Panasonic KX-TGJ420EB Instruction manual

Operating Instructions

Digital Cordless Phone

Model No.

KX-TGC210E KX-TGC212E KX-TGC213E

Digital Cordless Answering System

Model No.

KX-TGC220E KX-TGC222E KX-TGC223E KX-TGC224E

Model shown is KX-TGC210.

Before initial use, see “Getting Started” on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

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Introduction

Model composition .......................................3

Accessory information ..................................3

General information

......................................5

Important Information

For your safety .............................................6

Important safety instructions ........................7

For best performance ...................................7

Other information .........................................8

Specifications ...............................................9

Getting Started

Setting up ...................................................10

Controls ......................................................12

Display icons ..............................................13

Turning the power on/off ............................14

Language setting ........................................14

Date and time .............................................14

Recording your greeting message .............14

Other settings .............................................15

Making/Answering Calls

Making calls ...............................................16

Answering calls ..........................................16

Useful features during a call .......................16

Intercom .....................................................17

Key lock ......................................................18

Phonebook

Phonebook .................................................19

Speed dial ..................................................20

Programming

Menu list .....................................................21

Alarm ..........................................................25

Nuisance call block ....................................26

Other programming ....................................27

Caller ID Service

Using Caller ID service ...............................29

Caller list ....................................................29

Answering System

Answering system ......................................31

Turning the answering system on/off .........31

Greeting message ......................................31

Listening to messages ...............................32

Remote operation .......................................33

Answering system settings .........................34

Useful Information

Voice mail service ......................................36

Character entry ..........................................36

Error messages ..........................................38

Troubleshooting .........................................38

Conditions of guarantee .............................43

Index

Index...........................................................44

Table of Contents

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Model composition

n KX-TGC210 series n KX-TGC220 series

R M

odel shown is KX-TGC212. R Model shown is KX-TGC222.

Series Model No.

Base unit Handset

Part No. Part No. Quantity

KX-TGC210 s

eries

KX-TGC210 KX-TGC210 KX-TGCA20 1

KX-TGC212 KX-TGC210 KX-TGCA20 2

KX-TGC213 KX-TGC210 KX-TGCA20 3

KX-TGC220 s

eries

KX-TGC220 KX-TGC220 KX-TGCA20 1

KX-TGC222 KX-TGC220 KX-TGCA20 2

KX-TGC223 KX-TGC220 KX-TGCA20 3

KX-TGC224 KX-TGC220 KX-TGCA20 4

Accessory information

Supplied accessories

No.

Supplied handset qty.

1 unit

2 units

3 units

4 units

Accessory item/Part number Accessory quantity

A AC adaptor for base unit/PNLV226E0X 1 1 1 1 B Telephone line cord/

NJA1113Y (Black/for U.K.) or

PNJA1037Z (Transparence/for U.K.)

1 1 1 1

Rechargeable batteries

2 4 6 8

Handset cover

1 2 3 4

Charger

– 1 2 3

F AC adaptor for charger/PNLV233EKX – 1 2 3

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Introduction

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*1 KX-TGC210/KX-TGC220 *

2 KX-TGC212/KX-TGC222 *3 KX-TGC223/KX-TGC213 *4 KX-TGC224 *5 See page 4 for replacement battery information. *6 The handset cover comes attached to the handset. *7 PNLC1042ZB (Black), PNLC1042ZS (Silver)

B C D E F

Additional/replacement accessories

lease contact your nearest Panasonic dealer for sales information.

Accessory item Model number/Specifications

Rechargeable b

atteries

Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset – 1.2 V – Minimum amperage of 550 mAh

DECT repeater KX-A405

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

e recommend using Panasonic rechargeable batteries.

Other information

R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product.

Sales and support information

Customer Communications Centre

R For customers within the U.K.: 0344 844 3899 R For customers within Ireland: 01289 8333 R For further support on your product, please visit our website: www.panasonic.co.uk

Direct Sales at Panasonic U.K.

