This unit is compatible with Caller ID. To use this feature, you must subscribe
to the appropriate service offered by your telephone service provider.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
For assistance, please visit http://www.panasonic.com/phonehelp3
Introduction
Introduction
Introduction
Thank you for purchasing a Panasonic integrated telephone.
We recommend keeping a record of the following information for future reference.
Serial No.Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
4
For assistance, please visit http://www.panasonic.com/phonehelp
Accessory information
Included accessories
AC adaptor
Order No. PQLV210Z
Introduction
Handset
Order No. PQJXC0401Z (Black)
one
Handset cord
Order No. PQJA212N (Gray)
one
Wall mounting adaptor
Order No. PQYL10021Z
one
one
4-wire telephone line cord
Order No. PQJA10088Z
two
Additional/replacement accessories
Accessory itemOrder number
HeadsetKX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, KX-TCA93, KX-TCA94, or
KX-TCA95
2-line adaptorKX-J24
2-line splitterKX-J42
T-adaptorKX-J66
2-wire telephone line cordPQJA10075Z
9 V Alkaline (6LR61) back-up battery Use standard store bought 9 V Alkaline battery
Sales and support information
L To order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
For assistance, please visit http://www.panasonic.com/phonehelp5
Introduction
Important safety
instructions
When using the product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners. Use a
moist cloth for cleaning.
4. Do not use the product near water,
for example near a bathtub, wash
bowl, kitchen sink, etc.
5. Place the product securely on a
stable surface. Serious damage and/
or injury may result if the product
falls.
6. Do not cover slots and openings on
the product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked
on the product. If you are not sure of
the type of power supplied to your
home, consult your dealer or local
power company.
8. Do not place objects on the power
cord. Install the product where no
one can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
risk of fire or electric shock. Never
spill any liquid on the product.
11. To reduce the risk of electric shock,
do not disassemble the product.
Take the product to an authorized
service center when service is
required. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power
outlets and take to an authorized
service center when the following
conditions occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not work
normally by following the
operating instructions. Adjust
only controls covered by the
operating instructions. Improper
adjustment may require
extensive work by an authorized
service center.
E. If the product has been dropped
or physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a
gas leak, when in the vicinity of the
leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the
6
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
telephone line has been disconnected
at the network interface.
L Use caution when installing or
modifying telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and
is easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery specified.
L Do not dispose of the battery in a fire.
It may explode. Check with local waste
management codes for special
disposal instructions.
L Do not open or mutilate the battery.
Released electrolyte is corrosive and
may cause burns or injury to the eyes
or skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery in order not to short the battery
to conductive materials such as rings,
bracelets, and keys. The battery and/
or conductor may overheat and cause
burns.
L Do not recharge the battery provided
with or identified for use with the
product. The battery may leak
corrosive electrolyte or explode.
L Do not attempt to rejuvenate the
battery provided with or identified for
use with the product by heating.
Sudden release of battery electrolyte
may occur causing burns or irritation
to the eyes or skin.
L Remove the battery from the product if
the product will not be used for a long
period of time (several months or
more). During this time the battery
could leak in the product.
L Discard the “dead” battery as soon as
possible. The “dead” battery may leak
in the product.
L Do not store the product, or the battery
provided with or identified for use with
the product, in high temperature
areas. A battery that is stored in a
freezer or refrigerator for the purpose
of extending shelf life should be
protected from condensation during
storage and defrosting. A battery
should be stabilized at room
temperature prior to use after cold
storage.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
L Unplug the product from power outlets
if it emits smoke, an abnormal smell,
or makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has
stopped emitting and contact the
Panasonic Call Center at 1-800-211PANA (1-800-211-7262).
For assistance, please visit http://www.panasonic.com/phonehelp7
Introduction
For best performance
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of
the product.
L When you leave the product unused
for a long period of time, unplug the
product from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should
also be avoided.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
8
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Preparation
Symbols used in these operating instructions
SymbolMeaning
{ }: button name
Example:
{MENU/SET}, {SP-PHONE}
Example:
“Ringer Type”
Example:
Select “Phone Setup”.
{V}{^}{<} { > }Press down, up, left, or right on the navigator key.
The words in the brackets indicate button names on
the unit.
The words in quotations indicate the menu on the
display.
Press {V} or {^} to select “Phone Setup”.
