Petsafe Freedom Series, Freedom PPA00-10859, Freedom PPA00-10861, Freedom PPA00-10860, Freedom PPA00-10862 Installation Manual

Freedom™ Aluminum Pet Door

Installation Guide for Small, Medium, Large and Extra Large

Please read this entire guide before beginning.

Model Numbers: PPA00-10859, PPA00-10860, PPA00-10861, PPA00-10862

Important Safety Information

WARNING

CAUTION

NOTICE

WARNING

CAUTION

NOTICE

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.

WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in minor or
moderate injury.

NOTICE is used to address safe use practices not related to
personal injury.

• When children are present in the home, it is important to
consider the pet door during child proong activities, the pet

door may be misused by a child resulting in the child accessing
potential hazards that may be on the other side of the pet
door. Purchasers/Homeowners with swimming pools should
ensure that the pet door is monitored at all times and that
the swimming pool has adequate barriers to entry. If a new
hazard is created inside or outside of your home, which may
be accessed through the pet door, Radio Systems
recommends that you properly guard access to the hazard or
remove the pet door. The closing panel or lock, if applicable,

is provided for aesthetic and energy efciency purposes and is

not intended as a security device. Radio Systems
will not be liable for unintended use and the purchaser of this
product accepts full responsibility for oversight of the opening
it creates.

®

Corporation

®

Corporation

• Power Tools. Risk of severe injury; follow all safety instructions

for your power tools. Be sure to always wear your safety
googles.

The user, prior to installation, must become familiar with all
building codes that may affect the installation of the pet door
and determine, along with a licensed contractor, its suitability

in a given installation. This pet door is not a re door. It is

important for the owner and contractor to consider any risks that
may be present inside or outside of the pet door, and any risks
that may be created by subsequent changes to your property
and how they may relate to the existence and use, including
misuse of the pet door.

Keep these instructions with important papers; be sure to

transfer these instructions to the new owner of the property.

2 Customer Care Center 1-800-732-2677

Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes

• Hammer

• Jigsaw

• Drill

• ¼” & ⅜” Drill Bits

• Wire Cutters

• Slotted & Phillips
Screwdrivers

• Tape Measure

• Masking Tape

• Pencil

• Level

• Scissors

• Safety Glasses

Optional

• Pliers

• Caulk

Tools Needed

Closing Panel

Interior Frame
with Flap

Template &
Installation Guide

Exterior Frame

Screw Sleeves

-Small: 4 pcs.

-Medium: 4 pcs.

-Large: 4 pcs.

-X-Large: 6 pcs.

Nylon Screws

-Small: 4 pcs.

-Medium: 4 pcs.

-Large: 4 pcs.

-X-Large: 6 pcs.

Kit Includes

memorable moments and a shared understanding together. Our products and training tools promote a

lifestyle of protection, teaching, and love—essentials that inuence memories for a lifetime. If you have

any questions about our products or training your pet, please visit our website at www.petsafe.net or
contact our Customer Care Center at 1-800-732-2677.

PRODUCT WARRANTY

To get the most protection out of your warranty, please register your product within 30 days at
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty
and should you ever need to call the Customer Care Center, we will be able to help you faster. Most
importantly, PetSafe® will never give or sell your valuable information to anyone. Complete warranty
information is available online at www.petsafe.net.

NOTE: The PetSafe® Freedom Aluminum Pet Door can be installed in most doors and
walls. Additional tools and materials, such as wood framing, may be required.

Want Professional Installation Help?

Invisible Fence® Brand installers (where available) will come to your home and install your new PetSafe®
Pet Door for an additional cost. Contact the Customer Care Center at 1-877-866-DOGS (3647) or visit
our website at www.invisiblefence.com for more information.

Key Denitions

• Outer Frame Size: Overall pet door dimensions

• Cut Out Size: Opening cut in homeowner’s door for proper t and pet door installation

• Replacement Flap Size: Overall ap size when removed from pet door. During extreme changes in

weather, vinyl aps can shrink during cold months and stretch in warmer months

• Flap Opening Size: Usable ap size for pet to enter and exit through pet door

• Interior Frame: Pet door frame on the inside of home

• Exterior Frame: Pet door frame on the outside of home

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Installation Instructions

Step

1

Step

2

Determine Pet Door Location

1A

1B

Preparing Door

2A

2B

1A Measure and mark your pet’s shoulder height on

the door.

1B Determine location for the pet door. Draw a
vertical center line through the shoulder height line
using a level.

If homeowner’s door or other application is
not level, the pet door must be marked level to
swing properly.

2A Remove door from hinges.

2B Place on a raised level surface such as

saw horses.

Helpful Tip:

prevent it from moving.

Note:

door hanging based on your skill level.

IMPORTANT

Clamp or weigh down the door to

The Pet Door can be installed with the

2C

4 Customer Care Center 1-800-732-2677

2C Cut out the correct template size. Match the
marked lines on the door with the shoulder and
center lines on the template. Tape the template
in place and carefully trace template. Make sure
to trace underneath tape and connect the corners.
Now, remove the template and any excess tape
from the door.

