Panasonic of North America 96NKX TG9381 User Manual

TG938x(e).book Page 1 Friday, June 5, 2009 9:55 AM

Operating Instructions

Expandable Digital Cordless

Answering System

Model No. KX-TG9381

with 2 Handsets

Model No. KX-TG9382

Model shown is KX-TG9381.

Thank you for purchasing a Panasonic product.

This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

Charge the batteries for about 7 hours before initial use.

Please read these operating instructions before using the unit and save them for future reference.

For assistance, visit our website:

http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Consulte “Guía Rápida Española”, página 60.

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Table of Contents

Introduction

Model composition . . . . . . . . . . . . . . . . . . . . . . . 3 Accessory information. . . . . . . . . . . . . . . . . . . . . 3 System capabilities . . . . . . . . . . . . . . . . . . . . . . . 5

Important Information

For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . . . . . . . . . 7 For best performance . . . . . . . . . . . . . . . . . . . . . 7 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Other information . . . . . . . . . . . . . . . . . . . . . . . . 8

Getting started

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Battery installation. . . . . . . . . . . . . . . . . . . . . . . 12 Battery charge. . . . . . . . . . . . . . . . . . . . . . . . . . 12 Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 19 Useful features during a call . . . . . . . . . . . . . . . 20 Using the other line during a call. . . . . . . . . . . . 21

Phonebook

Handset/base unit phonebook . . . . . . . . . . . . . 22 Copying phonebook entries . . . . . . . . . . . . . . . 24

Programming

Programmable settings . . . . . . . . . . . . . . . . . . . 26 Special programming . . . . . . . . . . . . . . . . . . . . 32 Registering a unit . . . . . . . . . . . . . . . . . . . . . . . 33

Caller ID Service

Using Caller ID service . . . . . . . . . . . . . . . . . . . 34 Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Answering System

Answering system . . . . . . . . . . . . . . . . . . . . . . . 37 Turning the answering system on/off . . . . . . . . 37 Greeting message. . . . . . . . . . . . . . . . . . . . . . . 37 Listening to messages using the base unit . . . . 38 Listening to messages using the handset. . . . . 39 Remote operation . . . . . . . . . . . . . . . . . . . . . . . 40 Answering system settings . . . . . . . . . . . . . . . . 42

Voice Mail Service

Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 43

Intercom/Locator

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Handset locator. . . . . . . . . . . . . . . . . . . . . . . . . 44 Transferring calls. . . . . . . . . . . . . . . . . . . . . . . . 45

Conference calls. . . . . . . . . . . . . . . . . . . . . . . . 45

Using Bluetooth devices

Using Bluetooth devices . . . . . . . . . . . . . . . . . . 47 Copying phonebook entries from a Bluetooth cellular phone to the base unit (phonebook transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Using a Bluetooth wireless headset (optional) . 48

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Error messages . . . . . . . . . . . . . . . . . . . . . . . . 52 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 53 FCC and other information . . . . . . . . . . . . . . . . 58

Guía Rápida Española

Guía Rápida Española . . . . . . . . . . . . . . . . . . . 60

Appendix

Customer services . . . . . . . . . . . . . . . . . . . . . . 68 Warranty (For United States and Puerto Rico) . 69

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

2

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					Introduction
	Model composition
	Series	Model No.	Base unit	Handset
			Part No.	Part No.	Quantity
	KX-TG9381 series	KX-TG9381*1	KX-TG9381	KX-TGA939	1
		KX-TG9382	KX-TG9381	KX-TGA939	2

*1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 4).

Accessory information

Supplied accessories

No.	Accessory item/Order number			Quantity
				KX-TG9381	KX-TG9382
1	AC adaptor/PQLV219Z			1	2
2	4-wire telephone line cord with green plugs/PQJA10088Z			1	1
3	2-wire telephone line cord with transparent plugs/PQJA10075Z			1	1
4	Wall mounting adaptor/PQKL10078Z2			1	1
5	Rechargeable batteries/HHR-4DPA			2	4
	(Part No. HHR-55AAABU or N4DHYYY00004)
6	Handset cover*1/PNYNTGA430BR			1	2
7	Belt clip/PNKE1004Z1			1	2
8	Charger/PNWETG9382T			–	1
*1 The handset cover comes attached to the handset.
1	2	3	4	5

6

7

8

For assistance, please visit http://www.panasonic.com/help				3

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Introduction

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 68).

