•Some optional service cards and features are not available for certain countries/areas. Consult
your certified Panasonic dealer for detailed instructions.
•In this manual, the suffix of each model number (e.g., KX-TDE100NE) is omitted unless necessary.
•This PBX supports SIP Extensions. However, some PBX features may not be available for SIP
Extensions, depending on your telephone type.
Important Notice
•Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is
supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies
over connected networks
*1
The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, KX-T7400, and KX-T7500 (except for KX-T7560/KXT7565) series telephones.
Installation Manual5
Important Information
SAVE THESE INSTRUCTIONS
SECURITY PRECAUTIONS
In order to use the PBX safely and correctly the Security Requirements below must be observed. Failure to
do so may result in:
•Loss, leakage, falsification or theft of user information.
•Illegal use of the PBX by a third party.
•Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
1.Information stored on the SD Memory Card:
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer),
Personal Identification Numbers (PINs), etc.
2.Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Security Requirements
1.The SD Memory Card contains software for all the processes of the PBX and all customer data. It can
be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorised
access to prevent data leakage.
2.Always make backups of data stored on the SD Memory Card. For details, refer to "2.5.2 Utility—File
Transfer PC to PBX (SD Card)" and "2.5.3 Utility—File Transfer PBX (SD Card) to PC" in the PC
Programming Manual.
3.To prevent illegal access from the Internet, active a Firewall.
4.To avoid unauthorised access and possible abuse of the PBX, we strongly recommend:
a.Keeping the password secret.
b.Selecting a complex, random password that cannot be easily guessed.
c.Changing your password regularly.
5.Perform the following when sending the PBX for repair or handing it over to a third party.
a.Make a backup of data stored on the SD Memory Card.
b.Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6.To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7.When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external
device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it
physically unusable.
6Installation Manual
SAFETY REQUIREMENTS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
For All Telephone Equipment
WARNING
•DO NOT INSTALL THE PRODUCT IN ANY OTHER WAY THAN DESCRIBED IN
RELEVANT MANUALS.
•FOR SAFETY REASONS, DO NOT PHYSICALLY MODIFY THE PRODUCT OR ANY
OPTIONAL EQUIPMENT.
•THE PRODUCT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
SERVICE PERSONNEL.
•TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THE
PRODUCT TO RAIN OR MOISTURE.
1.
Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners
or aerosol cleaners.
4.Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
5.Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6.The product should only be connected to the type of electrical power supply specified on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
7.For safety purposes some products are equipped with an earthed plug. If you do not have an earthed
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
8.Do not allow anything to rest on the power cord. Do not locate the product where the power cord may
be stepped on or tripped on.
9.To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
10. To reduce the risk of electric shock, do not disassemble the product. Only qualified personnel should
service the product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
11. Unplug the product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a)When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal
operation.
e) If the product has been dropped or the cabinet has been damaged.
f)If product performance deteriorates.
Installation Manual7
12. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
C
lightning.
13. Do not use a telephone in the vicinity of a gas leak to report the leak.
14. The product should be kept free of dust, moisture, high temperature (more than 40 ) and vibration,
and should not be exposed to direct sunlight.
For the PBX
˚
WARNING
•IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
•UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
•WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
•THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
•DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS.
•THE SD MEMORY CARD POSES A CHOKING HAZARD. KEEP THE SD MEMORY
CARD OUT OF REACH OF CHILDREN.
•MAKE SURE THAT THE WALL THAT THE SHELF WILL BE ATTACHED TO IS
STRONG ENOUGH TO SUPPORT THE SHELF. IF NOT, IT IS NECESSARY FOR THE
WALL TO BE REINFORCED.
•ONLY USE THE WALL-MOUNTING EQUIPMENT (ANCHOR PLUGS, SCREWS,
METAL BRACKET) INCLUDED WITH THE PBX.
•WHEN DRIVING THE SCREWS INTO THE WALL, BE CAREFUL TO AVOID
TOUCHING ANY METAL LATHS, WIRE LATHS OR METAL PLATES IN THE WALL.
•WHEN PLACING THE METAL BRACKET, MAKE SURE THAT THE "TOP" ARROW IS
POINTING UPWARD.
•WHEN THIS PRODUCT IS NO LONGER IN USE, MAKE SURE TO DETACH IT FROM
THE WALL.
1.
Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed
in a sealed environment unless proper ventilation is provided.
8Installation Manual
2.Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
3.Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the PBX.
