Pandora Camper User Manual

choosing our security system Pandora Camper

Pandora Camper – is a telemetric service-security system built for motorhomes with on-board

voltage of 12V. It is a complex engineering solution, which includes unique and modern technological software and hardware solutions.

When developing the system, we were using the most up-to-date electronics from world’s best manufacturers. The device is built using high-precision mounting and control machinery, thus we guarantee highest possible quality, reliability and stable technical characteristics for the whole operation period.

Pandora Camper has a cryptographically strong authorization code with unique dialog algorithm and individual 128 bit encryption key on every device. We guarantee 100% protection form electronic hacking for the whole operation period.

The system is built for your convenience: it’s ergonomic, reliable and it has the highest security and service characteristics, 3 years unconditional warranty and free service and support. We are happy to provide any support we can – feel free to use our online support.

This device has limited external factors resistance. It should not be subjected to water beyond occasional splatter, or operated in

temperatures outside -40 to +85° C range. All system components must be installed only in a car interior. The base unit, remote control and

radio tags fulfil the IP40 category of protection against water.

Our web-site: pandorainfo.com Customer support: support@pandorainfo.com

Pandora would like to thank you for

Table of contents

General information 4

System set 5 System modules layout 6 Base unit of the system 7 Owner’s personal card 8 External VALET button 9

System functions and modes 11

Security mode 11 Security zones 11 Sound and light signalization 12 Stay Home mode 13 Slave mode 13 Owner authorization devices and functions 13 Checking the number of paired remote controls/radio tags/mobile device 15

Remote control D030 16

Switch on/off the remote control 17 LED indicator of the remote control signals 17 Charging the remote control 17 Updating firmware of the remote control 17 Icons of the remote control 18 Quick access functions of the remote control 19

Immobilizer radio tag BT760 20

Functions of the button 20 Replacing an immobilizer tag battery 21 Update firmware of a radio tag 21

Control the system from a phone 22

Changing settings via a phone 24

Online service and mobile apps 26

Events history 27 Mobile application Pandora Camper 27

Control the system 28

Arming 28 Activating Stay Home mode 29 Delayed arming 30 Disarming 30 Locking/unlocking doors when ignition is on 31 Car search function 32 PANIC mode 32 Service mode 33

Control the system in case of emergency 34

Emergency disarming 35 Emergency control of the anti-theft functions 36

Warranty obligations 37

Installation certificate 38 Acceptance certificate 39 Warranty card 39

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System set

1. User manual and wiring diagram 1

2. Remote control D030 1

3. Radio tag BT760 1

4. Owner’s personal card 1

5. Base unit 1

6. External LED/VALET button 1

7. Beeper 1

8. Wireless door sensor DMS-100 BT 4

9. Siren PS-330 1

10. Main cable of the base unit 1

11. Additional cable of the base unit 1

12. External temperature sensor 1

13. Blocking relay 2

14. Magnetic reed sensor 2

15. Fastening kit 1

16. Packaging 1

! The manufacTurer reser ves The righT To change The sysTem seT and consTrucTion of The producT To improve iTs

Technological and operaTional parameTers wiThouT noTificaTion.

Read the following section before using the system

Carefully read this manual before starting installation and using the security-service system. Pay attention to text marked with

The sysTem is a complex Technical producT. sysTem insTallaTion and configuraTion musT be carried ouT only by a

skilled professional.

feaTures and sysTem modes, conTrol of The vehicles zones depends on The Type of connecTion and sysTem seTTings,

original vehicle operaTion logic and Trim.

! The sysTem seT includes an “owner’s personal card”. This card conTains informaTion under a proTecTive layer ThaT

is inTended only for The owner of The sysTem. make sure ThaT The proTecTive layer on The owner’s plasTic card is inTacT afTer The insTallaTion of The sysTem.

read The “owner’s personal card” secTion of This manual before erasing The proTecTive layer.

The sysTem has a gsm inTerface. ask an insTaller who has insTalled The sysTem To check The gsm funcTions

operaTion using your phone:

• dial 500* command To requesT coordinaTes (see The “conTrol The sysTem from a phone” secTion).

• Trigger alarm when The sysTem is armed. The sysTem musT call your phone number (“main owner’s phone number”). To quickly change The “main owner’s phone number”, Turn on The igniTion when The sysTem is disarmed and call The

sysTem phone number. waiT for The answer, Then press and hold The buTTon on The radio Tag for 2 seconds (unTil The second flash of The send indicaTor). release The buTTon, The sysTem will recognize The incoming phone number as The “main owner’s phone number”.

• check The “guesT pin-code” (facTory defaulT value is 1-2-3-4). call The sysTem from an “addiTional phone number”

or from any oTher phone number unknown for The sysTem.

! The sysTem can work wiTh a mobile applicaTion. iT is required To creaTe an accounT, add The sysTem To your accounT,

pair your mobile phone wiTh The sysTem. ask an insTaller To help you To configure The mobile applicaTion.

! when sysTem insTallaTion is finished:

• check ThaT The “insTallaTion cerTificaTe” and “warranTy card” are filled ouT. These documenTs may be required for

conTacTing The cusTomer supporT.

• check The sysTem operaTion and funcTions wiTh a specialisT.

• we recommend ThaT you mark each working funcTion wiTh a sign in The “conTrol The sysTem” secTion.

• ask an insTaller To mark The layouT of The sysTem componenTs on The diagram. This informaTion may be required for

diagnosTic/configuring or emergency deacTivaTion of The sysTem.

• we recommend ThaT you change The defaulT value of The “service pin-code” (1-1-1-1). ask an insTaller To change

The “service pin-code”.

wriTe down and remember a new value of The “service pin-code”

• we recommend ThaT you change The defaulT value of The “guesT pin-code” (1-2-3-4). (see The “changing seTTings

from a phone” secTion -> 5* addiTional seTTings -> 1* changing The guesT pin code.

wriTe down and remember a new value of The “guesT pin-code”

• if The “code immobilizer (pin-To-drive)” funcTion is implanTed:

wriTe down and remember The “immobilizer pin-code”

mark a buTTon (buTTon/lever/pedal) ThaT is used To enTer The “immobilizer pin-code” in The layouT diagram.

