Panasonic KX-TG4382NZ, KX-TG4381NZ, KX-TG4391NZ, KX-TG4392NZ User Manual
Operating Instructions
5.8 GHz Digital Cordless Phone
Model No. KX-TG4381NZ
with 2 Handsets
Model No. KX-TG4382NZ
5.8 GHz Digital Cordless
Answering System
Model No. KX-TG4391NZ
with 2 Handsets
Model No. KX-TG4392NZ
Model shown is KX-TG4381NZ.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Table of Contents
Introduction
Product information . . . . . . . . . . . . . . . 3
Accessory information. . . . . . . . . . . . . 5
For your safety . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . 8
For best performance . . . . . . . . . . . . . 8
Preparation
Controls. . . . . . . . . . . . . . . . . . . . . . . 10
Display. . . . . . . . . . . . . . . . . . . . . . . . 12
Connections . . . . . . . . . . . . . . . . . . . 12
Battery installation and replacement . 13
Battery charge . . . . . . . . . . . . . . . . . . 14
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . 15
Setting up the unit before use . . . . . . 15
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 16
Headset (optional) . . . . . . . . . . . . . . . 16
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 37
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 39
Transferring calls, conference calls . 39
Handset locator . . . . . . . . . . . . . . . . 40
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . 41
Error messages . . . . . . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . 44
Specifications . . . . . . . . . . . . . . . . . . 50
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 51
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 17
Answering calls . . . . . . . . . . . . . . . . . 17
Useful features during a call . . . . . . . 18
Dial lock. . . . . . . . . . . . . . . . . . . . . . . 19
Phonebook
Phonebook . . . . . . . . . . . . . . . . . . . . 20
Programming
Programmable settings . . . . . . . . . . . 22
Special instructions for programmable
settings . . . . . . . . . . . . . . . . . . . . . . . 26
Caller ID Service
Using Caller ID service . . . . . . . . . . . 28
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system . . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message. . . . . . . . . . . . . . . 31
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 33
Remote operation . . . . . . . . . . . . . . . 34
Answering system settings . . . . . . . . 35
2
Introduction
Product information
Thank you for purchasing a Panasonic digital cordless phone.
L The suffix (NZ) in the following model numbers will be omitted in these instructions:
KX-TG4381NZ/KX-TG4382NZ/KX-TG4391NZ/KX-TG4392NZ
L References in these operating instructions to the charger and multiple handsets
are for KX-TG4382/KX-TG4392 only.
Notable differences between the models
KX-TG4381 series
L Model shown is
KX-TG4382.
Base unit Handset
Model No.
Part No. Part No. Quantity
KX-TG4381 KX-TG4381 KX-TGA433 1
KX-TG4382 KX-TG4381 KX-TGA431 2
KX-TG4391 series
L Model shown is
KX-TG4392.
Base unit Handset
Model No.
Part No. Part No. Quantity
KX-TG4391 KX-TG4391 KX-TGA431 1
KX-TG4392 KX-TG4391 KX-TGA431 2
3
Introduction
Feature differences
Intercom
Model No. Answering system
| ⇔ N
KX-TG4381 – – –
KX-TG4382 – – r
KX-TG4391 rr–
KX-TG4392 rrr
*1 Intercom calls can be made between the handset and base unit.
*2 Intercom calls can be made between the handsets.
*1
N ⇔ N
*2
4
Accessory information
Supplied accessories
Introduction
Quantity
No. Accessory item/Part number
1 AC adaptor for base unit/PQLV207AL 1 1
2 Telephone line cord 1 1
3 Wall mounting adaptor 1 1
4 Rechargeable batteries
5 Handset cover
6 Belt clip 1 2
7 Charger – 1
8 AC adaptor for charger/PQLV209AL – 1
*1 See page 5 for replacement battery information.
*2 The handset cover comes attached to the handset.
12345
*2
*1
KX-TG4381/
KX-TG4391
24
12
KX-TG4382/
KX-TG4392
678
Replacement battery information
L Please contact your nearest Panasonic dealer for sales information.
L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This
model requires 2 AAA (R03) batteries for every handset. For best performance, we
recommend using Panasonic rechargeable batteries (Order No. HHR-4MPT).
5
Introduction
For your safety
To prevent severe injury and loss of
life/property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
Radio waves emitted from this product
may cause such devices to
malfunction resulting in an accident.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
WARNING
Power connection
L Use only the power source marked on
the product.
L Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
L Completely insert the AC
adaptor/power plug into the power
outlet. Failure to do so may cause
electric shock and/or excessive heat
resulting in a fire.
L Regularly remove any dust, etc. from
the AC adaptor/power plug by pulling
it from the power outlet, then wiping
with a dry cloth. Accumulated dust
may cause an insulation defect from
moisture, etc. resulting in a fire.
L Unplug the product from power outlets
if it emits smoke, an abnormal smell,
or makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has
stopped emitting and contact an
authorised service centre.
L Never touch the plug with wet hands.
Danger of electric shock exists.
L Do not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If the
telephone line cord plug becomes
wet, immediately pull it from the
telephone wall socket, and do not use.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
5.76 GHz to 5.84 GHz, and the RF
transmission power is 200 mW
(max.).)
