Panasonic WV-SFV481, WV-SFN480 User Manual

Operating Instructions

WV-SFV481

WV-SFN480

Network Camera

Model No. WV-SFV481

WV-SFN480

This manual covers the models: WV-SFV481 and WV-SFN480.

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

SFV481

SF N 4 8 0

Preface

About the user manuals

There are 3 sets of operating instructions as follows.

• Operating Instructions (this document): Explains how to perform the settings and how to operate this

camera.

• Important Information: Provides information about the cautions required for safely using and installing this

camera.

• Installation Guide: Explains how to install and connect devices.

The screens used in these operating instructions show the case of WV-SFV481. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

About notations

The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.

: The functions with this notation are available when using the model WV-SFV481. : The functions with this notation are available when using the model WV-SFN480.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

• iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other

countries.

• Android is a trademark of Google Inc.

• Firefox is a registered trademark of the Mozilla Foundation.

• SDXC Logo is a trademark of SD-3C, LLC.

• All other trademarks identified herein are the property of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft® Windows® 8.1 is described as Windows 8.1. Microsoft® Windows® 8 is described as Windows 8. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Windows® Internet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™.

2 Operating Instructions

Viewer software

It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

Preface

IMPORTANT

• The default setting of “Automatic installation” is “On”. Follow the instructions on page 229 when the

message is displayed on the information bar of the browser.

• When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to

display images from the camera will be displayed. Follow the instructions of the wizard.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 204). Refer to your dealer for the software licensing.

Operating Instructions 3

Table of Contents

1 Monitor images on a PC ..........................................................................7

1.1 Monitor images from a single camera .............................................................................7

1.2 About live image types .....................................................................................................9

1.2.1 Type of images that can be displayed according to the image setting .............................9

1.2.2 About image capture mode ............................................................................................10

1.3 Image types .....................................................................................................................11

1.4 About image types and available functions .................................................................15

1.4.1 About available resolutions ............................................................................................16

1.5 About the “Live” page ....................................................................................................19

1.6 Monitor images from multiple cameras ........................................................................25

2 Monitor images on a cellular phone/mobile terminal .........................27

2.1 Monitor images on a cellular phone ..............................................................................27

2.2 Monitor images on a mobile terminal ............................................................................29

3 Record images on the SD memory card manually .............................39

4 Action at an alarm occurrence ..............................................................41

4.1 Alarm type ........................................................................................................................41

4.2 Action at an alarm occurrence .......................................................................................41

5 Transmit images onto an FTP server ...................................................43

5.1 Transmit an alarm image at an alarm occurrence (Alarm image

transmission) ...................................................................................................................43

5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ...................................................................................................................43

5.3 Save images on the SD memory card when images fail to transmit using the FTP

periodic image transmission function ..........................................................................44

6 Display the log list .................................................................................45

7 Playback of images on the SD memory card ......................................49

7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card ....................49

7.2 Playback “H.264(1)”/“H.264(2)” images saved to the SD memory card ....................52

8 About the network security ...................................................................55

8.1 Equipped security functions ..........................................................................................55

9 Display the setup menu from a PC .......................................................56

9.1 How to display the setup menu .....................................................................................56

9.2 How to operate the setup menu .....................................................................................58

9.3 About the setup menu window ......................................................................................60

10 Configure the basic settings of the camera [Basic] ...........................62

10.1 Configure the basic settings [Basic] .............................................................................62

10.2 Configure the Internet settings [Internet] .....................................................................68

10.3 Configure the settings relating to the SD memory card [SD memory card] ..............70

10.4 Access copy images saved on the SD memory card onto the PC [SD memory card

images] .............................................................................................................................76

10.5 Configure the directory of the PC that images will be downloaded to [Log] ............92

4 Operating Instructions

Table of Contents

11 Configure the settings relating to images and audio [Image/

Audio] ......................................................................................................94

11.1 Configure the settings relating to the image capture mode [JPEG/H.264] ................94

11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................95

11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................97

11.4 Configure the settings relating to the camera operations [Cam. Function] ............104

11.5 Configure the settings relating to image adjust, back focus, preset position, privacy

zone and VIQS [Image/Position] ..................................................................................106

11.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) .............107

11.5.2 Set mask areas ............................................................................................................112

11.5.3 Configure the preset positions (Preset position setup menu) .......................................115

11.5.4 Configure the preset positions (Initial position setup menu) .........................................117

11.6 Back focus setting (“Back focus” setup menu) .........................................................120

11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup

menu) .............................................................................................................................121

11.8 Configure the VIQS setting ..........................................................................................123

