Pantum P2500W User Manual

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User Guide

Pantum P2200/P2500 Series

Pantum P2600 Series

Monochrome Laser Printer

It is recommended to carefully read this Guide before using the printer

Preface

Welcome to the Pantum series products!

We heartily appreciate your using of Pantum series products!

To protect your vital interests, please carefully read the following statements.

Legal Notice

Trademark

Pantum and Pantum the mainland of China.

Microsoft®, Windows®, Windows Server® and Windows Vista® are trademarks registered by Microsoft Corporation in the United States or other countries/regions.

The ownership to the names of the software in this User Guide belongs to their respective owned companies in accordance with corresponding license agreement, and they are referred for instructions only.

All other product and brand names herein may be the registered trademarks, trademarks or service marks of their respective owners, and they are referred for instructions only.

are registered trademarks of Zhuhai Seine Technology Co., Ltd. in

奔图

The copyright of this User Guide is owned by Zhuhai Seine Technology Co., Ltd.

It is prohibited to copy, translate, modify and transmit this User Guide by any means or forms without the prior written consent of Zhuhai Seine Technology Co., Ltd.

Version: V1.0 EN

Disclaimer

For a better user experience, Zhuhai Seine Technology Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice.

Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Seine Technology Co., Ltd. does not make any express or implied warranty or guarantee to this User Guide (including composing or words).

Using this product to copy, print, scan certain documents or images or make other forms of operations may be prohibited by the local laws. If you are uncertain about the legality of using this product for certain documents or images, you should consult your legal advisor in advance.

Safety Precautions

Laser Safety

The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer!

The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a Class III B laser diode, which has no laser radiation leakage among laser components.

The following label is attached to the laser components inside the printer:

Safety Warning

Please note the following safety warnings before using the printer:

Warning

There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off!

Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.

The fuser unit is hot when and after printing. Touching the fuser unit (the shaded area as shown) may cause burns!

The fuser unit is attached with a high temperature warning label. Please do not remove or damage this label.

Precautions

Precautions before Using the Printer:

1. Read and understand all instructions;

2. Familiarize yourself with the basic principles associated with operating electrical appliances;

3. Comply with all warnings and instructions marked on the equipment or specied in the manual supplied with the equipment;

4. If the operating instructions conﬂict with the safety information, please refer back to the safety information, as you may have misu c

onﬂicts, please call the Customer Service Hotline or contact a service representative for help;

5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not use liquid or aerosol cleaners;

6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage caused by the f

. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;

8. Do not place any articles on top of the power cord. Do not put the equipment in a place where its power cord will be stepped on by people;

9. Outlets and extension cords must not be overloaded. This may reduce performance and could result in re or electric shock;

10. Do not allow pets t

11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-voltage device, which otherwise may result in re or electric shock. Take care not to spill liquids onto the equipment;

12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs may only be carried out by pr

esult in an electric shock or other potential hazards. Incorrect disassembly and assembly could

r also result in an electric shock during future use;

13. If any one of the following occurs, disconnect the equipment from the computer and pull out the power cord from the AC wall socket and contact a qualied member of the service personnel for m

aintenance:

• Liquid has been spilled into the equipment.

• The equipment has been exposed to rain or water.

• The equipment falls, or the cover is damaged.

• Signicant changes in the equipment’s performance.

14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may result in damage and mean that professional maintenance personnel need to spen

5. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If possible, pull out the AC power cord during a thunderstorm;

16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care not to touch this surface, and keep children away from this surface;

17. The signal wire of the device connected with the

8. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of documents in a poorly ventilated room;

19. In standby status, the product will automatically enter into the power saving (sleep) mode if it does not receive any job order for a while (such as 1 minute); and it can realize zero power consumption only if it has not

0. As the Class 1 equipment, the product must be connected to the power supply outlet with

protective grounding line when using;

21.

This product should be placed according to the shipping marks on the product package box during delivery;

22. Thisproductisakindoflow-voltageequipment.Whenusingthisproductbelowthespecied

voltage range, please refer to the product precautions or call Pantum Aftersales Service Centre, if the toner comes off the printed contents, or the equipment starts slowly;

23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please

gotothespeciedAftersalesServiceCentretosolvetheproblem;

24. Install this product in a place with the temperature between 10°C to 32.5°C, and the relative humidity between 20% to 80%;

25. For security and other reasons the printer may switch to intermittent printing after a certain amount of continuous printing.

26. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

nderstood the operating instructions. If you cannot resolve the

alling of the equipment;

o chew on the A

ofessional maintenance personnel. Opening or removing the cover could

been connected with any external input power supply;

C power cord or the computer interface cable;

printer can not be connected to the outdoors;

d more time xing it;

III

(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired

operation of the device.

27. IC Radiation Exposure Statement:

This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled environments. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

28. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorientorrelocatethereceivingantenna. •Increasetheseparationbetweentheequipmentandreceiver. •Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris

connected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

29.Changesormodicationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoid

the user's authority to operate the equipment.

30. Please keep this User Guide properly.

Regulatory Information

This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). Please contact your distributor / supplier for further information.

This product is suitable for indoor use only.

European Community (EC) directives conformity This product complies with the protection requirements of EC directives 2004/108/ EC and 2006/95/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Seine Technology Co., Ltd., No. 3883, Zhuhai Avenue, Xiangzhou District, Zhuhai City, Guangdong, P.R. China. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

ThisproductsatisestheClassBlimitsofEN55022andsafetyrequirementsof

EN 60950.

This printer is fully compliant with the ROHS Directive 2009/95/EC and the requirements of the revised Directive 2011/65/EU for managing toxic and hazardous substances.

1. Before Using the Printer .................................................................................................................1-2

1.1. Packing List .............................................................................................................................1-2

1.2. Components of the Printer ............................................................................

1.3. Laser Toner Cartridge ..............................................................................................................1-4

2. Paper and Print Media ....................................................................................................................2-2

2.1. Paper Speciﬁcation ..............................................................

2.2. Special Paper ..........................................................................................................................2-3

2.3. Loading Paper .........................................................................................................................2-4

2.3.1. Loading into the Automatic Feeder Tray ............

2.3.2. Loading into the Manual Feeder Tray ...............................................................................2-5

2.4. Nonprinting Area ......................................................................................................................2-7

2.5. Guidelines for Paper Use ....................................

3. Installation and Uninstallation of the Driver Software ....................................................................3-2

3.1. Windows-based Driver .............................................................................................................3-2

3.1.1. Driver Installation .................................

3.1.2. Uninstallation ....................................................................................................................3-8

3.2. Installation of the Driver Software on a Mac System .............................................................3-10

4. Wired Network Settings (For wired network printer mode

4.1. Set IP Address .........................................................................................................................4-2

4.2. Install the Printer to Network ....................................................................................................4-3

4.3. Setting Network Products .............

4.3.1. View or Change Network Settings ....................................................................................4-4

4.3.2. Set or Change Web Server Login Password ....................................................................4-4

4.3.3. Restore to Factory Settings ...........................

5. Wireless settings (for models with Wi-Fi printing) ....................................................................................5-2

5.1. Wireless Network Type ............................................................................................................5-2

5.1.1. Conﬁguration with infrastructure mode ......

5.1.2. Conﬁguration with Wi-Fi Direct..........................................................................................5-8

5.2. Turn off the Wireless Device ....................................................................................................5-8

6. Pantum Mobile Print ....................................

6.1. What's Pantum Mobile Print.....................................................................................................6-2

6.2. Download Pantum Mobile Print ...............................................................................................6-2

6.3. Supported Mobile Operating System ........

7. Print ................................................................................................................................................7-2

7.1. Print Function ...........................................................................................................................7-2

7.2. Opening Hel

7.3. Manual Duplex .........................................................................................................................7-4

7.4. Cancel Print Job ....................................................................................................................