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System modules layout

Base unit

Blocking relay (circuit being blocked)

External VALET button

Sensor DMS-100 BT

Base unit of the system

Built-in GSM modem (GPRS/SMS/LBS-services)

A built in modem allows the system to work in a mobile network using an installed SIM card: voice and SMS notifications, control from a phone using DTMF-commands, determination of coordinates based on cellular base station location (only for 500* command), connection with our online-service and mobile applications.

For the correct operation of the GSM functions, an owner should monitor the status/balance of the SIM card installed in the system. If the SIM card is blocked or defective, GSM functions of the system will be unavailable.

Built-in GPS/GLONASS-receiver

A built-in GPS/GLONASS-receiver is designed to determine current location and to automatically determine date and time.

To auTomaTically deTermine daTa and Time, iT is required To seT correcT uTc Time zone using The mobile app or The

online-service.

2.4GHz radio channel, Bluetooth 5.0 protocol (BT5.0)

An integrated radio channel is used to connect the system with a mobile phone and additional Bluetooth devices. The system supports up to 14 additional Bluetooth devices: 1 remote control D-030, up to 3 radio tags, 1 mobile phone, up to 10 DMS-100BT sensors, up to 2 radio relays BTR-101, 1 RHM03BT module, 1 BT-01 relay or DI-04 module.

Digital protection AES (128 Bit)

Dialog coding of commands with a 128-bit encryption key guarantee secure communication via the radio channel. The encryption key can be changed when you re-pair a remote control or additional Bluetooth devices.

3D-accelerometer

A built-in accelerometer is used to detect shock/motion/tilt:

• 2 zones of the shock sensor (alarm/warning);

• Separate sensitivity adjustment by zones;

• Engine blocking on motion start;

• Central lock closing when start driving.

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Multisystem digital 2CAN | LIN interface

2-2-2-2

Integrated digital CAN and LIN interfaces allow connection to digital buses of a vehicle for reading information (statuses) and controlling vehicles (commands). The LIN-interface can be used to control Webasto ThermoTopEvo and Eberspacher Hydronic/Hydronic2 heaters.

see deTailed informaTion on loader.pandorainfo.com

icro-USB port

The system has a buil-in micro-USB port that is used for system configuration and update via the Pandora Alarm Studio. The system can be power from the USB, so you can configure it before installation.

Temperature

The system can determine interior, engine and outside temperature. The following sources are used: built-in temperature sensor, connector of an external temperature sensor, digital CAN-bus, values from additional devices.

! defaulT values: inTerior Temp eraTe – builT-in sensor; e ngine TemperaTure – exTernal sens or; ouTside Tem peraTure

– can.

Synchronized clock of the baze unit

Built in clock is automatically synchronized with the built-in GPS/GLONASS receiver

! iT is required To seT correcT uTc Time zone using The mobile app or The online-service.

Owner’s personal card

! erase The proTecTive layer car efully. do noT use any sharp

objecTs To avoid damaging of hid den informaTion under The proTecTive layer. The informaTion is inTe nded only for The ow ner.

he card an d The hidden in formaTion cannoT be re sTored.

The owner’s personal card contains private information under a protective layer:

• PIN (the «Secret PIN-code”) is a 4-digit number. This

code can be used to disarm the system and to deactivate

immobilizer functions. It can be also used to enter programming mode. This information cannot be changed or restored

• LOGIN – is a 10-digit number. This information is used to add the system to the online service and mobile applications. This information cannot be changed or restored

• PASS – contains 8 characters and can consist of digits, lower and upper case letters. This information is used to add the module to the online service and mobile applications. This information cannot be changed or restored.

• Phone number is a phone number of the SIM-card supplied with the system. This number is not used if you change the SIM-card.

External VALET button

An external VALET button with a three-color status LED indicator is placed inside a vehicle (see the system modules layout). The button is used for programing the system, arming/disarming, activating/deactivating dimmobilizer mode.

original vehicle conTrols (buTTons/levers/pedals) can be used

as The valeT buTTon. see The deTailed informaTion on loader.pandorainfo.com.

LED INDICATOR

VALET BUTTON

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LED indicator signals

INDICATOR STATUS DESCRIPTION

THE SYSTEM IS ARMED

Short red ashes System is armed

Short green ashes System is armed

Fast red ashes Alarm

Faded System is disarmed

Red System is preparing for automatic or delayed arming

Green (when ignition is on)

Orange ashes (when turning on the ignition)

Green ashes (when switching on the ignition)

Red ash (when switching on the ignition)

WHEN ENTERING THE “SECRET PIN-CODE” OR THE “SERVICE PIN-CODE”

Orange ash Conrms a VALET button press

Conrms a paired mobile device Conrms a digit input

Red and green ashes Conrms correct PIN code

Long red ash PIN-code is incorrect

(a radio tag is in the coverage zone)

THE SYSTEM IS DISARMED

System is in service mode

Conrms the number of paired remote controls

Conrms the number of paired radio tags

Conrms a paired mobile device

SYSTEM FUNCTIONS AND MODES

Security mode (the system is armed)

The system confirms arming with 1х system monitors security zones with separated warning and alarm level of triggering:

• Warning mode – this mode activates when there is a slight impact on the shock sensor or additional senor. It is accompanied with 1х

• Alarm mode - this mode activates when a sensor or one of the security zones is triggered. It is accompanied with 30 sec. canceled by an arming or disarming command.

If one of the security zones is triggered the system:

• records this event in its non-volatile memory;

• activates the alarm or warning mode;

• informs an owner by all available means;

• blocks the engine (in accordance with the settings and connections).

If one of the security zones is opened at the moment of arming, the system will produce 4х

sound and 4х

If one of the security zones fails, the system will forcibly turn off this zone. If a switch triggers more than 9 times in a row, it will be disabled until the next arming. The shock/tilt/motion sensor is temporarily deactivated (15 sec.) if it has been triggered more than 3 times in a row.

The system confirms disarming with 2х engine blocking (if the immobilizer function and additional blocking are not used). If there were alarm events during the armed period, the system will produce 4х signals. The system continues to display all zones when it is disarmed, but the information is not saved in the memory.

light warning signals.

