Before requesting service, make the following checks. If you are uncertain about some of the check points, or if
the solutions indicated in the following guide does not resolve the issue, then consult your dealer for instructions.
3 Tap “Settings“, and then tap “Initialize“.
Heat buildup of this unit
This unit becomes warm when used for a long time.
This is not a malfunction.
4 Tap “Delete account information“ to delete
your account information.
≥ To clear account information, select “OK“.
5 Select “Format SSD“ in Step 4, and repeat the
same operation.
Do you have the latest firmware installed?
General
Panasonic is constantly improving the unit’s
firmware to ensure that our customers are enjoying
the latest technology.
Check the support site below
www.technics.com/support/
To return all settings to the factory
defaults
When the following situations occur, reset the memory:
≥ There is no response when buttons are pressed.
1 Disconnect the mains plug.
≥ Before proceeding to Step 2, wait for at least
3minutes.
2 Connect the mains plug while pressing and
holding [Í/I].
The main unit will turn off after all the indicators
on its front side flash.
≥ All settings will return to the factory defaults. It
is necessary to set the memory items again.
To delete music and settings stored
on the SSD
Follow the steps below to delete music or settings
stored on the SSD of this unit.
≥ You want to clear and reset the memory contents.
1 Start the app “Technics Music App”.
2 Tap “ST-G30 Menu“, and then tap “Technics
ST-G30******“.
≥ “******“ stands for a digit that is unique to
each set.
The unit does not work.
Operations are not done properly.
≥ One of the unit’s safety devices may have been
activated.
1Press [Í/I] on the unit to switch the unit to standby.
≥ If the unit does not switch to standby, press
[Í/I] on the unit for at least 5 seconds. The
unit is forcibly switched to standby.
Alternatively, disconnect the AC mains lead,
wait for at least 3 minutes, then reconnect it.
2Press [Í/I] on the unit to switch on. If the unit
still cannot be operated, consult the dealer.
A “humming” sound can be heard during
playback.
≥ An AC mains lead or fluorescent light is near the
cables. Keep other appliances and cords away
from the cables of this unit.
≥ A strong magnetic field near a TV or other device
may adversely affect the audio quality. Keep this
unit away from such devices.
≥ The speakers may output noise when a device
nearby is emitting powerful radio waves, such as
when a mobile phone is on a call.
No sound.
Adjust the volume of the connected device (amplifier, etc.).
≥
≥
Check to see if the cable connections to the input
and output terminals are incorrect. If this is the case,
turn off this unit and reconnect the cables correctly.
≥ Insert the plugs of the cables to be connected all
the way in.
Advanced operations / Troubleshooting
25
Troubleshooting
Troubleshooting
Playback does not start.
≥ Depending on your environment or connected
devices, it may take some time.
The settings are reset to the factory defaults.
≥ Updating the firmware may reset the settings.
This unit turns off suddenly.
≥ If the SSD is removed or malfunctions while this
unit is in operation, this unit will turn off
automatically. Check to see if the SSD is attached
correctly to the main unit. (> 12, 13)
≥ If this unit still turns off even after you have
attached the SSD correctly, there may be a
malfunction with the SSD.
The sound is interrupted.
≥ Depending on your environment, the audio may
be interrupted during playback. Check the
operating instructions of the connected device
and the connection to the device.
≥ Make sure that the devices, smartphone and
tablet are connected to the same network as this
system.
≥ Turn off and on the network connection of the
smartphone, tablet or connected device, and
reconnect it to this unit.
Playback does not start.
The sound is interrupted.
≥ If the signal is interrupted, changing the location
and angle of the broadband router may improve
the signal reception of the connected device.
≥ If several wireless devices are simultaneously using
the same wireless network as this unit, try turning
off the other devices or reducing their wireless
network usage.
≥ If playback has stopped, check the playback status
on the smartphone, tablet or connected device.
USB
Disc
Recording does not start.
≥ Make sure that the disc is compatible with this
unit. (> 28)
≥ There is moisture on the lens. Wait for about an
hour and then try again.
≥ Recording to unfinalised CD-R and CD-RW discs is
not possible.
≥ WMA/MP3 is not supported. Refer to “CDs” (@ 28)
for information about the discs this unit can play
back.
Network
Cannot connect to the network.
≥ Confirm the network connection and settings.
(> 18, 19)
≥ Make sure that the multicast function on the
wireless router is enabled.
This unit does not recognize the USB connection
correctly.
≥ Check to see if another device can detect your
USB device.
≥ If you connect USB HDD to this unit, use the USB
cable that is supplied with the HDD.
The USB device responds slowly.
≥ Large-capacity USB devices may respond slowly.
SSD
The SSD is not detected.