11.9 Configure the VIQS area ...............................................................................................126

11.10 Configure the settings relating to audio [Audio] .......................................................128

12 Configure the multi-screen settings [Multi-screen] ..........................132

13 Configure the alarm settings [Alarm] .................................................134

13.1 Configure the settings relating to the alarm action [Alarm] .....................................134

13.2 Configure the settings relating to the alarm output terminal [Alarm] ......................136

13.3 Change the AUX name [Alarm] ....................................................................................136

13.4 Configure the settings relating to the camera action on alarm occurrence

[Alarm] ............................................................................................................................137

13.4.1 Configure settings relating to alarm E-mail notifications ..............................................138

13.4.2 Configure settings relating to FTP transmissions of alarm images ..............................139

13.4.3 Configure settings relating to recording to an SD memory card when an alarm

occurs ...........................................................................................................................141

13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm

occurs ...........................................................................................................................142

13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs .............143

13.4.6 Configure settings relating to camera actions on alarm action .....................................143

13.5 Configure the VMD settings [VMD area] .....................................................................144

13.5.1 Set the VMD areas [VMD area] ....................................................................................147

13.6 Configuration of the settings relating to alarm notification [Notification] ..............149

13.6.1 Configure the settings relating to Panasonic alarm protocol ........................................150

13.6.2 Configure the settings relating to HTTP alarm notification ...........................................152

14 Configure the settings relating to the authentication [User

mng.] .....................................................................................................154

14.1 Configure the settings relating to the user authentication [User auth.] ..................154

14.2 Configure the settings relating to the host authentication [Host auth.] ..................155

14.3 Configure the settings relating to the priority stream [System] ...............................156

15 Configuring the network settings [Network] .....................................159

15.1 Configure the network settings [Network] ..................................................................159

15.2 Configure advanced network settings [Advanced] ...................................................163

15.2.1 Configure the settings related to sending E-mails ........................................................164

15.2.2 Configure the settings related to FTP transmission .....................................................166

15.2.3 Configure the settings relating to the NTP server ........................................................170

15.2.4 Configure the UPnP settings ........................................................................................172

Operating Instructions 5

Table of Contents

15.2.5 Configure the HTTPS settings ......................................................................................173

15.2.6 Configure the settings relating to DDNS ......................................................................175

15.2.7 Configure the settings relating to SNMP ......................................................................175

15.2.8 Configure the Diffserv settings .....................................................................................176

15.3 How to configure HTTPS settings ...............................................................................177

15.3.1 Generation of the CRT key (SSL encryption key) ........................................................178

15.3.2 Generation of the self-signed certificate (security certificate) .......................................179

15.3.3 Generation of CSR (Certificate Signing Request) ........................................................181

15.3.4 Installation of the server certificate ...............................................................................182

15.3.5 Configuration of the connection protocol ......................................................................183

15.4 Access the camera using the HTTPS protocol ..........................................................184

15.4.1 Install the security certificate ........................................................................................184

15.5 How to configure the settings relating to DDNS ........................................................191

15.5.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........192

15.5.2 When using the “Viewnetcam.com” service .................................................................193

15.5.3 Procedure to register information for the “Viewnetcam.com” service ...........................194

15.5.4 Checking the information registered for the “Viewnetcam.com” service ......................195

15.5.5 When using “Dynamic DNS Update” ............................................................................195

15.5.6 When using “Dynamic DNS Update(DHCP)” ...............................................................196

16 Configure the settings relating to the schedules [Schedule] ..........197

16.1 How to set the schedules .............................................................................................200

16.2 How to delete the set schedule ....................................................................................202

17 Maintenance of the camera [Maintenance] ........................................204

17.1 Check the system log [System log] .............................................................................204

17.2 Upgrade the firmware [Upgrade] .................................................................................204

17.3 Check the status [Status] .............................................................................................206

17.4 Reset the settings/Reboot the camera [Default reset] ...............................................207

17.5 Settings data/backing up or restoring logs [Data] .....................................................208

18 Using the CD-ROM ...............................................................................211

18.1 About the CD launcher .................................................................................................211

18.2 Installing Panasonic “IP Setting Software” ................................................................212

18.3 Installing the manuals ..................................................................................................213

18.4 Installing the Viewer software ......................................................................................213

18.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................214

19 About the displayed system log .........................................................217

20 Troubleshooting ...................................................................................221

21 Directory structure of drive B .............................................................231

6 Operating Instructions

1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 184 for further information about the case in which “HTTPS” is selected for

“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 159).

Operating Instructions 7

1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 19 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345

IMPORTANT

• To enhance the security, change the password for the user name “admin”. It is recommended to change

this password periodically.

