Philips HFC21/07, HFC21/05 User Manual

How this manual is set up for easy use

To make it as easy as possible to install, program and use your fax machine, we have divided the manual into
three main parts:

I ESSENTIALS

Here you find everything which is necessary to quickly install and use your fax machine. Y ou learn
about the proper location, the important settings and the basic functions which are available.

II FUNCTIONS

In this part you find the whole range of special functions your fax machine offers. These are several
functions of the fax and additional possibilities.

III APPENDIX

Here you find a table of errors and problems that may arise and how to solve them. Further there is
technical information, the address of the customer hotline, the index and a glossary , which explains
some technical terms.

Lightning protection: To protect your machine from possible damage, we recommend to
disconnect the machine from the mains and from the telephone line during thunder storms.

This equipment is not designed for making telephony calls when the power
fails. Alternative arrangements should be made for access to emergency
services.

– 1 –

I ESSENTIALS

1 Introduction 6

1.1 Preface .............................................................................................................................. 6

1.2 Conventions........................................................................................................................ 6

1.3 Description ......................................................................................................................... 6

2 Installation 9

2.1 The proper location............................................................................................................. 9

2.2 Connection ....................................................................................................................... 10

2.3 Connecting additional devices .......................................................................................... 14

2.4 Connecting to a home telephone system .......................................................................... 15

2.5 Connecting to a private branch exchange......................................................................... 15

2.6 Loading or removing the thermal paper............................................................................. 16

2.7 Important settings ............................................................................................................. 19

2.7.1 Available functions ................................................................................................... 19

2.7.2 Language of display and reports ............................................................................. 20

2.7.3 Entering date and time............................................................................................. 21

2.7.4 Entering your number.............................................................................................. 21

2.7.5 Entering your name ................................................................................................. 22

2.7.6 Correcting wrong entries ......................................................................................... 23

2.7.7 Mode of operation ................................................................................................... 23

3 The basic functions 24

3.1 Making a call .................................................................................................................... 24

3.2 Redial ............................................................................................................................... 24

3.3 Sending faxes................................................................................................................... 25

3.4 Receiving faxes - different reception modes ..................................................................... 28

3.4.1 Changing the mode ................................................................................................. 28

3.4.2 Manual reception ..................................................................................................... 28

3.4.3 Automatic reception................................................................................................. 29

3.5 Copying............................................................................................................................ 32

FAX

II FUNCTIONS

4 The fax 34

4.1 Improved picture quality.................................................................................................... 34

4.2 Sending a fax during a telephone call ............................................................................... 34

4.3 Speaking after fax transmission ........................................................................................ 35

4.4 Polling............................................................................................................................... 35

4.5 Faxing to sub-addresses................................................................................................... 36

4.6 Page header..................................................................................................................... 36

4.7 Half-speed transmission.................................................................................................... 37

5 Additional possibilities 38

5.1 Call restriction - baby-sitter setting ................................................................................... 38

5.2 Volume of the ring signal .................................................................................................. 40

5.3 Remote diagnostics .......................................................................................................... 40

5.4 Mercury............................................................................................................................ 40

5.4.1 Mercury Residential 132 .......................................................................................... 41

5.4.2 Mercury Pin Code service ....................................................................................... 41

5.4.3 Changing the Mercury Pin Code ............................................................................. 42

5.4.4 Deleting the Mercury Pin Code ............................................................................... 42

5.4.5 Using Cost Centre Codes ....................................................................................... 43

5.4.6 Initiating a conversation via MCL service ................................................................ 43

5.4.7 Switching the Mercury function off .......................................................................... 44

– 2 –

A

B

C

III APPENDIX

6 Troubleshooting 46

7 Interesting facts 49

7.1 Important information for safe operation ........................................................................... 49

7.2 Technical specification ..................................................................................................... 50

7.3 Customer information ....................................................................................................... 50

7.4 Glossary ........................................................................................................................... 51

7.5 Index ................................................................................................................................ 52

– 3 –

– 4 –

I

ESSENTIALS

– 5 –

1 Introduction

This chapter gives basic information about your fax machine - the fax technology in general, the
use of the user manual, the operating elements and the functions.

1.1 Preface

We are very glad that you have selected our fax machine. Congratulations on your decision. In your new
machine the most advanced technology has been applied to meet the highest quality levels. Furthermore, our
engineers have combined a wide range of functions with the easiest use possible.

Y our fax machine opens the door to the world of private telecommunications in an easy and fast way . At the same
time additional telecommunication appliances can be connected.

Enjoy your new fax machine!

1.2 Conventions

italic

bold Important information

bold and italic

CAPIT AL LETTERS Display texts and key names

italic

References, function names and announcements

Additional information
Decisive information regarding security and proper operation

1.3 Description

Check that the following items are included in the packaging:
Fax machine

T elephone handset with spiral cable
T elephone cable with plug
Thermal paper
Paper adjustment part (built-in)
User manual
Guarantee booklet

– 6 –

412 3 5

67 98

1 Spiral cable for the telephone handset
2 Operation panel
3 Document outlet
4 T elephone handset
5 Mains cable with power plug
6 Document guide
7 Document feed slot
8 Paper tear strip
9 Thermal paper outlet

10 Operation panel
1 1 Inner paper cover
12 Paper compartment
13 Paper adjustment part

(for 210 mm thermal paper rolls)

– 7 –

HFC 21

14 15

FINE PHOTO BUSY TEL TEL/FAX EXT.

START

COPY

20

16 18 19

OK

RESOLUTION

FUNCTION

STOP

21

17

1

2

3

ABC

DEF

4

5

JKL

MNO

8

TUV WXYZ

0

6

9

#

ERROR

RECALL/R

REDIAL/

GHI

7

PQRS

23 24 2522

14 CURSOR LEFT : to move the cursor , to select options, to adjust the volume and to delete entries
15 Display (Remove the protection foil before use.)
16 OK key: to confirm entries
17 CURSOR RIGHT : to move the cursor , to select options and to adjust the volume
18 R key: for the use with a private branch exchange (P ABX)
19 Dial pad for entering numbers and names
20 ST ART/COPY key: to start transmission or to copy
21 STOP key: interrupts procedures
22 RESOLUTION key: to send and copy with higher resolution
23 FUNCTION key: to call up functions
24 ERROR indicator lamp
25 MERCURY/REDIAL key: to start the MCL service and to repeat the last number you have dialled, or to make

a dialling pause

FINE PHOTO BUSY TEL TEL/FAX EXT .

The pointers on the display indicate different modes:

FINE/PHOTO indicate whether you send or copy with a higher resolution or with grey tones. If

none of the two is visible, the standard resolution is selected. T o change the resolution
use the RESOLUTION - key .

BUSY is visible if you are calling on an external phone on the same telephone line.
TEL, TEL/FAX, EXT. are three different modes to operate your fax machine. You can choose between

the modes with function 31. See details in chapter 3.4.

– 8 –

2 Installation

This chapter explains the correct installation of your fax machine.

2.1 The proper location

30 cm

Your fax should be positioned near the telephone socket and near a mains socket. Make sure it is placed in a
safe and stable position on a flat and horizontal surface. Do not locate your fax in direct sunlight, near radiators
or air conditioning and do not expose it to dust, water or chemicals.

Since the paper outlet is at the front, do not place any objects in front of the machine. In order
to avoid a paper jam, make sure that the surface close to the paper outlet is smooth. Rubber­like surfaces are not suitable.

The fax machine heats up during operation. Avoid heat build-up by ensuring that the machine
is not covered. Place the fax in such a way as to ensure free circulation of air around it.

– 9 –

2.2 Connection

Connecting to the telephone socket

(without additional devices)

Turn the machine bottom up. Connect the telephone cable to the fax machine by
inserting it in the socket on the bottom of the machine identified with LINE.

