Panasonic KX-TS4300 User Manual

Operating Instructions

Integrated Telephone Answering System

Model No. KX-TS4300

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider.

Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.

Introduction

Introduction . . . . . . . . . . . . . . . . . . . . . 4

Accessory information . . . . . . . . . . . . . 5

Included accessories . . . . . . . . . . . . 5

Additional/replacement accessories 5

Sales and support information. . . . . 5

Important safety instructions . . . . . . . . 6

For best performance. . . . . . . . . . . . . . 8

Preparation

Symbols used in these operating

instructions . . . . . . . . . . . . . . . . . . . . . . 9

Display . . . . . . . . . . . . . . . . . . . . . . . . . 9

Location of controls . . . . . . . . . . . . . . 10

Battery installation . . . . . . . . . . . . . . . 12

Setup . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting the handset and AC

adaptor . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting the telephone line cords . 15

Connecting the units to individual

two-line telephone jacks . . . . . . . . 15

Connecting 2 two-line telephone

jacks . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting four single-line

telephone jacks . . . . . . . . . . . . . . . 17

If you subscribe to a DSL service. . . . 18

Connecting 2 two-line telephone

jacks . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting four single-line

telephone jacks . . . . . . . . . . . . . . . 19

Setting up the line group . . . . . . . . . . 20

Connecting a communication device . 22

Setting the unit before use . . . . . . . . . 23

Display language . . . . . . . . . . . . . . 23

Extension No. . . . . . . . . . . . . . . . . 23

Date and time . . . . . . . . . . . . . . . . 24

Dialing mode . . . . . . . . . . . . . . . . . 24

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . 25

Answering calls . . . . . . . . . . . . . . . . . 26

Turning ringer on/off . . . . . . . . . . . 26

Ringer type . . . . . . . . . . . . . . . . . . 27

Turning Do Not Disturb (DND)

on/off . . . . . . . . . . . . . . . . . . . . . . . 27

Making/answering another outside

call during a conversation . . . . . . . . . 28

Useful features during a call. . . . . . . . 28

Call privacy . . . . . . . . . . . . . . . . . . 28

HOLD button . . . . . . . . . . . . . . . . 28

Hold reminder . . . . . . . . . . . . . . . 29

MUTE button . . . . . . . . . . . . . . . . 29

FLASH button . . . . . . . . . . . . . . . 29

Flash time . . . . . . . . . . . . . . . . . . 30

Temporary tone dialing (for rotary/

pulse service users). . . . . . . . . . . 30

Recording a telephone

conversation . . . . . . . . . . . . . . . . 30

Phonebook

Phonebook . . . . . . . . . . . . . . . . . . . . 31

Adding items to the phonebook . . 31 Storing items from the phonebook

into the speed dialer . . . . . . . . . . 32

Storing items from the redial list into

the phonebook . . . . . . . . . . . . . . . 32

Finding and calling a phonebook

item . . . . . . . . . . . . . . . . . . . . . . . 33

Editing items in the phonebook . . 33 Erasing one item in the

phonebook . . . . . . . . . . . . . . . . . . 34

Erasing all items in the phonebook 34

Chain dial. . . . . . . . . . . . . . . . . . . 34

Speed Dialer

Speed dialer . . . . . . . . . . . . . . . . . . . 35

Speed dial preference . . . . . . . . . 35

Adding/editing names and phone

numbers. . . . . . . . . . . . . . . . . . . . 35

Storing items from the redial list

into the speed dialer . . . . . . . . . . 36

Erasing a stored entry . . . . . . . . . 37

Calling someone with the speed

dialer . . . . . . . . . . . . . . . . . . . . . . 37

Multi-unit Operation

Intercom/Paging . . . . . . . . . . . . . . . . 38

Making an intercom call . . . . . . . . 38

Answering an intercom call . . . . . 38

Paging a designated extension . . 39

Answering a single page . . . . . . . 39

Paging all extensions . . . . . . . . . . 39

Answering all pages. . . . . . . . . . . 39

Room monitor . . . . . . . . . . . . . . . 40

Transferring calls . . . . . . . . . . . . . . . 40

Answering transferred calls . . . . . 41

Conference calls. . . . . . . . . . . . . . . . 41

For assistance, please visit http://www.panasonic.com/phonehelp

Table of Contents

Caller ID Service

Using Caller ID service. . . . . . . . . . . 43

Incoming Caller ID display . . . . . . 43

Caller list. . . . . . . . . . . . . . . . . . . . . . 44

Viewing the caller list . . . . . . . . . . 44

Calling back from the caller list . . 44 Editing a caller’s phone number

before calling back. . . . . . . . . . . . 45

Area codes. . . . . . . . . . . . . . . . . . 45

Storing caller information into the

phonebook . . . . . . . . . . . . . . . . . . 46

Storing caller information into the

speed dialer . . . . . . . . . . . . . . . . . 47

Erasing selected caller information 47

Erasing all caller information . . . . 47

Programming

Programmable settings . . . . . . . . . . 48

Programming the phone setup

features . . . . . . . . . . . . . . . . . . . . . . 51

Prime line. . . . . . . . . . . . . . . . . . . 51

Handsfree mode . . . . . . . . . . . . . 51

Programming the advanced setup

features . . . . . . . . . . . . . . . . . . . . . . 52

Line group . . . . . . . . . . . . . . . . . . 52

Reset all. . . . . . . . . . . . . . . . . . . . 52

Answering system

Automated Attendant System

operation . . . . . . . . . . . . . . . . . . . . . 53

Turning Automated Attendant

System on/off. . . . . . . . . . . . . . . . 53

Setting the Automated Attendant

System day and night times. . . . . 54

Playing back the Automated

Attendant System greeting

messages . . . . . . . . . . . . . . . . . . 55

Recording the Automated

Attendant System greeting

messages . . . . . . . . . . . . . . . . . . 55

Erasing the Automated Attendant

System greeting messages . . . . . 56

Using multiple Automated

Attendant Systems. . . . . . . . . . . . 56

Answering system . . . . . . . . . . . . . . 57

Memory capacity . . . . . . . . . . . . . 57

Turning the answering system

on/off . . . . . . . . . . . . . . . . . . . . . . 57

Screening calls . . . . . . . . . . . . . . 58

Intercept call. . . . . . . . . . . . . . . . . 58

Playing back the greeting

message. . . . . . . . . . . . . . . . . . . . 59

Recording your greeting message 59 Erasing your greeting message . . 59

Pre-recorded greeting message. . 60

Listening to messages . . . . . . . . . . . 60

Voice memo . . . . . . . . . . . . . . . . . . . 61

Recording a voice memo . . . . . . . 61

Remote operation . . . . . . . . . . . . . . . 62

Remote code . . . . . . . . . . . . . . . . 62

Using the answering system

remotely . . . . . . . . . . . . . . . . . . . . 62

Toll saver . . . . . . . . . . . . . . . . . . . 63

Caller’s message length. . . . . . . . 64

Voice Mail Service

Using Voice Mail service. . . . . . . . . . 65

Message waiting . . . . . . . . . . . . . 65

Useful Information

Headset (optional) . . . . . . . . . . . . . . 66

Sales and support information . . . 66

Connecting the optional headset

to the unit . . . . . . . . . . . . . . . . . . . 66

Wall mounting. . . . . . . . . . . . . . . . . . 67

Connecting a standard telephone. . . 69

Error messages . . . . . . . . . . . . . . . . 70

Troubleshooting . . . . . . . . . . . . . . . . 70

FCC and other information . . . . . . . . 75

Specifications . . . . . . . . . . . . . . . . . . 77

Customer services . . . . . . . . . . . . . . 78

Warranty . . . . . . . . . . . . . . . . . . . . . . 79

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . 81

For assistance, please visit http://www.panasonic.com/phonehelp 3

Introduction

Thank you for purchasing a Panasonic integrated telephone.

We recommend keeping a record of the following information for future reference.

Serial No. Date of purchase (found on the bottom of the unit)

Name and address of dealer

Attach your purchase receipt here.

For assistance, please visit http://www.panasonic.com/phonehelp

Accessory information

Included accessories

AC adaptor Order No. PQLV210Z

Introduction

Handset Order No. PQJXC0401Z (Black)

one

Handset cord Order No. PQJA212N (Gray)

one

Wall mounting adaptor Order No. PQYL10021Z

one

4-wire telephone line cord Order No. PQJA10088Z

two

Additional/replacement accessories

Accessory item Order number

Headset KX-TCA86, KX-TCA88HA, KX-TCA91,

KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95

2-line adaptor KX-J24

2-line splitter KX-J42

T-adaptor KX-J66

2-wire telephone line cord PQJA10075Z

9 V Alkaline (6LR61) back-up battery Use standard store bought 9 V Alkaline battery

Sales and support information

L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.

For assistance, please visit http://www.panasonic.com/phonehelp 5

Introduction

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read all instructions carefully.

2. Follow all warnings and instructions marked on the product.

3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.

4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5. Place the product securely on a stable surface. Serious damage and/ or injury may result if the product falls.

6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing

covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged

or frayed.

B. If liquid has been spilled into the

product.

C. If the product has been exposed

to rain or water.

D. If the product does not work

normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E. If the product has been dropped

or physically damaged.

F. If the product exhibits a distinct

change in performance.

13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14. Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

CAUTION:

Installation

L Never install telephone wiring during a

lightning storm.

L Never install telephone jacks in wet

locations unless the jack is specifically designed for wet locations.

L Never touch uninsulated telephone

wires or terminals unless the

For assistance, please visit http://www.panasonic.com/phonehelp

Introduction

telephone line has been disconnected at the network interface.

L Use caution when installing or

modifying telephone lines.

L Do not touch the plug with wet hands. L The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

L Use only the battery specified. L Do not dispose of the battery in a fire.

It may explode. Check with local waste management codes for special disposal instructions.

L Do not open or mutilate the battery.

Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the

battery in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/ or conductor may overheat and cause burns.

L Do not recharge the battery provided

with or identified for use with the product. The battery may leak corrosive electrolyte or explode.

L Do not attempt to rejuvenate the

battery provided with or identified for use with the product by heating. Sudden release of battery electrolyte may occur causing burns or irritation to the eyes or skin.

L Remove the battery from the product if

the product will not be used for a long period of time (several months or more). During this time the battery could leak in the product.

L Discard the “dead” battery as soon as

possible. The “dead” battery may leak in the product.

L Do not store the product, or the battery

provided with or identified for use with the product, in high temperature areas. A battery that is stored in a freezer or refrigerator for the purpose of extending shelf life should be protected from condensation during storage and defrosting. A battery should be stabilized at room temperature prior to use after cold storage.

WARNING:

L To prevent the risk of fire or electrical

shock, do not expose the product to rain or any type of moisture.

L Unplug the product from power outlets

if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262).

For assistance, please visit http://www.panasonic.com/phonehelp 7

Introduction

For best performance

Environment

L Keep the product away from electrical

noise generating devices, such as fluorescent lamps and motors.

L The product should be kept free from

excessive smoke, dust, high temperature, and vibration.

L The product should not be exposed to

direct sunlight.

L Do not place heavy objects on top of

the product.

L When you leave the product unused

for a long period of time, unplug the product from the power outlet.

L The product should be kept away from

heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

Routine care

L Wipe the outer surface of the product

with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Symbols used in these operating instructions

Symbol Meaning

{ }: button name

Example: {MENU/SET}, {SP-PHONE}

Example:

“Ringer Type”

Example:

Select “Phone Setup”.

{V} {^} {<} { > } Press down, up, left, or right on the navigator key.

The words in the brackets indicate button names on the unit.

The words in quotations indicate the menu on the display.

