Panasonic KX-TG2424C, KX-TG2421C Operating Instructions

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TG2421C_2424C(e).book Page 1 Wednesday, December 22, 2004 6:54 PM

Operating Instructions

2.4 GHz Digital Cordless Phone

Model shown is KX-TG2421C.

Model No.

2.4 GHz Digital Cordless Phone

Model No.

KX-TG2421C

with Dual Handsets

KX-TG2424C

This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your service provider.

Charge the battery for 6 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, please call 1-800-561-5505 or visit us at

www.panasonic.ca

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Table of Contents

Introduction

Your phone . . . . . . . . . . . . . . . . . . . . 4

Accessory information . . . . . . . . . . . . . . 5

Important safety instructions . . . . . . . . . 6

For best performance . . . . . . . . . . . . . . . 8

Preparation

Connections . . . . . . . . . . . . . . . . . . . . . . 9

Battery installation . . . . . . . . . . . . . . . . 10

Battery charge . . . . . . . . . . . . . . . . . . . 11

Battery replacement . . . . . . . . . . . . . . . 12

Controls and displays . . . . . . . . . . . . . . 13

Controls . . . . . . . . . . . . . . . . . . . . . . 13

Display . . . . . . . . . . . . . . . . . . . . . . . 15

Display language . . . . . . . . . . . . . . . . . 15

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . 16

Answering calls . . . . . . . . . . . . . . . . . . 17

Useful features during a call. . . . . . . . . 18

HOLD button . . . . . . . . . . . . . . . . . . 18

MUTE button . . . . . . . . . . . . . . . . . . 18

Voice enhancer . . . . . . . . . . . . . . . . 18

Clarity booster . . . . . . . . . . . . . . . . . 19

Call share (KX-TG2424C only) . . . . 19

PAUSE button (for PBX/long distance

service users). . . . . . . . . . . . . . . . . . 19

Flash button . . . . . . . . . . . . . . . . . . . 19

Temporary tone dialing (for rotary/pulse

service users). . . . . . . . . . . . . . . . . . 20

For Call Waiting service users . . . . . 20

For Call Waiting Deluxe service

users . . . . . . . . . . . . . . . . . . . . . . . . 20

Phonebook

Using the phonebook . . . . . . . . . . . . . . 22

Adding items to the phonebook . . . . 22

Calling someone in the phonebook . 23

Editing items in the phonebook . . . . 23

Erasing items in the phonebook. . . . 23

Chain dial feature. . . . . . . . . . . . . . . 24

Copying phonebook items (KX-TG2424C

only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Copying an item. . . . . . . . . . . . . . . . 24

Copying all items . . . . . . . . . . . . . . . 25

Call Display Service

Using Call Display service . . . . . . . . . . 26

Caller list. . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing the caller list and calling

back . . . . . . . . . . . . . . . . . . . . . . . . . 26

Editing a caller’s phone number before

calling back . . . . . . . . . . . . . . . . . . . 27

Storing caller information into the

phonebook . . . . . . . . . . . . . . . . . . . . 27

Erasing caller information. . . . . . . . . 28

Intercom Features

Handset locator . . . . . . . . . . . . . . . . . . 29

For KX-TG2421C users . . . . . . . . . . 29

For KX-TG2424C users . . . . . . . . . . 29

Intercom (KX-TG2424C only) . . . . . . . . 29

Transferring a call (KX-TG2424C only) 30 Conference calls (KX-TG2424C only) . 30

Voice Mail Service

Using Voice Mail service. . . . . . . . . . . . 31

Storing the Voice Mail (VM) access

number . . . . . . . . . . . . . . . . . . . . . . . 31

Voice Mail (VM) Tone Detection . . . 31

Listening to Voice Mail messages . . 32

Message alert. . . . . . . . . . . . . . . . . . 32

Programmable Settings

Guide to handset programming . . . . . . 33

Ringer settings . . . . . . . . . . . . . . . . . . . 34

Handset ringer volume . . . . . . . . . . . 34

Handset ringer tone . . . . . . . . . . . . . 34

Handset interrupt tone (KX-TG2424C

only) . . . . . . . . . . . . . . . . . . . . . . . . . 35

Call options. . . . . . . . . . . . . . . . . . . . . . 35

Auto talk . . . . . . . . . . . . . . . . . . . . . . 35

Voice enhancer . . . . . . . . . . . . . . . . 35

Display options . . . . . . . . . . . . . . . . . . . 36

Handset LCD contrast . . . . . . . . . . . 36

Telephone settings . . . . . . . . . . . . . . . . 36

Dialing mode . . . . . . . . . . . . . . . . . . 36

Flash time. . . . . . . . . . . . . . . . . . . . . 36

Line mode . . . . . . . . . . . . . . . . . . . . 37

Other options . . . . . . . . . . . . . . . . . . . . 37

Handset key tone . . . . . . . . . . . . . . . 37

Re-registering the handset. . . . . . . . 37

Customer support. . . . . . . . . . . . . . . 38

Programming via direct commands . . . 39

Direct commands chart . . . . . . . . . . 39

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Useful Information

Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 41

Headset . . . . . . . . . . . . . . . . . . . . . . . . 41

Wall mounting. . . . . . . . . . . . . . . . . . . . 42

Base unit . . . . . . . . . . . . . . . . . . . . . 42

Charger unit (KX-TG2424C only). . . 44

Error messages . . . . . . . . . . . . . . . . . . 45

Troubleshooting . . . . . . . . . . . . . . . . . . 46

General use . . . . . . . . . . . . . . . . . . . 46

Programmable settings . . . . . . . . . . 46

Making/answering calls, Intercom . . 47

Phonebook. . . . . . . . . . . . . . . . . . . . 47

Call Display . . . . . . . . . . . . . . . . . . . 48

Battery recharge . . . . . . . . . . . . . . . 49

Power failure . . . . . . . . . . . . . . . . . . 49

Important information . . . . . . . . . . . . . . 50

Technical information . . . . . . . . . . . . . . 51

Base unit . . . . . . . . . . . . . . . . . . . . . 51

Handset . . . . . . . . . . . . . . . . . . . . . . 51

Charger unit (KX-TG2424C only). . . 51

Warranty. . . . . . . . . . . . . . . . . . . . . . . . 52

Table of Contents

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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Introduction

Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No. Date of purchase (found on the bottom of the unit)

Name and address of dealer

Attach your purchase receipt here.

Your phone

KX-TG2421C KX-TG2424C

L References in these operating instructions to the “charger” and to the “other handset”

are for KX-TG2424C users only.

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Accessory information

Included accessories

Introduction

No. Accessory items

1 AC adaptor 1 2

2 Telephone line cord 1 1

3 Wall mounting adaptor 1 1

4 Battery 1 2

5 Handset cover 1 2

6 Belt clip 1 2

7 Charger unit – 1

1234

567

Additional/replacement accessories

Quantity

KX-TG2421C KX-TG2424C

Accessory items Order number

Rechargeable nickel metal hydride (Ni-MH) battery

Headset KX-TCA86, KX-TCA91, or KX-TCA92

HHR-P105

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Introduction

Incorrect reassembly can cause

Important safety instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Follow all warnings and instructions

marked on this unit.