Accessory item	Order number
Rechargeable	HHR-4DPA*1
batteries	L To order, please call 1-800-332-5368 or visit
	http://www.panasonic.com/batterystore
	Battery type:
	– Nickel metal hydride (Ni-MH)
	– 2 AAA (R03) size for each handset
Corded headset	KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94
T-adaptor	KX-J66
2-line splitter	KX-J42
Battery back-up power	KX-TCA230
supply

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

Expanding your phone system

	You can expand your phone system by registering
		Handset (optional): KX-TGA939
	optional handsets (6 max.) to a single base unit.

4		For assistance, please visit http://www.panasonic.com/help

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Introduction

System capabilities

The unit can accommodate up to 2 external telephone lines and the following operations are available at a time.

How many units can be in use at one time?

■A maximum of 4 parties are available:

Line 1: Outside call (including 1 extension and 1 outside party) Line 2: Outside call (including 1 extension and 1 outside party)

Example: Outside call on line 1

Example: Outside call on line 2

■A maximum of 5 parties are available:

Line 1: Conference call (including 2 extensions and 1 outside party) Line 2: Outside call (including 1 extension and 1 outside party)

Example: Conference call on line 1

Example: Outside call on line 2

■The following operations are possible simultaneously:

L An outside call and 1 pair of intercom calls can be made at a time.

L While a caller is leaving a message on your answering system through one line, the unit can make an outside call through another line.

Note:

L The maximum operating number may decrease, depending on the state of usage, for example, when the answering system is taking a call.

For assistance, please visit http://www.panasonic.com/help				5

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Important Information

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

L Use only the power source marked on the product.

LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).

LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.

LNever touch the plug with wet hands. Danger of electric shock exists.

Installation

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

Operating safeguards

LUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

L Do not disassemble the product.

LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in

the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)

LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and relocation

LNever install telephone wiring during an electrical storm.

LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

LThis product is unable to make calls when:

–the handset batteries need recharging or have failed.

–there is a power failure.

Battery

LWe recommend using the batteries noted on page 4.

USE ONLY rechargeable Ni-MH batteries AAA (R03) size.

L Do not mix old and new batteries.

LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

LCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

6		For assistance, please visit http://www.panasonic.com/help

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Important Information

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3.Do not use the telephone to report a gas leak in the vicinity of the leak.

4.Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

LFor maximum coverage and noise-free communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices, wireless routers, or other phones.

–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

LCoverage and voice quality depends on the local environmental conditions.

LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be

placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth.

L Do not use benzine, thinner, or any abrasive powder.

Notice for product disposal, transfer, or return

LThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Specifications

■Standard:

DECT 6.0 (Digital Enhanced Cordless

Telecommunications 6.0) Bluetooth® wireless technology 2.0

■Frequency range:

1.92 GHz to 1.93 GHz (DECT)

2.402 GHz to 2.48 GHz (Bluetooth)

■RF transmission power:

115 mW (max.)

■Power source:

120 V AC, 60 Hz

■Power consumption: Base unit:

Standby: Approx. 1.4 W Maximum: Approx. 4.2 W

Charger:

Standby: Approx. 0.6 W Maximum: Approx. 3.6 W

■Operating conditions:

0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)

For assistance, please visit http://www.panasonic.com/help				7

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Important Information

Note:

LDesign and specifications are subject to change without notice.

LThe illustrations in these instructions may vary slightly from the actual product.

Other information

CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

Notice

ENERGY STAR

As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.

Trademarks

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners.

8		For assistance, please visit http://www.panasonic.com/help

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Getting started

Connections

Connecting the AC adaptor

Connect the AC adaptor cord (A) by pushing the plug firmly (B).

Base unit

L Use only the supplied Panasonic AC adaptor PQLV219.

Correct

Base

unit

Wrong

Base

unit

Press plug firmly.
B	A
	(120 V AC, 60 Hz)
Hook

Charger

L Use only the supplied Panasonic AC adaptor PQLV219.

