Parallels H-Sphere - 3.6.2 Administrator’s Guide

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Parallels H-Sphere 3.6.2 System Administrator Guide

Revision 1.0

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Contents

Preface 11

Typographical Conventions ......................................................................................................... 11

Feedback ..................................................................................................................................... 12

About This Guide 13

Pre-configuration Wizard 14

Parallels H-Sphere config.xml ..................................................................................................... 17

Elements and Attributes .................................................................................................... 17

Software Used in Parallels H-Sphere 19

Integrated Third Party Products ................................................................................................... 20

Supplementary Software ............................................................................................................. 22

Used Libraries and Technologies ................................................................................................ 23

Update of Operating Systems 24

Updating FreeBSD Kernel ........................................................................................................... 25

Updating Linux ............................................................................................................................. 25

Linux Up2Date ................................................................................................................... 27

Linux Apt-Get..................................................................................................................... 27

Network Address Translation (NAT) 28

Configuring Newly Installed H-Sphere with NAT Support ........................................................... 29

Enabling NAT Support on a Live System .................................................................................... 30

Configuring NAT Firewall ............................................................................................................. 31

Migrating IPs with NAT ................................................................................................................ 31

Server Time Synchronization 32

NTP Time Servers ....................................................................................................................... 32

Cron Scripts 33

Control Panel Server Crons ......................................................................................................... 33

Web Server Crons ....................................................................................................................... 34

DNS Server Cron ......................................................................................................................... 34

Mail Server Crons ........................................................................................................................ 35

PostgreSQL/MySQL Server ........................................................................................................ 35

Traffic Calculation 36

Checking Traffic via Parallels H-Sphere Control Panel ............................................................... 37

Checking Traffic on Physical Servers .......................................................................................... 37

Preface 4

Processing Traffic by Crons ........................................................................................................ 38

HTTP traffic ....................................................................................................................... 38

User FTP traffic ................................................................................................................. 38

Virtual FTP traffic ............................................................................................................... 38

Mail traffic .......................................................................................................................... 38

Parsing Traffic by TrafficLoader .................................................................................................. 39

IP Migration (Changing IPs) 40

Changing IPs on Systems Without NAT ...................................................................................... 40

IP Migration Pre-requisites ................................................................................................ 41

IP Migration Map File ........................................................................................................ 42

Creating ipmigration.xml Manually .................................................................................... 43

Creating ipmigration.xml by Parallels H-Sphere IP Migrator ............................................. 43

IP Migration Step by Step .................................................................................................. 44

Changing External IPs on Systems with NAT ............................................................................. 49

Changing Internal IPs on Systems With NAT .............................................................................. 50

Configuring Parallels H-Sphere to Work on Two Sets of IPs ...................................................... 51

Restarting Services 52

Restarting Parallels H-Sphere Control Panel .............................................................................. 54

Restarting Parallels H-Sphere Database..................................................................................... 54

Restarting Web Server ................................................................................................................ 55

Restarting PostgreSQL Server .................................................................................................... 55

Restarting Mail Server ................................................................................................................. 57

Restarting MySQL Server ............................................................................................................ 57

Restarting Named ........................................................................................................................ 58

Control Panel Server 59

Understanding Control Panel Server Configuration .................................................................... 60

Installed Software .............................................................................................................. 60

Interaction Between Servers ............................................................................................. 61

Location of CP Files and Directories ................................................................................. 61

The Parallels H-Sphere Configuration File ........................................................................ 62

Control Panel Apache Server Configuration ..................................................................... 62

Control Panel Back-End Servlet Engine ........................................................................... 62

Reseller Configuration ....................................................................................................... 62

Reseller SSL Configuration ............................................................................................... 63

CP SSL Configuration ....................................................................................................... 63

CP Apache Log Files ......................................................................................................... 63

CP Traffic Calculation ........................................................................................................ 64

The Parallels H-Sphere System Database ....................................................................... 64

The System Database Settings ......................................................................................... 64

Logging into the System Database ................................................................................... 64

VACUUM Utility ................................................................................................................. 65

CP Mail Queue .................................................................................................................. 65

Logging in as the cpanel User ..................................................................................................... 66

Logging into Parallels H-Sphere System Database .................................................................... 66

Launching Control Panel Cron Jobs ............................................................................................ 66

CP Cron XML Configuration Files ..................................................................................... 67

Background Job Manager ................................................................................................. 67

Configuring Tomcat ..................................................................................................................... 67

Tomcat Configuration Files ............................................................................................... 68

Tomcat Log File ................................................................................................................. 68

Restarting Tomcat ............................................................................................................. 68

Customizing Tomcat Environment Variables .................................................................... 69

Preface 5

Running Java Command Line Tools ........................................................................................... 70

DNSCreator ....................................................................................................................... 71

IPMigratorFast ................................................................................................................... 72

PhysicalCreator ................................................................................................................. 73

PostApacheConfigs ........................................................................................................... 74

PostFTPConfigs ................................................................................................................ 74

ServerAliasesRenamer ..................................................................................................... 75

ChangeLServerId .............................................................................................................. 76

MIVAEmpresaFix............................................................................................................... 76

KeyPairGenerator .............................................................................................................. 77

PGPEncrypter.................................................................................................................... 77

PGPMessageSigner .......................................................................................................... 77

PGPMessageVerify ........................................................................................................... 78

RepostResellerSSLConfigs ............................................................................................... 78

ServiceZoneRenamer ....................................................................................................... 79

BillingEraser ...................................................................................................................... 79

SetQuota ........................................................................................................................... 80

