Paradox K07C Reference And Installation Manual

K07C: Grafica Color Keypad V1.0
Reference and Installation Manual
Warranty
For complete warranty information, please visit www.paradox.com/terms. Your use of the Paradox product signifies your accept ance of all warranty terms and conditions. Imperial, Grafica, BabyWare, EVO and WinLoad are trademarks or registered trademarks of Paradox Security Systems Ltd. or its affiliates in Canada, the United States and/or other countries. For the latest product approvals, such as UL and CE, please visit www.paradox.com. © 2009 Paradox Security Systems Ltd. All rights reserved. Specifications may change without prior notice.
Patents
One or more of the following US patents may apply: 7046142, 6215399, 6111256 , 6104319, 5920259, 5886632, 5721542, 5287111, 5119069, 5077549 and RE39406 and other pending patents may apply. Canadia n and international patents may also apply.
Table of Contents
Overview ................................................................ 5
Description .............................................................................. 5
Features.................................................................................. 5
Installation .............................................................. 6
Viewing Angle.......................................................................... 6
Keypad Cover Clearance........................................................ 6
Mounting the Metal Wall Plate................................................. 7
Connecting Grafica.................................................................. 7
Keypad Input........................ .......................................... ......... 9
Temperature Sensors.............................................................. 9
Mounting Grafica................................................................... 10
Removing Grafica.................................................................. 11
Firmware Upgrade................................ ... .............................. 12
Imperial System Programming ............................... 12
EVO/DGP System Programming............................. 12
Entering Module Programming Mode.................................... 13
Programming Methods.................... ...................................... 13
Feature Select Programming ..................... ... ........................ 13
Decimal Programming..................... ... ................................... 13
Hexadecimal Programming................ .. ................................. 13
Keypad Options...................... .......................................... ... .. 14
Temperature Broadcast......................................................... 18
EVO/DGP Programming Sections......................................... 20
Specifications
Power input Typically 12 to 16 Vdc Current
consumption
120 mA (at maximum backlight setting)
Number of inputs 1 Temperature
sensors
1 built-in, 1 optional external temperature sensor
(TEMP07) Locate indication Blue LED flashes Multibus/Combus
fault indication
Fault indication message will appear on the LCD screen.
Anti-tamper switch Yes (optional) Display TFT screen (Thin Film Transistor). Under electrostatic-
discharge (ESD) conditions the screen may go blank. To
reset the screen press any key or wait one minute.
Screen size: 9cm (3.5”)
Screen resolution: 320x240
Colors: 64k colors Compatibility Imperial V32
EVO48/192
DGP-NE96
DGP-848
NOTE:
Imperial systems require BabyWare V1.0.300 and
higher. Refer to the Imperial System Guide.
Overview PAGE 5
Chapter 1: Overview
1. SD memory card slot
2. Color LCD screen
3. Scroll keys - navigation
4. Temperature sensor
5. Action keys - selection
6. Panic keys
7. Alphanumeric keys
A) Power light:
On = AC power Off = Power failure Flash = System is locating the
keypad
Description
Grafica sets a new milestone for keypads in the security industry. With its full color LCD screen, Grafica offers the unique ability to view zone locations on floor plan drawings.
Other features include a photo screensaver, downloadable tunes and bitmaps for many functions, a smart search engine for users and zones, and an alarm clock.
Features
Photo screensaver
Downloadable tunes and bitmaps
Smart search engine for users and zones
Alarm clock
Indoor temperature sensor
Outdoor temperature sensor (optional)
14 one-touch action buttons
3 keypad-activated panic alarms
Adjustable backlight and volume
4
6 7
5
3
2
A
1
PAGE 6 Installation
Chapter 2: Installation
Viewing Angle
Grafica’s graphic LCD screen is best viewed from an angle between 20° and -10° (see Figure 1). Be sure to install the Grafica keypad at a height and in a direction that provides the best viewing angle.
Figure 1
Keypad Cover Clearance
Grafica’s keypad cover requires sufficient space in order to open properly. Ensure a clearance of approximately 9cm (3.5in) between the bottom of the keypad and possible obstructions such as a light switch that may prevent the keypad from opening properly (see Figure 2).