		B
	A	Hooks
		(120 V AC, 60 Hz)

Note:

L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T- adaptor (page 4). Emergency power can be supplied to the unit by connecting a Panasonic battery backup power supply noted on page 4.

For assistance, please visit http://www.panasonic.com/help				9

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Getting started

Connecting the telephone line cord

Refer to one of the following methods depending on your situation:

–To connect to a 2-line telephone jack: page 10

–To connect to 2 single-line telephone jacks: page 10

–If you use the unit as a single-line telephone only: page 10

Connect the telephone line cord until it clicks into the base unit and telephone line jack.

To connect to a 2-line telephone jack

“Click”

“GREEN” plug	4-wire cord

To 2-line telephone jack (RJ14C)

To connect to 2 single-line telephone jacks

“Click”

		To single-line
	“Transparent” plug	telephone jacks (RJ11C)
		2-wire cord
		Line 1
	“GREEN” plug	4-wire cord
		Line 2

If you use the unit as a single-line telephone only

Be sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “Auto” to “Line1” (page 17).

“Click”

“Transparent” plug	2-wire cord
	To single-line telephone jack (RJ11C)

Note:

L “Check tel line 2” is displayed on the unit. To erase it, see page 52.

10			For assistance, please visit http://www.panasonic.com/help

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Getting started

If you subscribe to a DSL/ADSL service

Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

–noise is heard during conversations.

–Caller ID features do not function properly.

To connect to a 2-line telephone jack

For this connection, please purchase a Panasonic 2-line splitter (page 4).

Example: DSL/ADSL line is line 2

“Click”

		To 2-line telephone jack (RJ14C)
	“Transparent” plug		“Click”	2-line
				splitter
	2-wire cord
“GREEN” plug	4-wire cord	“Click”	DSL/ADSL filter (Not supplied)

To connect to 2 single-line telephone jacks

Example: DSL/ADSL line is line 2

“Click”

	“Transparent” plug			To single-line telephone
				jacks (RJ11C)
				Line 1
	“GREEN” plug	2-wire cord
				Line 2
	4-wire cord	“Click”	DSL/ADSL filter (Not supplied)

For assistance, please visit http://www.panasonic.com/help				11

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Getting started

Battery installation

L USE ONLY Ni-MH batteries AAA (R03) size.

LDo NOT use Alkaline/Manganese/Ni-Cd batteries.

L Confirm correct polarities (S, T).

Rechargeable Ni-MH ONLY

Note:

L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6.

L Wipe the battery ends (S, T) with a dry cloth.

LAvoid touching the battery ends (S, T) or the unit contacts.

L If the handset does not automatically turn on after installing/replacing batteries, place the handset on the base unit or charger.

Battery charge

Charge for about 7 hours.

L When the batteries are fully charged, “Charge completed” is displayed.

Confirm “Charging” is displayed.

Note:

L It is normal for the handset to feel warm during charging.

L Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Icon	Battery level
1	High
2	Medium
3	Low
034	Needs charging.
4	Empty

Note:

L The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely.

12			For assistance, please visit http://www.panasonic.com/help

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Getting started

Panasonic Ni-MH battery performance (supplied batteries)

Operation	Operating time
In continuous use	12 hours max.
Not in use (standby)	6 days max.

Note:

L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).

L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.

LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

Controls

Handset

	H
	I
	J
A B
C	K
D	L
E	M
F
G	N
	O
	P

ASpeaker

BSoft keys

CHeadset jack

D{C} (TALK)

E{s} (SP-PHONE: Speakerphone)

FDial keypad ({*}: TONE)

G{FLASH} {CALL WAIT}

HCharge indicator Ringer indicator

IReceiver

JDisplay

K{OFF}

LNavigator key ({^}/{V}/{<}/{>}) ? (Volume: {^}/{V})

