Pfaff 300E User Manual

USER’S GUIDE

300 e

This houshold sewing machine is designed to comply with IEC/EN 60335-2-28 and UL1594

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic safety precautions should always be followed, including the
following:

Read all instructions before using this household Sewing machine.

DANGER – To reduce the risk of electric shock:

• A sewing machine should never be left unattended when plugged in. Always unplug this sewing
machine from the electric outlet immediately after using and before cleaning.

• Always unplug before relamping. Replace bulb with same type rated 5 Watt.

WARNING – To reduce the risk of burns, fi re,

electric shock, or injury to person:

• Do not allow to be used as a toy. Close attention is necessary when this sewing machine is used by or
near children or infi rm persons.

• Use this sewing machine only for its intended use as described in this manual. Use only attachments
recommended by the manufacturer as contained in this manual.

• Never operate this sewing machine if it has a damaged cord or plug, if it is not working properly, if it has
been dropped or damaged, or dropped into water. Return the sewing machine to the nearest authorized
dealer or service center for examination, repair, electrical or mechanical adjustment.

• Never operate the sewing machine with any air openings blocked. Keep ventilation openings of the
Sewing machine and foot controller free from the accumulation of lint, dust, and loose cloth.

• Keep fi ngers away from all moving parts. Special care is required around the Sewing machine needle.

• Always use the proper needle plate. The wrong plate can cause the needle to break.

• Do not use bent needles.

• Do not pull or push fabric while stitching. It may defl ect the needle causing it to break.

• Switch the Sewing machine off (“0”) when making any adjustment in the needle area, such as threading
needle, changing needle, threading bobbin, or changing presser foot, etc.

• Always unplug Sewing machine from the electrical outlet when removing covers, lubricating, or when
making any other user servicing adjustments mentioned in the instruction manual.

• Never drop or insert any object into any opening.

• Do not use outdoors.

• Do not operate where aerosol (spray) products are being used or where oxygen is being administrated.

• To disconnect, turn all controls to the off (“0”) position, then remove plug from outlet.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Hold plug when rewinding into cord reel. Do not allow plug to whip when rewinding.

• This sewing machine is provided with double insulation. Use only identical replacement parts.
See instructions for Servicing of Double-Insulated Appliances.

SAVE THESE INSTRUCTIONS
SERVICING OF DOUBLE INSULATED
PRODUCTS

In a double-insulated product, two systems of insulation are provided instead of grounding. No ground means is
provided on a double-insulated product, nor should a means for grounding be added to the product. Servicing
of a double-insulated product requires extreme care and knowledge of the system, and should be done only
by qualifi ed service personnel. Replacement parts for a double-insulated product must be identical to those
parts in the product. A double-insulated product is marked with the words ‘DOUBLE INSULATION’ or ‘DOUBLE
INSULATED’.

CONGRATULATIONS ON CHOOSING
YOUR NEW MACHINE

Your new machine is an advanced computerized
household embroidery machine. To fully enjoy all the
features, we suggest that you study this user’s guide
before using the machine.

To make sure that you are always provided with the latest
sewing capabilities, we reserve the right to change the
machine equipment and the assortment of accessories
without prior notice, or make modifi cations to the
performance or design.

Such modifi cations, however, will always be to the benefi t
of the user and the product.

Table of contents

INTRODUCTION 2

Overview 4
Accessories 5
Power Switch and
Power Connections 6
Connecting the machine 7
Turning the Machine On 7
Turning the Machine Off 7

Presser foot Lift 20
Control Panel 21
Design perimeter button 22
Mirror horizontally 22
Mirror vertically 22
Rotate 90° 22
Center design button 22
Select design button 22
Machine Mode Indicators 23
Directional buttons 24

Help Messages 33
Hooping 35
Attach the Hoop 37
Remove the Hoop 37
Move To Stitch 38
Stitching a Design 39
Changing the light bulb 41
Cleaning 42
Lubrication 43
Troubleshooting Guide 44