8. Control Panel ..................................................................................................................................8-2

8.1. Control Panel Overview for P2200/P2500 Series ....................................................................8-2

8.1.1. Functions of Buttons on the Control Panel ......................................................................8-2

8.1.2. Function of LED Indicators on the Control Panel .

9. Routine Maintenance......................................................................................................................9-2

9.1. Cleaning the Printer ...............................................................................................................

9.2. Maintenance of Laser Toner Cartridge ....................................................................................9-4

9.2.1. Use and Maintenance of Laser Toner Cartridge ...............................................................9-4

9.2.2. Service Life of Laser Toner Cartridge ................................................................................9-4

9.2.3. Replace Laser

p Document .

........................................................................................................7-3

ner Cartridge .........................................................................................9-5

...........................................................................................4

.............................................................................3

...................................................................................6

...............................................................................6

...............................................................2

.....................................................................2

ls) ...................................................................4

...................................................................4

.......................................................................5

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.............................................................8-3

...........................1

..7

..9

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-2

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-2

-4

-2

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10. Troubleshooting . ........................................................................................................................10-2

10.1. Clearing Jammed Paper . ....................................................................................................10-2

0-3

0-7

-2

-4

10.1.1. Paper Jam in the Feed Port ..........................................................................................

10.2. Common Troubleshooting ....................................................................................................10-6

10.2.1. Common Trouble . .........................................................................................................10-6

10.2.2. Image Defects . .............................................................................................................

11. Product Speciﬁcation . .................................................................................................................11-2

11.1. P2200/P2500 Series Speciﬁcation . ......................................................................................11-2

11.1.1. Speciﬁcation Overview . .................................................................................................

11.1.2. Printing Speciﬁcation . ....................................................................................................11-3

11.2. P2600 Series Speciﬁcation . .................................................................................................11-4

11.2.1. Speciﬁcation Overview . .................................................................................................

11.2.2. Printing Speciﬁcation . ....................................................................................................11-5

Before Using the Printer

Chapter

1. Before Using the Printer ....................................................................................................................2

1.1. Packing List ................................................................................................................................2

1.2. Components of the Printer ..........................................................................................................3

1.3. Laser Toner Cartridge ................................................................................................................. 4

1-1

1. Before Using the Printer

1.1. Packing List

When you open the package, make sure that the following parts are included in the carton:

P2200/P2500 Series

P2900 Series

Name

Printer 1

Laser Toner Cartridge 1

USB Interface Cable 1

Quantity

Power Cord 1

CD-ROM 1

Quick Setup Guide 1

Pantum Warranty 1

Note: • The Pantum Warranty may not be attached in some regions.

1-2

1.2. Components of the Printer

| Front View

Serial No. P2200/P2500 Series

1 Output Bin Output Bin

2 Control Panel Control Panel

3 Output Tray Output Tray

4 Automatic Feed Guide Manual Feed Guide

5 Paper Stop Automatic Feed Guide

6 Feeder Tray Paper Stop

7 Automatic Feeder Tray Manual Feeder Tray

P2600 Series

8 Automatic Feeder Tray

9 Feeder Tray

| Rear View

Note: • The rear view of the printer may vary depending on the models and functions.

Serial No. P2200/P2500 Series P2600 Series

1 Network Interface Network Interface

2 USB Interface USB Interface

3 Power Switch Power Switch

4 Power Interface Power Interface

1-3

1.3. Laser Toner Cartridge

| Service Life of the Laser Toner Cartridge

Series Name P2200/P2500 Series

Diagram

Type Average Print Volume

Laser Toner Cartridge with

About 1600 Pages (The above data is based on ISO/

IEC 19752 standard) Standard Capacity

Laser Toner

N/A About 2300 Pages Cartridge with High Capacity

P2600 Series

About 1500 Pages (The above data is based on ISO/IEC 19752 standard)

(The above data is based on ISO/IEC 19752 standard)

Note: • The model is subject to increase without notice.

• Consumables capacity may vary depending on the types used.

• The Company does not recommend using consumables other than that of the original Pantum consumables.

• Any damages caused by using non-Pantum original consumables are not covered by the Warranty.

1-4

Paper and Print Media

Chapter

2. Paper and Print Media .......................................................................................................................2

2.1. Paper Specication .....................................................................................................................2

2.2. Special Paper .............................................................................................................................3

2.3. Loading Paper ............................................................................................................................4

2.3.1. Loading into the Automatic Feeder Tray .............................................................................. 4

2.3.2. Loading into the Manual Feeder Tray ..................................................................................5

2.4. Nonprinting Area .........................................................................................................................7

2.5. Guidelines for Paper Use ............................................................................................................ 7

2-1

2. Paper and Print Media

2.1. Paper Specication

P2200/P2500 Series P2600 Series

P2600 Series

Automatic

Feeder Tray

Manual Feeder Tray

Media Type

Media Size

Media Weight

Maximum

Capacity of the Tray

Media Type

Media Weight 60~163g/m²

Maximum

Capacity of the Tray

Plain, thin, special paper (transparency, cardstock, label, envelope, thick, etc.).

A4, A5, JIS B5, IS0 B5, A6, Letter, Legal,

Executive, Folio, Ocio, Statement, Japanese

Postcard, Monarch Env, DL Env, C5 Env, C6, Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3,

Nagagata3, Yougata2, custom, etc.

P2200/P2500 Series: 60~105g/m² P2600 Series: 60~163g/m²

150 pages 80g/m²

Plain, thin, special paper (transparency, cardstock, label, envelope, thick, etc.).

1 page

Note: • It is recommended to use the standard paper for the printer.

• Extensive use of special paper may affect the service life of the printer.

• The print media that does not meet the guidelines set out in this User Guide may result in poor print quality, increased paper jam and excessive wear of the printer.

• Properties such as weight, composition, texture and humidity are important factors affecting the printer performance and output quality.

• Please note the following matters when selecting the print media:

1. Desired print effect: The print media selected should meet the requirement

of the print tasks.

2. Surface smoothness: The smoothness of the print media may affect the sharpness of the print outcome.

3. Some print media may meet all the use guidelines contained herein, but they still can not bring satisfactory effect. This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specications specied in this User Guide.

4. Using print media that does not meet these specifications may cause damage to the printer.

2-2

2.2. Special Paper

This printer supports using the special paper for printing. Special paper includes: label, envelope, transparency, thick, cardstock, etc.

Note: • When using special paper or print media, be sure to select matched print type

and size in the print settings so as to get the best print effect.

• When using special media to print, it is recommended to load one piece of paper at one time. For P2200/P2500 series, load one piece of special paper into the automatic feeder tray at one time. For P2600 series, load one piece of special paper into the manual feeder tray at one time.

| Please observe the following standards:

Types of Print Media

Label

Envelope

Transparency

Thick, Cardstock

Correct Practices Incorrect Practices

Use labels with no exposed lining paper only. Labels shall be put at when using. Use labels of full sheet only. There is no guarantee that all the labels in the market can meet corresponding requirements.