Then insert the telephone plug into the telephone line socket.
Insert the cable in the groove provided.

Connecting the handset to the fax machine

Remove the handset and the spiral cable from its wrapping.
Insert the one end of the spiral cable into the socket identified with a handset

symbol on the bottom of the machine.

– 10 –

This appliance must be earthed (information for UK only).

How to change a fuse:

This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug
proceed as follows:

1. Remove fuse cover and fuse.

2. Fit new fuse which should be a BS 1362 5A, A.S.T .A. or BSI approved type.

3. Refit the fuse cover.
If the fitted plug is not suitable for your socket outlets, it should be cut off

and an appropriate 3-pin plug fitted in its place.
If the mains plug contains a fuse, this should have a value of 5A. If a plug

without a fuse is used, the fuse at the distribution board should not be
greater than 5A.

The severed plug must be destroyed to avoid a possible shock hazard should it be inserted
into a 13A socket elsewhere.

How to connect a plug:

The wires in the mains lead are coloured in accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")

1. The GREEN & YELLOW wire must be connected to the terminal in the
plug which is marked with the letter "E" or by the Earth symbol or coloured
GREEN AND YELLOW.

2. The BLUE wire must be connected to the terminal which is marked with
the letter "N" or coloured BLACK.

3. The BROWN wire must be connected to the terminal which is marked
with the letter "L“ or coloured RED.

Before replacing plug cover, make certain that the cord grip is clamped over the sheath of the lead - not
simply over the three wires.

– 11 –

Connecting to the power supply

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Plug the mains cable into the wall socket. The machine will carry out an internal test.

Afterwards you need to enter the current date and time (see below).

If there is no thermal paper in the machine, the display will read:
Insert a new paper roll (see chapter 2.6).

If you do not enter the time and date, after 40 seconds or after you
press the STOP key the display will read as follows:

1

2

3

4

5

6

Use the dial pad to enter the correct time

7

8

9

0

∗

OK

1

2

4

5

7

8
0

∗

OK

(e.g. 1 2 3 0 for 12:30).

#

Press the OK key .

3
6

Enter the correct year.

9
#

Press the OK key .

TIME: 0:00

OUT OF PAPER

DIAL/INSERT DOC.

TIME: 12:3¡

YEAR: ¢6

YEAR: 9

MONTH: ¡1

1

2

3

4

5

6

7

8
0

∗

OK

1

2

4

5

7

8
0

∗

OK

Enter the correct month.

9
#

Press the OK key .

3
6

Enter the correct day .

9
#

Press the OK key .

MONTH: 0¤

DAY: ¡1

DAY: 1¤

15-MAY-97 12:30

Y ou can correct your entries any time you want (see chapter 2.7.6).

If desired you can change the language on the display with function 15 (see page 19).

In the event of a power failure, you can no longer operate the telephone of fax facility. If
switched on again you have to re-enter the current time.

Keep the power plug free and easily accessible. The machine has no power on/off switch, so
the plug is used to switch off the power.

– 12 –

T one or pulse dialling

FUNCTION

1
4
7

2
5
8
0

3
6
9
#

∗

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Your phone can dial in two different ways. Older telephone systems usually work with pulse dialling, whilst
modern, digital systems use tone dialling. You can change the dialling mode of your fax machine. If you do not
know which method your line uses, contact your telephone company .

Only for UK: Although this equipment can use either loop disconnect or DTMF signalling, only the
performance of the DTMF signalling is subject to regulatory requirements for correct operation. It
is therefore strongly recommended that the equipment is set to use DTMF signalling for access to
public or private emergency services. DTMF signalling also provides faster call set up.

Select function 14 (pressing the function key and then

14 DIAL MODE

the number 14).

OK

OK

OK

Press the OK key.

Press the CURSOR LEFT or CURSOR RIGHT key.

Press the OK key.

Press the OK key again if you are operating your fax machine on
a regular PTT line (connecting to a private branch exchange see

DIAL MODE: TONE

DIAL MODE: PULSE

PABX? NO

1 SET UP

chapter 2.5).

Sometimes it is necessary to send tone dial signals to make use of certain services. If your
telephone system works on pulse dialling, you can still do so by pressing the ∗ or # key. All
numbers are then transmitted in the tone dialling method. As soon as you replace the handset on
the fax machine, your fax machine will switch back to pulse dialling.

– 13 –

2.3 Connecting additional devices

In addition to your fax machine, you can also connect other devices, such as additional telephones, an answering
machine or a modem to a single telephone line (for UK: So long as the REN (Ringer Equivalence Number) value
on the line doesn’t exceed 4. The REN value on the fax is 1). The factory-setting of your fax machine allows the
connection and instant use of other such devices.

If you have connected an answering machine, make sure that the number of rings programmed on
the answering machine is less than the one on your fax.

T o the same socket

(not in all countries)

You can connect additional devices to the same
telephone plug.

T o separate sockets

(not in all countries)

MODEM

H

T

S

You can connect additional devices to separate sockets on the
same line even if they are located in different rooms. Make sure
that the fax machine is the first device connected to the line.

– 14 –

2.4 Connecting to a home telephone system

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

(one PTT line)

PTT

H

T

Connect the fax machine as the first device to the line and the home telephone
system (HTS) as the second.

S

1

2

3

4

FUNCTION

7

∗

2.5 Connecting to a private branch exchange

(several PTT lines)

In order to operate your fax machine on a home telephone system,

5

6

change to EXT . mode with function 31. The corresponding pointer

8

9

on the display will light up.

0

#

There are no regulations for home telephone systems. Therefore we cannot provide you with
generally valid operating rules. Refer to the operating instructions provided by the manufacturer.

15-MAY-97 12:30

PTT

PTT

PTT

FUNCTION

OK

OK

P
A
B

Connect the fax machine to an extension line of the private branch exchange
(PABX). In order to operate your fax machine on an extension, you need to
enter the appropriate settings in function 14.

X

1

2

3

4

5

6

7

∗

Select function 14 (pressing the function key and number 14).

8

9

0

#

Press the OK key.

Press the OK key.

Press the CURSOR LEFT or CURSOR RIGHT key in order to
switch to operation on a PABX extension.

14 DIAL MODE

DIAL MODE: TONE

PABX? NO

PABX? YES

– 15 –

FINE PHOTO BUSY TEL TEL/FAX

EXT.

RECALL/R

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

OK

Press the OK key .

1

2

3
4
7

∗

Now enter the key that has to be pressed to obtain an outside line

5

6

(outside line access code). This is either 0, the R key or another

8

9

number.

0

#

POSTLINE BY: 0

POSTLINE BY: R

OK

OK

Press OK.

Press OK. Your machine will then check that the outside line can
be obtained.

If the check is successful, the following message will appear briefly
in the display:

If the check is unsuccessful, the following message will appear
briefly in the display.

Y ou will be asked to repeat the entry . Change either the dial mode
or the key for obtaining an outside line.

2.6 Loading or removing the thermal paper

Loading the thermal paper

CHECK ? YES

CHECKING...

CHECK OK

CHECK NOT OK

DIAL MODE: TONE

Before you can receive or copy documents you must first load thermal paper into
your fax machine. For this, your fax machine needs to be connected to the power
supply.

If the paper is finished or no paper roll is in your fax machine, the display will read:
Y ou can remove the rest of the old paper roll and insert a new one.

Open the operation panel by gripping the edges on either side.

Then open the inner paper cover until it clicks into place.

OUT OF PAPER

– 16 –

The paper compartment is set to a paper width of 210 mm. If you want to use

START

paper rolls with a width of 216 mm, remove the paper adjustment part.

Unwrap the new paper roll. Cut the leading edge of the thermal paper, so that
any sticker is totally removed. Cut it in a straight line and cut the edges as
indicated on the picture, this will make feeding the paper easier . Hold it so that
the paper unrolls in the direction away from you when you pull the paper upwards.