3. Unplug this unit from power outlets

before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this unit near water, for

example near a bathtub, wash bowl, kitchen sink, etc.

5. Place the unit securely on a stable

surface. Serious damage and/or injury may result if the unit falls.

6. Do not cover slots and openings on the

unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.

7. Use only the power source marked on

the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power

cord. Install the unit where no one can step or trip on the cord.

9. Do not overload power outlets and

extension cords. This can result in the risk of fire or electric shock.

10. Never push any objects through slots

in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.

11. To reduce the risk of electric shock, do

not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks.

electric shock when the unit is subsequently used.

12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged

B. If liquid has been spilled into the

C. If the unit has been exposed to rain

D. If the unit does not work normally

E. If the unit has been dropped or

F. If the unit exhibits a distinct change

13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14. Do not use this unit to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

CAUTION:

Installation

L Never install telephone wiring during a

lightning storm.

L Never install telephone jacks in wet

locations unless the jack is specifically designed for wet locations.

L Never touch uninsulated telephone

wires or terminals unless the telephone line has been disconnected at the network interface.

L Use caution when installing or modifying

telephone lines.

or frayed.

unit.

or water.

by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

physically damaged.

in performance.

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Introduction

L Do not touch the plug with wet hands. L The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a

fire. They may explode. Check with local waste management codes for special disposal instructions.

L Do not open or mutilate the battery(ies).

Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the

battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

L Charge the battery(ies) provided with or

identified for use with this product only in accordance with the instructions and limitations specified in this manual.

the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

WARNING:

L To prevent the risk of fire or electrical

shock, do not expose this product to rain or any type of moisture.

Medical

L Consult the manufacturer of any

personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output level can range from 0.04 to 0.1 watts.) Do not use

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Introduction

L The maximum calling distance may be

For best performance

Base unit location/noise

The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following:

L Placing the unit away from electrical

appliances such as a TV, personal computer or another cordless phone.

L Placing the base unit in a HIGH and

CENTRAL location with no obstructions such as walls.

L Raising the antenna vertically. L If you use the handset near a microwave

oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.

L If you use the handset near another

cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.

shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc.

L Operating near 2.4 GHz electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care

L Wipe the outer surface of the unit with a

soft cloth. Do not use benzine, thinner or any abrasive powder.

Environment

L Keep the unit away from electrical noise

generating devices, such as fluorescent lamps and motors.

L The unit should be kept free from

excessive smoke, dust, high temperature and vibration.

L The unit should not be exposed to direct

sunlight.

L Do not place heavy objects on top of the

unit.

L When you leave the unit unused for a

long period of time, unplug this unit from power outlet.

L The unit should be kept away from heat

sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

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Connections

Base unit

To single-line telephone jack (CA11A)

Telephone line cord

To power outlet (120 V AC, 60 Hz)

Fasten the AC adaptor cord.

Preparation

Raise the antenna.

AC adaptor

Hooks

Charger unit (KX-TG2424C only)

To power outlet (120 V AC, 60 Hz)

AC adaptor

Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

Bottom of the charger

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Preparation

Note:

L Use only the included Panasonic AC

adaptor PQLV19.

L The AC adaptor must remain connected

at all times. (It is normal for the adaptor to feel warm during use.)

L The AC adaptor should be connected to

a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

L The unit will not work during a power

failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a T-adaptor.

If you subscribe to an xDSL service

L Please attach a noise filter (contact your

xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Call Display features (page 26) do not

function properly.

Battery installation

1 Insert the battery (1), and press it

down until it snaps into the compartment (2).

2 Close the handset cover.

Telephone line cord

To single-line telephone jack (CA11A)

Noise filter (For xDSL users)

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Preparation

Battery charge

Place the handset on the base unit or charger for 6 hours before initial use.

L The unit will beep once, the CHARGE

indicator will light, and “Charging” will be displayed.

L “Charge completed” is displayed

when the battery has been fully charged. The CHARGE indicator will remain lit.

Base unit

CHARGE indicator

Charger unit (KX-TG2424C only)

Battery strength

You can confirm the battery strength on the handset display.

Battery icon Battery strength

5 Fully charged

6 Medium

7 Low

When flashing: needs to be recharged.

8 Discharged

Recharging the battery

Recharge the battery when: –“Recharge battery” is displayed or

7 flashes on the handset display.

– the handset beeps intermittently while it

is in use.

Note:

L Recharge the handset battery for more

than 15 minutes, or the display will continue showing the indication.

L If the battery has been discharged, the

handset will display “Charge for 6h” and 8 when you place the handset on the base unit or charger.

CHARGE indicator

Note:

L To ensure the battery charges properly,

clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust, or high humidity.

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Preparation

Battery performance

After your Panasonic battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking)

While not in use (standby)

While using the Clarity Booster feature (page 19)

*1 Handset is off the base unit or charger

but not in use.

Note:

L Battery power is consumed whenever

the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk on the handset. Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use.

L Once the battery is fully charged, you do

not have to charge it again until “Recharge battery” is displayed or 7 flashes. This will maximize the battery life.

Up to 5 hours

Up to 11 days

Up to 3 hours

Battery replacement

If battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery.

–“Recharge battery” – 7 (flashing) –“Charge for 6h” – 8 L Use only the rechargeable Panasonic

battery noted on page 5.

1 Press the notch on the cover firmly and

slide it as indicated by the arrow.

2 Replace the old battery with a new one,

and close the cover (see page 10 for battery installation).

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

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Controls and displays

Controls

Base unit

KX-TG2421C KX-TG2424C

Preparation

CDE

A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} F {HANDSET LOCATOR 1} G {HANDSET LOCATOR 2}

CDFG

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Preparation

Handset

D E

H I J

KX-TG2421C KX-TG2424C

M N

O {OFF} P {MUTE} {CLEAR} Q {HOLD} R {HOLD} {INTERCOM}

Charger unit (KX-TG2424C only)

A Charge contacts B CHARGE indicator

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.

A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H {PAUSE}{REDIAL} I Microphone J Charge contacts K Ringer indicator

Message indicator

L Receiver M Display N {MENU}

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Preparation

Display

Handset display items

Displayed item

J Voice enhancer is on.

5 Battery strength

Soft keys

The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it.

L The functions displayed will vary

depending on how you are using the unit.

L When a function does not appear above

a soft key, the soft key has no function.

Meaning

Rcvd Phone

calls book

Display language

You can select either “English” (default) or “Français” as the display language.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Change language” by

pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired language.

L You can also select by pressing

{English} or {Franç.}.

5 Press {Save} or {Sauv.}, then press

{OFF}.

Soft key examples:

Display function

Rcvd calls

VM Dials Voice Mail access

Conf Establishes a conference

*1 KX-TG2424C only

Backlit display and handset keypad

The handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit or charger. They will also light when a call is being received.

Action

Enters caller list

number

call

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Making/Answering Calls

4 When finished talking, press {OFF} or

Making calls

Soft keys

{C}

{s}

{*}

{PAUS E}

{REDIAL}

1 Lift the handset and press {C}.

L “Talk” will be displayed.