UrchinReconfig .................................................................................................................. 80

OffLogs .............................................................................................................................. 81

Reset Balance ................................................................................................................... 82

RegenerateIpsFile ............................................................................................................. 83

LicenseExtractor ................................................................................................................ 83

MailRelayCorrector ............................................................................................................ 84

Securing Your CP Server with SSL ............................................................................................. 85

Disabling HTTP Access ..................................................................................................... 87

Switching Between IP and Domain Name ........................................................................ 88

Upgrading Java ............................................................................................................................ 88

Supported Versions ........................................................................................................... 88

Upgrade Procedure ........................................................................................................... 89

Converting Parallels H-Sphere System Database from MS SQL to PgSQL ............................... 91

Step 1. Convert Database from MSSQL Server to MySQL .............................................. 92

Step 2. Convert Database from MySQL Server to PgSQL ............................................... 93

Converting Parallels H-Sphere Database To UNICODE............................................................. 95

Accelerating Control Panel .......................................................................................................... 98

Parallels H-Sphere Java-related Issues ............................................................................ 98

Optimizing Parallels H-Sphere System Database ............................................................. 98

Troubleshooting ............................................................................................................... 104

Changing CP URL ..................................................................................................................... 104

Changing IP Address to Domain Name in CP URL ........................................................ 105

Changing Parallels H-Sphere Port .................................................................................. 106

Changing Entire CP URL ................................................................................................ 107

Setting Multiple Alternative CP URL's ............................................................................. 108

Migrating Control Panel Server ................................................................................................. 109

Generating SSH Keys for Parallels H-Sphere Servers ............................................................. 111

Encrypting Trouble Tickets ........................................................................................................ 112

Generating PGP Public Key and PGP Private Key ......................................................... 112

Enabling PGP Encryption In Your Support Center.......................................................... 113

Encrypting Texts With PGP Public Key ........................................................................... 113

Using Encrypted Parts in Trouble Tickets ....................................................................... 114

Customizing Domain Registration Lookup Script ...................................................................... 115

Web Server 116

Understanding Web Server Configuration ................................................................................. 117

FTP Server ...................................................................................................................... 118

SSL Implementation on Unix Web Servers ..................................................................... 123

Dedicated SSL................................................................................................................. 123

Shared SSL ..................................................................................................................... 123

Third Party Log Analyzers Integrated in Parallels H-Sphere .......................................... 124

Preface 6

WebShell ......................................................................................................................... 128

MnoGoSearch ................................................................................................................. 129

Parallels H-Sphere Jail .................................................................................................... 131

Preventing Manipulation with Logs Directory Permissions........................................................ 133

Altering Virtual Host Configuration ............................................................................................ 134

Calculating Web Traffic.............................................................................................................. 135

Using Third-Party Log Analyzers for Traffic Calculation ................................................. 136

Calculating Parallels H-Sphere Built-In Traffic ................................................................ 138

Adding Directories for User Homes ........................................................................................... 139

Installing Ruby on Rails ............................................................................................................. 139

Installing Chili!Soft ASP ............................................................................................................. 140

WORKFLOW ................................................................................................................... 140

Installing mod_perl..................................................................................................................... 147

Mail System 149

Understanding Parallels H-Sphere Mail .................................................................................... 150

Mail Package ................................................................................................................... 151

Included Software ............................................................................................................ 151

Webmails ......................................................................................................................... 152

IMAP Server .................................................................................................................... 155

Choosing Remote Web and MySQL Logical Servers for Horde Webmail Frontend ................. 157

Changing Mail Server Roles ...................................................................................................... 158

Blocking IPs on Mail Servers ..................................................................................................... 160

Adding Qmail Settings to IP/Subnet .......................................................................................... 160

Bouncing Mail ............................................................................................................................ 161

1. Separate IP for Sending Bounced Mail ....................................................................... 161

2. Processing Error Responses ....................................................................................... 162

3. Bounced Message Delivery ......................................................................................... 163

Configuring Qmail ...................................................................................................................... 163

Antivirus and Antispam Filters (SpamAssassin and ClamAV) ........................................ 164

Integrated Antispam Addons ........................................................................................... 167

Qmail Server Settings ..................................................................................................... 168

Command Line Qmail Configuration ............................................................................... 180

Syslog Facility/Level Configuration For rblsmtpd ............................................................ 180

SMTP Log ........................................................................................................................ 181

Mail Client and ESMTP Destination Server .................................................................... 182

Qmail-spp Support .......................................................................................................... 183

Qmail TLS Support .......................................................................................................... 184

Integrated Plugins ........................................................................................................... 184

Choosing Remote MySQL Logical Server for SpamAssassin................................................... 185

SPF and SRS ............................................................................................................................ 186

SPF (Sender Policy Framework) ..................................................................................... 187

SRS (Sender Re-write Scheme) ..................................................................................... 189

Updating SpamAssassin Rulesets Automatically ...................................................................... 189

Sa-update Script .............................................................................................................. 190

Rules Du Jour Script ....................................................................................................... 190

Migrating Mail Server/IP ............................................................................................................ 194

Moving Mail Domains ................................................................................................................ 197

Calculating Mail Traffic .............................................................................................................. 198

Mail Traffic Log ................................................................................................................ 200

POP3 and IMAP Traffic ................................................................................................... 201

Web Mailing List Traffic ................................................................................................... 201

SpamGuard Setup ..................................................................................................................... 202

DNS Server 203

DNS Config Files ....................................................................................................................... 204

Parallels H-Sphere DNS Zones ....................................................................................... 204

