We heartily appreciate your using of Pantum Series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft®, Windows®, Windows Server® and Windows Vista® are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
Mopria®,the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and
service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized
use is strictly prohibited.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
AirPrint® and the AirPrint logo® are trademarks of Apple Inc.
Wi-Fi Direct,Wi-Fi Protected Setup(WPS),WPA,WPA2,and Wi-Fi Protected Access are marks
of the Wi-Fi Alliance.
The ownership to the names of the software in this User Guide belongs to their respective
companies in accordance with corresponding license agreement, and they are referred for
instructions only.
All other product and brand names herein may be the registered trademarks, trademarks
or service marks of their respective owners, and they are referred for instructions only.
Copyright
The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any
form without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
Version:V1.0
Disclaimer
For a better user
changes to the User Guide. The information contained herein is subject to change without notice.
Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile,
except the express warranty made in the product maintenance manual or service commitment,
Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied warranty or guarantee to
this User Guide (including composing or words).
experience, Zhuhai Pantum
Electronics Co.,Ltd. reserves the right to make
Using this product to copy, print, scan certain documents or images or make other forms of
operations may be prohibited by the local laws. If you are uncertain about the legality of using this
product for certain documents or images, you should consult your legal advisor in advance.
The product can only be used safely in the non-tropical areas at an altitude no higher than
2000 meters.
I
Safety Precautions
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely
sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not
randomly disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The
printer has a Class III b laser diode, which has no laser radiation leakage among laser
components.
The laser components shall complies with the requirements of: U.S. Code of Federal
Regulations, 21 CFR 1040, IEC 60825-1.
The following label is attached to the laser components inside the printer:
Safety Warning
Please note the following safety warnings before using the printer:
Warning
There is high-voltage electrode inside the printer.
Before cleaning the printer,make sure the power is turned off!
Plugging and unplugging the power cord plug with a wet
hand can result in an electric shock.
The fuser unit is hot when and after printing. Touching the
fuser unit (the shaded area as shown) may cause burns!
The fuser unit is attached with a high temperature warning
label. Please do not remove or damage this label.
II
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Comply with all warnings and instructions marked on the equipment or specified in the
manual supplied with the equipment;
4. If the operating instructions conflict with the safety information, please refer back to the safety
information, as you may have misunderstood the operating instructions. If you cannot resolve the
conflicts, please call the Customer Service Hotline or contact a service representative for help;
Before cleaning the equipment, remove the power cord from the AC power supply outlet.
5.
Do not use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious
damage caused by the falling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not put any articles on the power cord. Do not put the equipment at the place where its
power cord could be stepped on by people;
9. Outlets and extension cords must not be overloaded. This may reduce performance and could
result in fire or electric shock;
10.Do not allow pets to chew on the AC power cord or the computer interface cable;
11.Do not allow sharp objects piercing equipment slot, so as to avoid contact with the
high-voltage device, which otherwise may result in fire or electric shock. Take care not to
spill liquids onto the equipment;
12.Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs
may only be carried out by professional maintenance personnel. Opening or removing the cover
could result in an electric shock or other potential hazards. Incorrect disassembly and assembly
could also result in an electric shock during future use;
13.If any one of the following occurs, disconnect the equipment from the computer and pull
out the power cord from the AC wall socket and contact a qualified member of the service
personnel for maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Significant changes in the equipment’s performance.
14.Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls
may result in damage and mean that professional maintenance personnel need to spend
more time fixing it;
15.Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock.
If possible, pull out the AC power cord during a thunderstorm;
III
16.If you continuously print multiple pages, the surface of the tray will become very hot.