Figure 2
-10°
+20°
A
- 9cm (3.5”)
B
- Obstruction
A
B
Installation PAGE 7
Mounting the Metal Wall Plate
1. Place metal wall plate to desired position.
2. Drill and insert screws into holes labeled “A” (see Figure 3). Both the top and bottom center holes “C” can be used for an electrical box.
Figure 3
Connecting Grafica
Grafica connects to the control panel’s Multibus/Combus in a star and/or daisy chain configuration. The Multibus/Combus consists of four wires that provide power and two-way communication betwe en the control panel and all modules connected to it. Connect the four terminals labelled
RED, BLK, GRN and YEL of the module to the corresponding
terminals on the control panel (see Figure 4 on page 8). For the maximum allowable installation distance, refer to the Imperial System Guide or the EVO/DGP Reference & Installation Manual.
A
A A
C
C
A
- Mounting holes
B
- For clip
C
- Can be used for electrical box
B
PAGE 8 Installation
Figure 4
Figure 5
A
- * The keypad zone follows the control panel’s EOL definition. The zone speed is set at 600mS and cannot be programmed.
Grafica
B
C
Multibus/ Combus
1 K9* EOL
Connecting Grafica with Keypad Input
A
- To other modules
B
- To control panel
C
- Door Contact
A
- To other modules
B
- To control panel
C
- Temperature Sensor (TEMP07)
Grafica
A
B
C
Multibus/ Combus
Connecting Grafica with Temp. Sensor
30.5m (100ft) max.
Installation PAGE 9
Keypad Input
Grafica’s keypad input can be utilized as a zone input or as an input for the optional temperature sensor (see Optional External Temperature Sensor). Refer to Figure 5 on page 8 for connection instructions.
Temperature Sensors
Grafica offers a built-in temperature sensor and an optional external temperature sensor.
Built-in Temperatur e Sens o r
If the Inside Temp. ON option is enabled, the built-in temperature sensor’s (see Figure 6) reading will displ ay on the System Status screen next to the word “IN”. If another temperature sensor is required, see Optional External Temperature Sen so r.
Figure 6
Optional External Temperature Sensor
Grafica offers an optional external temperature sensor (TEMP07) that connects to Grafica’s keypad input (see Keypad Input). If the Outside Temp. ON option is enabled, the sensor’s reading will display on the System Status screen next to the word “OUT”.
Built-in Temperature Sensor
PAGE 10 Installation
Mounting Grafica
1. Place Grafica’s back plate flush against the mounted metal wall plate “B” (see Figure 7).
Figure 7
2. Slide Grafica’s open slots labeled “A” (see Figure 8) onto the metal wall plate’s tabs labeled “A” (see Figure 7).
Figure 8
3. Gently apply downward pressure to snap Grafica onto the metal wall plate.
A
- Metal wall plate tabs
B
- Metal wall plate
C
- Optional screw
A
B
C
A
A
Clip
Grafica back view
Installation PAGE 11
4. You may insert the optional screw “C” under the Grafica keypad through the space in the metal wall plate’s left tab (see Figure 7 on page 10).
Removing Grafica
1. If required, remove the optional screw (see Figure 7 on page 10).
2. Gently slide the unit upwards with your hands until it separates from the metal wall plate (see Figure 9).
Figure 9
Figure 10
A
A
- Metal wall plate
Grafica (partial view)
Used with EVO/DGP panels only (307USB and Memory Key connections)
PAGE 12 Imperial System Programming
Firmware Upgrade
Imperial Systems
The K07C is firmware upgradeable remotely via th e V32 controller’s Multibus at 57.6Kbps. Using BabyW are connect to the V32 account using any of the connection methods (direct connect, IP static, or IP DNS). Right-click the desired module and se lect Upgrade. When communicating through the Internet, BabyWare will indicate whether the panel or any of the bus modules have a newer firmware version available. A firmware upgrade for a single module or group of modules will take usually less than 10 minutes, which keeps system downtime to a minimum.
EVO/DGP Systems
Upgrade Grafica’s firmware version using the 307USB Direct Connect Interface (see 4-pin connection in Figure 10 on page 11) and In-Field Paradox Upgrade Software. For firmware upgrade instructions, go to paradox.com > Software >WinLoad, and locate the Firmware Upgrade Instructions document.
NOTE: You must first disconnect the keypad’s GRN and YEL combus wires before following instructions.
Chapter 3: Imperial System Programming
For Imperial systems, all Grafica programming and options are set using BabyWare software. For more information, refer to the BabyWare instructions in the Imperial System Guide.