Press {V} or {^} to select “Phone Setup”.

Display

Example:

For assistance, please visit http://www.panasonic.com/phonehelp 9

Preparation

Location of controls

A Speaker B Line buttons and indicators C Speed dial (extension) buttons D Display E {*} (TONE) F {FLASH} G {REDIAL/PAUSE} H {MUTE}

MUTE indicator

I {SP-PHONE} (Speakerphone)

SP-PHONE indicator

For assistance, please visit http://www.panasonic.com/phonehelp

J {HEADSET}

HEADSET indicator

K {DND} (Do Not Disturb)

DND indicator

L {MENU/SET} M Navigator key ({V}{^}{<}{>}) N {CONFERENCE} O {HOLD} P {LOWER}

Preparation

Q Headset jack R {REC/ERASE ALL} S Volume key ({-} {+}) T {ANSWER ON}

ANSWER ON indicator

U {INTERCOM}

INTERCOM indicator

V {TRANSFER}

For assistance, please visit http://www.panasonic.com/phonehelp 11

W {MESSAGE}

MESSAGE indicator

X {CALLER ID} Y {ERASE} Z {PHONEBOOK}

! MIC (Microphone)

Preparation

Not

Battery installation

Install a 9 V Alkaline (6LR61) battery (sold separately) in the battery compartment. It works as emergency power during a power failure. The unit will work as a standard telephone, so that you can make or answer outside calls with the handset. (You cannot use the speakerphone, intercom, etc.)

1 Open the battery cover by sliding in

the direction of arrow (1), and take out the battery snap (2).

2 Match the polarity and snap the

battery to the battery snap as shown.

3 Place the battery into the battery

compartment.

4 Dress the battery snap wire, and

close the battery cover.

L Please refer to “Battery” on page 7 for

correct battery usage.

L When the display shows “LOW BATT”

with a 9 V battery in the unit, the battery needs to be changed immediately. If the battery level is too low, all LEDs might light up or flash

and the unit is not guaranteed to perform as normal during a power failure. Replacing with a fresh battery will restore normal function.

L The Manganese (6F22) battery can be

used but operating time when using it will be dramatically shortened.

L It is recommended that the battery is

replaced annually.

L It is recommended that the battery is

replaced after a power outage.

L The battery operating time may

depend on usage conditions, ambient temperature, and battery quality.

L During a power failure the battery will

retain the clock memory (see “Date and time” on page 24) and the redial memory (see “Making a call using the redial list” on page 25). If you do not install the battery, the data in memory will be lost during a power failure.

L When storing or disposing of the

battery, please cover the positive (S) and negative (T) terminals with tape.

Battery replacement

Disconnect the telephone line cord(s) before opening the battery cover.

L You do not need to disconnect the AC

adaptor, otherwise the clock memory and the redial memory will be lost.

L Please refer to “Battery” on page 7 for

correct battery usage.

Battery life

The battery works as emergency power during a power failure.

Please remove the battery when you cut the power supply, as the battery will discharge automatically once the power is cut according to the time as follows.

Operating time

Operation

While in use (talking)

While not in use (standby)

(for a Panasonic Alkaline battery)

Approx. 3 hours

Approx. 4 hours

For assistance, please visit http://www.panasonic.com/phonehelp

Setup

This unit can be used in 3 positions.

On the desk

– Normal (without the wall mounting adaptor)

– With the wall mounting adaptor

You can attach the wall mounting adaptor to slope this unit.

Preparation

On the wall

See “Wall mounting” on page 67 for details.

For assistance, please visit http://www.panasonic.com/phonehelp 13

L To attach the wall mounting adaptor,

push it in the direction of the arrows (1 and 2) as shown.

Preparation

Not

Connecting the handset and AC adaptor

mportant:

L Use only the included Panasonic handset PQJXC0401Z. L Use only the included Panasonic AC adaptor PQLV210Z.

L The AC adaptor must remain connected at all times. (It is normal for the adaptor to

feel warm during use.)

L The AC adaptor should be connected to a vertically oriented or floor-mounted AC

outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

L The unit will not work during a power failure. We recommend connecting a standard

telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor KX-J66 (see “Connecting a standard telephone” on page 69). Emergency power can be supplied to the unit by installing a 9 V Alkaline (6LR61) back-up battery (see “Additional/replacement accessories” on page 5).

For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Not

Connecting the telephone line cords

A maximum of 16 system phones (KX-TS4100/KX-TS4200/KX-TS4300) can be connected in parallel. To use the intercom, LINE1 must be connected at all extensions, and must be the same phone number.

Connecting the units to individual two-line telephone jacks

L If a non-system phone is connected to the system phone (KX-TS4100/KX-TS4200/

KX-TS4300), the line indicators of this unit will not function for that telephone.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp 15

Preparation

Connecting 2 two-line telephone jacks

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Connecting four single-line telephone jacks

For this connection, please purchase two Panasonic 2-line adaptors KX-J24 and two 2-wire telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement accessories” on page 5).

*1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire

(single line) telephone line onto a single 4-wire (2-line) telephone line cord.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp 17

Preparation

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (see “Using Caller ID service” on page 43) do not function properly.

Connecting 2 two-line telephone jacks

For this connection, please purchase a Panasonic 2-line splitter KX-J42 and two 2-wire telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement accessories” on page 5).

Example: DSL line is LINE2.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Connecting four single-line telephone jacks

For this connection, please purchase a Panasonic 2-line adaptor KX-J24 and three 2-wire telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement accessories” on page 5).

Example: DSL line is LINE2.

*1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire

(single line) telephone line onto a single 4-wire (2-line) telephone line cord.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp 19

Preparation

Not

Setting up the line group

If you have more than 2 system phones (KX-TS4100/KX-TS4200/KX-TS4300) and use more than 4 lines in your system phones, you can set up the line group to work correctly with the units. To program the line group, see “Line group” on page 52.

mportant:

L You can set up the line group only for LINE4.

L You can set up the line group unconnected from other extensions (private line). To

program the private line, see “Line group” on page 52.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp

Example:

Preparation

*1 This unit uses the LINE1/2 (with 4-wire telephone line cord) and LINE3/4 (with 4-wire

telephone line cord) jacks.

*2 This unit uses the LINE1/2 (with 4-wire telephone line cord), LINE3/4 (with 2-wire

telephone line cord), and LINE4 (with 2-wire telephone line cord) jacks.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp 21

Preparation

Not

Connecting a communication device

After connecting the telephone line cords to two-line telephone jacks, you can connect a communication device (computer, modem, fax, etc.) through this unit using the LINE2 or LINE4 jacks.

L If the communication device is in use, use LINE1 or LINE3 to make or answer other

calls. Otherwise the communication device may not operate properly.

DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-

7262) for special wiring configurations.

For assistance, please visit http://www.panasonic.com/phonehelp

Setting the unit before

Not

use

Display language

Choose whether the display appears in English or Spanish. The default setting is “English”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Language”, then press

{MENU/SET}.

Preparation

4 Select the desired setting, then press

{MENU/SET}.

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L If you select a language you cannot

read, press {MENU/SET} 2 times, press {V}, press {MENU/SET}, select the desired language, then press {MENU/SET}.

For assistance, please visit http://www.panasonic.com/phonehelp 23

Preparation

Not

Date and time

Set the correct date and time. When you play back a message from the answering system (see “Listening to messages” on page 60), the unit announces the day and time it was recorded.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Date & Time”, then press

{MENU/SET}.

➔

Date & Time Auto Mute Tone/Pulse [V/^]:Scroll

4 Enter the current year by selecting 2

digits, then press {MENU/SET}. Example: 2006

{0}{6} L You can set the year 2000 to 2099.

5 Enter the current month and day by

selecting 2 digits for each, then press

{MENU/SET}. Example: August 15 {0}{8} {1}{5}

6 Enter the current hour and minute

(12-hour clock format) by selecting 2 digits for each, then press

{MENU/SET}. Example: 9:30 {0}{9} {3}{0}

7 Select “A” (AM) or “P” (PM), then

press {MENU/SET} .

8 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L If you make a mistake when entering

the date and time, press {<} or {>} to move the cursor, then make

the correction.

Dialing mode

If you cannot make calls, change this setting depending on your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary pulse dial service.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Tone/Pulse”, then press

{MENU/SET}.

➔

Tone/Pulse Flash Time Hold Reminder [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Tone/Pulse =Tone [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

Making/Answering Calls

Not

Making calls

Using the handset

1 Lift the handset.

L The prime line (see “Prime line” on

page 51) is automatically selected and the line indicator lights.

L The display shows the length of

the call.

2 Dial the phone number.

L The dialed number is displayed. If

you dial a phone number longer than 15 digits, all the digits will be shifted to the left side.

3 When you finish talking, place the

handset on the cradle.

L The line indicator goes out. L The length of the call will remain

on the display for a few seconds.

L The line indicator flashes while

another phone is using the line.

Using the speakerphone

1 Press {SP-PHONE}.

L The SP-PHONE indicator lights. L The prime line (see “Prime line” on

page 51) is automatically selected and the line indicator lights.

L The display shows the length of

the call.

2 Dial the phone number.

L The dialed number is displayed. If

you dial a phone number longer than 15 digits, all the digits will be shifted to the left side.

L If you misdial, press {SP-PHONE}

and start again from step 1.

3 When you finish talking, press

{SP-PHONE}. L The SP-PHONE and the line

indicators go out.

L The length of the call will remain

on the display for a few seconds.

Making/Answering Calls

L The line indicator flashes while

another phone is using the line.

L Use the speakerphone in a quiet

environment.

L In step 1, you can select a line by

pressing a line button with an unlit indicator instead of pressing {SP-PHONE}. Be sure that the handsfree mode is set to “Speakerphone” (see “Handsfree mode” on page 51).

Switching between handset and speakerphone

Switching from handset to speakerphone

Press {SP-PHONE}, then place the handset on the cradle.

Switching from speakerphone to handset

Lift the handset.

Adjusting the handset volume (5 levels) or speaker volume (8 levels)

Press {-} or {+} repeatedly while talking.

Redialing the last number dialed

1 Lift the handset or press

{SP-PHONE} or a line button.

2 Press {REDIAL/PAUSE}.

Making a call using the redial list

The last 6 phone numbers dialed are stored in the redial list.

1 Press {REDIAL/PAUSE}.

2 Press {V} or {^} to select the

desired number.

3 Lift the handset or press

{SP-PHONE} or a line button.

For assistance, please visit http://www.panasonic.com/phonehelp 25

Making/Answering Calls

Not

Erasing a number in the redial list

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REDIAL/PAUSE}.

Answering calls

When a call is being received, the unit rings and the called line indicator flashes rapidly.

2 Press {V} or {^} to select the

desired number, then press

{ERASE}.

3 Select “Yes?”, then press {ERASE}

or {MENU/SET} .

3215555

Erase

Yes?

L To cancel, select “No?”, then press

{MENU/SET}.

4 Press {REDIAL/PAUSE} to return to

standby mode.

L To return to the previous menu, press

{<}.

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (see “Chain dial” on page 34). For example, if you need to dial the line access number “9” when making outside

calls with a PBX:

1 Lift the handset or press

{SP-PHONE} or a line button.

2 Press {9}, then press

{REDIAL/PAUSE}.

3 Dial the phone number.

L A 3.5 second pause is inserted each

time {REDIAL/PAUSE} is pressed. Press repeatedly to insert longer pauses.

Using the handset

1 Lift the handset.

2 When you finish talking, place the

handset on the cradle.

Using the speakerphone

1 Press {SP-PHONE}.

2 Speak into the MIC.

3 When you finish talking, press

{SP-PHONE}.