• When displaying multiple H.264 images on a PC, images may not be displayed depending on the

performance of the PC.

Note

• The maximum number of concurrent access user is 14 including users who is receiving H.264 images

and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number.

• When “On” is selected for “H.264 transmission” (®page 99), H.264 images will be displayed. When

“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited to 5fps.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission”

max. 5fps

When “Off” is selected for “H.264 transmission”

Becomes as follows depending on the setting for “Image capture mode”.

– 4M Fisheye: max. 30fps

8 Operating Instructions

1 Monitor images on a PC

– 9M Fisheye/Double Panorama/Panorama/Quad PTZ/Single PTZ/4M Fisheye + Double

Panorama/4M Fisheye + Panorama/4M Fisheye + Quad PTZ: max. 15fps

– 8M Fisheye + Double Panorama/8M Fisheye + Panorama/8M Fisheye + Quad PTZ: max. 6fps

Note that JPEG images cannot be displayed when Quad stream is selected.

1.2 About live image types

The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/ H.264] tab of the “Image/Audio” page of the setup menu. (®page 94) Configure the type, operation, and resolution of live images on this section.

1.2.1 Type of images that can be displayed according to the image

setting

There are 3 types of settings for Image capture mode: “1 Monitor”, “2 Monitor”, and “Quad stream”. The type of images that can be displayed and the supported mounting positions differ for each type. Check which images can be displayed in the following table. Refer to page 10 for further information about “Image capture mode”. Refer to page 11 for information about each image.

Image capture mode

type

1 Monitor

This type transmits 1 type of image.

2 Monitor

This type transmits 2 types of images.

Quad stream

This type transmits 4 types of images with H. 264 and can also transmit a single screen image containing the 4 types of images combined together.

Image capture mode Image types Mounting positions

9M Fisheye 4M Fisheye

Double Panorama Double Panorama ceiling

Panorama Panorama wall

Quad PTZ Quad PTZ ceiling, wall

Single PTZ Single PTZ ceiling, wall

8M Fisheye + Double Panorama 4M Fisheye + Double Panorama

8M Fisheye + Panorama 4M Fisheye + Panorama

8M Fisheye + Quad PTZ 4M Fisheye + Quad PTZ

Quad stream Quad stream (each

Fisheye ceiling, wall

Fisheye, Double Panorama

Fisheye, Panorama wall

Fisheye, Quad PTZ ceiling, wall

stream with Single PTZ), Quad PTZ

ceiling

Operating Instructions 9

1 Monitor images on a PC

Ceiling mounting may also be possible depending on the mounting conditions.

1.2.2 About image capture mode

The maximum image capture size that can be configured is 9 megapixel (2992(H)x2992(V)). The following types of images can be transmitted by each mode.

Image capture

mode

Description

9M Fisheye Fisheye images are transmitted. (Max. 15fps)

The maximum image capture size that can be configured is 9 megapixel (2992 (H)x2992(V)).

4M Fisheye Fisheye images are transmitted. (Max. 30fps)

The maximum image capture size that can be configured is 4 megapixel (2048 (H)x2048(V)).

Double Panorama Double Panorama images are transmitted. (Max. 15fps)

The maximum image capture size that can be configured is 3.5 megapixel (2560 (H)x1440(V)).

Panorama Panorama images are transmitted. (Max. 15fps)

The maximum image capture size that can be configured is 3.5 megapixel (2560 (H)x1440(V)).

Quad PTZ Quad PTZ images are transmitted. (Max. 15fps)

The maximum image capture size that can be configured is 5 megapixel (2560 (H)x1920(V)).

Single PTZ Single PTZ images are transmitted. (Max. 15fps)

The maximum image capture size that can be configured is 5 megapixel (2560 (H)x1920(V)).

8M Fisheye + Double Panorama

Fisheye images and Double Panorama can be transmitted at the same time. (Max.

7.5fps) The maximum image capture size that can be configured for Fisheye images is 8 megapixel (2816(H)x2816(V)), and for Double Panorama images is 1 megapixel (1280 (H)x720(V)).

4M Fisheye + Double Panorama

8M Fisheye + Panorama

10 Operating Instructions

Fisheye images and Double Panorama images can be transmitted at the same time. (Max. 15fps) The maximum image capture size that can be configured for Fisheye images is 4 megapixel (2048(H)x2048(V)), and for Double Panorama images is 1 megapixel (1280 (H)x720(V)).

Fisheye images and Panorama images can be transmitted at the same time. (Max.