Preface 7

Custom DNS Zones ........................................................................................................ 204

Reverse DNS ................................................................................................................... 205

Restarting Named ...................................................................................................................... 206

Bind 9.3 ...................................................................................................................................... 206

New Features .................................................................................................................. 207

Restarting Bind ................................................................................................................ 207

Using rndc ....................................................................................................................... 208

Adding DNS Servers.................................................................................................................. 209

Configuring Single DNS ............................................................................................................. 209

Installing and Configuring MyDNS ............................................................................................. 211

Installation ....................................................................................................................... 211

Uninstallation ................................................................................................................... 212

Migrating DNS from Bind to MyDNS ......................................................................................... 212

Moving DNS ............................................................................................................................... 213

Removing Broken DNS Zones .................................................................................................. 215

Removing User Domain Zone ......................................................................................... 217

Removing Service Domain Zone..................................................................................... 218

Using DNS Creator .................................................................................................................... 219

MySQL Server 220

Installing MySQL Server ............................................................................................................ 221

Backing Up MySQL Database ................................................................................................... 221

Running Parallels H-Sphere MySQL Scripts ............................................................................. 222

Getting Remote Access to MySQL Logical Server .................................................................... 223

Enabling Linked Tables in phpMyAdmin ................................................................................... 224

Changing MySQL Root Password ............................................................................................. 225

Option 1 ........................................................................................................................... 226

Option 2 ........................................................................................................................... 227

Moving MySQL .......................................................................................................................... 228

Step 1. Preparing Servers ............................................................................................... 228

Step 2. Moving MySQL Content ...................................................................................... 229

Step 3. Updating System Database ................................................................................ 229

Step 4. Updating Resellers' Server Aliases ..................................................................... 229

Step 5. Synchronizing MySQL Content ........................................................................... 230

Step 6. Finalizing the Migration ....................................................................................... 230

Step 7. Checking Functionality ........................................................................................ 231

Moving MySQL Accounts .......................................................................................................... 231

PostgreSQL Server 233

Configuring PostgreSQL ............................................................................................................ 234

Backing Up PostgreSQL Database ........................................................................................... 235

Using VACUUM Utility ............................................................................................................... 235

Running PostgreSQL Scripts ..................................................................................................... 236

Changing Postgres User Password ........................................................................................... 237

Localizing PostgreSQL .............................................................................................................. 238

Moving PostgreSQL................................................................................................................... 238

Configuring Parallels H-Sphere to Use Non-Default MySQL/PostgreSQL Versions ................ 239

Choosing Remote Web Logical Servers for phpMyAdmin/phpPgAdmin Frontends ................. 240

Downgrading Postgres .............................................................................................................. 242

Windows Servers 243

MSI Packages ............................................................................................................................ 244

Download and Installation ............................................................................................... 245

Packages Requiring Third-party Software ...................................................................... 246

Dependencies Tree ......................................................................................................... 246

Preface 8

Winbox Directory Structure ........................................................................................................ 247

HSphere .......................................................................................................................... 247

HShome ........................................................................................................................... 248

HSlogfiles ........................................................................................................................ 249

Restarting Winbox Service ........................................................................................................ 249

Restarting IIS ............................................................................................................................. 250

Enabling Winbox Shared SSL ................................................................................................... 250

Integrating Winbox Shared SSL ...................................................................................... 251

Updating Winbox Shared SSL ......................................................................................... 251

Winbox Statistics ....................................................................................................................... 252

Statistics Modules ........................................................................................................... 253

Setting Up SharePoint to Use MSSQL Server .......................................................................... 255

Preinstallation Requirements .......................................................................................... 255

Installing and Configuring SharePoint ............................................................................. 256

Adding ODBC Resource ............................................................................................................ 259

Interface ........................................................................................................................... 260

Configuration ................................................................................................................... 265

Configuring ColdFusion ............................................................................................................. 267

Specifying Default ASP.NET Version ........................................................................................ 268

Enabling ASP.NET 4.0 .............................................................................................................. 268

Moving Log Files ........................................................................................................................ 269

Removing Old Log Files ............................................................................................................ 270

Moving User Homes .................................................................................................................. 271

Changing hsadmin Login and Password ................................................................................... 271

Winbox IP Migration................................................................................................................... 272

Step 1. Bind Target IPs on Winbox ................................................................................. 272

Step 2. Add Double Bindings on IIS ................................................................................ 273

Step 3. Create Migration XML ......................................................................................... 273

Step 4. Run the Migration ................................................................................................ 274

Step 5. Remove Old IP Bindings on IIS .......................................................................... 274

Winbox Security Scheme .......................................................................................................... 275

Accounts Hierarchy ......................................................................................................... 276

IIS Security Management ................................................................................................ 277

NTFS permissions ........................................................................................................... 278

FrontPage Server Extensions Management Notes ......................................................... 278

ASP.NET Management Notes ......................................................................................... 279

Migration Notes ............................................................................................................... 279

Recovery Notes ............................................................................................................... 279

Calculating Winbox Traffic ......................................................................................................... 280

Microsoft SQL Server 281

Installing Microsoft SQL 2005 Server ........................................................................................ 282

Moving MS SQL Databases Across Servers ............................................................................. 283

Moving MS SQL Databases to a New Location ........................................................................ 284

Moving MS SQL Accounts ......................................................................................................... 289

Dedicated Servers 291

Configuring MRTG ..................................................................................................................... 292

Managing MRTG Service ................................................................................................ 292

Configuration Directory and File ...................................................................................... 292

Scripts Processing Data .................................................................................................. 292

