Copyright 2005 Philips Consumer Electronics B.V. Eindhoven, The Netherlands.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
Front Interface Panel (For PV02 Styling)(J) 4949-49
Main Switch Panel (For SL5 Styling)(M) 5051-51
8. Alignments53
9. Circuit Descriptions, List of Abbreviations, and IC
Data Sheets59
Abbreviation List62
IC Data Sheets63
10. Spare Parts List64
11. Revision List69
Published by WS 0571 TV ServicePrinted in the NetherlandsSubject to modificationEN 3122 785 15760
EN 2L04.6U AA1.
Technical Specifications, Connections, and Chassis Overview
1.Technical Specifications, Connections, and Chassis Overview
Index of this chapter:
1.1 Technical Specifications
1.2 Connections
1.3 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
1.1Technical Specifications
1.1.1Vision
Display type: CRT, DV, RF
Screen size: 27”, 4:3
Tuning system: PLL
TV Color systems: ATSC (QAM, 8VSB)
IF picture carrier: 45.75 MHz
Video playback: NTSC
1.1.2Sound
Sound systems: BTSC
Maximum power (W
):2 x 5
RMS
1.1.3Miscellaneous
Power supply:
- Mains voltage (V
): 90 - 140
AC
- Mains frequency (Hz): 60
Ambient conditions:
- Temperature range (°C): +5 to +40
- Maximum humidity: 90% R.H.
Power consumption (values are indicative)
- Normal operation (W): ≈ 120
- Stand-by (W): < 1
1.1.4Mechanical Styling
Model Number Styling Name
27PT9015D/37SL5
27MT5005D/37PV02
27MT6005D/37SL3
32PT7005D/37SL3
32PT9005D/37PV02
In above table the link is shown between the model number and
the (internal) Philips styling number. In this manual, sometimes
a refernce is made to this styling number. For a mechanical
drawing of the model, please check the quarterly published
Product Survey.
: 32”, 4:3
:NTSC
1.2Connections
Note: The following connector color abbreviations are used
Monitor Out - Cinch: Video CVBS - Out, Audio - Out
Ye - Video CVBS 1 V
PP
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
AV1 - Cinch: Video YPbPr - In
Gn - Video Y 1 V
Bu - Video Pb 0.7 V
PP
Rd - Video Pr 0.7 V
AV1 - Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
PP
Rd - Audio R 0.5 V
AV2 - Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
PP
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
AV2 - SVHS (Hosiden): Video Y/C - In
1-Ground Y Gnd H
2-Ground C Gnd H
3 - Video Y 1 V
PP
4 - Video C 0.3 V
/ 75 ohm kq
PP
/ 75 ohm kq
/10 kohm kq
RMS
/ 10 kohm kq
RMS
/ 75 ohm jq
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm j
P / 75 ohm j
PP
Side I/O
F_15760_003.eps
111105
1.2.2Side Connections
Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
Bk - Head phone 32 - 600 ohm / 10 mW ot
Technical Specifications, Connections, and Chassis Overview
1.3Chassis Overview
B1
CRT
ECO
B2
SCAVEM
SIDE AV PANEL +
D
HEADPHONE
CRT PANEL
TOP CONTROL PANEL (OPTIONAL)
MAINS SWITCH PANEL (OPTIONAL)
FRONT INTERFACE PANEL
(OPTIONAL)
EN 3L04.6U AA1.
E
M
J
ATSC
ATSC PANEL
Figure 1-2 PWB location
MONO
CARRIER
POWER SUPPLY
LINE DEFLECTION
TUNER IF
HERCULES
FEATURES & CONNECTIVITIES
CLASS D AUDIO AMPLIFIER
AUDIO AMPLIFIER
REAR I/O CINCH
FRONT CONTROL
DVD POWER SUPPLY
F_15760_008.eps
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
171105
EN 4L04.6U AA2.
Safety and Maintenance Instructions, Warnings, and Notes
2.Safety and Maintenance Instructions, Warnings, and Notes
Index of this chapter:
2.1 Safety Instructions
2.2 Maintenance Instructions
2.3 Warnings
2.4 Notes
2.1Safety Instructions
Safety regulations require that during a repair:
•Due to the chassis concept, a very large part of the circuitry
(incl. deflection) is 'hot'. Therefore, connect the set to the
mains via an isolation transformer.
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
•Wear safety goggles when you replace the CRT.
Safety regulations require that after a repair, you must return
the set in its original condition. Pay, in particular, attention to
the following points:
•General repair instruction: as a strict precaution, we advise
you to re-solder the solder connections through which the
horizontal deflection current is flowing. In particular this is
valid for the:
1. Pins of the line output transformer (LOT).
2. Fly-back capacitor(s).
3. S-correction capacitor(s).
4. Line output transistor.
5. Pins of the connector with wires to the deflection coil.
6. Other components through which the deflection current
flows.
Note: This re-soldering is advised to prevent bad connections
due to metal fatigue in solder connections, and is therefore only
necessary for television sets more than two years old.
•Route the wire trees and EHT cable correctly and secure
them with the mounted cable clamps.
•Check the insulation of the mains cord for external
damage.
•Check the strain relief of the mains cord for proper function,
to prevent the cord from touching the CRT, hot
components, or heat sinks.
