Parallels H-Sphere - 3.3 Installation Manual

Parallels® H-Sphere

Parallels H-Sphere 3.3 Patch 1
Windows Server Installation

Revision 1.0

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Contents

Preface 4

Typographical Conventions ........................................................................................................... 4

Feedback ....................................................................................................................................... 5

Preparing Windows Server 6

Hardware and Partitioning Requirements ........................................................................... 6

Software Requirements ....................................................................................................... 6

NTFS Permissions For ActivePerl and PHP ....................................................................... 8 

Peculiarities of Parallels H-Sphere work under Windows 2003 .......................................... 8

Other Requirements ............................................................................................................ 9

Installing Parallels H-Sphere Winbox 10

Step 1. Adding Physical Server ................................................................................................... 11

Step 2. Adding Logical Server ..................................................................................................... 12

Step 3. Adding New Windows Server to NAT Configured Cluster ............................................. 12

Step 4. Installing Parallels H-Sphere MSI Package .................................................................... 12

Automatic Installation ........................................................................................................ 13

Bundles Installation ........................................................................................................... 13 

Uninstalling Parallels H-Sphere Winbox 14

Appendix A. Parallels H-Sphere Winbox MSI Packages 16

Package List ...................................................................................................................... 16

Package Name .................................................................................................................. 17

Packages Requiring Third-Party Software ........................................................................ 17

Package Dependencies Tree ............................................................................................ 17

C HAPTER 1

Preface

In this chapter:

Typographical Conventions ................................................................................. 4

Feedback ............................................................................................................ 5

Typographical Conventions

Before you start using this guide, it is important to understand the documentation
conventions used in it.

The following kinds of formatting in the text identify special information.

Formatting convention Type of Information Example

Special Bold

Italics

Monospace

Items you must select,
such as menu options,
command buttons, or
items in a list.

Titles of chapters,
sections, and
subsections.

Used to emphasize the
importance of a point, to
introduce a term or to
designate a command
line placeholder, which is
to be replaced with a real
name or value.

The names of
commands, files,
directories, and domain
names.

Go to the System tab.

Read the Basic
Administration chapter.

The system supports the
so called wildcard
character search.

The license file is located
in the

http://docs/common/
licenses directory.

Preface 5

#

–

a

#

Preformatted

Preformatted
Bold

CAPITALS Names of keys on the

KEY+KEY Key combinations for

On-screen computer
output in your command­line sessions; source
code in XML, C++, or
other programming
languages.

What you type,
contrasted with on-screen
computer output.

keyboard.

which the user must
press and hold down one
key and then press
another.

ls

total 14470

cd /root/rpms/php

SHIFT, CTRL, ALT

CTRL+P, ALT+F4

l /files

Feedback

If you have found a mistake in this guide, or if you have suggestions or ideas on how to
improve this guide, please send your feedback using the online form at

http://www.parallels.com/en/support/usersdoc/

guide's title, chapter and section titles, and the fragment of text in which you have found
an error.

. Please include in your report the

C HAPTER 2

Preparing Windows Server

This chapter gives you information on how to prepare Windows 2000 and Windows
2003 servers for installation of Parallels H-Sphere components and notes you should
consider before proceeding to the installation.

Notes:

- We don't install Parallels H-Sphere on live servers.

- On Windows, the users group by default has the read/write permissions on all disks.
Upon Parallels H-Sphere installation, the users group is stripped of the read/write
permissions on the system directory and other directories that may affect hosting. No
other permissions are modified. If needed, change them by yourself.

Hardware and Partitioning Requirements

For better functioning we recommend having not less than 256 MB RAM. And as for
partitions it's better to break it into two:

 C:\ for system files and program files - at least 5 GB.
 D:\ for users' content - the rest of the HDD.

Important: partition containing users' content must be NTFS formated to support disk
space quota.

Software Requirements

Before installing Parallels H-Sphere to Windows platform, make sure your system
complies with the following software requirements:

1 32-bit only version of Windows

2 Windows 2000 Server, Windows 2000 Advanced Server, Windows

2003 Servers, Windows 2003 Web Edition (more on Microsoft Server
2003 limitations:

http://www.microsoft.com/windowsserver2003/evaluation/overview/def
ault.mspx)

a) must not be PDC (Primary Domain Controller), i.e Parallels H­Sphere cannot be installed on Windows 2003 SBS because it works
only as PDC
b) must not be in Active Directory mode

3 Terminal Service or pcAnywhere for remote access to the computer
4 Both, the system disk and the one with user homes, must have NTFS

file system

5 External IP

Preparing Windows Server 7

6 IIS (Internet Information Server) service set up for WWW service and

FTP service

7 FrontPage extensions version 4 or higher
8 ASP.NET 1.1

The following ports must be open:

 20, 21 (FTP)
 80 (HTTP)
 443 (HTTPS)
 873 (Rsync)
 10125 (SOAP).