Display
Example:
For assistance, please visit http://www.panasonic.com/phonehelp9
Preparation
Location of controls
A Speaker
B Line buttons and indicators
C Speed dial (extension) buttons
D Display
E {*} (TONE)
F {FLASH}
G {REDIAL/PAUSE}
H {MUTE}
MUTE indicator
I {SP-PHONE} (Speakerphone)
SP-PHONE indicator
10
For assistance, please visit http://www.panasonic.com/phonehelp
J {HEADSET}
HEADSET indicator
K {DND} (Do Not Disturb)
DND indicator
L {MENU/SET}
M Navigator key ({V}{^}{<}{>})
N {CONFERENCE}
O {HOLD}
P {LOWER}
Preparation
Q Headset jack
R {REC/ERASE ALL}
S Volume key ({-} {+})
T {ANSWER ON}
ANSWER ON indicator
U {INTERCOM}
INTERCOM indicator
V {TRANSFER}
For assistance, please visit http://www.panasonic.com/phonehelp11
W {MESSAGE}
MESSAGE indicator
X {CALLER ID}
Y {ERASE}
Z {PHONEBOOK}
! MIC (Microphone)
Preparation
Not
Not
Battery installation
Install a 9 V Alkaline (6LR61) battery
(sold separately) in the battery
compartment. It works as emergency
power during a power failure. The unit
will work as a standard telephone, so
that you can make or answer outside
calls with the handset. (You cannot use
the speakerphone, intercom, etc.)
1 Open the battery cover by sliding in
the direction of arrow (1), and take
out the battery snap (2).
2 Match the polarity and snap the
battery to the battery snap as shown.
3 Place the battery into the battery
compartment.
4 Dress the battery snap wire, and
close the battery cover.
e:
L Please refer to “Battery” on page 7 for
correct battery usage.
L When the display shows “LOW BATT”
with a 9 V battery in the unit, the
battery needs to be changed
immediately. If the battery level is too
low, all LEDs might light up or flash
and the unit is not guaranteed to
perform as normal during a power
failure. Replacing with a fresh battery
will restore normal function.
L The Manganese (6F22) battery can be
used but operating time when using it
will be dramatically shortened.
L It is recommended that the battery is
replaced annually.
L It is recommended that the battery is
replaced after a power outage.
L The battery operating time may
depend on usage conditions, ambient
temperature, and battery quality.
L During a power failure the battery will
retain the clock memory (see “Date
and time” on page 24) and the redial
memory (see “Making a call using the
redial list” on page 25). If you do not
install the battery, the data in memory
will be lost during a power failure.
L When storing or disposing of the
battery, please cover the positive (S)
and negative (T) terminals with tape.
Battery replacement
Disconnect the telephone line cord(s)
before opening the battery cover.
e:
L You do not need to disconnect the AC
adaptor, otherwise the clock memory
and the redial memory will be lost.
L Please refer to “Battery” on page 7 for
correct battery usage.
Battery life
The battery works as emergency power
during a power failure.
Please remove the battery when you
cut the power supply, as the battery
will discharge automatically once the
power is cut according to the time as
follows.
Operating time
Operation
While in use
(talking)
While not in
use (standby)
(for a Panasonic
Alkaline battery)
Approx. 3 hours
Approx. 4 hours
12
For assistance, please visit http://www.panasonic.com/phonehelp
Setup
This unit can be used in 3 positions.
On the desk
– Normal (without the wall mounting adaptor)
– With the wall mounting adaptor
You can attach the wall mounting adaptor to slope this unit.
Preparation
On the wall
See “Wall mounting” on page 67 for details.
For assistance, please visit http://www.panasonic.com/phonehelp13
L To attach the wall mounting adaptor,
push it in the direction of the arrows
(1 and 2) as shown.
Preparation
I
Not
Connecting the handset and AC adaptor
mportant:
L Use only the included Panasonic handset PQJXC0401Z.
L Use only the included Panasonic AC adaptor PQLV210Z.
e:
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to
feel warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight
of the adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using a
Panasonic T-adaptor KX-J66 (see “Connecting a standard telephone” on page 69).
Emergency power can be supplied to the unit by installing a 9 V Alkaline (6LR61)
back-up battery (see “Additional/replacement accessories” on page 5).
For assistance, please visit http://www.panasonic.com/phonehelp
14
Preparation
Not
Connecting the telephone line cords
A maximum of 16 system phones (KX-TS4100/KX-TS4200/KX-TS4300) can be
connected in parallel. To use the intercom, LINE1 must be connected at all extensions,
and must be the same phone number.
