Panasonic M2616 User Manual

Meridian Digital Telephones

Nortel Knowledge Network

M2006 M2008/M2008HF M2616

User Guide

Enterprise Solutions Documentation

While you are away from your desk: Call Forward

Contents

Introducing your Meridian Digital Telephone 1

Meridian Digital Telephones ................................................................... 1

M2616 ................................................................................................. 1

M2008/M2008HF ................................................................................ 2

M2006 ................................................................................................. 3

Selecting a position for your Meridian Digital Telephone .......................... 4

Parts of your Meridian Digital Telephone ................................................. 5

Your telephone’s display 6

Idle screen format .................................................................................. 6

Calling party information ....................................................................... 6

Display options ..................................................................................... 6

Using Display Options ........................................................................... 7

Your telephone’s features 10

Initiating Calls ..................................................................................... 10

To call using the dial pad ..................................................................... 10

Answering Calls .................................................................................. 11

Placing a call on hold .......................................................................... 11

Call Transfer ....................................................................................... 12

On-hook dialing .................................................................................. 13

Predial ................................................................................................ 13

Last Number Redial ............................................................................. 14

Handsfree ........................................................................................... 14

Group Listening ................................................................................... 15

Making a call 16

Auto Dial ............................................................................................ 16

Ring Again ......................................................................................... 16

Speed Call .......................................................................................... 17

Speed Call on Private Lines .................................................................. 18

System Speed Call ............................................................................... 19

Call Page ............................................................................................ 19

Override ............................................................................................. 20

Contents

Override, Enhanced .............................................................................20

Stored Number .................................................................................... 21

Buzz ...................................................................................................21

Forced Camp-on .................................................................................. 22

Call Charge/Forced Charge .................................................................22

Hot Line ............................................................................................... 24

Radio Paging ....................................................................................... 24

Voice Call ........................................................................................... 26

Receiving a call 27

Call Waiting ........................................................................................ 27

Call Pickup (for Meridian 1) .................................................................. 28

Call Pickup (for Meridian SL-100) ......................................................... 29

Timed Recall Reminder .........................................................................30

Automatic Answerback ......................................................................... 30

During a call 31

Call Transfer ........................................................................................ 31

Timed Reminder Recall ......................................................................... 31

Auto Dial Transfer ................................................................................ 32

Call Park ............................................................................................. 33

Attendant Recall ...................................................................................34

Meridian 1 Display/MSL-100 Inspect .................................................... 34

Call Charge .........................................................................................35

On Hold on Loudspeaker ...................................................................... 35

Malicious Call Trace .............................................................................37

Centrex/Exchange Switchhook Flash ..................................................... 37

While you are away from your desk 38

Call Forward ....................................................................................... 38

Call Forward - Internal ......................................................................... 39

Remote Call Forward ............................................................................ 40

Call Forward Destination Deactivation ................................................... 42

Electronic Lock .....................................................................................42

Intercom ..............................................................................................44

Contents

To talk with more than one person 45

Conference ......................................................................................... 45

Selectable Conferee Display and Disconnect .......................................... 46

Group Call .......................................................................................... 47

Call Join ............................................................................................. 48

Privacy Release ................................................................................... 48

Working without interruption 49

Call Forward ....................................................................................... 49

Make Busy .......................................................................................... 50

Hospitality features 51

Automatic Wake-Up on Your Own Telephone ....................................... 51

Message Registration ........................................................................... 52

Maid Identification .............................................................................. 53

Room Status ........................................................................................ 54

Automatic Wake-Up for a Guest (Option 11C Compact) ........................ 56

Controlled Class Of Service (Option 11C Compact) ............................... 57

Options 58

Your Telephone’s Controls 59

Terms you should know 60

Special Prefix Code (SPRE) 61

Flexible Feature Codes (FFCs) 61

iii

Contents

Introducing your Meridian Digital Telephone

This guide introduces you to your new Meridian Digital Telephone. It provides you with a description of the controls, and a description of the features that are available to you.

Meridian Digital Telephones

There are three basic models of the Meridian Digital Telephone and the following are features of each type:

M2616

Handsfree

On-Hook Dialing

Message Waiting Indicator

Wall Mount Capability

13 configurable Feature Keys

Volume Control Bar for:

• Ringing Tone

• Buzz Tone

• Speaker

• Handset/Headset

• Handsfree

Support for the following set options:

• 2 x 24 Character Display

• MCA data option to provide integrated voice and data transmission

• External Alerter Interface for high ambient noise environments

• Add-on 22 configurable Feature Key Expansion Modules (2 maximum)

• Analog Terminal Adapter (ATA) for simultaneous use of a fax, modem or other analog device through the ATA’s RJ-11 connection.