L In step 1, you can also answer the call

by pressing the flashing line button. Be sure that the handsfree mode is set to “Speakerphone” (see “Handsfree mode” on page 51).

Adjusting the ringer volume (4 levels)

Press {-} or {+} repeatedly when in standby mode.

Turning ringer on/off

Turn the ringer on/off for each line.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET} .

For assistance, please visit http://www.panasonic.com/phonehelp

Making/Answering Calls

Not

3 Select “Ringer On/Off”, then

press {MENU/SET}.

➔

Ringer On/Off Ringer Type Line Group [V/^]:Scroll

4 Select the line you want to set, then

press {MENU/SET}.

➔

Line1 Ringer Line2 Ringer Line3 Ringer [V/^]:Scroll

5 Select the desired setting, then press

{MENU/SET}.

Line1 Ringer =On [SET]:Save [V/^]:Change

6 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Ringer type

Select a ring pattern (4 types) for each line.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET}.

3 Select “Ringer Type”, then press

{MENU/SET}.

➔

Ringer Type Line Group Display MSGW [V/^]:Scroll

4 Select the line you want to set, then

press {MENU/SET}.

➔

Line1 Ring Type Line2 Ring Type Line3 Ring Type [V/^]:Scroll

5 Select the desired setting, then press

{MENU/SET}.

Line1 Ring Type =Type-1 [SET]:Save [V/^]:Change

6 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L Incoming intercom calls use Type-1

and cannot be changed.

Turning Do Not Disturb (DND) on/off

You will not hear call rings or paging when this feature is activated. The line indicator flashes for outside calls and the INTERCOM indicator flashes for intercom calls.

Press {DND} to turn on/off the Do Not Disturb (DND) feature. L When the Do Not Disturb (DND)

feature is turned on, the DND indicator lights and the display shows “DND”.

03:45P 02/23 MON DND 11 CID:100/198 MSGW TAD:12/26 1 34

L When the Do Not Disturb (DND)

feature is turned off, the DND indicator goes out.

For assistance, please visit http://www.panasonic.com/phonehelp 27

Making/Answering Calls

Not

Making/answering another outside call during a conversation

If you hear beeps during a conversation and another line indicator flashes rapidly, an incoming call is being received. You can answer the 2nd call while holding the 1st call.

1 Press {HOLD} to put the 1st call on

hold.

L The line indicator flashes. L If you press the other line button

before pressing {HOLD}, the 1st call is disconnected.

2 To answer a 2nd call, press the

relevant line button. To make a 2nd call, press the other line button or {SP-PHONE}, then dial the phone number. L The other line indicator lights.

3 To return to the 1st call, press the line

button for the 1st call.

L The 2nd call is disconnected. L To hold the 2nd call in step 3, press

{HOLD} before pressing the line

button for the 1st call.

L When the Do Not Disturb (DND)

feature is turned on, beeps will not be heard during a conversation.

L To establish a conference call, see

“Conference calls” on page 41.

Useful features during a call

Call privacy

Call privacy allows you to prevent other extensions from joining your conversations with outside callers. The phone always keeps call privacy on unless you manually turn this feature off.

Call privacy release

During the call, press the line button for the call. You will hear a double-beep. L Any system phones can join the call

by pressing the relevant line button.

Call privacy release recover

Press the line button again during the call. You will hear a 3-beep.

L Call privacy will turn on again

automatically when you hang up.

L If a non-system phone is connected on

the same line, this feature does not work for the phone.

L When a non-system phone answers a

call, any system phones can join the call by pressing the relevant line button.

HOLD button

This feature allows you to put a call on hold (for an outside call only).

To put a call on hold

During an outside call, press {HOLD}. L The line indicator flashes. L If using the handset, you can place it

on the cradle.

L To transfer the call to another

extension, see “Transferring calls” on page 40.

For assistance, please visit http://www.panasonic.com/phonehelp

Making/Answering Calls

Not

To release the hold

Press the line button. L The other extension users can take

the call by pressing their line buttons.

L If a call is kept on hold for more than

60 or 120 seconds, an alarm tone starts to sound (hold reminder). To turn off the hold reminder, see “Hold reminder” on page 29.

L If a call is kept on hold for more than 5

minutes, the call is disconnected. To keep a call on hold longer than 5 minutes, release hold before 5 minutes and then place the call on hold again.

Hold reminder

This feature reminds you the call is on hold by sounding a 4-tone alarm every 60 or 120 seconds. The default setting is “60 Seconds”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Hold Reminder”, then

press {MENU/SET}.

➔

Hold Reminder Handsfree Mode Prime Line [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Hold Reminder = 60 Seconds [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

MUTE button

While mute is turned on, you can hear the other party, but the other party cannot hear you.

To mute your voice, press {MUTE}.

L The MUTE indicator lights. L To return to the conversation, press

{MUTE} again. The MUTE indicator

goes out.

L When you switch between the handset

and the speakerphone or press

{FLASH}, mute will be released.

FLASH button

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.

L To change the flash time, see “Flash

time” on page 30.

For Call Waiting service users

To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone.

Press {FLASH} to answer the 2nd call after the tone.

L To switch between calls, press

{FLASH}.

L Please contact your telephone service

provider for details and availability of this service in your area.

For assistance, please visit http://www.panasonic.com/phonehelp 29

Making/Answering Calls

Not

Flash time

The flash time depends on your telephone exchange or host PBX. You can select the following flash time: 80

ms, 100 ms, 200 ms, 300 ms, 400 ms, 500 ms, 600 ms, and 700 ms. The default setting is “600 ms”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Flash Time”, then press

{MENU/SET}.

➔

Flash Time Hold Reminder Handsfree Mode [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Flash Time =600 ms [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L If you are connected via a PBX, a

longer flash time may be necessary to use PBX functions (transferring a call, etc.). Consult your PBX installer for the correct setting.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).

Press {*} (TONE) before entering access numbers which require tone dialing.

Recording a telephone conversation

You can record your conversation while on an outside call.

1 During an outside call, press

{REC/ERASE ALL}, then press {MENU/SET}.

2 To stop recording, press

{MENU/SET} again.

L Many states have imposed regulations

on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information.

L Recorded conversations are treated

as new messages.

L To listen to the recorded conversation,

see “Listening to messages” on page 60.

L If the message memory becomes full,

“Memory Full” will blink and recording will stop. Erase unnecessary messages (see “Erasing a message” on page 61).

L The recording time of the telephone

conversation does not have limitation.

L If there is no sound recorded for a

while, recording mode will end.

For assistance, please visit http://www.panasonic.com/phonehelp

Phonebook

Not

Phonebook

You can add up to 200 items to the phonebook and search for phonebook items by name.

Adding items to the phonebook

mportant:

L Make sure that the unit is in standby

mode.

1 Press {PHONEBOOK}.

L If the display shows “(Full)”,

erase other items from the phonebook (see “Erasing one item in the phonebook” on page 34).

2 Select “Add New Record”, then

press {MENU/SET}.

Phonebook (029) View Records

➔

Add New Record

[V/^]:Scroll

L The total number of items in the

phonebook are shown on the display.

L If there are no items in the

phonebook, the display will show “(Empty)”.

3 Enter the name (max. 16 characters;

see “Character table” on page 31).

4 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

5 Enter the phone number (max. 24

digits).

L If required, you can insert

{FLASH}, {REDIAL/PAUSE} or {*} (TONE) in a phone number.

L To add the last number dialed, you

can press {REDIAL/PAUSE} instead of entering the phone number.

Phonebook

6 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

L To add other items, repeat from

step 2.

7 Press {PHONEBOOK} to return to

standby mode.

L To return to the previous menu, press

{<}.

Character table

Key Character

{1} , -’ &.()@!1

{2} ABCab c 2

{3} DEFdef 3

{4} GHI ghi 4

{5} JKLj kl 5

{6} MNOmn o 6

{7} PQRSpqr s 7

{8} TUVt uv 8

{9} WXYZwx y z 9

{0} Space 0

{*} ;

{#} #

L To enter another character that is

located on the same dial key, first press {>} to move the cursor to the next space.

Editing/correcting a mistake

Press {<} or {>} to move the cursor to the character or number you want to erase, then press {ERASE}. Enter the appropriate character or number.

For assistance, please visit http://www.panasonic.com/phonehelp 31

Phonebook

Not

Storing items from the phonebook into the speed dialer

mportant:

L Make sure that the unit is in standby

mode.

1 Press {PHONEBOOK}.

2 Select “View Records”, then press

{MENU/SET}.

3 Press {V} or {^} to select the

desired item, then press

{MENU/SET}. L To search for the item by initial,

see “Searching for a name by initial” on page 33.

4 Select “Copy To SPD”, then press

{MENU/SET}.

5 Press the speed dial button ({1} to

{16}). OR Press {LOWER} , then press the speed dial button ({1} to {16}).

6 Press {PHONEBOOK} to return to

standby mode.

L To return to the previous menu, press

{<}.

L If the speed dial has already stored

the content, you can select whether it should be replaced or not. To replace current content, select “Yes?”, then press {MENU/SET}. To keep original content, select “No?”, then press

{MENU/SET}.

Storing items from the redial list into the phonebook

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REDIAL/PAUSE}.

2 Press {V} or {^} to select the

desired number, then press

{MENU/SET}.

3 Select “Copy To PhBook”, then

press {MENU/SET} .

4 Enter the name (max. 16 characters;

see “Character table” on page 31).

5 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

6 Edit the phone number if necessary.

L If required, you can insert

{FLASH}, {REDIAL/PAUSE} or {*} (TONE) in a phone number.

7 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

8 Press {REDIAL/PAUSE} to return to

standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

Phonebook

Not

Finding and calling a phonebook item

Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by entering the first initial.

Searching for a name alphabetically by scrolling through all items

1 Press {PHONEBOOK}.

2 Select “View Records”, then press

{MENU/SET}.

3 Press {V} or {^} to select the

desired item.

4 Lift the handset or press

{SP-PHONE} or a line button to dial the phone number.

Searching for a name by initial

1 Press {PHONEBOOK}.

2 Press the dialing key ({0} to {9},

{#}, or {*}) that corresponds to the first letter you are searching for (see “Character table” on page 31). Example: “LISA” Press {5} repeatedly to display the first phonebook entry starting with the initial “L” and go to step 3. L If there is no item corresponding to

the letter you selected, “No Entries” is displayed.

3 Press {V} or {^} to select the

desired item.

4 Lift the handset or press

{SP-PHONE} or a line button to dial the phone number.

Editing items in the phonebook

mportant:

L Make sure that the unit is in standby

mode.

1 Press {PHONEBOOK}.

2 Select “View Records”, then press

{MENU/SET}.

3 Press {V} or {^} to select the

desired item, then press

{MENU/SET}. L To search for the item by initial,

see “Searching for a name by initial” on page 33.

4 Select “Edit”, then press

{MENU/SET}.

5 Edit the name if necessary (see

“Character table” on page 31).

6 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

7 Edit the phone number if necessary.

L If required, you can insert

{FLASH}, {REDIAL/PAUSE} or {*} (TONE) in a phone number.

8 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

9 Press {PHONEBOOK} to return to

standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp 33

Phonebook

Not

Erasing one item in the phonebook

mportant:

L Make sure that the unit is in standby

mode.

1 Press {PHONEBOOK}.

2 Select “View Records”, then press

{MENU/SET}.

3 Press {V} or {^} to select the

desired item, then press {ERASE}. L To search for the item by initial,

see “Searching for a name by initial” on page 33.

4 Select “Yes?”, then press {ERASE}

or {MENU/SET} .

L To cancel, select “No?”, then press

{MENU/SET}.

