Panasonic KX-TDA50 User Manual 2

Hybrid IP-PBX

Installation Manual

Model No.

KX-TDA50

Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use.

KX-TDA50: MPR Version 2.0

SD Logo is a trademark.

System Components

System Components Table

Model Description

Main Unit KX-TDA50 Main Unit

CO Line Cards KX-TDA5180 4-Port Analog Trunk Card (LCOT4)

KX-TDA5193 4-Port Caller ID Card (CID4)

KX-TDA5480 4-Channel VoIP Gateway Card (IP-GW4)

Extension Cards KX-TDA5170 4-Port Hybrid Extension Card (HLC4)

KX-TDA5171 4-Port Digital Extension Card (DLC4)

KX-TDA5172 8-Port Digital Extension Card (DLC8)

KX-TDA5173 4-Port Single Line Telephone Extension Card (SLC4)

KX-TDA5174 8-Port Single Line Telephone Extension Card (SLC8)

KX-TDA5175 4-Port Proprietary Extension Card (PLC4)

KX-TDA5176 8-Port Proprietary Extension Card (PLC8)

Other Cards KX-TDA5105 Memory Expansion Card (MEC)

KX-TDA5161 4-Port Doorphone Card (DPH4)

KX-TDA5166 8-Channel Echo Canceller Card (ECHO8)

KX-TDA5168 Extension Caller ID Card (EXT-CID)

KX-TDA5191 2-Channel Message Card (MSG2)

KX-TDA5196 Remote Card (RMT)

Optional SD Memory Card KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version

Cell Station (CS) KX-T0141 2-Channel Cell Station Unit for 2.4 GHz Portable Station

Proprietary Equipment KX-A236 Additional AC Adaptor

KX-T30865 Doorphone

Available Proprietary Telephones

The Hybrid IP-PBX supports Panasonic KX-T7000 and KX-TD7000 series telephones:

• Digital/Analog proprietary telephones (e.g., KX-T7625, KX-T7630, KX-T7633, KX-T7636)

• Portable stations (e.g., KX-TD7690)

• DSS consoles (e.g., KX-T7640)

Note

The Hybrid IP-PBX does not support the following telephones:

• KX-T30800 series Proprietary Telephones and DSS consoles

• KX-T61600 series Proprietary Telephones and DSS consoles

• KX-T123200 series Proprietary Telephones and DSS consoles

2 Installation Manual

For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a particular telephone, refer to the telephone's manual.

For other equipment that can be connected to the Hybrid IP-PBX, refer to "1.2.2 System Connection Diagram".

Abbreviations in this manual

Proprietary telephone: PT Digital proprietary telephone: DPT Analog proprietary telephone: APT Portable station: PS Single line telephone: SLT

The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.

Installation Manual 3

Important Safety Instructions

SAFETY REQUIREMENTS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.

Clean with a damp cloth.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry

tub, in a wet basement, or near a swimming pool.

5. Do not place the product on an unstable surface, as a fall may cause serious internal damage.

6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect

it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided.

7. The product should only be connected to the type of electrical power supply specified on the product

label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. For safety purposes this unit is equipped with a grounded plug. If you do not have a grounded outlet,

please have one installed. Do not bypass this safety feature by tampering with the plug.

9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord may

be stepped on or tripped on.

10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.

11. Do not insert objects of any kind into this product through its slots and openings, as they may touch

dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on or in the product.

12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should

service this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.

13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the

following cases:

a) When the power supply cord or plug is damaged or frayed. b) If liquid has been spilled into the product. c) If the product has been exposed to rain or water. d) If the product does not operate according to the operating instructions. Adjust only the controls that

are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.

e) If the product has been dropped or the cabinet has been damaged. f) If product performance deteriorates.

14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from

lightning.

15. Do not use a telephone in the vicinity of a gas leak to report the leak.

4 Installation Manual

SAVE THESE INSTRUCTIONS

Installation Manual 5

Precaution

WARNING

DO NOT REMOVE SD MEMORY CARD WHILE POWER IS SUPPLIED TO THE HYBRID. IP-PBX

Doing so may cause the Hybrid IP-PBX to fail to start when you restart the system.

6 Installation Manual

• Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the Hybrid IP-PBX.

• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and vibration, and should not be exposed to direct sunlight.

• If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:

1. Disconnect the Hybrid IP-PBX from all CO lines.

2. Connect known working SLTs to those CO lines.

3. Make a call to an external destination using those SLTs.

If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected to. Contact your telephone company. If all SLTs operate properly, there may be a problem with your Hybrid IP-PBX. Do not reconnect the Hybrid IP-PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Servicenter.

• Wipe the unit with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner.

WARNING

• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE

PERSONNEL.

• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE

POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.

• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL

SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICENTER.

• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM

CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST, AND THEN RECONNECT THE TELECOM CONNECTION.

• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS

PRODUCT TO RAIN OR MOISTURE.

• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.

ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

CAUTION

DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.

Installation Manual 7

When you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product Service

Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your certified Panasonic dealer for detailed instructions.

For Future Reference

Please print, record, and retain the following information for future reference.

Note

The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.

MODEL NO.

SERIAL NO.

DATE OF PURCHASE

NAME OF DEALER

DEALER'S ADDRESS

DEALER'S TEL. NO.

8 Installation Manual

Introduction

This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IPPBX, KX-TDA50. It provides instructions for installing the hardware, and programming the Hybrid IP-PBX using the KX-TDA50 Maintenance Console.

The Structure of this Manual

This manual contains the following sections:

Section 1 System Outline

Provides general information on the Hybrid IP-PBX, including the system capacity and specifications.

Section 2 Installation

Describes the procedures to install the Hybrid IP-PBX. Detailed instructions for planning the installation site, installing the optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.

