Copyright 2004 Philips Consumer Electronics B.V. Eindhoven, The Netherlands.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
Top Control Panel (FL9)(Diagram E) 5555
Power Supply PIP Panel(Diagram F1) 5658-59
Tuner IF and Demodulator PIP(Diagram F2) 5758-59
Linearity & Panorama Panel(Diagram G) 6060
LTI/CTI Interface Panel(Diagram H) 6162
Front Interface Panel (PV2)(Diagram J) 6363
Front Interface Panel (FL-9) (Diagram J) 64 64
8. Alignments65
9. Circuit Descriptions 73
Abbreviation List82
IC Data Sheets84
10 Spare Parts List86
11 Revision List 90
Published by BB 0465 Service PaCEPrinted in the NetherlandsSubject to modificationEN 3122 785 14470
EN 2L04A AA1.
Technical Specifications, Connections, and Chassis Overview
1.Technical Specifications, Connections, and Chassis Overview
Notes:
•Described specifications are valid for the whole product
range.
•Figures below can deviate slightly from the actual situation,
due to different set executions.
1-Ground GND H
2-Ground GND H
3-Y 1 V_pp / 75 ohm jq
4-C 0.3 V_pp / 75 ohm jq
Technical Specifications, Connections, and Chassis Overview
1.3Chassis Overview
B1
B2
CRT
ECO
SCAVEM
CRT PANEL
EN 3L04A AA1.
SIDE AV PANEL +
D
HEADPHONE
LTI/CTI INTERFACE
H
PANEL
F1
POWER SUPPLY
TUNER IF &
F2
DEMODULATION
LINEARITY &
G
PANORAMA PANEL
PIP PANEL
Figure 1-3 PWB location
MONO
CARRIER
TOP CONTROL PANEL
FRONT INTERFACE PANEL
POWER SUPPLY
LINE DEFLECTION
TUNER IF
HERCULES
FEATURES & CONNECTIVITIES
CLASS D AUDIO AMPLIFIER
AUDIO AMPLIFIER
REAR I/O CINCH
FRONT CONTROL
DVD POWER SUPPLY
E_14480_110.eps
E
J
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
060504
EN 4L04A AA2.
Safety and Maintenance Instructions, Warnings, and Notes
2.Safety and Maintenance Instructions, Warnings, and Notes
2.1Safety Instructions
Safety regulations require that during a repair:
•Due to the chassis concept, a very large part of the circuitry
(incl. deflection) is 'hot'. Therefore, connect the set to the
mains via an isolation transformer.
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
•Wear safety goggles when you replace the CRT.
Safety regulations require that after a repair, you must return
the set in its original condition. Pay, in particular, attention to
the following points:
•General repair instruction: as a strict precaution, we advise
you to re-solder the solder connections through which the
horizontal deflection current is flowing. In particular this is
valid for the:
1. Pins of the line output transformer (LOT).
2. Fly-back capacitor(s).
3. S-correction capacitor(s).
4. Line output transistor.
5. Pins of the connector with wires to the deflection coil.
6. Other components through which the deflection current
flows.
Note: This re-soldering is advised to prevent bad connections
due to metal fatigue in solder connections, and is therefore only
necessary for television sets more than two years old.
•Route the wire trees and EHT cable correctly and secure
them with the mounted cable clamps.
•Check the insulation of the mains cord for external
damage.
•Check the strain relief of the mains cord for proper function,
to prevent the cord from touching the CRT, hot
components, or heat sinks.
•Check the electrical DC resistance between the mains plug
and the secondary side (only for sets that have an isolated
power supply). Do this as follows:
1. Unplug the mains cord and connect a wire between the
two pins of the mains plug.
2. Turn on the main power switch (keep the mains cord
unplugged!).
3. Measure the resistance value between the pins of the
mains plug and the metal shielding of the tuner or the
aerial connection of the set. The reading should be
between 4.5 MΩ and 12 MΩ.
4. Switch the TV 'off' and remove the wire between the
two pins of the mains plug.
•Check the cabinet for defects, to prevent the possibility of
the customer touching any internal parts.
2.3Warnings
•In order to prevent damage to ICs and transistors, avoid all
high voltage flashovers. In order to prevent damage to the
picture tube, use the method shown in Fig. 2-1, to
discharge the picture tube. Use a high voltage probe and a
multi-meter (position V_dc). Discharge until the meter
reading is 0 V (after approx. 30 s).
V
Figure 2-1 Discharge picture tube
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD, w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this potential. Available ESD
protection equipment:
– Complete kit ESD3 (small tablemat, wristband,
connection box, extension cable and ground cable)
4822 310 10671.
– Wristband tester 4822 344 13999.
•Together with the deflection unit and any multi-pole unit,
flat square picture tubes form an integrated unit. The
deflection and the multi-pole units are set optimally at the
factory. We do not recommend adjusting this unit during
repair.
•Be careful during measurements in the high voltage
section and on the picture tube.