L Do not use the product in health care
facilities if any regulations posted in
the area instruct you not to do so.
Hospitals or health care facilities may
be using equipment that could be
sensitive to external RF energy.
CAUTION
Installation and relocation
Installation
L To prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
L Do not place or use this product near
automatically controlled devices such
as automatic doors and fire alarms.
6
L Never install telephone wiring during
an electrical storm.
L Never install telephone line sockets in
wet locations unless the socket is
specifically designed for wet
locations.
L Never touch uninsulated telephone
wires or terminals unless the
telephone line has been disconnected
at the network interface.
L Use caution when installing or
modifying telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and
is easily accessible.
Introduction
General notice
L This equipment will be inoperable
when mains power fails.
L When a failure occurs which results in
the internal parts becoming
accessible, disconnect the power
supply cord immediately and return
the product to an authorised service
centre.
L This product is unable to make calls
when:
– the handset batteries need
recharging or have failed.
– there is a power failure.
Battery
L We recommend using the batteries
noted on page 5. USE ONLY
rechargeable Ni-MH batteries AAA
(R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the
batteries is corrosive and may cause
burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
L Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets or
keys to touch the batteries, otherwise
a short circuit may cause the batteries
and/or the conductive material to
overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product
only, in accordance with the
instructions and limitations specified
in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do
not tamper with the base unit (or
charger). Failure to follow these
instructions may cause the batteries
to swell or explode.
L Disconnect the telecom connection
before disconnecting the power
connection prior to relocating the
equipment, and reconnect the power
first.
L No “111” or other calls can be made
from this device during a mains power
failure. This equipment shall not be
set to make automatic calls to the
Tele c om “111” Emergency Service.
L To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we
recommend that you:
– Unplug the telephone line cord from
the phone socket.
– Unplug the power supply cord from
the AC power outlet.
L The earpiece on the handset is
magnetised and may retain small
metallic objects.
L The product’s answering system only
responds to Distinctive Alert
cadence(s) DA1 and DA3.
L Not all telephones will respond to
incoming ringing when connected to
the extension socket.
L This equipment may not provide for
the effective hand-over of a call to
another device connected to the same
line.
L The grant of a Telepermit for any item
of terminal equipment indicates only
that Telecom has accepted that the
item complies with minimum
7
Introduction
conditions for connection to its
network. It indicates no endorsement
of the product by Telecom, nor does it
provide any sort of warranty. Above
all, it provides no assurance that any
item will work correctly in all respects
with another item of Telepermitted
equipment of a different make or
model, nor does it imply that any
product is compatible with all of
Telecom’s network services.
Important notice
L Under power failure conditions, this
telephone may not operate. Please
ensure that a separate telephone, not
dependent on local power, is available
for emergency use.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock
and injury to persons, including the
following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
3. Do not use the telephone to report a
gas leak in the vicinity of the leak.
4. Use only the power cord and
batteries indicated in this manual. Do
not dispose of batteries in a fire. They
may explode. Check with local codes
for possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
L For maximum coverage and noise-
free communications, place your base
unit:
– at a convenient, high, and central
location with no obstructions
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or
other phones.
– avoid facing radio frequency
transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).
L Coverage and voice quality depends
on the local environmental conditions.
L If the reception for a base unit location
is not satisfactory, move the base unit
to another location for better
reception.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on the
power cord or top of the product.
8
L When you leave the product unused
for a long period of time, unplug the
product from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C or greater than 40 °C. Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground,
near metal objects such as wire
fences, etc.
L Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Introduction
Routine care
L Wipe the outer surface of the
product with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Notice for product disposal, transfer,
or return
L This product can store your
private/confidential information. To
protect your privacy/confidentiality, we
recommend that you erase the
information such as phonebook or
caller list entries from the memory
before you dispose of, transfer, or
return the product.
9
Preparation
■ KX-TG4391/KX-TG4392
Controls
Base unit
■ KX-TG4381/KX-TG4382
AB
A Charge contacts
B {LOCATOR}
ABCDE F
IGH J
A Charge contacts
B Speaker
C {■} (STOP)
D {ERASE}
E {GREETING REC} (Recording)
F {GREETING CHECK}
K
G {^} (VOL.: Volume up)
{V} (VOL.: Volume down)
{7} (Repeat)
{8} (Skip)
H MIC (Microphone)
I {6} (Play)
Message indicator
J {LOCATOR}{INTERCOM}
K {ANSWER ON}
ANSWER ON indicator
10
Handset
P
O
Preparation
K Display
L {OFF}
A
B
C
D
E
F
G
H
Q
I
J
K
C
L
M
N
M Navigator key ({^}/{V}/{<}/{>})
? (Volume: {^}/{V})
N {PAUSE}{REDIAL}
O {HOLD}
P {HOLD}{INTERCOM}
Q Microphone
R Charge contacts
Using the navigator key
The handset navigator key can be used
to navigate through menus and to select
items shown on the display by pressing
{^}, {V}, {<}, or {>}.
To adjust the receiver or speaker
volume, press {^} to increase the
volume, or press {V} to decrease the
volume repeatedly while talking.