4.If you are having problems making calls to outside destinations, follow this procedure to test the trunks:
a.Disconnect the PBX from all trunks.
b. Connect known working SLTs to those trunks.
c.Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the trunk that the SLT is connected
to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
trunks until it has been serviced by an authorised Panasonic Factory Service Centre.
Installation Manual9
Precaution
For users in the European Union only
•Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take these products to designated collection points, where they will be accepted
on a free of charge basis. Alternatively, in some countries you may be able to return your products to
your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly
will help to save valuable resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point. Penalties may be applicable for
incorrect disposal of this waste, in accordance with national legislation.
•For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.
•Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method of disposal.
For users in Germany only
•Machine Noise Information Ordinance, 3rd GPSGV: The highest sound pressure level is 70 dB (A) or
less according to EN ISO 7779.
For users in Finland, Norway and Sweden only
•This unit may only be installed in a room or space with restricted access, and equipotential bonding
must be applied. For information on earthing, refer to "3.2.5 Frame Earth Connection".
For users in New Zealand only
•This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
•This equipment is not capable, under all operating conditions, of correct operation at the higher speeds
for which it is designed. Telecom will accept no responsibility should difficulties arise in such
circumstances.
10Installation Manual
•Some parameters required for compliance with Telecom's Telepermit requirements are dependent on
the equipment (PBX) associated with this modem. In order to operate within the limits for compliance
with Telecom's Specifications, the associated PBX equipment shall be set to ensure that modem calls
are answered between 3 and 30 seconds of receipt of ringing.
•Using the toll services of a company other than Telecom:
If the PBX is set up to use the toll services of a company other than Telecom, the telephone numbers
dialled from the Caller Display listings within the PBX will be directed through the toll services of the
other company because the telephone numbers include the toll access digit and area code digit. A toll
charge may be incurred. Please check with the toll carrier concerned.
•APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero
+ area code should either be removed when calling back local numbers, or check with your toll carrier
that a charge will not be levied.
•All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In
addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the
nature of the personal information collected, the purpose for its collection, how it is used, and what is
disclosed to any other party.
For users in Australia only
•No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
•Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX.
Notes
•When disposing of any of the above products, all batteries must be removed. Follow the applicable
laws, regulations, and guidelines in your country/area regarding disposal of batteries.
•When replacing a battery, use only the same battery type, or an equivalent recommended by the
battery manufacturer.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
Installation Manual11
Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IPPBX, KX-TDE100/KX-TDE200. It provides instructions for installing the hardware, and programming the
PBX using the KX-TDE Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Activation Key Installation
Describes information on activation keys, including how to obtain an activation key and install it in the
SD Memory Card.
Section 3 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site,
installing the shelves and optional service cards, and cabling of peripheral equipment are provided.
Further information on system expansion and peripheral equipment installation is included.
Section 4 Guide for the KX-TDE Maintenance Console
Explains the installation procedure, structure, and basic information of the KX-TDE Maintenance
Console.
Section 5 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
User Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in the FAQ of the PC Programming Manual, or "[190] Main Processing (MPR) Software
Version Reference" in the PT Programming Manual.
Trademarks
•The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Matsushita Electric Industrial Co., Ltd. is under licence.
•Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
•Intel and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the United States and other countries.
12Installation Manual
•All other trademarks identified herein are the property of their respective owners.
•Screen shots reprinted with permission from Microsoft Corporation.
Installation Manual13
Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5 amp
fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has
a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If
you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement
fuse cover can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN
THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS
A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult
a qualified electrician.
WARNING
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that is
marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or
coloured BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or
coloured RED.
14Installation Manual
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse
cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected as
an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making
outgoing calls to the BT emergency services.
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault
and we advise you not to call the Fault Repair Service.
5.1.4Using the Reset Button ...................................................................................................243
5.1.5Troubleshooting by Error Log .......................................................................................... 244
Index .......................................................................................................... 247
18Installation Manual
Section1
System Outline
This section provides general information on the PBX,
including the system capacity and specifications.
Installation Manual19
1.1 System Highlights
1.1System Highlights
1.1.1System Highlights
IPCMPR Card Features
The IPCMPR card (the preinstalled Main Processing card) includes the following features and resources:
VoIP Trunks/VoIP Extensions
The IPCMPR card allows the use of IP trunks (H.323/SIP) and IP telephones (IP-PTs, IP softphones,
and SIP Extensions). By connecting a DSP card to the IPCMPR card, these IP trunks and extensions
can be used. It is also possible to increase the number of IP trunks (max. 32) and extensions (max.