•Never replace modules or other components while the unit
is 'on’.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.4Notes
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2.2Maintenance Instructions
We recommend a maintenance inspection carried out by
qualified service personnel. The interval depends on the usage
conditions:
•When a customer uses the set under normal
circumstances, for example in a living room, the
recommended interval is three to five years.
•When a customer uses the set in an environment with
higher dust, grease, or moisture levels, for example in a
kitchen, the recommended interval is one year.
•The maintenance inspection includes the following actions:
1. Perform the 'general repair instruction' noted above.
2. Clean the power supply and deflection circuitry on the
chassis.
3. Clean the picture tube panel and the neck of the picture
tube.
2.4.1 General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry.
•The voltages and waveforms shown in the diagrams are
indicative. Measure them in the Service Default Mode (see
chapter 5) with a color bar signal and stereo sound
(L: 3 kHz, R: 1 kHz unless stated otherwise) and picture
carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC
(channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in standby (F). These values are
indicated by means of the appropriate symbols.
Safety and Maintenance Instructions, Warnings, and Notes
EN 5L04A AA2.
•The picture tube panel has printed spark gaps. Each spark
gap is connected between an electrode of the picture tube
and the Aquadag coating.
•The semiconductors indicated in the circuit diagram and in
the parts lists, are interchangeable per position with the
semiconductors in the unit, irrespective of the type
indication on these semiconductors.
2.4.2 Schematic Notes
•All resistor values are in ohms and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kohm).
•Resistor values with no multiplier may be indicated with
either an "E" or an "R" (e.g. 220E or 220R indicates 220
ohm).
•All capacitor values are expressed in micro-farads
(µ= x 10^-6), nano-farads (n= x 10^-9), or pico-farads
(p= x 10^-12).
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An "asterisk" (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Electrical
Replacement Parts List. Therefore, always check this list
when there is any doubt.
2.4.3 Practical Service Precautions
•Adjust your solder tool so that a temperature around
217 - 220 deg. C is reached at the solder joint.
•Do not mix lead-free soldering tin with leaded soldering tin;
this will lead to unreliable solder joints!
•Use only original spare parts listed in this manual. These
are lead-free parts!
•On the website www.atyourservice.ce.philips.com you can
find more information on:
– Aspects of lead-free technology.
– BGA (de-)soldering, heating-profiles of BGAs used in
Philips sets, and others
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions - reactions that are best avoided. Before reaching
into a powered TV set, it is best to test the high voltage
insulation. It is easy to do, and is a good service precaution.
•Before powering up the TV set with the back cover off
(or on a test fixture), attach a clip lead to the CRT DAG
ground and to a screwdriver blade that has a well insulated
handle. After the TV is powered "on" and high voltage has
developed, probe the anode lead with the blade, starting at
the case of the High Voltage Transformer (flyback - IFT).
Move the blade to within two inches of the connector of the
CRT. If there is an arc, you found it the easy way, without getting a shock! If there is an arc to the
screwdriver blade, replace the part that is causing the
problem: the High Voltage Transformer or the lead (if it is
removable).
2.4.4 Lead Free Solder
This set is manufactured with lead-free production technology.
This is also indicated on the PWB by the PHILIPS lead-free
logo (either by a service-printing or by a sticker).
P
b
Figure 2-2 Lead-free logo
This set is produced with lead-free solder alloy as well as with
lead-free sub-parts. It can be considered as lead-free.
Due to this fact, some rules have to be respected by the
workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment.
•Use only adequate solder tools applicable for lead-free
soldering tin.
EN 6L04A AA3.
3.Directions for Use
You can download this information from the following website:
http://www.philips.com/support
1. Click on “Downloads and Troubleshooting” [1].
2. Fill in the TV model/type number in the field “Which Model/
Type?” [2] and click on “Search” [3].
Note: The correct model/typenumber can be found on the
rear cover of the set. If you do not have the complete
model/typenumber, just fill in e.g. “32PW95” or “PW95” (do
not use wildcards).
3. When results are returned, click on the desired model/
typenumber under “Model” [4].
4. Now, click on the “Owner's manual” [5] in the desired
language. To read/open the PDF files you can download
and install the free Acrobat Reader
Note: Figures below can deviate slightly from the actual
situation, due to different set executions.
4.1Set Disassembly
Warning: Be sure to disconnect the AC power from the set
before opening it.
4.1.1 Rear Cover
1. Remove all fixation screws of the rear cover (do not forget
the screws that hold the rear connection panel).
2. Pull the rear cover backwards to remove it.
4.2Service Position
Before placing the Mono Carrier in its service position, remove
the Front Interface assy/panel (see paragraph “Front Interface
Assy/Panel removal”), the Side AV assy/panel (see paragraph
“Side AV Assy/Panel removal”) and the PIP assy/panel (if
exists) (see paragraph “PIP Assy/Panel removal”).
1. Disconnect the degaussing coil [1].
2. Release the two fixation clamps (at the mid left and mid
right side of the bracket), and remove the bracket from the
bottom tray, by pulling it backwards [2].