2 Dial the phone number.

{OFF}

Navigator key

{MUTE} {CLEAR}

{HOLD}

Microphone

place the handset on the base unit or charger.

Note:

L Talk alternately with the caller in a quiet

room.

L If the other party has difficulty hearing

you, press {V} to decrease the speaker volume.

L While on a call, you can switch from the

receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}.

To adjust the speaker volume

6 levels (high to low) are available. While using the speaker, press {V} or {^} repeatedly.

To dial after confirming the entered number

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

Note:

L “Line in use” is displayed when

someone is talking on the other handset (KX-TG2424C only) or another phone.

To adjust the receiver volume

3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly.

To use the speakerphone

1 Lift the handset and press {s}.

L “SP-phone” will be displayed.

2 Dial the phone number.

3 When the other party answers, speak

into the microphone.

1 Enter the phone number.

Example:

3334444

Flash Call

L To correct a digit, press {<} or {>} to

move the cursor, then press

{CLEAR}. Enter the correct number.

L If a pause is required when dialing,

press {PAUSE} where needed (page

19).

L To cancel, press {OFF}.

2 Press {C}, {s}, or {Call}.

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

To redial the last number dialed

1 Press {C} or {s}.

2 Press {REDIAL}.

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Making/Answering Calls

To make a call using the redial list

The last 5 phone numbers dialed are stored in the redial list.

1 Press {REDIAL}.

L The last number dialed will be

displayed.

2 Press {V} or {^} repeatedly to display

the desired number. L To delete the displayed number,

press {CLEAR}.

L To exit the list, press {OFF}.

3 Press {C}, {s}, or {Call}.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1 Lift the handset and press {C} or {s}.

L You can also answer a call by

pressing any button except {V}, {^}, {<}, {>}, or {OFF}. (Any key talk

feature)

2 When finished talking, press {OFF} or

place the handset on the base unit or charger.

Auto talk

This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 35.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. The handset will ring the next time a call is received.

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Making/Answering Calls

To mute your voice, press {MUTE}.

Useful features during a call

L “<Mute>” will flash on the display.

HOLD button

This feature allows you to put an outside call on hold.

KX-TG2421C:

Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}.

L To return to the conversation, press

{MUTE}, {C}, or {s}.

Voice enhancer

This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand.

Example:

Talk 00-00-30 <Mute>

KX-TG2424C:

1 Press {HOLD} during an outside call.

L To transfer the call to the other

handset, see page 30, step 2.

2 Press {HOLD} again.

L “Hold” will be displayed. L To return to the call, press {C} or

{s}.

L The other handset user can take the

call by pressing {C} or {s}.

Note:

L “Line on hold” will be displayed on

the other handset (KX-TG2424C only).

L If another phone is connected on the

same line (page 10), you can also take the call by lifting its handset.

L If a call is kept on hold for more than 6

minutes, an alarm tone will start to sound and the ringer indicator will flash rapidly. After 4 additional minutes on hold, the call will be disconnected.

MUTE button

You can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you.

1 Press {MENU} during an outside call.

2 To turn this feature on or off, press {3}.

L You can also select “V.E. on” or

“V.E. off” by pressing {V} or {^} then pressing {>}.

3=V.E. on

L When turned on, “J” will be

displayed.

Note:

L Once you turn voice enhancer on, it will

be activated for all outside calls until turned off.

L You can also turn this feature on or off by

programming (page 35).

L Depending on the condition and quality

of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

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Making/Answering Calls

Clarity booster

This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a call. You can also turn this feature on or off manually.

1 Press {MENU} during an outside call.

2 Press {2} to select “Booster on” or

“Booster off”. L You can also select “Booster on” or

“Booster off” by pressing {V} or {^} then pressing {>}.

1=Phonebook

2=Booster on

L While this feature is turned on,

“BOOST” will flash on the display.

Note:

L If this feature is turned off manually

during a call, it will not be turned on automatically during the same call.

L While this feature is turned on, battery

operating time will be shortened (page

12).

Call share (KX-TG2424C only)

When the other handset is on an outside call, this feature allows you to join that call. To join a conversation, press {C} or {s} when the other handset is on an outside call.

L “Conference” will be displayed.

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1 Press {9}.

2 Press {PAUSE}, then dial the phone

number.

Example:

9P15556667777

Flash Call

3 Press {C}, {s}, or {Call}.

Note:

L A 3.5 second pause is inserted each

time {PAU SE} is pressed. Press repeatedly to insert longer pauses.

Flash button

Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.

Example:

Note:

L To change the flash time, see page 36.

Talk 00-00-20

Flash

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Making/Answering Calls

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.

Note:

L The dialing mode will return to pulse

when you hang up.

For Call Waiting service users

To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call.

L The 1st call is put on hold while you

answer the 2nd call.

L To switch between calls, press {Flash}.

Note:

L Please contact your telephone company

for details and availability of this service in your area.

Visual Call Waiting service (Call Display subscribers only)

If you subscribe to both Call Display and Visual Call Waiting services, the 2nd caller’s information will be displayed after you hear a Call Waiting tone.

Example:

Note:

L The 2nd caller’s information will not be

displayed when another phone connected on the same line is in use.

BROWN,NANCY 555-666-7777

Flash -Waiting-

L Please contact your telephone company

for details and availability of this service in your area.

For Call Waiting Deluxe service users

To use Call Waiting Deluxe, you must subscribe to your telephone company’s Call Waiting Deluxe service. This feature not only allows your handset to display a 2nd caller’s information, but also offers you a variety of ways to deal with the 2nd call.

Important:

L Please contact your telephone company

for details and availability of this service in your area.

L This feature must be turned on before it

can be used (see below).

To turn Call Waiting Deluxe on/off

To use Call Waiting Deluxe, you must turn this feature on. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

4 Scroll to “C.WTG options” by pressing

{V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

“On” or “Off” (default).

6 Press {Save}, then press {OFF}.

Call Waiting Deluxe service options

When a 2nd call is received, you can choose how to handle the call by selecting an option shown on the handset display.

Note:

L Your telephone company may not offer

all of the options shown below.

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Making/Answering Calls

Displayed option

Answer Answers the waiting

Hold Holds the waiting call.

Announcement The caller will hear

Forward Forwards the waiting

Drop Disconnects (drops)

Conference Answers the waiting

Return Returns to the waiting

Function

call, while keeping the 1st call on hold.

The caller will hear the pre-recorded hold message played by the telephone company.

the pre-recorded busy message played by the telephone company (for example, “We are not available now.”) and will then be disconnected.

call to the Voice Mail service provided by your telephone company (page 31). You must subscribe to Voice Mail service to use this function.

the current call and answers the waiting call.

call and combines it with the current call to make a conference call (3-party call).

caller while keeping the current call on hold.

Displayed option

Drop caller1 Disconnects (drops)

Drop caller2 Disconnects (drops)

To use Call Waiting Deluxe service

Function

the 1st call during a conference call.

the 2nd call during a conference call.

1 When you hear a Call Waiting tone

during an outside call and “Waiting” is displayed, press {Flash}.

L The option menu will be displayed.

Example:

1=Answer

2=Hold

dB Select

2 To select an option, press one of the

following:

{1} “Answer” {2} “Hold” {3} “Announcement” {4} “Forward” {5} “Drop” {6} “Conference”

OR Scroll to the desired option by pressing {V} or {^}, then press {>}.