Take care not to touch this surface, and keep children away from this surface;
17.The signal wire of the device connected with the printer can not be connected to the outdoors;
18.Please ensure timely ventilation in case of a prolonged use or printing huge amounts
of documents in a poorly ventilated room;
19.In standby status, the product will automatically enter into the power saving (sleep) mode if it
does not receive any job order for a while (such as 1 minute); and it can realize zero power
consumption only if it has not been connected with any external input power supply;
20.As the Class I equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
21.This product should be placed according to the shipping marks on the product package
box during delivery;
22.This product is a kind of low-voltage equipment. When using this product below the specified
voltage range,please refer to the product precautions or call Pantum Aftersales Service Centre,
if the toner comes off the printed contents, or the equipment starts slowly;
23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales
Service Centre to purchase parts they need. If the product sold is inconsistent with the
package list, please go to the specified Aftersales Service Centre to solve the problem;
24.
Install this product in a place with the temperature between 10 ℃ and 35℃ and the relative
humidity between 20% and 80%;
25.This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt
RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
26.IC Radiation Exposure Statement:
This equipment complies with Canada and FCC radiation exposure limits set forth for
uncontrolled environments.
This equipment should be installed and operated with a minimum distance of 20cm between
the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
27.This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
determined by
interference by one or more of the following measures:
turning the equipment off
and on,
the user is
encouraged to try to correct
can be
the
IV
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
•
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
28.Changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
29.The power consumption of the product is 3.137W in networked standby if all wired network
ports are connected and all wireless network ports are activated;
30.Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
31.This Class B digital apparatus complies with Canadian ICES-003.
32.Please keep this User Guide properly.
V
Legal Information
This symbol indicates that, at the end of your product’s life, it must not be
discarded as domestic waste. Instead, you should dispose of your used
equipment at a designated collection point for the recycling of waste electrical
and electronic equipment. Ref: EU Directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE). Please contact your distributor / supplier
for further information.
This product is suitable for indoor use only.
European Community (EC) directives conformity
This product complies with the protection requirements of EC directives
2014/35/EU and 2014/30/EU on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility and
safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd.,
No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060.
A declaration of conformity to the requirements of the Directives is available
upon request from the Authorized Representative.
This product satisfies the Class B limits of EN 55032 and safety requirements
of EN 60950.
This printer is fully compliant with the RoHS Directive 2011/65/EU for
managing toxic and hazardous substances.
VI
Table of Contents
1. Before Using the Printer ..................................................................................................................1
1.1. Product series introduction .......................................................................................................1
13.1. Overview of the Specifications ...............................................................................................84
VIII
1.Before Using the Printer
1
1.1.Product series introduction
Product series parameters
USB
Interface
type
Print
Language
Control
Panel
NET
Wi-Fi
GDI
PDL
LED
LCD
P3010D
series
●●●●
●●
●
P2800DW /
P3010DW
series
●●
●
●●●●
P3300
series
●●
P3300DN
series
P3300DW
series
●
●
●
●
30ppm
A4
33ppm
Print
Speed
32ppm
Letter
35ppm
Automatic Two-Sided Printing
NFC function
Mute printing
(●: Support; Blank: Unsupport)
This product series is subject to additions or changes without prior notice.
●●
●●●
●●
●●●
●●●●
●
●●●●
●
●
1.2.Supplied Accessories
2
NameParts
Toner cartridge
Drum component
USB Interface Cable
Power Cord
CD
Quick Setup Guide
Pantum Warranty
Note:
• The Pantum Warranty may
not be attached in some
regions.
1.3.Product View
3
Side view
1Output BinFor storing the printed paper.
2Control PanelIndicate printer status to conduct set operation.
3Output TrayTo prevent the printed paper from falling.
4Front CoverTo open the front cover to take out the laser toner cartridge.
5Manual feed trayFor placing mediums that are printed in manual feed tray.
Turn the power on or off and press this button under
6Power switch
7Automatic Feeder TrayFor placing mediums that are printed in auto feed tray.
Paper deflector of
8
manual feed tray
Ready state to enter energy-saving mode.
Press and hold this button for more than 2s to turn the printer
power off.
Slide paper deflector to adapt to paper width.
NFC (Near Field
9
Communication) label
Touch this label on mobile device to download or start
Pantum printer App and connect Wi-Fi Directly.
Paper width deflector
4
10
of auto feed tray
Slide paper width deflector to adapt to paper width.