M{PAUSE} {REDIAL}

N{HOLD} {INTERCOM}

OMicrophone

PCharge contacts

For assistance, please visit http://www.panasonic.com/help				13

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Getting started

Base unit

A B C D E F G H I

J	K	L
		Q
	M	R
	N	S
	O
	P	T

ACharge contacts

BSpeaker

C{LINE 1}

LINE1 indicator

D{LINE 2}

LINE2 indicator

E{HOLD}

F{REDIAL} {PAUSE}

G{FLASH} {CALL WAIT}

HDisplay

ISoft keys

JDial keypad ({*}: TONE)

K{SP-PHONE} (Speakerphone)

SP-PHONE indicator

LMIC (Microphone)

MNavigator key ({^}/{V}/{7}/{8}) VOL. (Volume: {^}/{V}) Repeat/Skip ({7}/{8})

N{6} (Play)

Message indicator

O{ERASE}

P{■} (STOP) (EXIT)

Q{ANSWER SELECT}

RANSWER ON indicator

S{ANSWER ON}

T{LOCATOR} {INTERCOM}

Using the navigator key/volume key (?, VOL.)

Handset			Base unit
	{^}
{<}	{>}	7	8
	{V}

■Scrolling through lists or items

By pressing this key ({^} or {V}) repeatedly, you can scroll through (up or down) various lists or items.

■Adjusting the volume

By pressing this key ({^} or {V}) repeatedly, you can adjust the receiver or speaker volume (up or down) while talking.

■Moving the cursor

Handset: {^}, {V}, {<}, or {>} Base unit: {^}, {V}, {7}, or {8}

By pressing the above keys repeatedly, you can move the cursor to edit a number or name.

■Repeating/skipping the messages Handset: {<} or {>}

Base unit: {7} or {8}

By pressing the above keys, you can repeat/skip messages during playback.

Soft keys

Each unit features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

Handset

Base unit

14	For assistance, please visit http://www.panasonic.com/help

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Getting started

Display

Handset display items

Item	Meaning
1	Battery level

wWithin range of a base unit L When flashing: Handset is

searching for the base unit. (page 54)

cThe line is in use.

dL When flashing:

–The call is put on hold on that line.

–The answering system is answering a call on that line.

	L When flashing rapidly: An
	incoming call is now being
	received on that line.
L1	Ringer volume is off.*1 (page 19)
L2
s	Speakerphone is on. (page 18)
3	Night mode is on. (page 32)
E	Alarm is on. (page 32)
m	Handset number
PRIV.	Call privacy mode is on. (page 21)

*1 Corresponding line number(s) is indicated next to the item.

Base unit display items

Item Meaning

8Indicates the selected line(s) for

answering system operations and settings.*1

L1	Ringer volume is off.*1 (page 19)
L2
3	Night mode is on. (page 32)
PRIV.	Call privacy mode is on. (page 21)
]	Bluetooth is activated. Ready to
	make/receive calls on a Bluetooth
	headset. (page 48)

WMaking/Answering calls on Bluetooth headset. (page 49)

*1 Corresponding line number(s) is indicated next to the item.

Menu icons

When in standby mode, pressing {MENU} (middle soft key) reveals the main menu. From here you can access various features and settings.

Handset menu icons

Menu icon	Menu/feature
	View Caller ID
	Phonebook
	Answering device
	Ringer settings
	Initial settings
	Customer support

Base unit menu icons

Menu icon	Menu/feature
	View Caller ID
	Phonebook
	Set answering
	Ringer settings
	Initial settings
	Bluetooth

LINE1 indicator/LINE2 indicator on the base unit

The LINE1 indicator and LINE2 indicator show the status of each line, respectively, as follows.

Status	Meaning
Light off	The line is available.
Light on	The line is in use.

For assistance, please visit http://www.panasonic.com/help				15

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Getting started

Status	Meaning
Flashing	An incoming call is now being
rapidly	received on that line.
Flashing	A call is put on hold or the
	answering system is
	answering a call on that line.

Initial settings

Symbol meaning:

Symbol	Meaning
Y	Perform with the handset.
[	Perform with the base unit.
Example:	Press {V} or {^} to select
{V}/{^}: “Off”	the words in quotations.

Display language

You can select either “English” or “Español” as the display language. The default setting is

“English”.

YHandset / [ Base unit

1{MENU} i{#}{1}{1}{0}

2{V}/{^}: Select the desired setting.

3Press the middle soft key to save.

4Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Voice guidance language

You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.

Program this setting using either one of the handsets or the base unit.

YHandset / [ Base unit

1{MENU} i{#}{1}{1}{2}

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.

“Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

Program this setting using either one of the handsets or the base unit.

YHandset / [ Base unit

1{MENU} i{#}{1}{2}{0}

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Date and time

Program this setting using either one of the handsets or the base unit.

YHandset / [ Base unit

1{MENU} i{#}{1}{0}{1}

2Enter the current month, date, and year by selecting 2 digits for each.

Example: July 15, 2009

{0}{7} {1}{5} {0}{9}

3Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.

Example: 9:30

{0}{9} {3}{0}

4Press {*} to select “AM” or “PM”.

5{SAVE}

6Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Note:

L When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

L To correct a digit:

Handset: Press {^}, {V}, {<}, or {>} to move the cursor to the digit, then make the correction. Base unit: Press {^}, {V}, {7}, or {8} to move the cursor to the digit, then make the correction.

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Getting started

L The date and time may be incorrect after a power failure. In this case, set the date and time again.

Line selection mode

The line selection mode determines which line is selected when:

–you press {C}/{s} on the handset (when making/answering calls).

–you press {SP-PHONE} on the base unit (when making/answering calls).

The following settings are available:

–“Auto” (default): When making a call, line 1 is selected. If that line is unavailable, line 2 is selected. When you call back using the caller list (page 34) or while listening to a message (page 38, 39), the indicated line is used. When answering a call, the ringing line is selected.

–“Line1”: Line 1 is selected.

–“Line2”: Line 2 is selected.

YHandset / [ Base unit

1{MENU} i{#}{2}{5}{0}

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Note:

L You can select a line manually regardless of the line selection mode by pressing {LINE 1} or

{LINE 2}.

For assistance, please visit http://www.panasonic.com/help				17

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Making/Answering Calls

Making calls

Using the handset Y

1Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}.

2{C}

L An available line is automatically selected and the line number is displayed. To change the line selection mode, see page 17.

L You can also select the line manually by pressing {LINE 1} or {LINE 2}.

3When you finish talking, press {OFF} or place the handset on the base unit or charger.

Note:

L The LINE1 indicator or LINE2 indicator on the base unit lights up while using the handset.

Using the speakerphone

1During a conversation, press {s} to turn on the speakerphone.

L Speak alternately with the other party.

2When you finish talking, press {OFF}.

Note:

LFor best performance, use the speakerphone in a quiet environment.

L To switch to the receiver, press {C}.

Using the base unit [

1Dial the phone number.

L To correct a digit, press {CLEAR}.

2{SP-PHONE}

L An available line is automatically selected and either the LINE1 indicator or LINE2 indicator lights up. To change the line selection mode, see page 17.

L You can also select the line manually by pressing {LINE 1} or {LINE 2}.

3When the other party answers, speak into the MIC.

L Speak alternately with the other party.

4When you finish talking, press {SP-PHONE}.

Note:

LFor best performance, use the speakerphone in a quiet environment.

L While on a call, you can switch from the base unit to the handset:

–Press {LINE 1} or {LINE 2} on the handset to select the line that is being used by the base unit, then press {SP-PHONE} on the base unit.

–If the handset is on the base unit, lift the handset then press {LINE 1} or {LINE 2} on the handset within 3 seconds to select the line that is being used by the base unit.

Adjusting the receiver or speaker volume

YHandset / [ Base unit

Press {^} or {V} repeatedly while talking.

Making a call using the redial list

The last 10 phone numbers dialed are stored in the redial list in each unit (each 48 digits max.).

YHandset / [ Base unit

1{REDIAL}

2{V}/{^}: Select the desired phone number.

3Proceed with the operation for your unit.

Handset: {C}

Base unit: {SP-PHONE}

Erasing a number in the redial list

1{REDIAL}

2{V}/{^}: Select the desired phone number. i{ERASE} (soft key)

3{V}/{^}: “Yes” i{SELECT}

4Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 24).

YHandset / [ Base unit

Example: If you need to dial the line access number “9” when making outside calls with a PBX:

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TG938x(e).book Page 19 Friday, June 5, 2009 9:55 AM

Making/Answering Calls

1{9} i{PAUSE}

2Dial the phone number.

