Panasonic WX-CH2050A User Manual
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
Model No. WX-CH2050A
All-in-One Headset
Operating Instructions
ENGLISH
FRANÇAIS
2
The serial number of this product may be found in the battery compartment of the unit.
You should note the serial number of this unit in the space
provided and retain this book as a permanent record of your
purchase to aid identification in the event of theft.
Model No.
Serial No.
CAUTION
It is a violation of Federal Law to begin operating this system prior to obtaining an FCC Radio License. The FCC ID
number for this radio equipment is listed below.
FCC ID: ACJ9TAWX-CH2050A
RSS-210
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device
ATTENTION:
A lithium-ion battery that is recyclable powers the
product you have purchased. Please call
1-800-8-BATTERY for information on how to
recycle this battery.
ENGLISH VERSION
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
FCC Warning: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
FCC Warning: The available scientific evidence does not show that any health problems are associated with using low
power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power
wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high
levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects
causes no known adverse health effects. Many studies of low-level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. WX-CH2050A has been tested and found to comply with FCC radiation exposure limits set forth for an
uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65.
FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded
interface cable when connecting this device to the computer. Also, any unauthorized changes or modifications to this
equipment would void the user's authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
DoC Responsible Party: Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Technical Support Party: Panasonic Consumer Electronics Company
1707 N. Randall Rd., Elgin IL. 60123
Technical Support Tel No.: 886-472-6767
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INTRODUCTION
Panasonic WX-CH2050A All-in-One Headset is designed for the use in Panasonic Wireless Communication System, which is
used in Drive thru menu boards, etc. It incorporates such necessary devices as a microphone and earphone, as well as a battery compartment and control buttons. With the built-in antennas, transmitter, and receiver you can communicate by voice with
other store personnel and the customer.
FEATURES
• Compatible center modules: WX-C1010 and WX-C1011
• Less noise and interference thanks to the use of UHF band
• Easy frequency setting by use of phase locked loop (PLL)
• A/B channel selection available for convenience of double drive-through (DDT)
• Talk mode selectable between talk-lock and press-to-talk
• Page mode selectable between page-lock and press-to-talk
• Easy-to-replace cushions: head pad cushion, earphone cushion, and windproof cushion
PRECAUTIONS
• All setup procedures of this product should be performed by qualified service personnel or system installers.
• Use only Panasonic authorized batteries like the rechargeable Li-ion 3.7 V normal type or long life type.
• Follow the battery care and handling instructions.
• Read the instructions included with the battery charger.
• Charge the battery when the power indicator lights up in red and a beep is heard in the headset. Fully charge the battery.
Failure to do so may shorten the operating time.
CONTENTS
INTRODUCTION.............................................................................................................................................3
FEATURES......................................................................................................................................................3
PRECAUTIONS...............................................................................................................................................3
NAMES & FUNCTIONS ..................................................................................................................................4
BATTERY LOADING & REPLACEMENT.........................................................................................................6
● Loading ..................................................................................................................................................6
● Replacement ..........................................................................................................................................6
MAINTENANCE..............................................................................................................................................6
SETUP PROCEDURES ...................................................................................................................................7
● Opening the Switch Pocket ....................................................................................................................7
● Channel Group Selection .......................................................................................................................7
● DIP Switch Setup....................................................................................................................................8
● Operation Mode Setup ...........................................................................................................................9
OPERATING PROCEDURES........................................................................................................................11
● Preparations .........................................................................................................................................11
● Communications with Customers [TALK].............................................................................................12
● Communications with Other Store Personnel [PAGE]..........................................................................12
TROUBLESHOOTING ..................................................................................................................................13
SPECIFICATIONS.........................................................................................................................................13
STANDARD ACCESSORIES.........................................................................................................................13
OPTIONAL ACCESSORIES..........................................................................................................................13
ENGLISH
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1
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3
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6
7
8
SERVICE
USE ONLY
GROUP
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A/B
VOL.
!1
!2
!3
!4
!5
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!0
yt
!6
NAMES & FUNCTIONS
5
q Head Band and Head Pad
Adjustable to your head by sliding the head pad.
w Battery Lock [EJECT]
When removing the battery, slide out the lock.
When loading a new battery, insert the battery until the
lock clicks.
e Battery (Optional accessory)
Refer to p. 3 PRECAUTIONS.
r Head Pad Cushion
t Strap (Standard accessory)
y Switch Pocket
Do not open the lid. Should be opened only by qualified
service personnel or system installers.
u Earphone Pad
i Microphone Boom
Adjust the microphone position to your mouth by rotating and bending the boom.
o Microphone and Windproof Cushion (Standard
accessory)
!0 Channel Indicator
Stead red and green light indicates which channel is in
operation.
Red: Is lit when channel A is selected.
Green: Is lit when channel B is selected.
Blinks to indicate the Talk or Page mode.