After selecting “Answer” or “Hold”: To select another option, press {Flash} again, then press {1} (“Return”), {2} (“Drop”), or {3} (“Conference”).

After selecting “Conference”: To select another option, press {Flash} again, then press {1} (“Drop

caller1”) or {2} (“Drop caller2”).

Note:

L To exit from the option menu, wait for 20

seconds. The display will return to show the length of the call.

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Phonebook

7 Press {Save}.

Using the phonebook

The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name.

Adding items to the phonebook

1 Press {Phonebook}.

Rcvd Phone

calls book

2 Press {Add}.

L The display shows the number of

items in the phonebook.

Example:

Phonebook 7 items

Add Search

3 Enter the name (max. 16 characters).

See the character table for entry.

Enter name

Back Next

4 Press {Next}.

5 Enter the phone number (max. 32

digits). L If a pause is required when dialing,

press {PAUSE} where needed (page

19).

Enter phone no.

L To add other items, repeat from step

8 Press {OFF}.

Character table

The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.

Key Characters

{1} &’ (),–./ 1

{2} abcABC2

{3} def DEF3

{4} ghi GHI 4

{5} jklJKL5

{6} mn o MN O6

{7} pqr sPQRS7

{8} tuvTUV8

{9} wxyzWXYZ9

{0} 0Space

{*} ;

{#} #

{CLEAR} To delete a character or

To edit/correct a mistake

Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number.

number

6 Press {Next}.

L If you want to change the name and

number, press {Edit}, then repeat from step 3.

Example:

Tom 555-765-4321

Edit Save

Note:

L Press and hold {CLEAR} to erase all

characters or numbers.

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Phonebook

Calling someone in the phonebook

Phonebook items can be searched for alphabetically by scrolling through the phonebook items.

1 Press {Phonebook}.

L For quick search, you can skip to step

2 Press {Search}.

0-9=Name search

=Scroll list

3 Press {V} or {^} repeatedly to display

the desired item.

L To exit the phonebook, press {OFF}.

4 Press {C}, {s}, or {Call}.

Note:

L To view a phone number over 16 digits

long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished.

To search for a name by initial

1 Press {Phonebook}, then press

{Search}.

2 Press the dialing button ({0} to {9},

{#}, or {*}) which corresponds to the first letter you are searching for (see the character table, page 22). Example: “LISA” Press {5} repeatedly to display any name with the initial “L”.

L If there is no item corresponding to

the letter you selected, the next item will be displayed.

Editing items in the phonebook

1 Press {Phonebook}, then press

{Search}.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {Edit}.

4 Edit the name if necessary. See the

character table on page 22 for character entry.

5 Press {Next}.

6 Edit the phone number if necessary.

7 Press {Next}, then press {Save}.

L To edit other items, repeat from step

8 Press {OFF}.

Erasing items in the phonebook

1 Press {Phonebook}, then press

{Search}.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {CLEAR}.

4 Press {Yes}.

L To cancel erasing, press {No}. L To erase other items, repeat from

step 2.

5 Press {OFF}.

3 Press {V} repeatedly to display the

desired item.

L To exit the phonebook, press {OFF}. L To dial the displayed number, press

{C}, {s}, or {Call}.

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Phonebook

Chain dial feature

This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card

1 Dial from the phonebook:

1-800-012-3456 (Calling card access number).

2 When prompted, dial from the

phonebook: 1234 (Calling card PIN).

3 When prompted, dial from the

phonebook: 1-555-012-3456 (the person you want to call).

1 During an outside call, press

{MENU}.

2 Press {1} to select “Phonebook”.

3 Press {V} or {^} repeatedly to display

the desired item.

4 Press {Call}.

L Repeat from step 1 to dial other

numbers.

Note:

L When storing a calling card access

number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 19).

L If you have rotary or pulse service, you

need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.

Copying phonebook items (KX-TG2424C only)

You can copy one or all of the phonebook items of one handset to the phonebook of the other handset.

Important:

L Make sure the destination handset is not

in use.

L Do not place your handset on the base

unit or charger until copying has finished, otherwise copying will stop.

L If an outside call is received during the

phonebook copy, copying will stop. You will need to copy the item(s) later.

Copying an item

1 Press {MENU}.

2 Scroll to “Copy phonebook” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Copy 1 item” by pressing

{V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to display

the desired item. L To search for the item by initial, see

page 23.

5 Press {Send}.

L When the item has been copied,

“Complete” will be displayed.

L The destination handset display will

show “Phonebook Receiving”, then “Phonebook Received”.

L To copy another item, repeat from

step 4.

6 Press {OFF}.

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Copying all items

1 Press {MENU}.

2 Scroll to “Copy phonebook” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Copy all items” by

pressing {V} or {^}, then press {>}. L When all items have been copied,

“Complete” will be displayed.

L The destination handset display will

show “Phonebook Receiving”, then “Phonebook Received”.

4 Press {OFF}.

Phonebook

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Call Display Service

Using Call Display service

This unit is Call Display compatible. To use Call Display features, you must subscribe to your telephone company’s Call Display service.

Call Display features

When an outside call is being received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. Caller information is stored by the most recent call to the oldest.

L When caller information is received and

it matches a phone number stored in the phonebook: – The stored name will be displayed and

logged in the caller list. (Personalized

name display)

L If the unit cannot receive caller

information, the following will be displayed: “Unavailable Name & No.”/ “Unavailable” from an area which does not provide Call Display service. “Private caller”: The caller requested not to send caller information. “Long distance”: The caller called you long distance.

L If the unit is connected to a PBX system,

caller information may not be received properly. Consult your PBX supplier.

*1 Shown while viewing the caller list.

: The caller dialed

Caller list

Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls.

L Caller information includes caller names

and phone numbers, the date and time of calls, and the number of times the caller called.

Missed calls

If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out. Example: Handset off the base unit or charger

10 missed calls Rcvd Phone

calls book

Note:

L When new messages are recorded in

your Voice Mail (page 31), you will see “Voice Mail” instead of “missed calls”.

Viewing the caller list and calling back

1 Press {V} or {^} to enter the caller list.

2 Press {V} to search from the most

recent call, or press {^} to search from the oldest call.

L The caller’s name and phone number

are displayed alternately.

Example:

SMITH,JACK 3:10P JUN.29

555-333-4444 3:10P JUN.29

L To exit the caller list, press {OFF}.

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Call Display Service

3 Press {C} or {s}.

Note:

L You can also press {Rcvd calls} to

enter the caller list.

L Calling back will not be possible if the

caller information does not include a phone number.

L In some cases, you may have to edit the

number before dialing. (For example, you may have to add “1” for long distance calls.)

L KX-TG2424C only:

Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information in the other handset will be displayed as “missed calls”.

Displayed symbols

L If the same caller calls more than once, it

will be displayed with the number (“×2” to “×9”). Only the date and time of the most recent call will be stored.

L A Q is displayed next to items which

have already been viewed or answered on this handset.

Editing a caller’s phone number before calling back

You can edit a phone number in the caller list by adding the long distance code “1” or removing its area code.

