Panasonic WV-Sw395a operating instructions

Operating Instructions

WV-SW175

WV-SW396

Network Camera

Model No. WV-SW390 Series

WV-SC380 Series

WV-SW170 Series

WV-ST160 Series

This manual covers the models: WV-SW390 Series (WV-SW396, WV-SW395, WV-SW396E, WV-SW395E, WV-SW395R, WV-SW395PJ), WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E, WV-SC385E, WV-SC384E, WV-SC385R, WV-SC384R, WV-SC385PJ), WV-SW170 Series (WV-SW175, WV-SW174W, WV-SW172, WV-SW175E, WV-SW174WE, WV-SW172E), and WV-ST160 Series (WV-ST165, WV-ST162, WV-ST165E, WV-ST162E).

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

WV-SW395R, WV-SC385R, and WV-SC384R do not support the HTTPS function.

SW396

SW395

Preface

About the user manuals

There are 2 sets of operating instructions for the WV-SW396, WV-SW395, WV-SC386, WV-SC385, WV-SC384, WV-SW395PJ, WV-SC385PJ, WV-SW175, WV-SW174W, WV-SW172, WV-ST165, WV-ST162 (P model), WV-SW396E, WV-SW395E, WV-SC386E, WV-SC385E, WV-SC384E, WV-SW395R, WV-SC385R, WV-SC384R, WV-SW175E, WV-SW174WE, WV-SW172E, WV-ST165E, WV-ST162E (E model) as follows.

• Installation Guide: Explains how to install and connect devices.

When you use the WV-SW396/WV-SW396E or WV-SW395/WV-SW395E/WV-SW395PJ, refer to WV-SW396/WV-SW395/WV-SW396E/WV-SW395E/WV-SW395PJ Installation Guide. When you use the WV-SW395R, refer to WV-SW395R Installation Guide. When you use the WV-SC386/WV-SC386E, refer to WV-SC386/WV-SC386E Installation Guide. When you use the WV-SC385/WV-SC385E/WV-SC385PJ or WV-SC384/WV-SC384E, refer to WV-SC385/WV-SC384/WV-SC385E/WV-SC384E/WV-SC385PJ Installation Guide. When you use the WV-SC385R/WV-SC384R, refer to WV-SC385R/WV-SC384R Installation Guide. When you use the WV-SW175/WV-SW175E or WV-SW172/WV-SW172E, refer to WV-SW175/ WV-SW172/WV-SW175E/WV-SW172E Installation Guide. When you use the WV-SW174W/WV-SW174WE, refer to WV-SW174W/WV-SW174WE Installation Guide. When you use the WV-ST165/WV-ST165E or WV-ST162/WV-ST162E, refer to WV-ST165/WV-ST162/ WV-ST165E/WV-ST162E Installation Guide.

• Operating Instructions: Explains how to perform the settings and how to operate this camera. This

Operating Instructions covers the models: WV-SW396, WV-SW395, WV-SC386, WV-SC385, WV-SC384, WV-SW396E, WV-SW395E, WV-SC386E, WV-SC385E, WV-SC384E, WV-SW395R, WV-SC385R, WV-SC384R, WV-SW395PJ, WV-SC385PJ, WV-SW175, WV-SW174W, WV-SW172, WV-ST165,

WV-ST162, WV-SW175E, WV-SW174WE, WV-SW172E, WV-ST165E, WV-ST162E. The model number is abbreviated in some descriptions in this manual. The screens used in these operating instructions show the case of WV-SW396 (P model). Depending on the model used, the screens shown in the explanations may differ to the actual camera screens. The model numbers are abbreviated in the following manner in some descriptions in this manual.

Model number

WV-SW396 SW396 WV-SW395 SW395

WV-SC386 SC386 WV-SC385 SC385

WV-SC384 SC384 WV-SW175 SW175

WV-SW174W SW174W WV-SW172 SW172

WV-ST165 ST165 WV-ST162 ST162

Abbreviation Model number Abbreviation

About notations

The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.*

Notation

WV-SW396

2 Operating Instructions

Model Notation Model

WV-SW395

Notation Model Notation Model

SC386

SC385

SC384

SW175

SW174W

SW172

ST165

ST162

Preface

WV-SC386

WV-SC384

WV-SW174W

WV-ST165

WV-SC385

WV-SW175

WV-SW172

WV-ST162

*Except for the HTTPS function for WV-SW395R, WV-SC385R, and WV-SC384R.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, ActiveX and DirectX are either

registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

• iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other

countries.

• Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

• SDHC Logo is a trademark of SD-3C, LLC.

• All other trademarks identified herein are the property of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Microsoft® Windows® XP SP3 is described as Windows XP. Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 8.0, Windows® Internet Explorer® 7.0 and Microsoft® Internet Explorer® 6.0 are described as Internet Explorer. SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™ or UPnP.

Operating Instructions 3

Preface

Viewer software

It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

IMPORTANT

• The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on

page 241 when the message is displayed on the information bar of the browser.

• When the “Live” page is displayed for the first time, the install wizard of the ActiveX

to display images from the camera will be displayed. Follow the instructions of the wizard.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 217). Refer to your dealer for the software licensing.

control required

4 Operating Instructions

Table of Contents

1 Monitor images on a PC ..........................................................................9

1.1 Monitor images from a single camera .............................................................................9

1.2 About the “Live” page ....................................................................................................12

1.3 Monitor images from multiple cameras ........................................................................19

2 Monitor images on a cellular phone/mobile terminal .........................20

2.1 Monitor images on a cellular phone ..............................................................................20

2.2 Monitor images on a mobile terminal ............................................................................23

3 Record images on the SD memory card manually (SW396/SW395/

SC386/SC385/SC384/SW175/SW172/ST165/ST162) ............................31

4 Action at an alarm occurrence ..............................................................33

4.1 Alarm type ........................................................................................................................33

4.2 Action at an alarm occurrence .......................................................................................33

5 Transmit images onto an FTP server ...................................................35

5.1 Transmit an alarm image at an alarm occurrence (Alarm image

transmission) ...................................................................................................................35

5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ...................................................................................................................35

5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (SW396/SW395/SC386/SC385/SC384/SW175/

SW172/ST165/ST162) ......................................................................................................36

6 Display the log list (SW396/SW395/SC386/SC385/SC384/SW175/

SW172/ST165/ST162) .............................................................................37

7 Playback of images on the SD memory card (SW396/SW395/SC386/

SC385/SC384/SW175/SW172/ST165/ST162) ........................................41

7.1 About the playback page ................................................................................................42

7.2 Download the images (When “H.264” is selected for “Recording format” of the SD

memory card) ..................................................................................................................44

8 About the network security ...................................................................46

8.1 Equipped security functions ..........................................................................................46

9 Display the setup menu from a PC .......................................................47

9.1 How to display the setup menu .....................................................................................47

9.2 How to operate the setup menu .....................................................................................49

9.3 About the setup menu window ......................................................................................51

10 Configure the basic settings of the camera [Basic] ...........................53

10.1 Configure the basic settings [Basic] .............................................................................53

10.2 Configure the settings relating to the SD memory card [SD memory card] (SW396/

SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) ........................................58

10.3 Access copy images saved on the SD memory card onto the PC [SD memory card

images] (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) ............65

10.4 Configure the settings relating to the logs [Log] (SW396/SW395/SC386/SC385/SC384/

SW175/SW172/ST165/ST162) .........................................................................................73

10.4.1 How the logs and images are saved depending on the settings for “Alarm” ..................75

Operating Instructions 5

Table of Contents

10.4.2 How the logs and images are saved depending on the settings for “Manual/

Schedule” .......................................................................................................................76

10.4.3 How the logs and images are saved depending on the settings for “FTP error” ............78

11 Configure the settings relating to images and audio [Image/

Audio] ......................................................................................................79

11.1 Configure the settings relating to the aspect ratio [JPEG/H.264] ..............................79

11.2 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/

MPEG-4]) ..........................................................................................................................80

11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................82

11.4 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] (SW396/SW395/

SC386/SC385/SC384) ......................................................................................................88

11.5 Configure the settings relating to the camera operations [Cam. Function] ..............94

11.6 Configure the settings relating to images and the preset positions [Image/

Position] ...........................................................................................................................98