GET READY TO EMBROIDER 9

Operating the Machine 10
Winding the Bobbin 11
Place Bobbin in Machine 13
Top Threading 14
Needle Threader 15
Top Tension 16
Vertical Spool Pin 17
Needle change 18
Replace the Needle 19
Start/Stop Button 20

CONNECTIVITY TO YOUR
COMPUTER 25

How to transfer designs to the

machine 26
Send 27
Using the machine without being
connecting to the computer 28
Navigator module 29
Navigator software 29
Transfer a design from the

computer via the USB 29
Navigator tools 31

User’s Guide

1. Bobbin winder

2. Handwheel

3. Main power switch
and connectors

4. USB connection

5. Control Panel

6. Embroidery hoop
holder

7. Needle plate

8. Bobbin cover

9. Presser foot

10. Needle threader

1 1. Start/Stop button

12. Presser foot lever

13. Bobbin winding
guide

14. Upper thread

tension

15. Spool cap

16. Spool felt

Overview

Familiarize yourself with the names of
the parts of your machine. This will help
you in learning its operation.

4

INTRODUCTION

Accessories

These are standard
accessories included with your
embroidery machine.

1.

2. 3.

4.

Your machine
comes with clear
sewing machine
oil that should be
used to keep your
machine lubricated.

1. Needles

2. Seam Ripper

5.

3. Thread Snips

4. Screwdriver tool

5. Hoop

6. Vertical spool pin

7. Large spool cap

6.

8. Small spool cap

9. Oiler

10. Bobbins

11. Brush (not in picture)

12. USB cable (not in
picture)

9.8.7.

10.

13. Accessory storage
envelope (not in
picture)

5

User’s Guide

Power Switch and Power Connections

Main switch

When the main switch (A) is turned on, the sewing light bulb. The sewing machine is
now ready to use.

Turn switch to OFF
position before
unplugging cord
from power source.

A - On/Off switch
1 - on 2 - off
B - USB Connection

For USA and Canada

This appliance has a polarized plug (one blade is wider than the other).
To reduce the risk of electric shock, this plug is intended to fi t in a
polarized outlet only one way. If it does not fi t fully in the outlet, reverse
the plug. If it still does not fi t, contact a qualifi ed electrician to install the
proper outlet. Do not modify the plug in any way.

6

Connecting the machine

Turning the Machine On

Make sure that the machine is turned off (the main power
switch is set to “O”) and then insert the power supply cord
into the power supply jack on the right side of the machine.

1. Insert the plug of the power supply cord into a household
electrical outlet.

2. Set the main power switch on the right side of the machine to
on (set it to “I”).

Turning the Machine Off

INTRODUCTION

Make sure that the machine is not sewing.

1. Press the bottom of the main power switch on the right side
of the machine to “O”. The sewing light goes off when the
machine is turned off.

2. Unplug the power supply cord from the electrical outlet by
grasping the plug.

3. Unplug the power supply cord from the power supply jack.

ON

OFF

7

User’s Guide

8

GET READY TO

EMBROIDER

User’s Guide

Make notes and
highlight items in
the manual that
you want to refer to
again.

Use “fl ags” to
mark pages that
contain important
information.

Operating the Machine

The following pages show how to operate your embroidery
machine. Please read all these pages before embroidering.

You will have many hours of pleasure creating with your machine,
and it is important to take a few minutes to read this chapter to
assure that you will enjoy your machine to the fullest.

10

Winding the Bobbin

1. Plug in the machine and turn it on.

2. Place a spool of thread on the
horizontal spool pin. Then place a
spool cap on the spool of thread that
is slightly larger than the size of the
thread spool.

3. Bring thread from spool to the left
into fi rst guide (a) from the front then
under the second guide from the
back (b). Bring thread forward and
around the bobbin tension guide (b),
pulling thread into the guide and to
the right to the bobbin winder spindle
(c).