Envelopes should be loaded evenly.

Use only transparencies approved for use in laser printers.

Use only heavy paper that is approved for use in laser printers and meets the weight specications of this printer.

Use wrinkled, blistering or damaged labels.

Use wrinkled, nicked, stuck or damaged envelopes. Use envelopes with clips, snaps, windows, or coated linings. Use envelopes with self-adhesive stickers or other synthetic materials.

Use transparent print media that is not suitable for laser printers.

Use paper whose weight exceeds the recommended media specications of this printer.

2-3

2.3. Loading Paper

2.3.1. Loading into the Automatic Feeder Tray

a) Open the feeder tray.

P2200/P2500 Series P2600 Series

b) Slide the automatic feed guides to match both sides of the paper.

P2200/P2500 Series P2600 Series

c) Raise the output tray to avoid the paper from slipping and falling.

P2200/P2500 Series P2600 Series

2-4

d) Load the paper into the automatic feeder tray with the print-side up.

P2200/P2500 Series P2600 Series

e) Adjust the paper stop to match the paper size.

P2200/P2500 Series P2600 Series

Note: • If the paper loaded into the automatic feeder tray at one time exceeds 150 pages,

paper will jam or cannot be fed in.

• When using the printed paper, please make the side to be printed (the blank side) up.

• When printing on A5 paper, it is recommended that the paper is fed in landscape orientation, which can extend the service life of the laser toner cartridge.

2.3.2. Loading into the Manual Feeder Tray

Note: • Only P2600 series products support manual feeding.

a) Open the feeder tray.

2-5

b) Slide the manual feed guides to match both sides of the paper.

c) Raise the output tray to avoid the paper from slipping and falling.

d) Put the print media like an envelope or transparency into the manual feeder tray with two hands until the front end of the envelope or transparency contacts the correction roller.

Note: • When loading paper into the manual feeder tray, the printer will automatically

enable the manual feed mode.

• Load the paper into the manual feeder tray with the print-side up. When loading, the top of the paper first enters into the manual feeder tray.

• Ensure that the paper, envelope or transparency is loaded straightly and in the correct position of the manual feeder tray. Otherwise, it will result in a skewed printout or a paper jam.

e) After the printed page is output from the printer, load another paper according to the above steps to continue printing.

Warning

After printing, please immediately remove the paper, envelopes and transparencies. Stacking paper or envelopes may cause a paper jam or the paper curling.

2-6

2.4. Nonprinting Area

The shaded section indicates the nonprinting area.

Usage Paper Size

A4 5 mm (0.197 inch) 5 mm (0.197 inch)

Printing

Letter 5 mm (0.197 inch) 5 mm (0.197 inch)

Top and Bottom

Margins (A)

Left and Right

Margins (B)

2.5. Guidelines for Paper Use

• Paper or manuscript with rough texture, concave and convex, oil stain and good smoothness has poor printing performance.

• Please make sure that there is no dust, uff, etc. on the paper.

• Paper shall be put on a at surface and stored under a cool and dry environment.

2-7

Installation and Uninstallation of the Driver Software

3. Installation and Uninstallation of the Driver Software ....................................................................... 2

3.1. Windows-based Driver ................................................................................................................ 2

3.1.1. Driver Installation ................................................................................................................. 2

3.1.2. Uninstallation .......................................................................................................................8

3.2. Installation of the Driver Software on a Mac System ................................................................ 10

Chapter

3-1

3. Installation and Uninstallation of the Driver Software

3.1. Windows-based Driver

3.1.1. Driver Installation

1. Introduction

Driver software helps users to run the installer and uninstaller through the installation and uninstallation wizards, which provides the following modules and key functions:

• Autorun completes the autoruning of the installation CD.

• Installation: Provides users with the installation wizard of the printer driver.

• Uninstallation: Provides users with the uninstallation wizard of the printer driver.

Note: • For users of Windows XP and Windows Server 2003, when connecting the

printer device for the rst time, New Hardware Wizard Found window will pop up. You should close this window. If this window is not closed, the printer may not be detected, resulting in failure of installation.

2. Installation Steps

1) Running Interface

After inserting the installation CD, the Pantum interface will pop up and the installation CD will run automatically. See the gure below:

3-2

User authentication will be performed before the program runs. If the user is an administrator, this interface will be displayed. If the user is not an administrator, the prompt "Insufcient privileges. Please install the Pantum P2200-P2500-P2600 Series Printer with administrator privileges." will pop up.

2) Language Interface (One-click Installation)

When the Autorun completes, the language interface appears for the connected P2200/ P2500/P2600 model, where you can choose the different languages as you like. Click Install to go to the Installation Process interface.

Note: • you can click to see the user guide and the content of the License Agreement.

3-3

3) Conguration Interface (Standard Installation)

a) Installation Conguration

If no printer is connected when the Autorun completes, the Conguration Interface appears where you can choose the different language, model and installation mode as you like. Then click Next.

Note: This interface adjusts the installation mode depending on the different printer

models selected here. You only need to check the available options of installation mode. The interface flow is shown below.

• For USB-enabled models or models with the installation mode of USB printer: Configuration interface ——Installation Process interface ——Installation Complete interface

• For network models with the installation mode of network printer: Configuration interface —— Search for Printers interface —— Printer List interface —— Installation Process interface —— Installation Complete interface

If the USB printer is selected: In this interface, click Next to enter the Installation Process interface.

If the printer connected to a network is selected: In this interface, click Next to enter the Search for Printers interface.

If the printer connected to a new network is selected: When you click Next, the WIFI Configuration Tool will be automatically invoked.

3-4

b) WIFI Conguration Tool Interface (For wireless models only):

Follow the instructions in each step of the WIFI Conguration Tool to congure the printer and connect to a wireless network. For the detailed steps, please refer to Chapter 5.1.1.1.

c) Search for Printers

After entering Search for Printers interface, the program will automatically search for the appropriate connected printer on the network.

3-5

d) Printer List

When the searching completes, the Printer List interface appears where you can choose one or more network printer(s) you want to install.

4) Installation Process

This interface is mainly used for the installation of driver softwares.

3-6

5) Installation Complete Interface

This interface shows you the driver installation is completed and quits automatically after a few seconds.

3-7

3.1.2. Uninstallation

1) Select Uninstallation Mode.

In the Start menu, select Pantum uninstallation icon to enter the uninstallation interface, or nd Add/Remove in the Control Panel, nd relevant Pantum options, and click Change and Delete. The uninstaller will pop up.

2) Uninstallation Privilege Verication

Uninstallation requires administrator privileges. If a non-administrator runs the uninstaller, this prompt will pop up: "Insufcient privileges. Please uninstall the printer with administrator privileges. "

If any jobs remain in the print queue, a warning will pop up, saying "The Pantum P2200P2500-P2600 Series Laser Printer is in use. Please uninstall the driver after the printing is completed."

3-8

3) Uninstallation Interface

4) Complete Interface

After the uninstallation progress bar completes, the program will automatically switch to Uninstall Complete interface. Click Done to complete the uninstallation successfully.

3-9

3.2. Installation of the Driver Software on a Mac System

Mac driver installer is created by using the Package Maker software that comes with the Mac system. The installation procedure is basically consistent with the installation of any ordinary software under Mac. The installation consists of the following steps: introduction, license, destination volume, installation type, installation, summary.