NOTE: Floor plans, tones and graphics can be downloaded to Grafica using BabyWare.
Chapter 4: EVO/DGP System Programming
For EVO and DGP systems, Grafica programming is done through the panel’s Module Programming Mode. Grafica can also be programmed using the WinLoad Installer Upload/Download Software. For more information, refer to the WinLoad instructions or visit our Web site at www.paradox.com. We strongly recomme nd that you read this entire manual before you begin programming.
NOTE: Floor plans, tones and graphics can be downloaded to Grafica using WinLoad V2.6 or higher and NEware V2.0 or higher.
EVO/DGP System Programming PAGE 13
Entering Module Programming Mode
Like all other keypads in the system, Grafica is programmed through the control panel. To do so, you must enter the panel’s Module Programming Mode:
1. From Normal Mode press and hold the [0] key.
2. Enter the [
INSTALLER CODE] (by default 000000).
3. Enter section [4003].
4. Enter Grafica’s 8-digit [
SERIAL NUMBER].
5. Enter the 3-digit [
SECTION] you want to program.
6. Enter the required [DATA].
The control panel will then redirect all programming to the selected Grafica keypad. Use the scroll and action keys (see Figure 1 on page 6) to navigate through desired sections.
NOTE: The keypad’s serial number is located on the PCB, or enter section [0000] in step 3 to view Grafica’s version and serial number.
Programming Methods
The following methods can be used when programming the Grafica keypad:
Feature Select Programming
You can program sections by enabling or disabling op tions. Within these sections, keys [1] to [8] or scroll keys represent a specific Grafica option. Use the scroll keys to highlight the desired option and press the corresponding action key to enable or di sable the option. An “X” will appear to indicate that the option is enabled. Press the appropriate action key to save the status of the selected options.
Decimal Programming
Some sections require the entry of a decimal value. For this method, any value from 000 to 255 can be entered.
Hexadecimal Programming
Some sections require the entry of hexadecimal values A to F. Press the [#] key to scroll through these values. If the value is left unchanged for two seconds, Grafica will automatically select it and move forward to the next digit.
PAGE 14 EVO/DGP System Programming
Keypad Options
The following sections detail Grafica’s programing options for EVO/DGP systems.
Partition Assignment
SECTION [001]: OPTIONS [1] TO [8] Each keypad in the system can be assigned to one or more partitions. In section [001], options [1] to [8] represent partitions 1 through 8 respectively . To assign the keypad to a partition, enable the option that corresponds to the desired pa rtition. By default, partitions 1 to 8 are enabled.
NOTE: Options [5] to [8] are not available with DGP-848 systems.
Display Code Entry
SECTION [002]: OPTION [1] This option determines whether the user’s code # (PIN) is displayed on the LCD screen when entering the PIN.
Option [1] OFF = Digits are replaced by asterisks (*) (default) Option [1] ON = Code # (PIN) digits will be displayed
Display Exit Delay
SECTION [002]: OPTION [2] Based on the user's needs, an Exit Delay Timer can be programmed to provide the user time to exit the p artition before the system is armed. If this option is enabled, the Exit Delay T imer's countdown will appear on the LCD screen next to the hourglass icon.
Option [2] OFF = Exit delay time will not appear Option [2] ON = Exit delay time will appear (default)
Display Entry Delay
SECTION [002]: OPTION [3] Based on the user's needs, an Entry Delay Timer can be programmed to provide the user time to enter their code # (PIN) before the alarm is triggered. If this option is enabled, the Entry Delay Timer's countdown will appear on the graphic LCD screen next to the hourglass icon.
Option [3] OFF = Does not display Entry Delay Timer Option [3] ON = Displays Entry Delay Timer (default)
EVO/DGP System Programming PAGE 15
Confidential Mode
SECTION [002]: OPTIONS [4] AND [5] WARNING: For UL installations, Confidential Mode must be disabled (option [4] = OFF)
If Confidential Mode is enabled and actions are not performed on the Grafica keypad for a period of time, the screen will display the time, date and all LEDs on the keypad will turn off until either a key is pressed, or an code # is entered. The period of time in which no action is performed is defined by the Confidential Mode Timer (see “Confidential Mode Timer” on page 17).