4. Pass the thread through the small
hole on the bobbin from inside the
bobbin to out. Match the slot on
the bobbin to the pin on the bobbin
winder spindel and push the bobbin
onto the spindel. Press the bobbin
winder spindle to the right.

GET READY TO EMBROIDER

11

11

User’s Guide

Keep extra bobbins
wound so that you
will have plenty
to fi nish large
embroidery designs
without stopping
to wind. Use
embroidery bobbin
thread for winding
your bobbin.

Winding the Bobbin

5. Press the Start/Stop button to begin winding. After the bobbin
has wound several turns, press the Start/Stop button to stop
winding and trim the thread tail from the top of the bobbin.

6. Use the up and down directional keys
speed the winding.

7. Press the Start/Stop button to start the bobbin winding again.
Press the Start/Stop button to stop the winding process
when the bobbin is full.

NOTE: Winding will not stop automatically when the bobbin is full.

8. Disengage the bobbin spindle from the winder by pushing
the bobbin spindle to the left. Pull the bobbin straight up to
remove.

to slow or

12

Place Bobbin in Machine

A. Open cover to the bobbin

area by moving the small
lever to the right.

B. Insert the bobbin into the

bobbin case, with the thread
in the direction shown by the
indicator under the bobbin
cover.

C. Guide the thread around the

fi nger through the channel
towards the back. Cut the
thread by pulling it towards
you.

D. Replace the bobbin cover by

placing the left side in place
and pressing lightly on the
right, until it snaps into place.

GET READY TO EMBROIDER

Visually check the
level of the bobbin
thread periodically
as you remove
your completed
embroidery.

If your bobbin runs
out and the machine
doesn’t stop, you
can easily navigate
to the point where
you need to begin
using the Navigator
software.

13

User’s Guide

Always raise the
presser foot for
threading. The top
thread pulls freely
through the thread
path and guides
when the presser
foot is raised. The
top thread does not
pull freely when the
presser foot is down
because the thread
tension is engaged.

a)

b)

c) d)

Top Threading

1. Raise presser foot to
thread the machine (a).

2. Assure that the needle is in
the highest position.

3. Bring thread from spool
to the left into fi rst guide
from the front, then into
the second guide from the
back (b) straight forward
and down into the right
hand slot under and
around then up the left
slot. Continue left over
and into take-up lever and
down to the guide above
the needle (d).

4. Lower presser foot.

5. Pass thread behind guides
and thread needle as
shown (d).

14

GET READY TO EMBROIDER

Needle Threader

After placing the thread behind the
fi nal guide just above the needle,
you can thread the needle using
the built-in needle threader.

1. With the presser foot raised and
the needle in the up position,
bring thread through upper
thread path as described on the
preceding page.

2. Lower the presser foot. Lower
and move the threader lever
forward until it stops. A small
hook comes through the eye of
the needle.

3. Pull the thread across the
threader from left to right.

4. Gently move the threader lever
up and back. The hook will pull
the thread through the eye.

5. Grasp the loop of thread behind
the eye of the and pull out a
length of thread.

If the needle
threader does not
thread the needle,
check to assure that
it is aligned with the
eye of the needle
and that the needle
is inserted as high
as it will go in the
slot.

Take care that you
do not press the
Start/Stop button
during threading.

15

User’s Guide

T-1

T-2

T-3

Top Tension

1. The tension adjustment for the top
tension is the numbered dial located
at the top of the machine. The
normal range is marked with a darker
section behind the numbers. When
embroidering the top thread should be
pulled to the underside of the fabric.
(Fig. T-1).

2. In Fig. T-2, there is too much top
thread pulled to the underside. Adjust
by tightening the top thread tension.
Move the dial to a higher number.

3. In Fig. T-3, there is too little top thread
pulled to the underside. Adjust by
loosening the top thread. Move the
dial to a lower number.