R O

rder accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays).

R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Introduction

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R A

lso available through our Internet is direct shopping for a wide range of finished products.

Take a browse on our website for further details.

shop.panasonic.co.uk/

General information

R T

his equipment is designed for use on the U.K. and Ireland analogue telephone network.

R In the event of problems, you should contact your equipment supplier in the first instance.

Declaration of Conformity:

R Panasonic Corporation declares that the radio equipment type (KX-TGC210 series/

KX-TGC220 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc

Contact to Authorised Representative:

Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany

Ecodesign information

codesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation

No. 801/2013. From 1 January 2015.

Please visit here: http://www.ptc.panasonic.eu/erp Click [Downloads] a Energy related products information (Public)

Power consumption in networked standby and guidance are mentioned in the web site above.

For your future reference

e recommend keeping a record of the following information to assist with any repair under

warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Introduction

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For your safety

o prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

R U

se only the power source marked on the

product.

R Do not overload power outlets and

extension cords. This can result in the risk of fire or electric shock.

R Completely insert the AC adaptor/power

plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

R Regularly remove any dust, etc. from the

AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

R Unplug the product from power outlets if it

emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.

R Unplug from power outlets and never touch

the inside of the product if its casing has been broken open.

R Never touch the plug with wet hands.

Danger of electric shock exists.

Installation

R T

o prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

R Do not place or use this product near

automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

R D

o not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

Operating safeguards

R U

nplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

R Do not disassemble the product. R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

R C

onsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)

R Do not use the product in health care

facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

R Never install telephone wiring during an

electrical storm.

R Never install telephone line jacks in wet

locations unless the jack is specifically designed for wet locations.

R Never touch uninsulated telephone wires or

terminals unless the telephone line has been disconnected at the network interface.

R Use caution when installing or modifying

telephone lines.

R The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Important Information

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R T

his product is unable to make calls when:

– the handset batteries need recharging or

have failed. – there is a power failure. – the key lock feature is turned on.

Battery

R W

e recommend using the batteries noted

on page 4. USE ONLY rechargeable

Ni-MH batteries AAA (R03) size.

R Do not mix old and new batteries. R Do not open or mutilate the batteries.

Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

R Exercise care when handling the batteries.

Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

R Charge the batteries provided with or

identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

R Only use a compatible base unit (or

charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Important safety i

nstructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries i

ndicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

he base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free

communications, place your base unit: – at a convenient, high, and central

location with no obstructions between the handset and base unit in an indoor environment.

– away from electronic appliances such as

TVs, radios, personal computers, wireless devices, or other phones.

– facing away from radio frequency

transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

R Coverage and voice quality depends on the

local environmental conditions.

R If the reception for a base unit location is

not satisfactory, move the base unit to another location for better reception.

Environment

R K

eep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

R The product should be kept free from

excessive smoke, dust, high temperature, and vibration.

R The product should not be exposed to

direct sunlight.

R Do not place heavy objects on top of the

product.

R When you leave the product unused for a

long period of time, unplug the product from the power outlet.

R The product should be kept away from heat

sources such as radiators, cookers, etc. It

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Important Information

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should not be placed in rooms where the t

emperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.

R The maximum calling distance may be

shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

R Operating the product near electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care

R W

ipe the outer surface of the product

with a soft moist cloth.

R Do not use benzine, thinner, or any

abrasive powder.

Other information

AUTION: Risk of explosion if battery is

replaced by an incorrect type. Dispose of used batteries according to the instructions.

Notice for product disposal, transfer, or return

R This product can store your private/

confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Information for Users on Collection a

nd Disposal of Old Equipment and

used Batteries

These symbols (A,

B, C) on the products,

packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European U

nion

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other C

ountries outside the European Union

These symbols (A, B, C) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Note for the battery symbol

his symbol (B) might be used in

combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved.