3. Turn the chassis tray 90 degrees counter clockwise.
4. Move the panel bracket somewhat to the left and flip it 90
degrees [3], with the components towards the CRT.
5. Turn the panel bracket with the rear I/O toward the CRT.
6. Place the hook of the tray in the fixation hole of the cabinet
bottom [4] and secure it.
4.3Assies/Panels Removal
4.3.1Front Interface Assy/Panel Removal
1
2
3
1
3
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1
2
A
3
4
E_14480_048.eps
B
110204
Figure 4-1 Front interface assy/panel removal
Figure 4-2 Front interface assy/panel removal
1. Remove the complete module from the bottom plate, by
pulling the two fixation clamps upward [1], while sliding the
module away from the CRT [2]. Note: these clamps are
difficult to access.
2. Release the two fixation clamps [3] at the side of the
bracket, and lift the panel out of the bracket (it hinges at
one side).
4.3.2Side AV Assy/Panel Removal
E_14480_050.eps
170204
Figure 4-3 Side AV assy/panel removal
1. Remove the two fixation screws, and remove the complete
Side AV assembly.
2. Release the two fixation clamps, and lift the panel out of the
bracket.
EN 8L04A AA4.
4.3.3 LTI/CTI Interface Panel Removal
Remove the LTI/CTI Interface panel from the Mono Carrier, by
disconnecting it from connector 1212.
4.3.4 Top Control Assy/Panel Removal
1. Remove the two fixation screws.
2. Push the assy a little bit upwards, and then pull it
backwards to release it from the front hinge.
3. Lift the panel from its bracket, while releasing the two
fixation clamps. The panel hinges on the other side.
4.3.5 Linearity Assy/Panel Removal
2
Mechanical Instructions
Figure 4-4 Linearity assy/panel removal
1. Release the two fixation clamps [1] to lift the panel out of
the bracket [2].
4.3.6 PIP Assy/Panel Removal
1. Release the two fixation clamps to lift the panel out of the
bracket.
4.4Set Re-assembly
To re-assemble the whole set, do all processes in reverse
order.
Note: before you mount the rear cover, perform the following
checks:
1. Check whether the AC power cord is mounted correctly in
its guiding brackets.
2. Check whether all cables are replaced in their original
position
1
1
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Service Modes, Error Codes and Fault Finding
5.Service Modes, Error Codes and Fault Finding
Index:
1. Test Points.
2. Service Modes.
3. Problems and Solving Tips (related to CSM).
4. ComPair.
5. Error Codes.
6. The Blinking LED Procedure.
7. Protections.
8. Repair Tips.
5.1Test Points
The chassis is equipped with test points printed on the circuit
board assemblies. These test points refer to the functional
blocks:
Perform measurements under the following conditions:
•Television set in Service Default Alignment Mode.
•Video input: Colour bar signal.
•Audio input: 3 kHz left channel, 1 kHz right channel.
5.2Service Modes
Service Default mode (SDM) & Service Alignment Mode (SAM)
offers several features for the service technician, while the
Customer Service Mode (CSM) is used for communication
between the call centre and the customer.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version readout for all these chassis.
Minimum requirements for ComPair: a Pentium processor, a
Windows OS, and a CD-ROM drive (see "ComPair" section).
Abbreviations: A = AP, C = NTSC, F = Full TXT, N = Non TXT.
Hercules
Diversity12 NCChecksumROM SizsSpecial Features
TDA120109352 754 36557
TDA120119352 754 37557
TDA120219352 754 41557
TDA120219352 754 43557
TDA120119352 754 45557
EN 10L04A AA5.
Service Modes, Error Codes and Fault Finding
5.2.1 Service Default Mode (SDM)
Purpose
•To create a predefined setting for measurements to be
made.
•To override software protections.
•To start the blinking LED procedure.
Specifications
•Tuning frequency:
For sets with PLL tuning AP-NTSC: Channel 3 is tuned
(61.25 MHz).
•For sets with PLL tuning AP-PAL: 475.25 MHz is tuned
•Colour system:
– For AP-NTSC: NTSC
– For AP-PAL: PAL B/G
•All picture settings at 50% (brightness, colour contrast,
hue).
•Bass, treble and balance at 50 %; volume at 25 %.
•All service-unfriendly modes (if present) are disabled. The
service unfriendly modes are:
– Timer / Sleep timer.
– Child / parental lock.
– Blue mute.
– Hotel / hospital mode.
– Auto shut off (when no 'IDENT' video signal is received
for 15 minutes).
– Skipping of non-favourite presets / channels.
– Auto-storage of personal presets.
– Auto user menu time-out.
– Auto Volume Levelling (AVL).
How to enter
To enter SDM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: '0 6 2 5 9 6' directly followed by the 'MENU'
button (do not allow the display to time out between entries
while keying the sequence).
•Short jumper wires 9252 and 9275 on the family board (see
Fig. 8-1) and apply mains. Then press the power button
(remove the short after start-up).