7.5fps) The maximum image capture size that can be configured for Fisheye images is 8 megapixel (2816(H)x2816(V)), and for Panorama images is 1 megapixel (1280 (H)x720(V)).

1 Monitor images on a PC

Image capture

mode

4M Fisheye + Panorama

8M Fisheye + Quad PTZ

4M Fisheye + Quad PTZ

Quad stream 4 types of Single PTZ images can be transmitted. (max. 15fps)

Fisheye images and Panorama images can be transmitted at the same time. (Max. 15fps) The maximum image capture size that can be configured for Fisheye images is 4 megapixel (2048(H)x2048(V)), and for Panorama images is 1 megapixel (1280 (H)x720(V)).

Fisheye images and Quad PTZ images can be transmitted at the same time. (Max.

7.5fps) The maximum image capture size that can be configured for Fisheye images is 8 megapixel (2816(H)x2816(V)), and for Quad PTZ images is 1.3 megapixel (1280 (H)x960(V)).

Fisheye images and Quad PTZ images can be transmitted at the same time. (Max. 15fps) The maximum image capture size that can be configured for Fisheye images is 4 megapixel (2048(H)x2048(V)), and for Quad PTZ images is 1.3 megapixel (1280 (H)x960(V)).

A single screen image containing the 4 types of images combined together can also be transmitted. (max. 5fps) Only H.264 images can be sent. The maximum image capture size that can be configured for Single PTZ (Quad stream) is 1.3 megapixel (1280(H)x960(V)), and for Quad stream is 5 megapixel (2560 (H)x1920(V)).

Description

1.3 Image types

1. Double Panorama

In Double Panorama, the panorama image is displayed with distortion correction performed on a 180° image for half of a fisheye image. Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image. Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image.

To divide the screen left-to-right or top-to-bottom, refer to the information in the Installation Guide and rotate the image 45° to the left or right using the image rotation gear.

Operating Instructions 11

1 Monitor images on a PC

2. Panorama

In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal angle view part of the center of a fisheye image.

3. Quad PTZ

In the Quad PTZ screen, distortion in 4 fisheye images are corrected and the corrected images are displayed together.

When an image is clicked by the mouse, the clicked position becomes the center of the image (Click & Centering). The display position of images can also be changed from the fisheye control screen.

12 Operating Instructions

1 Monitor images on a PC

Fisheye Control

When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control” window is displayed.

From this window, the image position of each screen number can be changed. By dragging and dropping the number icon on the screen onto the image, you can change the center of the image to where the icon was dropped. The red number icon is the selected number. Select the “Refresh interval” value of “Fisheye Control” images from the following. 1s/ 3s/ 5s/ 10s/ 30s/ 60s

4. Single PTZ

In the Single PTZ screen, distortion in 1 fisheye image is corrected and the corrected image is displayed in a 4:3 image. When the mouse button is used to click on an image, the clicked position of this image can be moved to the center of the image (Click & Centering).

Operating Instructions 13

H.264(1)

H.264(2)

1 Monitor images on a PC

The display position of images can also be changed from the fisheye control screen.

5. Quad stream

In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream number, and then displayed as H.264 images. When H.264(2) is used, the 4 corrected images can be combined together to a single screen image and transmitted.

14 Operating Instructions

6. Fisheye

The 360° view is displayed without performing distortion correction as a fisheye image.

1 Monitor images on a PC

1.4 About image types and available functions

The following is a list of functions that can be used on the “Live” page according to the image type.

[select language] pull-down menu

[Setup] button

[Live] button

[Compression] buttons

[Image capture size] buttons (when “JPEG” is selected)

[Stream] buttons (when “H.264” is selected)

[Zoom] buttons

[Brightness] buttons

[AUX] buttons

Double

Panorama

Panorama Quad PTZ

ü ü ü ü ü ü

ü ü ü ü

1, 2

ü ü

1, 2

x x x

ü ü ü ü ü ü

Single

PTZ

1, 2

Quad stream Fisheye

1, 2, 3, 4,

Quad PTZ

1, 2

Operating Instructions 15

1 Monitor images on a PC

[Rec. on SD] button

[Log] button

[Multi-screen]

SD recording status

Double

Panorama

ü ü ü ü ü ü

Panorama Quad PTZ

indicator

Camera title

Alarm occurrence

ü ü ü ü ü ü

indication button

Full screen button

Snap shot button

Mic input button

Audio output button

ü ü ü ü ü ü

ü ü ü ü

ü ü ü ü ü ü

Auto pan x x

Preset sequence x x

[Fisheye Control]

x x

button

Control Image x x

Preset x x

[Zoom] buttons

x x

Control pad/buttons x x

Single

PTZ

ü ü

Quad stream Fisheye

ü ü ü

ü ü

ü = Available x = Not available

Because only H.264 transmission can be used, switching between H.264 and JPEG images, and changing the image capture size setting of JPEG images is not possible.