Parallels H-Sphere includes support for Parallels H-Sphere Windows Services.
When creating a new account on winbox, Windows service method is run with
SOAP (Simple Object Access Protocol). It's a new protocol of data communication
between CP and Windows server. To enable support for Win services in Parallels
H-Sphere, go to hsphere.properties file and set:

SOAP_SUPPORT = true
Also, make port 10125 available on Windows server. This port is used to connect to

Windows services by default. It can be set in the hsphere.properties file:
SOAP_PORT = 10125

9 These are the default ports for *SQL servers to be open if your

customers connect to them via ODBC:

 MySQL - 3306
 PostgreSQL - 5432
 MS SQL-1433

Note: If *SQL server is put on any port other than the default, don't forget to

open it.
To access Windows boxes via pcAnywhere or Terminal Service, the ports
5631 and 3389 correspondingly must be open.

Third party commercial products are purchased separately and must be installed prior
to Parallels H-Sphere:

 MS SQL server
 Real Server
 ColdFusion
 Miva

8 Preparing Windows Server

The following noncommercial third party products should also be set up prior to the
Parallels H-Sphere installation:

 Webalizer: please download Webalizer 2.01.09.RB07 supported by Parallels H-

Sphere from http://download.hsphere.parallels.com/shiv/WinBox/wb09RB07.exe

 ASP.NET 1.1, ASP.NET 2.0 (see also ASP.NET Support)
 ActivePerl
 PHP 4.3.1 and higher .

Note: To make sure you have all required libraries necessary for proper work of
PHP, install PHP from the zip archive, not self-extracting executable. The
mentioned libs are also needed for correct work of Webshell.

 MDAC 2.8 and higher.

NTFS Permissions For ActivePerl and PHP

Upon the completion of ActivePerl and PHP installation, please set the following
permissions on the PERL and PHP directories and their content. They are required so
respective libraries can be run when Perl or PHP scripts are requested via http.

These permissions are set during Parallels H-Sphere installation and aren't checked by
Parallels H-Sphere updates, so please don't modify them afterwards.

Group Permissions

Administrators
System

Users Read,

Full

Execute

Peculiarities of Parallels H-Sphere work under Windows 2003

Please consider the following when you intend to install Parallels H-Sphere on
Windows 2003 servers:

1 Parallels H-Sphere works with IIS 6 compatible mode.

2 In Parallels H-Sphere shared SSL scheme works with IIS 6.0.
3 CDONTS object library doesn't work on Windows 2003. We

recommend using CDO instead of CDONTS on all Windows servers,
since it is a newer and more flexible.

Preparing Windows Server 9

Other Requirements

1 SOAP property must be turned on in the hsphere.properties configuration file on the

CP server. SOAP port 10125 must be opened in your firewall.

2 If you use Windows 2003 R2 system, install the File Server Resource

Manager component before Parallels H-Sphere installation.

C HAPTER 3

Installing Parallels H-Sphere Winbox

To install Parallels H-Sphere Winbox, please perform the steps provided below in this
chapter.

In this chapter:

Step 1. Adding Physical Server ........................................................................... 11

Step 2. Adding Logical Server ............................................................................. 12

Step 3. Adding New Windows Server to NAT Configured Cluster ..................... 12

Step 4. Installing Parallels H-Sphere MSI Package ............................................ 12

Installing Parallels H-Sphere Winbox 11

Step 1. Adding Physical Server

¾ To add a Windows physical server:

1 In the Control Panel, go to E. Manager > Servers > Add P.Server and fill in the form:

a Enter the name of the physical server, its IP and associated net mask.
b Specify the name of administrative account (usually, hsadmin) and its password,

so that CP is able to connect to the Windows box.

c Submit the form

2 Add physical server groups according to the hosting type: Windows

Web hosting, MS SQL hosting, or both. To add a group:

3 Go to E.Manager -> Servers -> Server Groups.
4 At the bottom of the page that appears, enter the name of the server

group and select its type.

a Click Add. .

5 Go to E.Manager-> Servers -> P.Servers.
6 Click the name of the physical server.

a In the Add Group field, select a server group and click Add..

7 Assign physical server profile: your Windows server will be installed

and updated according to the rules specified in this profile:

a Go to E.Man ager > Update > Physical server profiles
b Choose the box and click the Add button
c Name and configure your profile in the form that appears
d Click Save to apply. Profile will appear in the list of existing profiles.
e Click the Assign Profiles to Physical Servers link and apply.