Caution: Entering SDM by shorting wires 9252 and 9275
will override the +8V-protection. Do this only for a short
period. When doing this, the service-technician must know
exactly what he is doing, as it could damage the television
set.
•Or via ComPair (with the ComPair ‘Tools’, it should be
possible to enter SDM via the ComPair interface).
After entering SDM, the following screen is visible, with SDM in
the upper right corner of the screen to indicate that the
television is in Service Default Alignment Mode.
How to navigate
Use one of the following methods:
•When you press the MENU button on the remote control,
the set will switch on the normal user menu in the SDM
mode.
•On the TV, press and hold the 'VOLUME down' and press
the 'CHANNEL down' for a few seconds, to switch from
SDM to SAM and reverse.
How to exit
Switch the set to STANDBY by pressing the POWER button on
the remote control transmitter or the television set.
If you turn the television set off by removing the Mains (i.e.,
unplugging the television) without using the POWER button,
the television set will remain in SDM when mains is re-applied,
and the error buffer is not cleared.
5.2.2 Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Run timer (maximum five digits displayed)
•Software version, Error & Option Bytes display
•Clear error buffer.
•Option settings
•AKB switching
•Software alignments (Tuner, 2 Tuner PIP, White Tone,
Geometry & Audio)
•NVM Editor
•ComPair Mode switching
How to enter
To enter SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: '0 6 2 5 9 6' directly followed by the “On Screen
Display icon “i +” button (do not allow the display to time out
between entries while keying the sequence).
•Or via ComPair.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
. Clear Clear ?
. Options
. AKB On
. Tuner
. 2 Tuner PIP*
. White Tone
. Geometry
. Audio
. NVM Editor
. ComPair on
optional
*
Figure 5-2 SAM menu
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Service Modes, Error Codes and Fault Finding
EN 11L04A AA5.
Menu explanation
1. LLLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count standby hours
(maximum four digits displayed).
2. AAABCD-X.Y. This is the software identification of the
main microprocessor:
– A = the project name (L04).
– B = the region: E= Europe, A= Asia Pacific, U= NAFTA,
L= LATAM.
– C = the software diversity:
•Europe: T = 1 page TXT, F = Full TXT, V = Voice
control.
•LATAM and NAFTA: N = Stereo non-dBx, S =
Stereo dBx.
•Asian Pacific: F = Full TXT, N = non TXT, C =
NTSC.
•ALL regions: M = mono, D = DVD, Q = Mk2.
– D = the language cluster number.
– X = the main software version number (updated with a
major change that is incompatible with previous
versions).
– Y = the sub software version number (updated with a
minor change that is compatible with previous
versions).
3. SAM. Indication of the Service Alignment Mode.
4. Error Buffer. Shows all errors detected since the last time
the buffer was erased. Five errors possible.
5. Option Bytes. Used to set the option bytes. See 'Options'
in the Alignments section for a detailed description. Seven
codes are possible.
6. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
7. Options. Used to set the option bits. See 'Options' in the
Alignments section for a detailed description.
8. AKB. Used to disable (Off) or enable (On) the 'black
current loop' (AKB = Auto Kine Bias).
9. Tuner. Used to align the tuner. See 'Tuner' in the
Alignments section for a detailed description.
10. 2 Tuner PIP. Used to align the tuner PIP (optional)
11. White Tone. Used to align the white tone. See 'White Tone'
in the Alignments section for a detailed description.
12. Geometry. Used to align the geometry settings of the
television. See 'Geometry' in the Alignments section for a
detailed description.
13. Audio. No audio alignment is necessary for this television
set.
14. NVM Editor. Used to change the NVM data in the
television set.
15. ComPair Mode. Used to switch on the television to ISP
mode (for uploading software)
How to navigate
•In SAM, select menu items with the MENU UP/DOWN keys
on the remote control transmitter. The selected item will be
highlighted. When not all menu items fit on the screen, use
the MENU UP/DOWN keys to display the next / previous
menu items.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
•In SAM, when you press the MENU button twice, the set
will switch to the normal user menus (with the SAM mode
still active in the background). To return to the SAM menu
press the MENU or STATUS/EXIT button.
•When you press the MENU key in while in an SDAM
submenu, you will return to the previous menu.
How to store SAM settings
To store settings changed in SAM leave the top level SAM
menu by using the POWER button on the remote control
transmitter or the television set.
How to exit
Switch the set to STANDBY by pressing the POWER button on
the remote control transmitter or the television set.
If you turn the television set off by removing the mains (i.e.,
unplugging the television) without using the POWER button,
the television set will remain in SAM when mains is re-applied,
and the error buffer is not cleared.