When the “Image capture mode” type is “2 Monitor”, the [Fisheye] button, [Double panorama] button, [Panorama] button, and [Quad PTZ] button are displayed and images can be selected.

Only operates on the top left image in Quad PTZ.

The [Control Image] pull-down menu is displayed in gray and cannot be operated.

Operations for the screen selected in the “Live” page, or the screen of the screen number selected in the [Control Image] pull-down menu can be performed.

The camera’s zoom can be operated with the [´1], [´2], and [´4] buttons on the left-hand side of the “Live” page.

The camera’s zoom can be operated with the [–], [´1], and [+] buttons on the bottom of the “Live” page.

Only operates in Ch1.

1.4.1 About available resolutions

An image can be displayed in any of the following resolutions depending on “Image capture mode” on the “Live” page (except for multi-screen display).

16 Operating Instructions

1 Monitor images on a PC

Image capture

mode

H.264(1) H.264(2) JPEG(1) JPEG(2)

9M Fisheye Fisheye:

2992x2992 1280x1280 640x640 320x320

4M Fisheye Fisheye:

2048x2048 1280x1280 640x640 320x320

Double Panorama Double

Panorama: 2560x1440 1920x1080 1280x720 640x360 320x180

Panorama Panorama:

2560x1440 1920x1080 1280x720 640x360 320x180

Fisheye: 1280x1280 640x640 320x320

Double Panorama: 1920x1080 1280x720 640x360 320x180

Panorama: 1920x1080 1280x720 640x360 320x180

Fisheye: 2992x2992 1280x1280 640x640 320x320

Fisheye: 2048x2048 1280x1280 640x640 320x320

Double Panorama: 2560x1440 1920x1080 1280x720 640x360 320x180

Panorama: 2560x1440 1920x1080 1280x720 640x360 320x180

–

Fisheye: 1280x1280 640x640 320x320

Double Panorama: 1920x1080 1280x720 640x360 320x180

Panorama: 1920x1080 1280x720 640x360 320x180

Quad PTZ Quad PTZ:

2560x1920 2048x1536 1600x1200 1280x960 800x600 VGA QVGA

Single PTZ Single PTZ:

2560x1920 2048x1536 1600x1200 1280x960 800x600 VGA QVGA

8M Fisheye + Double Panorama

Fisheye: 2816x2816 1280x1280 640x640 320x320

Quad PTZ: 1280x960 800x600 VGA QVGA

Single PTZ: 1280x960 800x600 VGA QVGA

Double Panorama: 1280x720 640x360

Quad PTZ: 2560x1920 2048x1536 1600x1200 1280x960 800x600 VGA QVGA

Single PTZ: 2560x1920 2048x1536 1600x1200 1280x960 800x600 VGA QVGA

Fisheye: 2816x2816 1280x1280 640x640 320x320

Quad PTZ: 1280x960 800x600 VGA QVGA

Single PTZ: 1280x960 800x600 VGA QVGA

Double Panorama: 1280x720 640x360

Operating Instructions 17

1 Monitor images on a PC

Image capture

mode

4M Fisheye + Double Panorama

8M Fisheye + Panorama

4M Fisheye + Panorama

8M Fisheye + Quad PTZ

H.264(1) H.264(2) JPEG(1) JPEG(2)

Fisheye: 2048x2048 1280x1280 640x640 320x320

Fisheye: 2816x2816 1280x1280 640x640 320x320

Fisheye: 2048x2048 1280x1280 640x640 320x320

Fisheye: 2816x2816 1280x1280 640x640 320x320

Double Panorama: 1280x720 640x360

Panorama: 1280x720 640x360

Quad PTZ: 1280x960 800x600 VGA

Fisheye: 2048x2048 1280x1280 640x640 320x320

Fisheye: 2816x2816 1280x1280 640x640 320x320

Fisheye: 2048x2048 1280x1280 640x640 320x320

Fisheye: 2816x2816 1280x1280 640x640 320x320

Double Panorama: 1280x720 640x360

Panorama: 1280x720 640x360

Quad PTZ: 1280x960 800x600 VGA

4M Fisheye + Quad PTZ

Quad stream Quad stream:

Fisheye: 2048x2048 1280x1280 640x640 320x320

1280x960 800x600 VGA QVGA

Quad PTZ: 1280x960 800x600 VGA

Quad PTZ: 2560x1920 2048x1536 1600x1200 1280x960 800x600 VGA QVGA

Fisheye: 2048x2048 1280x1280 640x640 320x320

– –

Quad PTZ: 1280x960 800x600 VGA

IMPORTANT

• 1280x1280 cannot be selected when “9M Fisheye” is selected for “Image capture mode”, and

“On(PAL)” or “On(NTSC)” is selected for “Monitor out”.