Introducing your Meridian Digital Telephone

M2008/M2008HF

Handsfree (on the M2008HF only)

On-Hook Dialing

Message Waiting Indicator

Wall Mount Capability

8 configurable Feature Keys

Volume Control Bar for:

• Ringing Tone

• Buzz Tone

• Speaker

• Handset/Headset

• Handsfree (M2008HF)

Support for the following set options:

• 2 x 24 Character Display

• MCA data option to provide

• External Alerter Interface for high

• Analog Terminal Adapter (ATA) for

(7 on the M2008HF)

integrated voice and data transmission

ambient noise environments

simultaneous use of a fax, modem or other analog device through the ATA’s RJ-11 connection

M2006

Introducing your Meridian Digital Telephone

On-Hook Dialing

Message Waiting Indicator

Wall Mount Capability

6 configurable Feature Keys

Volume Control Bar for:

• Ringing Tone

• Buzz Tone

• Speaker

• Handset/Headset

Support for the following set options:

• MCA data option to provide integrated voice and data transmission

• External Alerter Interface for high ambient noise environments

• Analog Terminal Adapter (ATA) for simultaneous use of a fax, modem or other analog device through the ATA’s RJ-11 connection

Introducing your Meridian Digital Telephone

Selecting a position for your Meridian Digital Telephone

• On Your Desk: Your Meridian Digital Telephone can be placed on your desk so that it is tilted upwards making it easier to see the display.

Desk Position (Default)

• On the wall: The wall mount lets you attach your telephone on the wall by rotating the base. All three Meridian Digital Telephone models can be wall mounted.

Wall Mount • Contact your System Administrator if

you wish to change the position of your Meridian Digital Telephone.

Introducing your Meridian Digital Telephone

Parts of your Meridian Digital Telephone

Message Waiting Light

The Message Waiting light turns on to indicate that a message has been left for you.

LCD Indicator

A steady º means the feature or line is active. A flashing º means the line is on hold or the feature is being programmed.

Meridian Display Option

The Meridian Display Option, with adjustable angle and contrast, shows you features, instructions, and incoming call information. It attaches to the M2008/M2008HF or M2616, and is standard on the M2216ACD.

Release key (Rls)

By pressing ®, you can disconnect an active call You may also hang up the handset. ® is especially useful for disconnecting handsfree calls.

Hold

By pressing ˙, you can put an active call on hold. Return to the caller by pressing the extension key beside the flashing º.

Microphone

A microphone is an integral part of the M2616 and M2008HF telephone, allowing you to have a telephone conversation without using the handset (Handsfree calling).

Volume Bar

Use ® to control the volume of the handset and the speaker. Raise the volume by pressing the right side of the bar. Lower it by pressing the left side.

Feature keys

You access telephone features and telephone lines with the feature keys. The keys are labeled for your convenience.

Main Extension key/Primary Directory Number (DN) key

By pressing the lower right-hand key (or lifting the handset), you can make a call on your primary line. The telephone may also have other line keys (The M2006 has only one line key).

The preceding figure shows the location of the control buttons on your Meridian Digital Telephone. Please refer to the section titled Your Telephone’s Controls, located near the back of this guide, for information on the functions performed by each of these buttons.

Your telephone’s display

Idle screen format

The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24 character display module. The idle display, as shown below, gives the current date and time.

24 APR 7:45 P

When you go off hook, the time and date disappear and information about your call is displayed.

Calling party information

When your phone rings, information about the incoming call is displayed. The phone number and name of the person calling may appear in the display module if this information is available.

Display options

An additional function of the display is using it to show information when programming various functions. By pressing the Program Key, you can scroll through different adjustable features on your telephone. Scroll by using the

Volume Control Bar.

You may select the following adjustable features:

00 VOLUME ADJUSTMENT

04 IDLE SCREEN FORMAT

01 PREDIAL RECALL

02 CONTRAST ADJUSTMENT

03 CALL TIMER ENABLE

Under each of the above possible adjustable features on your display, it will read

SELECT OR SCROLL <<< >>>. For instance, if you are displaying 03 CALL TIMER ENABLE, you may select this feature to program it by pushing

‚‹

04 IDLE SCREEN FORMAT or push the left side of the volume control bar once to get to 02 CONTRAST ADJUSTMENT.

Note: Additional adjustable features and screens will be displayed on telephones

, or you may push the right side of the volume control bar once to scroll to

equipped with the optional Meridian Communications Adapter.