Connecting the units to individual two-line telephone jacks
e:
L If a non-system phone is connected to the system phone (KX-TS4100/KX-TS4200/
KX-TS4300), the line indicators of this unit will not function for that telephone.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
For assistance, please visit http://www.panasonic.com/phonehelp15
Preparation
Connecting 2 two-line telephone jacks
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
16
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Connecting four single-line telephone jacks
For this connection, please purchase two Panasonic 2-line adaptors KX-J24 and two
2-wire telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement
accessories” on page 5).
*1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire
(single line) telephone line onto a single 4-wire (2-line) telephone line cord.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
For assistance, please visit http://www.panasonic.com/phonehelp17
Preparation
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between
the unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (see “Using Caller ID service” on page 43) do not function properly.
Connecting 2 two-line telephone jacks
For this connection, please purchase a Panasonic 2-line splitter KX-J42 and two 2-wire
telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement
accessories” on page 5).
Example: DSL line is LINE2.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
18
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Connecting four single-line telephone jacks
For this connection, please purchase a Panasonic 2-line adaptor KX-J24 and three
2-wire telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement
accessories” on page 5).
Example: DSL line is LINE2.
*1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire
(single line) telephone line onto a single 4-wire (2-line) telephone line cord.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
For assistance, please visit http://www.panasonic.com/phonehelp19
Preparation
I
Not
Setting up the line group
If you have more than 2 system phones (KX-TS4100/KX-TS4200/KX-TS4300) and use
more than 4 lines in your system phones, you can set up the line group to work correctly
with the units. To program the line group, see “Line group” on page 52.
mportant:
L You can set up the line group only for LINE4.
e:
L You can set up the line group unconnected from other extensions (private line). To
program the private line, see “Line group” on page 52.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
For assistance, please visit http://www.panasonic.com/phonehelp
20
Example:
Preparation
*1 This unit uses the LINE1/2 (with 4-wire telephone line cord) and LINE3/4 (with 4-wire
telephone line cord) jacks.
*2 This unit uses the LINE1/2 (with 4-wire telephone line cord), LINE3/4 (with 2-wire
telephone line cord), and LINE4 (with 2-wire telephone line cord) jacks.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
For assistance, please visit http://www.panasonic.com/phonehelp21
Preparation
Not
Connecting a communication device
After connecting the telephone line cords to two-line telephone jacks, you can connect a
communication device (computer, modem, fax, etc.) through this unit using the LINE2
or LINE4 jacks.
e:
L If the communication device is in use, use LINE1 or LINE3 to make or answer other
calls. Otherwise the communication device may not operate properly.
DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work
at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-
7262) for special wiring configurations.
22
For assistance, please visit http://www.panasonic.com/phonehelp
Setting the unit before
I
Not
use
Display language
Choose whether the display appears in
English or Spanish. The default setting is
“English”.
mportant:
L Make sure that the unit is in standby
mode.
1 Press {MENU/SET}.
2 Select “Phone Setup”, then press
{MENU/SET}.
3 Select “Language”, then press
{MENU/SET}.
Preparation
4 Select the desired setting, then press
{MENU/SET}.
5 Press and hold {MENU/SET} to
return to standby mode.
e:
L To return to the previous menu, press
{<}.
L If you select a language you cannot
read, press {MENU/SET} 2 times,
press {V}, press {MENU/SET}, select
the desired language, then press
{MENU/SET}.
For assistance, please visit http://www.panasonic.com/phonehelp23
Preparation
I
Not
I
Not
Date and time
Set the correct date and time. When you
play back a message from the
answering system (see “Listening to
messages” on page 60), the unit
announces the day and time it was
recorded.
mportant:
L Make sure that the unit is in standby
mode.
1 Press {MENU/SET}.
2 Select “Phone Setup”, then press
{MENU/SET}.
3 Select “Date & Time”, then press
{MENU/SET}.
➔
Date & Time
Auto Mute
Tone/Pulse
[V/^]:Scroll
4 Enter the current year by selecting 2
digits, then press {MENU/SET}.
Example: 2006
{0}{6}
L You can set the year 2000 to 2099.
5 Enter the current month and day by
selecting 2 digits for each, then press
{MENU/SET}.
Example: August 15
{0}{8}{1}{5}
6 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each, then press
{MENU/SET}.
Example: 9:30
{0}{9}{3}{0}
7 Select “A” (AM) or “P” (PM), then
press {MENU/SET} .
8 Press and hold {MENU/SET} to
return to standby mode.
e:
L To return to the previous menu, press
{<}.
L If you make a mistake when entering
the date and time, press {<} or
{>} to move the cursor, then make
the correction.
Dialing mode
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
mportant:
L Make sure that the unit is in standby
mode.