Constant Blink: Talk mode
Random Blink: Page mode
!1 Power Button and Indicator [POWER]
Pressing the button for one second will turn the headset
on or off.
The indicator shows the status as follows.
Green On: The headset is supplied power and in
operation.
Red On: The battery requires recharging.
Red Blink: The channel selector is set to the wrong
position.
!2 Volume Control Buttons [VOL ▲▼]
Pressing the respective buttons will increase or
decrease the sound level.
!3 Talk Button [T]
This button controls communications with the customer.
When the button is released, you can hear any cus-
tomer who is at the menu-board.
While the button is held down in the press-to-talk
mode, you can speak to the customer.
When the button is pressed in the talk-lock mode, you
can speak to the customer until you press the button a
second time.
!4 Page Button [P]
This button controls communications with store personnel.
When the button is released, you can hear the communications among store personnel.
While the button is held down in the press-to-talk
mode, you can speak to store personnel.
When the button is pressed in the page-lock mode,
you can speak to the store personnel until you press a
button a second time.
!5 A/B Channel Selection Button [A/B]
This button switches the frequencies used from channel
A to B and vice versa. The channel indicator will display
the currently selected channel in red (A) or green (B).
!6 Head protectors (Standard accessory)
6
BATTERY LOADING &
REPLACEMENT
Notes:
• Refer to operating instructions included with the battery
and battery charger.
• Battery replacement is recommended when the power
indicator lights up in red and a pulsing beep is heard in
the headphone.
● Loading
1. Prepare a fully charged battery.
2. Insert the battery as shown in the figure.
Note: Be sure to insert it until the lock clicks.
● Replacement
1. Slide the battery lock to the outside.
2. Remove the battery.
3. Proceed as described in "Loading" above.
MAINTENANCE
The head-pad cushion, earphone-pad, and windproof
cushion of the microphone are replaceable. Replace when
necessary.
q
w
e
SERVICE
USE ONLY
q
w
7
SETUP PROCEDURES
Caution: Setup of this product should only be performed
by qualified service personnel or system installers.
● Opening the Switch Pocket
1. Press the power button to turn off the headset.
2. Open the switch pocket adjacent to the ear pad using
the supplied screwdriver.
3. Set the switches as described below.
4. After finishing the setup, turn on the headset.
5. Replace the lid.
● Channel Group Selection
You can select a channel group by setting the rotary switch
inside the pocket.
Note: When a switch position other than 1 through 8 is
selected, the power indicator will blink in red.
1. Press the power button to turn off the headset.
2. Set the switch to the channel group.
Available Channel Group: 1 - 8
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SERVICE
USE ONLY
8 7 6 5 4 3 2 1
OFF
ON
GROUP
FU
OF
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GROUP
FUNCTION
F
OF
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1
2
8
3
7
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1
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8
1
2
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8
4
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6
4
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6
8
● DIP Switch Setup
An eight-bit DIP switch is provided for system setups. The
initial setting is marked with an asterisk *.
Note: Be sure to turn off the headset in Step 1. Otherwise,
the channel group (refer to p. 7 “Channel Group
Selection”) will not be activated until you turn off and on
the power again.
1. Press the power button to turn off the headset.
2. Set the switches as follows.
SW#1: For selection of a radio frequency suitable for
the location
ON: Applies the US frequency to the headset.
OFF: Applies the Canadian frequency.
SW#2: OFF
SW#3: OFF
SW#4: OFF
SW#5: OFF
SW#6: This switch selects the mode of Tone Squelch
method.
ON: The audio is output detecting the Tone Squelch
signal from the Center Module.
OFF: The audio is output in disregard of the Tone
Squelch signal from the Center Module.
Note: Normally, set SW#6 to ON. Pay attention to high
level noise that may be output when set to OFF.
SW#7: While talking with a customer in the TALK lock
mode, you may need to contact store personnel in
the PAGE mode which interrupts the TALK mode.
This switch specifies the status of the interrupted
TALK lock mode after ending the PAGE mode.
ON: Resumes the TALK lock mode.
OFF: Releases the TALK lock mode.
SW#8: OFF
SW#
Function
1
Location
2
3
4
5
Tone Squelch
6
Talk Lock Resumption
7
8
ON
USA*
—
—
—
—
——
—
—
—
—
ON*
ON
OFF
CANADA
OFF*
OFF*
OFF*
OFF*
OFF
OFF*
OFF*
9
● Operation Mode Setup
Three operation modes can be set up to adapt the headset to your requirements.
Indicator
Selected mode
Power Indicator
Blink
Push
Push
A B
On
Blink
Off
Off
Off On
Off Blink
CH A/B Button
A Disable
A Enable
B Disable
B Enable
Selected mode A Indicator
Press to TALK Blink
TALK Lock On
A/B
VOL.
A/B
Push
Power Indicator
On
VOL.
Push
Selected mode B Indicator
Press to TALK Blink
TALK Lock
On
A/B
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