1) Introduction

Display the content of License Agreement.

2) License

The content of License Agreement, as shown below.

3-10 10

Click Continue. "To continue installing the software you must agree to the terms of the Software License Agreement. " dialog box will pop up.

Click Agree to accept the License Agreement and continue the installation.

3) Installation Type

Display the installation-related information, as shown below.

3-11 11

Click Install, the following prompt box will pop up. After logging in as an administrator and getting permission, you can continue with the installation.

4) Installation

The installation progress, as shown below.

3-12 12

5) Summary

The installation completes, as shown below.

Note: • There is no need for uninstallation on Mac. You can install the new version directly

even when a previous version exists on the computer.

3-13 13

Wired Network Settings (For wired network

Chapter

printer models)

4. Wired Network Settings (For wired network printer models) ...................................................................... 2

4.1. Set IP Address ............................................................................................................................2

4.2. Install the Printer to Network ....................................................................................................... 3

4.3. Setting Network Products ...........................................................................................................4

4.3.1. View or Change Network Settings ....................................................................................... 4

4.3.2. Set or Change Web Server Login Password ....................................................................... 4

4.3.3. Restore to Factory Settings .................................................................................................4

4-1

4. Wired Network Settings (For wired network printer models)

You may need to set some network parameters on the printer. These parameters can be set from the embedded Web server.

4.1. Set IP Address

The IP address of the printer may be automatically obtained through DHCP function or set manually.

| Automatic Setting

DHCP automatic setting function is enabled by default on the printer.

1. Connect the printer to the network through a network cable and complete the startup preparation work.

2. The printer will automatically obtain the IP address assigned by the server. The IP address obtained automatically can be used after a few minutes.

Note: • If DHCP cannot automatically obtain the IP address, the printer will automatically

use the default IP address: 169.254.xx.xx.

• Due to the features of DHCP, the IP address of the printer automatically assigned by the network may vary if the printer has not been used for a long time or the network access point changes, which could result in unsuccessful connection to the printer. It is recommended that the IP address automatically assigned by the network is bound to the MAC address of the printer while the DHCP function is enabled.

| Manual Setting

Type the IP address in the Web browser's address bar to open the embedded Web server.

1. Click Settings in the navigation bar to open the Settings page;

2. Select Network Settings - IPV4 Settings;

3. Set IP Address Assignment Mode (Manual), IP Address and Subnet Mask. Other items are optional;

4. Click Apply to save the settings.

Note: • You can use the embedded Web server to change the IP Address Assignment

Mode into Automatic or Manual.

4-2

4.2. Install the Printer to Network

In this setting, the printer is directly connected to the network and can be set to allow all computers on the network to print directly on the printer.

1. Before starting the printer, rst connect the network cable to the network port of the printer to establish direct connection to the network.

2. Start the printer and wait until the status indicator on the control panel displays Ready status, as shown below.

3. Insert the printer CD into the computer. If the software installer does not start, browse to the "setup.exe" le on the CD, and double-click to run the le.

4. Follow the operation instructions of the installer.

5. Continue to complete the installation.

Note: • When the installer prompts you to select a printer, you can select the appropriate

printer name from the Detected Printer;

• If the printer name does not appear in the Detected Printer, please click Refresh and search for printers on the network;

• If you know the IP address of the printer to be connected, you can select Specify an IP Address for Installation to enter the IP address for installation.

4-3

4.3. Setting Network Products

4.3.1. View or Change Network Settings

You can use the embedded Web server to view or change IP settings.

1. Long press the "Cancel/Continue" button on the control panel to print DEMO information page, and view the IP address of the printer. DEMO page can be printed by long pressing the button on the control panel (as shown in the gure below) in the idle status.

2. Type the IP address in the Web browser's address bar to access the embedded Web server.

3. Click Settings tab to obtain network information. Change the settings as needed.

4.3.2. Set or Change Web Server Login Password

Use the embedded Web server to set a network password or change the existing password.

Note: • The default username is "admin", and the initial password is "000000".

1. To open the embedded Web server, please log in rst.

2. Click Administrator Settings tab.

3. Type the new password in the Password box and Conrm Password box.

4. At the bottom of the window, click Apply button to save the settings.

4.3.3. Restore to Factory Settings

If you want to reset all parameter settings of the printer, you can restore to the factory settings by long pressing "Cancel/Continue" button when the printer is powered off to power on it and holding for 10 seconds until the printer enters Ready status to nish the resetting work.

4-4

Wireless settings (for

models with Wi-Fi printing)

5. Wireless settings (for models with Wi-Fi printing) ....................................................................................... 2

5.1. Wireless Network Type ...............................................................................................................2

5.1.1. Conguration with infrastructure mode ................................................................................ 2

5.1.2. Conguration with Wi-Fi Direct.............................................................................................8

5.2. Turn off the Wireless Device ....................................................................................................... 8

Chapter

5-1

5. Wireless settings (for models with Wi-Fi printing)

5.1. Wireless Network Type

Based on models, the ones with Wi-Fi printing support two types of wireless connection, Infrastructure Mode and Wi-Fi Direct. Generally, only one type of connection can be used between the computer and the printer each time.

Infrastructure Mode The printer communicates with the wireless device via the access point.

Wi-Fi Direct The wireless computer is directly connected to the wireless device.

5.1.1. Conguration with infrastructure mode

If the printer and the access point (or the wireless router) supports WPS (Wi-Fi Protected Setup™), wireless network settings can be easily congured via the Wi-Fi button on the control panel, without using the computer.

Congure with the Button: press and hold the Wi-Fi button on the control panel of the printer; press the WPS (PBC) button on the access point (or the wireless router) within 2 minutes once WPS is started; the printer is connected to the wireless network.

Note: • The access point (or the wireless router) must support Wi-Fi Protected Setup™

(WPS)

• WPS must be congured with the network cable unplugged

5.1.1.1. Connect and congure wireless network via the USB cable

Use USB cable to connect the printer with the computer, and launch the wireless network conguration tool on your computer. The printer will try to get connection when it receives the wireless conguration information from the USB port.

5-2

5.1.1.1.1. Wi-Fi conguration Tool

1. Function Description

The Wi-Fi conguration tool is used to congure the printer with the SSID, the encryption method and the password provided by the user to connect the printer to the wireless network.

Note: • If the PC has a wireless network card, you can select an SSID from the wireless

network list detected by the PC.

• If the PC has no wireless network card, you can choose to enter the SSID manually.

• You can also get the SSID list by printing the wireless network information page, and then enter the SSID manually.

2. Steps

1) Detect the wireless network card

The Wi-Fi conguration tool uses the wireless network card on computer to search for the wireless network. When the computer does not have a wireless network card, the option of Manually enter the SSID will be automatically checked on the Wireless Network List page. Please skip to Step 3 in this case.

2) Wireless Network List

After launching the conguration tool, the screen of Network List detected by the wireless network conguration program appears, where you can select the wireless network.

• The network list shows the information found by the program, e.g., SSID, which is sorted by SSID. Users can select an item in the list, and then click on Next to enter the Information

Input interface.

• Manually enter the SSID: click to switch to the screen of Manually Enter the SSID.

5-3

3) Screen of Manually Enter the SSID

This screen appears when the user check the option of Manually Enter the SSID.