128) through the purchase of activation key cards.
LAN Connection
The IPCMPR card is equipped with a LAN port allowing for the PBX to be connected to a LAN.
Computer Telephony Integration (CTI) Features
Connecting a PC to a DPT, or connecting a CTI Server to this PBX, allows functions of the PC, PBX
and extensions to be integrated. For example, detailed caller information can be taken from a database
and displayed on the PC as a call arrives, or the PC can dial numbers for the extension automatically.
Built-in Simplified Voice Message (SVM) Features
The IPCMPR card comes preinstalled with the SVM feature (2 channels), allowing for simple answering
machine services to be supported.
Internet Protocol (IP) Telephone Features
This PBX supports the following telephone features that use IP:
IP-PT Features
This PBX supports the connection of IP-PTs which function almost identically to normal PTs. However,
they connect to the PBX over a LAN and make and receive calls using IP. In addition, KX-NT300 series
IP-PTs support the following features:
–Self Labelling (KX-NT366 only)
The LCDs featured next to the 12 flexible buttons of the KX-NT366 can be programmed to display
information regarding the setting of the corresponding flexible button. In addition, the flexible
buttons can be organised into 4 “pages” allowing you to assign a total of 4 items to each physical
button.
–Optional Modules
•KX-NT307(PSLP1528) Bluetooth Module:
Allows for a Bluetooth wireless headset to be connected to a KX-NT300 series IP-PT.
•KX-NT303 Add-on 12 Key Module:
Allows for 12 additional flexible buttons to be connected to a KX-NT346 or KX-NT343.
•KX-NT305 Add-on 60 Key Module:
Allows for 60 additional flexible buttons to be connected to a KX-NT346 or KX-NT343.
–High Sound Quality
®
20Installation Manual
Calls between KX-NT300 series IP-PTs support G.722 CODEC allowing for high sound quality
conversations.
SIP (Session Initiation Protocol) Extensions
This PBX supports the connection of third party SIP supported IP telephones (hardphones and
softphones). SIP Extensions make and receive calls using IP.
IP Softphones
This PBX supports the connection of Panasonic IP softphones, providing IP-PT operations and features
using software on a PC.
Internet Protocol (IP) Related Features
Server Connection
This PBX supports the connection to the following servers, allowing for enhanced efficiency and record
keeping:
–SNMP Server:
Allows for users assigned as SNMP managers to manage and receive PBX system status
information, such as local alarm information and general system activity using Simple Network
Management Protocol (SNMP).
–SNTP Server:
Allows for the PBX to automatically receive and update the time setting using Simple Network Time
Protocol (SNTP).
–DHCP Server:
Allows for this PBX to receive IP addresses from a Dynamic Host Configuration Protocol (DHCP)
server.
1.1 System Highlights
Peer-to-peer Connection
Intercom calls can be made between peer-to-peer compatible IP extensions allowing for
communication without using the PBX's VoIP resources.
Networking Features
This PBX supports the following networking features:
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted
into IP packets and sent through this network. Automatic rerouting of VoIP calls to public trunks is also
available, in case of network difficulties.
TIE Line Service
A TIE line is a privately leased communication line between two or more PBXs, which provides cost
effective communications between company members at different locations.
Virtual Private Network (VPN)
VPN is a service provided by the VPN service provider. It uses an existing public line as if it were a
private line.
QSIG Network
QSIG is a protocol based on ISDN (Q.931) and offers enhanced PBX features in a private network of
two or more connected PBXs.
Installation Manual21
1.1 System Highlights
External Device Support
The following are just a few of the many useful optional devices available to enhance your telephony system:
Portable Station (PS) Features
PSs can be connected to this PBX. It is possible to use the PBX features using the PS like a PT. This
PBX supports basic CSs (allows up to 4 PSs to be on a call simultaneously) as well as high-density
CSs (allows up to 8 PSs to be on a call simultaneously). A PS can also be used in parallel with a wired
telephone (Wireless XDP Parallel Mode). In this case, the wired telephone is the main telephone and
the PS is the sub telephone.
Cellular Phone Features (KX-NCS4910 required)
This PBX supports the use of cellular phones destinations with the PBX. In combination with the use
of certain features such as Virtual PS, DISA, and XDP Parallel mode, cellular phones can make and
receive calls as if they were registered extensions.