3Proceed with the operation for your unit.

Handset: {C}

Base unit: {SP-PHONE}

Note:

L A 3.5 second pause is inserted each time {PAUSE} is pressed. Repeat as needed to create longer pauses.

Answering calls

Using the handset Y

When a call is being received, the ringer indicator and cand/or dflash rapidly.

1Lift the handset and press {C} or {s} when the unit rings.

L The called line is automatically selected. To change the line selection mode, see page 17.

L You can also answer the call by pressing

{LINE 1} or {LINE 2}.

L You can also answer the call by pressing any dial key from {0} to {9}, {*}, or {#}.

(Any key answer feature)

2When you finish talking, press {OFF} or place the handset on the base unit or charger.

Auto talk

You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 29.

Adjusting the handset ringer volume

■While the handset is ringing for an incoming call:

Press {^} or {V} repeatedly to select the desired volume.

■Programming the volume beforehand:

1{MENU} i{#}{1}{6}{0}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3{V}/{^}: Select the desired volume.

4{SAVE} i{OFF}

Temporary handset ringer off

While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.

Using the base unit [

When a call is being received, the LINE1 indicator and/or LINE2 indicator on the base unit flashes rapidly.

1Press {SP-PHONE} when the unit rings.

L The called line is automatically selected. To change the line selection mode, see page 17.

L You can also answer the call by pressing

{LINE 1} or {LINE 2}.

2Speak into the MIC.

3When you finish talking, press {SP-PHONE}.

Adjusting the base unit ringer volume

■While the base unit is ringing for an incoming call:

Press {^} or {V} repeatedly to select the desired volume.

■Programming the volume beforehand:

1{MENU} i{#}{1}{6}{0}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3{V}/{^}: Select the desired volume.

4{SAVE} i{■} (EXIT)

Temporary base unit ringer off

While the base unit is ringing for a call, you can turn the ringer off temporarily by pressing {~}.

For assistance, please visit http://www.panasonic.com/help				19

TG938x(e).book Page 20 Friday, June 5, 2009 9:55 AM

Making/Answering Calls

Useful features during a call

Hold

This feature allows you to put an outside call on hold.

YHandset

1Press {HOLD} 2 times during an outside call.

2To release hold, press {LINE 1} or {LINE 2} that is flashing on the handset.

[ Base unit

1Press {HOLD} during an outside call.

2To release hold, press {LINE 1} or {LINE 2} that is flashing on the base unit.

Note for handset and base unit:

L If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound. After 1 additional minute on hold, the call is disconnected.

L If another phone is connected to the same line, you can also take the call by lifting its handset.

Mute

While mute is turned on, you can hear the other party, but the other party cannot hear you.

YHandset / [ Base unit

1Press {MUTE} during an outside call. L {MUTE} flashes.

2To return to the conversation, press {MUTE} again.

Note:

L{MUTE} is a soft key visible on the display during a call.

Flash

YHandset / [ Base unit

{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

L To change the flash time, see page 30.

For call waiting or Call Waiting Caller ID service users

To use call waiting, you must first subscribe to call waiting from your service provider/telephone company.

This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the handset or base unit that is in use after you hear the call waiting tone.

YHandset / [ Base unit

1Press {CALL WAIT} to answer the 2nd call.

2To switch between calls, press {CALL WAIT}.

Note:

L Please contact your service provider/telephone company for details and availability of this service in your area.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).

YHandset / [ Base unit

Press {*} (TONE) before entering access numbers which require tone dialing.

Call share

This feature allows you to join an existing outside call.

Important:

L To prevent other users from joining your conversations with outside callers, turn call privacy on (page 21).

YHandset / [ Base unit

To join the conversation, press {LINE 1} or {LINE 2} to select the line that is being used by another extension for an outside call.

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Making/Answering Calls

Note:

L A maximum of 3 parties (including 1 outside party) can join a conversation.

Call privacy

Call privacy allows you to prevent other users from joining your conversations with outside callers. You can turn the feature on for both lines by programming the base unit before the call.