≥ Check to see if the SSD is attached
)
correctly. (>
The STATUS indicator is flashing red.
≥ You might have forgotten to format the new one.
Before using a new SSD, be sure to format it on
this unit. (> 20)
12, 13
26
Others
Specifications
Troubleshooting / Others
∫ GENERAL
Others
Specifications
∫ TERMINALS SECTION
Power supply
AC 220 V to 240 V, 50/60 Hz
Power consumption29 W
Power consumption in
Approx. 0.3 W
standby mode (Off mode)
Dimensions (WkHkD)
430 mm k 98 mm k 391 mm
MassApprox.10.9 kg
Operating temperature
0 oC to r 40 oC
range
35 % to 80 % RH (no
Operating humidity range
condensation)
≥ Mass and dimensions are approximate.
∫ DISC SECTION
Support Disc
Support FormatCD-DA
Wave Length783 nm (CD)
Laser PowerCLASS 1
[NORSK]
Bølgelengde783 nm (CD)
Laserstyrke
No hazardous radiation is emitted with the safety protection
8 cm/12 cm
CD, CD-R, CD-RW
KLASSE 1
Ingen farlig stråling sendes ut
∫ SUPPORTED SSD SECTION
Capacity
Form factor
Recommended SSD
2.5 inch Thickness Max 9.5 mm
InterfaceSerial ATA 6 Gbps
Power Voltage5V
¢1 Storage (SSD) not included.
¢2 You can check our latest catalogues or website
for information on our recommended SSDs.
www.technics.com
¢3 Some portions of the capacity are used for data
management. Therefore, the capacity a user
can use is less than built-in SSD.
The usable built-in memory/
≥
SSD
space is generally
calculated as 1 GB=1,000,000,000 bytes. Computers
and certain software that perform calculations using the
equation 1 GB=1,024x1,024x1,024=1,073,741,824
bytes display a smaller value for the usable space.
¢1, 2, 3
LAN (1000 BASE-T / 100 BASE-TX /
10 BASE-T)
DLNA
Support Format
WAV:
32/44.1/48/88.2/96/176.4/192 kHz,
16/24 bit
FLAC:
32/44.1/48/88.2/96/176.4/192 kHz,
16/24 bit
DSD:
2.8/5.6/11.2 MHz
Ethernet
AIFF:
interface
32/44.1/48/88.2/96/176.4/192 kHz,
16/24 bit
ALAC:
32/44.1/48/88.2/96/176.4/192 kHz,
16/24 bit
AAC:
32/44.1/48/88.2/96 kHz,
16 to 320 kbps
WMA:
32/44.1/48 kHz, 16 to 320 kbps
MP3:
32/44.1/48 kHz, 16 to 320 kbps
USB 2.0 High-speed
DC 5 V MAX, 500 mA
USB Audio Class 2.0, Asynchronous
mode
USB
AUDIO
OUT
Support Format
DSD:
2.8/5.6/11.2 MHz
PCM:
32/44.1/48/88.2/96/176.4/192/
,
352.8/384 kHz
16/24/32 bit
USB 3.0 Super-speed
USB
IMPORT/
BACKUP
DC 5 V MAX, 900 mA
USB Mass Storage class
File system
FAT12, FAT16, FAT32, NTFS
≥
Specifications are subject to change without notice.
Troubleshooting / Others
27
Others
DO
DO NOT
Playable media
Others
Playable media
CDs
≥ A disc with the CD Logo.
≥ This unit can record discs that conform to the CD-
DA format.
≥ This unit may not be able to record some discs due
to the condition of the recording.
≥ Before recording, finalise the disc on the device it
was recorded on.
∫ Disc handling precautions
≥ Handle discs by the edges to avoid inadvertent
scratches or fingerprints on the disc.
≥ Do not attach labels or stickers to discs.
≥ Do not use disc cleaning sprays, benzine,
thinner, static electricity prevention liquids or any
other solvent.
≥ Do not use the following discs:
j Discs with exposed adhesive from removed stickers
or labels (rented discs, etc.).
j Discs that are badly warped or cracked.
j Irregularly shaped discs, such as heart shapes.
∫ CDs that cannot be used
≥ CDs with irregular shapes, such as heart shapes
(Use of such CDs may cause malfunction.)
∫ CDs that are not guaranteed to
operate with this unit
≥ Discs with illegally copied data and those that do
not conform to industry standards
≥ DualDiscs (Discs that record data such as music
and images on both sides)
∫ Disc formats supported by this unit
Commercially available CDs (CD-DA)
CD-R/CD-RW(CD-DA)
CD-R/CD-RW(MP3)
CD-R/CD-RW(WMA)
DO
DO
DO NOT
DO NOT
∫ This unit’s lens
Use the lens cleaner (not supplied) to clean the
unit’s lens.