Phone Assistant (PA) Pro Series
This PBX supports KX-TDA Phone Assistant Pro Series applications, a collection of highly-intuitive CTI
applications that allow you to use your PC to access a variety of PBX features conveniently and
efficiently. PA Pro series applications combine the efficiency and user-friendliness of CTI applications
with the convenience of server-based applications, allowing User IDs, passwords and PBX settings to
be configured over a web browser.
Voice Mail Features
This PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital)
Integration, connected locally and over a network.
ACD Report Server (KX-NCV200)
This PBX supports VPSs with an ACD Report Server. In addition to VPS features, the ACD Report
Server provides you with a variety of features, such as monitoring, reporting, call logging features and
creating performance graphs, to manage call information efficiently.
Other Useful Features
Easy Installation and Setup
–With Physical Cards
By simply connecting telephones and outside lines to analogue extension and trunk cards, you can
make and receive calls. For digital trunks (e.g., E1, T1, etc.), it may be necessary to first make the
required settings and restart the PBX.
–With Virtual Cards
By connecting the PBX to the LAN, installing each virtual card and registering the IP telephones
through system programming, you can make and receive calls.
Enhanced Walking Extension Feature
It is possible to use the Walking Extension feature with extensions in Service-in (functions normally)
and Service-out (cannot make trunk calls or receive calls) modes, allowing users to use their extensions
at home and at work, or for multiple users who work in shifts to use their own extension settings on a
single telephone.
22Installation Manual
Built-in Small Call Centre Features
An incoming call distribution (ICD) group can be used as a small call centre with the following features:
–Queuing Feature
When a preprogrammed number of extensions in an ICD group are busy, additional incoming calls
can wait in a queue. While callers are waiting in the queue, they can be sent an outgoing message
(OGM) informing the caller of the current situation, or be redirected to another destination or
disconnected depending on the amount of time the caller has been waiting.
–Log-in/Log-out
ICD group members can join (Log-in) or leave (Log-out) their groups manually. After a call is
completed, a preprogrammed time period where users will not receive calls can be assigned
(Wrap-up). This gives time for users to make reports about the previous call without be interrupted
or allows users to not receive calls while they are taking a break.
–VIP Call
The VIP Call feature is one method of making sure that calls from preferred customers or callers
are answered quickly. When using VIP Call mode, ICD groups are assigned a priority, allowing calls
in higher-priority groups to be answered before calls in lower-priority groups.
Hospitality Features
This PBX has several features allowing it to be used effectively and efficiently in a hotel-type
environment. These features allow extensions assigned as hotel operators to change and monitor the
room status of guest rooms, check or set wake-up calls, and print out records of guest charges.
1.1 System Highlights
Installation Manual23
1.2 Basic System Construction
1.2Basic System Construction
1.2.1Basic Shelf
The basic shelf contains an IPCMPR card for controlling the PBX. To use the system, install a power supply
unit (PSU) in the PSU Slot and optional service cards in the basic shelf.
KX-TDE100KX-TDE200
Construction of the Basic Shelf
IPCMPR Card
Free Slots
PSU Slot
IPCMPR Card
Free Slots
PSU Slot
24Installation Manual
KX-TDE100KX-TDE200