Note: you can find more info on Physical Server Groups and Profiles in Parallels H-

Sphere Sysadmin Guide

12 Installing Parallels H-Sphere Winbox

Step 2. Adding Logical Server

¾ To add a logical server:

1 In your admi nistrator control panel go to E.Manager > Servers > Add L.Server.

2 On the page that appears, enter the properties of the logical server.
3 Click Submit to create a logical server. You will proceed to the page

where you can configure other parameters for this logical server:

a Enable user signup on this server.
b Automatically generate custom DNS records by clicking Generate in front of

Generate custom DNS records for Windows logical server.

c Add IP range available for hosting on this server.
d Configure additional options specific to Windows logical server type.

4 Add DNS records for this logical server in E.Manager > DNS Manager

menu. Make sure you created a custom A record for this logical
server.

Step 3. Adding New Windows Server to NAT Configured Cluster

If you are adding new Windows server to a NAT configured Parallels H-Sphere cluster,
you must add this server's IPs to the ~cpanel/shiva/psoft_config/ips-
map.xml file.

Step 4. Installing Parallels H-Sphere MSI Package

There are two ways of installing Parallels H-Sphere MSI package: automatic and with
the help of bundles.

You can find more info on Parallels H-Sphere Winbox MSI packages and their
download locations in Appendix A (on page 16) of this guide.

In this section:

Automatic Installation .......................................................................................... 13

Bundles Installation ............................................................................................. 13

Installing Parallels H-Sphere Winbox 13

Automatic Installation

1 Download Parallels H-Sphere Windows HsCore MSI package from the Parallels H-

Sphere Download page at http://www.parallels.com/download/hsphere/33/
access the page, you will have to provide details of your Parallels account).

The package file is named in the following format: HsCore_<HS-
version>.<build>.<timestamp>.msi

where:

 <HS-version> is the Parallels H-Sphere Winbox version
 <build> is the package build
 <timestamp> is the package build timestamp (days from 1 Jan 2000)

2 Run the HsCore installer and follow its instructions.

Note: On this step you can choose the Parallels H-Sphere folder. By default, it is

C:\Program Files\HSphere. After the installation you won't be able to change
the Parallels H-Sphere location.

(to

3 In administrator control panel, go to E.Manager -> Update -> Update Boxes.

Check your Winbox server and click Start Update to run Parallels H­Sphere Update Wizard to complete the installation. This will
automatically update your Winbox.

Important:
Parallels H-Sphere Winbox resources are installed by means of respective MSI
packages.
Some third party Parallels H-Sphere services (like Miva or ColdFusion) won't be
installed to the Windows server if the original software is absent on the box. First, install
the third-party software, and then run the Update Wizard on this box again to install
respective Parallels H-Sphere MSI packages (HSMiva, HSColdFusion, etc).

Bundles Installation

In accordance with the Winbox hosting type, download and run appropriate Windows
server installation bundles. The following bundles are supported:

 Windows Web hosting: HS_WinHosting_Bundle_<HSphere-version>.exe
 Microsoft SQL hosting: HS_MSSQL_Bundle_<HSphere-version>.exe
 Windows Web + MS SQL hosting: HS_WinHosting_MSSQL_Bundle_<HSphere-

version>.exe

Links to the packages are published on the Parallels H-Sphere Download page at

http://www.parallels.com/download/hsphere/33/

provide details of your Parallels account).

(to access the page, you will have to

C HAPTER 4

Uninstalling Parallels H-Sphere Winbox

Parallels H-Sphere Windows software can be uninstalled from a Windows server only
manually.

¾ To uninstall Parallels H-Sphere for Windows:

1 Go to the directory [disk]:\Hsphere\bin\

 Unregister the HSSVC and HsQuotas services by running the commands:

hssvc /unregserver
HsQuotas /unregserver

 Remove the HKEY_LOCAL_MACHINE\SOFTWARE\Psoft key from the registry.

2 Remove the hsphere service by running in the command line:

[WinDir]\Microsoft.NET\Framework\[version]\InstallUtil.exe /u
[\hsphere.net]\bin\hsphere.exe

Where:
 [WinDir] is a path to the directory where Windows is installed (usually

C:\Windows)

 [version] is a version of ASP.NET (v1.0.3705 or later)
[\hsphere.net] is a path to the directory where HSphere.NET is located For example:

C:\Windows\Microsoft.NET\Framework\v1.1.4322\InstallUtil.exe
/u C:\hsphere.net\bin\hsphere.exe

3 Go to the IIS interface (Programs -> Administrative Tools -> Computer

management -> Internet Information Services) and perform one of the

following two actions:

 If Parallels H-Sphere was set up on the default website, remove the CFG,

Urchin, Webshell and MS SQL virtual directories;

 If Parallels H-Sphere was set up on a separate website, remove the website.