SSID: enter the service set identier of the network that you want to connect during printing, with the maximum length of 32 characters.

Print the wireless network information page: allows you to print the wireless network list found by the printer.

5-4

4) Screen of Information Entry

Screen of Information Entry: allows you to enter the wireless network.

Safe Mode: three types are available currently, namely None, WEP, and WPA/WPA2. When it is None, the password entry eld will be hidden, which means no password is needed while connecting the SSID provided. The range for WEP entry is 1~26 characters, and that of WPA/ WPA2 is 8~64 characters.

Show Password: it is unchecked by default; when it is checked, the password entered will be displayed as it is instead of asterisks.

5-5

5) Conguration Screen

Screen of Network Conguration: provides the wireless network conguration results for the printer. The screen displays the progress of PC sending conguration message to the printer to set up wireless connection.

The following message will appear if the printer is not connected to the PC:

The following message will appear if the printer fails to apply the conguration by using the wireless network provided:

5-6

The following message will appear if the printer can apply the conguration by using the wireless network provided, but the PC does not support the wireless network:

The following message will appear for successful wireless connection when the printer can apply the conguration by using the wireless network provided and the PC supports the wireless network:

5-7

5.1.2. Conguration with Wi-Fi Direct

When Wi-Fi Hotspot is active, terminal (Station) users can nd and connect the printer's Wi-Fi Hotspot by searching for it. The Wi-Fi Hotspot is enabled by default. It can be connected without a password and coexist with Station or wired network.

Feature Description Comment

Pantum-AP-XXXXXX by default

1 SSID

2 Frequency band Auto by default Can be modied in WebPage

3 IP Address 192.168.223.1 by default Can be modied in WebPage

4 Subnet Mask 255.255.255.0 by default Can be modied in WebPage

5 DHCP Service Enabled by default

XXXXXX should be replaced with the last three digits of the mac address

The XXXXXX section can be modied in WebPage

6 DHCP service starting

address

7 DHCP service ending

address

192.168.223.100 by default Can be modied in WebPage

192,168,223,200 by default Can be modied in WebPage

5.2. Turn off the Wireless Device

If you want to disconnect the printer with the wireless network, you can turn off the wireless device within the printer.

1. You can disconnect the wireless network by pressing the Wi-Fi button on the printer's control panel for over 2 seconds.

2. To verify whether the wireless device is turned off, press and hold the Cancel/Continue button to print a copy of the conguration page. The wireless network is disconnected successfully if the printer's IP address on the conguration page is 0.0.0.0.

5-8

Pantum Mobile Print

Chapter

6. Pantum Mobile Print ..........................................................................................................................2

6.1. What's Pantum Mobile Print........................................................................................................2

6.2. Download Pantum Mobile Print ..................................................................................................2

6.3. Supported Mobile Operating System ..........................................................................................2

6-1

6. Pantum Mobile Print

6.1. What's Pantum Mobile Print

Pantum Mobile Print is a free application, which allows users to directly print photos, documents and WebPages from the mobile terminal. It is available to mobile operating systems with Android 2.3 or later and supports a resolution of 240 * 320dpi or higher. It connects your mobile device with the printer through Wi-Fi access points. You just need to install the Pantum Mobile Print application for conguring the network settings, then it will automatically detect compatible printers to print, which is very convenient and efcient.

6.2. Download Pantum Mobile Print

To download the Pantum Mobile Print application, please visit Pantum ofcial website www.pantum.com.

6.3. Supported Mobile Operating System

Android OS 2.3 or later.

6-2

Chapter

7. Print ...................................................................................................................................................2

7.1. Print Function .............................................................................................................................. 2

7.2. Opening Help Document ............................................................................................................3

7.3. Manual Duplex ............................................................................................................................4

7.4. Cancel Print Job .........................................................................................................................7

7-1

7. Print

1 2 1

321321

1 2

7.1. Print Function

The print function can be achieved through the settings of various properties in the Printing Preferences, and some of the functions are as follows.

Functions Diagram

Manual Duplex

Collate

Reverse Print

N-in-1

Poster Print (for Windows system only)

Zoom Print

Custom Size

7-2

Note:•Youcanselectthe2x2PosterPrintinN-in-1toenabletheposterprintingfunction.

•YoucanopenthePrintingPreferencesandclickHelpbuttontoviewthespecific functionexplanation.Forinformationabouthowtoopenthehelpdocument,see Section7.2.

7.2. Opening Help Document

YoucanopenthePrintingPreferencesandclickHelpbutton(forWindowssystemonly).The helpdocumentcontainstheuserguidewhereyoucanndtheinformationonprintsettings.

7-3

7.3. Manual Duplex

1. The printer driver supports manual duplex.

Note: •If the paper is thin, it may wrinkle.

• If the paper is curled, make it flat and put it back into the manual feeder tray or automatic feeder tray.

• If the manual duplex function causes a paper jam, see Section 10.1 for handling it.

2. Ensure that certain amount of paper is loaded into the automatic feeder tray before printing.

Note: • For loading paper, see Section 2.2.

• For the type of media that can be printed with the automatic feeder tray, see Chapter 2.1. It is recommended to use the standard paper.

• Some paper media are not suitable for the duplex printing. Trying the duplex printing with it may damage the printer. When Paper Type is Thick or Transparency,

please do not try Duplex Printing. If 2 x 2 Poster Print is checked in the Printing Preferences dialog box, Manual Duplex will not be supported.

• Paper will get jammed or cannot be fed in when the automatic feeder tray is loaded with more than 150 sheets.

3. Printing steps are as follows (for Windows system only) :

a) Open the document to be printed from the application (such as Notepad), and select Print from the File menu

7-4

b) Select Pantum printer

Click Preferences to set up for printing.

c) Check Manual Duplex in the Basic tab and click OK after completing the settings

7-5

d) Click Print.

Note: • It is recommended to raise the output tray to prevent the paper from sliding out of

it. If you choose not to raise the output tray, we recommend that you immediately remove the printed paper output from the printer.

e) Send the print job after choosing Manual Duplex, then the following prompt window will

appear, telling you the next specic operations. Interfaces are different depending on the

models.

7-6

f) After turning over the paper according to the prompt, press Continue button of the printer to

go on printing the other side.

g) You can click Close button to close this prompt window, and it will not appear until the next Manual Duplex job comes in.

7.4. Cancel Print Job

Press and hold the Cancel/Continue button on the control panel to cancel the job you want to cancel during the printing process.

7-7

Control Panel

Chapter

8. Control Panel ..................................................................................................................................... 2

8.1. Control Panel Overview for P2200/P2500 Series ....................................................................... 2

8.1.1. Functions of Buttons on the Control Panel .........................................................................2

8.1.2. Function of LED Indicators on the Control Panel ................................................................. 3

8-1

8. Control Panel

8.1. Control Panel Overview for P2200/P2500 Series

The printer control panel layout includes 2 buttons and 2 multi-colored LED indicators as shown below. The diagram on the left shows the control panel of the printer with USB+Wi-Fi interface, while the one on the right displays the control panel of the printer with USB interface only:

Serial No. Name

1 Multi-colored LED1 indicator

2 Multi-colored LED2 indicator

3 Wi-Fi search button

4 Cancel/Continue button

5 Information button

8.1.1. Functions of Buttons on the Control Panel

8.1.1.1. Operation Function of Wi-Fi Search Button

If there is no Wi-Fi connection, short-press this button to launch Wi-Fi connection and search

Wi-Fi Hotspot AP; stop searching if it fails to nd any Access Point (AP) within 2 minutes.