Place the paper roll in the compartment as illustrated. Pull out approximately 15
cm of paper.

Slide the leading edge of the paper into the paper feed slot until it protrudes from
the front of the machine.

If your local copy or received faxes are blank, the document or the thermal paper are inserted the
wrong way .

Help for feeding in the thermal paper:

If you have problems feeding in the paper (for example because there is not much fax paper left and it is curling):

COPY

Press the start key . The rubber roll inside the machine starts turning.
Now insert the paper as normally. The turning roll will help you
feed the paper through the machine. The roll will turn for about 30
seconds and will then stop automatically .

Close the inner paper cover and the operation panel.

– 17 –

STO

P

P

Press the STOP key. The thermal paper is now pressed against
the transport roll inside the machine and is ready for being
transported.

T ear off the paper protruding from the machine, by tearing it along the paper tear
strip, starting at one side of the paper .

If you do not press STOP, the machine will automatically bring the thermal paper into the correct
position to be fed through the machine when you copy , send or receive for the first time.

At the end of the fax reception wait at least 5 seconds before tearing off the fax, just to be sure that
the fax transmission has finished.

Press the ST ART key to feed the paper through; it will feed through as long as you keep the key
pressed.

Removing fax paper during use

If you want to remove the thermal paper, for example because you want to insert a new roll or there is a paper
jam, follow these steps:

STO

Press STOP for 3 seconds. A confirmation signal will sound. Now
the thermal paper roll is free and the paper can be easily removed.
T o load thermal paper , proceed as described above.

If you do not follow these steps you might damage your fax machine!

The black stripe at the end of the paper roll indicates to the fax machine that the paper is about to
run out. As soon as the stripe is visible, the fax currently being received will be completed but no
more faxes will be received.

– 18 –

2.7 Important settings

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

If you press a wrong key by mistake, press the STOP key once or twice. This will return you to
the original position and you can repeat the procedure.

If you want to keep a note of the factory settings on your machine for later, we recommend
printing out a function list before you change any of the settings.

2.7.1 Available functions

Printing a list of all functions

To keep the use of the functions as simple as possible, they are grouped logically . You can print out a list of all
functions:

FUNCTION NR.: __

Press the FUNCTION key twice.

FUNCTIO

FUNCTION LIST

OK

Press the OK key . A function list will be printed.

– 19 –

Below you will find a list of all functions with a short description. The setting of these functions is explained on the

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

indicated pages.

1 Set Up

1 1 Set date and time Setting date and time .............................................................. 21

12 Y our telephone number Enter your telephone number.................................................. 21

13 Your name Enter your name ..................................................................... 22

14 Dial mode Setting the dial mode and for operation

on an extension................................................................. 13, 15

15 Set language Select the language of the display text..................................... 20

16 Page Header Header on/off.......................................................................... 36

17 Usage Code Blocks the fax machine from unauthorised use

(This function is not available in all countries) ......................... 38

2 Communication

21 Slow (4800 bps) Setting for half-speed transmission ......................................... 37

22 Polled reception Y ou can call up fax messages ................................................. 35

27 Mercury Enables you to make use of the Mercury services

(only available in UK) .............................................................. 41

3 Fax switch

31 Mode Setting the mode ..................................................................... 28

32 Ring count Setting the ring count .............................................................. 30

33 External telephone Setting additional devices........................................................ 31

4 Others

41 Remote operation Remote diagnostics and service

(This function is not available in all countries) ......................... 40

2.7.2 Language of display and reports

You can select the language in which messages will be displayed and reports printed out. There is a choice of
three languages.

FUNCTION NR.: __

15 SET LANGUAGE

LANGUAGE:ENGLISH

SPRACHE: DEUTSCH

FUNCTIO

1

2

4

5

7

8
0

∗

OK

Press the FUNCTION key .

3
6

Select function 15.

9
#

Press the OK key .

Select the language required using the
CURSOR LEFT or CURSOR RIGHT key.

OK

Press the OK key to confirm.

1 EINSTELLUNG

– 20 –

2.7.3 Entering date and time

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

P

FINE PHOTO BUSY TEL TEL/FAX

EXT.

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FUNCTIO

1

2

4

5

7

8
0

∗

OK

OK

STO

Press the FUNCTION key .

3
6

Enter function 1 1.

9
#

Press the OK key and make the entries (see chapter 2.2).

Press the OK key when finished.

Press STOP to return to the standby mode immediately .

FUNCTION NR.: __

11 SET DATE/TIME

TIME: 0:00

1 SET UP

15-MAY-97 12:30

2.7.4 Entering your number

Use the # key to enter the +, that is often used in international fax numbers in front of the country code, and the

key to enter a space.The maximum number of digits you can use for your number is 20.

∗

FUNCTIO

1

2

4

5

7

8
0

∗

OK

1

2

4

5

7

8
0

∗

OK

Press the FUNCTION key .

3
6

Enter function 12.

9
#

Press the OK key.

3

Enter your telephone or fax number, for example:

6
9
#

#

∗ ∗

11 533 24 4

.

Press the OK key , and your number is now stored.

FUNCTION NR.: __

12 YOUR TEL. NR.

_

[phone]_

1 SET UP

– 21 –

2.7.5 Entering your name

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

When you enter a name (maximum 32 digits), the number keys are used to enter letters. Every key has a
number of different characters. The following table shows which characters are entered by which key. Every
time you press a particular key you will call up the next character. After the last character the sequence starts
again from the beginning.

0 1

2 3 4 5 6 7 8 9

{Space} 1 A D G J M P T W

. BEHKNQUX

-CFILORVY
0 23456S8Z
+ adg jm7t9
? behknpuw

/cfiloqvx
:Ä ÑrÜy

*Å Ösüz

%Æ ñ

!Ç ö
(ä
)â
[æ
]ç
„

1

2

3

4

5

6

7

8
0

∗

FUNCTIO

With the 0 key you can insert spaces.

9
#

Press the FUNCTION key .

FUNCTION NR.: __

1

2

3

4

5

6

7

8
0

∗

OK

1

2

4

5

7

8
0

∗

1

2

4

5

7

8
0

∗

1

2

4

5

7

8
0

∗

1

2

4

5

7

8
0

∗

OK

Enter function 13.

9
#

Press the OK key .

3
6

Press the 2 key , for example. The cursor will remain in the same

9

position.

#

3
6

Press the 2 key again. The key now enters the second letter

9

marked on it.

#

3
6

Now press the # key. The cursor moves one place to the right.

9

Y ou can also do this using the CURSOR RIGHT key .

#

3
6

Now enter the second letter, e.g. with the 3 key .

9
#

Complete your entry by pressing the OK key. Your entry is now
stored.

13 YOUR NAME

_

¨

©

B_

B¥

1 SET UP

– 22 –

2.7.6 Correcting wrong entries

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

If you have entered a wrong letter or number, you can correct the mistake. This is possible during the entering
procedure as well as later. If you want to make your corrections later, you have to select the functions for
entering numbers or names another time.

Using the CURSOR RIGHT key , move the cursor to the right of the
character you intend to correct. If the cursor has reached the end

BERN¥R

of the display , it will re-appear at its beginning.

Press the CURSOR LEFT key . The character left of the cursor is

BER¥R

deleted.

1

2

3

4

5

7

8
0

∗

OK

Now enter the correct character (the

6

will be inserted at the cursor position, and the character(s) to the

9

right of the cursor will be moved one position to the right.

#

To confirm press the OK key .

4

key, in this example). It

BERªER

2.7.7 Mode of operation

The factory-setting of your fax machine is the operating mode EXT; that means that you may use your fax
machine either without or together with other devices (e.g. telephones, external answering machines) without
making any additional settings.