RRD Files ........................................................................................................................ 293

The Problem with Calculating Large (>100mbps) Bandwidth Traffic .............................. 293

System Packages 294

Preface 9

Common Packages ................................................................................................................... 294

hsphere-info: Collecting Information About Parallels H-Sphere Servers into XML Configs295

hsphere-update Package ................................................................................................ 296

upackages Syntax ........................................................................................................... 296

Parallels H-Sphere Perl Modules .................................................................................... 298

Parallels H-Sphere Apache ............................................................................................. 300

Parallels H-Sphere PHP .................................................................................................. 311

Parallels SiteStudio Packages ................................................................................................... 323

Load Balancing 324

Load Balancers................................................................................................................ 326

Supported NAS................................................................................................................ 326

Load Balanced Cluster .................................................................................................... 326

Implementation of Load Balanced Cluster in Parallels H-Sphere ............................................. 327

Load Balanced Cluster in CP .......................................................................................... 328

Distribution of Requests Across Load Balanced Cluster ................................................ 328

Shared Content ............................................................................................................... 328

Specific Master/Slave Content ........................................................................................ 329

Synchronization Between Master and Slave Servers ..................................................... 329

Traffic Calculation ............................................................................................................ 330

Load Balanced Cluster Map ............................................................................................ 331

NAT Configuration for Load Balanced Clusters .............................................................. 332

Load Balancing Support in Parallels H-Sphere ......................................................................... 333

Installing Load Balanced Web/Mail Clusters in Parallels H-Sphere .......................................... 333

Step 1. Install and Configure Load Balancer ................................................................... 334

Step 2. Prepare NAS ....................................................................................................... 335

Step 3. Prepare Master and Slave Web/Mail Boxes ....................................................... 340

Step 4. Install Parallels H-Sphere to Load Balanced Parallels H-Sphere Clusters ........ 342

Quota Managers ........................................................................................................................ 343

Resources Migration 344

Migratable Resources ..................................................................................................... 344

Migration Procedure .................................................................................................................. 345

Step 1. Create XML File Containing User Data .............................................................. 345

Data Type Definitions ...................................................................................................... 348

DTD Chart ....................................................................................................................... 348

Attributes Description ...................................................................................................... 348

Files ................................................................................................................................. 350

XML Validation ................................................................................................................ 351

Step 2. Create XML File Containing Reseller Plan Data ................................................ 351

Step 3. Prepare The Target Control Panel ...................................................................... 357

Step 4. Create Reseller Plans ......................................................................................... 357

Step 5. Create Resellers ................................................................................................. 357

Step 6. Create End Users ............................................................................................... 358

Troubleshooting ............................................................................................................... 358

Backup and Recovery 359

Backing Up Parallels H-Sphere Control Panel Server .............................................................. 360

System DB Dump ............................................................................................................ 361

Parallels H-Sphere Backup and Recovery List ......................................................................... 361

Recovering Parallels H-Sphere Control Panel .......................................................................... 363

Step 1. Prepare for the Recovery .................................................................................... 363

Step 2. Recover System Data ......................................................................................... 363

Files and Directories To Be Recovered .......................................................................... 364

Recovering Unix Hosted Parallels H-Sphere Servers ............................................................... 365

Preface 10

Step 1. Prepare Crashed Server for Recovery ............................................................... 366

Step 2. Run Parallels H-Sphere Updater ........................................................................ 366

Step 3. Run the Recovery Tool ....................................................................................... 366

Step 4. Restore User Content ......................................................................................... 367

Restoring Files and Directories from Backup ............................................................................ 368

Restoring the Parallels H-Sphere System Database From Backup .......................................... 368

Restoring the Parallels H-Sphere Database on a Server with PostgreSQL Not Installed370

Restoring the Parallels H-Sphere Database Content if PostgreSQL Is Installed: ........... 371

Fixing Crashed Parallels H-Sphere Database ........................................................................... 372

Backing Up Winbox ................................................................................................................... 373

Backing Up the Metabase ............................................................................................... 374

Backing Up MS SQL Databases ..................................................................................... 374

Backing Up User Content ................................................................................................ 374

Recovering Winbox.................................................................................................................... 375

Step 1. Back Up User Content ........................................................................................ 375

Step 2. Install Parallels H-Sphere ................................................................................... 376

Step 3. Set Up Dedicated IPs .......................................................................................... 376

Step 4. Prepare Target Winbox for Physical Creator ...................................................... 376

Step 5. Run PhysicalCreator on the CP Box ................................................................... 377

Step 6. Restore Content from Backup ............................................................................ 378

Step 7. Install Shared SSL .............................................................................................. 379

Step 8. Set Correct NTFS Permissions and Owner for the Home Directory .................. 380

Recovering Winbox Quota ......................................................................................................... 381

Miva 382

Miva Installation for *nix ............................................................................................................. 382

Requirements .................................................................................................................. 382

Miva Empresa Installation ............................................................................................... 383

Miva Merchant Installation ............................................................................................... 386

Miva Installation for Windows .................................................................................................... 387

Updating Miva 4 to Miva 5 ......................................................................................................... 388

Urchin 389

Urchin 4 and 5 Installation on Unix ............................................................................................ 390

Urchin 4 and 5 Installation on Windows .................................................................................... 392

Urchin 4 And Urchin 5 Database Utilities .................................................................................. 393

Urchin Database Utilities ................................................................................................. 393

Urchin Database Tables .................................................................................................. 393

RealServer 396

RealServer Installation for Unix ................................................................................................. 397

RealServer Installation for Windows .......................................................................................... 403

RealServer Config File Example ............................................................................................... 403

Softaculous 411

Softaculous Installation for UNIX ............................................................................................... 412

In this chapter:

Typographical Conventions ............................................................................... 11

Feedback .......................................................................................................... 12

Formatting convention

Type of Information

Example

Special Bold

Items you must select, such as menu options, command buttons, or items in a list.