5 Press {PHONEBOOK} to return to

standby mode.

L To return to the previous menu, press

{<}.

L To return to the previous menu, press

{<}.

Chain dial

This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.

1 During an outside call, press

{PHONEBOOK}.

2 Select “View Records”, then press

{MENU/SET}.

3 Press {V} or {^} to select the

desired item, then press

{MENU/SET}. L To search for the item by initial,

see “Searching for a name by initial” on page 33.

4 Select “Dial”, then press

{MENU/SET}.

Erasing all items in the phonebook

mportant:

L Make sure that the unit is in standby

mode.

1 Press {PHONEBOOK}.

2 Select “View Records”, then press

{MENU/SET}.

3 Select “End Of List” by pressing

{^}, then press {ERASE}.

4 Select “Yes?”, then press {ERASE}

or {MENU/SET} . L To cancel, select “No?”, then press

{MENU/SET}.

5 Press {PHONEBOOK} to return to

standby mode.

For assistance, please visit http://www.panasonic.com/phonehelp

L When storing a calling card access

number and your PIN in the phonebook as one phonebook item, press {REDIAL/PAUSE} to add pauses after the number and PIN as necessary (see “PAUSE button (for PBX/long distance service users)” on page 26).

L If you have rotary or pulse service, you

need to press {*} (TONE) before pressing {PHONEBOOK} in step 1 to change the dialing mode temporarily to tone.

Speed Dialer

Not

Speed dialer

You can store up to 32 names and phone numbers in the speed dial buttons. (16 names and numbers in upper memory locations, 16 names and numbers in lower memory locations.)

Speed dial preference

If you want to place speed dialer calls using only one button, set this feature to “CO Call”. If you want to place intercom call using only one button, set this feature to “Intercom DSS”. If you want to place speed dialer calls after reviewing the entries, set this feature to “Preview Memory”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Speed Dial”, then press

{MENU/SET}.

➔

Speed Dial

Language Extension No. [V/^]:Scroll

4 Select “SPD Preference”, then

press {MENU/SET}.

➔

SPD Preference

Edit/View SPD

[V/^]:Scroll

5 Select the desired setting, then press

{MENU/SET}.

SPD Preference =CO Call [SET]:Save [V/^]:Change

Speed Dialer

6 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Adding/editing names and phone numbers

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Speed Dial”, then press

{MENU/SET}.

➔

Speed Dial Language Extension No. [V/^]:Scroll

4 Select “Edit/View SPD”, then

press {MENU/SET}.

➔

Edit/View SPD SPD Preference

[V/^]:Scroll

5 Press the speed dial button ({1} to

{16}). OR Press {LOWER}, then press the speed dial button ({1} to {16} ).

Edit/View SPD

Select SPD Key

6 Press {MENU/SET}.

7 Select “Edit”, then press

{MENU/SET}.

8 Enter (or edit) the name (max. 16

characters; see “Character table” on page 31).

For assistance, please visit http://www.panasonic.com/phonehelp 35

Speed Dialer

Not

L To erase the character, press

{ERASE} or select “Delete

Char”, then press {MENU/SET} .

9 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

10Enter (or edit) the phone number

(max. 24 digits).

L To erase the number, press

{ERASE} or select “Delete Char”, then press {MENU/SET} .

L If required, you can insert

{FLASH}, {REDIAL/PAUSE} or {*} (TONE) in a phone number.

L To add the last number dialed, you

can press {REDIAL/PAUSE} instead of entering the phone number.

11 Select “Done”, then press

{MENU/SET}. L To cancel, select “Cancel”, then

press {MENU/SET}.

12Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Editing/correcting a mistake

Press {<} or {>} to move the cursor to the character or number you want to erase, then press {ERASE}. Enter the appropriate character or number.

Storing items from the redial list into the speed dialer

mportant:

For assistance, please visit http://www.panasonic.com/phonehelp

Speed Dialer

Not

Erasing a stored entry

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Speed Dial”, then press

{MENU/SET}.

➔

Speed Dial Language Extension No. [V/^]:Scroll

4 Select “Edit/View SPD”, then

press {MENU/SET}.

➔

Edit/View SPD SPD Preference

[V/^]:Scroll

5 Press the speed dial button ({1} to

{16}). OR Press {LOWER}, then press the speed dial button ({1} to {16} ).

Edit/View SPD

Select SPD Key

6 Press {ERASE}.

7 Select “Yes?”, then press {ERASE}

or {MENU/SET}. L To cancel, select “No?”, then press

{MENU/SET}.

8 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Calling someone with the speed dialer

If speed dial preference is set to “CO Call”

Press the desired speed dial button ({1} to {16}). OR Press {LOWER}, then press the desired speed dial button ({1} to {16} ).

If speed dial preference is set to “Intercom DSS”

1 Lift the handset or press

{SP-PHONE} or a line button.

2 Press the desired speed dial button

({1} to {16}). OR Press {LOWER}, then press the desired speed dial button ({ 1} to

{16}).

If speed dial preference is set to “Preview Memory”

1 Press the desired speed dial button

({1} to {16}). OR Press {LOWER}, then press the desired speed dial button ({ 1} to

{16}). L You can review the entries by

pressing {V} or {^}.

2 Lift the handset or press

{SP-PHONE} or a line button.

For assistance, please visit http://www.panasonic.com/phonehelp 37

Multi-unit Operation

Not

Multi-unit Operation

Intercom/Paging

A 2-way intercom can be set up between two extensions. Make sure that each extension has been assigned the number (“11” to “26”, see “Extension No.” on page 23) and is connected to the LINE1/2 and LINE3/4 telephone jacks of the unit (page 15, 16, 17).

The speed dial (extension) buttons “1, 2, 3...15, 16” mean the extension numbers “11, 12, 13...25, 26”.

L If you press the line button during an

intercom call (paging), the intercom call (paging) is disconnected and you can make or answer an outside call.

Making an intercom call

2 Press the speed dial (extension)

button or enter the extension number.

3 To end the intercom call, press

{SP-PHONE} or {INTERCOM}. L The INTERCOM and the

SP-PHONE indicators go out.

If speed dial preference is set to “Intercom DSS”

1 Press the speed dial (extension)

button.

L The INTERCOM indicator lights. L The SP-PHONE indicator lights

and the speakerphone turns on.

2 To end the intercom call, press

{SP-PHONE} or {INTERCOM}. L The INTERCOM and the

SP-PHONE indicators go out.

Using the handset

1 Press {INTERCOM}.

L The INTERCOM indicator lights. L The SP-PHONE indicator lights

and the speakerphone turns on.

2 Lift the handset.

L The SP-PHONE indicator goes

out.

3 Press the speed dial (extension)

button or enter the extension number.

4 To end the intercom call, place the

handset on the cradle. L The INTERCOM indicator goes

out.

Using the speakerphone

1 Press {INTERCOM}.

L The INTERCOM indicator lights. L The SP-PHONE indicator lights

and the speakerphone turns on.

Answering an intercom call

The INTERCOM indicator flashes rapidly and the extension number of the caller is displayed.

Lift the handset or press {SP-PHONE} or {INTERCOM}.

Answering an intercom call directed to another extension

Any extensions can answer the intercom call directed to another extension.

Press {INTERCOM}.

For assistance, please visit http://www.panasonic.com/phonehelp

Multi-unit Operation

Not

Paging a designated extension

mportant:

L Turn Do Not Disturb (DND) off at the

destination extension (see “Turning Do Not Disturb (DND) on/off ” on page 27).

1 Press {INTERCOM} 2 times.

L The INTERCOM indicator lights. L The SP-PHONE indicator lights

and the speakerphone turns on.

2 Press the speed dial (extension)

button or enter the extension number, then speak into the MIC or the handset. L The destination extension does not

ring, instead it will beep 3 times.

L You can make an intercom call by

pressing {INTERCOM}.

3 To end the paging, place the handset

on the cradle or press {SP-PHONE}.

Answering a single page

If auto mute is set to on Lift the handset or press {MUTE}.

If auto mute is set to off

Speak into the MIC or the handset.

Turning auto mute on/off

If this feature is set to off, sounds at the paged extension is heard automatically.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Auto Mute”, then press

{MENU/SET}.

➔

Auto Mute Tone/Pulse Flash Time [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Auto Mute =On [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Paging all extensions

mportant:

L Turn Do Not Disturb (DND) off at the

destination extension (see “Turning Do Not Disturb (DND) on/off ” on page 27).

1 Press {INTERCOM}.

L The INTERCOM indicator lights. L The SP-PHONE indicator lights

and the speakerphone turns on.

2 Press {0} to page all extensions,

then speak into the MIC or the handset. L The other extensions will hear your

paging voice through the speaker.

3 To end the paging, place the handset

on the cradle or press {SP-PHONE} or {INTERCOM} .

L You can only talk with an extension

who answers first.

Answering all pages

Press {INTERCOM}.

For assistance, please visit http://www.panasonic.com/phonehelp 39

Multi-unit Operation

Not

Room monitor

You can monitor a room using the intercom feature. For example, you can monitor a baby from different areas of the house. To use this feature, turn auto mute off at the destination extension.

mportant:

L Turn auto mute off at the destination

extension (see “Turning auto mute on/ off ” on page 39).

L Make sure that the destination unit is

in standby mode.

1 Press {INTERCOM} 2 times.

L The INTERCOM indicator lights. L The SP-PHONE indicator lights

and the speakerphone turns on.

2 Press the speed dial (extension)

button or enter the extension number. L The destination extension does not

ring, instead it will beep 3 times.

L Your unit starts to monitor the room

through the extension.

L If necessary, you can mute your

sound output by pressing

{MUTE}.

3 To end monitoring, press

{SP-PHONE} or place the handset on the cradle.

L To avoid being monitored and keep

privacy, turn Do Not Disturb (DND) on.

L The monitored extension user can

stop being monitored by pressing

{SP-PHONE} or {INTERCOM}.

Transferring calls

You can transfer an outside call to another extension.

The speed dial (extension) buttons “1, 2, 3...15, 16” mean the extension numbers “11, 12, 13...25, 26”.

Blind transfer

1 During an outside call, press

{TRANSFER} to put the call on hold.

2 Press the speed dial (extension)

button or enter the extension number, then place the handset on the cradle. L If the transferred extension does

not answer within 1 minute, the transferred call will ring at all extensions.

L Any extensions can take a transferred

call by pressing the relevant line button.

L If a call is kept on hold for more than

60 or 120 seconds, an alarm tone starts to sound (hold reminder). To turn off the hold reminder, see “Hold reminder” on page 29.

L If a call is kept on hold for more than 5

minutes, the call is disconnected.

Paging before transfer

1 During an outside call, press

{INTERCOM} 2 times to put the call on hold. L You can make an intercom call by

pressing {INTERCOM}.

2 Press the speed dial (extension)

button or enter the extension number. L If the paged extension does not

answer, press the relevant line button.

For assistance, please visit http://www.panasonic.com/phonehelp

3 After the paged extension answers,

Not

announce the transfer.

4 Press {TRANSFER}, then place the

handset on the cradle. L If the transferred extension does

not answer within 1 minute, the transferred call will ring at all extensions.

L Any extensions can take a transferred

call by pressing the relevant line button.

L To page all extensions in step 2, press

{0}.

L If a call is kept on hold for more than

60 or 120 seconds, an alarm tone starts to sound (hold reminder). To turn off the hold reminder, see “Hold reminder” on page 29.

L If a call is kept on hold for more than 5

minutes, the call is disconnected.

Answering transferred calls

The line indicator flashes rapidly and the extension number of the caller is displayed.

Lift the handset or press {SP-PHONE} or a line button.