Note for the battery removal procedure

Refer to “Battery installation” on page 10.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Important Information

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Specifications

R Standard:

DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)

R Frequency range:

1.88 GHz to 1.90 GHz

R RF transmission power:

Approx. 10 mW (average power per channel) 250 mW (max.)

R Power source:

100–240 V AC, 50/60 Hz

R Power consumption:

Base unit*1:

Standby: Approx. 0.52 W Maximum: Approx. 2.7 W

Base unit*2:

Standby: Approx. 0.54 W Maximum: Approx. 2.7 W

Charger:

Standby: Approx. 0.12 W Maximum: Approx. 1.8 W

R Operating conditions:

0 °C–40 °C, 20 %–80 % relative air humidity (dry)

*1 KX-TGC210 series: page 3 *2 KX-TGC220 series: page 3

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Important Information

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Setting up

Connections

Base unit

Connect the AC adaptor to the unit by p

ressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power o

utlet. Connect the telephone line cord to the u

nit, then to the telephone line jack until you hear a click. A DSL/ADSL filter (not supplied) is r

equired if you have a DSL/ADSL service.

Note:

R Use only the supplied Panasonic AC

adaptor PNLV226E.

R Use only the supplied telephone line cord.

Charger

A Connect the AC adaptor plug to the

nit until you hear a click.

B Connect the AC adaptor to the power

utlet.

Note:

R U

se only the supplied Panasonic AC

adaptor PNLV233E.

Battery installation

R U

SE ONLY rechargeable Ni-MH batteries

AAA (R03) size (

R D

o NOT use Alkaline/Manganese/Ni-Cd

batteries.

R Confirm correct polarities (

, ).

R Follow the directions on the display to set

up the unit.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Getting Started

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Battery charging

Charge for about 7 hours.

R Confirm “Charging” is displayed (1). R W

hen the batteries are fully charged,

“Fully charged” is displayed.

Note when setting up

Note for connections

R T

he AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

R The AC adaptor should be connected to a

vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

During a power failure

he unit cannot be used to make or receive calls during a power failure. We recommend connecting a corded-type telephone that does not use an AC adaptor to your telephone line.

Note for battery installation

R U

se the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7.

Note for battery charging

R I

t is normal for the handset to feel warm

during charging.

R C

lean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Icon Battery level

High

Medium

Low

Needs charging.

Panasonic Ni-MH battery p

erformance (supplied batteries)

Operation Operating time

In continuous use 16 hours max.

Not in use (standby) 200 hours max.

Note:

R A

ctual battery performance depends on usage and ambient environment.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Getting Started

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Controls

Handset

Speaker M N

(Talk)

Dial keypad MZN (Speakerphone) Microphone Receiver Display

M N

(Off/Power)

/ECON

R: Recall/Flash ECO: Eco mode shortcut key

M N

(Intercom)

R This feature is not available for single

handset models.

Charge contacts

n C

ontrol type

Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: , OK, etc.)

avigator key

Navigator keys functions as follows.

Symbol Meaning

N MDN Up

M N

MCN Down MWN MFN Left MTN MEN Right

– MDN,

MCN, MFN, or MEN: Scroll through

various lists and items.

– MDN or MCN (

): Adjust the receiver or

peaker volume while talking.

– M

(Caller list): View the caller list.

– MWN (Phonebook): View the phonebook

entry.

– MTN (Redial): View the redial list.

Base unit

n KX-TGC210 series: page 3

A B

Charge contacts

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Getting Started

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M N

(Locator)

R You can locate a misplaced handset

by pressing M

n KX-TGC220 series: page 3

DFGHI

Charge contacts Speaker

MjN/M

kN (VOL.: Volume up/down)

NSWER ON/OFFN

ANSWER ON/OFF indicator M N

(PLAY/STOP)

Message indicator M N

(Repeat)

M N

(Skip)

MERASEN M N

(LOCATOR)

R You can locate a misplaced handset

by pressing M

Display icons

Handset display items

Item Meaning

Range status: The more bars v

isible, the closer the handset

is to the base unit.