•Check the electrical DC resistance between the mains plug
and the secondary side (only for sets that have an isolated
power supply). Do this as follows:
1. Unplug the mains cord and connect a wire between the
two pins of the mains plug.
2. Turn on the main power switch (keep the mains cord
unplugged!).
3. Measure the resistance value between the pins of the
mains plug and the metal shielding of the tuner or the
aerial connection of the set. The reading should be
between 4.5 MΩ and 12 MΩ.
4. Switch the TV 'off' and remove the wire between the
two pins of the mains plug.
•Check the cabinet for defects, to prevent the possibility of
the customer touching any internal parts.
1. Perform the 'general repair instruction' noted above.
2. Clean the power supply and deflection circuitry on the
chassis.
3. Clean the picture tube panel and the neck of the picture
tube.
2.3Warnings
•In order to prevent damage to ICs and transistors, avoid all
high voltage flashovers. In order to prevent damage to the
picture tube, use the method shown in Fig. 2-1, to
discharge the picture tube. Use a high voltage probe and a
multi-meter (position V_dc). Discharge until the meter
reading is 0 V (after approx. 30 s).
V
Figure 2-1 Discharge picture tube
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD, w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this potential. Available ESD
protection equipment:
– Complete kit ESD3 (small tablemat, wristband,
connection box, extension cable and ground cable)
4822 310 10671.
– Wristband tester 4822 344 13999.
•Together with the deflection unit and any multi-pole unit,
flat square picture tubes form an integrated unit. The
deflection and the multi-pole units are set optimally at the
factory. We do not recommend adjusting this unit during
repair.
•Be careful during measurements in the high voltage
section and on the picture tube.
•Never replace modules or other components while the unit
is 'on’.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.4Notes
E_06532_007.eps
250304
2.2Maintenance Instructions
We recommend a maintenance inspection carried out by
qualified service personnel. The interval depends on the usage
conditions:
•When a customer uses the set under normal
circumstances, for example in a living room, the
recommended interval is three to five years.
•When a customer uses the set in an environment with
higher dust, grease, or moisture levels, for example in a
kitchen, the recommended interval is one year.
•The maintenance inspection includes the following actions:
2.4.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry.
•The voltages and waveforms shown in the diagrams are
indicative. Measure them in the Service Default Mode (see
chapter 5) with a color bar signal and stereo sound (L: 3
kHz, R: 1 kHz unless stated otherwise) and picture carrier
at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel
3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in standby (F). These values are
indicated by means of the appropriate symbols.
•The picture tube panel has printed spark gaps. Each spark
gap is connected between an electrode of the picture tube
and the Aquadag coating.
•The semiconductors indicated in the circuit diagram and in
the parts lists, are interchangeable per position with the
semiconductors in the unit, irrespective of the type
indication on these semiconductors.
2.4.2 Schematic Notes
•All resistor values are in ohms and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kohm).
•Resistor values with no multiplier may be indicated with
either an "E" or an "R" (e.g. 220E or 220R indicates 220
ohm).
•All capacitor values are expressed in micro-farads (µ= x
10^-6), nano-farads (n= x 10^-9), or pico-farads (p= x 10^-
12).
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An "asterisk" (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Electrical
Replacement Parts List. Therefore, always check this list
when there is any doubt.
2.4.3Lead-free Solder
Philips CE is producing lead-free sets (PBF) from 1.1.2005
onwards.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 5 and 6 refer to the production year, digits
7 and 8 refer to production week (in example below it is 1991
week 18).
Directions for Use
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilise the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilised at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
•Use only original spare-parts listed in the Service-Manuals.
Not listed standard material (commodities) has to be
purchased at external companies.
•For sets produced before 1.1.2005, containing leaded
soldering tin and components, all needed spare parts will
be available till the end of the service period. For the repair
of such sets nothing changes.
In case of doubt whether the board is lead-free or not (or with
mixed technologies), you can use the following method:
•Always use the highest temperature to solder, when using
SAC305 (see also instructions below).
•De-solder thoroughly (clean solder joints to avoid mix of
two alloys).
EN 5L04.6U AA3.
P
b
Figure 2-3 Lead-free logo
Figure 2-2 Serial number example
Regardless of the special lead-free logo (which is not always
indicated), one must treat all sets from this date onwards
according to the rules as described below.
3.Directions for Use
You can download this information from the following websites:
http://www.philips.com/support
http://www.p4c.philips.com
E_06532_024.eps
230205
2.4.4Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
EN 6L04.6U AA4.
Mechanical Instructions
4.Mechanical Instructions
Index of this chapter:
4.1 Set Disassembly
4.2 Service Position
4.3 Assy/Panel Removal
4.4 Set Re-assembly
Notes:
•Figures below can deviate slightly from the actual situation,
due to different set executions.
4.1Set Disassembly
Warning: Be sure to disconnect the AC power from the set
before opening it.
4.1.1Rear Cover
1. Remove all fixation screws of the rear cover (do not forget
the screws that hold the rear connection panel).
2. Pull the rear cover backwards to remove it.
4.2Service Position
Before placing the Mono Carrier in its service position, remove
the Front Interface assy/panel (see paragraph “Front Interface
Assy/Panel removal”) and the Side AV assy/panel (see
paragraph “Side AV Assy/Panel removal”).