Security zones

• Interior temperature (status)

• Engine temperature (status)

• Outside sensor (status)

• Voltage of the on-board circuits (status)

• Engine operation control - RPM (status)

• Heater operating control (status)

sound and 1х light signals. When the system is armed, the

light and 3х

sound signals.

light and 30 sec. sound signals. The alarm signals can be

sound and 2х

light signals. The system deactivate

sound and 4х

light warning

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• Fuel level (status)

• Parking (automatic gearbox) /Handbrake (manual gearbox) status

• “Parking light is not turned off” notification (status)

• Shock sensor (security zone – alarm and warning level)

• Motion sensor (security zone – alarm level)

• Tilt sensor (security zone – alarm level)

• OE alarm system status via CAN, additional sensor (status, security zone – alarm and warning level)

• Turning ignition on (status, security zone – alarm level)

• Opening doors (status, security zone – alarm level)

• Opening a trunk (status, security zone – alarm level)

• Opening a hood (status, security zone – alarm level)

• Pressing brake (status, security zone – alarm level)

Sound and light signalization

DESCRIPTION STATE

Arming

Disarming

Car search

Alarm, PANIC mode

Warning level of a sensor is triggerd

‘Sensors were triggered’ signal when disarming / Parking light is not turned o notication / ‘Sensors are triggered” signal when arming

Engine blocking warning in Anti-Hi-Jack mode

1х

2х

5х

30sec.

3х

4х

30sec.

(sound/light)

/1х

/2х

/5х

/30sec.

/1х

/4х

/30sec.

Stay Home mode

This mode is used to control the outer perimeter of a vehicle during parking when passengers are inside the vehicle. This mode allows the system to protect your vehicle against intrusion through the parts of the vehicle that can be open.

• The system will be armed silently when you activate the “Stay Home” mode, it will be confirmed

with 1х not included in the set) in this mode, built-in sensors (shock/tilt/motion) are disabled in this mode.

• The system will be disarmed when you deactivate the “Stay Home” mode, it will be confirmed with

2х

light signal. The system controls vehicle security zones and an additional gas sensor (it is

sound and 1х

light signals.

Slave mode

This mode allows arming and disarming using original vehicle control – an original key, button/sensor of a keyless access entry system.

Slave mode can be implemented using analog connections or a digital protocol of a vehicle.

This mode is enabled by defaulT for a digiTal proTocol. more informaTion on loader.pandorainfo.com. iT is

recommended To ac TivaTe The “prohibiT disarming when a Tag is absenT” To increase securiTy feaTures of The slave mode. if This mode is acTivaTed, iT will be possible To disarm The sysTem only when a Tag is in The coverage zone or using The “secreT pin-code”.

Owner authorization devices and functions

Authorization devices

Authorization devices are Bluetooth-devices used to recognize an owner in the radio coverage zone of the base unit. These devices allow implementing security and anti-hijack functions. You can use a mobile phone, a radio tag BT-760 or a remote control D030 as an authorization device.

Alerts when using authorization devices

It is recommended to use an additional sound emitter Beeper when you use authorization devices.

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BEEPER SOUND SIGNALS

SIGNAL NAME DESCRIPTION

Activating service mode 1 sound signal

Deactivating service mode 2 sound signal

Correct input of the “Immobilizer PIN-code” 1 sound signal

A battery in a radio tag is discharged 3 sound signals /3 times

Absence of a radio tag 4 sound signals /4 times

Blocking warning Fast sound signals

Hands Free mode

This mode is used for automatic arming/disarming distancing

alarm sTudio To use This mode. quick access commands To manage handsfree mode: 223* - acTivaTe handsfree

arming, 224* - acTivaTe handsfree disarming, 222* - deacTivaTe all handsfree modes.

Immobilizer mode

This mode is used to recognize an owner using authorization devices when the system is disarmed. When turning on the ignition, the base unit performs a search for authorization devices in the radio coverage zone. If there is no any authorization device in the radio coverage zone:

• If engine blocking is implemented – the system will block the engine. Engine blocking will occur immediately or at the time a motion sensor detects movement, it depends on the system settings;

• If OBD connector blocking is implemented – the system will stay the connector blocked.

will continue to work in normal mode.

ANTI-HI-JACK-1/2 modes

The Anti-HiJack modes help to prevent aggressive seizure of a vehicle when authorization in case of disappearance of authorization devices from the radio coverage zone when system is disarmed.

each time when ignition is on and a door is opened/closed.

or approaching a vehicle.

This mode is disabled by defaulT. iT is required To make addiTional seTTings using The mobile applicaTion or pandora

When an authorization device appears in the coverage zone, the system will exit blocking mode and

This mode is enabled by defaulT. iT is required To make addiTional connecTions for This mode.

ANTI-HI-JACK-1 mode – The base unit checks if an authorization device is in the radio coverage zone

when an owner with an authorization device is

ANTI-HI-JACK-2 mode – The base unit constantly checks if an authorization device is in the radio

coverage zone when ignition is on.

If the system cannot detect an authorization device, the base unit will perform a delayed engine blocking. The siren will play the ‘Engine blocking warning’ ringtone before blocking. The engine will be blocked immediately or at the time the car starts moving, it depends on system settings. When an authorization device appears in the coverage zone, the system will exit blocking mode and will continue to work in normal mode.

This mode is disabled by defaulT. iT is required To make addiTional seTTings and connecTions for This mode.

Multi-button code immobilizer (pin-to-drive)

Multi-button code immobilizer (pin-to-drive) is a function that allows disarming, disabling blocking and controlling service mode and time channels using original vehicle controls (button, lever or pedal) and a pre-programmed PIN-code (the “Immobilizer PIN-code”).

AN EXAMPLE OF USING THE FUNCTION

• Turn on the ignition to disable engine blocking or enable service mode, turning on the ignition is not

required if you want to disarm the system or control time channels.

• Enter the “Immobilizer PIN-code”. Press a programmed button/lever/pedal the number of times

equals to the first digit. Pauses between presses should not exceed 1 second. More than 1 second pause will be interpreted as the start of the next digit input. The immobilizer code can consist max of 4 digits from 1 to 9.

• The system will confirm the correct input by a sound signal of the beeper and a programmed

function will be performed.