5.2.3Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV operation settings. The call centre can
instruct the customer to enter CSM by telephone and read off
the information displayed. This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to enter
To enter CSM, press the following key sequence on the remote
control transmitter: '1 2 3 6 5 4' (do not allow the display to time
out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
1 00028 L04AF1 1.4 CSM
2 CODES 0 0 0 0 0
3 OP 000 057 140 032 120 128 000
4 nnXXnnnn/nnX
5 P3C-1
6 NOT TUNED
7 PAL
8 NICAM STEREO
9 CO 50 CL 50 BR 50 HU 0
0 AVL Off BS 50
E_14480_114.eps
Figure 5-3 CSM menu
Menu explanation
1. Indication of the service mode (CSM = Customer Service
Mode).
2. Reserved item.
3. Software identification of the main microprocessor (see
'Service Default Alignment Mode' for an explanation)
4. Reserved item for P3C call centres (AKBS stands for
Advanced Knowledge Base System).
5. Indicates the type of TV system or whether or not the
television is receiving an 'IDENT' signal on the selected
source. If no 'IDENT' signal is detected, the display will
read 'NOT TUNED'
6. Displays the last five errors detected in the error code
buffer.
How to exit
To exit CSM, use one of the following methods:
•Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
060504
EN 12L04A AA5.
Service Modes, Error Codes and Fault Finding
5.3Problems and Solving Tips Related to CSM
5.3.1 Picture Problems
Note: The problems described below are all related to the TV
settings. The procedures used to change the value (or status)
of the different settings are described.
Picture too dark or too bright
If:
•The picture improves when you have press the AUTO
PICTURE button on the remote control transmitter, or
•The picture improves when you enter the Customer
Service Mode
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu (if necessary).
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys (if necessary) to select
BRIGHTNESS.
6. Press the MENU LEFT/RIGHT keys to increase or
decrease the BRIGHTNESS value.
7. Use the MENU UP/DOWN keys to select PICTURE.
8. Press the MENU LEFT/RIGHT keys to increase or
decrease the PICTURE value.
9. Press the MENU button on the remote control transmitter
twice to exit the user menu.
10. The new PERSONAL preference values are automatically
stored.
White line around picture elements and text
If:
The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu (if necessary).
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select SHARPNESS.
6. Press the MENU LEFT key to decrease the SHARPNESS
value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
Snowy picture
To enter CSM, press the following key sequence on the remote
control transmitter: '123654' (do not allow the display to time
out between entries while keying the sequence).
Check CSM line 5. If this line reads 'Not Tuned,' check the
following:
•Antenna not connected. Connect the antenna.
•No antenna signal or bad antenna signal. Connect a proper
antenna signal.
•The tuner is faulty (in this case line 6, the Error Buffer line,
will contain error number 10). Check the tuner and replace/
repair the tuner if necessary.
Black and white picture
If:
•The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu (if necessary).
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select COLOR.
6. Press the MENU RIGHT key to increase the COLOR value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
Menu text not sharp enough
If:
•The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter.
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu (if necessary).
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select PICTURE.
6. Press the MENU LEFT key to decrease the PICTURE
value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
5.4ComPair
5.4.1 Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development of the European DST (special remote control
transmitter for Service), which allows faster and more accurate
diagnostics. ComPair has three big advantages:
•ComPair helps you to get an understanding on how to
repair the chassis in a short time, by guiding you
systematically through the repair procedures.
•ComPair allows very detailed diagnostics (on I2C level)
and is therefore capable of accurately indicating problem
areas. You do not have to know anything about I2C
commands yourself because ComPair takes care of this.
•ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the Force electronic manual of the L04A AA chassis,
schematics and CBAs are only a mouse-click away.
5.4.2 Specifications
ComPair consists of a Windows based faultfinding program
and an interface box between PC and the product. The
Service Modes, Error Codes and Fault Finding
ComPair interface box is connected to the PC via a serial or
RS232 cable.
In the case of the L04 chassis, the ComPair interface box and
the TV communicate via a bi-directional service cable via the
service connector (connector 1005).
The ComPair faultfinding program is able to determine the
problem of the television set. ComPair can gather diagnostic
information in two ways:
•Automatic (by communication with the television):
ComPair can automatically read the contents of the entire
error buffer. Diagnosis is done on I2C level. ComPair can
access the I2C bus of the television. ComPair can send
and receive I2C commands to the microprocessor of the
television. In this way, it is possible for ComPair to
communicate (read and write) to devices on the I2C
busses of the television set.
•Manually (by asking questions to the services): Automatic
diagnosis is only possible if the microprocessor of the
television is working correctly, and only to a certain extent.
When this is not the case, ComPair will guide you through
the faultfinding tree by asking you questions (for example;
Does the screen give a picture? Click on the correct
answer: YES / NO) and showing you examples (for
example; Measure test-point I7 and click on the correct
oscillogram you see on the oscilloscope). You can answer
by clicking on a link (for example, text or a waveform
picture) that will bring you to the next step in the faultfinding
process.
By a combination of automatic diagnostics and an interactive
question and answer procedure, ComPair will enable you to
find most problems in a fast and effective way.
Beside fault finding, ComPair provides some additional features like:
•Uploading or downloading of presets.
•Management of preset lists.
•If both ComPair and the Force electronic service manual
are installed, all the schematics and CBAs of the television
set are available by clicking on the appropriate hyperlink.