• When “Quad stream” mode is used, 2560x1920 cannot be selected for H.264(2) if 1280x960 is selected

for H.264(1).

18 Operating Instructions

1.5 About the “Live” page

Note

• Depending on the “Image capture mode” settings, the type of functions that can be used differ and the

displayed buttons change. Refer to page 15.

1 Monitor images on a PC

[select language] pull-down menu

The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 62)

[Setup] button

Displays the setup menu. The button will turn green and the setup menu will be displayed.

[Live] button

Display the “Live” page. The button will turn green and the “Live” page will be displayed.

[Compression] buttons

• [H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.

When “On” is selected for “H.264 transmission” of “H.264(1)” or “H.264(2)”, the [H.264] button will be displayed. (®page 99)

• [JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.

[Stream] buttons

These buttons will be displayed only when an H.264 image is displayed.

• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(1)”. (®page 99)

• [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(2)”. (®page 99)

Operating Instructions 19

1 Monitor images on a PC

Note

• When “Quad stream” is selected for “Image capture mode”, the channel can be changed by clicking

on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed. The [Quad PTZ] button is displayed and images can be selected.

• When the “Image capture mode” type is “2 Monitor”, the [Fisheye], [Double panorama],

[Panorama], and [Quad PTZ] buttons are displayed and images can be selected.

[Image capture size] buttons

These buttons will be displayed only when a JPEG image is displayed. The images that can be selected vary depending on the “Image capture mode” setting on the setup menu. (®page 10)

Note

• Images are displayed in the image capture size selected in “JPEG(1)” or “JPEG(2)” of [JPEG] on

the [JPEG/H.264] tab.

• With the following “Image capture mode” settings, the refresh interval of JPEG images is limited to

a maximum of 15fps.

– 9M Fisheye – Double Panorama – Panorama – Quad PTZ – Single PTZ – 4M Fisheye + Double Panorama – 4M Fisheye + Panorama – 4M Fisheye + Quad PTZ

• With the following “Image capture mode” settings, the refresh interval of JPEG images is limited to

a maximum of 6fps.

– 8M Fisheye + Double Panorama – 8M Fisheye + Panorama – 8M Fisheye + Quad PTZ

• When JPEG images and H.264 images are transmitted simultaneously, the refresh interval of JPEG

images will be limited to a maximum of 5fps.

• The image may become smaller than the actual size depending on the window size of the web

browser.

[Zoom] buttons (when the image type is Fisheye, Panorama, or Double Panorama)

Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View 4S”.

• [x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.

• [x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.

• [x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.

[Brightness] buttons

The brightness is adjustable from 0 to 255.

• (darker) button: Images become darker.

• button: The adjusted brightness will return to the default brightness (64).

• (brighter) button: Images become brighter.

20 Operating Instructions

1 Monitor images on a PC

[AUX] buttons

These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 134)

• [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector

will be open.

• [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector

will be closed.

[Rec. on SD] button

This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu. (®page 71) Click this button to manually record images on the SD memory card. Refer to page 39 for descriptions of how to manually record images on the SD memory card.

[Log] button

When the [List/Play] button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 45 for further information about the log list and for how to play images on the SD memory card.

[Multi-screen]

Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (®page 25)

[Zoom] buttons*2 (when the image type is Quad PTZ, Single PTZ, or Quad stream)

An image selected on the “Control Image” can be zoomed.

•

: Click this button to adjust the zoom ratio to the “Wide” side.

• : Click this button to set the zoom ratio to x1.0.

• : Click this button to adjust the zoom ratio to the “Tele” side.

[Fisheye Control] button

When the [Fisheye Control] button is clicked, the “Fisheye Control” window will be displayed on a newly opened window, and operations can be performed. (®page 13)

[Auto mode]

Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/ tilting/zooming) is operated or when an action that is to be taken according to the settings for “Self return” (®page 104) starts.

• Auto pan: Automatically pans.

Even when the camera is operated for zooming, the camera continues panning. (However, panning will stop when the zoom button (x1) is clicked.) When “Quad PTZ” is selected for “Image capture mode”, auto pan only operates for images in Ch1.

