Panasonic KX-TG2711FX, KX-TG2712FX User Manual

Operating Instructions

Digital Cordless Phone

Model No. KX-TG2711FX

KX-TG2712FX

Model shown is KX-TG2711.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

To use this unit in your country, first change the unit’s region setting to match
your country (page 20). Change the unit’s display language as needed
(page 12).

(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence No.:
VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).

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Introduction

Model composition .......................................3

Accessory information ..................................3

General information ......................................4

Important Information

For your safety .............................................5

Important safety instructions ........................6

For best performance ...................................6

Other information .........................................7

Specifications ...............................................7

Getting Started

Setting up .....................................................9

Note when setting up .................................10

Controls ......................................................11

Display .......................................................11

Turning the power on/off ............................12

Initial settings .............................................12

One touch eco mode ..................................13

Making/Answering Calls

Making calls ...............................................14

Answering calls ..........................................14

Useful features during a call .......................15

Phonebook

Handset phonebook ...................................16

Copying phonebook entries .......................16

Programming

Programmable settings ..............................18

Special programming .................................20

Caller ID Service

Using Caller ID service ...............................22

Caller list ....................................................22

Voice Mail Service

Voice mail service ......................................24

Intercom/Locator

Intercom .....................................................25

Handset locator ..........................................25

Transferring calls, conference calls ............25

Useful Information

Character entry ..........................................26

Error messages ..........................................28

Troubleshooting .........................................28

Wall mounting ............................................32

Index

Index...........................................................33

2

Table of Contents

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Model composition

Series Model No.

Base unit Handset

Part No. Part No. Quantity

KX-TG2711
series

KX-TG2711 KX-TG2711 KX-TGA277 1

KX-TG2712 KX-TG2711 KX-TGA277 2

R Intercom calls and the phonebook copy feature are only available for KX-TG2712.
R The suffix (FX) in the following model numbers will be omitted in these instructions:

KX-TG2711FX/KX-TG2712FX

Accessory information

Supplied accessories

No. Accessory item/Part number

Quantity

KX-TG2711 KX-TG2712

A AC adaptor/PNLV226CE 1 2
B Telephone line cord 1 1
C

Rechargeable batteries

*1

2 4

D

Handset cover

*2

1 2

E Charger – 1

*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.

A B C D E

3

Introduction

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Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

Accessory item Model number

Rechargeable
batteries

HHR-4MVE or HHR-4MVT or HHR-4MRT

*1

Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset

DECT repeater KX-A405

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

General information

R This equipment is designed for use on the Czech and Slovakia analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
R For use in other countries, please contact your equipment supplier.

Declaration of Conformity:

R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the

essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
http://www.doc.panasonic.de

Contact to Authorised Representative:

Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany

For your future reference

We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

4

Introduction

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For your safety

To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.

WARNING

Power connection

R Use only the power source marked on the

product.

R Do not overload power outlets and

extension cords. This can result in the risk
of fire or electric shock.

R Completely insert the AC adaptor/power

plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.

R Regularly remove any dust, etc. from the

AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.

R Unplug the product from power outlets if it

emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.

R Unplug from power outlets and never touch

the inside of the product if its casing has
been broken open.

R Never touch the plug with wet hands.

Danger of electric shock exists.

Installation

R To prevent the risk of fire or electrical

shock, do not expose the product to rain or
any type of moisture.

R Do not place or use this product near

automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.

R Do not allow the AC adaptor or telephone

line cord to be excessively pulled, bent or
placed under heavy objects.

Operating safeguards

R Unplug the product from power outlets

before cleaning. Do not use liquid or
aerosol cleaners.

R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.

Medical

R Consult the manufacturer of any personal

medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of

1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)

R Do not use the product in health care

facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.

CAUTION

Installation and location

R Never install telephone wiring during an

electrical storm.

R Never install telephone line jacks in wet

locations unless the jack is specifically
designed for wet locations.

R Never touch uninsulated telephone wires or

terminals unless the telephone line has
been disconnected at the network interface.

R Use caution when installing or modifying

telephone lines.

R The AC adaptor is used as the main

disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.

R This product is unable to make calls when:

5

Important Information

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– the handset batteries need recharging or

have failed.

– there is a power failure.

Battery

R We recommend using the batteries noted

on page 4. USE ONLY rechargeable

Ni-MH batteries AAA (R03) size.

R Do not mix old and new batteries.
R Do not open or mutilate the batteries.

Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.

R Exercise care when handling the batteries.

Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.

R Charge the batteries provided with or

identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.

R Only use a compatible base unit (or

charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:

1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.

2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.

3. Do not use the telephone to report a gas
leak in the vicinity of the leak.

4. Use only the power cord and batteries
indicated in this manual. Do not dispose of

batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free

communications, place your base unit:
– at a convenient, high, and central

location with no obstructions between
the handset and base unit in an indoor
environment.

– away from electronic appliances such as

TVs, radios, personal computers,
wireless devices, or other phones.