11.6.1 Configure the settings relating to image quality (“Image adjust” setup menu) (SW396/

SW395/SC386/SC385) ..................................................................................................99

11.6.2 Configure the settings relating to image quality (“Image adjust” setup menu) (SC384/

SW175/SW174W/SW172/ST165/ST162) ....................................................................106

11.6.3 Set mask areas ............................................................................................................111

11.6.4 Configure the settings relating to the preset positions (“Preset position” setup

menu) ...........................................................................................................................113

11.6.4.1 Register the preset positions .....................................................................................115

11.6.5 Configure the settings relating to the auto pan function (“Auto pan” setup menu) (SW396/

SW395/SC386/SC385/SC384) ....................................................................................117

11.6.6 Configure the settings relating to patrol (“Patrol” setup menu) (SW396/SC386) .........118

11.6.7 Configure the settings relating to auto track (“Auto track” setup menu) (SW396/

SC386) .........................................................................................................................120

11.6.8 Configure the settings relating to direction (“Direction” setup menu) (SW396/

SC386) .........................................................................................................................126

11.6.9 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ........127

11.7 Configure the settings relating to audio [Audio] .......................................................129

12 Configure the multi-screen settings [Multi-screen] ..........................132

13 Configure the alarm settings [Alarm] .................................................134

13.1 Configure the settings relating to the alarm action [Alarm] .....................................134

13.2 Configure the settings relating to the camera action on alarm occurrence

[Alarm] ............................................................................................................................136

13.2.1 Configure the settings relating to Preset per sender (“Preset per sender” setup menu)

(SW396/SC386) ...........................................................................................................138

13.3 Configure the settings relating to the alarm image [Alarm] ......................................138

13.4 Configure the settings relating to H.264 recording [Alarm] (SW396/SW395/SC386/

SC385/SC384/SW175/SW172/ST165/ST162) ...............................................................140

13.5 Configure the settings relating to the alarm output terminal [Alarm] ......................141

13.6 Change the AUX name [Alarm] ....................................................................................142

13.7 Configure the VMD settings [VMD area] .....................................................................143

13.8 Configuration of the settings relating to the mail notification [Notification] ..........147

13.9 Configure the settings relating to Panasonic alarm protocol [Notification] ...........148

14 Configure the setting relating to the image recognition [Advanced

func.] .....................................................................................................152

14.1 Configure the settings relating to the XML notification [XML notification] .............152

14.2 Configuration of the settings relating to the face detection [Face detection] ........154

6 Operating Instructions

Table of Contents

15 Configure the settings relating to the authentication [User

mng.] .....................................................................................................156

15.1 Configure the settings relating to the user authentication [User auth.] ..................156

15.2 Configure the settings relating to the host authentication [Host auth.] ..................157

15.3 Configure the settings relating to the priority stream [System] ...............................158

16 Configure the settings of the servers [Server] ..................................161

16.1 Configure the settings relating to the mail server [Mail] ...........................................161

16.2 Configure the settings relating to the FTP server [FTP] ...........................................162

16.3 Configure the settings relating to the NTP server [NTP] ...........................................163

17 Configuring the network settings [Network] .....................................166

17.1 Configure the network settings [Network] ..................................................................166

17.2 Configure the HTTPS settings .....................................................................................174

17.2.1 Generation of the CRT key (SSL encryption key) ........................................................175

17.2.2 Generation of the self-signed certificate (security certificate) .......................................176

17.2.3 Generation of CSR (Certificate Signing Request) ........................................................178

17.2.4 Installation of the server certificate ...............................................................................179

17.2.5 Configuration of the connection protocol ......................................................................180

17.3 Access the camera using the HTTPS protocol ..........................................................181

17.3.1 Install the security certificate ........................................................................................181

17.4 Configure the settings relating to DDNS [DDNS] .......................................................191

17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........192

17.4.2 When using the “Viewnetcam.com” service .................................................................193

17.4.3 Procedure to register information for the “Viewnetcam.com” service ...........................194

17.4.4 Checking the information registered for the “Viewnetcam.com” service ......................195

17.4.5 When using “Dynamic DNS Update” ............................................................................195

17.4.6 When using “Dynamic DNS Update(DHCP)” ...............................................................196

17.5 Configure the settings relating to SNMP [SNMP] ......................................................196

17.6 Configure the settings relating to the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................197

17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................199

17.7.1 How to set the schedules .............................................................................................200