1 Press {MENU/SET}.
2 Select “Phone Setup”, then press
{MENU/SET}.
3 Select “Tone/Pulse”, then press
{MENU/SET}.
➔
Tone/Pulse
Flash Time
Hold Reminder
[V/^]:Scroll
4 Select the desired setting, then press
{MENU/SET}.
Tone/Pulse
=Tone
[SET]:Save
[V/^]:Change
5 Press and hold {MENU/SET} to
return to standby mode.
e:
L To return to the previous menu, press
{<}.
24
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Not
Not
Making calls
Using the handset
1 Lift the handset.
L The prime line (see “Prime line” on
page 51) is automatically selected
and the line indicator lights.
L The display shows the length of
the call.
2 Dial the phone number.
L The dialed number is displayed. If
you dial a phone number longer
than 15 digits, all the digits will be
shifted to the left side.
3 When you finish talking, place the
handset on the cradle.
L The line indicator goes out.
L The length of the call will remain
on the display for a few seconds.
e:
L The line indicator flashes while
another phone is using the line.
Using the speakerphone
1 Press {SP-PHONE}.
L The SP-PHONE indicator lights.
L The prime line (see “Prime line” on
page 51) is automatically selected
and the line indicator lights.
L The display shows the length of
the call.
2 Dial the phone number.
L The dialed number is displayed. If
you dial a phone number longer
than 15 digits, all the digits will be
shifted to the left side.
L If you misdial, press {SP-PHONE}
and start again from step 1.
3 When you finish talking, press
{SP-PHONE}.
L The SP-PHONE and the line
indicators go out.
L The length of the call will remain
on the display for a few seconds.
Making/Answering Calls
e:
L The line indicator flashes while
another phone is using the line.
L Use the speakerphone in a quiet
environment.
L In step 1, you can select a line by
pressing a line button with an unlit
indicator instead of pressing
{SP-PHONE}. Be sure that the
handsfree mode is set to
“Speakerphone” (see “Handsfree
mode” on page 51).
Switching between handset and
speakerphone
Switching from handset to
speakerphone
Press {SP-PHONE}, then place the
handset on the cradle.
Switching from speakerphone to
handset
Lift the handset.
Adjusting the handset volume (5
levels) or speaker volume (8 levels)
Press {-} or {+} repeatedly while
talking.
Redialing the last number dialed
1 Lift the handset or press
{SP-PHONE} or a line button.
2 Press {REDIAL/PAUSE}.
Making a call using the redial list
The last 6 phone numbers dialed are
stored in the redial list.
1 Press {REDIAL/PAUSE}.
2 Press {V} or {^} to select the
desired number.
3 Lift the handset or press
{SP-PHONE} or a line button.
For assistance, please visit http://www.panasonic.com/phonehelp25
Making/Answering Calls
I
Not
Not
Not
I
Erasing a number in the redial list
mportant:
L Make sure that the unit is in standby
mode.
1 Press {REDIAL/PAUSE}.
Answering calls
When a call is being received, the unit
rings and the called line indicator flashes
rapidly.
2 Press {V} or {^} to select the
desired number, then press
{ERASE}.
3 Select “Yes?”, then press {ERASE}
or {MENU/SET} .
3215555
Erase
Yes?
L To cancel, select “No?”, then press
{MENU/SET}.
4 Press {REDIAL/PAUSE} to return to
standby mode.
e:
L To return to the previous menu, press
{<}.
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed (see
“Chain dial” on page 34).
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 Lift the handset or press
{SP-PHONE} or a line button.
2 Press {9}, then press
{REDIAL/PAUSE}.
3 Dial the phone number.
e:
L A 3.5 second pause is inserted each
time {REDIAL/PAUSE} is pressed.
Press repeatedly to insert longer
pauses.
Using the handset
1 Lift the handset.
2 When you finish talking, place the
handset on the cradle.
Using the speakerphone
1 Press {SP-PHONE}.
2 Speak into the MIC.
3 When you finish talking, press
{SP-PHONE}.
e:
L In step 1, you can also answer the call
by pressing the flashing line button. Be
sure that the handsfree mode is set to
“Speakerphone” (see “Handsfree
mode” on page 51).
Adjusting the ringer volume (4 levels)
Press {-} or {+} repeatedly when in
standby mode.
Turning ringer on/off
Turn the ringer on/off for each line.
mportant:
L Make sure that the unit is in standby
mode.
1 Press {MENU/SET}.
2 Select “Advanced Setup”, then
press {MENU/SET} .
26
For assistance, please visit http://www.panasonic.com/phonehelp
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