To allow other users to join your conversations, leave this feature off. The default setting is “Off”.

[ Base unit

1{MENU} i{#}{1}{9}{4}

2{V}/{^}: “On” or “Off” i{SAVE}

3{■} (EXIT)

L When this feature is turned on, “PRIV.” is displayed during an outside call.

Temporarily turning call privacy on/off

During an outside call, you can temporarily turn call privacy on/off.

YHandset / [ Base unit

1Press {MENU} during an outside call.

2{V}/{^}: “Privacy” i{SELECT}

3{V}/{^}: “On” or “Off” i{SELECT}

L When this feature is turned on, “PRIV.” is displayed.

Note:

LAfter you hang up the call, the feature will return to the setting programmed on page 21.

Using the other line during a call

You can use the other line in the following ways:

–When a call is being received on the other line during a conversation, an interrupt tone will be heard (page 29). You can answer the 2nd call while holding the 1st call.

–During an outside call, you can also make a call using the other line by holding the 1st call.

YHandset

Example: If you are using line 1:

1Press {HOLD} 2 times to put the 1st call (line 1) on hold.

2Press {LINE 2} to make or answer a 2nd call. L To hold the 2nd call, press {HOLD} 2 times.

3To return to the 1st call (line 1), press {LINE 1}.

[ Base unit

Example: If you are using line 1:

1Press {HOLD} to put the 1st call (line 1) on hold.

2Press {LINE 2} to make or answer a 2nd call. L To hold the 2nd call, press {HOLD}.

3To return to the 1st call (line 1), press {LINE 1}.

Note for handset and base unit:

L If you subscribe to Caller ID, the 2nd caller’s information is displayed when a call is being received on the other line (page 34).

For assistance, please visit http://www.panasonic.com/help				21

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Phonebook

Handset/base unit phonebook

The phonebook allows you to make calls without having to dial manually. You can add names and phone numbers to the handset and base unit phonebook independently, and assign each phonebook entry to the desired group.

–Handset: up to 100 entries

–Base unit: up to 600 entries

Important:

L You can also copy phonebook entries from a Bluetooth cellular phone to the base unit (page 47).

Adding entries

YHandset / [ Base unit

1Proceed with the operation for your unit.

Handset: {MENU} i{#}{2}{8}{0} Base unit: {C}

2{ADD}

3Enter the party’s name (16 characters max.). i{OK}

4Enter the party’s phone number (24 digits max.). i{OK}

5{V}/{^}: Select the desired group. i

{SELECT} 2 times

L To add other entries, repeat from step 3.

6Proceed with the operation for your unit.

Handset: {OFF} Base unit: {■} (EXIT)

Note:

L Caller ID subscribers can use group ringer tone feature (page 34).

Character table for entering names

While entering characters, you can switch between uppercase and lowercase by pressing

{*}.

Key	Character
{1}	Space		#	&	’	(	)
	;	,	–	.	/	1
{2}	A	B	C	2
	a	b	c	2

Key	Character
{3}	D	E	F	3
	d	e	f	3
{4}	G	H	I	4
	g	h	i	4
{5}	J	K	L	5
	j	k	l	5
{6}	M	N	O	6
	m	n	o	6
{7}	P	Q	R	S	7
	p	q	r	s	7
{8}	T	U	V	8
	t	u	v	8
{9}	W	X	Y	Z	9
	w	x	y	z	9
{0}	Space		0

LTo enter another character that is located on the same dial key:

Handset: Press {>} to move the cursor to the next space.

Base unit: Press {8} to move the cursor to the next space.

Correcting a mistake

1Proceed with the operation for your unit. Handset: Press {<} or {>} to move the cursor to the character or number you want to erase.

Base unit: Press {7} or {8} to move the cursor to the character or number you want to erase.

2Press {CLEAR}, and then enter the appropriate character or number.

L Press and hold {CLEAR} to erase all characters or numbers.

Groups

Groups can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to one of 9 groups. You can change the names of groups assigned for phonebook entries (“Friends”, “Family”, etc.) and then search for phonebook entries by group. The group ringer tone feature is available for Caller ID subscribers (page 34).

22			For assistance, please visit http://www.panasonic.com/help