Parallels Plesk Billing - 6.0 Installation Manual

Parallels® Plesk Billing

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ISBN: N/A
Parallels
660 SW 39th Street
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USA
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© Copyright 2009,
Parallels, Inc.
All rights reserved

Distribution of this work or derivative of this work in any form is prohibited unless prior

written permission is obtained from the copyright holder.

Product and service names mentioned herein are the trademarks of their respective owners.

Contents

Preface 4

About This Product ........................................................................................................................ 5

Typographical Conventions ........................................................................................................... 6

Feedback ....................................................................................................................................... 7

Introduction 8

System Requirements 9

Parallels Plesk Billing Bundled Distribution ................................................................................... 9

Parallels Plesk Billing Standalone Distribution .............................................................................. 9

Installing Parallels Plesk Billing Bundle 11

Accessing Parallels Plesk Billing Bundle ..................................................................................... 13

Updating Parallels Plesk Billing Bundle 14

Installing Standalone Parallels Plesk Billing 15

Using an FTP Client to Install Parallels Plesk Billing ................................................................... 17

Updating Standalone Parallels Plesk Billing 18

Backing Up Database .................................................................................................................. 19

Running Update ........................................................................................................................... 20

Appendix A. Migrating Parallels Plesk Billing from Standalone to Bundled Version 21

In this chapter:

About This Product ............................................................................................ 5

Typographical Conventions ............................................................................... 6

Feedback .......................................................................................................... 7

C H A P T E R 1

Preface

About This Product

Parallels Plesk Billing is an ordering, billing, and provisioning automation solution aimed at
small-to-mid-level hosting providers. Parallels Plesk Billing comes in two different
distributions: Standalone and Bundle (with Parallels Plesk Panel).

The software package comes bundled with an intuitive order process, complete with

“shopping cart,” allowing your customers to build an order of any size or complexity with a

single checkout (as opposed to the customer having to run through your order form multiple
times if they want multiple items).

Upon checkout, Parallels Plesk Billing supports your customers paying in a variety of ways
including:

 credit card (through strong integrations between Parallels Plesk Billing and many

merchant gateways)

 third-party gateway (such as PayPal, WorldPay, etc.)
 other manual options such as check, bank draft, and simply issuing an invoice.

Each of these payment options can be enabled/disabled and configured according to your
company‟s specific business practices.

Parallels Plesk Billing can provision the following:
 Any domain name package can be automatically registered through any of the resellers

with whichParallels Plesk Billing integrates (such as eNom, OpenSRS, etc.).

 Any hosting package can be automatically provisioned through any of the panels with

which Parallels Plesk Billing integrates (such as Plesk, cPanel etc.).

 Any SSL Certificate can be automatically provisioned through the SSLFactory.com API

(provided you have a a Parallels SSLFactory reseller account).

 Any virtual private server package can be automatically provisioned through Parallels

Virtuozzo Containers.

 Customers will receive notification upon completed provisioning, as well as any

passwords, etc. that are related to the customer accessing/using their purchased service.

Each of these provisioning options can be configured in Parallels Plesk Billing administrator
panel according to your company‟s specific business practices.

The total time it takes for the customer to be fraud checked, charged, and their services
turned on can be as little as a few minutes. The entire idea here is to save as much time as
possible so that your company‟s team can focus on more important things than manually
setting up client accounts.

The automation does not stop once a customer has paid and had their order setup.Parallels
Plesk Billing is fully customizable and can be configured to automatically generate invoices
and collect payment from customers when needed, send out late notices when customers do
not pay on time, and even suspend a customer‟s hosting package after they have neglected
to pay long enough.

Parallels Plesk Billing can even renew domains at your registrar as soon as your clients pay

Formatting convention

Type of Information

Example

Special Bold

Items you must select,
such as menu options,
command buttons, or
items in a list.

Go to the System tab.
Titles of chapters,
sections, and
subsections.

Read the Basic
Administration chapter.

Italics

Used to emphasize the
importance of a point, to
introduce a term or to
designate a command
line placeholder, which is
to be replaced with a real
name or value.

The system supports the
so called wildcard
character search.

Monospace

The names of
commands, files,
directories, and domain
names.

The license file is located
in the

http://docs/common/

licenses directory.

Preformatted

On-screen computer
output in your command­line sessions; source
code in XML, C++, or
other programming
languages.

# ls –al /files

total 14470

Preformatted
Bold

What you type,
contrasted with on-screen
computer output.

# cd /root/rpms/php

CAPITALS

Names of keys on the
keyboard.

SHIFT, CTRL, ALT

the invoice. Clients can “upgrade” or “downgrade” their services from the client interface and
not only have the changes automatically provisioned out to the panel, but also receive a pro­rated credit/debit for the difference in monthly price and begin receiving invoices for the
package they upgraded or downgraded to.

Typographical Conventions

Before you start using this guide, it is important to understand the documentation conventions
used in it.

The following kinds of formatting in the text identify special information.

KEY+KEY

Key combinations for
which the user must
press and hold down one
key and then press
another.

CTRL+P, ALT+F4

Feedback

If you have found a mistake in this guide, or if you have suggestions or ideas on how to
improve this guide, please send your feedback using the online form at

http://www.parallels.com/en/support/usersdoc/. Please include in your report the guide‟s title,

chapter and section titles, and the fragment of text in which you have found an error.