Paradox Insight HD77 Installation Manual

paradox.com
Paradox Insight
HD77
Installation Guide
Revision 1.00
HD77 Installation Guide 1
Warranty
For complete warranty information on this product please refer to the Limited Warranty Statement found on the website www.paradox.com/terms. Your use of the Paradox product signifies your acceptance of all warranty terms and conditions. Please ensure compliance with the applicable laws of local jurisdictions including privacy laws. © 2014 Paradox Ltd. All rights reserved. Specifications may change without prior notice. Canadian and international patents may apply. EVOHD Digiplex is a trademark or registered trademark of Paradox Ltd. or its affiliates in Canada, the United States and/or other countries. LODIFF® is a registered trademark of Fresnel Technologies I nc. For the latest information on products approvals, such as UL and CE, please visit www.paradox.com.
Note: This hardware or software product (“product(s)”) and its related documentation are provided by
Paradox for use complying with all local, national, and international laws. any express or implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and noninfringement are disclaimed. In no event shall Paradox be liable to any customer or third party for any direct, indirect, special, exemplary, or consequential damages of any kind (including, but not limited to, payment for procurement of substitute goods or services; loss of property, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way from the use of the product(s) and related documentation.
This product is manufactured in Canada. Paradox 780 Industrial Boulevard St-Eustache, Quebec Canada, J7R 5V3 Tel: (450) 491-7444 Fax: (450) 491-2313
Contents
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1 HD77 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chapter 2 Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.2 Location and Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.3 HD77 Installation (Wall or Corner Mount) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 3 Configure IP Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.1 Setting Up the Router for Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2 Reserve the IP or Bind the IP to a MAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 4 HD77 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1 PIR programming Through BabyWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 System Programming Through BabyWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3 Registering your Customer’s System with ParadoxMyHome . . . . . . . . . . . . . . 27
4.4 Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 5 Insight Application Configuration . . . . . . . . . . . . . . . . . . . . . . . . 31
Appendix: A Specifications ............................................................................32
HD77 Specifications ............................................................................................................32
Appendix: B PIR Detector Beam Pattern .......................................................33
Appendix: C Certifications .............................................................................34
HD77 Installation Guide 3
Introduction 1
Introduction 1
The Paradox HD77 is an HD video & audio camera with superior PIR detector. HD77 is a high-performance HD 720p color camera, and a microphone with an integrated PIR detector. It offers superior motion detection with video verification, for areas up to 12m x 12m (40ft x 40ft). The HD77 enables streaming Video On Demand (VOD) and Record On Demand (ROD) functionality using the Insight Application. Video and JPEG outputs can be sent to the IPRS-7 monitoring software and to the user's email to help determine the cause of an alarm, and apply an appropriate response to the situation. The HD77 provides 24/7 continuous monitoring of your property. The high definition digital video camera transmits a color signal at 360p resolution during normal light conditions. During periods of low light the HD77 supplies IR illumination that supports the HD77 camera down to zero lumens of light with black and white signal transmission. The high quality microphone supplements the video with superior quality audio. The system’s master user can ensure privacy by setting viewing rights by user. This can be done through the Paradox Insight app. The HD77 also increases privacy and security by storing video recordings within the module. This way any recordings are more secure than video files stored on a pubic or private server. The module only records upon a detection event or when Record On Demand is enabled. The HD77 is user-centered and respects user privacy. There are 2 levels of authorization. The lower level authorized users receive 15 minutes of viewing after an alarm. The higher level authorized users have unlimited viewing and authorization to Record On Demand. Recording only takes place when an alarm is triggered, or when an authorized user implements Record On Demand. Each time ROD is enabled the recording is limited to 5 minutes. Images sent to the CMS include only those from actual alarm events, as defined during installation. Recordings of events remain in control of the user and are stored within the HD77 device. The master user can download the recordings at his convenience and to his preferred files location.
1.1 HD77 Key Features
• HD 720p 1.4 Mega Pixel color image sensor
• Video and Audio H.264 streaming for VOD and ROD
• Paradox patented PIR technology
• Video verification of an alarm event viewable by IPRS-7/CMSI or the Mobile application
• Integrated email client to send notification of events as video and/ or images
• Multiple simultaneous multimedia streams
• Event file names and video file names are linked through the naming convention for easy identification
• Auto Gain Control, Auto White Balance, Auto Exposure
• Zero-lux vision using high power IR LEDs
• Microphone for high quality sound transmission
• 4 GB Micro SD card
• Digibus connection to Paradox EVOHD Panel
• LAN connection
4 HD77 Installation Guide
1.2 Overview
P A R A D O X
TX RX
LED 2 LED 3
LED 1
LED 4 LED 5
Camera
Microphone
IR LEDs
Information
TX RX
LED 2 LED 3 LED 1 LED 4 LED 5
The Paradox HD77 is an HD video and audio camera with a superior PIR detector.
Figure 1 – Front view
1.3 LED Status Indicators
The following table describes the HD77 LEDS and their functionality.
Figure 2 – LED Arrangement
LEDs 1, 2, 4, and 5 are used for installer diagnostics. These LEDs are active after boot up, when the lock mechanism is opened.
HD77 Installation Guide 5
Table 1: LED Status Indicators
LED Functionality LED assignment
LED1 Data TX Flashing green = data
transmission Off = No data
LED2 Data RX Flashing green = data
reception Off = No data
LED3 (both with the case
HD77 module is up and running. There are currently no alarms or requests for VOD/ROD.
OFF
locked and unlocked)
Firmware upgrade in progress Flashing Purple
VOD (no PIR detection) Blue on
Power-up (PIR stabilization and CPU not fully ready –
Flashing Blue
waiting for all labels)
Locate mode Flashing Blue
General bus failure, wiring problem, too many modules
Red on
communication problem
Bus low power Flashing Red
PIR alarm Red for 5 sec
LED4 Active Web connection Green
LED5 100MB/10MB link
100MB/10MB data TX or RX
Green = LAN Active Off = No Connection Flashing green on data
Important - LED3: PIR indication can be set to On or Off by the installer, however, the VOD indication can be turned off only by the master user using the Insight application. Turning the VOD LED off may be considered in some countries as a violation of applicable laws. Make sure to install the HD77 according to Local Laws.
6 HD77 Installation Guide
Hardware Installation 2
Hardware Installation 2
This section explains the hardware requirements and mounting instructions.
2.1 Requirements
Before you start the installation make sure you have all of the required infrastructure, tools and software.
2.1.1 Hardware
Note: A singleCAT5 or higher cable can be used to wire a single HD77 camera. This cable includes 2 twisted
pairs for the 4-wire combus and 2 twisted pairs for the Ethernet lines. When using this option the cable length is limited to 50 meters. When using this option the cable length is limited to 50 meters.
Note: An alternate wiring scheme is to wire the HD77 with two separate cables. 1 Ethernet cable and 1– 4-
wire combus.
In order to take full advantage of all that the Insight Solution has to offer ensure that the mounting location has the following infrastructure:
• 4-wire combus cable that connects to the EVOHD
• Ethernet line that connects to a router or Ethernet switch
• a router with enough ports to connect all of the cameras (1 port for each camera) plus 1 port if you are using an IP150, 1 port for your computer, and 1port for the incoming internet connection
If the router does not have enough ports you will also need a switch.
The router will need to be configured for port forwarding for the HD77. Each HD77 in the system will have a different IP address and each one will need port forwarding to two ports of its IP address. One from the external IP address:port (any port above port #1024) to the internal <IP address>:80 and one for <IP address>:443.
The installer will also need to have the following job specific tools and equipment:
• a laptop with Windows 7
• a connection from your laptop to the system either by:
• 307USB cable OR
• IP150 Internet module to connect to the EVOHD serial port
Figure 3 – Recommended wiring for using the oneCAT5 or higher cable
HD77 Installation Guide 7
Figure 4 – HD77 Hardware Connections
2.1.2 Software
The installer will also need to have the following software available on his laptop.
• BabyWare Installer software V 2.5 or higher (downloadable from paradox.com)
• Paradox IP Exploring Tool V1.66 or higher (downloadable from paradox.com)
2.2 Location and Mounting
Follow the recommendations and cautions in order to get the most out of your system.
2.2.1 Recommendations
• Install the device at a height between 2.1m to 2.7m (7ft to 9ft), allowing a minimum gap of 2cm (~1 in) from the ceiling (to allow for opening/closing of the cover).
8 HD77 Installation Guide
Figure 5 – Mounting Guidelines
• Install the device in a location where the detector and camera’s field of view is clear of any obstacles.
• For LAN connection, use a CAT5e/CAT6 Ethernet cable (70m Max.) between the HD77 and the router.
• Mount the module so that walking traffic cuts across the beam pattern.
2.2.2 Cautions
• Do not install the device near objects causing temperature changes such as heaters, refrigerators and ovens.
• Do not install the device in the path of air flow from vents, fans or windows.
• Do not install the device in the path of reflective surfaces, direct sunlight or infrared light.
• Do not install the device where it is exposed to oil vapors or steam.
• Do not touch the sensor surface or the camera lens as this could result in a detector malfunction.
2.3 HD77 Installation (Wall or Corner Mount)
1. Separate the front from the back plate of the HD77:
Step 1. Open the lock mechanism at the bottom of the device.
Step 2. Pry the cover off from the bottom of the unit.
Step 3. Lift the front cover up and away. On the back of this module you will see the serial number.
Step 4. Knock out the appropriate holes on the back plate. Use an awl or an ice pick.
Step 5. Write the serial number of the module into your module table. Include the exact location of this
module. If you are using BabyWare the serial number will be displayed, but you will need to write down the correct location for each module serial number.
2. Ensure to include the wall tamper knockout for the installation.
HD77 Installation Guide 9
RBGYRx- TX-RX+
Tx+
RBGYRx- TX-RX+
Tx+
Anti-Tamper
For corner installation
Anti-Tamper
For wall installation
Wall mount
Ceiling
Corner mount
Figure 6 – Knockout Locations
3. Secure the back plate to the wall at the location:
Step 1. Install the device a minimum of 2cm (~1 in) from the ceiling, between 2.1m and 2.7m off the
floor.
Step 2. Insert the Ethernet and 4-wire combus cables through the wiring slot of the back plate.
Step 3. Secure the back plate to the wall with screws. (use wall anchors if required).
Step 4. Ensure that the wall tamper knockout is secured to the wall.
Step 5. Wire up both the 4-wire combus and the Ethernet cable.
Step 6. Connect the wires to the terminal board as seen in Figure 8 on page 11 and Figure 7 on page 11.
Note: A singleCAT5 or higher cable can be used to wire a single HD77 camera. This cable includes 2 twisted
pairs for the 4-wire combus and 2 twisted pairs for the Ethernet lines. When using this option the cable length is limited to 50 meters. When using this option the cable length is limited to 50 meters.
10 HD77 Installation Guide
Figure 7 – Recommended wiring for using theCAT5 or higher cable option.
RBGYRD- TD-RD+
TD+
4-wire combus
Ethernet
Figure 8 – HD77 2 Cables Wiring
Note: These are 2 separate cables going to two different locations. One cable to the router and one cable to
the EVOHD.
Step 7. Slack wire should not interfere with closing the cover.
HD77 Installation Guide 11
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