Volume up
{^}
R
KX-TG4381 KX-TG4382/
KX-TG4391/
KX-TG4392
A Speaker
B {MENU}
C Soft keys
D Headset socket
E {C} (TALK)
F {s} (SP-PHONE: Speakerphone)
G Dial keypad
H {RECALL}{CALL WAIT}
{<}{>}
{V}
Volume down
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
View Phone
K
CID book
L
I Charge indicator
Ringer indicator
Message indicator
J Receiver
11
Preparation
Display
Handset display items
Charger
Available for:
KX-TG4382/KX-TG4392
Item Meaning
5 Battery level
[1] Handset number
Line in
use
*1 KX-TG4382/KX-TG4392
Someone is using the
line.
*1
Connections
Connect the AC adaptor cord (A) by
pressing the plug firmly (B). Connect
the telephone line cord until it clicks into
the base unit and telephone line socket
(C).
Base unit
L Use only the supplied Panasonic AC
adaptor PQLV207AL.
L Use only the supplied telephone line
cord. Using another telephone line
cord may not allow the unit to work
properly.
L Use only the supplied Panasonic AC
adaptor PQLV209AL.
B
A
(220–240 V AC,
50/60 Hz)
Note:
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
L The unit is not designed to be used
with rotary/pulse dialling services.
L The unit’s answering system will not
answer incoming calls on your
FaxAbility number. (KX-TG4391/
KX-TG4392)
Hooks
To single-line
telephone
socket
(220-240 V AC,
50/60 Hz)
12
C
A
B
Hook
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line socket using a
BT double adaptor.
If you subscribe to a DSL/ADSL
service
Please attach a DSL/ADSL filter (contact
your DSL/ADSL provider) to the
Preparation
telephone line between the base unit
and the telephone line socket in the
event of the following:
– noise is heard during conversations.
– Caller ID features do not function
properly.
To single-line
telephone socket
DSL/ADSL filter
1 Press the notch on the handset
cover firmly, and slide it in the
direction of the arrow.
2 Insert the batteries negative (T)
end first. Close the handset cover.
Rechargeable Ni-MH ONLY
Battery installation and
replacement
Important:
L Use the supplied rechargeable
batteries (Part No. HHR-65AAAB).
L When installing the batteries:
– Wipe the battery ends (S, T) with
a dry cloth.
– Avoid touching the battery ends
(S, T) or the unit contacts.
– Ensure correct polarities (S, T).
L When replacing the batteries:
– USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
– Do NOT use
Alkaline/Manganese/Ni-Cd
batteries.
Note:
L When replacing batteries, remove the
old batteries.
– We recommend using the
Panasonic rechargeable batteries
noted on page 5, 7.
13
Preparation
Battery charge
Place the handset on the base unit or
charger for about 7 hours before
initial use.
L While charging, “Charging” is
displayed and the charge indicator on
the handset lights up. When the
batteries are fully charged, “Charge
completed” is displayed.
Base unit: Charger
*1
:
Battery level
Battery icon Battery level
5 High
6 Medium
7 Low
L When flashing:
Needs to be
charged.
8 Empty
Note:
L KX-TG4381/KX-TG4382
The batteries need to be charged if
the handset beeps while you are
engaged in a call.
*1 KX-TG4382/KX-TG4392
Note:
L It is normal for the handset to feel
warm during charging.
L If you want to use the handset
immediately, charge the batteries for
at least 15 minutes.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
L KX-TG4391/KX-TG4392
The batteries need to be charged if
the handset beeps while you are
engaged in a call or operating the
answering system remotely.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
While using the
clarity booster
feature (page
19)
Note:
5 hours max.
11 days max.
3 hours max.
14
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Symbols used in these
operating instructions
Symbol Meaning
Preparation
Setting up the unit
before use
Date and time
{MENU} i {#}{1}{0}{1}
1
2 Enter the current date, month, and
year by selecting 2 digits for each.
Example: 15 July, 2008
{1}{5}{0}{7}{0}{8}
{} The words in the
brackets indicate
button names/soft key
names on the handset
and base unit.
Example:
Unit keys: {C}, {OFF}
Soft keys: {View CID},
{Phonebook}
i Proceed to the next
operation.
“” The words in
quotations indicate the
menu on the display.
Example: “Alarm”
{V}/{^}:
“”
Press {V} or {^} to
select the words in
quotations.
Example:
{V}/{^}: “Off”
3 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9}{3}{0}
4 {AM/PM}: Select “AM” or “PM”.
5 {Save} i {OFF}
Note:
L To correct a digit, press {^}, {V}, {<},
or {>} to move the cursor to the digit,
then make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
15
Preparation
Belt clip
You can hang the handset on your belt or
pocket using the supplied belt clip.
To attach the belt clip
To remove the belt clip
Headset (optional)
Connecting a headset to the handset
allows for hands-free conversations.
Note:
L Only telecommunications compliance
labelled headset should be plugged
into the headset socket on the
handset.
Switching a call between the headset
and handset speakerphone
To switch to the handset speakerphone,
press {s}.
To return to the headset, press {C}.
16
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