If there is no Wi-Fi connection, press and hold this button to launch WPS connection, and meanwhile press the WPS button on the wireless router within 2 minutes; stop WPS connection if Wi-Fi connection cannot be established within 2 minutes.

If there is WIFI connection while no Wi-Fi print job, press and hold this button to disconnect Wi-Fi connection.

If there is Wi-Fi connection and Wi-Fi print job, wait until the job is completed and then press and hold this button to disconnect the Wi-Fi connection.

8.1.1.2. Operation Function of Cancel/Continue Button

If the printer is in sleep mode, press or press and hold this button can wake it up.

Press and hold this button during printing can cancel the current print job.

When the printer is in ready mode, press and hold this button can print the test page.

8.1.1.3. Operation Function of Information Button

When the printer is in ready mode, press and hold this button can print the test page.

8-2

8.1.2. Function of LED Indicators on the Control Panel

8.1.2.1. LED1 Status Indication

The meanings of the status indication of LED1 are as follows:

Serial

No.

Paper/Wi-Fi

Multi-colored

LED1 Status

Indication

Status Description

(For printers with USB+Wi-

Fi interface)

No Wi-Fi connection, no paper error, sleep mode LED1 off

Searching Wi-Fi, no indication of paper error LED1 with green light flashing slowly

Connecting Wi-Fi..., no indication of paper error LED1 with green light flashing quickly

Successful Wi-Fi connection, no paper error LED1 with green light staying on Paper Jam Error LED1 with red light staying on

Paper shortage in printing, or failed in feeding

LED1 with red light flashing quickly

Status Description

(For printers with USB

interface)

No WiFi connection, no paper error, sleep mode

LED1 off

N/A

Paper Jam Error LED1 with red light staying on

Paper shortage in printing, or failed in feeding

LED1 with red light flashing quickly

8-3

8.1.2.2. LED2 Status Indication

The meanings of the status indication of LED2 are as follows:

Data/

Serial

No.

Cartridge

Multi-colored

LED2 Status

Indication

(For printers with USB+ Wi-Fi interface and the ones with

Starting and warming up the printer, waking up and warming up the printer, and warming up the printer by opening and closing its cover.

LED2 with green light flashing slowly

The printer is ready LED2 with green light staying on

Status Description

USB interface only)

Sleep LED2 with green light on and flashing slowly

Printing Multi-colored LED2 with green light flashing quickly

Alarming for toner low LED2 with orange light on and flashing quickly

Cartridge error (not installed, mismatch, expired) LED2 with orange light staying on

Serious printer error (heating roller abnormalities, laser motor abnormalities, communication error, opened cover, etc.)

LED2 with red light staying on

A job is cancelled via the panel LED2 with light flashing quickly

8-4

8.1.2.3. Indication of LED1 and LED2 Combination Status

You can refer to the indicator combination list for information on the working status of the printer. Some of the LED1 and LED2 combined indications are as follows:

Status

Serial

No.

Paper/Wi-Fi

(Multi-colored

LED1)

Data/Cartridge (Multi-colored

LED2)

Status Description

Paper jam, the printer is ready LED1 with red light staying on, LED2 off

Paper jam during printing LED1 with red light staying on, multi-colored LED2

off

Paper jam, alarming for toner low LED1 with red light staying on, LED2 off

Paper jam, cartridge error (not installed, mismatch, expired) LED1 with red light staying on, LED2 off

Paper jam, serious printer error (heating roller abnormalities, laser motor abnormalities, communication error, opened cover, etc.)

LED1 off, LED2 with red light staying on

Paper jam, a job is cancelled via the panel LED1 off, LED2 with green light flashing quickly

Paper shortage in printing, or failed in feeding, only showing paper errors

LED1 with red light flashing quickly, LED2 off

Paper shortage in printing, or failed in feeding, alarming for toner low

LED1 with red light flashing quickly, LED2 off

Paper shortage in printing, or failed in feeding, cartridge error (not installed, mismatch, expired)

LED1 off, LED2 with orange light staying on

Paper shortage in printing, or failed in feeding, and meanwhile, serious printer error (heat roller abnormalities, laser motor abnormalities, communication error, opened cover, etc.)

LED1 off, LED2 with red light staying on

A job is being cancelled via the panel because of paper shortage in printing or failure in feeding

LED1 with green light off, LED2 with green light flashing quickly

8-5

Routine Maintenance

Chapter

9. Routine Maintenance.........................................................................................................................2

9.1. Cleaning the Printer .................................................................................................................... 2

9.2. Maintenance of Laser Toner Cartridge .......................................................................................4

9.2.1. Use and Maintenance of Laser Toner Cartridge .................................................................. 4

9.2.2. Service Life of Laser Toner Cartridge ...................................................................................4

9.2.3. Replace Laser Toner Cartridge ............................................................................................5

9-1

9. Routine Maintenance

9.1. Cleaning the Printer

Note: • Please use mild detergents.

Please clean the printer in accordance with the following steps:

1. Turn off the main power switch and unplug the power cord and USB cable.

P2200/P2500 Series P2600 Series

2. Use a soft cloth to wipe the outside of the printer clean.

P2200/P2500 Series P2600 Series

9-2

3. Open the upper cover and take out the laser toner cartridge.

P2200/P2500 Series P2600 Series

Note: • When removing the laser toner cartridge, put the cartridge in a protective bag or

wrap it with thick paper to avoid direct light damaging the photosensitive drum.

4. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded area as shown in the gure below.

P2200/P2500 Series P2600 Series

9-3

9.2. Maintenance of Laser Toner Cartridge

9.2.1. Use and Maintenance of Laser Toner Cartridge

For better print quality, please use the original Pantum laser toner cartridge.

Note: when using the laser toner cartridge, please pay attention to the following:

• Unless used immediately, otherwise, do not remove the laser toner cartridge from the package.

Do not attempt to refill the laser toner cartridge without authorization. Otherwise, the resulting damage is not included in the printer warranty.

• Please store the laser toner cartridge under a cool and dry environment.

• Toner inside the laser toner cartridge is combustible. Please do not put the laser toner cartridge near any source of ignition, so as to avoid causing a fire.

• When removing or disassembling the laser toner cartridge, please pay attention to the toner leakage problem. In case of the toner leakage resulting in that the toner contacts with your skin or splashes into your eyes and mouth, please immediately wash with clear water, and consult a doctor immediately if you feel unwell.

• When placing the laser toner cartridge, please keep it away from the area reachable by children.

9.2.2. Service Life of Laser Toner Cartridge

Service life of the laser toner cartridge depends on the amount of toner that print jobs require.

When the printer LED indicator shows the status in the following gure, it indicates that the laser toner cartridge life has expired and needs to be replaced.

9-4

9.2.3. Replace Laser Toner Cartridge

Note: before replacing the laser toner cartridge, please pay attention to the following:

• The laser toner cartridge surface may contain toner. Please remove it carefully to avoid spilling.

• Put the removed laser toner cartridge on a piece of paper to avoid the toner from accidently spilling.