If these adjustments fail to produce

a proper tension balance, contact an
authorized service center.

16

GET READY TO EMBROIDER

Vertical Spool Pin

A vertical spool pin is included with your machine to make it easier
to work with specialty types of threads. It is sometimes helpful to
use your vertical spool pin when you wish to use two threads at
the same time, such as when you wind a bobbin.

The vertical spool pin is placed into the small round hole on the
top of the machine. It is not necessary to use a spool cap when
using the vertical spool pin.

For a decorative
effect, you can
thread two colors of
thread through the
same needle. Use
a large needle size,
such as a 90/14,
so that the eye will
accommodate both
threads.

17

User’s Guide

If you suspect that
a needle is bad,
remove it and
replace with a new
needle. To discard
needles safely,
place them in an
old pill bottle with a
child safety cap.

Needle Change

When to Change

Change the needle often and anytime you have a stitching
problem or poor stitch quality in your embroidery. Also, if the
needle feels rough or if the needle appears to be bent or
damaged in any way you should change the needle.

Different types of needles have different expected life-spans.
Generally, after several hours of continuous embroidery the
needle should be changed. The condition of the needle is
particularly important to the quality of stitching in outlines and
other detailed or precision areas.

You can check your needles using these tests.
Checking for a bent needle - Remove the needle from the

machine and place it on a fl at surface with the fl at edge of the
needle shank down. The needle shaft should be perpendicular to
the fl at surface.

Checking for a burred needle - Needle can develop rough
spots called burrs. A burred needle should not be used, as the
burr can damage the fabric or embroidery thread. Remove the
needle from the machine and glide all sides of the needle point
across your fi ngernail. If the point catches or scratches the
surface of your nail, it should be discarded.

18

Replace the Needle

1. Turn off the power to the
machine.

2. Lower the presser foot.

3. Loosen the needle screw
using the screwdriver
tool supplied with the
machine, or with any
suitable screwdriver.
Loosen only enough to
remove the needle.

4. Remove needle.

5. Insert the new needle as
far as it will go. The fl at
side of the needle will be
facing towards the back.
Tighten the needle screw
using the screwdriver
tool.

GET READY TO EMBROIDER

Replacing a needle
with a fresh one can
help your outlines
stitch more cleanly.

19

User’s Guide

Look at your work
space before
pressing the start
button to assure
that the hoop has
suffi cient space to
move freely.

Start/Stop Button

Press this button once to start
the machine.

Press it again to stop the
machine.

Note:
Before pressing the start button,

check to be sure that there are no
objects other than the fabric to be
embroidered under the needle.

Presser foot Lift

The presser foot is raised and
lowered with the presser foot
lift. When embroidering the
presser foot must be down.
This engages the top tension.

20

Control Panel

The following section explains the functions on the control panel
of the machine.

Design perimeter button

Mirror horizontally button

Mirror vertically button

Rotate 90° button

Center design button

GET READY TO EMBROIDER

LED light showing the current
machine mode

Directional
buttons

Select design button

21

21

User’s Guide

Design perimeter button

This button will trace the outlines of the design to be stitched
out. This is helpful to determine proper positioning of the
design.

Mirror horizontally

This button will mirror your design horizontally.

Mirror vertically

This button will mirror your design vertically.

Rotate 90°

This button will rotate your design 90°.

Center design button

This button will move your hoop to center.

Select design button

Press this button to confi rm selections made with other
buttons (this button has a similar function to the Enter button
on a computer).

22

Machine Mode Indicators

The machine has modes for specifi c operations. The following
are descriptions of the active mode when the LED lamp is lit
beside these titles on your machine’s display.

Select - The select LED light show that you have patterns to
embroider. When this mode is lit, you may use the left and right
Directional buttons to move through the individual designs in
memory. Up and down Directional buttons move forward and
backward by ten designs at a time.