•Example: Measure the DC-voltage on capacitor C2568
(Schematic/Panel) at the Mono-carrier.
– Click on the 'Panel' hyperlink to automatically show the
CBA with a highlighted capacitor C2568.
– Click on the 'Schematic' hyperlink to automatically
show the electronic position of the highlighted
capacitor.
Note: If you encounter any problems, contact your local
support desk.
5.5Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
5.5.1How To Read The Error Buffer
EN 13L04A AA5.
9V DC
E_06532_008.eps
190204
5.4.3 How To Connect ComPair
1. First, install the ComPair Browser software on your PC
(see the Quick Reference Card for installation instructions).
2. Connect the RS232 interface cable between a free serial
(COM) port of your PC and the PC connector (marked with
'PC') of the ComPair interface.
3. Connect the mains adapter to the supply connector
(marked 'POWER 9V DC') on the ComPair interface.
4. Switch the ComPair interface 'off'.
5. Switch the television set 'off' (and remove the mains).
6. Connect the ComPair interface cable between the
connector on the rear side of the ComPair interface
(marked 'I2C') and the ComPair connector on the family
board (connector 1005).
7. Plug the mains adapter in the mains outlet and switch the
ComPair interface 'on'. The green and red LEDs light up
together. The red LED turns off after approximately 1
second, while the green LED remains lit.
8. Start the ComPair program and read the 'introduction'
chapter.
You can read the error buffer in 3 ways:
•On screen via the SDAM (if you have a picture).
Examples:
– ERROR: 0 0 0 0 0 : No errors detected
– ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See 'The Blinking LED Procedure'.
•Via ComPair.
EN 14L04A AA5.
5.5.2 How To Clear The Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SDAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: '062596' directly followed
by the “OSD" icon button (do not allow the display to
time out between entries while keying the sequence).
– Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the 'CLEAR' line will
change from 'CLEAR?' to 'CLEARED'
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the Mains from the
television set, the error buffer is not reset.
5.5.3 Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
Service Modes, Error Codes and Fault Finding
Table 5-3 Error codes overview
ERROR DeviceError descriptionCheck itemDiagram
0Not applicableNo Error
1Not applicableX-Ray / over-voltage protection (US only)2411, 2412, 2413, 6404, 6411, 6412.A2
2Not applicableHigh beam (BCI) protection3404, 7405A2
3Not applicableVertical guard protection3466, 7451, 7452, 7453, 7454A2
4Tuner UA1316/AI2C error while communicating with 2nd tuner1000, 5010 (PIP Module)F2
5Not applicable+5v protection 7604, 7605A5
6I2C busGeneral I2C error7200, 3207, 3214A4
7Not applicable--8Not applicable--924C16I2C error while communicating with the EEPROM7601, 3604, 3605A5
10Tuner= I2C error while communicating with the PLL tuner1000, 5001A3
11TDA6107/ABlack current loop instability protection7330, 3351, CRTB1
12SDA9488XI2C error while communicating with the PIP processor7242 (PIP Module)F1
13Not applicable--14DVD LoaderI2C error while communicating with the DVD Interface moduleDVD Interface moduleDVD Loader
15TDA9178T/N1I2C error while communicating with LTI module7610H
16TDA9887I2C error while communicating with PIP_Demodulator7201F2
17Not applicable--18Not applicable--19TDA1200I2C error while communicating with SSD stereo sound decoder7200A4
20TDA1200I2C error while communicating with video cosmic in Hercules IC7200A4
Note: Errors 7, 8, 13, 17, 18 are not applicable.
5.6The Blinking LED Procedure
Using this procedure, you can make the contents of the error
buffer visible via the front LED. This is especially useful when
there is no picture.
When the SDM is entered, the LED will blink the contents of the
error-buffer:
•When all the error-codes are displayed, the sequence
finishes with an 'on' LED blink of 1.5 seconds,
•The sequence starts again.
Example of error buffer: 12 9 6 0 0
After entering SDM, the following occurs:
•1 long 'on' blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long 'on' blink of 1.5 seconds to finish the sequence,
•The sequence starts again at 12 short blinks.
Service Modes, Error Codes and Fault Finding
EN 15L04A AA5.
5.7Protections
If a fault situation is detected, an error code will be generated;
and, if necessary, the television set will go into protection
mode. Blinking of the red LED at a frequency of 3 Hz indicates
the protection mode. In some error cases, the microprocessor
does not put the set in protection mode. The error codes of the
error buffer and the blinking LED procedure can be read via the
Service Default Menu (SDM), or via ComPair.
To get a quick diagnosis the chassis has three service modes
implemented:
•The Customer Service Mode (CSM).
•The Service Default Mode (SDM).
•The Service Alignment Mode (SAM).
For a detailed description, see the "Customer Service Mode,
Service Default mode" and "Service Alignment Mode" sections.