– facing away from radio frequency

transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)

R Coverage and voice quality depends on the

local environmental conditions.

R If the reception for a base unit location is

not satisfactory, move the base unit to
another location for better reception.

Environment

R Keep the product away from electrical noise

generating devices, such as fluorescent
lamps and motors.

R The product should be kept free from

excessive smoke, dust, high temperature,
and vibration.

R The product should not be exposed to

direct sunlight.

R Do not place heavy objects on top of the

product.

R When you leave the product unused for a

long period of time, unplug the product from
the power outlet.

R The product should be kept away from heat

sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater

6

Important Information

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than 40 °C. Damp basements should also
be avoided.

R The maximum calling distance may be

shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.

R Operating the product near electrical

appliances may cause interference. Move
away from the electrical appliances.

Routine care

R Wipe the outer surface of the product

with a soft moist cloth.

R Do not use benzine, thinner, or any

abrasive powder.

Other information

CAUTION: Risk of explosion if battery is

replaced by an incorrect type. Dispose of used
batteries according to the instructions.

Notice for product disposal, transfer,
or return

R This product can store your private/

confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.

Information for Users on Collection
and Disposal of Old Equipment and
used Batteries

1

2

3

These symbols (A, B, C) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic

products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please
take them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.

For business users in the European
Union

If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.

Information on Disposal in other
Countries outside the European Union

These symbols (A, B, C) are only valid in
the European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the correct
method of disposal.

Note for the battery symbol

This symbol (B) might be used in
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.

Specifications

R Standard:

DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)

7

Important Information

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R Frequency range:

1.88 GHz to 1.90 GHz

R RF transmission power:

Approx. 10 mW (average power per
channel)

R Power source:

220–240 V AC, 50/60 Hz

R Power consumption:

Base unit:

Standby: Approx. 0.52 W
Maximum: Approx. 2.7 W

Charger:

Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W

R Operating conditions:

0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)

Note:

R Design and specifications are subject to

change without notice.

R The illustrations in these instructions may

vary slightly from the actual product.

8

Important Information

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Setting up

Connections

R Use only the supplied Panasonic AC

adaptor PNLV226CE.

R When mounting the unit on a wall, see

page 32.

n Base unit

Hook

“Click”

Press plug firmly.

Use only the supplied
telephone line cord.

*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.

Correct Incorrect

To power outlet

“Click”

To telephone
line

DSL/ADSL filter*

n Charger

To power outlet

Hooks

Battery installation

R USE ONLY Ni-MH batteries AAA (R03)

size.

R Do NOT use Alkaline/Manganese/Ni-Cd

batteries.

R Confirm correct polarities (

, ).

Rechargeable Ni-MH ONLY

R When the language selection is

displayed, see page 12.

Battery charging

Charge for about 7 hours.
R When the batteries are fully charged,

“Fully charged” is displayed.

Confirm “Charging” is displayed.

9

Getting Started

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Note when setting up

Note for connections

R The AC adaptor must remain connected at

all times. (It is normal for the adaptor to feel
warm during use.)

R The AC adaptor should be connected to a

vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.

During a power failure

The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack, if you have such a telephone jack in your
house.

Note for battery installation

R Use the supplied rechargeable batteries.

For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.

R Wipe the battery ends (

, ) with a dry

cloth.

R Avoid touching the battery ends (

, ) or

the unit contacts.

Note for battery charging

R It is normal for the handset to feel warm

during charging.

R Clean the charge contacts of the handset,

base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.

Battery level

Icon Battery level

High

Icon Battery level

Medium

Low

Needs charging.

Panasonic Ni-MH battery
performance (supplied batteries)

Operation Operating time

In continuous use 20 hours max.

Not in use (standby) 170 hours max.

Note:

R It is normal for batteries not to reach full

capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).

R Actual battery performance depends on

usage and ambient environment.

R Even after the batteries are fully charged,

the handset can be left on the base unit or
charger without any ill effect on the
batteries.

R The battery level may not be displayed

correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.

10

Getting Started

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Controls

Handset

A

E

F

G

I

J

L

M

K

A

B

C

D

H

Speaker

M N (Phonebook/Clear)
M N (Speakerphone)
M N (Talk)

Dial keypad

Receiver

Display

M N (Menu/OK)
M N (Mute/Pause)

MR/ECON

R: Recall/Flash

ECO: Eco mode shortcut key
M N (Off/Power)

Microphone

Charge contacts

Navigator key

– MDN, MCN, MFN, or MEN: Scroll through various

lists and items.

–

(Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking.

– MFN (

: Caller list): View the caller list.

– MEN (T: Redial): View the redial list.

Base unit

BA

M N (Locator)

Charge contacts

Display

Handset display items

Item Meaning

Range status: The more
bars visible, the closer the
handset is to the base unit.
R When

is flashing:
Handset is searching
for base unit.
(page 29)

11

Getting Started

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