• Preset sequence: Automatically moves to the preset positions (®page 115) orderly (start from the

lowest preset position number). When “Quad PTZ” is selected for “Image capture mode”, all 4 images are moved in the preset sequence.

Note

• If auto pan is used when the camera is mounted on a wall, depending on the tilt position, it may

appear that the range of auto pan is reduced and the camera is not panning. In this case, adjust the tilt position up or down.

Control pad/buttons

Left-click on the control pad to adjust the horizontal/vertical position of the camera (panning/tilting). It is also possible to pan/tilt the camera by dragging the mouse. Zoom can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. Zoom can also be adjusted using the mouse wheel.

Operating Instructions 21

1 Monitor images on a PC

[Control Image] pull-down menu

When the image type is Quad PTZ, select the screen number of the image to control its preset, zoom, control pad/button settings.

[Preset]

When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image registered for the preset position (®page 115) in advance is displayed. “H” next to the preset position number indicates the home position. When “Home position” is selected, the camera image will move to the home position image. When “Quad PTZ” is selected for “Image capture mode”, if preset positions “1-4”, “5-8”, “9-12”, or “13-16” are selected, all 4 images are moved to the preset position. When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the preset position number. Preset IDs for “1-4” are displayed with the preset IDs for the lowest preset position numbers.

• The home position of each screen has been set in Preset 1 to Preset 4.

• The home position can be selected from the pull-down menu. When the home position is selected, all

4 screens will move to their home positions regardless of the “Control Image” setting.

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 62)

[Support] button

When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/pss/security/support/

Alarm occurrence indication button

This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 41)

Full screen button

Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size. If the full screen button is clicked once when images are displayed corresponding to their image capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image in full screen, press the [Esc] key.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

Note

• For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be

required. Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.

• When it takes longer than the specified period to obtain the snap shot picture due to the network

environment, the snap shot picture may not be displayed.

• Snapshot cannot be used when “Quad stream” is selected for “Image capture mode”.

• Snapshot cannot be used when “On(PAL)” or “On(NTSC)” is selected for “Monitor out”.

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/ reception” on the setup menu. (®page 128)

When this button is clicked, the button will turn into the heard.

22 Operating Instructions

button and audio from the camera will not be

1 Monitor images on a PC

Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Note

• The volume cursor is not displayed when the “Audio recording” function is used.

Audio output button

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 128) The button will blink during the audio transmission.

When this button is clicked, the button will turn into the button and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• The duration of continuous audio transmission can be configured in the [Audio] tab of the setup

menu. Audio transmission stops when the specified time has passed. To turn the audio transmission function on, click the [Audio output] button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 128)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

SD recording status indicator

The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 70)

Main area

Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 63) In addition, when being adjusted, the status of brightness (®page 64) will be displayed as well as the characters configured for “Camera title on screen” (®page 64). The number of lines for the display is 2.

– When the image type is Quad PTZ or Single PTZ:

• When Quad PTZ is used, you can select the channel you want to operate by clicking in the main

area.

• Click a desired point in the main area on the “Live” page that is to be the center of the angle of

view. The camera moves to adjust the position in order to set the clicked point as the center.

• When selecting an area in the main area by dragging the mouse, the selected area will be located

at the center of the main area. In this case, the zoom ratio will be adjusted automatically.

Operating Instructions 23

1 Monitor images on a PC

• Zoom can be adjusted using the mouse wheel.

– When the image type is Fisheye, Panorama, or Double Panorama:

• Electronic zoom can be performed with the scroll wheel.

• When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera

will move to locate the clicked point at the center of the main area.

Note

• When the camera is operated by a user with a low access level, images displayed on the screen

may be changed temporarily. This does not affect operation of the camera.

• When the displayed image is being zoomed in on with a high zoom factor, the clicked point may

not always be located at the center of the main area.

• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically

changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 154)

Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the “Image/Audio” page. Refer to page 128 for the permission level of audio.

24 Operating Instructions

1 Monitor images on a PC

1.6 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 132)

IMPORTANT

• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable

for images from cameras with Pan/Tilt/Zoom functions.

• When the “Image capture mode” type is “2 Monitor” or “Quad stream”, fisheye images are displayed.

(®page 95)

• When “On(NTSC)” or “On(PAL)” is selected for “Monitor out”, images are not displayed.

• When the power is turned off or the LAN cable is disconnected while displaying images, displaying

images on a multi-screen from the “Live” page will become unavailable.

Note

• When displaying images on a 4-screen, panning, tilting and zooming operations become available only

for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions.

• Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

• When an image with the “16:9” aspect ratio is displayed on a multi-screen, it is stretched vertically to

fit the “4:3” aspect ratio. When the aspect ratio of images is “1:1”, images are stretched horizontally.

• “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording

images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/pss/security/support/info.html).

1. Click the desired [Multi-screen] on the “Live” page.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page.

Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.

Operating Instructions 25

1 Monitor images on a PC

Click a camera title. Live images from the camera corresponding to the clicked camera title will be displayed on the “Live” page of the newly opened window.

26 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. You can also update the display to see the latest images.

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 154)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

• When “640x640”, “320x320”, “VGA”, “QVGA”, “640x360”, or “320x180” is not selected one time or more

for either one of “JPEG(1)” or “JPEG(2)” of [JPEG] on the [JPEG/H.264] tab, images cannot be viewed from cellular phones.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 159)

• When “Auto” is selected for “Language”, the screen is displayed in English. If you want the screen to

be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Language”. (®page 62)

1. Access to “http://IP address/mobile”

cellular phone.

→ Images from the camera will be displayed.

• When “Quad stream” is selected for “Image capture mode”, images cannot be viewed from cellular

phones.

or “http://Host name registered in the DDNS server/mobile” using a

Operating Instructions 27

A B C D E

2 Monitor images on a cellular phone/mobile terminal

• When the “Image capture mode” type is “2 Monitor”, the types of images configured in the “Image

capture size” of “"Live" page (Initial display)” are displayed. (®page 95)

Pan/tilt*2 The display position of camera images can be controlled by panning and tilting. The camera will pan or tilt to each direction by pressing the corresponding dial key.

Zoom display*2 It is possible to perform zooming operations of the camera by pressing “*” or “#”.

Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is selected for the camera

image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be unavailable.

28 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

Resolution control Changes the image capture size by pressing the dial key “0”.

• Changes the image capture size between 320x320 (320x240 or 320x180) (default) and 640x640

(640x480 or 640x360).

Home position*2 The image from the camera can be moved to the home position.

Preset*2

The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel. (The dial key numbers are not displayed for Preset No 5 or greater. Only preset IDs will be displayed for them.) (®page 115)

Note

• A maximum of 8 designated presets can be operated.

AUX control Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 134)

Note

• Some cellular phones cannot change the image capture size even when resolution is changed by

resolution control.

• Depending on the image capture size selected for “JPEG(1)” or “JPEG(2)”, “Resolution” may not be

able to be used.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a cellular phone.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

“9 Low” for “Image quality setting” of “JPEG” (®page 95) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet.

When “User auth.” is set to “On” (®page 154), only users with the access level of “1. Administrator” or “2. Camera control” will be displayed.

Unavailable when the image type is Panorama, Double Panorama, Fisheye or Quad stream. When the image type is Quad PTZ, operations are only possible for the top left image.

2.2 Monitor images on a mobile terminal

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the latest image. The compatible mobile terminals are shown as follows. (As of October, 2014)

– iPad, iPhone, iPod touch (iOS 4.2.1 or later) – Android™ mobile terminals

Operating Instructions 29

2 Monitor images on a cellular phone/mobile terminal

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html).

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 154)

• An image can be displayed in any of the following image capture sizes depending on “Image capture

mode”.

Image capture mode

9M Fisheye 1280x1280/640x640/320x320

4M Fisheye 2048x2048/1280x1280/640x640/320x320

Double Panorama 1920x1080/1280x720/640x360/320x180

Panorama 1920x1080/1280x720/640x360/320x180

Quad PTZ 2048x1536/1600x1200/1280x960/800x600/VGA/QVGA

Single PTZ 2048x1536/1600x1200/1280x960/800x600/VGA/QVGA

8M Fisheye + Double Panorama

4M Fisheye + Double Panorama

8M Fisheye + Panorama Fisheye:

Fisheye: 1280x1280/640x640/320x320 Double Panorama: 1280x720/640x360

Fisheye: 2048x2048/1280x1280/640x640/320x320 Double Panorama: 1280x720/640x360

1280x1280/640x640/320x320 Panorama: 1280x720/640x360

Image capture size

4M Fisheye + Panorama Fisheye:

2048x2048/1280x1280/640x640/320x320 Panorama: 1280x720/640x360

8M Fisheye + Quad PTZ Fisheye:

1280x1280/640x640/320x320 Quad PTZ: 1280x960/800x600/VGA

4M Fisheye + Quad PTZ Fisheye:

2048x2048/1280x1280/640x640/320x320 Quad PTZ: 1280x960/800x600/VGA

Quad stream –

30 Operating Instructions

+ 202 hidden pages