17.7.2 How to delete the set schedule ....................................................................................201

18 Use the camera on a wireless LAN [Wireless] (SW174W only) .......202

18.1 Manually connecting the camera to a wireless LAN (manual settings)

[Basic] ............................................................................................................................202

18.2 Connecting the camera to a wireless LAN with WPS (automatic settings)

[Basic] ............................................................................................................................206

18.3 Using the camera's Wireless QoS [Basic] ..................................................................210

18.4 Confirming the camera's wireless information [Status] ............................................210

19 Configure the settings relating to the schedules [Schedule] ..........213

20 Maintenance of the camera [Maintenance] ........................................216

20.1 Check the system log [System log] .............................................................................216

20.2 Upgrade the firmware [Upgrade] .................................................................................217

20.3 Check the status [Status] .............................................................................................218

20.4 Reset the settings/Reboot the camera [Default reset] ...............................................220

21 Using the CD-ROM ...............................................................................222

21.1 About the CD launcher .................................................................................................222

Operating Instructions 7

Table of Contents

21.2 Installing Panasonic “IP Setting Software” ................................................................223

21.3 Installing the manuals ..................................................................................................224

21.4 Installing the Viewer software ......................................................................................224

21.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................225

22 About the displayed system log .........................................................227

23 Troubleshooting ...................................................................................231

24 Directory structure of drive B (SW396/SW395/SC386/SC385/SC384/

SW175/SW172/ST165/ST162) ..............................................................243

8 Operating Instructions

SW396

SW395

SC386

SC385

SC384

SW175

SW174W

SW172

ST165

ST162

1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

Note

• SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4.

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 181 for further information about the case in which “HTTPS” is selected for

“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 166).

3. Press the [Enter] key on the keyboard.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images. Enter the user name and password. The default user name and password are as follows. User name: admin Password: 12345

The authentication window will be displayed before displaying live images. Enter the user name and password. The default user name and password are as follows. User name: admin

Operating Instructions 9

SW395

SC385

SW396

SC386

SC384

SW175

SW174W

SW172

ST165

ST162

1 Monitor images on a PC

Password: 12345

→ The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page.

IMPORTANT

• To enhance the security, change the password for the user name “admin”. It is recommended to change

this password periodically.

• When displaying multiple H.264 (or MPEG-4) images on a PC, images may not be displayed depending

on the performance of the PC.

Note

• When “H.264” is selected for “Video encoding format”, H.264 video will be displayed. When

“MPEG-4” is selected, MPEG-4 images will be displayed.

• The maximum number of concurrent access user is 14 including users who is receiving H.264 (or

MPEG-4) images and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264” (or “MPEG-4”), only the first user who accessed to monitor H.264 (or MPEG-4) images will be included in the maximum number. The second and subsequent users who are monitoring H.264 (or MPEG-4) images will not be included in the maximum number.

• When “On” is selected for “H.264 transmission” (or “MPEG-4 transmission”) (®page 84, page 90),

H.264 (or MPEG-4) images will be displayed. When “Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission” (or “MPEG-4 transmission”).

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission” (or “MPEG-4 transmission”)

max. 10 fps (1280x960, 1280x720, 800x600) max. 15 fps (Other image capture sizes)

10 Operating Instructions

1 Monitor images on a PC

max. 5 fps

When “Off” is selected for “H.264 transmission” (or “MPEG-4 transmission”)

max. 30 fps

Operating Instructions 11

RTU

NMO

1 Monitor images on a PC

1.2 About the “Live” page

Note

• SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4.

[select language] pull-down menu

The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 53)

[Setup] button

Displays the setup menu. The button will turn green and the setup menu will be displayed.

[Live] button

Display the “Live” page. The button will turn green and the “Live” page will be displayed.

[Multi-screen] buttons

Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (®page 19)

[Compression] buttons

• [H.264]/[MPEG-4] button: The letters “H.264” (or “MPEG-4”) on the button will turn green and an H.

264 (or MPEG-4) image will be displayed. When “On” is selected for “H.264 transmission” (or “MPEG-4 transmission”) of “H.264(1)”, “H.264(2)” (or “MPEG-4(1)”, “MPEG-4(2)”), the [H.264] (or [MPEG-4]) button will be displayed. (®page 84, page 90)

• [JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.