Grafica will switch from Confidential Mode to Normal Mode when a key is pressed or a code # (PIN) is entered. In normal mode, Grafica displays the date, time and the status of the zones for every partition assigned to the keypad. In addition, the alarm memory, bypassed zones and troubles will also be displayed.
S
ECTION [002]: OPTION [4]
Option [4] OFF = Normal Mode (default) Option [4] ON = Confidential Mode
S
ECTION [002]: OPTION [5]
Option [5] OFF = Exit confidential mode by entering an code # (PIN) (default)
Option [5] ON = Exit confidential mode by pressing any key
NOTE: Section [002] option [5] will work onl y if option [4] in section [002] is enabled.
Exit Delay Beep
SECTION [002]: OPTION [6] The keypad can beep once every second or play a selected tone during the Exit Delay Timer. During the final 10 seconds only the beep tone will be heard (at a faster interval) to provide a final warning before the area is armed.
Option [6] OFF = Exit Delay beep is disabled Option [6] ON = Exit Delay beep is enabled (default)
Keypad Input Type
SECTION [002]: OPTION [7] Grafica’s keypad input (see “Keypad Input” on pa ge 9) can be utilized as a zone or as an input for an optional external temperature sensor
PAGE 16 EVO/DGP System Programming
(see “Optional External Temperature Sensor” on page 9). If set as a temperature input, Grafica represents it as the outside temperature on the System Status screen next to the word “OUT”.
Option [7] OFF = Temperature sensor input (default) Option [7] ON = Zone input
Keypad Tamper
SECTION [002]: OPTION [8] When the keypad tamper option is enabled and the keypad's anti­tamper switch (optional) is triggered, the keypad will send a Tamper report to the control panel via the combus.
Option [8] OFF = Grafica’s tamper option is disabled (default) Option [8] ON = Grafica’s tamper option is enabled
Beep on Trouble
SECTION [003]: OPTIONS [1] TO [4] Potential troubles have been sorted into groups. With these options enabled, the keypad will emit an intermittent beep tone whenever a trouble condition occurs from one of the trouble groups. The intermittent beep will remain activated until the user enters Grafica’s Trouble Display or if the trouble is resolved. For a list of troubles, see the appropriate control panel’s Reference and Installation Manual. The intermittent beep will be re-initialized whenever the trouble condition reoccurs.
System and Clock Trouble Beep
SECTION [003]: OPTION [1] O
ption [1] OFF = Beep disabled (default)
Option [1] ON = Be ep on: System Troubles and Clock Loss
Communicator Trouble Beep
SECTION [003]: OPTION [2] Option [2] OFF = Beep disabled
Option [2] ON = Beep on : Communicator Troubles (default)
Module and Combus Trouble Beep
SECTION [003]: OPTION [3] Option [3] OFF = Beep disabled (default)
Option [3] ON = Beep on: Module and Combus Troubles
EVO/DGP System Programming PAGE 17
All Zone Trouble Beep
SECTION [003]: OPTION [4] Option [4] OFF = Beep disabled (default)
Option [4] ON = Beep on: All Zone Troubles
Time Format
SECTION [003]: OPTION [7] Option [7] OFF = 24 hour format (default)
Option [7] ON = 12 hour format: AM/PM
Date Format
SECTION [003]: OPTION [8] Option [8] OFF = Date format: yy-mm-dd (default)
Option [8] ON = Date format: dd-mm-yy
Confidential Mode Timer
SECTION [004] Section [004] determines the amount of time that must elapse without performing an action on the keypad before the keypad enters Confidential Mode (see “Confidential Mode” on page 15). The Confidential Mode Timer can be any value from 005 to 255 seconds (default: 120 seconds).
Temperature Calibration
SECTION [005] = OUTSIDE TEMPERATURE CALIBRATION SECTION [006] = INSIDE TEMPERATURE CALIBRATION The outside temperature reading is that given by the optional external temperature sensor (see “Optional External Temperature Sensor” on page 9) when connected to Grafica’s input. The inside temperature reading is that given by Grafica’s built-in temperature sensor (see “Built-in Temperature Sensor” on page 9). If the temperature reading is inaccurate, enter a calibration value in the corresponding section to adjust the reading. Enter a value between 000 to 254 (000 and 128 = no calibration value). When in Celsius, every value from 001 to 127 adds .5 degrees, and every value from 129 to 254 subtracts .5 degrees, to the temperature display. When in Fahrenheit, every value from 001 to 127 adds 1 degree, and every value from 129 to 254 subtracts 1 degree, to the temperature display.