• After removing the protective cover, please immediately install the laser toner cartridge into the printer, so as to avoid photosensitive drum damage caused by exposing to too much direct sunlight or indoor light.

• While installing the laser toner cartridge, do not touch the surface of the photosensitive drum so as not to scratch it.

Replacement steps are as follows:

1. Open the upper cover, and remove the empty laser toner cartridge along the guides.

P2200/P2500 Series P2600 Series

2. Open the package of a new laser toner cartridge, hold the handle of the cartridge and gently shake around 5-6 times, so as to make the toner evenly distributed inside the cartridge.

P2200/P2500 Series

P2600 Series

9-5

3. Remove the protective cover, and put the laser toner cartridge into the printer along the guides

P2200/P2500 Series P2600 Series

Note: • Check whether there is any seal on it before installing the laser toner cartridge

into the printer; if there is any, please tear off the seal and then install the cartridge.

P2200/P2500 Series P2600 Series

4. Close the upper cover tightly

P2200/P2500 Series P2600 Series

9-6

Troubleshooting

Chapter

10. Troubleshooting ..............................................................................................................................2

10.1. Clearing Jammed Paper .......................................................................................................... 2

10.1.1. Paper Jam in the Feed Port ...............................................................................................3

10.2. Common Troubleshooting .........................................................................................................6

10.2.1. Common Trouble ............................................................................................................... 6

10.2.2. Image Defects ...................................................................................................................7

10-1

10. Troubleshooting

Please read this section carefully. It can help you solve common trouble in the printing process. If the problems appeared cannot be solved, please contact Pantum Aftersales Service Center.

Prior to handling common trouble, rst check that:

• The power cord is connected correctly and the printer is powered on.

• All of the protective parts are removed.

• The laser toner cartridge is correctly installed.

• The output bin is fully closed.

• The paper is correctly loaded into the tray.

• The interface cable is correctly connected between the printer and the computer.

• The correct printer driver is selected and installed properly.

• The computer port is properly congured and is connected to the proper printer port.

10.1. Clearing Jammed Paper

Note: • Remove the jammed paper in accordance with the following steps, close the

upper cover and tidy the paper in the tray, then the printer will automatically resume printing. If the printer cannot automatically start printing, please press the button on the control panel.

• If the printer still does not start printing, please check whether all the jammed paper inside the printer are cleared.

• If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.

10-2

10.1.1. Paper Jam in the Feed Port

If the output bin is open, please close it rst.

Gently pull the jammed paper straight out.

P2200/P2500 Series

P2900 Series (automatic feeder tray and

manual feeder tray)

If the paper does not move while being pulled, or there is no paper in this area, please check the inside of the printer.

10.1.2. Paper Jam inside the Printer

1. Open the upper cover.

P2200/P2500 Series P2900 Series

10-3

2. Open the upper fuser guide to decrease the pressure of compression spring.

P2200/P2500 Series P2600 Series

3. Pull the jammed paper out of the fuser unit.

P2200/P2500 Series P2600 Series

If no jammed paper is found, please go to the next step.

4. Remove the laser toner cartridge along the guides

P2200/P2500 Series P2600 Series

10-4

5. Slowly pull the jammed paper out along the paper output orientation.

P2200/P2500 Series P2600 Series

6. After removing the jammed paper, insert the laser toner cartridge into the printer along the guides until you hear a click assuring you that the cartridge is fully inserted.

P2200/P2500 Series P2600 Series

7. Put the paper in the tray neatly, and do not carry out the next print until the indicator resumes print-ready status.

P2200/P2500 Series P2600 Series

10-5

10.2. Common Troubleshooting

10.2.1. Common Trouble

Trouble Cause Solution

Printer Problems

The cable between the computer and the printer is not connected properly.

The printer does not work

Problems in Handling Paper

Paper feed failure

Paper Jam There is too much paper in the tray.

Error in specifying the print port. The printer is ofine, and Use Printer Ofine is checked. The printer does not recover from an internal error, such as a paper jam, paper empty, etc.

The print media is loaded incorrectly. The print media is beyond the usage specication range. The feed roller is dirty.

The print media is beyond the usage specication range. There is foreign matter in the feed channel. The feed roller is dirty. Internal parts failure.

Disconnect and then reconnect the printer cable. Check the printer settings to ensure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is connected to the correct port. Make sure that the printer is in the normal online status.

Please correctly load the print media. If you use special print media for printing, please print with the manual feeder tray. Please use the print media within the specication range. Clean the feed roller.

Remove excess paper from the tray. If you print on special print media, please use the manual feeder tray. Make sure to use the paper that meets specications. If you print on special print media, please use the manual feeder tray. Clean the feed channel. Clean the feed roller.

Print with multipage fed in

Excessive static electricity on the print media. The print media is damp and sticks together. Internal parts failure.

Separate the print media to eliminate some static electricity. It is suggested that you use the recommended print media. Separate the print media or use better and dry print media.

Note: • If the problem remains, please contact Pantum Customer Service.

10-6

10.2.2. Image Defects

Trouble Cause Solution

A B C D a b c d e 1 2 3 4 5

The printout is whitish or light

A B C D a b c d e 1 2 3 4 5

Toner spots

White spots

• Toner is low.

• The print media does not meet usage specication, such as the media is damp or too rough.

• The resolution in the print program is set too low.

• The laser toner cartridge is damaged.

• The laser toner cartridge is dirty or leaks toner.

• The laser toner cartridge is damaged.

• The print media that does not meet usage specication, such as the media is damp or too rough.

• The feed channel is dirty.

• The print media that does not meet usage specication, such as the media is damp or too rough.

• The feed channel is dirty.

• The internal part of the laser toner cartridge is damaged.

• The reective glass of the laser inside the printer is dirty.

• Please properly use the print media within the specication range.

• Setup the print resolution in the program.

• Please use the print media within the specication range.

• Clean the feed channel.

• Please use the print media within the specication range.

• Clean the feed channel.

• Clean the reective glass of the laser.

Toner comes off

Black vertical stripes

• The print media that does not meet usage specication, such as the media is damp or too rough.

• The inside of the printer is dirty.

• The laser toner cartridge is damaged.

• The internal part of the printer is damaged.

• The laser toner cartridge is dirty.

• The internal part of the laser toner cartridge is damaged.

• The reective glass of the laser inside the printer is dirty.

• The feed channel is dirty.

•

Please use the print media within the specication range. If you use special print media, with the manual feeder tray.

• Clean the inside of the printer.

• Clean the reective glass of the laser at the back of the printer.

• Clean the feed channel at the back of the printer.

please print

10-7

Trouble Cause Solution

Black background (gray background)

Cyclical traces appear

• The print media that does not meet usage specication, such as the media is damp or too rough.

• The laser toner cartridge is dirty.

• The internal part of the laser toner cartridge is damaged.

• The feed channel is dirty.

• The transfer voltage inside the printer is abnormal.

• The laser toner cartridge is dirty.

• The internal part of the laser toner cartridge is damaged.

• The fuser component is damaged.

• The print media is loaded incorrectly.

• The feed channel of the printer is dirty.

• Please use the print media within the specication range.

• Clean the feed channel inside the printer.

• Clean the laser toner cartridge or replace it with a new one.

• Please contact Pantum Customer Service to repair and replace the fuser component.

• Ensure correct loading of the print media.

• Clean the feed channel inside the printer.

