Parallels Mac Management Administrator’s Guide

Parallels Mac Management for Microsoft SCCM 2012
Administrator's Guide
v3.1
Copyright © 1999-2014 Parallels IP Holdings GmbH and its affiliates. All rights reserved.
Contents
Introduction ...............................................................................................................7
About This Guide .............................................................................................................. 7
About Parallels Mac Management for Microsoft SCCM 2012 ............................................ 7
Deploying Parallels Mac Management for Microsoft SCCM 2012 ..........................9
Parallels Mac Management Component Overview............................................................. 9
Checking Installation Requirements................................................................................. 10
Checking User Rights Requirements ............................................................................... 14
User Rights Required for Installing and Configuring Parallels Mac Management.................... 14
User Rights Required for Running Parallels Configuration Manager Proxy Service................. 18
Configuring Certificate Authorities and PKI Integration.....................................................20
Certificate Authority and PKI Integration Overview ................................................................. 20
Deploying PKI Certificates ..................................................................................................... 21
Creating Certificate Templates for Parallels Proxy and Macs ................................................. 28
Creating Special Security Group............................................................................................ 30
Installing Parallels Mac Management for Microsoft SCCM 2012 ...................................... 31
Parallels Mac Management for Microsoft SCCM Setup Wizard ............................................. 31
Parallels Configuration Manager Proxy Configuration Wizard................................................. 32
Parallels NetBoot Server Configuration Wizard ...................................................................... 34
Upgrading Parallels Mac Management for Microsoft SCCM 2012 ......................................... 36
Contents
Configuring Configuration Manager Boundaries .............................................................. 36
Configuring Windows Firewall.......................................................................................... 37
Viewing Proxy Service Certificate Details ......................................................................... 37
Migrating Configuration Manager Proxy........................................................................... 38
Deploying Parallels Mac Client ............................................................................... 41
Deploying Mac Client via Network Discovery ................................................................... 41
Installing Mac Client Using Interactive Installer ................................................................. 44
Installing Mac Client Using Installation Script ................................................................... 46
Configuring Mac OS X Firewall ........................................................................................47
Verifying Mac Client Deployment ..................................................................................... 48
Updating Parallels Configuration Manager Proxy Connection URL................................... 48
Upgrading Parallels Mac Client........................................................................................ 49
Uninstalling Parallels Mac Client ......................................................................................49
Managing Parallels Mac Client ...............................................................................51
Viewing Parallels Mac Client Properties ........................................................................... 51
Initiating Policy Retrieval .................................................................................................. 53
Sending Problem Reports From Mac Client..................................................................... 55
Parallels Mac Management Features .....................................................................57
Using Configuration Manager 2012 Console ...................................................................57
Understanding Collections in Parallels Mac Management ................................................ 57
Hardware and Software Inventory ................................................................................... 58
Configuring Inventory Settings............................................................................................... 58
Viewing Inventory Data .......................................................................................................... 59
Desired Configuration Management ................................................................................ 59
Deploying OS X Configuration Profile..................................................................................... 59
Enforcing FileVault 2 Encryption ............................................................................................ 66
Enforcing Parallels Desktop Preferences ............................................................................... 79
Enforcing Parallels Desktop VM Settings ............................................................................... 81
Using Scripts to Assess Compliance ..................................................................................... 82
Deploying Configuration Baseline .......................................................................................... 86
Receiving DCM Reports ........................................................................................................ 87
Application Management................................................................................................. 88
Choosing Installation Type..................................................................................................... 88
Preparing Mac Application for Configuration Manager........................................................... 89
Creating Configuration Manager Application.......................................................................... 90
Configuring Deployment Type ............................................................................................... 91
Deploying Mac Application .................................................................................................... 93
Installing Application on a Mac .............................................................................................. 95
Using Parallels Application Portal........................................................................................... 96
Software Distribution....................................................................................................... 97
Creating Software Distribution Package ................................................................................ 97
Sending Package to Distribution Point................................................................................. 100
Deploying Software ............................................................................................................. 100
Viewing Status of a Package ............................................................................................... 101
Deploying Mac OS X Images......................................................................................... 101
Deploying Parallels Desktop and Virtual Machines on Macs .......................................... 105
Deploying SCCM Client in Windows Running in a Virtual Machine ................................. 107
Contents
Providing Remote Assistance to Mac Users .................................................................. 109
Problem Reporting and Monitoring................................................................................ 111
Sending Problem Reports Using Configuration Manager Console ....................................... 111
Sending Problem Reports Using Windows Reporting Utility................................................. 112
Sending Problem Reports from Mac Client.......................................................................... 113
Using Problem Monitoring Utility.......................................................................................... 113
Tracking Apple Warranty Status of Macs............................................................................. 116
Technical Reference.............................................................................................. 118
Wizard Pages................................................................................................................ 118
Parallels Configuration Manager Proxy Configuration Wizard............................................... 118
Parallels NetBoot Server Configuration Wizard .................................................................... 124
Software Distribution Wizards.............................................................................................. 128
Property Pages ............................................................................................................. 129
Parallels Discovery Properties.............................................................................................. 129
Dialog Pages................................................................................................................. 134
Desired Configuration Management Dialogs........................................................................ 134
New Subnet Assignment Dialog .......................................................................................... 142
Custom Schedule Dialog ..................................................................................................... 143
Max OS X User Account Dialog........................................................................................... 144
Problem Report for Parallels Mac Management for Microsoft SCCM Dialog........................ 144
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