PAGE 18 EVO/DGP System Programming
Temperature Broadcast
Using sections [007] to [01 1], you can define which temperature readings are used for which purpose. For example, a Grafica keypad is installed in the main house as well as the guest house. The indoor temperature from the guest house keypad can be displayed as the outdoor temperature of the main house keypad, allowing you to monitor the indoor temperatures of both buildings.
Indoor Temperature From Another Grafica
SECTION [007]: OPTION [1] Option [1] OFF = Disabled (default)
Option [1] ON = Enabled
NOTE: Use this section in conjunction with sections [008] and [009].
Outdoor Temperature From Another Grafica
SECTION [007]: OPTION [2] Option [2] OFF = Disabled (default)
Option [2] ON = Enabled
NOTE: Use this section in conjunction with sections [010] and [011].
Send Indoor/Outdoor Temp. to Other Grafica Keypads
SECTION [007]: OPTION [4] Option [4] OFF = Disabled (default)
Option [4] ON = Enabled
For Indoor Temp., Import all Temp. Data From:
SECTION [008] When section [007] option [1] is enabled, enter the serial nu mber of the Grafica keypad from which you would like to import temperature data.
Which Imported Temp. Value is Displayed as Indoor Temp.
SECTION [009] When a Grafica serial number is entered in section [008], the keypads indoor and outdoor temperatures are sent. Select which incoming value will be displayed as the keypad’s indoor temperature. Indoor temperature = (001)
Outdoor temperature = (002)
EVO/DGP System Programming PAGE 19
For Outdoor Temp., Import all Temp. Data From:
SECTION [010] When section [007] option [2] is enabled, enter the serial nu mber of the Grafica keypad from which you would like to import temperature data.
Which Imported Temp. Value is Displayed as Outdoor Temp.
SECTION [011] When a Grafica serial number is entered in section [010], the keypads indoor and outdoor temperatures are sent. Select which incoming value will be displayed as the keypad’s outdoor temperature. Indoor temperature = (001)
Outdoor temperature = (002)
PAGE 20 EVO/DGP System Programming
EVO/DGP Programming Sections
* Must be enabled through option [4] in section [002] first.
Section [001]: Keypad Partition Assignment
Option OFF ON
[1] Partition 1 NDisabled UEnabled [2] Partition 2 NDisabled UEnabled [3] Partition 3 NDisabled UEnabled [4] Partition 4 NDisabled UEnabled [5] Partition 5 NDisabled UEnabled [6] Partition 6 NDisabled UEnabled [7] Partition 7 NDisabled UEnabled [8] Partition 8 NDisabled UEnabled
Section [002]: General Options 1
Option OFF ON
[1] Display code entry UDisabled NEnabled [2] Display exit delay NDisabled UEnabled [3] Display entry delay NDisabled UEnabled [4] Confidential mode UDisabled NEnabled [5] To exit confidential mode * UEnter
Code
NPress key
[6] Exit delay beep NDisabled UEnabled [7] Keypad input type UTemp.
Sensor
NZone
[8] Keypad tamper UDisabled NEnabled
U= Default Setting
EVO/DGP System Programming PAGE 21
Default Setting: 120 seconds
Section [003]: Beep on Trouble
Option OFF ON
[1] System & clock trouble beep UDisabled NEnabled [2] Communicator trouble beep UDisabled NEnabled [3] Module & combus trouble beep UDisabled NEnabled [4] All zone trouble beep UDisabled NEnabled [5] Future use N-- N-- [6] Future use N-- N-- [7] Time format 24h / AM PM U24h NAM /PM [8] Date display Uyy-mm-dd Ndd-mm-yy
Section [004]: Confidential Mode Timer
Data ___/___/___ (005 to 255 seconds)
Section [005]: Outside Temperature Calibration
Data ___/___/___ (001 to 254; 000 and 128 = no calibration
value)
Section [006]: Inside Temperature Calibration
Data ___/___/___ (001 to 254; 000 and 128 = no calibration
value)
PAGE 22 EVO/DGP System Programming
Section [007]: Temperature Options
Option OFF ON
[1] Indoor temperature from another
Grafica
UDisabled NEnabled
[2] Outdoor temperature from
another Grafica
UDisabled NEnabled
[3] Future Use NN/A NN/A [4] Send indoor / outdoor
temperature to other Grafica keypads
UDisabled NEnabled
[5]-[8] All Zone Trouble Beep NN/A NN/A
Section [008]: For Indoor Temp., Import all Temp. Data From:
Data __/__/__/__/__/__/__/__ (Another Grafica’s serial #)
Section [009]: Which of the Imported Temp. Values Will be
Displayed as Indoor Temp.