1.2.2System Connection Diagram
1.2 Basic System Construction
Trunk (Telephone Company Lines)
Analogue/BRI/PRI/T1/E1
Batteries
PC
Printer
Remote PC
Fax Machine
Wireless Phone
Pure IP-PBX
SLT
APT
DSS Console
Private
IP Network
WAN
Router
PC
IP-PT
IP Softphone
SIP Extension
1
ITSP
*
Network
2
DCE
*
(e.g., ADSL
Modem)
External Sensor/
External Relay Device
Doorphone & Door Opener
BGM/Music On Hold (MOH)
Pager/
Speaker
1
*
2
*
Amplifier
ITSP: Internet Telephony Service Provider
DCE: Data Circuit Terminating Equipment
ISDN Telephone
CSPS
Voice Processing
System
DPT
DSS Console
USB
KX-T7636/
KX-T7633
KX-T7600 DPTKX-T7600 DPT
CTI Server
PC
PC
PC
Installation Manual25
1.2 Basic System Construction
(KX-TDA0183)
(KX-TDA0183)
LCOT4
LCOT4
MSLC16
(KX-TDA0175)
Telephone
Company
Analogue
Trunk
E & M Line
ISDN BRI Line
(Digital Trunk)
ISDN PRI Line
(Digital Trunk)
T1 Line
(Digital Trunk)
E1 Line
(Digital Trunk)
LCOT16
(KX-TDA0181)
LCOT8
(KX-TDA0180)
CID/PAY8
(KX-TDA0189)
CID8
(KX-TDA0193)
DID8
(KX-TDA0182)
E&M8
(KX-TDA0184)
BRI4
(KX-TDA0284)
BRI8
(KX-TDA0288)
PRI30
(KX-TDA0290
CE/CJ)
PRI23
(KX-TDA0290)
T1
(KX-TDA0187)
E1
(KX-TDA0188)
SLC16
(KX-TDA0174)
SLC8
(KX-TDA0173)
EXT-CID
(KX-TDA0168)
DLC16
(KX-TDA0172)
DLC8
(KX-TDA0171)
DHLC8
(KX-TDA0170)
OPB3
(KX-TDA0190)
DPH4
(KX-TDA0161)
DPH2
(KX-TDA0162)
EIO4
(KX-TDA0164)
SLTWireless PhoneFax Machine
KX-T7636/
KX-T7633
DPT
APTDPTDSS Console
SLT Wireless Phone
Doorphone & Door Opener
PC
DSS Console
PT-interface CS
(Basic/High-density)
KX-T7600
DPT
PT-interface CS
(Basic/High-density)
Fax Machine
PS
KX-T7600
DPT
PS
Voice
Processing
System
Voice
Processing
System
KX-T7636/
KX-T7633
KX-T7600
DPT
PC
KX-T7600
DPT
Private IP
Network
Station Message
Detail Recording (SMDR)
Private IP
Network
ITSP
Network
Router
Batteries
PC
Router
WAN
DCE
(e.g., ADSL
Modem)
Router
ECHO16
IP-GW4E
(KX-TDA0484)
IP-GW16
(KX-TDA0490)
PSU-S/M/L
(KX-TDA0108/
KX-TDA0104/
KX-TDA0103)
(Installed by default)
RMT
(KX-TDA0196)
Virtual
Trunk Slot
V-IPGW16V-IPEXT32
V-SIPGW16V-SIPEXT32
(KX-TDA0166)
(KX-TDA0191)
(KX-TDA0143)
(KX-TDA0144)
IP-EXT16
(KX-TDA0470)
IPCMPR
(KX-TDE0110)
(KX-TDE0111)
Extension Slot
MSG4
CSIF4
CSIF8
DSP16
DSP64
Virtual
Mountable Equipment
External Sensor/External Relay Device
CSPS
LAN
LAN
Radio
IP-PT
IP-PT
IP Softphone
IP Softphone
AmplifierPager/Speaker
SIP Extension
PC
CTI Server
26Installation Manual
1.3 Optional Equipment
1.3Optional Equipment
1.3.1Optional Equipment
Model No.Model NameDescription
KX-TDE011016-Channel VoIP DSP Card (DSP16) 16-channel digital signal processor card with a 4-
Channel IP Trunk activation key and a 8-Channel IP
Proprietary Telephone activation key preinstalled.
Compliant with ITU-T G.729a and G.711 CODEC
methods. To be mounted on the IPCMPR card.
KX-TDE011164-Channel VoIP DSP Card (DSP64) 64-channel digital signal processor card with four 4-
Channel IP Trunk activation keys and four 8Channel IP Proprietary Telephone activation keys
preinstalled. Compliant with ITU-T G.729a and
G.711 CODEC methods. To be mounted on the
IPCMPR card.
KX-TDA0103L-Type Power Supply Unit (PSU-L)Power Supply Unit for the KX-TDE200. Total power
output of 279 W. Safety Class 1 compliant.
KX-TDA0104M-Type Power Supply Unit (PSU-M)Power Supply Unit for the KX-TDE100 and KX-
TDE200. Total power output of 140.4 W. Safety
Class 1 compliant.
KX-TDA0108S-Type Power Supply Unit (PSU-S)Power Supply Unit for the KX-TDE100. Total power
output of 74 W. Safety Class 1 compliant.
KX-TDA01434 Cell Station Interface Card (CSIF4) 4-port CS interface card for 4 CSs.
KX-TDA01448 Cell Station Interface Card (CSIF8) 8-port CS interface card for 8 CSs.
KX-TDA01614-Port Doorphone Card (DPH4)4-port doorphone card for 4 doorphones and 4 door
openers. To be mounted on the OPB3 card.