∫ Clean discs
Wipe with a damp cloth and then wipe dry with a
dry cloth.
USB device
≥ This unit does not guarantee connection with all
USB devices.
≥ This unit does not support USB device charging.
≥ This unit supports USB memory devices formatted
in FAT12, FAT16, FAT32 or NTFS.
≥ This unit supports an HDD formatted in FAT32 and
NTFS. If the HDD is not recognized, the power to
the HDD may not be supplied. Supply power from
an external source.
≥ This unit supports USB 3.0 Super Speed.
≥ USB memory may not be recognised by this unit
when connected using the following:
ja USB hub
ja USB extension cable
≥ It is not possible to use USB card reader/writers.
≥ Not all files on the USB device may be read if there
are some files not supported.
About supported format, refer to “Support Format
≥
@
27)
(
≥ If you turn off this unit, disconnect the USB cable,
or expose the USB device to vibrations or impacts
(by moving or rotating it, for example) or to static
electricity while the USB device is in operation
(during importing, for example), the imported
music may be lost or malfunctions may result.
Please also read the operating instructions for the
USB device.
”
28
Others
Playable media
SSD
∫ SSD (Solid State Drive)
≥ Panasonic cannot provide information about the
compatibility of SSDs and recommended SSDs
except for those recommended by Panasonic.
SSD is a precision device sensitive to vibrations,
shocks, and dust.
Depending on the installation environment or
handling of the SSD, it may sustain partial damage,
or in the worst case, lose its importing and
transmission capabilities.
In particular, do not expose the SSD to vibrations and
shocks or remove the storage tray while this unit is in
operation. Please also keep in mind that an accidental
event such as a power failure may cause damage to
the content being imported or transmitted.
SSD is for temporary storage.
Use the SSD of this unit for temporary storage of
music files. We recommend that you regularly back
up the music files that are important to you.
¢
Panasonic is not liable for any losses of or damage
to music files arising out of any defects.
Make a backup if anything seems wrong with
the SSD.
Defects in the SSD may cause abnormal noise
continuously while importing, transmission or a
backup is in progress, or noise in the audio.
Continued use of the SSD in such conditions may
deteriorate its performance and eventually make it
impossible to use it again.
If you encounter such problems, back up your data
to a USB device as soon as possible, and request a
repair.
≥ It is not possible to recover content (data)
imported on a malfunctioning SSD.
¢ For details, refer to the user guide for “Technics
Music App“.
∫ Recommended SSD
≥ Use a recommended SSD. You can check our
latest catalogues or website for information on
our recommended SSDs.
www.technics.com
∫ Notes on the installation and removal
of the SSD
≥ Panasonic cannot be held liable for malfunction or
damage resulting from the use of a non-
recommended SSD or improper installation or
removal. Check the type of the SSD and the
instructions for installing and removing it in
advance, and attach it correctly.
≥ Please note that sound quality may change even if
you replace the SSD with one that is
recommended by Panasonic according to the
instructions provided by Panasonic.
≥ Panasonic cannot be held liable for the loss of
data resulting from malfunctions or for
compensation for data, losses or any direct or
indirect damage resulting from improper
installation. Please also note that this provision
also applies when the SSD is sent in for repair.
≥ We recommend creating a backup before
replacing the SSD.
∫ Notes on handling
Condensation
If, for example, condensation forms on the SSD
after it is suddenly brought into a warm room, leave
it without installing it to the main unit until it adjusts
to the ambient temperature of the room (about 2
to 3 hours).
Storage location
Do not place or store in the following locations:
≥ Dusty locations
≥ Hot locations
≥ Locations with drastic temperature changes
≥ Humid locations
≥ Locations exposed to direct sunlight
Locations where static electricity or electromagnetic
≥
waves are generated (these may damage the
imported content that is important to you)
Others
29
Others
Licenses
Others
Licenses
Others
Licenses
App Store is a service mark of Apple Inc.
Google Play and Android are trademarks of
Google Inc.
DLNA, the DLNA Logo and DLNA CERTIFIED are
trademarks, service marks, or certification marks
of the Digital Living Network Alliance.
DSD is a trademark of Sony Corporation.
MPEG Layer-3 audio coding technology licensed
from Fraunhofer IIS and Thomson.
®
“Wi-Fi
Alliance
Windows is a trademark or a registered
trademark of Microsoft Corporation in the United
States and other countries.
FLAC Decoder
Copyright (C) 2000, 2001, 2002, 2003, 2004,
2005, 2006, 2007, 2008, 2009 Josh Coalson
Redistribution and use in source and binary
forms, with or without modification, are
permitted provided that the following conditions
are met:
THIS SOFTWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE FOUNDATION OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING,
BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
” is a registered trademark of Wi-Fi
®
.