2. Release the two fixation clamps (at the mid left and mid
right side of the bracket), and remove the bracket from the
bottom tray, by pulling it backwards [2].
3. Turn the chassis tray 90 degrees counter clockwise.
4. Move the panel bracket somewhat to the left and flip it 90
degrees [3], with the components towards the CRT.
5. Turn the panel bracket with the rear I/O toward the CRT.
6. Place the hook of the tray in the fixation hole of the cabinet
bottom [4] and secure it.
4.3Assy/Panel Removal
4.3.1Front Interface Assy/Panel Removal
1
2
3
1
3
E_14480_049.eps
110204
Figure 4-2 Front interface assy/panel removal
1. Remove the complete module from the bottom plate, by
pulling the two fixation clamps upward [1], while sliding the
module away from the CRT [2].
Note: these clamps are difficult to access.
2. Release the two fixation clamps [3] at the side of the
bracket, and lift the panel out of the bracket (it hinges at
one side).
1
4.3.2Side AV Assy/Panel Removal
2
A
3
4
E_14480_050.eps
170204
B
Figure 4-1 Service position Mono Carrier
1. Disconnect the degaussing coil [1].
E_14480_048.eps
110204
Figure 4-3 Side AV assy/panel removal
1. Remove the two fixation screws, and remove the complete
Side AV assembly.
2. Release the two fixation clamps, and lift the panel out of the
bracket.
4.3.3ATSC Module/Panel Removal
Mechanical Instructions
EN 7L04.6U AA4.
3
1
2
Figure 4-4 ATSC bracket
1. Disconnect all cables that lead to the module.
2. Unlock the clip [1] at the left side of the bracket and pull out
the ATSC module [2].
3. Release the fixation clips that hold the panel [3] and take
out the panel (it hinges at the bottom).
4.4Set Re-assembly
To re-assemble the whole set, do all processes in reverse
order.
Note: before you mount the rear cover, perform the following
checks:
•Check whether the AC power cord is mounted correctly in
its guiding brackets.
•Check whether all cables are replaced in their original
position
3
F_15760_009.eps
151105
EN 8L04.6U AA5.
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 ComPair
5.4 Error Codes
5.5 The Blinking LED Procedure
5.6 Protections
5.7 Fault Finding and Repair Tips
5.1Test Points
This chassis is equipped with test points in the service printing.
In the schematics test points are identified with a rectangle box
around Fxxx or Ixxx. These test points are specifically
mentioned in the “Test Point Overview” as “half moons” with a
dot in the center.
Perform measurements under the following conditions:
•Television set in Service Default Alignment Mode.
•Video input: Color bar signal.
•Audio input: 3 kHz left channel, 1 kHz right channel.
5.2Service Modes
Service Default mode (SDM) and Service Alignment Mode
(SAM) offers several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between the call center and the customer.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version readout for all chassis.
Minimum requirements for ComPair: a Pentium processor, a
Windows OS, and a CD-ROM drive (see also paragraph
"ComPair").
– Auto switch "off" (when no video signal was received
for 10 minutes).
– Skip/blank of non-favorite pre-sets.
– Smart modes.
– Auto store of personal presets.
– Auto user menu time-out.
How to Enter
To enter SDM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
(do not allow the display to time out between entries while
keying the sequence).
•Short jumper wires 9252 and 9275 on the family board (see
Fig. 8-1) and apply AC power. Then press the power button
(remove the short after start-up).
Caution: Entering SDM by shorting wires 9252 and 9275
will override the +8V-protection. Do this only for a short
period. When doing this, the service-technician must know
exactly what he is doing, as it could damage the television
set.
•Or via ComPair.
After entering SDM, the following screen is visible, with SDM in
the upper right corner of the screen to indicate that the
television is in Service Default Mode.
00058 L6AUS1 0.4SDM
ERR 0 0 0 0 0
OP 000 129 000 032 248 136 000
5.2.1Service Default Mode (SDM)
Purpose
•To create a predefined setting for measurements to be
made.
•To override software protections.
•To start the blinking LED procedure.
Specifications
Table 5-1 SDM default settings
RegionFreq. (MHz)
Europe, AP-PAL/Multi475.25PAL B/G
NAFTA, AP-NTSC, LATAM 61.25 (ch. 3) NTSC M
•Tuning frequency 61.25 MHz for NTSC: The TV shall tune
to physical channel 3 only if channel 3 is an analog channel
or if there is no channel 3 installed in the channel map. If
there is a digital channel installed in channel 3, then the
frequency to which the set will tune, would be as specified
in the channel map and could be different from the one
corresponding to the physical channel 3.
•All picture settings at 50% (brightness, color, contrast).
•All sound settings at 50%, except volume at 25%.
•All service-unfriendly modes (if present) are disabled, like:
– (Sleep) timer.
– Child/parental lock.
– Picture mute (blue mute or black mute).
– Automatic volume levelling (AVL).
Default
system
F_15760_004.eps
111105
Figure 5-1 SDM menu
How to Navigate
Use one of the following methods:
•When you press the MENU button on the remote control,
the set will switch on the normal user menu in the SDM
mode.