If you want to receive faxes withour ringing of the fax machine, you have to change to operating mode TEL/FAX.
Please note, that in this mode the use of other devices is not possible.

Further information about the different operating modes can be found in chapter 3.4.

– 23 –

3 The basic functions

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

This chapter explains the elementary functions which are necessary to operate your fax machine.

3.1 Making a call

1

2

3

4

5

6

7

8
0

∗

Dial the desi red number .

9
#

12345

If you have entered a wrong digit, delete it using the CURSOR
LEFT key .

Lift the handset. The fax machine will dial.

If, after dialling, you hear the dial tone instead of a ringing tone, change the dial mode setting
by selecting function 14.

3.2 Redial

Y ou can redial the last number you dialled simply by pressing one key.

Redialling in UK (only if the Mercury function is activated):

Press the REDIAL key. The mercury function is indicated on the

REDIAL

display.

1234

DIALLING...

M

REDIAL

Press the REDIAL key again.

Lift the handset. Y our machine will automatically dial the last number
entered.

– 24 –

12345

DIALLING...

Redialling in all other countries ( and UK BT subscribers):

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Lift the handset.

Press the REDIAL key.

REDIAL

Y our machine will automatically dial the last number entered.

DIAL NUMBER

12345

DIALLING...

You can only redial a number which has already been dialled. Numbers you enter with the handset
down and delete before having dialled them as well as numbers you enter after pressing the R key
for forwarding to an extension cannot be redialled using the REDIAL key.

3.3 Sending faxes

Which documents to use

In order to avoid transmission errors you must use good quality , legible originals. Therefore, keep to the following
guidelines:

Minimum size: Maximum size:

Width: 148 mm Width: 217 mm
Length: 105 mm Length: 600 mm
Thickness: 0.05 mm Thickness: 0.15 mm

(60g paper) (120g paper)

Write clearly and legibly. Only use pens with dark ink (black/dark-blue, not yellow/orange/light green). Printed
documents work best.

Documents shorter than specified risk getting stuck in the machine.

The following points are the most common causes of errors when sending faxes!

Stapled pages or pages held together with paper-clips. Remove all staples and clips
before sending.

Creased or torn pages.

Wet pages or pages with corrections made with correction fluid; dirty pages or pages with a
glossy or laminated surface.

Pages joined with sticky tape or glue, pages which are too thin or too thick or pages with
adhesive stickers such as „Post-It ®“ notes.

Pages written in faint pencil, crayon, chalk or artist’s charcoal.

– 25 –

Feeding documents in

FINE PHOTO BUSY TEL TEL/FAX

EXT.

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

START

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Leave some space on the upper edge of your document (about 4 mm). This part cannot be
scanned and therefore will not be sent.

Sending

1

2

3

4

5

6

7

8
0

∗

Dial the number you require.

9
#

T ake the first page of the document and place it face up as shown in the picture.
Slide the document into the fax along the document guide on the left hand side
of the feed slot until it stops. Wait for a moment: The document will now be
slightly drawn in automatically by the feeding mechanism.

Once the document has been drawn in by the transport mechanism, it should
not be pushed in any further , otherwise the top part will be missing when you
make a copy or transmit a fax.

12345

Insert the first page of your document face up into the paper feed
slot.

RESOLUTIO

COPY

Y ou can select a higher resolution by pressing the RESOLUTION
key . The corresponding pointer on the display will light up.

Press the ST ART/COPY key .

The machine is attempting a connection.

12345

DIALLING...

CONNECTING...

If the number you are calling is engaged or you cannot make a connection, your machine will
automatically redial the number. If a connection is not made after the third attempt, the procedure
will stop.

Transmission now begins. The recipient fax machine will now

[phone]

transmit its sender identification, which will appear in your display .

You can now check again whether you have dialled the correct number. If necessary you can
interrupt transmission by pressing the STOP key.

– 26 –

If the recipient machine has no sender identification stored, the

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

START

FINE PHOTO BUSY TEL TEL/FAX

EXT.

display will show:

After a few seconds the display will read alternately:

SENDING ...

NEXT PAGE

PRESS START

COPY

If you wish to send more pages, press the START key while the
first page is going through. As soon as it is through, you have 5
seconds to insert the next page. For every new page you want to
send, press the START key whilst the previous page is going
through. When the last page has gone through, the display will
indicate the number of pages transmitted.

A transmission report will be printed out at the end of each transmission (see example below) and

the machine will return to stand-by.

If the transmission is not successful an error report will be printed out (see example below). During
the printing of an error report the ERROR lamp flashes. Press STOP.

Examples for transmission report and error report:

02 PAGES SENT

Do not insert a new document until the report is completely printed out. Otherwise the document
is drawn in with the report being printed.

– 27 –

3.4 Receiving faxes - different reception modes

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

START

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Y ou have no additional devices connected to your fax machine:

mode: fax-reception add. devices possible see for details:

TEL manually yes 3.4.2 manual reception
TEL/FAX automatically, no 3.4.3 automatic reception without additional

without ringing devices

EXT. automatically yes 3.4.3 automatic reception, additional devices

possible

All these options are explained in detail on the following pages.

3.4.1 Changing the mode

1

2

3

4

5

FUNCTION

6

7

∗

Select function 31.

8

9

0

#

31 MODE

OK

Press OK.

Select the desired mode with CURSOR LEFT or CURSOR RIGHT .

OK

Press OK. The relevant pointer on the display will light up and the
fax machine will be in the mode indicated.

3.4.2 Manual reception

1

2

3

4

5

6

Change to TEL mode with function 31. The corresponding pointer

8

9

on the display will light up.

0

#

Y our fax machine will now operate just like a normal telephone.

FUNCTION

7

∗

MODE: EXT.

MODE: TEL/FAX

3 FAXSWITCH

15-MAY-97 12:30

INCOMING CALL

COPY

Lift the handset.

If you hear a whistling tone or silence when you answer the
telephone, you are receiving a fax message. Just press the STA RT
button and replace the handset. The fax machine calling you will
now send its identification, which will appear in the display on your
machine.

– 28 –

TELEPHONE CALL

CONNECTING...

[phone]

If the machine calling you has no sender idendification stored, the

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

display will read:

The fax machine will now print out the message. The confirmation
signal will sound at the end of the transmission.

After transmission tear off the paper protruding from the machine,
by tearing it along the paper tear strip, starting at one side of the
paper.

With additional telephones

If you answer the call on an additional telephone and recognise a fax
signal, you can start the fax reception by pressing ∗ and 5. This
code, the so-called DTMF code, can be changed (function 33).

However this will work only if your additional telephone has tone dialling. On many pulse dialling
telephones you can precede the code with a ∗ or a # to transmit signals in tone dialling mode.
Please see your telephone instructions for further information.

RECEIVING ...

3.4.3 Automatic reception

If your fax machine is set to automatic reception, it will answer any call immediately. A caller then
has to pay for the call even though you decide not to answer it. To prevent this you can change to
TEL mode.

Without ringing, no additional devices possible

1

2

3

4

5

6

Change to TEL/FAX mode with function 31. The corresponding

8

9

pointer on the display will light up.

0

#

Your fax machine detects incoming faxes and receives them
automatically. If a fax message is received, you will not hear the
telephone ringing.

If the incoming call is a telephone call, you will hear the telephone
ring. If you lift the handset, you can talk as usual. If you do not lift
the handset, after a number of rings which you can select yourself,
the caller will be connected to the fax machine, and has the
opportunity to send you a fax message.

FUNCTION

7

∗

15-MAY-97 12:30

– 29 –

Setting the number of rings, before your machine switches to fax reception:

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

START

FUNCTIO

1

2

3

4

5

6

7

8
0

∗

OK

Enter function number 32.

9
#

Press the OK key .