Data ___/___/___ (001 = Internal / 002 = External)
Section [010]: For Outdoor Temp., Import all Temp. Data From:
Data __/__/__/__/__/__/__/__ (Another Grafica’s serial #)
Section [011]: Which of the Imported Temp. Values Will be
Displayed as Outdoor Temp.
Data ___/___/___ (001 = Internal / 002 = External)
Section [100]: Download From Memory Key
Download data from memory key
Section [110]: Copy to Memory Key
Upload data to memory key
EVO/DGP System Programming PAGE 23
Index
Numerics
12/24 hour time .............................................................................. 17
A
All zone trouble beep .....................................................................17
AM/PM
........................................................................................... 17
B
Beep ........................................................................................16, 17
Beep - exit delay ............................................................................15
Beep on trouble .............................................................................16
C
Clock trouble beep ......................................................................... 16
Code entry
..................................................................................... 14
Combus trouble beep ..................................................................... 16
Communicator trouble beep ........................................................... 16
Confidential mode
.......................................................................... 15
Confidential mode timer ................................................................. 17
Connections ..................................................................................... 7
Cover clearance
............................................................................... 6
D
Date format .................................................................................... 17
Decimal programming .................................................................... 13
DGP-848
........................................................................................ 14
Display code entry ......................................................................... 14
Display exit delay ........................................................................... 14
E
Entry delay ..................................................................................... 14
EOL definition
.................................................................................. 8
EVO/DGP systems ........................................................................ 12
Exit delay ....................................................................................... 14
Exit delay beep
.............................................................................. 15
PAGE 24 EVO/DGP System Programming
F
Feature select programming .......................................................... 13
Firmware upgrade .......................................................................... 12
H
Hexadecimal programming ............................................................ 13
Hourglass icon ............................................................................... 14
I
Imperial systems ............................................................................ 12
Indoor temperature
........................................................................ 18
Input ................................................................................................. 9
Input type ....................................................................................... 15
Installation hei gh t
............................................................................. 6
K
Keypad clearance ............................................................................6
Keypad Input .................................................................................... 9
Keypad input type
.......................................................................... 15
Keypad options .............................................................................. 14
Keypad tamper .............................................................................. 16
M
Metal wall plate ................................................................................ 7
Module programming mode
........................................................... 13
Module trouble beep ...................................................................... 16
Mounting ....................................................................................7, 10
O
Outdoor temperature ...................................................................... 18
Overview
.......................................................................................... 5
P
Partition .......................................................................................... 14
Partition assignment ...................................................................... 14
Programming methods ...................................................................13
Programming mode
....................................................................... 13
Programming sections ................................................................... 20
PAGE 25
R
Removing Grafica .......................................................................... 11
S
Sections ......................................................................................... 20
Specifications ................................................................................... 4
System trouble beep ...................................................................... 16
T
Tamper .......................................................................................... 16
Temperature - indoor/outdoor
........................................................ 18
Temperature broadcast .................................................................. 18
Temperature calibration ................................................................. 17
Temperature sensor
......................................................................... 9
Time format .................................................................................... 17
Trouble - beep
............................................................................... 16
U
UL installations ............................................................................... 15
Upgrade firmware .......................................................................... 12
Uploading/downloading data .......................................................... 19
V
Viewing angle .................................................................................. 6
W
Wall plate ......................................................................................... 7
Wiring
............................................................................................... 7
Z
Zone trouble beep .......................................................................... 17
K07C-EI00 06/2009 PARADOX.COM Printed in Canada
For technical support in Canada or the U.S., call 1-800-791-1919, Monday to Friday from 8:00 a.m. to 8:00 p.m. EST. For technical support outside Canada and the U.S., call 00-1-450-491-7444, Monday to Friday
from 8:00 a.m. to 8:00 p.m. EST.
Please feel free to visit our website at www.paradox.com.
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