Out of base unit range

Paging, intercom mode

Z Speakerphone is on.

(

page 16)

Item Meaning

The line is in use. R W

hen flashing slowly: The

call is put on hold.

R When flashing rapidly: An

incoming call is now being received.

Missed call

(page 29)

The base unit transmission p

ower is set to “Low”.

(page 15)

The LCD backlight is off. (

page 23)

R W

hen displayed next to the battery icon: Answering system is on.*3 (page 31)

R When displayed with a

number: New messages have been recorded.

(page 32)

“G

reeting Only” is

selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded.

(page 35)

Battery level

Alarm is on. (page 25)

Privacy mode is on.

(page 23)

Ringer volume is off. (

page 22)

Nuisance call blocked.

(page 26)

New voice mail message r

eceived.*4 (page 36)

Line in u

Someone is using the line.

IN USE

Answering system is being u

sed by:

– another handset

– the base unit.

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Getting Started

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*1 KX-TGC212/KX-TGC213/KX-TGC222/

X-TGC223/KX-TGC224 *2 Caller ID subscribers only *3 KX-TGC220 series: page 3 *4 Voice mail subscribers only

Handset soft key icons

Icon Action

Returns to the previous screen or o

utside call.

Displays the menu.

OK Accepts the current selection.

Makes a call. (page 16)

Temporarily turns off the ringer f

or incoming calls. (page 16)

Places a call on hold.

W Opens the phonebook.

Allows you to edit phone n

umbers. (page 26)

Adds new entry. (page 20)

Displays the character entry m

ode for phonebook search.

(page 19)

Turns the key lock feature off. (

page 18)

Stops alarm. (page 25)

Snooze button on the alarm. (

page 25)

Selects entries or handsets. (

page 25)

Stops recording or playback.

Stores phone numbers. (

page 19)

Erases the selected item.

Allows you to make an intercom call.

C Erases a number/character.

Puts the call on mute.

*1 KX-TGC212/KX-TGC213/KX-TGC222/

X-TGC223/KX-TGC224 *2 KX-TGC220 series: page 3

Turning the power on/off

ress M

for about 2 seconds.

Language setting

Display language

1 M

N#110

2 MbN:

Select your desired language. a

MOKN

3 M

Date and time

1 M N#101 2 E

nter the current date, month, and year.

a MOKN Example: 15 July, 2016

15 07 16

3 Enter the current hour and minute.

Example: 9:30

09 30 R You can select 24-hour or 12-hour

clock format (“AM” or “PM”) by pressing *.

4 MOKN a M

Recording your greeting m

essage

Available for:

X-TGC220 series (page 3)

You can record your own greeting message i

nstead of using a pre-recorded greeting

message. See page 31 for details.

1 M

N#302

2 MbN:

“Yes” a MOKN

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Getting Started

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3 R

ecord a greeting message. a MnN a

Other settings

One touch eco mode

he MR/ECON button on the handset enables

you to activate the eco function with one touch. By activating eco mode, your unit can reduce the base unit transmission power by up to 90 % in standby mode. You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is “Normal”. – When the one touch eco mode is on: “Low”

is temporarily displayed and

is shown

on the handset display instead of .

–

When the one touch eco mode is off: “Normal” is temporarily displayed and

goes off from the handset display.

ote:

R When there is another cordless phone

nearby and it is in use, the base unit transmission power may not be reduced. (KX-TGC212/KX-TGC213/KX-TGC222/ KX-TGC223/KX-TGC224)

R Activating one touch eco mode reduces the

range of the base unit in standby mode.

R If you set the repeater mode to “On”

(page 27): – One touch eco mode is cancelled. – “Eco Setup” is not shown in the

display menu (page 23).

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Getting Started

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+ 33 hidden pages