Use the CURSOR LEFT or CURSOR RIGHT key to select the
number of rings on your fax machine before it switches to fax
reception.

Press the FUNCTION key .

OK

Press the OK key .

If the person sending you a fax has an older type of fax machine which does not transmit the
usual recognition signals, your fax machine will ring when there is an incoming fax message. Start
fax reception by pressing the START key.

Automatic reception, additional devices possible

FUNCTION NR.: __

32 RING COUNT

TEL/FAX: 04

TEL/FAX: 02

3 FAXSWITCH

FUNCTION

1

2

3
4
7

∗

If you have other devices connected to the fax machine, such as

5

6

telephones, an answering machine or modem, and you wish to

8

9

use them, switch to EXT . mode with function 31. The corresponding

0

#

pointer on the display will light up.

15-MAY-97 12:30

When a call comes in, your fax machine and any additional
telephone will ring. You can select the number of rings. If you lift
the handset of the fax machine or of an additional telephone before
the system has finished ringing the selected number of rings, you
will be able to take the call as usual.

COPY

If you lift the handset on your fax machine and hear a fax signal (a
whistling tone or silence), press the ST ART key. The fax will then
be received.

If you answer the call on an additional telephone and recognise a
fax signal, you can start the fax reception by pressing ∗ and 5.
This code, the so called DTMF code, can be changed
(function 33, see below).

However this will work only if your additional telephone has tone dialling. On many pulse dialling
telephones you can precede the code with a ∗ or a # to transmit signals in tone dialling mode.
Please see your telephone instructions for further information.

– 30 –

If you have an answering machine connected to the system and

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

you are not taking the call, the caller can leave a message.

If the selected number of rings is elapsed, the fax machine switches
automatically to fax reception. A caller who has not left a message
on an externally connected answering machine will be transferred
to the fax machine.

Settings for the use with additional devices:

FUNCTIO

1

2

4

5

7

8
0

∗

OK

OK

1

2

4

5

7

8
0

∗

Press the FUNCTION key .

3
6

Enter function number 33.

9
#

Press the OK key.

Use the CURSOR LEFT or CURSOR RIGHT key to select the
number of rings on the additional device and on the fax machine
before the fax machine switches to fax reception. Make sure the

selected number of rings on the additional device (e.g.
answering machine) is at least 2 rings less than the one
selected on the fax machine.

Press the OK key.

3

The DTMF code is used to start your fax machine from an

6

additional telephone. Only change the predefined code if it is

9
#

absolutely necessary .

FUNCTION NR.: __

33 EXT. PHONE

RING COUNT: 03

RING COUNT: 02

FAX DTMF: *5

FAX DTMF: *9

OK

Press the OK key.

3 FAXSWITCH

If your fax machine has difficulty recognising old fax machines not using the usual recognition
signals, reduce the number of rings.

– 31 –

3.5 Copying

FINE PHOTO BUSY TEL TEL/FAX

EXT.

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

START

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Y ou can use your fax machine to make thermal paper copies of an original.

Hold the first page of your document face up.

DIAL NUMBER

Insert it into the paper feed slot as far as it will go.

RESOLUTIO

COPY

Pressing the RESOLUTION key before copying, you can choose
between FINE and PHOTO resolution.

Press the ST ART/COPY key .

DIAL NUMBER

COPYING ...

The page will now be fed into the machine. The copy will appear at
the front of the machine.

If you interrupt the copying procedure by pressing STOP, please wait until the document is ejected
completely until you tear off the copy.

At the end of the copying procedure please wait for about three seconds until the copy is printed
out completely. Only then tear of the copy. If you want to copy several pages you can insert them
immediately.

– 32 –

II

FUNCTIONS

– 33 –

FAX

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

START

FINE PHOTO BUSY TEL TEL/FAX

EXT.

4 The fax

This chapter explains all fax functions provided.

4.1 Improved picture quality

Y our fax machine normally operates with standard resolution. If you want to transmit detailed drawings or documents
with very small print, use the FINE setting. If you want to fax a photograph, select the PHOTO setting. The original
will be sent in 16 grey scales.

RESOLUTIO

If you want to increase the resolution, press the RESOLUTION
key as often as needed until the desired pointer lights up.

15-MAY-97 12:30

After transmitting or after 40 seconds the fax machine will
automatically return to standard resolution.

Transmissions of documents will take longer in FINE or PHOTO resolution.

You can make copies in FINE or PHOTO mode only.

4.2 Sending a fax during a telephone call

Y ou can send a fax at any time during a telephone call, if the other party also has a fax machine connected to his
telephone line. During fax transmission the telephone call is interrupted.

Lift the handset.

1

2

3

4

5

6

7

8
0

∗

Enter the number you wish to dial.

9
#

Now make your telephone call. T ell the other party that you wish to
send a fax.

DIAL NUMBER

12345

COPY

Insert the document and ask him to start fax reception on his
fax machine.

Press the ST ART key . The fax will now be sent.

– 34 –

PRESS START

CONNECTING...

After transmission the display will indicate the telephone number

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

and you can continue your conversation.

You can also insert the document first and then make the connection.

4.3 Speaking after fax transmission

Whilst sending a fax, lift the handset. The other party will hear a
ringing signal at the end of the fax transmission and will then know
that you wish to speak to him.

12345

After a fax transmission the other party may wish to speak to you.

LIFT HANDSET

In this case you will hear a ringing signal after the transmission.

Y ou can lift the handset and speak.

TELEPHONE CALL

4.4 Polling

Polling means that your fax machine can retrieve fax messages which have been prepared for collection from
another fax.

1

2

3

4

5

FUNCTION

OK

6

7

∗

Select function 22.

8

9

0

#

Press the OK key. You will be asked for an authorisation code
which will allow you to collect the document that is waiting.

22 POLLED REC.

CODE: _

1
4
7

∗

2

3

5

6

8

9

0

#

OK

1

2

4

5

7

8
0

∗

If the fax machine you are calling has this facility and if the document
has in fact been protected against unauthorised access with a code,

OK

enter the code and confirm by pressing OK. If you do not need a
code, simply press the OK key.

Press the OK key.

3
6

Enter the telephone number.

9
#

CODE: 1234

POLL: DIAL NR.

12345

– 35 –

START

FINE PHOTO BUSY TEL TEL/FAX

EXT.

CONNECTING...

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

COPY

Press the ST ART key .

DIALLING...

Polling codes work in accordance with the international ITU standard. However, there are
manufacturers who use other processes and whose machines are therefore not compatible.

If polling reception doesn’t work with a certain fax number, please try manually. Lift the handset,
dial the required number and press START.

4.5 Faxing to sub-addresses

If you want to send faxes to fax databases or if you want to poll from these, some databases have a sub-address
which you can add to the telephone number. This will save you money in telephone charges. First enter the
telephone number of the database and then press the R key . Then enter the required sub-address. This can be
up to 20 digits long and can contain spaces and

“+”

, which are entered by pressing ∗ or #.

4.6 Page header

The header contains your number and your name and is transmitted at the top edge of every page along with the
date, time and page number. If you switch of f the header , only the date, time and page number are transmitted.
If the time is not set properly , e.g. after a power failure, only the page number is transmitted.

Y ou can also choose whether a header appears inside or outside a document. Inside means that the header will
overwrite the top 5 mm of your document. Most documents are empty at the top edge, so no information will be
lost. However, if you want to send documents which do contain information along the top edge, select the outside
position. The recipient will then receive a fax which is slightly longer than your message to compensate for the
header.

1

2

3
4

5

6

FUNCTION

OK

OK

7

∗

Select function 16.

8

9

0

#

Press the OK key.

Select using CURSOR LEFT and CURSOR RIGHT key . Then press
the OK key .