Skewed pages

Wrinkled paper

The back of the printout is dirty

• The print media is loaded incorrectly.

• The print media does not meet the usage specication.

• The feed channel inside the printer is dirty.

• The fuser component of the printer is damaged.

• The laser toner cartridge is dirty.

• The transfer roller inside the printer is dirty.

• The transfer voltage inside the printer is abnormal.

• Ensure correct loading of the print media.

• Please use the print media within the specication range for printing.

• Clean the feed channel inside the printer.

• Clean the laser toner cartridge or replace it with a new one.

• Clean the internal transfer components of the printer.

10-8

Trouble Cause Solution

Whole page dark

The toner does not adhere to the paper

• The laser toner cartridge is installed incorrectly.

• The internal part of the laser toner cartridge is damaged.

• Abnormal charge inside the printer; the laser toner cartridge is not charged.

• The print media that does not meet usage specication, such as the media is damp or too rough.

• The inside of the printer is dirty.

• The laser toner cartridge is damaged.

• The internal part of the printer is damaged.

• The laser toner cartridge is incorrectly installed.

• The laser toner cartridge might be damaged.

• The internal part of the printer is damaged.

• Ensure to install the cartridge correctly.

•

Please use the print media within the specication range. If you use special print media, with the manual feeder tray.

• Clean the inside of the printer.

• Ensure to install the cartridge correctly.

please print

Horizontal stripes

10-9

Product Specication

Chapter

11. Product Specication . ......................................................................................................................2

11.1. P2200/P2500 Series Specication ............................................................................................2

11.1.1. Specication Overview .......................................................................................................2

11.1.2. Printing Specication ..........................................................................................................3

11.2. P2600 Series Specication .......................................................................................................4

11.2.1. Specication Overview .......................................................................................................4

11.2.2. Printing Specication ..........................................................................................................5

11-1

11. Product Specification

11.1. P2200/P2500 Series Specication

Note: • Specication values are slightly different for different models of printers with

different functions. These values are based on the initial data. For more information

about the latest specication, please visit: www.pantum.com

11.1.1. Specication Overview

Processor 600MHz

Memory 64MB/128MB

Power Supply

Model: P2200/P2201/P2203/P2207/P2209/ P2500/P2501/P2503/P2505/P2507/ P2509/P2500W/P2500N/P2505N

Communication interface Hi-Speed USB 2.0;

Operation environment

Product Size (W*D*H) about 337mm*220mm*178mm

Weight (excluding the laser toner

cartridge)

Control Panel LED

Best print quality 10-32 °C

Humidity range for operation

220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A 110V Model: AC 110-127V, 50/60Hz, 6.0A (Note: For the power supply and voltage that is suitable for this printer, please refer to the nameplate on the back of the printer. Please strictly use the power supply

for the printer according to its specication.)

WiFi 802.11b/g/n

20 to 80% RH

about 4.3kg (excluding the attached laser toner

cartridge)

11-2

11.1.2. Printing Specication

Print Speed A4 20/22ppm

Letter 21/23ppm

First Page Print Time 7.8s

Print Language GDI

Maximum print size Legal (216mm*355.6mm)

Durability Recommended

Monthly Page Volume

Maximum Monthly Page Volume

Paper Input Capacity

Paper Output Capacity

Print Media Media Type Plain paper, thin paper, thick paper, transparent lm, card

Standard Tray 150 pieces (80g/m²)

Print-side down 100 pieces (80g/m²)

Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,

Media weight 60~163g/m²

700 pages

15000 pages

paper, label paper, envelope

Folio, Ocio, Statement, Japanese Postcard, Monarch

Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2.

11-3

11.2. P2600 Series Specication

Note: • Specication values are slightly different for different models of printers with

different functions. These values are based on the initial data. For more information

about the latest specication, please visit: www.pantum.com

11.2.1. Specication Overview

Processor 600MHz

Memory 64MB/128MB

Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A

100V Model: AC 100-127V, 50/60Hz, 6.0A 110V Model: AC 110-127V, 50/60Hz, 6.0A (Note: For the power supply and voltage that is suitable for this printer, please refer to the nameplate on the back of the printer. Please strictly use the power supply

for the printer according to its specication.)

Communication interface Hi-Speed USB 2.0;

WiFi 802.11b/g/n 100Base-Tx Ethernet;

Operation environment

Product Size (W*D*H) 380*261*236mm

Weight (excluding the laser toner

cartridge)

Control Panel LED

Best print quality 10-32 °C

Humidity range for operation

20%-80% RH

about 5.3kg (excluding the attached laser toner

cartridge)

11-4

11.2.2. Printing Specication

Print Speed A4 24ppm

Letter 25ppm

First Page Print Time < 8.5s

Print Language GDI

Maximum print size Legal (216mm*355.6mm)

Durability Recommended

Monthly Page Volume

Maximum Monthly Page Volume

Paper Input Capacity

Paper Output Capacity

Print Media Media Type Plain paper, thin paper, thick paper, transparent lm, card

Standard Tray 150 pieces (80g/m²)

Multipurpose Tray

Print-side down 100 pieces (80g/m²)

Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,

700 pages

20,000 pages

1 piece (60~163g/m²)

paper, label paper, envelope

Folio, Ocio, Statement, Japanese Postcard, Monarch

Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2.

Media weight 60~163g/m²

11-5

Pantum P2500W User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Legal Notice

Safety Precautions

Precautions

Regulatory Information

Table of Contents

1. Before Using the Printer

1.1. Packing List

1.2. Components of the Printer

1.3. Laser Toner Cartridge

2. Paper and Print Media

2.2. Special Paper

2.3. Loading Paper

2.3.1. Loading into the Automatic Feeder Tray

2.3.2. Loading into the Manual Feeder Tray

2.4. Nonprinting Area

2.5. Guidelines for Paper Use

3. Installation and Uninstallation of the Driver Software

3.1. Windows-based Driver

3.1.1. Driver Installation

3.1.2. Uninstallation

3.2. Installation of the Driver Software on a Mac System

4. Wired Network Settings (For wired network printer models)

4.1. Set IP Address

4.2. Install the Printer to Network

4.3. Setting Network Products

4.3.1. View or Change Network Settings

4.3.2. Set or Change Web Server Login Password

4.3.3. Restore to Factory Settings

5. Wireless settings (for models with Wi-Fi printing)

5.1. Wireless Network Type

5.2. Turn off the Wireless Device

6. Pantum Mobile Print

6.1. What's Pantum Mobile Print

6.2. Download Pantum Mobile Print

6.3. Supported Mobile Operating System

7. Print

7.1. Print Function

7.2. Opening Help Document

7.3. Manual Duplex

7.4. Cancel Print Job

8. Control Panel

8.1. Control Panel Overview for P2200/P2500 Series

8.1.1. Functions of Buttons on the Control Panel

8.1.2. Function of LED Indicators on the Control Panel

9. Routine Maintenance

9.1. Cleaning the Printer

9.2. Maintenance of Laser Toner Cartridge

9.2.1. Use and Maintenance of Laser Toner Cartridge

9.2.2. Service Life of Laser Toner Cartridge

9.2.3. Replace Laser Toner Cartridge

10. Troubleshooting

10.1. Clearing Jammed Paper

10.1.1. Paper Jam in the Feed Port

10.2. Common Troubleshooting

10.2.1. Common Trouble

10.2.2. Image Defects

11. Product Specification