Go to the System tab. Titles of chapters, sections, and subsections.

Read the Basic Administration chapter.

Italics

Used to emphasize the importance of a point, to introduce a term or to designate a command line placeholder, which is to be replaced with a real name or value.

The system supports the so called wildcard character search.

Monospace

The names of commands, files, directories, and domain names.

The license file is located in the

http://docs/common/

licenses directory.

C H A P T E R 1

Preface

Typographical Conventions

Before you start using this guide, it is important to understand the documentation conventions used in it.

The following kinds of formatting in the text identify special information.

12 Preface

Preformatted

On-screen computer output in your commandline sessions; source code in XML, C++, or other programming languages.

# ls –al /files

total 14470

Preformatted Bold

What you type, contrasted with on-screen computer output.

# cd /root/rpms/php

CAPITALS

Names of keys on the keyboard.

SHIFT, CTRL, ALT

KEY+KEY

Key combinations for which the user must press and hold down one key and then press another.

CTRL+P, ALT+F4

Feedback

If you have found a mistake in this guide, or if you have suggestions or ideas on how to improve this guide, please send your feedback using the online form at

http://www.parallels.com/en/support/usersdoc/. Please include in your report the

guide's title, chapter and section titles, and the fragment of text in which you have found an error.

Welcome to the Parallels H-Sphere System Administrator Guide. It aims at system

C H A P T E R 2

About This Guide

administrators and explains how to install, configure and maintain Parallels H-Sphere and its components.

This document explains how to shape your Parallels H-Sphere cluster, add boxes and

C H A P T E R 3

Pre-configuration Wizard

hosting services and configure basic Parallels H-Sphere settings after Control Panel installation.

Pre-configuration Wizard 15

Parallels H-Sphere Pre-Configuration Wizard writes the cluster configuration into the specially formatted config.xml file (download sample config.xml from

http://hsphere.parallels.com/HSdocumentation/xmls/config.xml). The Configuration File

form on the main page enables you to:  Import: You upload the prepared XML file from a local machine to Parallels H-

Sphere and later reconfigure Parallels H-Sphere in the wizard.

 Export: export config.xml with your Parallels H-Sphere cluster configuration to

your local machine.

 Restore to Default: choose this option to recreate config.xml and to restart

configuring Parallels H-Sphere cluster in the wizard.

 To complete the pre-configuration wizard:

1. Click the Edit General Settings icon on the right corner of the General Settings caption and fill in the data on the page that appears:

 System Domain: Specify the service domain name here.  One Server Installation: check this box if you need a single server installation.  Use NAT IP mapping: Check this box if you implement NAT (on page 28) on your

Parallels H-Sphere.

Press Submit and return to the main page of the wizard.

2. If you choose multiple server installation mode, you will see the Add Physical Server icon on the right corner of the Physical Servers caption. Click

this icon and proceed to the form for adding new physical servers and services.

Here you set physical server name, IP, root password to connect to, and choose which hosting services (CP, Web, mail, DNS, MySQL, PostgreSQL) will be installed there.

Note: At the moment, VPS, Windows, MRTG are not installed via Parallels HSphere pre-configuration wizard.

Choose Use defaults for this server to apply default names for Parallels H-Sphere logical servers on this server. By default, they are named webN, mailN, nsN, mailN, mysqlN, respectively.

3. After you have added physical servers into Parallels H-Sphere cluster, you will see them on the main page of the wizard.

Click the Edit icon in front of a physical server in the list and edit logical server parameters. More on Logical Servers read in Parallels H-Sphere Service Administrator Guide.

4. After you have done with Parallels H-Sphere configuration, press Proceed Installation Wizard.

5. You will be taken to the Confirm Installation page. To complete installation via CP web interface, click Yes, continue

6. On the page that appears check the servers you want to be updated/installed and click Start. To see the update log, click the server name link.

16 Pre-configuration Wizard

7. When update is finished and the light turns green, click Proceed to

In this chapter:

Parallels H-Sphere config.xml ........................................................................... 17

complete installation.

8. On the page that appears, click Return to Admin CP.

You will be taken to the administrator control panel where you can maintain your hosting business.

Pre-configuration Wizard 17

Parallels H-Sphere config.xml

The config.xml file is used in Parallels H-Sphere Pre-configuration Wizard (on page 14). It contains Parallels H-Sphere cluster configuration: physical servers with their IPs and root passwords to install Parallels H-Sphere to, and logical servers to be installed on these boxes.

During regular Parallels H-Sphere installation, config.xml is formed in Parallels HSphere Pre-Configuration wizard in admin CP and is temporarily stored in the ~cpanel/.settings directory. After completing Parallels H- Sphere installation in the postinstall mode, installer removes this file. However, the postinstall mode won't continue if config.xml is missing or is different from the one used at the installation.

When installer runs in the install mode, it is required that you specify location of the correctly formed config.xml. See Appendix B. Installation Script Options of Parallels HSphere Control Panel Installation Guide.