1 Press {V} or {^} to enter the caller list.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {Edit} repeatedly until the phone

number is shown in the desired format. Each time you press {Edit}, the phone number will be rearranged into one of 3 patterns.

1 1 – Area code – Local phone

number

Example:

2 Local phone number

Example:

3 Area code – Local phone number

Example:

1-555-321-5555

321-5555

555-321-5555

4 To return a call, press {C} or {s}.

Note:

L The number edited in step 3 will not be

saved in the Caller List.

Storing caller information into the phonebook

Items in the caller list can be stored into each handset’s phonebook.

1 Press {V} or {^} to enter the caller list.

2 Press {V} or {^} repeatedly to display

the desired item. L To edit the number, press {Edit}

repeatedly until the number is shown in the desired format (see “Editing a caller’s phone number before calling back”, step 3).

3 Press {Save}.

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Call Display Service

L If there is no name information for the

caller, “Enter name” will be displayed.

1 Enter the name if necessary (see

page 22, step 3).

2 Press {Next}, then press {Save}.

L To continue storing other items,

repeat from step 2.

4 Press {OFF} to exit.

Note:

L If the caller information does not include

a phone number, you cannot store it in the phonebook.

Erasing caller information

Erasing a selected item

1 Press {V} or {^} to enter the caller list.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {CLEAR}.

L To erase other items, repeat from

step 2.

L To exit the caller list, press {OFF}.

Erasing all items

Make sure that you have no missed calls.

1 Press {V} or {^} to enter the caller list.

2 Press {All erase}.

L To cancel erasing, press {No}.

3 Press {Yes}.

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Intercom Features

Handset locator

You can locate a misplaced handset by paging it from the base unit.

For KX-TG2421C users

1 Base unit:

Press {HANDSET LOCATOR} to page the handset.

L The IN USE indicator will flash

rapidly.

L The handset will beep for 1minute.

2 Base unit:

To stop paging, press {HANDSET LOCATOR}.

Handset: To stop paging, press {OFF}.

For KX-TG2424C users

1 Base unit:

Press {HANDSET LOCATOR1} or {HANDSET LOCATOR2} to page the

handset. L The IN USE indicator will flash

rapidly.

L The handset will beep for 1minute.

2 Base unit:

To stop paging, press {HANDSET LOCATOR1}, or {HANDSET LOCATOR2}.

Handset: To stop paging, press {OFF}.

Intercom (KX-TG2424C only)

Intercom calls can be made between 2 handsets.

Note:

L If you have difficulty hearing the other

party while using the speaker, decrease the speaker volume.

L If you receive a phone call while talking

on the intercom, you will hear 2 tones (page 35). To answer the call, press

{OFF}, then press {C} or {s}.

L You cannot change the ringer tone for

intercom calls.

Example: When handset 1 calls handset 2.

1 Handset 1:

Press {INTERCOM}. L The paged handset will beep for 1

minute.

L To stop paging, press {OFF}.

2 Handset 2:

Press {C}, {s}, or {INTERCOM} to answer.

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

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Intercom Features

Transferring a call (KXTG2424C only)

Outside calls can be transferred from one handset to the other.

1 During an outside call, press

{INTERCOM}. L The call will be put on hold.

2 To page the other handset, press

{handset[1]} or {handset[2]}.

3 Wait for the paged party to answer.

L The paged handset user can answer

by pressing {C}, {s}, or

{INTERCOM}.

L If there is no answer, press {C} or

{s} to return to the outside call.

4 To complete the transfer, press {OFF}.

Transferring a call without speaking to the paged party

1 During an outside call, press

{INTERCOM}, then press {handset[1]} or {handset[2]}.

2 Press {OFF}.

L The outside call rings at the other

handset.

Conference calls (KXTG2424C only)

A conference call allows 2 handsets to speak together with an outside party.

1 During an outside call, press

{INTERCOM}. L The call will be put on hold.

2 To page the other handset, press

{handset[1]} or {handset[2]}.

3 When the paged party answers, press

{Conf} on your handset to establish a conference call.

L “Conference” will be displayed. L To leave the conference, press

{OFF}. The other 2 parties can

continue the conversation.

Note:

L The outside call can be put on hold by

pressing {HOLD} during a conference call. Communications between extensions are not suspended. Only the person who placed the call on hold can resume the conference by pressing

{Conf}.

Note:

L If the paged party does not answer the

call, press {C} or {s} to return to the call. If not answered within 1 minute, the call will ring at your handset again. If you still do not answer the call within 4 minutes, the call will be disconnected.

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Note:

Using Voice Mail service

Voice Mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone company, not your telephone.

Note:

L Please contact your telephone company

for details and availability of this service in your area.

Storing the Voice Mail (VM) access number

In order to listen to your Voice Mail messages (page 32), you must dial your telephone company’s Voice Mail access number. Once you have stored your Voice Mail access number, you can dial it automatically by pressing {VM} (page 32).

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Voice Mail” by pressing {V}

or {^}, then press {>}.

4 Scroll to “Store VM access#” by

pressing {V} or {^}, then press {>}.

5 Enter your access number (max. 32

digits). L To correct a digit, press {>} or {<} to

move the cursor, then press

{CLEAR}. Enter the correct number.

L If a pause is required when dialing,

press {PAUSE} where needed (page

19).

L When storing your Voice Mail access

number and your mailbox password, press {PAUSE} to add pauses (page

19) between the access number and the password as necessary. Consult your telephone company for the required pause time. Example:

1-222-333-4444

VM access number

To erase the Voice Mail access number

Repeat steps 1 to 4, then press and hold

{CLEAR} until all digits are erased. Press {Save}, then press {OFF}.

Voice Mail (VM) Tone Detection

Your telephone company sends special signals (sometimes called “Voice Mail tones” or “stutter tones”) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C} or {s}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded. The default setting is OFF. Leave this feature off when:

– You do not subscribe to Voice Mail

service.

– Your telephone company does not send

Voice Mail tones.

– Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone company.

Voice Mail Service

PPPP 8888

Pauses Password

6 Press {Save}, then press {OFF}.

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Voice Mail Service

Turning VM detection on/off

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Voice Mail” by pressing {V}

or {^}, then press {>}.

4 Scroll to “VM tone detect” by

pressing {V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

“On” or “Off”.

6 Press {Save}, then press {OFF}.

Listening to Voice Mail messages

The unit will let you know that you have new Voice Mail messages in the following ways:

–“Voice Mail” will be displayed on the

handset.

– The message indicator on the handset

will flash slowly if message alert feature is turned on.

1 Press {C} or {s}, then press {VM}

within 15 seconds. L If {VM} is not displayed, the Voice

Mail access number has not been stored. Store the number (page 31).

OR Press {MENU}, then press {Select} at “V.M. access”.

L The speakerphone will turn on.

L If your Voice Mail service uses Voice

Mail tones and the message is over 3 minutes long, the handset may not indicate new messages.

L If your Voice Mail service uses Voice

Mail tones, the tones will be heard from any phone connected to the same line. If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually.

Message alert

You can select whether or not the message indicator on the handset will flash when new messages have been recorded. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Message alert” by pressing

{V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

“On” or “Off”.