16 PAGE HEADER

PAGE HEADER: ON

IN/OUT: IN

OK

Select using CURSOR LEFT and CURSOR RIGHT key . Confirm
with OK.

– 36 –

1 SET UP

Example for a page header:

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

4.7 Half-speed transmission

Your fax machine automatically adjusts its transmission speed to the quality of the telephone line. If the line
quality is poor, the automatic adjustment will take more time. In case that the poor line quality is already known it
is useful to set the machine at a slower speed from the very beginning. This will save time and money .

1

2

3

4

5

FUNCTION

6

7

∗

Select function 21.

8

9

0

#

21 SLOW(4800BPS)

OK

OK

Press the OK key.

Make the desired adjustments with the CURSOR LEFT or CUR­SOR RIGHT key , then press the OK key .

2 COMMUNICATION

4800 BPS: NO

– 37 –

5 Additional possibilities

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

This chapter explains additional possibilites and functions of your fax machine which you might
want to use.

5.1 Call restriction - baby-sitter setting

(not available in all countries)

If you wish only authorised people to be able to use your fax machine, enter a usage code. Only those people
who know the usage code can use the machine to telephone or transmit faxes. If the function is switched on and
you enter the code, the fax machine will be unblocked for 5 minutes.

1

2

3
4

5

FUNCTION

6
7

∗

Select function 17.

8

9

0

#

17 USAGE CODE

OK

OK

1

2

4

5

7

8
0

∗

OK

1

2

4

5

7

8
0

∗

OK

Press the OK key .

Press the CURSOR LEFT or CURSOR RIGHT key.

Press the OK key .

3
6

Enter the code. This must be a four digit number .

9
#

Press the OK key .

3
6

Enter the code again to verify .

9
#

Press the OK key.

USAGE CODE: OFF

USAGE CODE: ON

CODE: ____

CODE: 1234

REPEAT: ____

REPEAT: 1234

LOCKED: INT

Y ou can select from the following 3 settings using the
CURSOR LEFT or CURSOR RIGHT key:

– 38 –

International calls blocked: INT setting

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

This setting will block the fax machine for calls outside the country .
National calls may still be made.

OK

Close with the OK key.

National calls blocked: NA T setting

This setting will only permit local calls to be made.

OK

All calls blocked: TOT AL setting,

Close with the OK key.

“baby-sitter setting”

If TOT AL is selected, no calls can be dialled from your fax machine
except for one number which you can programme in.

LOCKED: INT

1 SET UP

LOCKED: NAT

1 SET UP

(not available in UK)

LOCKED: TOTAL

OK

Confirm your selection by pressing OK. Y ou will then be asked to
enter a telephone number of your choice (the so-called baby-

ENTER NUMBER

sitter number).

1

2

3

4

5

6

7

8

9

0

#

∗

Enter the telephone number of your choice and confirm with the

OK

OK key . The following message will then be displayed:

STORED

Programming is now completed and you are in baby-sitter mode.

1

2

3

4

5

6

7

8

9

0

#

∗

The fax machine is blocked for all telephone numbers until you

OK

enter the usage code and press the OK key .

ENTER CODE:____

If the handset is nevertheless lifted and any dial key pressed, the

1

2

4

5

7

8
0

∗

fax machine will automatically call the number you have entered

3

(baby-sitter setting).

6
9
#

T o switch off the call restriction number, choose again function 17 and select: USAGE CODE: OFF

– 39 –

5.2 Volume of the ring signal

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

You can adjust the volume of the ring signal, if the machine is in standby mode or if ringing.

Press the CURSOR LEFT or CURSOR RIGHT key. The display

RINGER: ßß

shows the current setting for about 3 seconds.

Change the volume by pressing the CURSOR LEFT or CURSOR

RINGER: ßßßß

RIGHT keys until the desired volume is achieved.

5.3 Remote diagnostics

(not available in all countries)

The remote diagnostics function is normally switched off. When it is switched on, our service department can
access some of your fax machine’s technical data over the telephone line, and can make changes to these if
necessary . This is useful in the event of a breakdown and can bring rapid assistance. Y ou will first have to switch
the remote diagnostics on. After 24 hours remote diagnostics is automatically blocked again.

1

2

3
4

5

FUNCTION

OK

6
7

∗

Select function 41.

8

9

0

#

Press the OK key .

41 REMOTE OPER.

REMOTE OPER.:OFF

OK

Select using the CURSOR LEFT or CURSOR RIGHT key, then

4 OTHERS

press the OK key .

The remote diagnostics is a very good tool to make changes in the programming of your fax
machine. It is however not suitable for making any repairs concerning electrical or mechanical
defects.

5.4 Mercury

The two services of Mercury Communications Limited (MCL), the residential 132 and the Pin code service, can be
accessed via most existing British T elecom (BT) lines. In case of any doubt ask MCL Customer Assistance (0500
500 194) which one is available at your location.

Before you can use the Mercury button, function 27 must be set according to the service you have access to.

– 40 –

5.4.1 Mercury Residential 132

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

In the factory-setting of your fax the Mercury residential 132 service is activated. If you have changed to
Mercury Pin code service please see below how to activate Mercury residential 132 service.

FUNCTION NR.: __

27 MERCURY

MERCURY: 131

MERCURY: 132

2 COMMUNICATION

FUNCTIO

1

2

4

5

7

8
0

∗

OK

OK

Press the Function key.

3
6

Enter function number 27.

9
#

Press the OK key.

Press the CURSOR LEFT or CURSOR RIGHT key.

Press the OK key.

5.4.2 Mercury Pin Code service

If you have subscribed to the MCL Pin code service, a Mercury pin code will have been sent to you. This code
needs to be entered in function 27 after you have selected MERCURY: 131. Without this security code you
cannot make use of the MCL Pin code service.

FUNCTIO

1

2

4

5

7

8
0

∗

OK

OK

1

2

4

5

7

8
0

∗

OK

Press the Function key.

3
6

Enter function number 27.

9
#

Press the OK key.

Select with the CURSOR LEFT or CURSOR RIGHT key.

Press the OK key.

3
6

Enter the 10 digit Mercury pin code.

9
#

Press the OK key.

FUNCTION NR.: __

27 MERCURY

MERCURY: 132

MERCURY: 131

PIN:

PIN:**********

2 COMMUNICATION

– 41 –

5.4.3 Changing the Mercury Pin Code

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

N

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

1

2

3
4

5

6

FUNCTION

7

∗

Enter Function 27.

8

9

0

#

27 MERCURY

OK

OK

OK

1

2

4

5

7

8
0

∗

OK

Press the OK key .

Confirm with OK.

Press the CURSOR LEFT or CURSOR RIGHT key.

Confirm with OK.

3
6

Enter the 10 digit Mercury pin code, part I followed by part II.

9
#

Press the OK key .

MERCURY: 131

new pin? no

NEW PIN? YES

PIN:

PIN:**********

2 COMMUNICATION

5.4.4 Deleting the Mercury Pin Code

To prevent illegal usage of your pin code, it is recommended to delete the code when your machine is sent for
repair.

FUNCTIO

1

2

4

5

7

8
0

∗

OK

OK

OK

Press the Function key .

3
6

Enter function number 27.

9
#

Press the OK key .

Press the OK key .

Press the OK key.

FUNCTION NR.: __

27 MERCURY

MERCURY: 131

new pin? no

delete pin? no

– 42 –

Press the CURSOR LEFT or CURSOR RIGHT key.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

DELETE PIN? YES

OK

Confirm with OK.

2 COMMUNICATION

5.4.5 Using Cost Centre Codes

When you apply for access to the MCL service, you have the option to use a cost centre code. This code must
be entered after pressing the Mercury key and before the long distance or international telephone number is
entered. It identifies the department or person making the phone call.

5.4.6 Initiating a conversation via MCL service

To initiate a telephone conversation via the MCL service, just enter the Mercury key before you enter the
telephone number. When you press the Mercury key, an
telephone number.