This mode is disabled by defaulT. iT is required To make addiTional seTTings and connecTions for This mode.

Checking the number of paired remote controls/radio tags/mobile device

The number of paired remote controls/radio tags/mobile device can be checked by the number of flashes of the LED indicator. The number of paired remote controls/tags/mobile device can be checked when switching on the ignition (the system must be disarmed). The number of orange flashes will indicate the number of paired remote controls, the number of green flashes will indicate the number of paired radio tags, a following red flash will indicate a paired mobile device.

You can also check the number of paired remote controls/radio tags/mobile device by taking off and putting back on battery terminal. The system will emit short sound signals from a siren

• First series of the siren signals

• The second long signal

indicates the number of paired radio tags

after a pause of 2 seconds indicates a paired mobile devices.

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REMOTE CONTROLD030

A remote control is a device used to control and monitor vehicle/system state. The remote control is also used as an authorization device for “Immobilizer/Anti-Hijack/HandsFree” modes. It works in the Bluetooth coverage zone. Each event is displayed as an icon on the OLED-display and is accompanied with a sound and vibro indication.

micro-USB

SEND/ALARM

! all conTrol commands are TransmiTTed via radio channel, for maximum effecTiveness and range iT is recommended

noT To shield aerial area (see picTure) wiTh fingers when using a remoTe conTrol.

• OLED – display

• 3 control buttons

• Built-in sound indicator (16 ringtones)

• Built-in vibro indicator

• Built-in LED SEND/ALARM indicator

• 2,4 GHz radio interface (Bluetooth protocol)

• Dialog coding of commands (AES-128 encryption)

• Built-in battery

• Built-in micro-USB port

OLED

Switch on/o the remote control

Press and hold the button for 3 seconds to switch on/off the remote control.

LED indicator of the remote control signals

RED indicator “ALARM” Green indicator “SEND”

Flashes frequently if there is any notication Flashes if there is a connection with the base unit

Flashes occasionally when there is no connection Goes dark when there is no connection with the base

unit

Charging the remote control

There is an indication of the battery charge level . on the display. Charge the battery if the remote control does not turn on or the charge level indicator displays the last segment is charged using a standard micro-USB cable.

. The battery

Updating rmware of the remote control

• Download the Pandora BT application (for Android or iOS devices equipped with a Bluetooth 4.0 Low

Energy or higher module).

• Press and hold the

button. Release the button after the connection.

• Open the mobile app and find the remote control, select the device and select one of the update

option: FILE MANAGER – firmware will be uploaded from the phone storage (only for Android). INTERNET – firmware will be uploaded by an internet connection.

button. Connect the micro-USB cable to the remote control whule holding the

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Icons of the remote control

Connected to the base unit

Security mode status

Current time

12 48

Battery charge level

Engine temperature

Interior temperature

-18 С

Outside temperature

12.0

Vehicle battery voltage

Fuel level

Shock sensor Security zone (Warning level)

Shock sensor Security sensor (alarm level)

Additional sensor/ OE alarm status Security zone (alarm level)

Additional sensor/ OE alarm status Security zone (warning level)

Tilt sensor Security zone

Motion sensor Security zone

Ignition Security zone

Doors security zone

Trunk security zone

Low voltage security zone

Brake pedal security zone

Heater operation icon

Quick access functions of the remote control

System is disarmed

Ignition is on Ignition is o

(short press)

(1 sec.)

(short press)

(1 sec.)

(short press)

(1 sec.)

(2 sec.)

(3 sec.)

(short press)

+ (1 sec.)

Lock doors without arming

Unlock doors Unlock doors Disarming with sound

Switch on the display

Open side door

Switch on/o time channel

Switch on/o the remote control

PANIC mode

Arming when the engine is running with sound conrmation

Arming with sound confrmation

Activate “Stay Home” mode

Arming in 30 seconds With sound notication

Arming in 30 seconds without sound notication

System is armed (no alarm events)

Search mode – ﬂashes of turn signals with sound signals for 5 seconds

conrmation

Disarming without sound conrmation

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RADIO TAG BT760

SEND

A radio tag is a device used to control a vehicle/system. The remote control is also used as an authorization device for “Immobilizer/Anti-Hijack/HandsFree” modes. It works in the Bluetooth coverage zone. A radio tag has: a control button a built-in accelerometer allows the tag to go into energy saving mode when there is no movement; a LED indicator SEND.

• Control button deactivating service mode

• LED indicator SEND

• Bluetooth protocol

• Built-in accelerometer

• CR 2032 Battery

• 2,4 GHz radio interface (dialog encryption AES-128)

Light indication of the SEND indicator when there is a

short press of the button

• No flashes – a battery is discharged

• 1 flash – radio tag operation is correct

Light indication of the SEND indicator when installing a

battery

• No flashes – a battery is discharged

• 1 flash – low battery level

• flashes – high battery level

avoid moisTure on The radio Tag. do noT place The radio Tag near magneTs or producTs wiTh self-magneTic fields.

for arming/disarming and activating/

Functions of the button

ACTION FUNCTION

Short press when ignition is o Arm/disarm

Press and hold for 2 sec when the system is disarmed and ignition is o

for arming/disarming and activating/deactivating service mode;

Activate Stay Home

Press and hold for 2 sec when the system is disarmed and ignition is on

Press and hold for 2 sec when ignition is on

Press and hold for 6 sec. Pair a tag with the base unit

Press and hold for10 sec. Firmware update

Change the “Main owner’s phone number”

Activate/deactivate Service mode

Replacing an immobilizer tag battery

Carefully open the cover of the tag’s battery compartment. Extract discharged battery and insert a new one keeping in mind the correct polarity. Replacing a battery will not cause a loss of tag code information, as authorization data is stored in the non-volatile memory of the MCU. Carefully close the cover of the tag’s battery compartment. All elements of construction should be rigidly locked in places. If it is so, the tag can be operated as usually.

Update rmware of a radio tag

• Download the Pandora BT application (for Android or iOS devices equipped with a Bluetooth 4.0 Low Energy or higher module)

• Open the mobile app Pandora BT.

• Press and hold the button tag until the 10th flash of the «SEND», indicator, then release the button.