IMPORTANT

When applying template there should be a
minimum of 3” between the bottom and sides
of the door and the outer edge of the template
to maintain the structural integrity of the door.

Step

3

Step

Cut Pet Door Opening

3B

3A

3A Drill ⅜” holes in inside corners of drawn template.

These will be the pilot holes for the saw blade.

Helpful Tip:

straight at a 90° angle.

3B Beginning in one of the holes you just drilled, cut
along the drawn template lines. After cutting out
the opening, you may need to recut to square
opening. This is necessary for the pet door frame to

t correctly.

Helpful Tip:

material (for example a wood blade for wood door
and metal blade for a metal door). When cutting use
both hands to hold the saw slow, steady and straight
at a 90° angle. This will prevent the blade from
cutting unevenly between interior and exterior areas
of door.

Make sure there is nothing underneath the
door where you will be drilling the holes or
cutting out opening.

Mark & Drill Holes For Frame

Use both hands to hold drill steady and

Use a proper saw blade according to door

IMPORTANT

Before putting away the jigsaw, place the interior frame (frame with the ap)

4

inside the cut out and check the t. Then, place the exterior frame into the underside of
the door to check the t. If frames do not t inside the opening, you may need to recut to

square opening before proceeding with installation.

4A

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4A Hold the interior frame (the frame with the ap)
in position. Mark the screw holes.

4B

Remove the interior frame and drill ¼”

holes.

4B

Helpful Tip:

straight at a 90° angle.

Note:

Door has 6 screw placement holes.

Use both hands to hold drill steady and

Please note X-Large Freedom

™

Aluminum Pet

Step

Optional

Optional

Install Pet Door

Helpful Tip:

Tape the ap up to keep it out of the way during the installation.

5

5A

5B

5C

5A

Optional:

or less, break away core frames of the interior and
exterior frames. Use pliers to slowly and steadily
bend down small sections across frame at grooved
line. Go across the frame again in the same direction
working the excess frame into a 90º angle. Next go
back across frame in the opposite direction to slowly
break off the excess.

5B Place interior frame (frame with the ap) in
cutout. Next place exterior frame into cutout from
underside of the door. Hold frame pieces together
with one hand.

5C Drop nylon screws through holes in frame and
match screw sleeve to bottom side of each screw. Pull
up screw to position screw sleeve ush into exte­rior frame. While continuing to hold frames, tighten
screws until frames come together.

Optional:

(frame without the ap) and inside threshold
where core frames meet for weather resistance.

Depending if your door is 1” thick

Caulk around the exterior frame

5D

5E

6 Customer Care Center 1-800-732-2677

5D Use a screwdriver to evenly tighten screws
throughout frame. It may be necessary to adjust

screws to make sure pet door t is correct.

5E Cut off excess screw length with wire cutters. Hold

wire cutters ush with frame for a clean, level cut.

Helpful Tip:

wire cutters can be removed with a metal le.

Use a manual screwdriver to tighten the
screws. Do not overtighten. Overtightening
can strip the thread off the screws or bow pet

door frame.

Any rough edges of nylon screws left by

IMPORTANT

Step

1

3

2

Train Your Pet

6A

6A Rehang your door and begin training your pet.

Tape the ap open to help your pet become familiar

with the opening.

6

Helpful Tip:

go through the pet door and become comfortable
using it.

Replacement Flaps

Replace & Adjust

During extreme changes in weather, vinyl aps can shrink during cold months and stretch in warmer
months. Easily replace or adjust to ensure a snug t during seasonal changes.

Try treats to encourage your pet to

To Replace remove screws
from the interior frame of
pet door.

To Adjust slightly loosen
screws from interior frame
of pet door.

Remove bar and ap.

Slightly move metal bar

away from ap.

Replace new vinyl ap and

position horizontally and

vertically to t into door

frame. Replace existing bar
and tighten screws in place.

Adjust ap horizontally
and/or vertically to t

into door frame. Push bar

towards ap and tighten

screws in place.

Replacement Parts

Replacement aps can be

purchased by visiting
www.petsafe.net or by
contacting our Customer Care
Center at 1-800-732-2677.

www.petsafe.net 7

Freedom™ Aluminum Door Size Replacement Flap Part Number

Small PAC11-11037

Medium PAC11-11038

Large PAC11-11039

Extra Large PAC11-11040

TERMS OF USE AND LIMITATIONS OF LIABILITY

1. Terms of Use- This product is offered to you conditioned upon your acceptance without

modications of the terms, conditions and notices contained herein. Use of this product

implies acceptance of all such terms, conditions and notices.

2. Proper Use- Includes reviewing the safety information in the Installation Guide.

3. Limitations of Liability- In no event shall Radio Systems® Corporation be liable for any

direct, indirect, punitive, incidental, special or consequential damages whatsoever arising
out of or connected with the use or misuse of this product. Buyer assumes all risks and
liabilities from the use of this product.

4. Modications of Terms and Conditions- Radio Systems® Corporation reserves the right
to change the terms, conditions and notices under which this product is offered.

Radio Systems® Corporation

10427 Electric Avenue

Knoxville, TN 37932

1-800-732-2677
www.petsafe.net

400-1185

©2010 Radio Systems® Corporation