Press the Mercury key.

REDIAL

1

2

3

4

5

6

7

8
0

∗

Now enter the desired telephone number.

9
#

“M”

is displayed and you can enter the desired

M

M12345

Lift the handset.

By pressing the Mercury/Redial key several times within 3 seconds you can toggle between the
mercury and the redial function.

Operation on an extension of a P ABX

If you operate your fax machine on an extension of a P ABX and you want to make a dialling pause between the
outside line access code and the desired telephone number, do the following:

1

2

3

4

5

7

8
0

∗

Enter the outside line access code.

6
9
#

Press the MERCURY/REDIAL key twice within 3 seconds. This
will insert a dialling pause. T o confirm the pause, you have to wait

REDIAL

at least 3 seconds. Now you can enter the desired telephone number
with the Mercury

“M”

in front as usual.

– 43 –

5.4.7 Switching the Mercury function off

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

FINE PHOTO BUSY TEL TEL/FAX

EXT.

1

2

3
4

5

6

FUNCTION

7

∗

Enter Function 27.

8

9

0

#

27 MERCURY

OK

OK

Press the OK key .

Select using the CURSOR LEFT or CURSOR RIGHT key .

Confirm with OK.

MERCURY: 132

MERCURY: OFF

2 COMMUNICATION

– 44 –

III

APPENDIX

– 45 –

6 Troubleshooting

The following table contains an overview of the most frequent operating errors or problems and their
possible causes and remedies. Before calling our service desk, please consult this table which has
been compiled by our service engineers. In most cases you will be able to solve the problem on
your own.

Errors Possible cause Remedy

The faxes are of poor quality

You or your fax correspondent
receive blank pages.

Faxes are of poor quality. The document contains photographs or

Your fax or your partner’s fax
machine produces black lines
when printing.

The thermal paper is not properly
loaded.

Your fax correspondent sends the
wrong (blank) side of a document.

The p rinte r is faul ty.

sma ll print .

The document lacks contrast.

Your fax machine is faulty.

There is paper in the sheet feeder or
the scanner is dirty. Your fax machine is
faulty.

Load the thermal paper correctly.

Your fax correspondent must feed the
document properly.

Test the fax machine by making a copy.
Call service if necessary.

Change the resolution settings
(see chapter 4.1).

Check the document.

Test the fax machine by making a copy.
Call service if necessary.

Open the operation panel and remove
the paper from the document feed slot.
Test the fax machine by making a copy.
Call the service if necessary.

– 46 –

Errors Possible cause Remedy

E

R

Problems wh en establishing a connection

You can neither make a
telephone call nor send a fax
message.

TRANSM. ERROR

FINE PHOTO BUSY TEL TEL/FAX

RRO

Error report

EXT.

NO CONNECTION

FINE PHOTO BUSY TEL TEL/FAX

or

EXT.

REDIAL FAILED

Wrong dialling mode is set.

You are operating in a PABX­environment (private branch exchange)
but the setting is incorrect.

The telephone connection was of poor
quality.

The recipient has a paper jam or has
run out of paper.

Your fax correspondents line is busy,
does not answer or a different d ev ice
answers.

Change dialling mode with function 14
(see 2.2).

Change in function 14 PABX NO to
PABX YES (see 2.5).

Try again or send the fax at reduced
spee d (fun ctio n 21).

Call your fax correspondent.

Try later or call your fax correspondent
by phone to check.

FINE PHOTO BUSY TEL TEL/FAX

NO LOOP CURRENT

FINE PHOTO BUSY TEL TEL/FAX

NO DIALTONE

FINE PHOTO BUSY TEL TEL/FAX

EXT.

EXT.

EXT.

Your fax machine is not properly
installed or not properly plugged in.

Check the installation of your fax
machine.

You are connected to a PABX system. Check the settings in function 14.

– 47 –

Errors Possible cause Remedy

FINE PHOTO BUSY TEL TEL/FAX

EXT.

Other

Copy is blank. Document was not inserted properly.

Thermal paper was not loaded properly.

Other devices ring only once. Your fax is not set to operate with other

devices.

Your fax machine is ringing
when receiving a fax.

You lift the handset of an
additional telephone and hear
ring signals.

DIAL/INSERT DOC.

cannot be switched off.
The printed documents do not

protrude correctly from the front
of the machine.

Your fax is not set correctly.

The sending device does not send the
usual recognition signals (e.g. old fax
machines or certain computer-modems).

Your additional phone is connected in
parallel.

Date and time have not been entered or
have been deleted.

There is a thermal paper jam at the
paper outlet on the underside of the
machine.

Put in the document face up.

Insert the thermal paper according to
the instructions given in chapter 2.6.

Change with function 31 to operating
mode EXT.

Change with function 31 to TEL/FAX
mode.

Without these recognition signals
automatic reception without ringing is
not possible.

Switch to EXT. - mode with function 31.

Re-enter (function 11).

Press the STOP key for three seconds.
Pull out the crumpled paper carefully
from the front of the machine. In case
you cannot remove the paper-jam: Lift
up the operation panel and the inner
paper cover. Remove the jammed
paper. Insert the paper once again.
Close the machine and press STOP to
press the thermal paper against the
internal transport roll.
(Refer to chapter 2.6).

If you cannot rectify a fault using the instructions provided, please disconnect from the mains.
Wait at least ten seconds and reconnect.

– 48 –

A

B

C

7.1 Important information for safe operation

Battery: Inside the fax machine there is a lithium battery which backs up the power for the data memory (storing

your name, telephone number and selected options). The battery should last at least five years. This battery may
only be replaced by an authorised service engineer. Incorrect handling can cause serious damage to your fax
machine. When disposing of the fax machine care should be taken with the lithium battery.

Lightning protection: To protect your machine from possible damage, we recommend to disconnect the machine
from the mains and from the telephone line during thunder storms.

Connecting your machine to the telephone line: Please note that the machine is only suitable for connection
to telephone networks complying with EN41003.

In the event of damage: In case of any damage caused to housing in particular to power cables please remove
the mains plug and call your service repair centre. The housing of your fax machine may only be opened by
authorised service personnel.

In this chapter you will find important information for safe operation, an overview of the technical
specification and the index.

7 Interesting facts

Suppression: We hereby certify that the fax machine complies with EN 55022 VDE 0878 Part 1 Class B

interference suppression.

If the display breaks, a mildly corrosive liquid may leak out. Avoid contact with skin and eyes.

The fax machine has been built exclusively for operation in the country of purchase.

In the event of a power failure, you can no longer operate the fax facility. If switched on again
you have to re-enter the current time.

When copying or sending fax messages or during a long telephone conversation on an
external telephone, the receiver on the fax machine may become slightly warm. This is nor­mal as the machine will not be in standby and will be consuming more energy.

For optimum picture quality , we recommend
thermal paper.

High Sensitive Universal

or

Super High Sensitive

– 49 –

7.2 Technical specification

Compatibility ITU Group 3
Type of connection external line / extension
Size of document width: 148 - 217 mm

length: 105 - 600 mm

thickness: 0.05 - 0.15 mm
Largest scanning width 216 ± 1 mm
Resolution horizontal: 8 points/mm (200 dpi)

vertical: standard 3.85 line/mm

fine 7.7 line/mm
Photo mode 16 grey tones
Copying fine and photo resolution
Transmission duration 20 sec (9600 bps, standard resolution for an ITU No. 1 test sheet, protocol

time excluded)
Data compression MH, MR
Modulation V29, V27ter, V21
Transmission speeds 9600/7200/4800/2400bps
Sound power level stand by mode: 20 dBA
copy mode: 40 ± 2 dBA according to ISO 7779
Printing method thermal paper printer
Thermal paper 210/216 mm x 30 m roll
Document feed 1 sheet
White balance automatic
Fax switch TEL/FAX/EXT .
Contrast control automatic
Dimensions 275 x 210 x 108 mm
Weight 2 kg
Power consumption stand by: 2W

transmission (of standard letter): 18W
Power supply 230V/50Hz

7.3 Customer information

For any further questions please contact our Customer Information Centre. Y ou will find the address and telephone
number in the guarantee booklet packed with the machine.