•On the TV, press and hold the VOLUME DOWN and press
the CHANNEL DOWN for a few seconds, to switch from
SDM to SAM and reverse.
How to Exit
Switch the set to STANDBY by pressing the POWER button on
the remote control transmitter or the television set.
If you turn the television set off by removing the AC power (i.e.,
unplugging the television) without using the POWER button,
the television set will remain in SDM when AC power is reapplied, and the error buffer is not cleared.
5.2.2Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Service Modes, Error Codes, and Fault Finding
EN 9L04.6U AA5.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, Error codes, and Option settings display.
•Error buffer clearing.
•Option settings.
•AKB switching.
•Software alignments (Tuner, White Tone, Geometry &
Audio).
•NVM Editor.
•ComPair Mode switching.
How to Enter
To enter SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596" directly followed by the OSD/
STATUS button (do not allow the display to time out
between entries while keying the sequence).
•Or via ComPair.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
00058 L6AUS1 0.4SAM
ERR 0 0 0 0 0
OP 000 129 000 032 248 136 000
. Clear Clear ?
. Options
. AKB On
. Tuner
. White Tone
. Geometry
. Audio
. NVM Editor
. ComPair off
F_15760_005.eps
111105
Figure 5-2 SAM menu
Menu explanation
1. LLLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count standby hours.
2. AAABCD-X.Y. This is the software identification of the
main microprocessor:
– A= the project name (L4.6 ATSC= L6A).
– B= the region: E= Europe, A= Asia Pacific, U= NAFTA,
•LATAM and NAFTA: N= Stereo non-dBx, S=
Stereo dBx.
•Asian Pacific: T= TXT, N= non-TXT, C= NTSC.
•ALL regions: M= mono, D= DVD, Q= Mk2.
– D= the language cluster number.
– X= the main software version number (updated with a
major change that is incompatible with previous
versions).
– Y= the sub software version number (updated with a
minor change that is compatible with previous
versions).
3. SAM. Indication of the Service Alignment Mode.
4. Error Buffer. Shows all errors detected since the last time
the buffer was erased. Five errors possible.
5. Option Bytes. Used to set the option bytes. See “Options”
in the Alignments section for a detailed description. Seven
codes are possible.
6. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
7. Options. Used to set the option bits. See “Options” in the
Alignments section for a detailed description.
8. AKB. Used to disable (Off) or enable (On) the “black
current loop” (AKB= Auto Kine Bias).
9. Tuner. Used to align the tuner. See “Tuner” in the
Alignments section for a detailed description.
10. White Tone. Used to align the white tone. See “White
Tone” in the Alignments section for a detailed description.
11. Geometry. Used to align the geometry settings of the
television. See “Geometry” in the Alignments section for a
detailed description.
12. Audio. No audio alignment is necessary for this television
set.
13. NVM Editor. Can be used to change the NVM data in the
television set. See table “NVM data” further on.
14. ComPaIr. Can be used to switch on the television to In
System Programming (ISP) mode, for software uploading
via ComPair.
Caution: When this mode is selected without ComPair
connected, the TV will be blocked. Remove the AC power
to reset the TV.
How to Navigate
•In SAM, select menu items with the MENU UP/DOWN keys
on the remote control transmitter. The selected item will be
highlighted. When not all menu items fit on the screen, use
the MENU UP/DOWN keys to display the next / previous
menu items.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
•In SAM, when you press the MENU button twice, the set
will switch to the normal user menus (with the SAM mode
still active in the background). To return to the SAM menu
press the MENU or STATUS/EXIT button.
•When you press the MENU key in while in a submenu, you
will return to the previous menu.
How to Store SAM Settings
To store the settings changed in SAM mode, leave the top level
SAM menu by using the POWER button on the remote control
transmitter or the television set.
How to Exit
Switch the set to STANDBY by pressing the POWER button on
the remote control transmitter or the television set.
If you turn the television set “off” by removing the AC power
(i.e., unplugging the television) without using the POWER
button, the television set will remain in SAM when AC power is
re-applied, and the error buffer is not cleared.
5.2.3Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. The call center can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps the call center to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Enter
To enter CSM, press the following key sequence on the remote
control transmitter: “123654” (do not allow the display to time
out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
EN 10L04.6U AA5.
Service Modes, Error Codes, and Fault Finding
1 00058 L6AUS1 0.4CSM
2 CODES 0 0 0 0 0
3 OP 000 129 000 032 248 136 000
4
5 P3C-1
6
7 NTSC
8 Stereo
9 CO 50 CL 50 BR 50 HU 0
0 AVL Off BS 50
F_15760_006.eps
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Figure 5-3 CSM menu
Menu Explanation
1. Indication of the decimal value of the operation hours
counter, Software identification of the main microprocessor
(see "Service Default or Alignment Mode" for an
explanation), and the service mode (CSM= Customer
Service Mode).
2. Displays the last five errors detected in the error code
buffer.
3. Displays the option bytes.
4. Displays the type number version of the set.
5. Reserved item for P3C call centers (AKBS stands for
Advanced Knowledge Base System).