Paper length deflector
11
of auto feed tray
Clip of extended tray
12
of auto feed tray
Rear View
Slide paper length deflector to adapt to paper length.
For adjustment of length extension of the tray .
1
USB Interface
Network Interface
2
3
Power Interface
Rear Cover
4
5
Duplex Printing Unit
Note: ·Printer appearance may differ because of various models and functions,
so the schematic diagram is only for your reference.
For connecting product to computer with USB cable.
For connecting product to network with network cable.
For connecting product to power with power cord.
For paper release when it gets jammed.
For paper feed at duplex printing and paper release when paper
gets jammed at
duplex printing.
1.4.Laser Toner Cartridge
5
Laser toner cartridge is composed of drum component and toner cartridge.
Service life of drum component
TypeAverage Print Volume
Longevity of drum
component
Service life of toner cartridge
TypeAverage Print Volume
Standard-volume
toner cartridge
High-volume toner
cartridge
About 12000 Pages
(Based on ISO 19752 standard)
About 1500 Pages
(Based on ISO 19752 standard)
About 3000 Pages
(Based on ISO 19752 standard)
Note: • The model is subject to increase without notice.
• Consumables capacity may vary with different using types.
The Company does not recommend using consumables other than the
•
original consumables provided, as any damages caused by non-original
consumables are not covered by the scope of warranty.
•
Toner cartridge appearance may differ because of multiple volume and models,
so the schematic diagram is only for your reference.
1.5.Control Panel
6
1.5.1.Overview of control panel
The layout of the printer control panel is shown below:
LCD control panel
No. NameFunctions
LCD Display
1
Wi-Fi
2
indicator/save
toner indicator
Toner cartridge/
3
status indicator
Menu
4
5
OK
UP
6
Display operation interface and product information.
Indicate Wi-Fi connection status (applicable to Wi-Fi model only).
Indicate the on/off of save toner function (applicable to non-Wi-Fi
model only).(Please refer to Chapter 1.5.2.1)
Indicate the status of toner cartridge and printer
(please refer to Chapter 1.5.2.1)
Open the main menu of control panel
Confirm the selection on screen
Scroll through the menus and options .
For menu items need to input, change the numeric value
by cycleaccumulating.
Scroll through the menus and options .
7
7Down
8BackReturn to the previous menu.
For menu item needs to be input, shift the entry positions from left
to right,for example, IP address entry.
Start Wi-Fi function (applicable to Wi-Fi model only).
Wi-Fi key/
9
save toner key
Cancel
11
LED control panel
Press this button for more than 2s during Wi-Fi connection to
cancel connection;
press this button for more than 2s after Wi-Fi is connected to
disconnect Wi-Fi (applicable to Wi-Fi model only).
Open save toner function(applicable to non-Wi-Fi model only).
Execute cancel operation
No.NameFunctions
1
2
Drum/paper
status indicator
Toner cartridge/
status indicator
Indicate the status of paper and drum
component (please refer to Chapter 1.5.2.2).
Indicate the status of toner cartridge and others other
than paper (please refer to
Chapter 1.5.2.2).
Press this button for more than 2s to cancel current
8
printing operation under normal printing condition.
Cancel/continously
3
press key
Press this button to continue the current printing operation, or
press this key for more than 2s to cancel the current printing
operation when paper feed fails or it is lack of paper.
Press this button for more than 2s to print information page at
idle state.
1.5.2.Indicator function of control panel
1.5.2.1.Indicator status display of LCD control panel
Display meanings of Wi-Fi / save toner indicator are as follows:
Display of
No.