• Select the found device and select one of the update option: FILE MANAGER – firmware will be uploaded from the phone storage (only for Android). INTERNET – firmware will be uploaded by an internet connection.

of the radio

Open here

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CONTROL THE SYSTEM FROM A PHONE

22558

for The correcT operaTion of The gsm funcTions, an owner should moniTor The sTaTus/balance of The sim card

insTalled in The sysTem. if The sim card is blocked or defecTive, gsm funcTions of The sysTem will be unavailable.

Call the system’s phone number. When it answers, enter a command code

Repeat the last message

Arming

Disarming

001

Silent arming

000

Silent disarming

Help

990

Events history

551

Tow truck mode

11000

Request GSM account balance

33333

Switch on add. CAN function

55000

Request current coordinates

44556

Switch on additional channel

66554

Switch o additional channel

* iT is required To enTer The “secreT pin-code” afTer dialing a command

Activate/Deactivate service mode

1. Call the system number. Wait for the answer.

2. Turn on the ignition, an authorization device (a radio tag, a remote control, a paired mobile phone with the app installed) must be in the coverage zone, enter the “Immobilizer PIN-code” (if the “Code immobilizer” function is enabled).

3. To activate service mode, dial the 551* DTMF command — “Activate service mode”, then enter the “Secret PIN-code” from the owner’s personal card.

4. To deactivate service mode, dial the 552* DTMF command — “Deactivate service mode”.

Voice help

The system has a voice help menu. During a voice call to the system, dial 9* and listen to the information about system control commands.

22222

Disable HandsFree

22223

Enable HandsFree arming

22224

Enable HandsFree disarming

22997

End a call

55551

Activate service mode (see description below)*

55552

Deactivate service mode

11556

Switch on heater

66551

Switch o heater

66666

Activate engine blocking

99999

Deactivate engine blocking*

99998

Deactivate authorization devices*

88888

Activate authorization devices

To end the session, hang up the phone.

Repeat the last message

To repeat any message, press * during a voice call to the system.

Arming/Disarming

1. Call the system number. Wait for the answer.

2. Dial 1* to arm, and 0* to disarm.

For silent arming dial 10* or 00

3. The system will confirm arming/disarming. To end the session, hang up the phone.

Request current coordinates

1. Call the system number. Wait for the answer.

2. Dial 500*.

3. The system will confirm: ‘Current coordinate sent via text message’ and will send text message

with coordinates and a web link to a map to your phone. To end the session, hang up the phone.

Request GSM account balance

1. Call the system number. Wait for the answer.

2. Dial 100*.

3. The system will confirm: ‘Balance information sent via text message’ and will send text message

with account balance information to your phone. To end the session, hang up the phone.

Tow truck mode

This mode is intended for car transportation with preservation of arming function. Tow truck mode can be activated only when the system is armed, it will be deactivated automatically when disarming.

1. Call the system number. If the system is in PANIC mode, receive an emergency call. Wait for the answer.

2. Dial 15* , to enable the “Tow truck” mode, the system will disable motion, shock and tilt sensors. To

end the session, hung up the phone.

3. To disable this mode, disarm the system.

Activating/Deactivating engine blocking

You can block a car engine using any phone. The engine will remain blocked until phone command ‘Unlock engine’ will be sent and the “Secret PIN-code” will be entered. This blocking cannot be disabled using a remote control or VALET button.

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* for silent disarming

1. Call the system number and wait for the answer.

2. Dial 666* to block an engine or 999* to unlock it (after dialing 999* you should enter the “Secret PINcode” that is located on the owner’s card).

all oTher sysTem commands can be enTered in The same manner.

Changing settings via a phone

Enter the settings mode

Disarm the system, call the system number, wait for the answer, switch on the ignition for 1-3 seconds, then switch it off. The system will enter the settings mode.

Example of changing the owner’s system number:

1. Enter the setting menu via a phone according to the instruction above;

2. Dial DTMF command 1*(phone number settings) and 1*(owner’s system number);

3. Enter new owner’s number in the format *XXXXXXXXXXX # (the system recognizes ‘*’ as ‘+’); To confirm, dial 1*.

! There are 3 ways To change main owner’s phone number:

1. via a phone, using dTmf commands seTTings mode.

2. using radio Tags: Turn on The igniTion when The sysTem is disarmed and call The sysTem phone number. waiT for

The answer, Then press and hold The buTTon on The radio Tag for 2 seconds (unTil The second flash of The send indicaTor). release The buTTon, The sysTem will recognize The incoming phone number as The “main owner’s phone number.

3. using The pandora alarm sTudio applicaTions.

Phone number settings

Settings of the voice calls

Settings of the text messages

Owner's number -> #

Additional owner's number -> #

Second additional owner's

number -> #

Account balance inquiry number -> #

System’s number -> «#»

Voice calls on alarm

Voice calls on triggering warning

level of the sensors

Voice calls on engine start

Voice calls on engine stop

Voice calls on restoring GSM

connection

Voice calls on disarming

Voice calls on entering

programming mode

Voice calls when radio relay

connection is lost

Voice calls when on-board voltage

is low

Voice calls on accident

Text messages on alarm

Text messages on triggering warning

level of the sensors

Text messages on engine start

Text messages on engine stop

Text messages on restoring GSM

connection

Text messages on disarming

Text messages on entering

programming mode

Text messages when radio relay

connection is lost

Text messages when on-board

voltage is low

Text messages on accident

Additional settings

Sensor sensitivity settings

Settings of saving mode

Current time and date settings

Changing guest PIN-code

Entering as guest

Set threshold voltage for sending

text message

Settings of the warning level of the

shock sensor sensitivity

Settings of the alarm level of the

shock sensor sensitivity

Settings of the motion sensor

sensitivity

Settings of the tilt sensor sensitivity

Settings of the warning level of the

supplementary sensor sensitivity

Settings of the alarm level of the

supplementary sensor sensitivity

GSM connection

Money saving mode of the GSM

connection

Voice calls in roaming service

Set up date

Set up time

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ONLINE SERVICE PANDORAON.COM AND MOBILE APPLICATION

PANDORA CAMPER

for The correcT operaTion of The gsm funcTions, an

owner should moniTor The sTaTus/balance of The sim card insTalled in The sysTem. if The sim card is blocked or defec Tive, gsm funcTions of The sysTem will be unavailable.