5 Press {Save}, then press {OFF}.

Note:

L The message indicator will not flash for

new messages while the handset is in use.

L While message alert is on, battery

operating time will be shortened (page

12).

2 Follow the pre-recorded instructions.

3 Press {OFF} when finished.

Note:

L If “Voice Mail” still remains on the

display even after you have listened to new messages, turn it off by pressing and holding {OFF} until the handset beeps.

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Programmable Settings

Guide to handset programming

For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.

Important:

L Before programming, make sure the handset and base unit are not being used. The

handset must be operated near the base unit and while off the base unit or charger.

Main menu Sub-menu 1 Sub-menu 2 Page

V.M. access – – page 32

Ringer setting Ringer volume – page 34

Ringer tone – page 34

Interrupt tone

Voice enhancer – – page 35

Copy phonebook

Copy 1 item – page 24

Copy all items – page 25

Customer support – – page 38

Initial setting Voice Mail Store VM access#

Message alert – page 32

LCD contrast – page 36

Key tone – page 37

Auto talk – page 35

Set tel line Set dial mode

Registration – page 37

Change language – page 15

*1 KX-TG2424C only *2 If you program these settings using one of the handsets, you will not need to program

the same item using the other handset (KX-TG2424C only).

VM tone detect

Set flash time

Set line mode

C.WTG options

– page 35

page 31

page 36

page 37

page 20

Note:

L To exit programming, press {OFF} at any time. L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while

“(Go back)” is displayed.

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Programmable Settings

Ringer settings

Handset ringer volume

4 levels (high/medium/low/off) are available. The default setting is HIGH.

1 Press {MENU}.

2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press {>}.

Ringer setting

3 Scroll to “Ringer volume” by pressing

{V} or {^}, then press {>}.

Ringer volume

4 Press {V} or {^} repeatedly to select

the desired volume.

Ringer volume Low

||||||

Back dB Save

L To turn the ringer off, press {V}

repeatedly until “Off ?” is displayed.

5 Press {Save}.

Note:

L When the ringer volume is set to off, the

handset will display “Ringer off”, and will not ring for outside calls. The handset will ring at the low level for intercom calls.

High

Handset ringer tone

You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”.

1 Press {MENU}.

2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press {>}.

Ringer setting

3 Scroll to “Ringer tone” by pressing

{V} or {^}, then press {>}.

Ringer tone

4 Press {V} or {^} repeatedly to select

the desired setting.

Ringer tone 1=Tone 1

Back dB Save

L You can also select the ringer tone by

pressing {1} to {7}.

L If the ringer volume has been turned

off, the handset will not ring.

5 Press {Save}, then press {OFF}.

Note:

L If you subscribe to a distinctive ring

service, select a tone (Tone 1 to 3). If you select a melody, you will not be able to distinguish lines by their ringers.

L If you select one of the melody ringer

patterns, the ringer will continue to sound for several seconds if: – the caller hangs up before you answer

the call.

– another person answers the call using

another phone connected on the same line.

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Programmable Settings

Handset interrupt tone (KXTG2424C only)

This tone lets you know when you receive a call while you are on an intercom call (page 29). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings. “Off”: Turns this feature off.

1 Press {MENU}.

2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Interrupt tone” by

pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired setting.

5 Press {Save}, then press {OFF}.

Call options

Auto talk

When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Auto talk” by pressing {V}

or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

“On” or “Off”.

5 Press {Save}, then press {OFF}.

Note:

L If you subscribe to Call Display service

and want to view the caller’s information on the handset display after lifting up the handset to answer a call, turn off this feature.

Voice enhancer

You can turn the voice enhancer feature on or off. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Voice enhancer” by

pressing {V} or {^}, then press {>}.

3 Press {V} or {^} repeatedly to select

“On” or “Off”.

4 Press {Save}, then press {OFF}.

L When turned on, “J” will be

displayed.

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Programmable Settings

Display options

Handset LCD contrast

You can adjust the handset display contrast. There are 6 levels. The default setting is level 3.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “LCD contrast” by pressing

{V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired setting.

5 Press {Save}, then press {OFF}.

Telephone settings

Dialing mode

If you cannot make calls, change this setting depending on your telephone line service. “Tone” (default): For tone dial service. “Pulse”: For rotary pulse dial service.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

4 Scroll to “Set dial mode” by pressing

{V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

the desired setting.

6 Press {Save}, then press {OFF}.

Flash time

The flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms” (default).

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

4 Scroll to “Set flash time” by

pressing {V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

the desired setting.

6 Press {Save}, then press {OFF}.

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Note:

L If the unit is connected via a PBX, certain

PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting.

Line mode

The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset is not displayed properly, the line mode selection is incorrect. Set line mode to “A”.

Other options

Handset key tone

You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. The default setting is ON.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

1 Press {MENU}.

3 Scroll to “Key tone” by pressing {V} or

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

{^}, then press {>}.

4 Press {V} or {^} repeatedly to select

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

“On” or “Off”.

5 Press {Save}, then press {OFF}.

4 Scroll to “Set line mode” by pressing

{V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

the desired setting.

6 Press {Save}, then press {OFF}.

Re-registering the handset

If “No link to base. Move closer to base, try again.” is displayed

even when the handset is near the base unit, you may need to re-register the handset to the base unit.

Programmable Settings

Important:

L Make sure the base unit is not being

used.

L Have the handset and base unit near

each other when re-registering the handset.

L KX-TG2424C only:

Confirm the extension number of the handset which has lost communication by placing the handset on the base unit or charger. If you re-register the handset using the other handset’s extension number [1] or [2], the other handset will not function.

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Programmable Settings

1 Handset:

Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Registration” by pressing

{V} or {^}, then press {>}.

4 KX-TG2421C base unit:

Press and hold {HANDSET LOCATOR} until the CHARGE

indicator flashes.

KX-TG2424C base unit:

Press and hold the locator/handset button that corresponds to the handset you want to re-register ({HANDSET

LOCATOR 1} or {HANDSET LOCATOR 2}) until the CHARGE

indicator flashes. L After the CHARGE indicator starts

flashing, the rest of the procedure must be completed within 1 minute.

5 Handset:

Press {OK}, then wait until the handset beeps.

L Registration is complete.

Customer support

The handset can display the Internet address where you can download operating instructions for this product using your computer.

1 Press {MENU}.

2 Scroll to “Customer support” by

pressing {V} or {^}, then press {>}. L “www.panasonic.ca” will be

displayed.

3 Press {OFF}.

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Programmable Settings

Programming via direct commands

You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.

1 Press {MENU}.

2 Enter the desired feature code (shown below).

3 Enter the desired setting code (shown below).

L This step may vary depending on the feature being programmed.