Position - This light is displayed after design selection. You
may position the hoop to a starting point other than center. The
Directional buttons move the hoop in the direction indicated by
the arrow.

Sewing - This LED light is lit when the machine is stitching a
design. If you temporarily have stopped your design by touching
the Start/Stop button it will also be lit.

GET READY TO EMBROIDER

23

User’s Guide

Thread - Indicates that the machine is stopped for a thread
break.

Color - Indicates the machine is stopped for a thread color

change.

USB - The LED light is lit when you are reading/writing designs
to/from your computer to the machine.

Error- Indicates a condition that needs attention. See Help

code list on pages 34-35 for explanation and action to be taken.

Directional buttons

The Directional buttons are used in conjunction with function
buttons to navigate through designs and functions, as well as to
move the hoop.

During bobbin winding, the ”up” button will cause the winder to
speed up, the ”down” button will cause the winder to slow down.

24

CONNECTIVITY

TO YOUR

COMPUTER

User’s Guide

When opening the
3D Embroidery Intro
for the fi rst time or
after rebooting, you
will get a message
stating that you
should turn on the
machine. Click on
the OK button and
the 3D Embroidery
Intro and the
Navigator will be
turned on.

Connectivity to your computer

To be able to load the embroideries to your machine you need to
install the software on your PC computer and connect the machine to
your computer with the cable. In the 3D Embroidery Intro software you
will be able to adjust your embroideries before you stitch them out.

How to transfer designs to the machine

1. Ensure the embroidery machine is connected to your computer
and turned on.

2. Click the Start button at the bottom left of your computer screen
and the Start menu appears.

3. Move the arrow pointer to All Programs and another menu will
appear.

4. Move the arrow pointer to 3D Embroidery Intro and a menu of
modules will appear.

5. Click on 3D Embroidery Intro to launch it. 3D Embroidery Intro
and 3D Navigator will start. The Navigator icon will appear in the
system tray.

26

6. Open a design by clicking on the View Designs icon

. In the

Viewer dialog box click on the browse folder icon with three dots.

7. Browse to the folder C:\3DEmbroideryIntro\Samples\3DEmb1\ and
choose the folder you want to open. Click on the design you want
to open.

Send

Click on Send to transfer the embroidery on the screen to
the embroidery machine, ready to be stitched out.

A message box will appear with the following options:
Quick Send and Send to Machine Memory.

QuickSend

QuickSend will send the embroidery directly to the 3D Intro
Navigator, ready for stitching out. If it is partially stitched
out in 3D Intro Navigator, you will be asked if you want to
replace the existing embroidery.

3D Intro Navigator appears, showing the status of the
upload. After the upload, your embroidery is shown on the
3D Intro Navigator screen, so that you can start to stitch it
out again later, if desired.

Send to Machine Memory

Send the embroidery to the machine memory without
loading the embroidery in 3D Intro Navigator. Use this if you
are already stitching out an embroidery or if you wish to
stitch out the embroidery at a later time. 3D Intro Navigator
appears, showing the status of the upload. When you are
ready to stitch out the embroidery, use 3D Intro Navigator
to select the embroidery from the machine memory.

CONNECTIVITY TO

YOUR COMPUTER

Navigator is the part
of the software that
communicates with
the machine.

27

User’s Guide

Using the machine without being connected to the
computer

Once you have saved embroideries into the machine you can
use the machine without being connected to the computer.

1. To embroider a design, use the directional buttons to move
to the design that you want to embroider.

2. Touch the Select Design button to choose your design.

3. Thread your machine as describe on pages 15-17.

4. Touch the Start/Sop button to begin your embroidery.

28

Navigator Software

The Navigator software is
launched whenever your machine
is connected to the computer and
the machine is on. This software
communicates with the machine.

Transfer a design from the
computer via USB

1. To open a design from internal
memory, click on the square
labeled No Design (Fig. N-1).
After you have loaded any
design, the name of the current
design will be shown below the
box.