KX-TDA01622-Port Doorphone Card (German
Type) (DPH2)
KX-TDA01644-Port External Input/Output Card
(EIO4)
KX-TDA016616-Channel Echo Canceller Card
(ECHO16)
KX-TDA0168Extension Caller ID Card (EXT-CID)Sends Caller ID signals to extension ports. To be
KX-TDA01708-Port Digital Hybrid Extension Card
(DHLC8)
2-port doorphone card for 2 German-type
doorphones and 2 door openers. To be mounted on
the OPB3 card.
4-port external input/output card. To be mounted on
the OPB3 card.
16-channel card for echo cancellation during
conferences. To be mounted on the OPB3 card.
mounted on the SLC8 card only.
8-port digital hybrid extension card for DPTs, APTs,
SLTs, DSS consoles, and PT-interface CSs (Basic/
High-density), with 2 power failure transfer (PFT)
ports.
KX-TDA01718-Port Digital Extension Card (DLC8) 8-port digital extension card for DPTs, DSS
consoles, and PT-interface CSs (Basic/Highdensity).
Installation Manual27
1.3 Optional Equipment
Model No.Model NameDescription
KX-TDA017216-Port Digital Extension Card
(DLC16)
16-port digital extension card for DPTs, DSS
consoles, and PT-interface CSs (Basic/Highdensity).
KX-TDA01738-Port Single Line Telephone
Extension Card (SLC8)
KX-TDA017416-Port Single Line Telephone
Extension Card (SLC16)
KX-TDA017516-Port Single Line Telephone
Extension with Message Lamp Card
(MSLC16)
8-port extension card for SLTs with 2 power failure
transfer (PFT) ports.
16-port extension card for SLTs with 4 power failure
transfer (PFT) ports.
16-port extension card for SLTs with Message
Waiting Lamp control and 4 power failure transfer
(PFT) ports. Maximum power output of 160 V/90 V
for Message Waiting Lamp control.
KX-TDA01808-Port Analogue Trunk Card (LCOT8) 8-port analogue trunk card with 2 power failure
transfer (PFT) ports.
KX-TDA018116-Port Analogue Trunk Card
(LCOT16)
16-port analogue trunk card with 4 power failure
transfer (PFT) ports.
KX-TDA01828-Port DID Card (DID8)8-port DID trunk card.
KX-TDA01834-Port Analogue Trunk Card (LCOT4) 4-port analogue trunk card with 2 power failure
transfer (PFT) ports.
KX-TDA01848-Port E & M Trunk Card (E&M8)8-port E & M (TIE) trunk card. Type 5 support.
KX-TDA0187T-1 Trunk Card (T1)1-port T1 trunk card. EIA/TIA standard compliant.
KX-TDA0188E-1 Trunk Card (E1)1-port E1 trunk card. ITU-T standard compliant.
KX-TDA01898-Port Caller ID/Pay Tone Card (CID/
PAY 8)
8-port Caller ID signal type FSK/FSK (with Call
Waiting Caller ID [Visual Caller ID])/DTMF, and 8port Pay Tone Service (12 kHz/16 kHz). To be
mounted on the LCOT8/LCOT16 cards.
KX-TDA0190Optional 3-Slot Base Card (OPB3)Optional 3-slot base card for mounting a maximum
of 3 option cards from the following: MSG4, DPH4,
DPH2, or ECHO16 card.
KX-TDA01914-Channel Message Card (MSG4)4-channel message card. To be mounted on the
OPB3 card.
KX-TDA01938-Port Caller ID Card (CID8)8-port Caller ID signal type FSK/FSK (with Call
Waiting Caller ID [Visual Caller ID])/DTMF. To be
mounted on the LCOT8/LCOT16 cards.
KX-TDA0196Remote Card (RMT)Analogue modem card for remote communication
with the PBX. ITU-T V.90 support. To be mounted on
the IPCMPR card.
KX-TDA02844-Port BRI Card (BRI4)4-port ISDN Basic Rate Interface card with 1 power
failure transfer port. EURO-ISDN/ETSI compliant.
KX-TDA02888-Port BRI Card (BRI8)8-port ISDN Basic Rate Interface card with 1 power
failure transfer port. EURO-ISDN/ETSI compliant.
KX-TDA0290CE/CJ PRI Card (PRI30)1-port ISDN Primary Rate Interface card (30B