[Stream] buttons

These buttons will be displayed only when an H.264 (or MPEG-4) image is displayed.

12 Operating Instructions

SW396

SW395

SC386

SC385

SC384

SW175

SW174W

ST165

SW396

SW395

SC386

SC385

SW172

ST162

SW396

SW395

SC386

SC385

SC384

SW175

SW174W

ST165

SW172

ST162

1 Monitor images on a PC

• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(1)” (or “MPEG-4(1)”). (®page 84, page 90)

• [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(2)” (or “MPEG-4(2)”). (®page 84, page 90)

[Image capture size] buttons

These buttons will be displayed only when a JPEG image is displayed.

[VGA] The letters “VGA” will turn green and images in the main area will be displayed

in VGA size.

[QVGA] The letters “QVGA” will turn green and images in the main area will be displayed

in QVGA size.

[640x360] The letters “640x360” will turn green and images in the main area will be

displayed in 640 x 360 (pixels).

[320x180] The letters “320x180” will turn green and images in the main area will be

displayed in 320 x 180 (pixels).

[1280x960] The letters “1280x960” will turn green and images in the main area will be

displayed in 1280 x 960 (pixels).

[1280x720] The letters “1280x720” will turn green and images in the main area will be

displayed in 1280 x 720 (pixels).

[800x600] The letters “800x600” will turn green and images in the main area will be

displayed in 800 x 600 (pixels).

Note

• The buttons [VGA], [QVGA] and [1280x960] are displayed only when “4:3”

or “4:3 (VGA)”*3 is

selected for “Aspect ratio”.

• The buttons [640x360], [320x180] and [1280x720] are displayed only when “16:9” is selected for

“Aspect ratio”.

• When “1280x960” or “1280x720” is selected for the image capture size, it may become smaller

than the actual size depending on the window size of the web browser.

• The buttons [VGA], [QVGA] and [800x600] are displayed only when “4:3” is selected for “Aspect

ratio”.

• The buttons [640x360] and [320x180] are displayed only when “16:9” is selected for “Aspect

ratio”.

[Image quality] buttons

These buttons will be displayed only when a JPEG image is displayed.

• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of

“Image quality setting”. (®page 80)

• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of

“Image quality setting”. (®page 80)

[AUX] buttons

These buttons will be displayed only when “AUX output” is selected for “Terminal 3” of “Alarm” on the setup menu. (®page 134)

• [Open] button: The letters “Open” on the button will turn green and the status of AUX connector will

be open.

Operating Instructions 13

SW396

SW395

SC386

SC385

SC384

SW175

SW172

ST165

ST162

SW396

SW395

SC386

SC385

SC384

SW175

SW172

ST165

ST162

SW396

SW395

SC386

SC385

SC384

SW395

SC385

1 Monitor images on a PC

• [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector

will be closed.

Note

• The names of “AUX”, “Open” and “Close” can be changed. (®page 142)

[Rec. on SD] button*4

This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu. (®page 60) Click this button to manually record images on the SD memory card. Refer to page 31 for descriptions of how to manually record images on the SD memory card.

[Log] button*1

[List] button will be displayed only when “On” is selected for “Save logs” on the setup menu. (®page 73) When this button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 37 for further information about the log list and for how to play images on the SD memory card.

[Zoom] buttons

• : Click this button to adjust the zoom ratio to the “Wide” side.

• : Click this button to set the zoom ratio to x1.0.

•

[Focus] buttons*4

: Click this button to adjust the zoom ratio to the “Tele” side.

• : Click this button to adjust the focus automatically.

• : Click this button to adjust the focus to the “Near” side.

•

Note

: Click this button to adjust the focus to the “Far” side.

• When shooting the following place or the following subjects, focus may not be adjusted

automatically. Adjust the focus manually.

– Shiny or strongly reflective subject – Subject through the glass with dew or smudge – Two subjects whose distances from the camera are different – Less contrast subject (e.g. white wall) – Horizontal-striped subject such as a window blind – Inclined subject – Dark subject

[Auto mode]

Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/tilting/zooming/focusing) is operated or when an action that is to be taken according to the settings for “Self return” (®page 95) or for “Camera action on alarm” (®page 136) starts.

• Auto track

: Automatically tracks objects in the shooting area.