6. Indicates the television is receiving an "IDENT" signal on
the selected source. If no "IDENT" signal is detected, the
display will read "NOT TUNED"
7. Displays the detected Color system (e.g. PAL/NTSC).
8. Displays the detected Audio (e.g. stereo/mono).
9. Displays the picture setting information.
10. Displays the sound setting information.
How to Exit
To exit CSM, use one of the following methods:
•Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
1 HRM SW Ver: 01.03a CSM
2 CODES of HRM
3 OP 000 129 000 032 248 136 000
4
5 P3C-1
6
7 ATSC
8 Stereo
9 CO 50 CL 50 BR 50 HU 0
0 AVL Off BS 50
F_15760_002.eps
101105
Figure 5-4 DCSM menu
Menu Explanation
1. Indication of the digital software version.
2. Displays the error codes related to the ATSC module.
3. Displays the option bytes.
4. Displays the type number version of the set.
5. Reserved item for P3C call centers (AKBS stands for
Advanced Knowledge Base System).
6. Indicates the television is receiving an "IDENT" signal on
the selected source. If no "IDENT" signal is detected, the
display will read "NOT TUNED"
7. Displays the detected Color system (e.g. PAL/NTSC).
8. Displays the detected Audio (e.g. stereo/mono).
9. Displays the picture setting information.
10. Displays the sound setting information.
How to Exit
To exit DCSM, use one of the following methods:
•Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
5.3ComPair
5.3.1Introduction
5.2.4Digital Customer Service Mode (DCSM)
Purpose
The Digital Customer Service Mode shows error codes and
information on the TV’s operation settings in “digital” mode.
The call center can instruct the customer (by telephone) to
enter CSM in order to identify the status of the set. This helps
the call center to diagnose problems and failures in the TV set
before making a service call.
The DCSM is a read-only mode; therefore, modifications are
not possible in this mode.
How to enter
To enter DCSM, press the following key sequence (with the
TV in “digital” mode) on the remote control transmitter:
“123654” (do not allow the display to time out between entries
while keying the sequence).
Upon entering the Digital Customer Service Mode, the
following screen will appear:
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
•ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
•ComPair allows very detailed diagnostics (on I
is therefore capable of accurately indicating problem areas.
You do not have to know anything about I
yourself because ComPair takes care of this.
•ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the Force/SearchMan electronic manual of the defective
chassis, schematics and PWBs are only a mouse click
away.
5.3.2Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
(or RS-232) cable.
2
C level) and
2
C commands
Service Modes, Error Codes, and Fault Finding
EN 11L04.6U AA5.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
•Automatically (by communicating with the television):
ComPair can automatically read out the contents of the
entire error buffer. Diagnosis is done on I
ComPair can access the I
ComPair can send and receive I
2
C/UART bus of the television.
2
C/UART commands to
the microcontroller of the television. In this way, it is
possible for ComPair to communicate (read and write) to
devices on the I
2
C/UART buses of the TV-set.
•Manually (by asking questions to you): Automatic
diagnosis is only possible if the microcontroller of the
television is working correctly and only to a certain extent.
When this is not the case, ComPair will guide you through
the fault finding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the fault finding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
5.3.3How to Connect
This is described in the chassis fault finding database in
ComPair.
TO
UART SERVICE
CONNECTOR
TO
I2C SERVICE
CONNECTOR
2
C/UART level.
– ERROR: 0 0 0 0 0: No errors detected
– ERROR: 6 0 0 0 0: Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0: Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•Via ComPair.
5.4.2How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/STATUS button (do not allow the display
to time out between entries while keying the
sequence).
– Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the AC power from the
television set, the error buffer is not reset.
5.4.3Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
Note: If you encounter any problems, contact your local
support desk.
5.4Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
5.4.1How To Read The Error Buffer
You can read the error buffer in 3 ways:
•On screen via the SAM (if you have a picture). Examples:
C error while communicating with 2nd tuner1000, 5010, (PIP Module)F2
5Not applicable+5v protection 7604, 7605A5
2
6I
C busGeneral I2C error7200, 3207, 3214A4
7Not applicablePower down (over current) protection--
8Not applicableEW protection (only for sets with EW circuitry)--
2
924C16I
10TunerI
C error while communicating with the EEPROM7601, 3604, 3605A5
2
C error while communicating with the PLL tuner1000, 5001A3
11TDA6107/ABlack current loop instability protection7330, 3351, CRTB1
2
12SDA9488XI
13Not applicableI
14DVD LoaderI
15TDA9178T/N1I
16TDA9887I
17ATSC moduleI
18ATSC moduleI
C error while communicating with the PIP processor7242 (PIP Module)F1
2
C error while communicating with the Voice Ctrl processor--
2
C error while communicating with the DVD Interface moduleDVD Interface moduleDVD Loader
2
C error while communicating with the LTI module7610H
2
C error while communicating with the PIP Demodulator7201F2
2
C error while communicating with the IBO module-ATSC
2
C error while communicating with other I2C IBO module-ATSC
A2
Note: For all error codes the following applies: error codes are
only valid when the module or device they refer to is used in the
TV set.
5.5The Blinking LED Procedure
Using this procedure, you can make the contents of the error
buffer visible via the front LED. This is especially useful when
there is no picture.