Answering a transferred call directed to another extension

Any extensions can answer a transferred call directed to another extension.

Press the relevant line button.

Multi-unit Operation

Conference calls

Conference call with two outside calls

While you are talking with an outside caller, you can make or answer a 2nd call on the other line, and then combine the calls to establish a conference call.

1 During an outside call, press

{HOLD}.

2 To answer a 2nd call, press the

relevant line button. To make a 2nd call, press the other line button or {SP-PHONE}, then dial the phone number.

3 When the 2nd call is connected,

press {CONFERENCE} to make a conference call. L To hang up both lines, place the

handset on the cradle or press

{SP-PHONE}.

L To hang up only one line, press the

line button for the party with which you want to continue talking.

L To put both lines on hold, press

{HOLD}.

–To talk with only one caller, press

the line button for the party with which you want to continue talking.

–To resume both lines, press the

relevant line button, then press

{CONFERENCE}.

L If a call is kept on hold for more than

60 or 120 seconds, an alarm tone starts to sound (hold reminder). To turn off the hold reminder, see “Hold reminder” on page 29.

L If a call is kept on hold for more than 5

minutes, the call is disconnected.

For assistance, please visit http://www.panasonic.com/phonehelp 41

Multi-unit Operation

Not

Conference with an outside call and an intercom call

While you are talking with an outside caller, one more extension can join the conversation and establish a conference call.

1 During an outside call, press

{INTERCOM} to put the call on hold.

2 To page another extension, press the

speed dial (extension) button or enter the extension number.

3 When the paged party answers,

press {CONFERENCE} to make a conference call. L To hang up both the outside and

intercom calls, place the handset on the cradle or press {SP-PHONE}. (The other remaining parties on the line can still talk.)

L If a call is kept on hold for more than

60 or 120 seconds, an alarm tone starts to sound (hold reminder). To turn off the hold reminder, see “Hold reminder” on page 29.

L If a call is kept on hold for more than 5

minutes, the call is disconnected.

For assistance, please visit http://www.panasonic.com/phonehelp

Caller ID Service

Using Caller ID service

This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider.

Caller ID Service

Missed calls

If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the display. This lets you know if you should view the caller list to see who called while you were out.

Incoming Caller ID display

When an outside call is being received, the date and time of the call, the calling party’s name, phone number, and the called line are displayed. Caller information for the last 200 different callers is logged in the caller list by the most recent call to the oldest. When the caller list is full, the oldest call is deleted. L Generally caller information is

displayed from the 2nd ring.

03:45P 02/23 Jack Smith 1-555-321-5555 L1

You can switch the display by pressing {<} or {>} to check the length of the call.

03:45P 02/23 MON 00:29

L If the unit cannot receive caller

information, the following is displayed: –“Out Of Area”: The caller dialed

from an area which does not provide Caller ID service.

–“Private Caller”: The caller

requested not to send caller information.

–“Long Distance”: The caller

called you long distance.

L If the unit is connected to a PBX

system, caller information may not be received properly. Consult your PBX supplier.

Call Waiting Caller ID display

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear a Call Waiting tone (see “For Call Waiting service users” on page 29). Please contact your telephone service provider for details and availability of this service in your area.

03:45P 02/23 Jack Smith 1-555-321-5555 (Call Waiting)L1

Simultaneous ringing on two or more lines

If two or more lines receive calls at the same time, only one caller’s information can be displayed at a time.

To review the Caller ID of another line, press {<} or { >} .

Home and local area codes

The format of phone numbers displayed will depend on the home and local area codes you programmed into the phone (see “Area codes” on page 45). L If the incoming call came from your

home area code, only the phone number is displayed.

L If the incoming call came from one of

your pre-programmed local area codes, the phone number with the local area code prefixed is displayed.

L If the incoming call did not come from

any of your area codes, one of the 2 following cases can occur:

For assistance, please visit http://www.panasonic.com/phonehelp 43

Caller ID Service

Not

–If the phone number is 10 digits, “1”

is automatically inserted and display before the phone number.

–If the phone number is less than 10

digits, only the phone number is displayed.

Example:

Home area code is set to “999”. Local area code is set to “888”. –When a number from “999” area code

is received (for example, “999-xxxxxxx”), it displays as a 7-digit number.

xxx-xxxx

–When a number from “888” (set to one

of the local area codes) area code is received (for example, “888-xxx-xxxx”), it displays as a 10-digit number.

888-xxx-xxxx

–When a number from “333” (not set to

the local area code) area code is received (for example, “333-xxx-xxxx”), it displays as a 11-digit number.

1-333-xxx-xxxx

L If you are in a region where 10 digits

are used to dial within your area code, you are advised to set the home area code to “000” and you must set your area code as a local area code.

L To edit a caller’s phone number, see

“Editing a caller’s phone number before calling back” on page 45.

Automatically setting date and time

This phone automatically resets the date and time each time new information is received. You can set the date and time yourself if you wish (see “Date and time” on page 24).

Caller list

Viewing the caller list

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Press {V} to search from the most

recent call, or {^} to search from the oldest call.

3 To exit the list, press {CALLER ID}.

L To return to the previous menu, press

{<}.

Calling back from the caller list

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Press {V} to search from the most

recent call, or {^} to search from the oldest call.

3 Press {MENU/SET}.

L If the number requires editing, see

“Editing a caller’s phone number before calling back” on page 45.

4 Select “Dial Alternate” (or

“Dial”), then press { MENU/SET} . L If you want to select a desired line

and dial out, press the line button.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

Caller ID Service

Not

Editing a caller’s phone number before calling back

You can edit a phone number in the caller list by removing its area code and/ or the long distance code “1”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Select the desired item, then press

{MENU/SET}.

3 Select “Dial Alternate”.

4 Press {>} to show the alternate

forms of the number. ({<} does not work.) 1 Local phone number

Example: 321-5555

2 Area code - Local phone number

Example: 555-321-5555

3 1 - Area code - Local phone

number

Example: 1-555-321-5555

5 Press {MENU/SET}.

L To return to the previous menu, press

{<}.

Area codes

You can program this phone to recognize one home and up to 5 local area codes. L If you set the home area code, the

display shows the 7 digits of the phone number when you receive a call from your home area code.

L If you set the local area code, you can

dial 10 digits (without dialing “1”) to make a call outside your home area code and the display shows the 10 digits (without “1”) of the phone number when you receive a call from one of your local area codes.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET}.

3 Select “Area Codes”, then press

{MENU/SET}.

➔

Area Codes Reset All Ringer On/Off [V/^]:Scroll

4 Select the area code you want to set,

then press {MENU/SET}.

➔

Home Area Code Local Area C1 Local Area C2 [V/^]:Scroll

5 Enter the area code, then press

{MENU/SET}.

6 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp 45

Caller ID Service

Not

Erasing the area code

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET} .

3 Select “Area Codes”, then press

{MENU/SET}.

➔

Area Codes Reset All Ringer On/Off [V/^]:Scroll

4 Select the area code you want to

erase, then press {MENU/SET}.

5 Press {ERASE} .

6 Select “Yes?”, then press {ERASE}

or {MENU/SET} . L To cancel, select “No?”, then press

{MENU/SET}.

7 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Storing caller information into the phonebook

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Select the desired item, then press

{MENU/SET}.

3 Select “Copy To PhBook”.

L To edit the phone number, press

{>} repeatedly until the phone

number is shown in the desired format. ({<} does not work.)

4 Press {MENU/SET}.

5 Press {CALLER ID} to return to

standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

Caller ID Service

Not

Storing caller information into the speed dialer

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Select the desired item, then press

{MENU/SET}.

3 Select “Copy To SPD”.

L To edit the phone number, press

{>} repeatedly until the phone

number is shown in the desired format. ({<} does not work.)

4 Press {MENU/SET}.

5 Press the speed dial button ({1} to

{16}). OR Press {LOWER}, then press the speed dial button ({1} to {16} ).

6 Press {CALLER ID} to return to

standby mode.

L To return to the previous menu, press

{<}.

L If the speed dial has already stored

the content, you can select whether it should be replaced or not. To replace current content, select “Yes?”, then press {MENU/SET} . To keep original content, select “No?”, then press

{MENU/SET}.

Erasing selected caller information

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Select the desired item, then press

{ERASE}.

3 Select “Yes?”, then press {ERASE}

or {MENU/SET}. L To cancel, select “No?”, then press

{MENU/SET}.

4 Press {CALLER ID} to return to

standby mode.

L To return to the previous menu, press

{<}.

Erasing all caller information

mportant:

L Make sure that the unit is in standby

mode.

1 Press {CALLER ID}.

2 Press {ERASE}.

3 Select “Yes?”, then press {ERASE}

or {MENU/SET}. L To cancel, select “No?”, then press

{MENU/SET}.

4 Press {CALLER ID} to return to

standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp 47

Programming

Not

Programming

Programmable settings

You can customize the unit by programming the following features. Make sure that the unit is in standby mode.

L In the following table, * shows the default setting. L To return to the previous menu, press {<}. L You can exit feature setup and return to the idle status any time by pressing and

holding {MENU/SET}.

Phone Setup

Sub-menu 1 Sub-menu 2 Setting Page

Speed Dial SPD Preference CO Call*,

Intercom DSS, Preview Memory

Edit/View SPD –35

Language – English*, Español 23

Extension No. – 11* – 26 23

Date & Time

–

2006 12/31 12:00A*

Auto Mute – On*, Off 39

Tone/Pulse – Tone*, Pulse 24

Flash Time

–

80 ms, 100 ms, 200 ms, 300 ms, 400 ms, 500 ms, 600 ms*,

700 ms

Hold Reminder

Handsfree Mode

Prime Line

–

60 Seconds*, 120 Seconds, Off

Headset*, Speakerphone

Line1*, Line2, Line3, Line4

For assistance, please visit http://www.panasonic.com/phonehelp

Programming

Advanced Setup

Sub-menu 1 Sub-menu 2 Setting Page

Ringer On/Off Line1 Ringer On*, Off 26

Line2 Ringer On*, Off

Line3 Ringer On*, Off

Line4 Ringer On*, Off

Ringer Type Line1 Ring Type Type-1*, Type-2,

Type-3, Type-4

Line2 Ring Type Type-1*, Type-2,

Type-3, Type-4

Line3 Ring Type Type-1*, Type-2,

Type-3, Type-4

Line4 Ring Type Type-1*, Type-2,

Type-3, Type-4

Line Group

Display MSGW – On, Off*65

Clear MSGW – Yes, No 65

Area Codes Home Area Code 3 digits, (Empty)* 45

Local Area C1 3 digits, (Empty)*

Local Area C2 3 digits, (Empty)*

Local Area C3 3 digits, (Empty)*

Local Area C4 3 digits, (Empty)*

Local Area C5 3 digits, (Empty)*

–

Line 04* - 15, Private Line

Reset All – Yes, No 52

For assistance, please visit http://www.panasonic.com/phonehelp 49

Programming

AA/TAD Setup

Sub-menu 1 Sub-menu 2 Setting Page

Auto Attendant – On, Off*53

AA Answer Delay – 06* - 12 Seconds 54

Day Time – 09:00A*54

Night Time – 06:00P*54

TAD Ans. Delay

Toll Saver – On, Off*63

Remote Code – 3 digits, 123*62

Message Length

Call Screening – On*, Off 58

Intercept Call – On*, Off 58

–

14 - 40 Seconds (20 Seconds*)

Unlimited*, 1 Minute, Greeting Only

For assistance, please visit http://www.panasonic.com/phonehelp

Programming

Not

Programming the phone setup features

Prime line

If the selected line is ringing or all lines are idle, it has the highest priority to be picked up when you lift the handset or press {SP-PHONE}.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Prime Line”, then press

{MENU/SET}.