5.8Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.8.1 NVM Editor
In some cases, it can be handy if one directly can change the
NVM contents. This can be done with the “NVM Editor” in SAM
mode. In the next table, the default NVM values are given.
Peak White Limit)
COR (Phase 1 time constant, Video Dependant
Coring, Ratio & White stretch)
60 Hz Vertical amplitude4240
YD & CL435A
RGB amplitude for full teletext mode468
NVM_TABLE_VERSION6016
OPTION_TABLE_VERSION617
CVI_BLOR6215
CVI_BLOG630F
TXT Brightness6417
V60 offset (60Hz Vertical Amplitude)66FE
FOAB, CHSE1393
SPR, WS1400
VMA, SVM14132
NVM_SOC_SMD1423
CCC_Preset_Gain_Red1431F
CCC_Preset_Gain_Green1441F
CCC_Preset_Gain_Blue1451F
NVM_FMWS1493
NVM_ASD_SC1_THR15010
NVM_CRYSTAL_ALIGN2083F
Last Brightness (VID PP others)26430
Last Color (VID PP others)26530
Last Contrast (VID PP others)266E4
Last Sharpness (VID PP others)26743
Last Hue (VID PP others)26832
Last Colour Temperature (VID PP others)2694
White-D Cool Red294FD
White-D Cool Blue2960
White-D Normal Red2971A
White-D Normal Green29820
White-D Normal Blue2991B
White-D Warm Red3002
White-D Warm Blue302FA
Last Volume34319
Last Balance34432
Last Treble (AUD PP others)34532
Last Bass (AUD PP others)34632
400A
410C
EN 16L04A AA5.
Service Modes, Error Codes and Fault Finding
5.8.2 Power Supply
Set Not Working
Check Power
Supply Mains
Switch
Bridge Rectifier
circuit 6500
Ok
Check DC
voltage at
2505/2507
Ok
Check
fusible
resistor 3532
Not Ok
Check
7512
Not Ok
Check fusible
resistor 3510 &
circuit before it
Check IC7511 &
IC7531
Ok
Set able to
start-up
Ye s
No
Check other
fusible resistor
and capacitor in
the circuit
5.8.3 Deflection
One Thin Vertical Line
Quick check:
•Set in protection mode.
•LED blinking with error “3”.
One Thin Vertical Line
LED Blinking
Check all
connection and
peripheral at
Deflection Circuit in
place
Check
Line Transistor
7405
Is VBE between
200mV to 30mV & V
approximately 500mV
Yes
Check Horizontal
Deflection
Circuitry
CB
End
Figure 5-5 Fault finding tree “Set not working”
Set Does Not Start Up
Set Unable
to Start
Software
loaded?
Yes
Check
voltage
across 2552
No
Is Vbatt
approximately
140V
Yes
Check
voltage 2562
&2563
16V
Yes
Check 3V
across 2535
Yes
Check 6V
across 2535
Fuse Blown?
Load
Software
No
Yes
Check Power
Supply circuit
No
Change
Fuse
E_14480_057.eps
190204
Replace transistor
E_14480_059.eps
170204
Figure 5-7 Fault finding tree “One thin vertical line”
One Thin Horizontal Line
Quick check:
•Set in protection mode.
•LED blinking with error “2”.
One Horizontal
Thin Line
LED Blinking
Check all connection
and peripheral at
Deflection Circuit
in place
Check transistor
(7451, 7523, 7543) at
Vertical Deflection Circuitry
Replace transistor
Yes
Set able to
Start
Yes
End
No
Check Line
Transistor 7405
E_14480_058.eps
Figure 5-6 Fault finding tree “Set does not start up”
170204
Check Vertical
Deflection Circuit
E_14480_060.eps
170204
Figure 5-8 Fault finding tree “One thin horizontal line”
Service Modes, Error Codes and Fault Finding
EN 17L04A AA5.
Blank Screen
Blank Screen
Check Vg2
(fine tune)
Not Ok
Check Beam Current Limit
(voltage is 1.8V-2V when
brightness and contrast is
set to the maximum
Ok
Check heater voltage
(measure pin 9&10
at the CRT socket)
Check video supply
(2457) is approximately
180V
5.8.5Tuner and IF
No Picture
1. Check that the Option settings are correct.
2. If correct, check that supply voltages are there.
3. If supply voltages are present, check whether picture is
Ok
Picture
appears?
present in AV.
4. If picture is present in AV, check with the scope the Tuner
IF output signal by manual storage to a known channel.
5. If IF output is present, Tuner is working fine. If no IF output,
Picture not appearing
I2C data lines may be open, check continuity of I2C lines.
If I2C lines are ok, Tuner may be defect, replaced Tuner.
6. If Tuner IF is present and yet still no picture in RF mode, go
to Video Processing troubleshooting section.
Not Ok
Check deflection
circuit
No Picture, No Sound
Yes
Check tuning
supply voltage,
pin 9 of tuner
>30V & <35V
Check supply
voltage, pin 7 of
tuner
5V
Yes
Check Tuner
pin 4 & 5
I2C Bus
Check
Supply
V
No
T
Section
Check Power
No
Supply
No Picture,
No Sound,
Raster Ok
Picture not appearing
Not Ok
Ok
Picture
appears?