4 Press {Save}.

5 Press {OFF} to exit programming mode.

Direct commands chart

Feature Feature code Setting code Page

Ringer volume {1} {1}{1}: Low {2}: Medium

{3}: High {0}: Off

Ringer tone {1} {2}{1}–{3}: Tone pattern 1–3

{4}–{7}: Melody pattern 1–4

Interrupt tone

VM access {3} Go to step 2 on page 32. page 32

Voice enhancer {5}{1}: On {0}: Off page 35

Copy phonebook (1 item)

Copy phonebook (all items)

LCD contrast {0} {1}{1}–{6}: Level 1–6 page 36

Key tone {0} {2}{1}: On {0}: Off page 37

Auto talk {0} {3}{1}: On {0}: Off page 35

Set dial mode {0} {5} {1}{1}: Pulse {2}: Tone page 36

Set flash time {0} {5} {2}{1}: 700 ms {2}: 600 ms

Set line mode {0} {5} {3}{1}: A {2}: B page 37

Call Waiting options {0} {5} {4}{1}: On {0}: Off page 20

Store VM access# {0} {7} {1} Go to step 5 on page 31. page 31

{1} {3}{1}: On {2}: 2 times {0}: Off page 35

{#} {1} Go to step 4 on page 24. page 24

{#} {2} – page 25

{3}: 400 ms {4}: 300 ms {5}: 250 ms {6}: 110 ms {7}: 100 ms {8}: 90 ms

page 34

page 36

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Programmable Settings

Feature Feature code Setting code Page

VM tone detect {0} {7} {2}{1}: On {0}: Off page 31

Change language {0} {8}{1}: English {2}: French page 15

Message alert {0} {#} {1}: On {0}: Off page 32

Handset registration {0} {0} Go to step 4 on page 38. page 37

*1 KX-TG2424C only

Note:

L If you make a mistake or enter the wrong code, press {OFF} then start again by

pressing {MENU}.

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Useful Information

Belt clip

You can hang the handset on your belt or pocket using the included belt clip.

To attach the belt clip

To remove the belt clip

While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2).

Headset

Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets.

To connect an optional headset to the handset

Headset jack

L Model shown is KX-TCA86.

Note:

L To switch to the speakerphone, press

{s}. To return to the headset, press {C}.

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Useful Information

Wall mounting

Base unit

The base unit can be mounted on a wall phone plate.

1 Connect the AC adaptor and the telephone line cord.

Fasten the AC adaptor cord.

To power outlet

Hooks

2 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base

unit.

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Useful Information

3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until

it clicks into place.

4 Connect the telephone line cord. Mount the unit, then slide it down.

L Raise the antenna.

To remove the wall mounting adaptor

While pushing down the release levers (1), remove the adaptor (2).

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Useful Information

Charger unit (KX-TG2424C only)

The charger can be wall mounted, as shown below.

1 Connect the AC adaptor.

2 Drive the screws (not included) into the wall using the wall mount template (see below).

3 Mount the charger (1).

4 Slide it down (2) and to the right (3) until it is secure.

25.4 mm (1")

Screws

To power outlet

25.4 mm

(1")

Wall mount template for the charger

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Useful Information

Error messages

If the unit detects a problem, one of the following messages will be displayed on the handset.

Display message Cause & solution

Busy L The called handset is in use.

L The handset you tried to copy phonebook items to is in

use.

L The handset you are calling is too far from the base

unit.

Error!! L When you tried to register the handset, the handset and

the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again.

L The other handset tried to send phonebook items to you

but there was an error. Have the other handset user resend the items to you (page 24).

---Incomplete--Phonebook full

L When the phonebook item(s) was (were) sent to

another handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page

23). When phonebook memory is available, you can copy all phonebook items (page 25) or individual items one by one (page 24).

No link to base. Move closer to base, try again.

L The handset has lost communication with the base unit.

Move closer to the base unit, and try again.

L Confirm that the base unit’s AC adaptor is plugged in. L Raise the base unit antenna. L The handset’s registration may have been canceled.

Re-register the handset (page 37).

Phonebook full L There is no space to store new items in the phonebook.

Erase unnecessary items (page 23).

No items stored L Your phonebook or redial list is empty.

Please lift up and try again.

L A handset button was pressed while the handset was

on the base unit or charger. Lift the handset and press the button again.

System is busy. Please try again later.

L The handset has lost communication with the base unit.

Move closer to the base unit and try again.

L More than one unit is in use. Try again later.

Store VM access# L You have not stored the Voice Mail access number.

Store the number (page 31).

*1 KX-TG2424C only

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Useful Information

Troubleshooting

General use

Problem Cause & solution

The unit does not work. L Make sure that the battery is installed correctly (page

10).

L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

L Re-install the battery (page 10) and fully charge it.

The display shows “No

link to base. Move closer to base, try again.” and an alarm

tone sounds.

I cannot hear a dial tone. L Confirm that the telephone line cord is connected (page

L The handset is too far from the base unit. Move closer

and try again.

L Plug in the base unit’s AC adaptor. L Raise the base unit antenna. L If the above remedies do not solve the problem, the

handset may have lost communication with the base unit. Register the handset again (page 37).

9).

L Disconnect the unit from the telephone line and connect

a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

Programmable settings

Problem Cause & solution

I cannot program items. L Programming is not possible while the handset and

base unit are being used.

L Do not pause for over 1 minute while programming. L Move closer to the base unit.

While programming, the handset starts to ring.

L A call is being received. Answer the call and start again

from the beginning after hanging up.

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Useful Information

Making/answering calls, Intercom

Problem Cause & solution

Static is heard, sound cuts in and out. Interference from other electrical units.

The handset does not ring.

I cannot make a call. L The dialing mode may be set incorrectly. Set the dial

I cannot redial by pressing {REDIAL}.

I cannot have a conversation using the headset.

I cannot make long distance calls.

I cannot page the handset.

L Move the handset and the base unit away from other

electrical appliances.

L Move closer to the base unit. L Raise the base unit antenna. L Turn on the clarity booster feature (page 19). L If your unit is connected to a telephone line with xDSL

service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details.

L The ringer volume is turned off. Adjust it (page 34).

mode (page 36) to match the type of telephone service you have (tone or pulse).

L If the base unit or the other handset is in use, you may

not be able to make a call. Try again later.

L If the last number dialed was more than 48 digits long,

the number will not be redialed correctly.

L If you press {REDIAL} after you have started dialing,

this button functions as the {PAUSE} button. To redial, do not dial any numbers before pressing {REDIAL}.

L Make sure that an optional headset is connected

properly (page 41).

L If “SP-phone” is displayed on the handset, press {C}

to switch to the headset.

L Make sure that you have long distance service.

L The called handset is too far from the base unit. L The called handset is in use. Try again later.

Phonebook

Problem Cause & solution

I cannot store an item in the phonebook.

While storing an item in the phonebook, the handset starts to ring.

L You cannot store an item in the phonebook while the

handset is in talk, speakerphone or intercom mode.

L Do not pause for over 1 minute while storing.

L A call is being received. Answer the call and start again

from the beginning after hanging up.

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Useful Information

Problem Cause & solution

Copying stopped with an item displayed.

The display exits the phonebook while searching.

L The destination handset may have lost communication

with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. Press {OFF}. Confirm that the destination handset is in standby mode (i.e., not in use) and try again.

L The handset automatically exits after 1 minute of

inactivity.

Call Display

Problem Cause & solution

The handset does not display the caller’s name and/or phone number.

I cannot dial the phone number edited in the caller list.

The display exits the caller list while searching.

L You have not subscribed to Call Display service.

Contact your telephone company to subscribe.