It is required to create an account, add the system to your account, pair your mobile phone with the system. Registration is performed in the mobile application or on the web-site.

Registration

Visit pandora-on.com website and register following the instructions.

System login

After completing of the registration process, you can login- to the online service via a computer’s web browser or via special mobile app Pandora Camper for the Android and iOS. Use your previously created login/password to enter the web site or mobile app.

Adding a system to the online service

The Internet service pandora-on.com can support simultaneously several telemetry systems, installed

on various cars (private car park).

To add a telemetry system (vehicle) to the service, press ‘Add car’ button and go through the process of adding, following the instructions. To add a car, individual owner’s card with registration information is needed (shipped with the system).

erase The proTecTive layer carefully. do noT use any sharp objecTs To avoid damaging of hidden informaTion under

The proTecTive layer.

pandora-on.com

@E-MAIL

********

PASS

Pandora Camper

@E-MAIL

********

PASS

Events history

Event history holds more than 100 different types of events that can happen to the system. Every event is saved with date, time, coordinates and status of all control zones at the time the event has occurred. The number of events in the history is limited. Storage of event history life is no less than 1 month.

Mobile application Pandora Camper

You can download the free app Pandora Camper from the App Store for iOS and Google Play for Android devices. To access the app, use the login data received from the service at the registration stage.

Control via a radio channel

Mobile application Pandora Camper can control the system, receive status information and open

advanced settings without Internet connection when a phone is in the Bluetooth coverage zone.

To get access to these functions, pair a mobile device in the system.

Pairing a mobile device

To pair a mobile phone with the system: I. ENTER PROGRAMMING MODE Use the VALET button to enter the “Service PIN-code” (default value is 1-1-1-1). See the deatailed

instruction of code entering in the “Control the system in case of emergency” section.

II. ENTER THE “PAIRING A MOBILE PHONE” PROGRAMMING LEVEL

After entering programming mode, press and hold the VALET button for 5 seconds (until the fifth signal of the Siren/Beeper”). The system will enter the “Pairing a mobile phone” programming level. The LED indicator will light green, the system is ready for pairing.

III. PAIR A MOBILE PHONE

Turn on Bluetooth on your mobile phone and open the mobile application. Go to the “Search device” screen: “My systems” -> “Add a bluetooth device”. The application will search for the system via a Bluetooth connection.

Select the found system, the system and the mobile device will be automatically paired. The system will confirm pairing with the series of green and red flashes of the LED and a sound signal of the siren.

IV. EXIT PROGRAMMING MODE

Turn on the ignition and then turn off to exit programming mode.

The sysTem supporTs only one mobile device. if There is no auTomaTic pairing, enable The “pin requesT for phone

pairing” iTem in The “radio Tag and mobile device func Tions” seTTings and make The pairing procedure again. a mobile device will requesT a pin-code (facTory pre-seT is 0-0-1-1-1-1 where 4 lasT digiTs are The “service pin-code”.

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CONTROL THE SYSTEM

1 *

Arming

To arm the system when the ignition is off, use one of the methods described below. The system will confirm the command with 1 short sound signal

SLAVE

HANDS FREE

MOBILE APP

PANDORA BT

Remote control

Shortly press the remote control will play “ARMING” ringtone and security mode status icon (the lock) will be changed

Radio tag

A radio tag must be in the Bluetooth coverage area. Shortly press the control button

Slave mode

Shortly press the “Lock” button on an original remote control or use a sensor/button on a door handle

(for cars with an intelligent access system).

Phone

Call the system number. Wait for the answer. Dial the To arm the system without siren signals dial the

Online-service

on the control panel.

, button on the remote control when you are in the radio coverage zone. The

1 0 *

and 1 flash of light signalization

doors locking

system arming

1 *

. command.

command.

1x /1x

on the tag.

Mobile application

Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the

HandsFree mode

Move with an authorization device away from your vehicle

VALET button

Press and hold the VALET button for 3 seconds. The system will be armed in 30 seconds. The LED indicator is lighting red during the countdown.

There is an opTion in The sysTem seT Tings ThaT allows To arm The sysTem wiTh disabled sensors (shock/TilT/moTion

and addiTional sensors). The seTTing “swiTch off sensors when arming using val eT buT Ton” is available in The

alarmsTudio (“main seTTings” -> “sensors se TTings”).

button on the control panel until the scale is fully loaded.

Activating Stay Home mode

To activate Stay Home mode when the ignition is off, use one of the methods described below. The system will confirm the command with 1 flash of light signalization

Remote control

Press and hold the SEND/ALARM indicator) when you are in the radio coverage zone. The remote control will play “ARMING” ringtone and security mode status icon (the lock) will be changed to

Mobile application

Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the security mode status icon will be changed to

Radio tag

A radio tag must be in the Bluetooth coverage area. Press and hold the control button tag for 2 seconds (until the second flash of the «SEND» indicator).

button on the remote control for 1 second (until a sound signal/flash of the

button on the control panel until the scale is fully loaded. The

on the

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0 *

Delayed arming

If when leaving the car you cannot arm it using a remote control (you have your hands full), you can use delayed arming. To activate this mode, shortly press the indicator will turn red, the system will lock doors and will arm in 30 seconds, the siren will sound and turn signals will flash once, indicating that the mode is triggered. To activate this mode without sound confirmation, press and hold both until a sound and vibration signal. To cancel delayed arming when it is triggered, simply press the

and buttons simultaneously. The LED

and buttons for 1 second

button.

Disarming

To disarm the system, use one of the methods described below. The system will confirm the command with 2 short sound signals

SLAVE HANDS FREE MOBILE APP

Remote control

Shortly press the remote control will play “DISARMING” ringtone and security mode status icon (the lock) will be changed

to To disarm the system without sound confirmation press and hold the

Radio tag

A radio tag must be in the Bluetooth coverage area. Shortly press the control button on the tag .

, button on the remote control when you are in the radio coverage zone. The

and 2 flashes of turn indicators .

doors unlocking

system disarming

2x /2x

button for 1 second or more.