4 Check in the component services on the Parallels H-Sphere website

for COM+ applications cfg and cfg/net. To do this:

Go to Programs > Administrative Tools > Component Services > My Computer > COM+
Applications

 Remove IIS{Default Website Root//cfg//NET} and IIS{Default Website Root//cfg}.

In order to remove them, right-click on it and choose Properties, go to Advanced
tab and uncheck Disable Deletion option.

5 In the IIS interface re-map default FTP root to the IIS directory

(usually c:\inetpub\ftproot):

 Go to FTP Sites, right-click the Default FTP Site > Properties.
On the page that appears click Properties, then browse for folder and choose ftproot.

Uninstalling Parallels H-Sphere Winbox 15

6 Re-map default web root to the IIS directory (usually

c:\inetpub\wwwroot):

 Go to Web Sites, right-click the Default Web Site > Properties.
 On the page that appears click Properties, then browse for folder and choose

wwwroot as shows above on Step 5.

7 Remove the user that was created during the Parallels H-Sphere

installation to administer Parallels H-Sphere (by default, it's user
HSadmin).

8 Stop IIS service by running in the command line:

iisreset/stop

9 Remove the Parallels H-Sphere directories from their locat ion: usually

C:\Hsphere and C:\Hsphere.Net.

10 Restart IIS service by running in the command line:

iisreset

Important: Do not delete the <hsphere.net> directory if it contains any of the
packages installed. If you want to uninstall Parallels H-Sphere, uninstall all Parallels H­Sphere packages first.

C HAPTER 5

Appendix. Parallels H-Sphere Winbox MSI Packages

Parallels H-Sphere Winbox installation and update is performed from MSI packages
each responsible for a particular functionality.

Package List

 HsCore - core of Parallels H-Sphere Winbox service
 HsInstaller - Parallels H-Sphere Winbox installer
 HsGeneralHosting - provides FTP hosting services
 HsMSSQL - Parallels H-Sphere MSSQL hosting server (requires MSSQL server

installed on the box)

 HsRSync - RSync utitity
 HsWeb - provides Parallels H-Sphere Web resources for Windows hosting
 HsAspNetSqlEMan - supports ASP.NET Enterprise manager
 HsSharePoint - SharePoint hosting (requires SharePoint installed)
 HsColdFusion - ColdFusion hosting (requires ColdFusion installed)
 HsWebalizer - Webalizer
 HsUrchin - integrates the Google Analytics tool (requires Urchin installed)
 HsMiva - integrates Miva tool (requires Miva installed)
 HsPerl - Perl
 HsAWStats - AWStats
 HsStats - Winbox statistics resource
 HsPHP - PHP hosting, includes both PHP 4 and 5 version
 HsWebShell - WebShell Web File Manager
 HsOsCommerce - OsCommerce
 HsPhpBB - PhpBB
 HsEasyAppSvc - provides EasyApp service to enable installation of EasyApp

collection

Appendix. Parallels H-Sphere Winbox MSI Packages 17

Package Name

Each package filename has the following notation:

<PACKAGE_TITLE>_<HS_VERSION>.<BUILD>.<TIMESTAMP>.msi

where:

 <PACKAGE_TITLE> is the name of the package (see the list above)
 <HS_VERSION> is Parallels H-Sphere version
 <BUILD> is the package build
 <TIMESTAMP> is the package build timestamp (days from 1 Jan 2000)

Example: HsGeneralHosting_3.2.152.3195.msi.

Packages Requiring Third-Party Software

HsMSSQL, HsSharePoint, HsColdFusion, HsUrchin and HsMiva integrate third-party
products into Parallels H-Sphere environment and require respective software installed.
Please refer to separate documents for specific guidelines on their configuring in
Parallels H-Sphere System Administrator's Guide.

Package Dependencies T ree

Parallels H-Sphere Update Wizard installs the packages in the following sequence:

HsCore
|-- HsInstaller
|-- HsMSSQL
|-- HsGeneralHosting
|-- HsRsync
|-- HsWeb
|-- HsAspNetSqlEMan
|-- HsSharePoint
|-- HsColdFusion
|-- HsIpMigrator
|-- HsWebalizer
|-- HsUrchin
|-- HsMiva
|-- HsPerl -- HsAWStats -- HsStats
|
|--HsPHP
|-- HsWebShell
|-- HsOsCommerce
|-- HsPhpBB
|-- HsEasyAppSvc