When the SDM is entered, the front LED will blink the contents
of the error-buffer:
•When all the error-codes are displayed, the sequence
finishes with a LED blink of 1.5 seconds,
•The sequence starts again.
Example of error buffer: 12 9 6 0 0
After entering SDM, the following occurs:
•1 long blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blink of 1.5 seconds to finish the sequence,
•The sequence starts again at 12 short blinks.
5.6Protections
If a fault situation is detected, an error code will be generated;
and, if necessary, the television set will go into protection
mode. Blinking of the red LED at a frequency of 3 Hz indicates
the protection mode. In some error cases, the microprocessor
does not put the set in protection mode. The error codes of the
error buffer and the blinking LED procedure can be read via the
Service Default Menu (SDM), or via ComPair.
To get a quick diagnosis the chassis has three service modes
implemented:
•The (Digital) Customer Service Mode ((D)CSM).
•The Service Default Mode (SDM).
•The Service Alignment Mode (SAM).
For a detailed mode description, see the relevant sections.
5.7Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.7.1NVM Editor
In some cases, it can be handy if one directly can change the
NVM contents. This can be done with the “NVM Editor” in SAM
mode. In the next table, some default NVM values are given.
Figure 5-8 Fault finding tree “Set does not start up”
170204
One Thin Horizontal Line
Quick check:
•Set in protection mode.
•LED blinking with error “2”.
One Horizontal
Thin Line
LED Blinking
Check all connection
and peripheral at
Deflection Circuit
in place
Check transistor
(7451, 7523, 7543) at
Replace transistor
Vertical Deflection Circuitry
Check Vertical
Deflection Circuit
E_14480_060.eps
170204
Figure 5-10 Fault finding tree “One thin horizontal line”
Blank Screen
Blank Screen
5.7.4Deflection
One Thin Vertical Line
Quick check:
•Set in protection mode.
•LED blinking with error “3”.
One Thin Vertical Line
LED Blinking
Check all
connection and
peripheral at
Deflection Circuit in
place
Check
Line Transistor
7405
Is VBE between
200mV to 30mV & V
approximately 500mV
Replace transistor
Check Vg2
(fine tune)
Not Ok
Check Beam Current Limit
(voltage is 1.8V-2V when
brightness and contrast is
set to the maximum
Ok
Check heater voltage
(measure pin 9&10
at the CRT socket)
Check video supply
(2457) is approximately
180V
Yes
Check Horizontal
Deflection
Circuitry
E_14480_059.eps
170204
CB
Ok
Not Ok
Ok
Picture
appears?
Picture not appearing
Check deflection
circuit
Picture not appearing
Picture
appears?
Ok
Not Ok
End
E_14480_061.eps
Ok
170204
Figure 5-9 Fault finding tree “One thin vertical line”
Figure 5-11 Fault finding tree “Blank screen”
Service Modes, Error Codes, and Fault Finding
EN 15L04.6U AA5.
5.7.5Source Selection
Set is not able to go into AV or any missing AV is
encountered
E.g. AV1 is available but not able to enter to AV1: Check if the
option setting is correct.
Set is able to go to AV, but no Audio is heard.
1. Check that continuity of signal is there from the SCART/
Cinch input to the input of the Hercules.
2. If continuity is there and still no audio, check that option
settings are correct.
3. If logic setting is correct and still no audio, proceed to Audio
Decoder/Processor troubleshooting section.
Set is able to go into AV but no Video is available:
1. Check continuity from AV input to Hercules depending on
the input.
2. If continuity is available and yet no video, proceed to Video
Processor troubleshooting section.
5.7.6Tuner and IF
No Picture
1. Check that the Option settings are correct.
2. If correct, check that supply voltages are there.
3. If supply voltages are present, check whether picture is
present in AV.
4. If picture is present in AV, check with the scope the Tuner
IF output signal by manual storage to a known channel.
5. If IF output is present, Tuner is working fine. If no IF output,
I2C data lines may be open, check continuity of I2C lines.
If I2C lines are ok, Tuner may be defect, replaced Tuner.
6. If Tuner IF is present and yet still no picture in RF mode, go
to Video Processing troubleshooting section.
No Picture, No Sound
Yes
Check tuning
supply voltage,
pin 9 of tuner
>30V & <35V
Check supply
voltage, pin 7 of
tuner
5V
Yes
Check Tuner
pin 4 & 5
I2C Bus
Ok
Yes
No
No
No
No Picture,
No Sound,
Raster Ok
Check AGC
Voltage, pin 1
of tuner
AGC voltage
changes with
different signal
strength
No
Check AGC
circuit section
Check
Supply
V
T
Section
Check Power
Supply
Check other
functional area
Picture Ok, No Sound
Picture Ok,
No Sound
Check IF output of
tuner, pin 11
CVBS
present?
Ye s
Check SAW filter output
(pin 4&5)
EU/AP/CH (QSS)- 1001
NA/LA/AP INT - 1002
Output Ok?
Ye s
Check other
functional area
No
No
Refer to fig.