Slave mode

Shortly press the “Unlock” button on an original remote control or use a sensor/button on a door handle (for cars with an intelligent access system).

Phone

Call the system number. Wait for the answer. Dial the To disarm the system without siren signals dial the

Online service

on the control panel.

Mobile application

Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the

HandsFree mode

Move toward the vehicle with an authorization device

VALET button

Enter the ”Secret PIN-code” (see the ”Emergency disarming using the VALET button” section).

button on the control panel until the scale is fully loaded.

0 *

command.

0 *0

command.

Locking/unlocking doors when ignition is on

The system allows you to lock and unlock doors when ignition is on. To do this, use one of the methods described below.

Remote control

Press the coverage zone.

Mobile application

Open the mobile application. When the system is online (you are in the radio coverage area), press and hold the is fully loaded.

button to lock doors or the button to unlock doors when you are in the radio

button to lock doors or the button to unlock doors on the control panel until the scale

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Automatic modes

There are automatic lock modes that will lock the doors at the car movement or on switching on the ignition. When using doors locking mode on car movement start, the system will detect car moving and perform doors locking (it depends on speed status in a digital CAN-bus or motion sensor sensitivity settings). When using doors locking mode on switching on the ignition, the doors will be locked automatically 5 seconds after the ignition was switched on. If any door was opened after the ignition had been switched on, automatic locking will be disabled to prevent locking the keys inside the car. Doors can be automatically unlocked when the ignition is switched off.

These modes are disabled by defaulT, use The pandora alarm sTudio To enable These seTTings.

Car search function

To easily find your vehicle on a massive parking, shortly press the system will sound the siren sound signals press and hold the

and flash turn signals 5 times in a row. To use this function without

button for 1 second.

button when the car is armed. The

PANIC mode

If your car or you are in danger and you want to draw attention to your car, you can use PANIC mode. In this mode the siren will sound and turn signals will flash repeatedly for 30 seconds.

To activate this mode, use one of the methods described below.

Remote control

To activate the PANIC mode, press the

or button.

Mobile application

Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the off press and hold the

button on the control panel until the scale is fully loaded. To switch this function

button on the control panel until the scale is fully loaded.

and

buttons simultaneously. To switch it off, press either

Service mode

It is recommended to put the system into the service mode before handing it to a car service or valet parking. When this mode is switched on, security system stops interfering with built-in electronics and disables all functions to ease maintenance.

To switch on this mode, disarm the system, turn on the ignition, an authorization device (a radio tag, a remote control, a mobile phone) must be in the coverage zone, enter the “Immobilizer PINcode” (if the “Code immobilizer” function is used) and use one of the method described below:

Radio tag

To activate/deactivate service mode, press and hold the (until the third flash of the LED), release the button.

Phone

Call the system number wait for the answer.

• To activate service mode, dial the

from the Owner’s personal card.

• To deactivate service mode dial the

•

Mobile application

To activate/deactivate service mode, open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the the scale is fully loaded.

To change buTTons layouT or add new buTTons on The conTrol panel, go To “seTTings conTrol buTTons“.

Immobilizer buttons

• To activate service mode, enter the “Immobilizer PIN-code” and press the immobilizer button 10

times within 20 seconds.

• To deactivate service mode, turn on the ignition and enter the “Immobilizer PIN-code”.

Service mode indication

• Activated Service mode is indicated by: an icon

when the ignition is on, long sound signal of a Beeper at the moment you activate the mode.

• Deactivated Service mode is indicated by: no “Service mode” icon

the mobile application, no constant green LED when the ignition is on, two long sound signal of a Beeper at the moment you deactivate the mode.

DTMF command and then dial the “Secret PIN-code”

155 *

DTMF command.

255 *

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button on a radio tag for 3 seconds

button on the control panel until

in the mobile application, constant green LED

in the mobile application in

CONTROL THE SYSTEM IN CASE OF EMERGENCY

The system has emergency ways to deactivate security and anti-hijack functions (using the VALET button and the “Secret PIN-code”) in case of loss or failure of control devices or in case of discharge of a battery (when you cannot replace it or charge).

Before using emergency system control, check the system and vehicle control devices: check a

battery, turn on a device in accordance with its manual (if required).

If all devices are working, try to make a primary vehicle diagnosis: check the vehicle original control

device, vehicle battery charge level, gearbox selector position, check information on the dashboard.

! The sysTem can be conTrolled from a phone using dTmf commands:

0* – disarming. 998*xxxх – deacTivaTe auThorizaTion devices (immobilizer and anTi-hijack funcTions), where хххх is The “secreT pin-

code” wriTTen on The owner’s personal card under The proTecTive layer.

1*– arming. 888* – acTivaTe auThorizaTion devices (immobilizer and anTi-hijack funcTions).

! read The procedure for enTering The pin-code before using emergency funcTions.

ENTERING THE PIN-CODE

The code must be entered only when the base unit is powered and the ignition is off. The PIN-code can be entered using the external or located on the base unit VALET button. The digits input and correct input is indicated by the external or located on the base unit LED indicator.

• Enter the first digit • Press the button the number of times equal to the first digit. Pauses between

presses should not exceed 1 second. Each pressing will be confirmed with an orange LED indicator flash. Pause for more than 1 second, a red LED indicator flash and a short sound single of the Beeper confirm the input of the first digit. Then you can enter the next digit.

• Enter the second digit • Press the button the number of times equal to the second digit. Pauses

between presses should not exceed 1 second. Each pressing will be confirmed with an orange LED indicator flash. Pause for more than 1 second, a red LED indicator flash and a short sound single of the Beeper confirm the input of the second digit. Then you can enter the next digit.

• Enter the third digit • Press the button the number of times equal to the third digit. Pauses

• Enter the fourth digit • Press the button the number of times equal to the fourth digit. Pauses

between presses should not exceed 1 second. Each pressing will be confirmed with an orange LED

indicator flash. The correct input will be confirmed with the series of green and red flashes of the LED indicator.

Emergency disarming

In case you cannot disarm the system as usual, use the VALET button and the ‘Secret PIN-code’ written on the Owner’s personal card (see the “General information” section):

• If your car is locked, unlock it by an original key. Not paying attention to the siren signals, make sure

that the ignition is off and enter the “Secret PIN-code” (see the procedure description above). If there are no siren sounds or LED flashes, check the battery. It is not possible to enter the “Secret PIN-code”, if there is no power supply.