–Redistributions of source code must retain the
above copyright notice, this list of conditions
and the following disclaimer.
–Redistributions in binary form must reproduce
the above copyright notice, this list of
conditions and the following disclaimer in the
documentation and/or other materials
provided with the distribution.
–Neither the name of the Xiph.org Foundation
nor the names of its contributors may be used
to endorse or promote products derived from
this software without specific prior written
permission.
This product incorporates the following software:
(1) the software developed independently by or
for Panasonic Corporation,
(2) the software owned by third party and
licensed to Panasonic Corporation,
(3) the software licensed under the GNU General
Public License, Version 2.0 (GPL V2.0),
(4) the software licensed under the GNU LESSER
General Public License, Version 2.1
(LGPL V2.1), and/or
(5) open source software other than the software
licensed under the GPL V2.0 and/or
LGPL V2.1.
The software categorized as (3) - (5) are
distributed in the hope that it will be useful, but
WITHOUT ANY WARRANTY, without even the
implied warranty of MERCHANTABILITY or
FITNESS FOR A PARTICULAR PURPOSE.
For details, read the Licence file in the shared
folder on this product by accessing it from
another device, such as a computer.
At least three (3) years from delivery of this
product, Panasonic will give to any third party
who contacts us at the contact information
provided below, for a charge no more than our
cost of physically performing source code
distribution, a complete machine-readable copy
of the corresponding source code covered under
GPL V2.0, LGPL V2.1 or the other licenses with
the obligation to do so, as well as the respective
copyright notice thereof.
The source code and the copyright notice are also
available for free in our website below.
http://panasonic.net/avc/oss/
30
Gracenote® End User License Agreement
This application or device contains software from
Gracenote, Inc. of Emeryville, California
(“Gracenote”). The software from Gracenote (the
“Gracenote Software”) enables this application to
perform disc and/or file identification and obtain
music-related information, including name, artist,
track, and title information (“Gracenote Data”)
from online servers or embedded databases
(collectively, “Gracenote Servers”) and to perform
other functions. You may use Gracenote Data only
by means of the intended End-User functions of this
application or device.
This application or device may contain content
belonging to Gracenote’s providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such content and
such content providers shall be entitled to all of the
benefits and protections set forth herein that are
available to Gracenote.
You agree that you will use Gracenote Data, the
Gracenote Software, and Gracenote Servers for
your own personal non-commercial use only. You
agree not to assign, copy, transfer or transmit the
Gracenote Software or any Gracenote Data to any
third party. YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive license to use the
Gracenote Data, the Gracenote Software, and
Gracenote Servers will terminate if you violate these
restrictions. If your license terminates, you agree to
cease any and all use of the Gracenote Data, the
Gracenote Software, and Gracenote Servers.
Gracenote reserves all rights in Gracenote Data, the
Gracenote Software, and the Gracenote Servers,
including all ownership rights. Under no
circumstances will Gracenote become liable for any
payment to you for any information that you
provide. You agree that Gracenote, Inc. may
enforce its rights under this Agreement against you
directly in its own name.
The Gracenote service uses a unique identifier to
track queries for statistical purposes. The purpose of
a randomly assigned numeric identifier is to allow
the Gracenote service to count queries without
knowing anything about who you are. For more
information, see the web page for the Gracenote
Privacy Policy for the Gracenote service.
The Gracenote Software and each item of
Gracenote Data are licensed to you “AS IS.”
Gracenote makes no representations or warranties,
express or implied, regarding the accuracy of any
Gracenote Data from in the Gracenote Servers.
Gracenote reserves the right to delete data from the
Gracenote Servers or to change data categories for
any cause that Gracenote deems sufficient. No
warranty is made that the Gracenote Software or
Gracenote Servers are error-free or that functioning
of Gracenote Software or Gracenote Servers will be
uninterrupted. Gracenote is not obligated to
provide you with new enhanced or additional data
types or categories that Gracenote may provide in
the future and is free to discontinue its services at
any time.
GRACENOTE DISCLAIMS ALL WARRANTIES
EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT WARRANT THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY GRACENOTE
SERVER. IN NO CASE WILL GRACENOTE BE LIABLE
FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR LOST
REVENUES.
Gracenote, the Gracenote logo and logotype, and
the “Powered by Gracenote” logo are either a
registered trademark or a trademark of Gracenote,
Inc. in the United States and/or other countries.
Others
31
Headquarter Address:
EU
Panasonic Corporation
Kadoma, Osaka, Japan
Importer for Europe:
Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 11, 22525 Hamburg, Germany
Panasonic Corporation
Web Site: http://www.panasonic.com
p
C Panasonic Corporation 2016
SQT1342
F0316SB0
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