"Power Supply:
Set not working"
Replace SAW
filter
E_14480_063.eps
170204
Figure 5-13 Fault finding tree “Picture ok, no sound”
Unable To Perform Tuning
Unable to
perform tuning
Enter SDM
check optionbyte 1
Correct
Check if tuner
Supply Voltage
pin 7
Incorrect
5V
Yes
Check Tuner
Supply Voltage
Check I2C at pin
4 & 5 and tuner
Ok
Check other
functional area
Enter SDM and change
to the appropriate byte
Check Power
No
Supply
No
33V
Yes
Not Ok
Check I2C
circuit
Not Ok
I2C
Not Ok
Replace
Tuner
Not Ok
Tuner
E_14480_064.eps
Figure 5-14 Fault finding tree “Unable to perform tuning”
170204
Replace Tuner
E_14480_062.eps
Figure 5-12 Fault finding tree “No picture, no sound”
170204
EN 16L04.6U AA5.
Service Modes, Error Codes, and Fault Finding
5.7.7Controller
Below are some guidelines for troubleshooting of the Micro
Controller function. Normally Micro Controller should be
checked when there is a problem of startup.
1. Check that both +3.3 V_dc and +1.8 V_dc are present.
2. Check that crystal oscillator is working.
3. Check that Power Good signal is at “high” logic, normal
operation.
4. Check that Hercules is not in standby mode. Pin 15 of
Hercules should be 0 V_dc.
5. Make sure H-drive pulse is there. This can be checked at
resistor R3239. If H-drive does not exist, remove resistor
R3239 to check if there is loading.
Note: When the set shuts down after a few second after power
“on”, the main cause is that Vg2 not aligned properly, try
adjusting Vg2 during the few seconds of power “on”.
5.7.8Video Processing
No Picture
When “no picture in RF”, first check if the microprocessor is
functioning ok in section “Controller”. If that is ok, follow the
next steps.
When “no picture in AV”, first check if the video source
selection is functioning ok in section “Source Selection”. If that
is ok, follow the next steps.
1. Check that normal operating conditions are met.
2. Check that there is video signal at pin 81. If no video,
demodulator part of the Hercules is faulty, replace with new
Hercules.
3. If video signal is available at pin 81, check pin 56, 57, and
58 for the RGB signal.
4. If signal is not available, try checking the BRIGHTNESS
and/or CONTRAST control, and make sure it is not at zero.
5. If still with the correct settings and no video is available,
proceed to the CRT/RGB amplifier diagram.
For sets with Scavem, and Scavem does not work, follow steps
below:
1. Check Scavem coil connector (position is 1361) if
connected; if not, connect it.
2. If connected, check NVM “bit storage” byte 1 bit 7; if it is not
“1”, set it to “1”.
3. If it is “1”, then check the data of the NVM addresses as in
table “Default NVM values“ (addresses 140, 141, and 142).
If the data is not correct, then set these addresses to the
table values.
4. If it still not works, track Scavem output from pin64 of
Hercules to CRT panel.
5.7.9Audio Processing
No Sound
Picture Ok,
No Sound
Tuner IF OkCheck Tuner/IFNot Ok
Ok
Check AUDOUTLSL &
AUDOUTLSR pin at
UOCIII
Ok
Check Audio
Amplifier
Not Ok
Not Ok
Check UOCIII IC
Check Audio
Power Supply
Ok
Check Audio
Amplifier Circuit
and loud speaker
Ok
Check NVM
Not Ok
Figure 5-15 Fault finding tree “No sound”
No RF Audio for QSS/Inter-Carrier Stereo Sets.
1. Check pin 99 and 100 for SIF signal (for QSS) or pin 104
and 105 for video with SIF (for Inter-Carrier)
2. If signal is not present, check for the QSS/FMI bit settings.
Check also the NVM data.
3. If signals are present and still no audio, check the audio
supply voltage +8V are present.
4. If still no audio signal at Hercules output, Hercules is faulty.
No AV Audio.
1. Check troubleshooting methods in section “Source
Selection”.
2. Check the output of the Hercules to see if there is signal
available. If no, check the normal operating condition and
also the NVM data.
3. If still no audio signal at Hercules output, Hercules is faulty.
Note: If there is audio signal at Hercules output and no audio
at loudspeaker, proceed to Audio Amplifier troubleshooting
methods.
Check Power
Supply
Replace Audio
Amplifier
E_14480_065.eps
201005
5.7.10 Audio Amplifier
No RF as well as AV Audio at the Loudspeaker:
1. Check that the normal operation condition of the amplifier
is met.
2. If normal operation conditions are met, check the continuity
from Hercules output to input of the amplifier.
3. If continuity is there and still no audio, check speaker wire
connections. If still no audio, amplifier IC might be faulty.
Block Diagrams, Testpoint Overviews, and Waveforms
6.Block Diagrams, Testpoint Overviews, and Waveforms
Wiring Diagram
TOP CONTROL PANEL
E
(ONLY FOR PV02 STYLING)
1010
3P
CRT PANEL
B
RIGHT
SPEAKER
1331
7P
5P
1351
1332
1352
CRT
SOCKET
17L04.6U AA6.