1
2
3
Display meanings of toner cartridge / status indicator are as follows:
No.Status
Wi-Fi/save
toner indicator
Display of toner
cartridge/status
indicator
Status
Die out
Blue indicator
blinks
Blue indicator
normally on
Status description
(applicable to WiFi model only)
Wi-Fi disconnected
and sleep mode
Wi-Fi connectingNone
Wi-Fi connected
Status description
(applicable to nonWi-Fi model only)
A4, Letter, Legal, Folio, Oficio, Statement, Executive, JIS B5, ISO B5,
A5, A6, B6,
Japanese Postcard, ZL, 16K,
Postcard, Younaga3, Nagagata3, Yougata2, Custom
60~200 g/m²
Monarch Env, DL Env, C5 Env, NO.10 Env, C6 Env,
Big 16K, 32K,
Big 32K, Yougata4,
Maximum
capacity
of the
tray
Note: • 80 g/m² standard paper is recommended for this printer.
• It is not recommended to use special paper extensively, which may affect the service
life of the printer.
• The print media that does not meet the guidelines listed in this User Guide may result
in poor print quality, increased paper jam and excessive wear of the printer.
• Properties such as weight, composition, texture and humidity are important factors
affecting the printer performance and output quality.
1 pages
Please note the following matters when selecting the print media:
12
1. Desired print effect: The print media selected should meet the requirement
of the print tasks.
2. Surface smoothness: The smoothness of the print media may affect the sharpness
of the print outcome.
3. Some print media may meet all the use guidelines contained herein, but they still can not bring
satisfactory effect.This may be due to incorrect operation, inappropriate temperature and
humidity,or other factors beyond the control of Pantum. Before purchasing large quantities of print
media,make sure that the print media meets the specifications specified in this User Guide.
2.2.Special Paper
This printer supports using the special paper for printing. Special paper includes: label
paper,envelope, transparent film, thick paper,carton paper, thin paper.
Note: • When using special paper or print media, be sure to select matched print type
and size in the print settings so as to get the best print effect.
Please observe the following standards:
Types of
Print Media
Label
Paper
Envelope
Transparent
Film
Correct Practices
Use labels with no
exposed lining paper only.
Labels shall be put flat when using.
Use labels of full sheet only.
There is no guarantee that all the
labels in the market can meet
corresponding requirements.
Envelopes should be loaded
evenly.
Only use transparent films
approved for use in laser
printers.
Incorrect Practices
Use wrinkled, blistered or damaged
label papers.
Use wrinkled, nicked, stuck or damaged
envelopes.
Use envelopes with clips, snaps,
windows, or coated linings.
Use envelopes with self-adhesive
stickers or other synthetic materials.
Use transparent print media that is not
suitable for laser printers.
Thick Paper,
carton paper
Only use heavy paper that is
approved for use in laser
printers and meets the weight
specifications of this printer.
Use the paper whose weight is more
than the specification of the media
recommended for this printer, unless the
paper is approved for use in this printer.
2.3.Loading Paper
13
2.3.1.Loading into the Automatic Feeder Tray
1. Slide out the automatic feeder tray from the printer.
2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper
width deflector to the slot suitable for paper size, in order to match paper length and width.
Note: • Do not overly squeeze the "paper length guide" and "paper width guide",
otherwise it could easily lead to deformation of paper.
3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error,
and then load the paper into the tray print-side down.The automatic feeder tray can be
loaded up to 250 pages, 80g/m² paper.
4.
14
Raise the output tray to avoid the printed paper from slipping and falling, or
immediately remove the printed document after the printing is complete.
Note: • It is recommended that you raise the output tray to prevent the paper
from slipping and falling after printing. If you choose not to raise the
output tray, we recommend that you immediately remove the printed
paper from the printer.
• If more than 250 pages (80 g/m²) are put inside the auto feed tray at one time,
paper jam or paper feed failure will be led to.
• If carrying out single-sided printing, please make sure that the side to be printed
(the blank side) is face down.
2.3.2.Install manual feed tray
1. Raise the output tray to avoid the printed paper from slipping and falling, or immediately
remove the printed document after the printing is complete.
2. Open manual feed tray
3. Slide the paper deflector of manual feed tray to match the two sides of paper.
15
Do not use excessive force;otherwise, paper will be made jammed or skewed.
4. Put a flat printing medium into the manual feed tray with both hands.
Note: • The printer will enter manual feed mode automatically when you put papers
inside the manual feed tray.