05 LANGUAGE SELECTION

07 DISPLAY DIAGNOSTICS

09 KEY CLICK

Your telephone’s display

Using Display Options

Volume Adjustment It is easy to adjust the volume on your

telephone by following these steps:

1. Press the Program Key.

2. Press

⁄ ¤

tone. Press volume. Press volume of the handset and press

“handsfree” (if it is configured.)

3. Press the Volume Control Bar on the

left to reduce the volume; press the volume control bar on the right to increase the volume.

4. Press the Program Key.

then ‚. Follow by pressing

‚

to adjust the ringing tone. Pressing allows you to adjust the buzzer

to adjust the speaker

‹

to adjust the

›

Predial recall To display the last number predialed:

1. Press the Program Key.

2. Press

To dial the predialed number, press the

Program Key then Lift the handset or press

a DN Key to place the call.

then ⁄.

‚

ﬁ

Contrast Adjustment You may need to adjust how light/dark the

text is in your display depending on the tilt of your display and the lighting in the environment where the phone is located. Follow these steps to make adjustments:

1. Press the Program Key.

2. Press

then ¤.

‚

Your telephone’s display

3. Use the Volume Control Bar to increase or decrease the contrast .

4. Press the Program Key.

Call Timer Enable Sometimes it is interesting to see how long

we stay on the phone with certain customers or fellow employees. Follow these steps to enable the call timer.

1. Press the Program Key.

2. Press

3. Press the Volume Control Bar to toggle between CALL TIMER ON and CALL TIMER OFF.

4. Press the Program Key when the desired status is visible.

then ‹.

‚

Idle Screen Format Follow these steps to determine how your

idle screen will look:

1. Press the Program Key.

2. Press displayed along with your current selection.

3. Press the Volume Control Bar to scroll though the various formats until you find the one that you like best.

4. Press the Program Key.

then ›. IDLE FORMAT is

‚

Your telephone’s display

Language Selection The information on your display can be

displayed in one of several languages. Follow these steps to change your display to a different language:

1. Press the Program Key.

2. Press

3. Use the Volume Control Bar to scroll to

a the desired language.

4. Press the Program Key.

then ﬁ.

‚

Display Diagnostics Select Display Diagnostics by following

these steps:

Introducing your Meridian Telephone

1. Press the Program Key.

2. Press

3. Scroll through the various test screens

using the Volume Control Bar.

4. Press the Program Key to set

diagnostics mode.

then ‡.

‚

Key Click Follow these steps if you want to hear a

tone each time you press a dial pad key:

1. Press the Program Key.

2. Press

3. Press the Volume Control Bar to toggle

between KEY CLICK ON and KEY CLICK OFF.

4. Press the Program Key when the

desired status is visible.

then ·.

‚

Your telephone’s features

Your telephone system administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes or passwords, ask your telephone system administrator to provide these to you.

To use a feature, you will be instructed to press a feature key, or enter an FFC code. You may be provided with Flexible Feature Codes (FFCs), which you will need in order to use some features. A table is located conveniently in the back of this guide for you to note FFCs.

Not all features are available in your area, and some require additional equipment.

Initiating Calls

There are several ways to initiate a call from your Meridian Digital Telephone depending on the model:

∫ 2637

To call using the dial pad

or 1. Lift the handset or press a DN Key.

∫ 2637

•Via the DN Key

•Via the Handsfree Mute Key

•Via the Handset

Whenever you read “Lift the handset,” in this guide, you may alternatively press a DN Key, or Handsfree Mute Key (if so equipped). Each of these actions will give you dial tone.

Press a DN Key if no free line is selected automatically.

2. Dial the number.

Your telephone’s features

Answering Calls

When you receive an incoming call, your telephone rings and the LCD indicator

flashes.

To answer a call, perform one of the following

• Lift the handset

∫ 2637

• Press the Handset Mute Key (Main DN

only)

• Press the DN Key beside the flashing

LCD indicator º.

Placing a call on hold

Use the Hold feature to place a call on hold. An example of where hold would be useful would be to answer a call on a second line without disconnecting from your original call.

To place a call on hold:

o retrieve a call on hold:

∫ 2637

Press Hold. The LCD indicator º flashes beside the line on hold.

The LCD indicator flashes slowly.

The caller may hear music if this is programmed on your system.

Press the DN Key beside the flashing LCD indicator

Your telephone’s features

Call Transfer

Use the Transfer feature to redirect a call to a third party.

To transfer a call to another number:

†

If the person you are calling is not available:

∫ 2637

1. Press Tra ns fer. The other party is on hold and you hear dial tone. The LCD indicator lights steadily.

2. Dial the DN that you want to transfer the call to.

3. Press Tra ns fer again, either when you hear ringing, or after you talk privately to the person you are transferring the call to.