2. The Retrieving Design
Information (Fig. N-2) box
appears, stating “Currently

working on pulling information
from your machine.” When the

progress bar is complete, a
Select Different Design screen
shows the fi rst nine internal
memory design images (Fig.

N-3).

N-1

N-2

N-3

CONNECTIVITY TO

YOUR COMPUTER

Navigator Module

In the Navigator
module, you can:

a) Select designs

for stitching from
the machine’s
internal memory.

b) Delete designs

from the
machine’s
internal memory.

c) Send designs

from the
machine’s
internal memory
to the design
application.

d) Move to a

specifi c point in

a design.

29

User’s Guide

You may move
the design on the
grid by pressing
the Position In

Hoop
moving the mouse
to place the design
anywhere in the
allowed hoop size.

After several
individual designs
have been deleted,
click on the De­Fragment Memory
to optimize the

storage area.

tool and

4. Click on a design icon to send it to
the main screen of Navigator (Fig.
N-4). You may begin stitching.

5. The colors of the design are shown
on the top right side of the screen
(Fig. N-5).

6. The colors associated with the design

N-4

segments are shown in the Thread
Info box near the bottom of the
screen. The colors may be changed
in the 3D Embroidery Intro software.

N-5

N-6

• Click on Clear Memory to delete designs in Internal Memory.

• Click on a design icon and then Delete Design to delete an
individual design.

• Click On De-Fragment Memory after deleting individual
designs.

30

N-11

Rotate 90°

This button will
rotate your design
90°.

Navigator Tools

returns viewing scale to normal after

Zoom In, Zoom Out or Pan.

increases the viewing scale.
decreases the viewing scale.

allows movement of the image on the
grid. This tool is particularly useful to see
specifi c areas during Zoom In.

allows the design to be placed in any

location allowed by the hoop size.

The Speed override function makes it
possible to set the speed of the embroidery
that you are stitching out.

Accesses the Options menu.

Mirror horizontally.This button will

mirror your design horizontally.

CONNECTIVITY TO

YOUR COMPUTER

To examine an area
of stitches closely,
click fi rst on the
Zoom In icon and
then on the Pan
tool. The Pan tool
lets you move the
image around to see
any portion closely.

Mirror vertically. This button will mirror

your design vertically.

31

User’s Guide

Use Disable
Thread Detection
only to complete
embroidering
while watching the
machine closely for
thread breakage, as
the machine will not
stop. Consult your
authorized service
center for a solution.

N-12

Disable Buzzer - Click
on this box to disable the
buzzer that alerts you to
certain machine conditions
such as thread breaks.

Options

You may click on the Options button
in Navigator to change certain
settings.

Machine Name - Personalize by
typing in a different name to be
displayed for your machine.

Thread Needle Control - Disable
Thread Detection - Click on this

box to disable the thread break
sensor. This could be helpful if
your machine is stopping and
displaying a thread break signal
when no thread break has occurred.
The machine WILL NOT stop at
any thread break when this box is
checked.

Shadow Color - Click on this box
to see a color palette that allows
you to change the viewing color of
the preview image. This is helpful
to individuals who have a problem
distinguishing between shades of
grey.

32

Help Messages

CONNECTIVITY TO

YOUR COMPUTER

Help messages appear in code on the LED panel of the
machine, and in a message line on the Navigator screen on
your computer. Each Help message will be displayed on the
machine until the error beep has stopped or until cleared by
a user action. In the list below, errors requiring user action to
clear are indicated. Error messages will clear in approximately
2 seconds without user action.

E02 Pending operation
E11 Needle is down - Raise needle with handwheel
E13 Thread break - rethread the machine
E14 Presser foot is up - lower presser foot
E15 Presser foot is down - raise presser foot
E16 Bobbin winder engaged - disengage bobbin winder

Help messages
appear in numeric
code on the
machine’s LED
display, and the
explanation is in the
message window
of the Navigator
on your computer
screen.