– 50 –

7.4 Glossary

additional device, additional telephone

document
DTMF

fax paper
fax switch, automatic and manual receive

home telephone system (HTS)

Y ou can operate your fax machine together with additional
devices such as telephones, an answering machine etc. on
one single telephone line. In order to avoid interference you
have to enter some settings.

The written note you want to send by fax to another party .
Short for:

With this signal you can start fax reception from an additional
telephone which has tone dialling.

Special paper , which turns black by heating it.
The fax switch analyses incoming calls and detects whether

it is a normal call or a fax call. If you have chosen automatic
receive a fax will be received automatically and silently. If
you have chosen manual receive, the fax switch is not
operating and faxes can only be received by pressing
ST ART.

Many private households have installed a home telephone
system. Such a system offers the possibility of internal
communication but operates on only one single telephone
line.

Dual Tone Multiple Frequency

.

polling

private branch exchange (PABX),
outside line access code

pulse dialling

sender identification

thermal paper
tone dialling

Y ou can collect documents which have been prepared for
collection at a remote fax machine.

Private branch exchange systems are common in all bigger
enterprises. They provide a kind of internal telephone net. In
order to connect to the public net you have to dial an
outside line access code.

The old dialling mode is pulse dialling. T o every number key
a specific number of pulses is assigned.

On nearly any fax machine the name and the number of the
user can be entered. This so called sender identification will
be printed on the fax receipt and will also appear on the
display of the fax partners’ machine.

See fax paper.
T one dialling is the modern dialling mode. To every number

key a different tone is assigned.

– 51 –

7.5 Index

A

additional devices

automatic reception ......................................... 30

connection ....................................................... 14

no additional devices........................................ 29

additional telephones

manual reception ............................................. 29

adjust

language of display and reports ....................... 20

volume of the ring signal .................................. 40

authorisation code

for polling ......................................................... 35

for the use of your fax machine ....................... 38

automatic reception

no additional devices........................................ 29

B

baby-sitter setting .............................................. 38

C

call restriction

all calls - babysitter setting ............................... 38

international calls ............................................. 38

national calls .................................................... 38

calling .................................................................. 24

wrong dial mode............................................... 24

changing

language of display and reports ....................... 20

the dial mode ................................................... 13

changing the mode ............................................. 28

code

call restriction .................................................. 38

polling .............................................................. 35

collect fax messages .......................................... 35

connection

of additional devices ........................................ 14

of the handset .................................................. 10

to a home telephone system............................. 15

to a private branch exchange ........................... 15

to the power supply .......................................... 12

to the telephone line ......................................... 10

copying ................................................................ 32

select resolution ............................................... 32

correction of wrong entries ............................... 23

current settings .................................................. 19

customer information ......................................... 50

D

data, technical..................................................... 50

date and time

entering ........................................................... 21

Delete

Mercury pin code ............................................ 42

diagnostics

remotely........................................................... 40

dial mode ............................................................. 13

changing.......................................................... 13

dialling pause

REDIAL key....................................................... 8

different reception modes .................................. 28

display ................................................................... 8

broken ............................................................. 49

language .......................................................... 20

documents

feeding in......................................................... 26

making a copy ................................................. 32

suitable for transmission .................................. 25

E

entering

date and time ................................................... 21

your name ....................................................... 22

your telephone number .................................... 21

entries

correction ........................................................ 23

error report

example ........................................................... 27

example

error report ...................................................... 27

page header .................................................... 36

transmission report .......................................... 27

F

fax

header ............................................................. 36

fax messages

sending ............................................................ 25

to sub-addresses ............................................. 36

fax reception

different reception modes ................................ 28

fax sending

during telephone call ........................................ 34

fax transmission

speaking after .................................................. 35

– 52 –

feeding

documents ....................................................... 26

function list ......................................................... 19

printing............................................................. 19

short descrition ................................................ 20

G

glossary ............................................................... 51

H

Mercury ............................................................... 40

deleting the pincode......................................... 42

Mercury 2300 service.......................................... 41

Mercury key........................................................... 8

Mercury Residential 132 ..................................... 41

N

name

entering your identification............................... 22

half-speed transmission ..................................... 37

header.................................................................. 36

example ........................................................... 36

help

remote diagnostics........................................... 40

help for feeding in the thermal paper ................ 17

help line ............................................................... 50

home telephone system

connection to ................................................... 15

I

important information

for safe operation ............................................ 49

improve

picture quality .................................................. 34

information

for the customer............................................... 50

inner paper cover ................................................. 7

L

language

of display and reports ...................................... 20

LINE ..................................................................... 10

list of functions ................................................... 19

loading thermal paper ........................................ 16

help for ............................................................ 17

O

operation

information for safe ... ..................................... 49

operation panel ..................................................... 7

P

PABX

connection to ................................................... 15

settings ............................................................ 15

page header ........................................................ 36

paper adjustment part.......................................... 7

paper compartment .............................................. 7

paper tear strip ..................................................... 7

pointer ................................................................... 8

polling .................................................................. 35

authorisation code ........................................... 35

printing

list of functions................................................. 19

private branch exchange

connection to ................................................... 15

settings ............................................................ 15

problem solving .................................................. 46

programming

language of display and reports ....................... 20

pulse dialling ....................................................... 13

M

mains cable

connection ....................................................... 12

mains failure ........................................................ 49

making a call ....................................................... 24

wrong dial mode............................................... 24

making a copy ..................................................... 32

manual reception ................................................ 28

– 53 –

R

reception

automatically

additional devices ...........................................30

no additional devices ......................................29

manually

additional telephone ........................................29

no additional devices ......................................28

of fax messages............................................... 28

reception modes ................................................. 28

redialling .............................................................. 24

reduce transmission speed................................ 37

remote diagnostics ............................................. 40

removing thermal paper ..................................... 18

reports

examples.......................................................... 27

language .......................................................... 20

resolution

for copying ...................................................... 32

selecting .......................................................... 34

retrieve fax messages ........................................ 35

ring signal

volume adjustment............................................ 40

time and date

entering ........................................................... 21

tone dialling ......................................................... 13

transmission report

example ........................................................... 27

troubleshooting .................................................. 46

U

usage code .......................................................... 38

V

volume adjustment

of the ring signal .............................................. 40

S

safe operation

information....................................................... 49

select

resolution for copying ...................................... 32

resolution for scanning documents................... 34

sender identification ........................................... 36

sending a fax....................................................... 25

during telephone call ........................................ 34

settings

for a private branch exchange ......................... 15

for additional devices ....................................... 30

short description

of functions ...................................................... 20

solving problems ................................................ 46

speaking

after fax transmission ....................................... 35

specifications ...................................................... 50

speed

reduction of transmission ................................ 37

sub-addresses

fax messages to ............................................... 36

W

without additional devices

automatic reception ......................................... 29

wrong entries

correction ........................................................ 23

T

technical data...................................................... 50

technical terms

explanation....................................................... 51

telephone call

sending a fax during calling ............................. 34

telephone number

entering ........................................................... 21

thermal paper

loading ............................................................. 16

removing .......................................................... 18

– 54 –

– 55 –

The CE mark confirms that the machine corresponds to the relevant guidelines of the European Union.
This operation manual has been printed on chlorine-free, recycled paper, in line with the highest standards of

environmental friendliness.
T echnical changes and errors excepted. © 1997

– 56 –