• The system will be disarmed in case of correct PIN-code input. It will be confirmed with the series of

green and red flashes of the LED indicator, the series of sound signals of the Beeper, 4 beeps of the Siren and 4 signals of the light signalization.

• The system will stay in previous state in case of incorrect input of the PIN-code. It will be indicated

with a long red flash of the LED indicator. New input can be attempted after 5 seconds.

• Emergency disarming is equivalent to a normal method of disarming. No additional actions are

required for further operation of the system.

Emergency control of the anti-theft functions

This section describes how to deactivate and activate “Code immobilizer” and anti-theft functions (Immobilizer and Anti-Hi-jack), which use a radio tag, a remote control or a mobile phone as an owner authorization device.

! To Temporarily deacTivaTe The immobilizer or code immobilizer funcTion (pin-To-drive), Turn on The igniTion when The

sysTem is disarmed. enTer The “secreT code” from The owner’s personal card using The valeT buTTon. The immobilizer funcTions will be being deacTivaTed by The Time The igniTion is Turned off.

Emergency activation/deactivation Immobilizer/Code Immobilizer functions

Emergency control of the anti-theft functions is possible only when the system is disarmed, the ignition is off, service mode is deactivated, a vehicle battery is charged. Enter the “Secret PIN-code” to put the system in programming mode.

! you can also enTer programming mode using The “service pin-code” (defaulT value is 1-1-1-1).

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1. Emergency activation/deactivation the immobilizer function

After entering programming mode, press the VALET button 15 times. Pauses between presses should not exceed 1 second. Each pressing will be confirmed with an orange LED indicator flash. The system will confirm entering the 15th level with the red flashes of the LED and short signals of the Siren/Beeper.

• Deactivate immobilizer: The LED indicator will be green after entering the programming

level. The system will wait 10 seconds for entering the ‘Secret PIN-code’. Enter the ‘Secret PIN-code’ that is written on the owner’s plastic card. If the PIN-code is not entered within 10 seconds or the input is incorrect, the siren will sound one signal, the LED will produce the series of red and green flashes and the system will return to the programming menu. The system will confirm deactivating with two sound signals of the siren, a long red LED flash and the series of signals of the Beeper. After that, the system will return to the programming menu. Turn on the ignition and then turn off to exit programming mode. The immobilizer will be deactivated.

• Activate immobilizer: The LED indicator will light red and the Beeper will sound a long

beep after entering the programming level. The system will wait for action. Press the VALET button once activate the immobilizer function. The system will confirm enabling with one short sound signal of the Siren/Beeper and a green LED light. Turn on the ignition and then turn off to exit programming mode. The immobilizer will be activated.

2. Emergency activation/deactivation the code immobilizer function (pin-to-drive).

After entering programming mode, press the VALET button 13 times. Pauses between presses should not exceed 1 second. Each pressing will be confirmed with an orange LED indicator flash. The system will confirm entering the 13th level with the red flashes of the LED and short signals of the Siren/Beeper.

• Deactivate code immobilizer: The LED indicator will be green after entering the programming

• Activate code immobilizer: The LED indicator will light red and the Beeper will sound a long beep

after entering the programming level. The system will wait for action. Press the VALET button once activate the immobilizer function. The system will confirm enabling with one short sound signal of the Siren/Beeper and a green LED light. Turn on the ignition and then turn off to exit programming mode. The code immobilizer will be activated.

Warranty obligations

Manufacturer guarantees correct operation of the service-security system if exploitation, installation, storage and transportation conditions described in this manual were met.

The system should only be used according to installation scheme and user manuals. The system is meant to be installed by the professional car electronics installers. The installer should

fill in installation certificate that is included in this manual.

Parts malfunctioning during warranty period on the fault of the manufacturer should be repaired or replaced by the installation center of the manufacturer or by certified service center. List of certified service centers can be found on pandorainfo.com

The user loses the right for warranty services in the following cases:

• when warranty period expires;

• if exploitation, installation, storage or transportation conditions were not met;

• if there is mechanical damage of the external parts of the system after it is sold.

This includes: fire damage, consequential damage in case of car accident, aggressive liquids and water seeping damage, damage caused by improper use;

• if the damage was caused with incorrect settings and parameter adjustment;

• if system devices are replaced with any devices that are not recommended by the manufacturer;

• if manufacturer sealing is broken;

• if there is no properly filled warranty card and installation certificate.

Warranty period is 3 years since the moment of purchase, but no more than 3.5 (three and a half) years since the moment of production. This warranty does not include batteries of the remotes, as they have their own service lifetime.

Maintenances and repairs of the system with expired warranty period are carried out at the expense of the user on a separate contract between the user and the installer/service center.

we recommend ThaT you ask an insTaller To fill ouT The insTallaTion cerTificaTe and The warranTy card. These

documenTs may be required for conTac Ting The cusTomer supporT.

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Installation certifcate

I, the undersigned_________________________________________________________ Position, name. ______________________________________________________________________________ professional installer, certify that installation of the service-security system, specified below, was carried out by me in accordance with manuals and schemes provided by the manufacturer.

Car specifications:

Car model____________________________________________ Type _____________________

Id number (VIN)_________________________________________________________________

Registration number_____________________________________________________________

Security system specification:

Model Pandora Camper

Acceptance certicate

Pandora Camper is in conformity with Electromagnetic Compatibility Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC.

Serial number ______________________________ Date of production__________________________

Responsible person’s signature (stamp)

Packager_____________________________________________________________________________

Signature (personal stamp)

Warranty card

Model Pandora Camper

Serial number______________________________

Service center name, full address and installer’s stamp ______________________________________________________________________________ ______________________________________________________________________________

Signature_____________________/___________________________________/ Signator Work accepted__________________/___________________________________/ Signator Date «____»___________________20___year.

Serial number ________________________________________________________________________

Date of purchase «____» ______________________ 20____year

____________________________________________________________________________________ Seller’s (installer’s) stamp

Seller’s signature ______________________________________________________________________

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Pandora Camper User Manual

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User Manual