33

User’s Guide

In the event that
a help message
does not clear,
restart your
machine by
turning it off and
then on.

E40 Main motor stalled
E41 At beginning of design
E42 At end of design
E43 At fi rst Color Change
E44 At last Color Change
E50 Bad pattern selection

Fig. E-1 alerts you that the
current design loaded in
Navigator has not fi nished
embroidering. Make sure you
want to erase it and load a new
design.

Fig. E-2 alerts you that all
designs will be erased from the
internal memory of the machine.
This message is displayed after
the Clear Memory button is
clicked in the Navigator section
of the software.

E22 Design too wide
E23 Design too tall
E25 -X limit reached
E26 +X limit reached
E27 -Y limit reached
E28 +Y limit reached

E-1

E-2

34

Fig. E-3 is displayed when the
Move to Stitch function is used.

E-3

Hooping

For better embroidery results place
a layer of stabilizer under the fabric
and hoop both the stabilizer and
fabric.

The fabric and stabilizer must be
smooth and taut in the hoop. Any
distortion of the fabric will impair the
fi nished quality of the embroidery.

1. Loosen the hoop screw and
remove the inner hoop.

2. Lay the outer hoop in front
of you with the guide pins for
putting it on the embroidery unit
on the right.

3. Place the stabilizer and then the
fabric over the outer hoop, with
the right side up. Ensure that the
fabric is draped over the edge of
the hoop.

CONNECTIVITY TO

YOUR COMPUTER

There are two main
types of embroidery
stabilizer - cutaway
and tearaway.
Choose cutaway
stabilizer for knit
fabrics and other
unstable fabrics
because it provides
better support.

Use tearaway
for stable woven
fabrics.

H-1

35

User’s Guide

After hooping, run
your forefi nger
lightly across the
fabric surface. It
should not produce
ripples - rather,
the surface of the
fabric should be taut
enough to remain
fl at.

4. With the inner hoop, press
the fabric into the outer
hoop. Tighten the hoop
screw slightly and be sure
the fabric and stabilizer are
taut in the hoop by pulling
the overhanging fabric.
Be sure not to cause any
creases in the fabric or
stabilizer.

5. Then tighten the hoop screw
securely.

36

H-6

Attach the Hoop

1. Locate the two round
guide pins on the
outer hoop ring (Fig.
H-6). Locate the
corresponding slots
on the machine hoop
carriage.

2. Align the round guide
pins with the slots and
gently press downward
to attach the hoop (Fig.
H-6).

Remove the Hoop

1. Locate the silver tab
indicated by the large
arrow in Fig. H-7.

2. Press lightly on the tab
while lifting the hoop up
to release.

CONNECTIVITY TO

YOUR COMPUTER

You may remove
the hoop during
embroidery if
needed to change
the bobbin or any
other reason. Use
care that you do not
loosen the fabric in
the hoop when the
hoop is removed.

H-7

37

User’s Guide

Move forward or
backward by one full
color segment by
clicking on a color
segment icon
the beginning or end
of the slider bar.

at

Move To Stitch

You can move to any point in
the design, either forward or
backward, at any time.

1. Using the slider bar beneath
the design display (Fig N-7),
move to the location where
you would like to begin or
resume embroidering.

2. When you have reached the
location where you would
like to embroider, click on
the arrow
Display Stitch and Machine
stitch count boxes (Fig. N-8).

3. You will see a message
warning you that the
hoop will now move to the
proper location to begin
embroidering at your
designated location (Fig. N-

9).

between the

N-7

N-8

38

N-9

Stitching a Design

1. To run the program, the
machine should be turned
on with the USB cable
attached.

2. Click on the 3D Embroidery
Intro icon on your desktop.

3. The opening screen of
the 3D Embroidery Intro
software appears with
the Navigator screen
on top of it (Fig. St-1).
On the software screen,
go to File, Open and
select C:/3DEmbroidery
Intro/Samples/3D Emb1/
Holidays/Heart 1.