DEGAUSSING COIL
1361
3P
AQUADAG
CRT
FRAME
ROTATION
COIL
SCAVEM
COIL
EHT
CRT
MAIN SWITCH PANEL
M
(ONLY FOR SL5 STYLING)
1693
6P
LEFT
SPEAKER
B
CRT PANEL
1381
3P
CVBS (YELLOW)
LEFT (WHITE)
RIGHT (RED)
HEADPHONE
SIDE
D
A/V PANEL +
HEADPHONE
1252
7P
1254
5P
1278
4P
ATSC
TUNER
ATSC
PANEL
P701
3P
SPDIF
8280
8207
P703
4P
P1212
P1219
P1206
P1582
8000
1693
6P
1504
2P
1505
2P
OR
OR
J
8341
FRONT INTERFACE
PANEL
(ONLY FOR PV02 STYLING)
8010
MONO
5P
1280
8582
1682
1206
8206
5P
5P
4P
4P
1005
COMPAIR
CONNECTOR
1207
7P
TUNER
3P
7P
8212
1582
4P
3P
8204
1204
7P
1212
1219
8219
A
CARRIER
8401
1404
2P
H
1401
5P
5P
1451
2P
5P
LOT
8157
1693
6P
F_15760_033.eps
161105
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Supply and Deflection
SUPPLY AND DEFLECTION
POWER SUPPLY
A1
1505
Degaussing
1500
I511
6512
3519
7532
T4E
2511
6533
3530
Coil
I531
7511
TEA1506T
2
Vcc
CONTROL
6
CTRL
STANDBY
SUPPLY
7531
TEA1623
3
Vcc
CONTROL
6
REG
11
AUX
1504
2
1
5500 :
5501
DRAIN
IC
IC
DRIVER
SENSE
DEMAG
DRAIN
SOURCE
3507
t
6500
AC
I513
3513
14
3514
11
I519
3532
9
3517
7
3518
I533
14
2534
12
3538
6532
3534
3531
F508
2505
DC
MAIN
SUPPLY
3516
I516
D
S
7514
7512
G
6511
1503
42
1
3
5520
9
8
4
5
3
2
35321532
1A
4
5
1
2
HOT GROUND COLD GROUND
17
18
13
14
10
11
4
1
7515
TCET1103
2
3
5531
10
9
8
6
7541
ENERGIZING
CIRCUIT
(optional)
55515552
5562
5561
6564
6535
6536
6551
6563
6562
3571
6573
2564
2535
2536
V_DG
F552
1543
6571
7571
REFERENCE
CIRCUIT
+3V3
7573
STANDBY
CIRCUIT
6565 6566
3565
F536
6537
G
7536
7561
6576
DS
I573
7535
For IDTV only
Vbatt
F563
-Vaudio
F561
+Vaudio
+6VA
3575
3576
Stdby_Con
POWER-DOWN
A4
F564
+3V
+6VA
+6VA
+6V
F537
Vaux
I548
B
A4
2x
A4
DEFLECTION
HERCULES
A4
INTF_Y GREEN_IN
A5
EHTinfo
A2
56
97
7200-H
(SYNC)
VIDEO
IDENT
MAIN
SYNC
SEPARATOR
EHTo
18L04.6U AA6.
DETECTOR
VERTICAL
SEPARATOR
PHI 1
SYNC
3232
2240
HORIZONTAL
OSC.
SAND-
CASTLE
GENERATOR
X-RAY
PROTECTION
VERTICAL
DIVIDER
112
A2A2
EHTinfo
113116
VERTICAL
GUARD
DETECTOR
PHI 2
DETECTOR
VERTICAL
SAW-
THOOTH
Vguard
HORIZONTAL
OUTPUT
E/W
+
GEOMETRY
VERTICAL
OUTPUT
+
GEOMETRY
R.G.B.
BLANKING
LINE + FRAME DEFLECTION
A2
LINE
+
E/W
CORR.
7452
7411
3465
-12V
7454
Vbatt
1404
1
2
7451
7453
3
1
F402
HOR.
DEFL.
COIL
3461
3466
5450
3474
3471
F458
1451
1
2
F459
EHT
FOCUS VG2
10
6
5
7
8
9
Vguard
VER.
DEFL.
COIL
FRAME_FB
1454
3442
6481
Vbatt
A4
I433
TO
CRT
B1
+Vbatt
3481
3410
64836484
6453
6456
3457
3455
6401
3411
3451
2403
6452
3458
3484
3485
1452
2456
6459
Vbatt
7401 : 7403
7480 : 7483
Frame_FB
EHTb
EHTb
+
EHTinfo
+
EHTinfo
BCL
PROC.
F452
F453
F455
6454
6455
EHTb
Filament
VideoSupply
3401
F401
F_15760_034.eps
POWER-DOWN
A1
A4
BCL
A4
-12V
VideoSupply
Filament
+9V
VT_SUPPLY
A4
161105
1401
5
4
3
2
1
TO 1351
B1
CRT
+6VA
LINE
7408
F412
TO RGB
PROC.
7207
HDRIVE
HD
SANDCASTLE
A5
EW_DRIVE
62
63
108
-9V
7404
+8V
7410
3498
HD
6486
5402
E/W
+8V
34203440
I417
7484
7405
BU4508DX
F418
7406
3497
F414
OUTPUT
CIRCUIT
FRAME
+9V
106
107
VDRA
VDRB
F460
F461
3462
74557456
3463
Block Diagrams, Testpoint Overviews, and Waveforms