➔

Prime Line

Speed Dial Language [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Prime Line =Line1 [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Handsfree mode

You can use this phone in “Handsfree” mode by using the speakerphone on the unit or a headset (optional). This feature specifies a mode to be automatically selected each time you press a line key with the handset on the cradle.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Phone Setup”, then press

{MENU/SET}.

3 Select “Handsfree Mode”, then

press {MENU/SET}.

➔

Handsfree Mode Prime Line Speed Dial [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Handsfree Mode =Headset [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L If you set “Handsfree” mode to

“Headset” but do not actually have a headset connected, speakerphone will be used.

For assistance, please visit http://www.panasonic.com/phonehelp 51

Programming

Not

Programming the advanced setup features

Line group

You can choose to leave LINE4 unconnected at particular extensions or to connect private lines (constructing a line group) at particular extensions. To set up the line group, see “Setting up the line group” on page 20.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET} .

3 Select “Line Group”, then press

{MENU/SET}.

➔

Line Group Display MSGW Clear MSGW [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Line Group =Line 04 [SET]:Save [V/^]:Change

Reset all

Return all features to default settings, and all numbers set to speed dial are erased. You cannot undo the “Reset All” command.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET} .

3 Select “Reset All”, then press

{MENU/SET}.

➔

Reset All Ringer On/Off Ringer Type [V/^]:Scroll

4 Select “Yes?”, then press

{MENU/SET}.

Reset All Yes? [SET]:Reset [V/^]:Change

L To cancel, select “No?”, then press

{MENU/SET}.

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L Transferring a call to a different line

group through line 4 is not allowed.

For assistance, please visit http://www.panasonic.com/phonehelp

Answering system

Not

Automated Attendant System operation

The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. When the Automated Attendant System on this phone is turned on, the phone answers incoming calls with a greeting message and routes the callers to other extensions in the system. You need to set the day and night times (see “Setting the Automated Attendant System day and night times” on page 54) to use the Automated Attendant System. You can then use the different greeting messages for those times.

L The Automated Attendant System only

works with a multi-phone system.

Answering system

Automated Attendant System greeting messages

Three different greeting messages are available. If you do not record your own greeting messages (see “Recording the Automated Attendant System greeting messages” on page 55), the following pre-recorded greeting messages play.

Day time greeting message:

“Thank you for calling. If you know your party’s extension, you may dial it at any time, otherwise please dial zero.”

Night time greeting message:

“Thank you for calling. We cannot answer your call. If you would like to leave a message to your party’s extension, please dial it now, otherwise please dial zero.”

Auxiliary greeting message:

“Please enter 11 for attendant.”

Turning Automated Attendant System on/off

How Automated Attendant System works

1 Call is received.

2 The Automated Attendant System

answers the call and play a greeting message.

3 If a caller presses an extension

number (11 to 26), the call is

transferred to the required extension. If a caller presses 0, the Automated Attendant System plays an auxiliary greeting message.

If a caller does not enter any number, the Automated Attendant

System transfers the call to extension 11.

For assistance, please visit http://www.panasonic.com/phonehelp 53

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Auto Attendant”, then

press {MENU/SET}.

➔

Auto Attendant

AA Answer Delay Day Time [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Auto Attendant =Off [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

Answering system

Not

L To return to the previous menu, press

{<}.

L When the Automated Attendant

System is turned on, the display shows “AA Mode”.

03:45P 02/23 MON EXT 11 AA Mode CID:100/198 MSGW TAD:12/26 1 34

Automated Attendant System answer delay

This setting changes the amount of time the phone waits before playing the greeting message. After the selected amount of time passes, the phone plays the greeting message.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “AA Answer Delay”, then

press {MENU/SET} .

➔

AA Answer Delay Day Time Night Time [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

AA Answer Delay =06 Seconds [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Setting the Automated Attendant System day and night times

The Automated Attendant System day (or night) greeting message will begin playing at the time programmed as day until the time you programmed as night, and vice versa.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Day Time” or “Night

Time”, then press {MENU/SET} .

➔

Day Time Night Time TAD Ans. Delay [V/^]:Scroll

4 Enter the hour and minute, then

press {MENU/SET} .

Day Time

9:00

[SET]:Save [DIGIT]:Change

5 Select “A” (AM) or “P” (PM), then

press {MENU/SET} .

Day Time

=09:00

[SET]:Save [V/^]:Change

6 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L If you make a mistake when entering

the date and time, press {<} or {>} to move the cursor, then make the correction.

For assistance, please visit http://www.panasonic.com/phonehelp

Answering system

Not

L If you set the same time for day and

night time, the system will play the day time greeting message only.

Auxiliary greeting message

The phone plays this message when an outside caller presses {0} after hearing the day or night time greeting message.

Playing back the Automated Attendant System greeting messages

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select the desired setting, “AA Day-

OGM”, “AA Night-OGM” or “AA AuxOGM”, then press {MENU/SET}.

TAD Operation

➔

AA Day-OGM

AA Night-OGM [V/^]:Scroll

3 Select “Play”, then press

{MENU/SET}.

AA Day-OGM

[SET]:Play

4 To stop playing, press { MENU/SET}

while the Automated Attendant System greeting message is playing.

5 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

Recording the Automated Attendant System greeting messages

You can record up to 90 seconds of the Automated Attendant System greeting messages.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select the desired setting, “AA Day-

OGM”, “AA Night-OGM” or “AA AuxOGM”, then press {MENU/SET}.

TAD Operation

➔

AA Day-OGM

AA Night-OGM [V/^]:Scroll

3 Select “Re-Record”, then press

{MENU/SET}.

AA Day-OGM

[SET]:Re-Record

4 After the unit beeps, speak clearly

about 20 cm (8 inches) away from the MIC.

5 To stop recording, press

{MENU/SET}. L The greeting message is played

back.

6 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

L If there is no sound recorded for a

while, recording mode will end.

For assistance, please visit http://www.panasonic.com/phonehelp 55

Answering system

Not

Erasing the Automated Attendant System greeting messages

If you erase your own greeting message, the unit plays a pre-recorded greeting message for callers.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select the desired setting, “AA Day-

OGM”, “AA Night-OGM” or “AA AuxOGM”, then press {MENU/SET}.

TAD Operation

➔

AA Day-OGM

AA Night-OGM [V/^]:Scroll

3 Select “Play”, then press

{MENU/SET}.

AA Day-OGM

[SET]:Play

Using multiple Automated Attendant Systems

When multiple Automated Attendant Systems are used, you can choose a particular extension to be the primary Automated Attendant System. The Automated Attendant System which has the shortest Automated Attendant System answer delay is going to be the primary Automated Attendant System. When the primary Automated Attendant System is turned off or busy, other Automated Attendant Systems answer a call.

L To avoid more than one Automated

Attendant System trying to pick up a single call at the same time, you must program the Automated Attendant System answer delay with over two seconds between them.

4 Press {ERASE} during playback.

5 Select “Yes?”, then press {ERASE}

or {MENU/SET} .

AA Day-OGM Playing Erase

Yes?

L To cancel, select “No?”, then press

{MENU/SET}.

6 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

Answering system

Not

Important:

L When callers leave messages, the unit

records the day and time of each message. Make sure the date and time have been correctly set (see “Date and time” on page 24).

Memory capacity

The total recording capacity (including your greeting message, caller messages, voice memo, and telephone conversation) is about 60 minutes. A maximum of 99 messages (including a greeting message) can be recorded. L If the message memory becomes full,

“Memory Full” will blink, recording will stop, and the pre-recorded greeting message (“Hello, we are not

available now. Thank you for calling. Memory full.”) will be announced to

callers. Erase unnecessary messages (see “Erasing a message” on page 61).

03:45P 02/23 MON EXT 11 CID:100/198 MSGW Memory Full 1 34

Turning the answering system on/off

Press {ANSWER ON} to turn on/off the answering system. (The default setting is on.) L When the answering system is turned

on, the ANSWER ON indicator lights.

L When the answering system is turned

off, the ANSWER ON indicator goes out.

Answering system

TAD answer delay

This setting changes the amount of time the phone waits before playing the greeting message (14 - 40 Seconds). After the selected amount of time passes, the phone plays the greeting message. The default setting is “20 Seconds”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “TAD Ans. Delay”, then

press {MENU/SET}.

➔

TAD Ans. Delay

Toll Saver Remote Code [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

TAD Ans. Delay =20 Seconds [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp 57

Answering system

Not

Screening calls

While a caller is leaving a message, you can listen to the call through the speaker. To adjust the speaker volume, press {-} or {+} repeatedly. You can answer the call by lifting the handset or pressing {SP-PHONE} or a line button.

mportant:

L To listen to the call through the

speaker, turn Do Not Disturb (DND) off (see “Turning Do Not Disturb (DND) on/off ” on page 27) before the answering system is activated.

Turning the call screening on/off

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Call Screening”, then

press {MENU/SET} .

➔

Call Screening Intercept Call Auto Attendant [V/^]:Scroll

Intercept call

While screening a call, you can answer the call by pressing the relevant line button with the other compatible extension phone.

Turning the intercept call on/off

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Intercept Call”, then

press {MENU/SET} .

➔

Intercept Call Auto Attendant AA Answer Delay [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Intercept Call =On [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

4 Select the desired setting, then press

{MENU/SET}.

Call Screening =On [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

L To return to the previous menu, press

{<}.

Answering system

Not

Playing back the greeting message

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select “TAD Ans-OGM”, then press

{MENU/SET}.

TAD Operation

➔

TAD Ans-OGM

AA Day-OGM [V/^]:Scroll

3 Select “Play”, then press

{MENU/SET}.

TAD Ans-OGM

[SET]:Play

4 To stop playing, press { MENU/SET}

while the greeting message is playing.

5 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

1 Press {REC/ERASE ALL}.

2 Select “TAD Ans-OGM”, then press

{MENU/SET}.

TAD Operation

➔

TAD Ans-OGM

AA Day-OGM [V/^]:Scroll

3 Select “Re-Record”, then press

{MENU/SET}.

TAD Ans-OGM

[SET]:Re-Record

4 After the unit beeps, speak clearly

about 20 cm (8 inches) away from the MIC.

5 To stop recording, press

{MENU/SET}. L The greeting message is played

back.

6 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

L If there is no sound recorded for a

while, recording mode will end.

Recording your greeting message

You can record your own greeting message (up to 90 seconds) that is played when the answering system answers a call. If you do not record a greeting message, a pre-recorded greeting message is used. If the message memory becomes full, the pre-recorded greeting message

(“Hello, we are not available now. Thank you for calling. Memory full.”) will be

announced to callers.

mportant:

L Make sure that the unit is in standby

mode.

For assistance, please visit http://www.panasonic.com/phonehelp 59

Erasing your greeting message

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select “TAD Ans-OGM”, then press

{MENU/SET}.

TAD Operation

➔

TAD Ans-OGM

AA Day-OGM [V/^]:Scroll

Answering system

Not

3 Select “Play”, then press

{MENU/SET}.

TAD Ans-OGM

[SET]:Play

4 Press {ERASE} while your greeting

message is playing.

5 Select “Yes?”, then press {ERASE}

or {MENU/SET} .

TAD Ans-OGM Playing Erase

Yes?

L To cancel, select “No?”, then press

{MENU/SET}.

6 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

Pre-recorded greeting message

If you erase (or do not record) your own greeting message, the unit plays a pre-recorded greeting message for callers asking them to leave a message. If the message length is set to “Greeting Only” (see “Caller’s message length” on page 64), incoming messages are not recorded and the unit plays a different pre-recorded greeting message: (“Hello, we are not available now. Thank you for calling.”). The call will end after the message has played. To play back the pre-recorded greeting message, see “Playing back the greeting message” on page 59.