L If your unit is connected to any additional telephone

equipment such as a Call Display box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.

L If your unit is connected to a telephone line with xDSL

service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details.

L The name display service may not be available in some

areas. Contact your telephone company for details.

L Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

L The caller requested not to send caller information

(page 26).

L If a call is being transferred to you, the caller information

will not be displayed.

L Generally caller information is displayed from the 2nd

ring.

L The phone number you dialed might have an incorrect

edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 27).

L The handset automatically exits after 1 minute of

inactivity.

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Battery recharge

Problem Cause & solution

“Recharge battery” is displayed, 7 flashes or the handset beeps intermittently.

“Charge for 6h” and 8 are displayed and the handset does not work.

I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h” and 8 are displayed.

The CHARGE indicator does not go out after the battery has been charged.

The handset display is blank.

L Fully charge the battery (page 11).

L The battery has been discharged. Fully charge the

battery (page 11).

L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced (page 12). If you

install a new battery, fully charge it (page 11).

L This is normal.

L Confirm that the battery is properly installed. L Fully charge the battery (page 11).

Useful Information

Power failure

Problem Cause & solution

The unit will not function. L This product is not designed to make calls in the event

of a power failure. We recommend connecting a standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure (page 9).

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Useful Information

Important information

NOTICE:

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, “IC:”, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

nd, the term “IC:” signifies that Industry Canada radio technical specifications were met.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution:

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTICE:

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The Ringer Equivalence Number (REN) of this unit: (found on the bottom of the unit).

NOTICE:

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Privacy of communications may not be ensured when using this telephone.

Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near, or on top of, a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.

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Useful Information

Technical information

Base unit

Operating environment:

5 °C – 40 °C (41 °F – 104 °F)

Frequency:

2.4 GHz – 2.48 GHz

Dimensions:

Approx. height 125 mm x width 140 mm x depth 135 mm (4

Mass (Weight):

Approx. 312 g (0.69 lb.)

Power consumption:

Standby: Approx. 2.7 W Maximum: Approx. 5.0 W

Power supply:

AC adaptor (120 V AC, 60 Hz)

Handset

Operating environment:

5 °C – 40 °C (41 °F – 104 °F)

/32" x 51/2" x 55/16")

Charger unit (KX-TG2424C only)

Operating environment:

5 °C – 40 °C (41 °F – 104 °F)

Dimensions:

Approx. height 65 mm x width 85 mm x depth 95 mm (2

Mass (Weight):

Approx. 97 g (0.21 lb.)

Power consumption:

Standby: Approx. 1.0 W Maximum: Approx. 3.0 W

Power supply:

AC adaptor (120 V AC, 60 Hz)

Note:

L Design and specifications are subject to

change without notice.

L The illustrations in these instructions

may vary slightly from the actual product.

/16" x 311/32" x 33/4")

Frequency:

2.4 GHz – 2.48 GHz

Dimensions:

Approx. height 167 mm x width 48 mm x depth 31 mm (6

Mass (Weight):

Approx. 107 g (0.24 lb.)

Power supply:

Ni-MH battery (2.4 V, 830 mAh)

Security codes:

1,000,000

/16" x 17/8" x 17/32")

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Useful Information

Warranty

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT - LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

Telephone Accessory / Product - One (1) year, parts and labour

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are warranted for ninety (90) days from date of original purchase. This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.

WARRANTY SERVICE For product operation and information assistance, please contact your Dealer or our

Customer Care Centre at: Telephone #: (905) 624-5505 Fax #: (905) 238-2360 Web: www.panasonic.ca For product repairs, please contact one of the following:

L Your Dealer who will inform you of an authorized Servicentre nearest you. L Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca L A Panasonic Factory Servicentre listed below:

Richmond, British Columbia

Panasonic Canada Inc. 12111 Riverside Way Richmond, BC V6W 1K8 Tel: (604) 278-4211 Fax: (604) 278-5627

Mississauga, Ontario

Panasonic Canada Inc. 5770 Ambler Dr. Mississauga, ON L4W 2T3 Tel: (905) 624-8447 Fax: (905) 238-2418

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton.

Include details of the defect claimed, and proof of date of original purchase.

Panasonic Canada Inc.

Calgary, Alberta

Panasonic Canada Inc. 6835-8th St. N. E. Calgary, AB T2E 7H7 Tel: (403) 295-3955 Fax: (403) 274-5493

Lachine, Québec

Panasonic Canada Inc. 3075, rue Louis A. Amos Lachine, QC H8T 1C4 Tel: (514) 633-8684 Fax: (514) 633-8020

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Charger unit: 9

Index

A Accessories: 5

Answering calls: 17 Auto talk: 17, 35

B Backlit display: 15

Backlit handset keypad: 15 Base unit location: 8 Battery

Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11

Belt clip: 41

C Call Display service: 26

Caller list

Calling back: 26 Editing: 27 Erasing: 28 Storing: 27

Viewing: 26 Call share: 19 Call waiting tone: 20 Chain dial: 24 Clarity booster: 19 Conf (Conference): 30 Conference calls: 30 Controls: 13 Copy phonebook: 24, 25 Customer support: 38 C.WTG (Call Waiting Deluxe): 20

D Dialing mode: 36

Display: 15 Display language: 15

E Error messages: 45 F Flash button: 19

Flash time: 36 Function menu

Direct commands: 39

Table: 33

H Handset locator: 29

Headset, optional: 41 Hold: 18

I Installation

AC adaptor: 9

Base unit: 9

Telephone line cord: 9 Intercom: 29 Interrupt tone: 35

K Key tone: 37 L LCD contrast: 36

Line mode: 37

M Making calls: 16

Message alert: 32 Microphone: 16 Mute: 18

N Navigator key: 14

Noise: 8

P Pause: 19

Phonebook

Adding: 22

Calling: 23

Copying: 24, 25

Editing: 23

Erasing: 23

Names: 22 Power failure: 10, 49 Pulse service: 20

R Redial: 16

Redial list: 17 Registration: 37 Ringer

Tone: 34

Vol ume: 34 Ringer off: 17, 34 Rotary service, tone dialing: 20

S Safety instructions: 6

Soft keys: 15 SP-phone: 16

T Technical information: 51

Transferring a call: 30 Troubleshooting

Battery charge: 49

Call Display: 48

General use: 46

Making/answering calls, Intercom:

Phonebook: 47

Power failure: 49

Programmable settings: 46

V VE (voice enhancer): 18

Visual Call Waiting: 20

Index

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TG2421C_2424C(e).book Page 54 Wednesday, December 22, 2004 6:54 PM

Index

VM (Voice Mail): 31 Voice enhancer: 18, 35 Voice Mail access number: 31 Volume control

Handset receiver: 16 Handset speaker: 16

W Wall mounting

Base unit: 42 Charger unit: 44

Warranty: 52

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TG2421C_2424C(e).book Page 55 Wednesday, December 22, 2004 6:54 PM

Page 56

TG2421C_2424C(e).book Page 56 Wednesday, December 22, 2004 6:54 PM

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

Printed in U.S.A. PQQX14665ZA DA1204SH0

Panasonic KX-TG2424C, KX-TG2421C Operating Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual