Pantum P3100DN User Manual
User Guide
Pantum P3000 Series
High-speed Monochrome Laser Printer
It is recommended that you read this Guide carefully before using the printer
Preface
Welcome to Pantum series products!
Thank you for choosing to use a Pantum series product!
To protect your vital interests, please read the following statements carefully.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Seine Technology Co., Ltd.
®
Microsoft
Microsoft Corporation in the United States and/or other countries/regions.
The ownership of the names of the software in this User Guide belongs to their respective
parent companies in accordance with the corresponding license agreement, reference is for
illustration only.
All other product and brand names herein may be the registered trademarks, logos, or service
marks of their respective owners, reference is for illustration only.
, Windows®, Windows server® and Windows Vista® are trademarks registered by
Copyright
The copyright of this User Guide is owned by Zhuhai Seine Technology Co., Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any
format without the prior written consent of Zhuhai Seine Technology Co., Ltd.
Version: V1.0
Disclaimer
For a better user experience, Zhuhai Seine Technology Co., Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without
notice.
Users are responsible for any damages arising from a failure to follow this User Guide.
Meanwhile, apart from the express warranty made in the product maintenance manual or
service commitment, Zhuhai Seine Technology Co., Ltd. does not make any express or
implied warranty or guarantee in relation to this User Guide (including typesetting or words).
The copying, printing, scanning (or reproduction by any other means) of this product to create
certain documents or images may be prohibited by local laws. If you are uncertain about the
legality of using this product to create certain documents or images, you should consult your
legal advisor in advance.
I
Safety Precautions
Laser Safety
Laser radiation is harmful to the human body. Since the laser components are completely
sealed within the printer, laser radiation will not leak. To avoid laser radiation, please do not
disassemble the printer at discretion!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer has
an integrated Class III B laser diode, which does not emit radiation among laser components.
The following label is attached to the laser components inside the printer.
Safety Warning
Please note the following safety warnings before using the printer:
Warning
There is a high-voltage electrode inside the printer. Before
cleaning the printer, make sure the power is turned off!
Plugging and unplugging the power cord plug with
a wet hand may result in an electric shock.
The fuser unit is hot during and after
printing. Touching the fuser unit (the
shaded area as shown) may cause burns!
The fuser unit bears a high temperature warning
label. Please do not remove or damage this label.
II
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Comply with all warnings and instructions marked on the equipment or specied in the
manual supplied with the equipment;
4. If the operating instructions conict with the safety information, please refer back to the
safety information, as you may have misunderstood the operating instructions. If you
cannot resolve the conicts, please call the Customer Service Hotline or contact a service
representative for help;
5. Before cleaning the equipment, remove the power cord from the AC power supply outlet.
Do not use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious
damage caused by the falling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not place any articles on top of the power cord. Do not put the equipment in a place
where its power cord will be stepped on by people;
9. Outlets and extension cords must not be overloaded. This may reduce performance and
could result in re or electric shock;
10. Do not allow pets to chew on the AC power cord or the computer interface cable;
11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the
high-voltage device, which otherwise may result in re or electric shock. Take care not to
spill liquids onto the equipment;
12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary
repairs may only be carried out by professional maintenance personnel. Opening or
removing the cover could result in an electric shock or other potential hazards. Incorrect
disassembly and assembly could also result in an electric shock during future use;
13. If any one of the following occurs, disconnect the equipment from the computer and pull
out the power cord from the AC wall socket and contact a qualied member of the service
personnel for maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Signicant changes in the equipment’s performance.
14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other
controls may result in damage and mean that professional maintenance personnel need
to spend more time xing it;
15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If
possible, pull out the AC power cord during a thunderstorm;
16. If you continuously print multiple pages, the surface of the tray will become very hot. Take
care not to touch this surface, and keep children away from this surface;
17. The signal wire of the device connected with the printer can not be connected to the outdoors;
18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of
documents in a poorly ventilated room;
19. In standby status, the product will automatically enter into the power saving (sleep) mode
if it does not receive any job order for a while (such as 1 minute); and it can realize zero
power consumption only if it has not been connected with any external input power supply;
20. As the Class 1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
21. Please keep this User Guide properly.
III
Regulatory Information
This symbol indicates that, at the end of your product’s life, it must not be discarded
as domestic waste. Instead, you should dispose of your used equipment at a
designated collection point for the recycling of waste electrical and electronic
equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). Please contact your distributor / supplier for further
information.
This product is suitable for indoor use only.
European Community (EC) directives conformity
This product complies with the protection requirements of EC directives 2004/108/
EC and 2006/95/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility and safety of electrical
equipment designed for use within certain voltage limits.
The manufacturer of this product is: Zhuhai Seine Technology Co., Ltd., No. 63,
Mingzhubei Road, Xiangzhou District, Zhuhai City, Guangdong, P.R. China.
A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satises the Class B limits of EN 55022 and safety requirements of
EN 60950.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the
requirements of the revised Directive 2011/65/EU for managing toxic and
hazardous substances.
IV
Table of Contents
1. Before Using the Printer .................................................................................................................1-2
1.1. Packing List .............................................................................................................................1-2
1.2. Components of the Printer .......................................................................................................1-3
1.3. Toner Cartridge .......................................................................................................................1-5
2. Paper and Print Media ....................................................................................................................2-2
2.1. Paper Specications ...............................................................................................................2-2
2.2. Special Paper ..........................................................................................................................2-3
2.3. Loading Paper .........................................................................................................................2-4
2.3.1. Loading into the Automatic Feeder Tray ............................................................................2-4
2.3.2. Loading into the Manual Feeder Tray ................................................................................2-5
2.4. Non-printable Area ................................................................................................................... 2-7
2.5. Paper and Manuscript Use Principles ......................................................................................2-7
3. Installing and Uninstalling Driver Software ....................................................................................3-2
3.1. Windows-based Driver .............................................................................................................3-2
3.1.1. Driver Install ......................................................................................................................3-2
3.1.2. Driver uninstall ...................................................................................................................3-7
3.2. Installation of the Driver Software on a Mac System ...............................................................3-2
4. Network Settings (for Network Models) ..........................................................................................4-2
4.1. Installing the Printer onto the Network .....................................................................................4-2
4.2. Setting Network Products ........................................................................................................4-3
4.2.1. Viewing or Changing Network Settings ..............................................................................4-3
4.2.2. Setting or Changing the Login Password of a Web Page ..................................................4-3
4.2.3. IP Address .......................................................................................................................... 4-4
5. Printing ...........................................................................................................................................5-2
5.1. Print Function ...........................................................................................................................5-2
5.2. Print Settings ...........................................................................................................................5-3
5.2.1. Basic Page .........................................................................................................................5-3
5.2.2. Paper Page ........................................................................................................................5-4
5.2.3. Layout Page .......................................................................................................................5-6
5.2.4. Advanced Page .................................................................................................................. 5-7
5.3. Printing Mode ...........................................................................................................................5-9
5.3.1. Printing with the Automatic Feeder Tray ............................................................................5-9
5.3.2. Printing with the Manual Feeder Tray ..............................................................................5-9
5.4. Automatic Two-Sided Printing ................................................................................................ 5-10
6. Control Panel ..................................................................................................................................6-2
6.1. Overview of the Control Panel .................................................................................................6-2
6.2. Control Panel's Button and LED Functions..............................................................................6-2
6.3. LED Indications ........................................................................................................................6-3
7. Routine Maintenance......................................................................................................................7-2
7.1. Cleaning the Printer .................................................................................................................7-2
7.2. Maintenance of the Toner Cartridge .......................................................................................7-3
7.2.1. About the Toner Cartridge ..................................................................................................7-3
7.2.2. Replacing the Toner Cartridge ...........................................................................................7-4
8. Troubleshooting ..............................................................................................................................8-2
8.1. Cleaning Jammed Paper ........................................................................................................8-2
8.1.1. Paper Jam in the Tray ........................................................................................................ 8-2
8.1.2. Paper Jam in the Manual Feeder Tray ...............................................................................8-3
V
8.1.3. Internal Jam .......................................................................................................................8-4
8.1.4. Paper Jam in the Fuser Unit ..............................................................................................8-5
8.1.5. Duplex Unit Jam .................................................................................................................8-6
8.2. Software Failure .......................................................................................................................8-7
8.3. Common Troubleshooting ........................................................................................................8-7
8.3.1. Common Problems ............................................................................................................8-7
8.3.2. Image Defects ....................................................................................................................8-8
9. Product Specications ....................................................................................................................9-2
9.1. Overview ..................................................................................................................................9-2
9.2. Printing Specication ...............................................................................................................9-3
VI
Before Using the Printer
1
CHAPTER
1. Before Using the Printer ....................................................................................................................2
1.1. Packing List
1.2. Components of the Printer
1.3. Toner Cartridge
................................................................................................................................2
..........................................................................................................3
..........................................................................................................................5
1-1
1. Before Using the Printer
1.1. Packing List
When you open the package, make sure that the following parts are included in the package:
Parts Name Quantity
Printer 1
Toner Cartridge 1
USB interface cable 1
Power cord 1
CD-ROM 1
Quick Setup Guide 1
Pantum Warranty 1
Note: • The warranty card may not be included in some regions.
1-2
1.2. Components of the Printer
2
7
1
4
3
5
6
9
8
| Front view
1 Output Bin: It is used to store the printed paper
2 Control Panel: Indicates the print status
3
4 Front Cover: The toner cartridge can be removed by opening the front cover
5
6 Manual Feeder Tray Guides: Adjusts to the width and height of the paper
7 Main Power Switch: Turns the power supply on or off
8 Automatic Feeder Tray: Holds the print paper
9
Output Tray: Prevents the printed paper from falling
Manual Feeder Tray: The print media can be manually inserted by opening the
front cover of the manual feeder tray
Paper-width Guides: It is used to adjust the width of the paper inside the
automatic feeder tray
1-3
| Rear view
4
3
2
1
5
1 USB Interface: For connecting directly to the computer
2 Network Interface (optional): For connecting the printer to the network
3 Power Socket: For connecting the power cord
4 Rear Cover: It can be opened to check for jammed paper
5
Duplex Printing Unit: For releasing jammed paper at the rear during duplex
printing
1-4
1.3. Toner Cartridge
| Service life of the toner cartridge
Type Average Print Volume
Standard-capacity
toner cartridge
High-capacity toner
cartridge
About 3,000 pages
(The above data is based on the ISO/IEC 19752 standard)
About 6,000 pages
(The above data is based on the ISO/IEC 19752 standard)
Note: • The model is subject to change without notice.
• The consumable capacity may vary depending on the type used.
• For optimal print quality, it is not recommended to use anything other than
original Pantum branded consumables.
• The warranty excludes damage caused by using non-Pantum original
consumables.
1-5
Paper and Print Media
2
CHAPTER
2. Paper and Print Media .......................................................................................................................2
2.1. Paper Specications
2.2. Special Paper
2.3. Loading Paper
2.3.1. Loading into the Automatic Feeder Tray
2.3.2. Loading into the Manual Feeder Tray
2.4. Non-printable Area
2.5. Paper and Manuscript Use Principles
.............................................................................................................................3
............................................................................................................................4
.................................................................................................................. 2
...............................................................................4
...................................................................................5
......................................................................................................................7
......................................................................................... 7
2-1
2. Paper and Print Media
2.1. Paper Specications
Automatic Feeder
Tr
ay
al Feeder
Manu
Tr
ay
Media Ty
Media Size
Media We
Maximum Capacity of
the Tr
Media Ty
Media We
Maximum Capacity of
the Tr
pe Plain
A4, A
Executive, Folio, Ocio, Statement, Big 16K, Big
32K, 16K, 32K, B6 custom, etc.
ight 60~105g/m²
ay
pe
ight 60~200g/m²
ay
250 sheets, 80g/m² paper
Plain, special paper (transparency,
label, envelope, thick, etc.).
1 sheet
5, JIS B5, IS0 B5, A6, Letter, Legal,
Note: • It is recommended that you use standard A4 (80g/m²) paper.
• Extensive use of special paper may affect the service life of the printer.
• The use of print media that does not meet the standard set out in this User
Guide may result in poor print quality, an increased risk of paper jam and
excessive wear of the printer.
cardstock,
• Properties such as weight, composition, texture, and humidity are important
factors affecting the printer’s performance and output quality.
• Please take the following factors into account when selecting the print media:
1. Desired print effect: The selected print media should meet the
requirements of the print tasks.
2. Surface smoothness: The smoothness of the print media may affect the
sharpness of the print results.
3. Some print media may meet all the standards for use contained herein,
but may still result in an unsatisfactory print effect. This may be due to incorrect
operation, inappropriate temperature and humidity, or other factors beyond the
control of Pantum. Before purchasing large quantities of print media, make sure
that the print media meets the specications detailed in this User Guide.
4.Using print media that does not meet these specifications may cause
damage to the printer.
2-2
2.2. Special Paper
This printer supports the use of special printing papers. Special paper includes: label,
envelope, transparency, thick, etc.
Note: • When using special paper or print media, be sure to select the appropriate
paper type and size in the printer settings so as to get the best print effect.
| Please observe the following recommendations:
Types of print media Correct Practices Incorrect Practices
Only use labels with no exposed
Using wrinkled, blistering or
damaged labels.
Label
lining paper.
Labels should be placed at when
used.
Only use full sheets of labels.
There is no guarantee that all
labels on the market will meet the
corresponding requirements.
Envelope
Tr
ansparency
Thick
Envelopes should be loaded
evenly.
Only use transparency lm that
has been approved for use in
laser printers.
When removed from the printer,
transparencies should be placed
on a at surface.
Only use heavy paper that
is approved for use in laser
printers and meets the weight
specications of this printer.
Using wrinkled, nicked, stuck or
damaged envelopes.
Using envelopes with clips, snaps,
windows, or coated linings.
Using self-adhesive stickers or
other synthetic materials.
Using transparent print media
that is not suitable for laser
printers.
Use paper whose weight is
greater than the recommended
media specication for this printer,
unless the paper is approved for
use in this printer.
2-3
2.3. Loading Paper
2.3.1. Loading into the Automatic Feeder Tray
1. Slide out the automatic feeder tray from the printer.
2. Adjust the automatic feeder tray’s paper length and width guides to the desired paper size
slot; so that they are consistent with the length and width of the paper.
Note: • Do not overly squeeze the "paper length guide" and "paper width guide",
otherwise it could easily lead to deformation of paper.
3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error,
and then load the paper into the tray print-side down.
2
The automatic feeder tray can be loaded up to 250 pages, 80g/m
paper.
2-4
4. Raise the output tray to avoid the printed paper from slipping and falling.
Note: • It is recommended that you raise the output tray to prevent the paper from
slipping and falling after printing. If you choose not to raise the output tray, we
recommend that you immediately remove the printed paper from the printer.
• If the quantity of paper loaded into the standard tray at any one time exceeds
2
250 sheets (80g/m
), the paper may jam or may not feed effectively.
• If carrying out single-sided printing, please make sure that the side to be printed
(the blank side) is face down.
2.3.2. Loading into the Manual Feeder Tray
1. Raise the output tray to avoid the printed paper from slipping and falling, or immediately
remove the printed document after the printing is complete.
2. Open the manual feeder tray.
2-5
3. Slide the paper guides inside the manual feeder tray to match the size of both sides of the
paper. Do not exert too much force, otherwise it will cause the paper to jam or skew.
4. Put the print media, such as the envelope or transparency into the manual feeder tray with
both hands until the front end of the envelope or transparency contacts the correction roller.
Note: • When loading paper into the manual feeder tray, the printer will automatically
switch to manual feed mode.
• Please only load one print media into the manual feeder tray at a time and load
another after the printing has finished.
• Load the print media into the manual feeder tray print-side up. When loading,
the top of the paper should enter the manual feeder tray first.
• When using printed paper, please make sure that the side to be printed (the blank
side) is face up.
5. After the printed page exits the printer, load another sheet of paper following the steps above
to continue printing. If you are too slow in loading, you will be alerted to the fact that the feeder
tray is empty and you will need to press the control panel to continue printing. If you load the
paper too quickly, it will be dragged into the printer and is likely to cause a paper jam.
Note: • After printing, please remove the paper, envelopes and transparencies immediately.
Stacks of paper or envelopes may cause a paper jam or for the paper to curl.
2-6
2.4. Non-printable Area
A
B
B
The shaded area indicates the non-printable area.
A
Usage Paper Size
A4 4.2 mm (0.165 in) 4.2 mm (0.165 in)
Printing
Letter 4.2 mm (0.165 in) 4.2 mm (0.165 in)
To
p and bottom
margins (A)
Left and right
margins (B)
The above margin setting only corresponds to PCL6.
2.5. Paper and Manuscript Use Principles
• Paper or manuscript with rough texture, concave and convex, oil stained and high gloss will
result in poor printing performance.
• Please make sure that there is no dust, uff, etc. on the paper.
• Paper shall be put on a at surface and stored under a cool and dry environment.
2-7
Installing and Uninstalling
Driver Software
3. Installing and Uninstalling Driver Software ....................................................................................... 2
3.1. Windows-based Driver ................................................................................................................2
3.1.1. Driver Install ......................................................................................................................... 2
3.1.2. Driver uninstall ......................................................................................................................7
3.2. Installation of the Driver Software on a Mac System................................................................9
3
CHAPTER
3-1
3. Installing and Uninstalling Driver Software
3.1. Windows-based Driver
3.1.1. Driver Install
1. Introduction
The driver software helps users to run the installer and uninstaller using the installation wizard
and uninstall wizard. The tools provided by it and its main functions are as follows:
• Auto-run completes the automatic launch of the installation procedure from the CD.
• Installation: To provide users with the installation wizard for the drivers of the local printer
and network printer.
• Uninstall: To provide users with the uninstall wizard for the drivers of the local printer and
network printer.
For users of Windows XP and Windows Server 2003, when connecting the equipment for the
rst time, a “Found New Hardware Wizard” window will pop up. Please close this window. If
this window is not closed, the printer may not be detected and result in the installation not
being completed.
2. Installation Steps
1) Running Interface
After inserting the installation CD, the program will run automatically and display the following
window:
The user’s identity will be veried before the program starts running. If the user is an
administrator, this interface will display. If the user is a not an administrator, the “Insufcient
privileges. Please install the Pantum P3000 PCL Series Printer with administrator privileges.”
prompt will pop up.
3-2
2) Installation Language
Once the program has started running, you will be taken to the next dialog where you can
change the default installation language.
3) License Agreement
Click the Next button to enter the License Agreement interface. Please read the end user
license agreement carefully and agree by selecting the “I Agree” option and clicking the Next
button to continue with the installation.
The “I Disagree” radio button is checked in the interface by default and the Next button is
inactive. To proceed with the driver installation, users need to check the “I Agree” option.
Then the Next button becomes active.
The driver installation software provides users with help and other resources in HTML format
relating to the Pantum P3000 Series printers. Users can click on User Guide on the interface
to read the corresponding documents.
3-3
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