Note

• The auto track function works only when the size of the object is larger than 1/300 of the main area

and also the contrast ratio between the object and the background is more than 5%.

• The auto track function of this camera is the simplified function that tracks a moving object in the

shooting area. It may be impossible to track a moving object in the following cases.

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– When there are multiple moving objects in the shooting area – When the contrast ratio between a moving object and the background is almost none – When an object moves quickly – When a moving object is too small or too big – When the shooting area is dark – When there is a flicker in the shooting area

• When the zoom ratio is set to the “Tele” side, it may be difficult to obtain accuracy with the auto

tracking function. It is recommended to use the auto tracking function with setting the zoom ratio to the “Wide” side.

• Auto track

: Automatically tracks objects in the shooting area.

Note

• With the Auto track feature, objects moving in the screen are picked out and automatically

tracked.

• In the following situations, targets may not be able to be tracked, or false detections may occur. – when there is little contrast between the subject and the background – when the dome is dirty or wet – when there are large changes to the lighting intensity – when there are many moving objects other than the subject – when there is a change to the axis of the camera’s lens – when the subject moves directly underneath the camera – when there is harsh flickering – when there are reflections from light entering the dome due to reflections from a window

or road, or from a backlight

– when the target is hidden behind a utility pole or other objects – when the subject passes by other moving objects – when the target moves too fast or too slow – when the camera is shaking

• When the zoom ratio is set to the “Tele” side, it may be difficult to obtain accuracy with the auto

tracking function. It is recommended to use the auto tracking function with setting the zoom ratio to the “Wide” side.

• Auto pan

: Automatically pans between the start position and the end position set in advance (®page 117). Even when the camera is operated for zooming or focusing, the camera continues panning. (However, panning will stop when the zoom button (x1) is clicked.)

• Preset sequence

: Automatically moves to the preset

positions (®page 113) orderly (start from the lowest preset position number).

• 360 map-shot

: Moves 45° horizontally at a time and repeats 8 times to shoot images of each 45° position (45° x 8 = 360°), and then displays 8 thumbnail images of each 45° position (45° x 8 = 360°) on a newly opened window. When a thumbnail image is clicked, the camera moves to the respective position and live images will be displayed on the “Live” page.

• Preset map-shot: Eight thumbnail images of the preset position 1-8 (®page 113) will be displayed

orderly on a newly displayed window. When a thumbnail image is clicked, the camera moves to the respective position and live images will be displayed on the “Live” page.

Note

• Do not operate the browser until all the thumbnail images are displayed and the camera returns to

the original position (where the camera was when “360 map-shot” or “Preset map-shot” was carried out).

Operating Instructions 15

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• When “360 map-shot” is carried out while the camera is moving (panning/tilting), images captured

while panning/tilting may be displayed as the thumbnail display. In this case, stop the current operation and carry out “360 map-shot” again.

• When “Preset map-shot” is carried out with an unregistered preset position (among preset position

1-8), the thumbnail image of the preset position before the unregistered preset position will be displayed. In this case, the camera will not move when the thumbnail image is clicked.

• The camera will not always return to the exactly same position where it was before “360

map-shot” or “Preset map-shot” was carried out. (It may sometimes be slightly different.)

• The window on which the thumbnail images are displayed will close when clicking the following

buttons that can switch the camera channel or reload images: [Live], [Multi-screen], [H.264], [MPEG-4], [JPEG], [Stream], [Image capture size], [Image quality], [Setup]. To display the thumbnail images again, carry out “360 map-shot” or “Preset map-shot” again.

• Patrol 1-4

Control pad/buttons

• : Left-click on the control pad to adjust the horizontal/vertical position of the camera

: Performs patrols 1-4 that were set in advance. (®page 118)

(panning/tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control pad.

: It is also possible to pan/tilt the camera by dragging the mouse. Zoom and focus can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. When a left/right area is right-clicked, the focus will be adjusted to the Near/Far side. Zoom can also be adjusted using the mouse wheel.

: It is also possible to pan/tilt the camera by dragging the mouse. Zoom can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. Zoom can also be adjusted using the mouse wheel.

[Brightness] buttons

Available range: 0 - 255

•

button: The displayed image will be darker.

• button: The adjusted brightness will return to the default brightness (64).

• button: Image will be brighter.