Open design Heart 1.

CONNECTIVITY TO

YOUR COMPUTER

The hoop will move
when the software
is launched and
the machine is
recognized.

St-1

4. Click on the Send
from the top tool bar and
choose Send to Machine
Memory. In the Navigator
screen, click on the square
labeled No Design (Fig. St-

2).

icon

St-2

39

User’s Guide

Hoop your fabric
with a piece of
stabilizer so that it
is taut in the hoop.
It should be smooth
and free of wrinkles.

5. In the Select Different
Design screen, click on the
Heart 1 and click OK (Fig.
St-3).

6. You are returned to
the main screen of the
Navigator (Fig. St-4).

7. Check that the machine
is threaded, the hoop is
attached, and the presser
foot is lowered. Press
the Start/Stop key on the
machine.

8. The machine will stop at
the end of the fi rst color.
Raise the presser foot and
change the thread color.
Lower the presser foot and
press the Start/Stop key
to continue embroidering.
Repeat at the following
color changes until design
is complete.

St-3

St-4

40

Changing the light
bulb

Turn off power and

unplug from electrical
outlet.

1. Loosen the screw on
the cover at the left side
of the machine and
remove the cover.

2. Remove the bulb by
pulling it out.

3. Insert a new bulb of
the same type and
specifi cation (12V/5W).

CONNECTIVITY TO

YOUR COMPUTER

Be sure your
machine is
disengaged from
power and use
only same type of
replacement bulb.

41

User’s Guide

Clean the bobbin
area on a regular
basis, and more
frequently when
embroidering on
fabric with nap such
as fl eece or terry.

Cleaning

Turn off power and

unplug from electrical
outlet.

1. Loosen the screws on
the needle plate and
remove.

2. Lift out the bobbin case.

3. Clean the area with a
small soft brush.

4. Replace the bobbin
case so that the hook
tab rests against the
stop.

42

Hook Tab

Stop Spring

Lubrication

CONNECTIVITY TO

YOUR COMPUTER

Turn off power and

unplug from electrical
outlet.

1. Loosen the screw on
the cover at the left side
of the machine and
remove the cover.

2. Place a single drop
of clear sewing
machine oil at each
point indicated on the
drawing.

Recommended frequency

- once each month or every

100 hours of use.

Write down the date
of each oiling on the
inside cover of this
manual.

43

User’s Guide

Troubleshooting Guide

Symptom Problem Cause Remedy

The sewing machine
does not operate.

The needle breaks The needle was

The upper thread
breaks

Bobbin thread does
not wind neatly on the
bobbin.

The lower thread is
tangled or breaks.

The machine is not
turned on.

installed incorrectly.
The needle clamp

screw is loose.

The fabric is pulled
too much.

The upper thread
tension is too tight.

An incorrect bobbin is
used.

The needle is bent or
blunt.

The upper thread
tension is too tight.

Bobbin winder not
fully engaged.

The bobbin thread is
placed wrong.

Turn on the machine.

Install the needle
correctly.

Use the screwdriver
to fi rmly tighten the
screw.

Lightly guide the
fabric.

Loosen the upper
thread tension.

Use only a bobbin
designed specifi cally
for this machine.

Replace the needle.

Loosen the upper
thread tension.

Completely engage
bobbin winder.

Correctly place the
bobbin.

44

Please note that on disposal, this product
must be safely recycled in accordance with
relevant National legislation relating to electrical/
electronic products. If in doubt please contact
your retailer for guidance.

VSM Group AB • SE-561 84 Huskvarna • SWEDEN

www.pfaff.com

412 97 79-26A • English • Inhouse production • © 2005 VSM Group AB •

All statements valid at time of printing • Printed in Sweden on environmental-friendly paper •