Listening to messages

When new messages have been recorded, the MESSAGE indicator flashes. When you have listened to all new messages, the MESSAGE indicator will switch from flashing to lit.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MESSAGE}.

L The unit plays new messages. L When you have no new messages,

the unit plays back all messages.

2 To stop playback, press

{MESSAGE} again.

L When you have erased all messages,

the MESSAGE indicator goes out.

Adjusting the speaker volume

Press {-} or {+} repeatedly while listening to a message.

Repeating a message

Press {<} during playback. L If pressed within the first 3 seconds of

a message, the previous message is played.

Skipping a message

Press {>} during playback.

Pausing a message

Press {MENU/SET} during playback. L To resume playback, press

{MENU/SET} again while “Play” is

displayed.

L To stop playback completely, press

{MESSAGE} or select “Exit”, then

press {MENU/SET} again.

For assistance, please visit http://www.panasonic.com/phonehelp

Erasing a message

Not

1 Press {ERASE} during playback.

2 Select “Yes?”, then press {ERASE}

or {MENU/SET}. L To cancel, select “No?”, then press

{MENU/SET}.

Erasing all messages

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select “Erase All MSG”, then

press {MENU/SET}.

TAD Operation

➔

Erase All MSG

TAD Ans-OGM [V/^]:Scroll

3 Select “Yes?”, then press {ERASE}

or {MENU/SET}.

Erase All MSG All Message:19 Erase All

Yes?

L To cancel, select “No?”, then press

{MENU/SET}.

4 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

Answering system

Voice memo

Recording a voice memo

You can use the unit to leave a voice memo (voice message) for yourself or someone else. Voice memos can be played back later with the same operation used to play back answering system messages.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {REC/ERASE ALL}.

2 Select “Record Memo”, then press

{MENU/SET}.

TAD Operation

➔

Record Memo

Erase All MSG [V/^]:Scroll

3 After the unit beeps, speak clearly

about 20 cm (8 inches) away from the MIC.

4 To stop recording, press

{MENU/SET}.

5 Press {REC/ERASE ALL} to return

to standby mode.

L To return to the previous menu, press

{<}.

L The recording time of the voice memo

(voice message) doesn’t have limitation.

L If there is no sound recorded for a

while, recording mode will end.

For assistance, please visit http://www.panasonic.com/phonehelp 61

Answering system

Not

Remote operation

Using a touch tone phone, you can call your phone number from outside or another extension in the phone system and access the unit to listen to messages.

L In order to operate the answering

system remotely, you must first set a remote code (see “Remote code” on page 62). This code must be entered each time you operate the answering system remotely.

Remote code

A remote code must be entered when operating the answering system remotely (see “Using the answering system remotely” on page 62). This code prevents unauthorized parties from listening to your messages remotely. The default setting is “123”.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Remote Code”, then press

{MENU/SET}.

➔

Remote Code Message Length Call Screening [V/^]:Scroll

4 Enter the desired 3-digit remote

code, then press {MENU/SET}

Remote Code

[SET]:Save [DIGIT]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

L The remote code can be edited, but

not deleted.

Using the answering system remotely

From a touch tone phone outside the telephone system

mportant:

L Make sure that the answering system

is turned on (see “Turning the answering system on/off ” on page 57).

1 Dial your phone number from a touch

tone phone.

2 After the greeting message starts,

enter your remote code (see “Remote code” on page 62).

3 Enter the remote commands (see

“Remote commands” on page 63).

4 When finished, hang up.

From another extension within the telephone system

mportant:

L Turn Do Not Disturb (DND) off at the

destination extension (see “Turning Do Not Disturb (DND) on/off ” on page 27).

1 Page the extension of the answering

system you wish to reach (see “Paging a designated extension” on page 39).

2 Enter your remote code within 20

seconds (see “Remote code” on page 62).

For assistance, please visit http://www.panasonic.com/phonehelp

Answering system

Not

3 Enter the remote commands (see

“Remote commands” on page 63).

4 When finished, hang up.

Remote commands

You can press dial keys to access certain answering system functions.

Key Remote command

{1} Repeat message (during

playback)

{2} Play new messages

{2}{#} Play all messages

{3} Skip message (during

playback)

{4} Record a memo

{5}

{6} Play answering system

{7} Play Automated Attendant

{8} Play Automated Attendant

{9} Play Automated Attendant

{0} Turn answering system

{*}{*} Erase currently playing

{*}{#} Erase all messages

*1 If pressed within the first 3 seconds of

a message, the previous message is played.

*2 During playback of the greeting, you

can record a new greeting by pressing {4}.

Stop recording/playback

greeting

System day time

greeting

System night time

greeting

System Auxiliary

greeting

on/off

message

L If the phone is being accessed

remotely, it will not respond to any keys.

L Remote operation will end by pausing

for over 20 seconds during remote operation.

Toll saver

If the Toll saver feature is turned on, the unit answers within about 10 seconds when new messages have been recorded, and after over 10 seconds when there are no new messages present. For example, if you call this phone from an outside line and the phone rings for over 10 seconds, there are no new messages present. You can then hang up without being charged for the call.

mportant:

L Make sure that the answering system

is turned on (see “Turning the answering system on/off ” on page 57) and the Automated Attendant System is turned off (see “Turning Automated Attendant System on/off ” on page 53).

Turning Toll Saver on/off

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Toll Saver”, then press

{MENU/SET}.

➔

Toll Saver Remote Code Message Length [V/^]:Scroll

For assistance, please visit http://www.panasonic.com/phonehelp 63

Answering system

Not

4 Select the desired setting, then press

{MENU/SET}.

Toll Saver =Off [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For Voice Mail service subscribers

If you subscribe to a flat-rate service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided

by your telephone service provider rather than the unit’s answering system, turn off the answering system (see “Turning the answering system on/off ” on page 57).

L To use this unit’s answering system

rather than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service. If your telephone service provider cannot do this: – Set this unit’s “TAD Ans. Delay”

setting so that this unit’s answering system answers calls before the Voice Mail service of your telephone service provider does (see “TAD answer delay” on page 57). It is necessary to check the time required to activate the Voice Mail service provided by your telephone service provider before changing this setting.

– Change the time of the Voice Mail

service so that the answering system can answer the call first. To do so, consult your telephone service provider.

Caller’s message length

You can change the maximum message recording time allotted to each caller. The default setting is “Unlimited”. “Greeting Only”: The unit plays the greeting message (“Hello, we are not

available now. Thank you for calling.”)

but does not record caller messages. “1 Minute”: The caller can record the message up to 1 minute.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “AA/TAD Setup”, then press

{MENU/SET}.

3 Select “Message Length”, then

press {MENU/SET} .

➔

Message Length Call Screening Intercept Call [V/^]:Scroll

4 Select the desired setting, then press

{MENU/SET}.

Message Length =Unlimited [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp

Voice Mail Service

Not

Using Voice Mail service

Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone.

mportant:

L To use the Voice Mail service provided

by your telephone service provider rather than the unit’s answering system, turn off the answering system (see “Turning the answering system on/off ” on page 57).

Message waiting

If you subscribe to the Voice Mail service, the display will flash when you have unretrieved messages waiting. After retrieving the message, the indicator will be deleted.

03:45P 02/23 MON EXT 11 CID:100/198 MSGW TAD:12/26 1 34

Display message waiting

Turn on or off the current MSGW indicators on the display.

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}. 2 Select “Advanced Setup”, then

press {MENU/SET}.

3 Select “Display MSGW”, then press

{MENU/SET}.

➔

Display MSGW Clear MSGW Area Codes [V/^]:Scroll

Voice Mail Service

4 Select the desired setting, then press

{MENU/SET}.

Display MSGW =Off [SET]:Save [V/^]:Change

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

Clear message waiting

mportant:

L Make sure that the unit is in standby

mode.

1 Press {MENU/SET}.

2 Select “Advanced Setup”, then

press {MENU/SET}.

3 Select “Clear MSGW”, then press

{MENU/SET}.

➔

Clear MSGW Area Codes Reset All [V/^]:Scroll

4 Select “Yes?”, then press

{MENU/SET}.

Clear MSGW Yes? [SET]:Clear [V/^]:Change

L To cancel, select “No?”, then press

{MENU/SET}.

5 Press and hold {MENU/SET} to

return to standby mode.

L To return to the previous menu, press

{<}.

For assistance, please visit http://www.panasonic.com/phonehelp 65

Useful Information

Not

Useful Information

Headset (optional)

Sales and support information

L To order replacement accessories, call

1-800-332-5368.

L TTY users (hearing or speech

impaired users) can call 1-866-605-

1277.

To adjust the headset receiver volume (5 levels)

While using the headset, press {-} or {+}.

Switching between headset, handset, and speakerphone

Switching from handset to headset

Press {HEADSET}, then place the handset on the cradle.

Connecting the optional headset to the unit

Connecting a headset to the unit allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5.

L Headset shown is KX-TCA88HA.

Making/Answering calls

1 Press {HEADSET} to make or

answer a call. L If you misdial when making a call,

press {HEADSET} and start again from step 1.

2 To hang up, press {HEADSET}.

Switching from headset to handset

When the handset is on the cradle, lift the handset. When the handset is off-hook, press

{HEADSET} again.

Switching from headset to speakerphone Press {SP-PHONE}.

Switching from speakerphone to headset Press {HEADSET}.

L If you unplug the headset while the

phone is in use, the phone will not automatically switch to speakerphone. You must press {SP-PHONE} to switch.

For assistance, please visit http://www.panasonic.com/phonehelp

Wall mounting

This unit can be mounted on a wall phone plate.

1 Pull down the handset hook until it

locks, so the tab holds the handset.

2 Connect the AC adaptor, and dress

the AC adaptor cord as shown.

Useful Information

3 Dress the telephone line

cord as shown. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrows (1 and 2).

For assistance, please visit http://www.panasonic.com/phonehelp 67

Useful Information

4 Connect the telephone line cord.

Mount the unit, then slide down.

To temporarily set the handset down during a conversation, place it as shown here.

For assistance, please visit http://www.panasonic.com/phonehelp

Useful Information

Connecting a standard telephone

If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE 4 of this unit using the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 5. Example: Connecting a standard telephone on LINE 4.

*1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire

(single line) telephone line onto a single 4-wire (2-line) telephone line cord.

For assistance, please visit http://www.panasonic.com/phonehelp 69

Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution

Busy:AA Mode L The phone is currently carrying out the Automated

Attendant System process.

Busy:Record Mode L The phone is currently carrying out the recording process.

Busy:Remote Mode L The phone is currently being accessed remotely.

Phonebook Full! L There is no space in the phonebook to store new items

from the caller list or redial list. Erase unnecessary items (see “Erasing one item in the phonebook” on page 34).

(Full) L There is no space in the phonebook to store new items.

Erase unnecessary items (see “Erasing one item in the phonebook” on page 34).

LOW BATT L No battery is installed.

L The battery may need to be replaced with a new one (see

“Battery replacement” on page 12).

Memory Full LThe message memory is full. Erase unnecessary

messages (see “Erasing a message” on page 61).

PowerFail L When the phone is disconnected from a power outlet or

there is a power failure, the battery works as emergency power. When power is restored, “PowerFail” will disappear on the display.

Troubleshooting

General use

Problem Cause/solution

The unit does not work.

The line indicators do not work properly.