[Preset]

Select a preset position from the pull-down menu and click the [Go] button. The camera will move to the selected preset position (®page 113). “H” next to the preset position number indicates the home position. When “Home position” is selected, the camera will move to the home position. (®page 94) When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the preset position number.

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 53)

Alarm occurrence indication button

This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 33)

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Full screen button

Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

Note

• The following setting may be necessary when using Windows 7 or Windows Vista.

Click “Internet Options” on the Tools menu of Internet Explorer, and then click the [Security] tab. Select “Trusted Sites”, and click “Sites”. Register the camera address on the “Website” in the “Trusted Sites” window.

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/ reception” on the setup menu. (®page 129)

When this button is clicked, the button will turn into the button and audio from the camera will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Audio output button

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 129) The button will blink during the audio transmission.

When this button is clicked, the button will turn into the button and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have

passed, the audio transmission will automatically stop. To turn the audio transmission function on, click the [Audio output] button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 129)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

SD recording status indicator

The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 58)

Main area

Images from the camera will be displayed in this area.

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The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 54) In addition, when being adjusted, the status of brightness (®page 55), panning/tilting degree and the zoom ratio display (®page 96), camera position (®page 96), and the preset ID (®page 115) will be displayed as well as the characters configured for “Camera title on screen” (®page 55). The number of lines for the display is 3 when using SW396/SW395/SC386/SC385, 2 when using SC384/SW175/ SW174W/SW172/ST165/ST162. Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The camera moves to adjust the position in order to set the clicked point as the center. When selecting an area in the main area by dragging the mouse, the selected area will be located at the center of the main area. In this case, the zoom ratio will be adjusted automatically. Zoom can be adjusted using the mouse wheel.

When the main area of the “Live” page is right-clicked, “Auto track” starts for the clicked object. Depending on the targeted object or its surroundings, “Auto track” may not perform normally.

Note

• When operated by a lower access level user, images displayed on the screen may be changed

temporarily. This does not affect operation of the camera.

• When the displayed image is being zoomed in more than 18x

• When the mouse is dragged to move the camera beyond its operable range, the camera will move to

the requested direction and will stop at the end of the operable range. Then, the zoom ratio of the displayed image will automatically be adjusted.

• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes

due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.

• The clicked point may not always be located at the center of the main area.

, the clicked point may not always be located at the center of the main area.

/36x

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 156)

Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the “Image/Audio” page. Refer to page 129 for further information about the “Permission level of audio trans./recep.”.

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1.3 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 132)

IMPORTANT

• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable

for images from cameras with Pan/Tilt/Zoom functions.

• When displaying images on a 4-screen, panning, tilting and zooming operations become available only

for images from cameras with Pan/Tilt/Zoom functions. Refer to the [Readme] file on the provided CD-ROM for further information about the compatible cameras and their versions. Or refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the supported software.

• Only JPEG images with frame by frame playback can be displayed on a multi-screen. Audio will not

be heard.

• When the power is turned off or the LAN cable is disconnected while displaying images, displaying

images on a multi-screen from the “Live” page will become unavailable.

• When displaying the image on a multi-screen and “16:9” is selected for “Aspect ratio”, the image will

be displayed altered vertically to the aspect ratio of “4:3”.

• “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording

images from multiple cameras is available. For further information, refer to our website (http://panasonic.net/pss/security/support/info.html).

1. Click the desired [Multi-screen] on the “Live” page.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” to display the camera's “Live” page.

Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens. Click a camera title. Live images from the camera corresponding to the clicked camera title will be

displayed on the “Live” page of the newly opened window.

Operating Instructions 19

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image or perform panning, tilting and zooming operations.

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 156)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 166)

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A B C

D E

2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/mobile”

cellular phone.

→ Images from the camera will be displayed.

or “http://Host name registered in the DDNS server/mobile” using a

Functions Outline of functions

A Pan/tilt

Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key.

B Zooming control

It is possible to perform zooming operations of the camera by pressing “*” or “#”.

C Refresh Refreshes the camera images by pressing the dial key “5”.

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Functions Outline of functions

D Resolution control Changes the image capture size by pressing the dial key “0”.

• Image in the aspect ratio of “4:3”

Changes the image capture size between 320x240 (default) and 640x480.