Ok
End
Ok
E_14480_061.eps
170204
Check AGC
Voltage, pin 1
of tuner
AGC voltage
changes with
different signal
strength
No
Check AGC
circuit section
Figure 5-9 Fault finding tree “Blank screen”
5.8.4 Source Selection
Set is not able to go into AV or any missing AV is
encountered
E.g. AV1 is available but not able to enter to AV1: Check if the
option setting is correct.
Set is able to go to AV, but no audio is heard.
1. Check that continuity of signal is there from the SCART/
Cinch input to the input of the Hercules.
2. If continuity is there and still no audio, check that option
settings are correct.
3. If logic setting is correct and still no audio, proceed to Audio
Decoder/Processor troubleshooting section.
Set is able to go into AV but no video is available:
1. Check continuity from AV input to HERCULES depending
on the input.
2. If continuity is available and yet no video, proceed to Video
Processor troubleshooting section.
Ok
Yes
Replace Tuner
No
Check other
functional area
E_14480_062.eps
Figure 5-10 Fault finding tree “No picture, no sound”
170204
EN 18L04A AA5.
Service Modes, Error Codes and Fault Finding
Picture Ok, No Sound
Picture Ok,
No Sound
Check IF output of
tuner, pin 11
CVBS
present?
Ye s
Check SAW filter output
(pin 4&5)
EU/AP/CH (QSS)- 1001
NA/LA/AP INT - 1002
Output Ok?
Ye s
Check other
functional area
No
No
Refer to fig.
"Power Supply:
Set not working"
Replace SAW
filter
E_14480_063.eps
170204
Figure 5-11 Fault finding tree “Picture ok, no sound”
Unable To Perform Tuning
Unable to
perform tuning
Enter SDM
check optionbyte 1
Correct
Check if tuner
Supply Voltage
pin 7
Incorrect
5V
Yes
Check Tuner
Supply Voltage
Check I2C at pin
4 & 5 and tuner
Ok
Check other
functional area
Enter SDM and change
to the appropriate byte
Check Power
No
Supply
No
33V
Yes
Not Ok
Check I2C
circuit
Not Ok
I2C
Not Ok
E_14480_064.eps
Replace
Tuner
Not Ok
Tuner
170204
5.8.6 Controller
Below are some guidelines for troubleshooting of the Micro
Controller function. Normally Micro Controller should be
checked when there is a problem of startup.
1. Check that both +3.3 V_dc and +1.8 V_dc are present.
2. Check that crystal oscillator is working.
3. Check that Power Good signal is at “high” logic, normal
operation.
4. Check that HERCULES is not in standby mode. Pin 15 of
HERCULES should be 0 V_dc.
5. Make sure H-drive pulse is there. This can be checked at
resistor R3239. If H-drive does not exist, remove resistor
R3239 to check if there is loading.
Note: When the set shuts down after a few second after power
“on”, the main cause is that Vg2 not aligned properly, try
adjusting Vg2 during the few seconds of power “on”.
5.8.7 Video Processing
No Picture
When “no picture in RF”, first check if the microprocessor is
functioning ok in section “Controller”. If that is ok, follow the
next steps.
When “no picture in AV”, first check if the video source
selection is functioning ok in section “Source Selection”. If that
is ok, follow the next steps.
1. Check that normal operating conditions are met.
2. Check that there is video signal at pin 81. If no video,
demodulator part of the HERCULES is faulty, replace with
new HERCULES.
3. If video signal is available at pin 81, check pin 56, 57, and
58 for the RGB signal.
4. If signal is not available, try checking the BRIGHTNESS
and/or CONTRAST control, and make sure it is not at zero.
5. If still with the correct settings and no video is available,
proceed to the CRT/RGB amplifier diagram.
For sets with TDA9178, follow steps below:
1. Put Option Byte 2 bit 4 to “0”; if video signal is not available,
then check fault finding section “Controller”, Section
“Source Selection”, and steps above.
2. If video is available but not correct, put Option Byte 2 bit 4
to “1”, then check if LTI panel is present. If not, put LTI
panel in the main chassis (connector 1221).
3. If LTI panel is in main chassis, check cable between LTI
panel and main chassis (position is 1206). If it is
connected, then the LTI panel is faulty, replace it.
For sets with Scavem, and Scavem does not work, follow steps
below:
1. Check Scavem coil connector (position is 1361) if
connected; if not, connect it.
2. If connected, check NVM “bit storage” byte 1 bit 7; if it is not
“1”, set it to “1”.
3. If it is “1”, then check the data of the NVM addresses as in
the next table. If the data is not correct, then set these
addresses to diagram values.
4. If it still not works, track Scavem output from pin64 of
HERCULES to CRT panel.
Table 5-5 NVM default values for Scavem
Figure 5-12 Fault finding tree “Unable to perform tuning”