• Please put one printing medium inside the manual feed tray each time
and put in another piece after finishing printing.
• Put the printing medium inside the manual feed tray with the printing side up;
the top of paper should be put inside first.
5. When the printed page is output from the printer, put the second piece inside according to
the above steps to continue printing. Slow action will lead to the prompt of paper out or
paper failure of manual feed tray. After paper is put inside, printing will be resumed automatically;
too quick action may make paper caught up in the printer, which will easily result in paper jam.
Note: • After printing, please take out printed papers output from printer immediately.
Stacked papers or envelops will lead to paper jam or wrapped paper.
2.4.Non-printable Area
16
The shaded area indicates the non-printable area.
UsagePaper Size Top and bottom margins (A) Left and right margins (B)
Printing
A4
Letter
5mm(0.197inch)
5mm(0.197inch)5mm(0.197inch)
5mm(0.197inch)
2.5.Paper application rules
• Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor.
• Please make sure that there is no dust, fluff, etc. on the paper.
• Paper shall be put on a flat surface and stored under a cool and dry environment.
3.Driver installation and uninstallation
17
3.1.Driver installation based on Windows system
• Before installing the drive, you need to learn about printer model by printing printer
information page out and check the product name (please refer to Chapter 9.4 for
printing methods).
• In case of covering the installed driver, the installation language cannot be changed.
Please uninstall the printer driver and then install the driver of new version.
Note: • Driver installation interface may differ because of different models and
functions, so the schematic diagram is only for your reference.
3.1.1.Installation via USB connection
1.Connect the printer to computer with USB cable and then turn power on.
2.Insert the installation CD companying with the printer in the CD driver of computer and
operate Autorun.exe installation program.
3.Read and agree to the licensing agreement, select installation language and printer
model, select “USB Connection” and then click “Install”.
4.The system starts to install driver, and it may take several minutes.
18
5.After installation is finished, “Installation Complete” interface will pop out,
and it will be closed automatically in about 3s.
3.1.2.Installation via wired network connection
1.Turn the power of printer and computer on.
2.Connect the computer to wired network.
3.Connect network cable to the network interface of printer, to make sure the printer is
connected to computer network (please refer to Chapter 4 for network setup).
4.Insert the installation CD companying with the printer in the CD driver of computer and
operate Autorun.exe installation program.
5.Read and agree to the licensing agreement, select installation language and printer
model, select “Cable network connection (N)” and then click “Install”.
6.The installation program starts to search for printer automatically, and it may take a while.
7.After finishing searching, select the printer that needs to be connected and click “Next”.
Note: • If the printer you need to connect is not in the list of
19
printers searched,please click “Refresh” to search again.
• If you want to install printer driver in the name of host, please
tick the “Printer Name” you need to connect and “Install the printer
from the list with a hostname”.
• If IP address or host name is added manually, you need to know the IP
address of the printer connected or host name. If they are not made clear,
please print the “NetConf Pg” and view “IP Address” and “Host
name” (Please refer to Chapter 9.4).
8.The system starts to install driver, and it may take several minutes.
9.After installation is finished, “Installation Complete” interface will pop out, and it will be closed
automatically in about 3s.
3.1.3.Installation by wireless network connection mode (Wi-Fi)
20
Wireless network connection type is divided into basic structure mode
and Wi-Fi Direct mode (please refer to Chapter 5 for details).
3.1.3.1.Installation in basic structure mode
1.Connect computer to access point (wireless router).
Connect the printer to computer with USB cable and then turn power on.
2.
3.
Insert the installation CD companying with the printer in the CD driver of
computer and operate Autorun.exe installation program.
Read and agree to the licensing agreement, select installation language and
4.
printer model, select “Wireless network connection (W)” and then click “Install”.
5.Select “Yes, I want to configurate the printer's wireless network” on the wireless setup
window popped out, and operate according to the prompts to set up the printer to wireless
network (please refer to Chapter 5.1.1 for setup method).
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