• Image in the aspect ratio of “4:3

(VGA)”

Changes the image capture size between 320x240 (default) and 640x480.

• Image in the aspect ratio of “4:3

(800x600)”

Changes the image capture size between 320x240 (default) and 640x480.

• Image in the aspect ratio of

“16:9”

Changes the image capture size between 320x180 (default) and 640x360.

Note

• Some cellular phones cannot change the image capture size even

when resolution is changed by resolution control.

E Image quality control

F Home position

It is possible to change the image quality between “Quality1” and “Quality2”. (®page 80)

The camera will move to the home position (®page 94). Home position will be displayed only when home position is set.

G Preset

The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel. (The dial key numbers are not displayed for Preset No 5 or greater. Only preset IDs will be displayed for them.) (®page 113)

H AUX control

Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 134)

Note

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

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• It is impossible to transmit/receive audio using a cellular phone.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

“9 Low” for “Image quality setting” of “JPEG” (®page 80) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet.

Only displayed for users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”. (®page 156)

2.2 Monitor images on a mobile terminal

It is possible to connect to the camera using a mobile terminal and monitor images (MJPEG only) from the camera on the screen of the mobile terminal. Images are automatically refreshed to display the latest image. Operations such as pan/tilt/zoom can also be performed. The compatible mobile terminals are shown as follows. (As of August, 2011)

– iPad, iPhone, iPod touch (iOS 4.2.1 or later) – Android™ mobile terminals

Only JPEG images can be viewed from standard Android mobile terminal browsers. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html).

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 156)

Note

• To view the camera images from a mobile terminal, network settings needed in order to connect to the

Internet must be set in advance. (®page 166)

Operating Instructions 23

2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/cam”

or “http://Host name registered in the DDNS server/cam”*2 using a

mobile terminal.

→ Images from the camera will be displayed.

Live images area Displays images from the camera.

Operation buttons area When functions are selected in the function selection area D, buttons to operate those functions are displayed.

Zoom operation area Buttons to operate the zoom are displayed.

Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B.

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2. Click the button of the function that you want to operate.

Pan/Tilt Preset Resolution control AUX control Focus display Zoom display

Each function is explained below.

Operating Instructions 25

2 Monitor images on a cellular phone/mobile terminal

Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be

adjusted in each direction with the , , , and buttons.

Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers

selected from the buttons.

• Only position numbers 1-4 for the preset positions are displayed.

• Only registered preset positions are displayed. Unregistered preset positions are not displayed.

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Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.

• Image in the aspect ratio of “4:3”

Changes the image capture size between 320x240, 640x480 (default), and 1280x960.

Changes the image capture size between 320x240, 640x480 (default), and 800x600.

• Image in the aspect ratio of “4:3 (VGA)”

Changes the image capture size between 320x240, 640x480 (default), and 1280x960.

• Image in the aspect ratio of “4:3 (800x600)”

Changes the image capture size between 320x240, 800x600 (default), and 1280x960.

• Image in the aspect ratio of “16:9”

Changes the image capture size between 320x180, 640x360 (default), and 1280x720.

Changes the image capture size between 320x180 and 640x360 (default).

Operating Instructions 27

2 Monitor images on a cellular phone/mobile terminal

Note

• Depending on the model of mobile terminal used, the size of the image may not change even

if the resolution setting has been changed.

AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX

output terminals can be controlled with the

and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.

(®page 134)

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Focus display Press the button to display the buttons used to operate the focus on the screen. The camera’s

focus can be operated with the , , and buttons.

Operating Instructions 29

2 Monitor images on a cellular phone/mobile terminal

Zoom display The camera’s zoom can be operated with the , , and buttons.

Note

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.

• When “HTTPS” is set in “HTTPS” - “Connection” on the [Network] tab of the “Network” page, enter the

following: “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”.

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a mobile terminal.

• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,

selecting “9 Low” for “Image quality setting” of “JPEG” (®page 80) may sometimes solve this problem.

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

Only when accessing the camera through the Internet.

30 Operating Instructions

+ 214 hidden pages

Panasonic WV-Sw395a operating instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

1 Monitor images on a PC

1.1 Monitor images from a single camera

1.2 About the “Live” page

1.3 Monitor images from multiple cameras

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

2.2 Monitor images on a mobile terminal