Elements and Attributes

In the following chart xml elements are marked in bold and their attributes -- in italics. physicalServers - a list of Parallels H-Sphere physical servers, each of them

described as physicalServer with attributes:

 id - id of the physical server  name - name of the physical server

password - root password to the physical server Each physicalServer contains ip and logicalServers elements:

 ip - server IP with attribute:

 type - type of the physical server

Element ip contains such child elements:

 addr - IP address  ipExt - external IP for NAT mapping

Note: If Parallels H-Sphere does not use NAT, this child element is redundant.

 mask - IP mask

 logicalServers - a list of Parallels H-Sphere logical servers each of them described

as logicalServer with attributes:

 group - group of the logical server  id -id of the logical server  name - name of the logical server

18 Pre-configuration Wizard

Each logicalServer element contains ips element - a list of IPs, each of them described as ip with the following child elements:

 addr - IP address  ipExt - external IP for NAT mapping

Note: If Parallels H-Sphere does not use NAT this child element is redundant.

 mask - IP mask

systemzone - a Parallels H-Sphere DNS zone hsversion - a Parallels H-Sphere version

This chapter lists various types of software used in Parallels H-Sphere.

In this chapter:

Integrated Third Party Products ......................................................................... 20

Supplementary Software ................................................................................... 22

Used Libraries and Technologies ...................................................................... 23

C H A P T E R 4

Software Used in Parallels H-Sphere

20 Software Used in Parallels H-Sphere

Integrated Third Party Products

Even though we integrate or use the below products in Parallels H-Sphere, we do not assume any responsibility for bugs in their source code. Should you have any problems with these products, please contact the developers. The packages are listed in the alphabetical order.

BS Counter http://www.stanback.net/programming/bscounter "This is a web hit counter/tracker written in Perl, features include: blocking of multiple hits from the same user, insertion of commas, text-based or graphical modes, supports multiple counters from the same script, and tracks users' browsers, operating systems, locations, top 20 referrers, and top 20 search engine keywords. (requires SSI OR GD.pm)"

ezmlm http://www.ezmlm.org "ezmlm is a modern mailing list manager. Its purpose is to efficiently send a message to a large number of recipients with minimal delay. It allows automated additions and subtractions from the subscriber database. In addition, it may keep an archive of messages. It can also impose restrictions on what may be sent or retrieved and by whom. Some mailing list managers keep a database of subscriber information and tailor the message specifically for each subscriber. ezmlm sends the same message to all subscribers. This is much more efficient. The benefits to the user are that on average posts to ezmlm lists reach subscribers much faster than they would with other mailing list manager."

FormMail http://www.scriptarchive.com/formmail.html "FormMail is a generic WWW form to e-mail gateway, which will parse the results of any form and send them to the specified user. This script has many formatting and operational options, most of which can be specified through the form, meaning you don't need any programming knowledge or multiple scripts for multiple forms. This also makes FormMail a perfect system-wide solution for allowing users form-based user feedback capabilities without the risks of allowing freedom of CGI access."

Miva Merchant http://www.miva.com "Miva Merchant is a dynamic browser based storefront development and management system that allows merchants to create and administrate multiple online stores from anywhere in the world."

mnoGoSearch http://www.mnogosearch.org/ "mnoGoSearch (formerly known as UdmSearch) is a full-featured web search engine software for intranet and internet servers. mnoGoSearch software has a number of unique features, which makes it appropriate for a wide range of applications from search within your site to specialized search systems such as cooking recipes or newspaper searches, ftp archive search, MP3 search, news articles search or even national-wide portal search engine."

ModLogAn http://jan.kneschke.de/projects/modlogan/ "ModLogAn is a modular logfile analyzer which is able to analyze logfiles from 15 different server types."

Software Used in Parallels H-Sphere 21

MySQL http://www.mysql.com "MySQL is the world's most popular open source database, recognized for its speed and reliability."

OpenSSL http://www.openssl.org "The OpenSSL Project is a collaborative effort to develop a robust, commercial-grade, full-featured, and Open Source toolkit implementing the Secure Sockets Layer (SSL v2/v3) and Transport Layer Security (TLS v1) protocols as well as a full-strength general purpose cryptography library managed by a worldwide community of volunteers that use the Internet to communicate, plan, and develop the OpenSSL toolkit and its related documentation." Parallels H-Sphere uses system OpenSSL packages. Make sure you keep them updated. OpenSSL packages are upgraded as any other system packages.

osCommerce http://www.oscommerce.com "osCommerce is an online shop e-commerce solution under on going development by the open source community. Its feature packed out-of-the-box installation allows store owners to setup, run, and maintain their online stores with minimum effort and with absolutely no costs or license fees involved."

phpBB http://www.phpbb.com "phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites."

phpMyAdmin http://www.phpmyadmin.net "phpMyAdmin is a tool written in PHP intended to handle the administration of MySQL over the WWW. Currently it can create and drop databases, create/drop/alter tables, delete/edit/add fields, execute any SQL statement, manage keys on fields."

Urchin http://www.urchin.com "Urchin is the fastest and most accurate web analytics (web statistics) software available." It is a commercial product and is available for Windows 2000, Linux RedHat, and FreeBSD platforms."

WebBBS http://www.extropia.com/scripts/bbs.html "eXtropia WebBBS allows a user to post messages as well as post replies to existing messages. WebBBS keeps track of which messages are posts and which ones are replies and displays them in a hierarchical tree-like fashion. Posts that start new topics are at the top of each tree, and the replies are shown indented beneath the original posts."

WebChat http://www.extropia.com/opensource.html "eXtropia WebChat is a useful application that allows a number of people on the World Wide Web to talk to one another simultaneously. The ability to chat on the Web can be a quick way to hold a virtual meeting."