The LCD indicator goes from steady to off.

Press the DN Key beside the flashing LCD indicator the call.

The LCD indicator goes from flashing to steady.

. You will be reconnected with

Your telephone’s features

On-hook dialing

On-hook dialing allows you to dial a number without lifting the handset.

To use On-hook dialing:

∫ 2637

If the number you are calling is busy:

1. Press a DN Key.

2. Upon hearing dial tone, Dial the

number.

3. Lift the handset when the called party

answers or, if using handsfree, begin talking.

Press Release to release the line, or Ring

Again if desired.

Predial

Predial allows you to enter and preview a number, making corrections if required, before dialing the number. Not recommended for use on telephones not equipped with a display.

To use Predial:

1. Without lifting the handset or pressing

a DN Key, Dial the number.

2. Preview the number.

∫ 2637

3. Use the Volume Control Bar to

backspace if you need to correct the number.

4. Press a free DN Key to dial the

number.

5. Lift the handset when the called party

answers, or if using handsfree, begin talking.

Your telephone’s features

Last Number Redial

Last Number Redial allows you to automatically redial the last number you dialed.

To use Last Number Redial:

• Lift the handset.

√

∫ 2637

• Press Last Number Key or your

Primary DN Key.

for Handsfree operation:

• Press your Primary DN Key twice.

∫ 2637

To use Last Number Redial on an MSL-100 system:

• Press the Handsfree Mute Key followed by your Primar y DN Key

• Lift the handset or press a DN Key.

∫ 2637

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• Press the Pound Sign Key twice.

Handsfree

If your telephone is an M2616 or an M2008HF, you can use the built-in microphone and speaker instead of the handset. At any time during a call, you can switch to the handset by picking it up.

To use Handsfree on a call:

To discontinue a Handsfree call:

Press the Handsfree Mute Key.

Press Release to end your call.

To mute a handsfree call:

Your telephone’s features

To switch from the handset to Handsfree:

1. Press the Handsfree Mute Key. The

LCD indicator

2. Press the Handsfree Mute Key again

to return to a two-way conversation.

1. Press the Handsfree Mute Key.

2. Replace the handset.

flashes.

Group Listening

The group listening feature allows you to listen to a call through the speaker while speaking through the handset, thus allowing a third party(ies) to listen to both sides of the conversation. This feature is not available in all market regions or on MSL-100 systems. Check with your system administrator for availability and information on local laws governing the use of this feature.

To activate group listening:

GGGGrrrroooouuuup

∫

p LLLLiiiisssstttteeeennnn

p p

While on a call, press the Group Listen Key.

To turn group listening off:

GGGGrrrroooouuuup

p LLLLiiiisssstttteeeen

∫

p p

n n

or Press the Group Listen Key again or

Replace the handset.

Making a call: Auto Dial - Ring Again

Making a call

This chapter describes features that you can use when making a call.

Auto Dial

Auto Dial lets you dial a specific telephone number by pressing a feature key.

To store an Auto Dial number:

To use Auto Dial:

To display the Auto Dial number:

∫

Inspect

Ring Again

1. Without lifting the handset, press

Auto Dial. The associated LCD

Indicator flashes º.

2. Dial the number.

3. Press Auto Dial again.

1. Lift the handset or press a DN Key.

2. Press Auto Dial. The stored number is dialed automatically.

1. Press Display. On an MSL-100 system, Press Inspect.

2. Press Auto Dial. The number is displayed.

If you receive a busy tone or the person does not answer when trying to reach someone in your office, or in your private network, Ring Again automatically redials that number and lets you know when that person is free, or that the person has used his set.

To use Ring Again:

1. You dial a DN and receive a busy tone or no answer. Press Ring Again.

Making a call: Ring Again - Speed Call

2. Replace the handset or press Release.

When the number you want to reach is free, or the person has re-used his set, you hear the Ring Again signal.

3. Lift the handset or press a DN Key.

To cancel Ring Again:

4. Press Ring Again to automatically

redial the number.

Press Ring Again.

Speed Call

Speed Call allows you to dial frequently-called telephone numbers using a brief code to represent the number. The codes are one, two, or three digits long (i.e. 000-999). See your telephone system administrator for a list of the Speed Call codes.

Only a telephone that has been designated as a Speed Call Controller telephone can program the numbers to be stored.

To store a Speed Call number:

•

1. Press Speed Call.

2. Dial the code to be added to the

Speed Call list.

•

To change a Speed Call number:

•

3. Dial the access code (if required),

internal, external, or long-distance telephone number.

4. Press Speed Call again.

1. Press Speed Call.

2. Dial the Speed Call code that you

want to change.

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