The unit does not ring. L The ringer is set to “Off”. Turn it on (see “Turning ringer

For assistance, please visit http://www.panasonic.com/phonehelp

L Check the connections (page 14, 15, 16, 17). L Unplug the AC adaptor to reset the unit.

Reconnect the adaptor and try again.

L Check the connections (page 14, 15, 16, 17).

on/off ” on page 26).

L The Do Not Disturb (DND) feature is turned on. Turn it off

(see “Turning Do Not Disturb (DND) on/off” on page 27).

L If there are several non-system phones on the line that do

not ring, disconnect some of them. Having too many phones connected can also result in low ringer volumes on non-system phones.

Useful Information

Problem Cause/solution

You cannot hear a dial tone.

You cannot dial. L Check whether the dialing mode selection is correct (see

Date and time on the display flashes.

The battery is discharged.

How do I return to standby mode quickly?

L Check the connections (see “Connecting the handset and

AC adaptor” on page 14).

L Confirm the telephone line cord is properly connected

(page 15, 16, 17).

L Disconnect the unit from the telephone line and connect a

known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider.

“Dialing mode” on page 24).

L Set the date and time (see “Date and time” on page 24). L If you subscribe to Caller ID service, date and time is

automatically set when an outside call is received (see “Automatically setting date and time” on page 44).

L Please remove the battery when you cut the power supply,

as the battery will discharge automatically once the power is cut according to the time shown on page 12.

L Lift the handset, then place it back on the cradle. L Press {SP-PHONE} 2 times.

Programmable settings

Problem Cause/solution

You cannot program function items, such as the dialing mode.

Making/answering calls, intercom

Problem Cause/solution

Static is heard, sound cuts in and out.

You cannot redial the last number dialed.

For assistance, please visit http://www.panasonic.com/phonehelp 71

L Programming is not possible while in the talk or intercom

mode, or while listening to messages or the answering system is answering a call.

L Do not pause for over 30 seconds while programming. L Make sure that the unit is in standby mode.

L If your unit is connected to a telephone line with DSL

service, we recommend connecting a noise filter between the unit and the telephone line jack (see “Connecting 2 two-line telephone jacks” on page 18, “Connecting four single-line telephone jacks” on page 19). Contact your DSL provider for details.

L If the last number dialed was more than 32 digits long, the

number cannot be redialed.

L Access numbers entered after pressing {*} (TONE) will

not be included when redialing.

Useful Information

Problem Cause/solution

You cannot have a conversation using the headset.

During a power failure, you cannot make or answer a call.

The intercom does not work.

You cannot page other extension.

You cannot answer the transferred call even if the display shows “Transfer From xx”.

Phonebook

Problem Cause/solution

You cannot store a name and phone number in the phonebook.

The display returns to standby mode while viewing the phonebook.

L Make sure that {HEADSET} is pressed. L Make sure that the headset is plugged into the headset

jack properly (see “Connecting the optional headset to the unit” on page 66).

L Make sure that a battery has been installed properly (see

“Battery installation” on page 12).

L The battery may have been discharged. In that case,

replace the battery with a new one (see “Battery replacement” on page 12).

L DSL Internet connection and KX-TS4100/KX-TS4200/KX-

TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-7262) for special wiring configurations.

L The unit is in use. Try again later.

L The transferred call was disconnected before you

answered it.

L Do not pause for over 30 seconds while programming. L Make sure that the unit is in standby mode.

L Do not pause for over 30 seconds while searching.

For assistance, please visit http://www.panasonic.com/phonehelp

Caller ID

Problem Cause/solution

The caller’s information is not displayed.

The display returns to standby mode while viewing the caller list.

When a 2nd call is received on the same line, the unit does not display the new caller’s information.

You cannot dial the phone number edited in the caller list.

L You have not subscribed to Caller ID service. Contact your

telephone company to subscribe.

L If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.

L If your unit is connected to a telephone line with DSL

L The name display service may not be available in some

areas. Contact your telephone company for details.

L Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

L The caller requested not to send caller information (see

“Incoming Caller ID display” on page 43).

L If a call is being transferred to you, the caller information is

not displayed.

L Generally, caller information is displayed from the 2nd ring.

L Do not pause for over 30 seconds while searching.

L You have not subscribed to Caller ID and/or Call Waiting

with Caller ID services. Please contact your telephone service provider for details and availability of this service in your area.

L If another call is received on the same line while;

–the Automated Attendant System or answering system is

responding to a call, or

–a call is placed on hold,

the caller information will not be displayed.

L The phone number you dialed might have an incorrectly

edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (see “Editing a caller’s phone number before calling back” on page 45).

Useful Information

For assistance, please visit http://www.panasonic.com/phonehelp 73

Useful Information

Automated Attendant System/Answering system

Problem Cause/solution

The unit does not record new messages.

“Memory Full” flashes on the display, and no new messages are recorded.

You cannot listen to messages from a remote location.

While recording a greeting message, the unit starts to ring and stops recording.

During playback, incoming call tones are heard.

You have a difficulty in intercepting a call during message recording.

L The answering system is off. Turn it on (see “Turning the

answering system on/off ” on page 57).

L The caller’s message length is set to “Greeting Only”.

Select a different setting (see “Caller’s message length” on page 64).

L The message memory is full. Erase unnecessary

messages (see “Erasing a message” on page 61).

L If you subscribe to the Voice Mail service, messages are

recorded by the telephone service provider not your telephone (see “For Voice Mail service subscribers” on page 64).

L The message memory is full. Erase unnecessary

messages (see “Erasing a message” on page 61).

L A touch tone phone is required for remote operation. L Enter the remote code correctly (see “Remote code” on

page 62).

L The answering system is off. Turn it on (see “Turning the

answering system on/off ” on page 57).

L The answering system may not respond if the tones are too

short to activate the unit. Press each button firmly.

L If you enter the wrong remote code, hang up and then try

again.

L A call is being received. Answer the call and start again

after hanging up.

L A call is being received. Answer the call and start again

after hanging up.

L “Intercept Call” is turned off. Turn it on (see “Turning

the intercept call on/off ” on page 58).

L Use a phone connected to the line of the incoming call.

For assistance, please visit http://www.panasonic.com/phonehelp

FCC and other information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company. L Registration No.

..........(found on the bottom of the unit)

L Facility Interface Code.............02LS2

L Service Order Code....................9.0F

L Required Network Interface Jack

............................RJ11C, RJ14C

L Ringer Equivalence No.

(REN)..........0.3B

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.

Useful Information

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that

For assistance, please visit http://www.panasonic.com/phonehelp 75

Useful Information

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such as early morning or late evenings.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving

antenna.

– Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet

on a circuit different from that to which the receiver is connected.

– Consult the dealer or an experienced

radio/TV technician for help.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

For assistance, please visit http://www.panasonic.com/phonehelp

Useful Information

Specifications

Operating environment 5 °C – 40 °C (41 °F – 104 °F)

Dimensions (without wall mounting adaptor)

Mass (Weight) (without wall mounting adaptor)

Power consumption Standby: Approx. 5 W (PQLV210Z)

Power supply AC adaptor (120 V AC, 60 Hz)

Note:

L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.

Approx. height 105 mm x width 245 mm x depth 225 mm

/8 inches x 921/32 inches x 87/8 inches)

Approx. 1,090 g (2.4 lb.)

Maximum: Approx. 8 W (PQLV210Z)

For assistance, please visit http://www.panasonic.com/phonehelp 77

Useful Information

Customer services

For assistance, please visit http://www.panasonic.com/phonehelp

Warranty

Useful Information

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094

PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor

One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited

✄

Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to:

Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

For assistance, please visit http://www.panasonic.com/phonehelp 79

Useful Information

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or

messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,

INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY .

For assistance, please visit http://www.panasonic.com/phonehelp

Index

A Answering calls: 26

Answering system

Erasing messages: 61, 63 Listening to messages: 60, 63 TAD answer delay: 57

Turning on/off: 57, 63 Area codes: 43, 45 Auto mute: 39 Automated Attendant System

Answer delay: 54

Turning on/off: 53

B Battery

Installation: 12

Life: 12

Replacement: 12

C Call privacy: 28

Call screening: 58 Call Waiting: 29 Call Waiting Caller ID: 43 Caller ID service: 43 Caller list

Calling back: 44

Editing: 45

Erasing: 47

Storing: 46, 47

Viewing: 44 Chain dial: 34 Conference calls: 41 Connections

Communication device: 22

Handset and AC adaptor: 14

Noise filter: 18, 19

Standard telephone: 69

Telephone line cords: 15, 16, 17

D Date and time: 24

Day time: 54 Dialing mode: 24 Display language: 23 Do Not Disturb (DND): 27

E Error messages: 70

Extension No.: 23

F Flash: 29

Flash time: 30

G Greeting message: 59 H Headset, optional: 66

Index

Hold: 28 Hold reminder: 29

I Intercept call: 58

Intercom: 38

L Line group: 20, 52 M Making calls: 25

Memory capacity: 57 Memory card: 11 Message length: 64 Message waiting: 65 Missed calls: 43 Mute: 29

N Navigator key: 10

Night time: 54

P Page: 39

Pause: 26 Phonebook: 31 Power failure: 14 Pre-recorded greeting message: 60 Prime line: 51 Pulse service: 30

R Redial list: 25

Remote code: 62 Remote operation: 62 Reset all: 52 Ringer on/off: 26 Ringer type: 27 Room monitor: 40 Rotary service: 30

S Speed dial preference: 35

Speed dialer: 35 SP-phone: 25

T Toll saver: 63

Tone service: 30 Transferring calls: 40 Troubleshooting: 70 TTY: 5, 84

V Voice Mail service: 64, 65

Voice memo: 61 Volume

Handset: 25 Headset: 66 Ringer: 26 Speaker: 25

W Wall mounting: 67

Warranty: 79

For assistance, please visit http://www.panasonic.com/phonehelp 81

Notes

82 For assistance, please visit http://www.panasonic.com/phonehelp

Notes

For assistance, please visit http://www.panasonic.com/phonehelp 83

If you need assistance with setup or operation

1 Visit our website: http://www.panasonic.com/phonehelp

2 Contact us via the web at: http://www.panasonic.com/contactinfo

3 Call us at: 1-800-211-PANA (1-800-211-7262)

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product

LCarefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and

adequately insured.

L Do not send your unit to Panasonic Consumer Electronics Company listed below or to

executive or regional sales offices. These locations do not repair consumer products.

Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

This material is copyrighted by Panasonic Communications (Malaysia) Sdn. Bhd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications (Malaysia) Sdn. Bhd. © 2006 Panasonic Communications (Malaysia) Sdn. Bhd. All Rights Reserved.

PQQX15445YA FM0706FS1086

Panasonic KX-TS4300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Introduction

Accessory information

Important safety instructions

For best performance

Preparation

Symbols used in these operating instructions

Display

Location of controls

Battery installation

Setup

Connecting the handset and AC adaptor

Connecting the telephone line cords

If you subscribe to a DSL service

Setting up the line group

Connecting a communication device

Making/Answering Calls

Making calls

Answering calls

Making/answering another outside call during a conversation

Useful features during a call

Phonebook

Phonebook

Speed Dialer

Speed dialer

Multi-unit Operation

Intercom/Paging

Transferring calls

Conference calls

Caller ID Service

Using Caller ID service

Caller list

Programming

Programmable settings

Programming the phone setup features

Programming the advanced setup features

Answering system

Automated Attendant System operation

Answering system

Listening to messages

Voice memo

Remote operation

Voice Mail Service

Using Voice Mail service

Useful Information

Headset (optional)

Wall mounting

Connecting a standard telephone

Error messages

Troubleshooting

FCC and other information

Specifications

Customer services

Warranty

Index

Index