22 Software Used in Parallels H-Sphere

WebGuestbook http://www.extropia.com/opensource.html eXtropia WebGuestbook is "configurable so that you can specify what your guestbook file looks like and how the script-generated responses are displayed. If configured to do so, WebGuestbook will email the guestbook administrator the text of new entries as well as add them to the guestbook. The script will also respond to new entrants with a configurable "Thank you" message... Finally, the application comes with the capability of 'four letter word' filtering for a child-safe guestbook. You can censor words by adding them to a list of 'bad words'."

Webalizer http://www.mrunix.net/webalizer/ "The Webalizer is a fast, free web server log file analysis program. It produces highly detailed, easily configurable usage reports in HTML format, for viewing with a standard web browser."

Supplementary Software

Apache http://www.apache.org/ The Apache web-server is used as the back-end for all of PSoft applications running on the Unix platform. More information about configuring and maintaining Apache is available at the Apache project site.

Postgresql http://www.postgresql.org/ While our products are designed to work with any SQL-compliant database server, PostgreSQL is the server we use for internal development and testing. Their website not only explains how to properly set up this free database, but also has some information about SQL in general.

ProFTPD http://proftpd.net "Highly configurable GPL-licensed FTP server software."

qmail http://www.qmail.org/top.html "qmail is a secure, reliable, efficient, simple message transfer agent. It is designed for typical Internet-connected UNIX hosts. As of October 2001, qmail is the second most common SMTP server on the Internet, and has by far the fastest growth of any SMTP server."

vpopmail http://www.inter7.com/vpopmail.html "vpopmail (vchkpw) is a collection of programs and a library to automate the creation and maintenance of virtual domain email configurations for qmail installations using either a single UID/GID or any valid UID/GID in /etc/passwd with a home directory. Features are provided in the library for other applications which need to maintain virtual domain email accounts. It supports named or IP-based domains. It works with vqadmin, qmailadmin, vqregister, sqwebmail, and courier-imap. It supports MySQL, Sybase, Oracle, LDAP, and file-based (DJB constant database) authentication. It supports SMTP authentication combined with the qmail-smtp-auth patch. It supports user quotas and roaming users (SMTP relay after POP authentication)."

Software Used in Parallels H-Sphere 23

Used Libraries and Technologies

CGI http://cgi.resourceindex.com Freemarker http://freemarker.sourceforge.net

Positive Software uses Freemarker 1.5.1 template format for Parallels H-Sphere and Parallels SiteStudio. Please refer to this site for detailed information about the format and capabilities of Freemarker.

HTML http://developer.netscape.com Java 1.4 http://www.javasoft.com/ Perl http://www.perl.org/ PHP http://www.php.net/ and http://www.zend.com/ XML http://www.oasis-open.org/

We do not recommend major OS updates that result in changing of OSCODE (refer to

In this chapter:

Updating FreeBSD Kernel ................................................................................. 25

Updating Linux .................................................................................................. 25

C H A P T E R 5

Update of Operating Systems

Appendix D of Parallels H-Sphere Installation Guide). Rather, perform server migration. You can have it done by Parallels H-Sphere support team,

http://www.parallels.com/support/hsphere/, or migrate servers by yourself using the

following manuals:

 Moving Mail Service (on page 194)  Moving DNS (on page 213)  Moving MySQL (on page 228)  Moving CP Server (on page 109)

However, if you did update your OS to another major version, delete the file /hsphere/shared/bin/oscode.

Update of Operating Systems 25

Updating FreeBSD Kernel

Parallels H-Sphere requires that FreeBSD kernel be compiled with quota enabled.

 To update kernel on a FreeBSD server in an Parallels H-Sphere cluster:

1. Download and install FreeBSD kernel sources.

2. Under root, change directory to /usr/src/sys/i386/conf, where

the kernel source is located:

# cd /usr/src/sys/i386/conf

3. In this directory, you will have the default GENERIC kernel configuration file, and, if the custom kernel compilation has been performed, a custom kernel configuration file, for example MYKERNEL.

4. Open your current kernel configuration file (for example MYKERNEL) and add the line:

options QUOTA

Important: We don't recommend modifying the default GENERIC file. Instead, copy its content to a custom file (like MYKERNEL) and perform modifications there!

5. Compile and install the kernel:

# /usr/sbin/config MYKERNEL # cd ../../compile/MYKERNEL # make depend # make # make install

6. Reboot FreeBSD server to activate the new kernel settings.

For more information, see generic instructions on Building and Installing a Custom Kernel (http://www.freebsd.org/doc/en_US.ISO8859-1/books/handbook/kernelconfig-

building.html).

Updating Linux

When you update Linux automatically by means of up2date (on page 27), apt-get (on page 27), SWUP, yum (http://linux.duke.edu/projects/yum/) or other RPM updaters, you must beforehand exclude some packages installed with Parallels H-Sphere from the update list:

 rh-postgres, postgresql, postgresql-server, postgresql-libs on CP and user

postgresql boxes

 apache and apache-related packages on Parallels H-Sphere CP, WEB and MAIL

boxes

26 Update of Operating Systems

 proftpd, frontpage and related packages on Parallels H-Sphere WEB boxes

In this section:

Linux Up2Date .................................................................................................. 27

Linux Apt-Get .................................................................................................... 27

 qmail, vpopmail, ezmlm, sqwebmail and related packages on Parallels H-Sphere

MAIL boxes

 bind and related packages on Parallels H-Sphere DNS boxes  XFree86 or xorg-x11 packages on CP. XFree86-deprecated-libs (or xorg-x11-

deprecated-libs) with dependences should be installed. This is critical particularly for Parallels SiteStudio.

 MySQL-server on Parallels H-Sphere MAIL and MySQL boxes Please note that these packages are also to be removed while preparing servers to

Parallels H-Sphere installation. If you have accidentally upgraded your RedHat without excluding these packages, you

need to downgrade PostgreSQL (on page 242).

Update of Operating Systems 27

Linux Up2Date

The up2date utility is used to upgrade the Linux Kernel on RedHat. For generic information on up2date, please read Upgrading the Linux Kernel on Red Hat Linux Systems (http://www.redhat.com/support/resources/howto/kernel-upgrade/).

Prior to updating your Linux with the up2date procedure, make sure you exclude specific Parallels H-Sphere related services (on page 25) from the list of packages to be updated.

Linux Apt-Get

Since the up2date (on page 27) utility has become a paid service by RedHat, you can use the free apt-get utility instead.

APT-RPM is a port of Debian's apt tools to a RPM based distribution. apt-get is an advanced package management utility front-end to easily perform package installation, upgrading and removal. Dependencies are automatically handled, so if you try to install a package that needs others to be installed, it will download all needed packages and install them. More information on apt-get can be found at http://apt.freshrpms.net/ or

http://pt-rpm.tuxfamily.org/.

Prior to updating your OS packages with apt-get, make sure you exclude specific Parallels H-Sphere-related services (on page 25) from the apt-get configuration.

To exclude these packages, modify the corresponding part of your

/etc/apt/apt.conf file, similar to this:

// Completely ignore the following packages (not regexp) // Ignore { }; Ignore { "bind-utils"; }; // Do not try to update the following packages // Hold { }; Hold { "rh-postgres*"; "postgresql*"; "apache*"; "proftp*"; "qmail*"; "vpopmail*"; "ezmlm*"; "sendmail*"; "bind*"; "XFree86-base-fonts*"; "XFree86-font-utils*"; "XFree86-libs*"; "XFree86-libs-data*"; "XFree86-xfs*"; "XFree86-Xvfb*"; MySQL*};

Parallels H-Sphere supports NAT (Network Address Translation) which allows you to

C H A P T E R 6

Network Address Translation (NAT)

use internal IPs in your local area network. When configuring Parallels H-Sphere, use internal IPs in all instances, and Parallels H-Sphere will convert them into external IPs for the DNS settings and control panel web interface.

 To enable NAT support in Parallels H-Sphere:

1. Log into Control Panel server as cpanel user:

1. Log in as root first:

$ su -

2. Log in as the cpanel user:

# su -l cpanel

2. Create the ips-map.xml file in the ~cpanel/shiva/psoft_config/ directory in the following format:

Example:

3. Set the following record in

~cpanel/shiva/psoft_config/hsphere.properties:

IPS-XML-FILENAME = /hsphere/local/home/cpanel/shiva/psoft_config/ips-map.xml

4. Restart Parallels H-Sphere to apply changes. To do this, run under

root:

For Linux:

/etc/rc.d/init.d/httpdcp stop killall -9 java sleep 10 /etc/rc.d/init.d/httpdcp start

Network Address Translation (NAT) 29

In this chapter:

Configuring Newly Installed H-Sphere with NAT Support .................................. 29

Enabling NAT Support on a Live System ........................................................... 30

Configuring NAT Firewall ................................................................................... 31

Migrating IPs with NAT ...................................................................................... 31

For FreeBSD:

/usr/local/etc/rc.d/apachecp.sh stop killall -9 java sleep 10 /usr/local/etc/rc.d/apachecp.sh start

 To disable NAT support

1. Remove the line mentioned in step 3 above from hsphere.properties.

2. Restart Parallels H-Sphere.

See below for particular cases of configuring NAT in your Parallels H-Sphere cluster.

Configuring Newly Installed H-Sphere with NAT Support

 To configure newly Installed H-Sphere with NAT support:

1. Create ips-map.xml file and configure hsphere.properties to use it as specified in the parent topic.

2. In the E.Manager menu, add your physical and logical servers with the corresponding internal IPs as described in Parallels H-Sphere Adding Servers and Services Guide.

3. Go to E.Manager -> DNS Manager and add DNS records with internal IPs as described in DNS Records section of Parallels H-Sphere Service Administrator Guide.

Note: Internal IPs will be transformed to the corresponding external IPs in DNS zones configuration. There will be only external IPs in DNS zones configuration.

Should you still have problems with resolving your servers after that, run DNS Creator (on page 219) using the following command under the cpanel user:

java psoft.hsphere.tools.DNSCreator -m db -dz

30 Network Address Translation (NAT)

Enabling NAT Support on a Live System

 To add NAT support to a Parallels H-Sphere already configured with

external IPs:

1. Create ips-map.xml file and configure hsphere.properties to use it as specified in the parent topic.

2. Replace external IPs in E.Manager -> P.Servers and L.Servers with internal IPs.

Note: These internal IPs should be of the same type (shared, dedicated) as the corresponding external IPs.

Example: If there was a shared 64.10.10.10 external IP, the corresponding

192.128.10.10 internal IP should also be configured as a shared IP. In such a case, there will be no need to recreate DNS.

3. Replace external IPs in E.Manager -> DNS Manager with the corresponding internal IPs.

Note: Internal IPs will be transformed to the corresponding external IPs in DNS zones configuration. There will be only external IPs in DNS zones configuration.

Should you still have problems with resolving your servers after that, run DNS Creator (on page 219) using the following command under the cpanel user:

java psoft.hsphere.tools.DNSCreator -m db -dz

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