Section 3 Guide for the Hybrid IP-PBX PC Programming Software

Explains the installation procedure, structure, and basic information of the KX-TDA50 Maintenance Console.

Section 4 Troubleshooting

Provides information on the Hybrid IP-PBX and telephone troubleshooting.

About the Other Manuals

Along with this Installation Manual, the following manuals are available:

Feature Guide

Describes all basic, optional and programmable features of the Hybrid IP-PBX, and step-by-step instruction for performing system programming using a proprietary telephone or a personal computer (PC).

User Manual

Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.

Trademarks

• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in

the United States and/or other countries.

• Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries

in the United States and other countries.

• All other trademarks identified herein are the property of their respective owners.

• Screen shots reprinted with permission from Microsoft Corporation.

Installation Manual 9

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

1. Notification to the Telephone Company

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF03AKX-TDA50. If requested, this number must be provided to the telephone company.

Installation must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information:

• Telephone numbers to which the system will be connected

• Make: Panasonic

• Model: KX-TDA50

• Certification No.: found on the side of the unit

• Ringer Equivalence No.: 0.3A

• Facility Interface Code: 02LS2

• Service Order Code: 9.0F

• Required Network Interface Jack: RJ11

2. Ringer Equivalence Number (REN)

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: ACJMF03AKX-TDA50. The digits represented by 03 are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

3. Incidence of Harm to the Telephone Lines

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

4. Changes in Telephone Company Communications Facilities, Equipment, Operations and

Procedures

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

5. Trouble with this equipment

If trouble is experienced with this equipment, for repair or warranty information, please see the attached warranty, which includes the Servicenter Directory. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

6. Connection to Party Line

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

10 Installation Manual

7. Combined Use with Alarm Equipment

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.

When programming emergency numbers and/or making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

WARNING

The software contained in the ARS and TRS features to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the on-premise PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes. KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA.

Installation Manual 11

For Cell Station

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate this device.

Note

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.

CAUTION

To comply with FCC RF exposure requirements in uncontrolled environment:

• This equipment must be installed and operated in accordance with provided instructions and a minimum 20 cm (8 in) spacing must be provided between antenna and all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation.

• This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

12 Installation Manual

1 System Outline ..................................................................................... 15

1.1 System Highlights .......................................................................................................... 16

1.1.1 System Highlights ............................................................................................................. 16

1.2 Basic System Construction ........................................................................................... 18

1.2.1 Main Unit........................................................................................................................... 18

1.2.2 System Connection Diagram ............................................................................................ 19

1.3 Options ............................................................................................................................ 21

1.3.1 Options ............................................................................................................................. 21

1.4 Specifications .................................................................................................................23

1.4.1 General Description .......................................................................................................... 23

1.4.2 Characteristics .................................................................................................................. 25

1.4.3 System Capacity...............................................................................................................26

2 Installation............................................................................................. 29

2.1 Before Installation........................................................................................................... 30

2.1.1 Before Installation ............................................................................................................. 30

2.2 Installation of the Hybrid IP-PBX................................................................................... 32

2.2.1 Unpacking......................................................................................................................... 32

2.2.2 Names and Locations ....................................................................................................... 33

2.2.3 Opening/Closing the Covers.............................................................................................34

2.2.4 Installation of the SD Memory Card.................................................................................. 37

2.2.5 Frame Ground Connection ............................................................................................... 38

2.2.6 Installing/Removing the Optional Service Cards .............................................................. 39

2.2.7 Types of Connectors ......................................................................................................... 49

2.2.8 Wall Mounting (KX-TDA50)............................................................................................... 50

2.2.9 Wall Mounting (AC Adaptor) ............................................................................................. 53

2.2.10 Surge Protector Installation ..............................................................................................56

2.3 Installation of the CO Line Cards .................................................................................. 59

2.3.1 LCOT4 Card...................................................................................................................... 59

2.3.2 CID4 Card ......................................................................................................................... 60

2.3.3 IP-GW4 Card .................................................................................................................... 61

2.4 Installation of the Extension Cards...............................................................................63

2.4.1 HLC4 Card ........................................................................................................................ 63

2.4.2 DLC4 Card ........................................................................................................................ 64

2.4.3 SLC4 Card ........................................................................................................................ 65

2.4.4 PLC4 Card ........................................................................................................................ 66

2.4.5 DLC8 Card ........................................................................................................................ 67

2.4.6 SLC8 Card ........................................................................................................................ 68

2.4.7 PLC8 Card ........................................................................................................................ 69

2.5 Installation of the Other Cards ...................................................................................... 70

2.5.1 DPH4 Card .......................................................................................................................70

2.5.2 ECHO8 Card..................................................................................................................... 73

2.5.3 MSG2 Card ....................................................................................................................... 74

2.5.4 EXT-CID Card ................................................................................................................... 75

2.5.5 MEC Card ......................................................................................................................... 76

2.5.6 RMT Card ......................................................................................................................... 78

2.6 Connection of Extensions.............................................................................................. 80

Installation Manual 13

2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable).............................80

2.6.2 Parallel Connection of the Extensions ..............................................................................82

2.6.3 Digital EXtra Device Port (Digital XDP) Connection..........................................................84

2.6.4 First Party Call Control CTI Connection ............................................................................86

2.7 Connection of 2.4 GHz Portable Stations .....................................................................87

2.7.1 Overview ........................................................................................................................... 87

2.7.2 Procedure Overview..........................................................................................................88

2.7.3 Site Planning ..................................................................................................................... 90

2.7.4 Before Site Survey ............................................................................................................94

2.7.5 Site Survey........................................................................................................................96

2.7.6 After Site Survey ............................................................................................................. 100

2.7.7 Connecting a Cell Station to the Hybrid IP-PBX .............................................................101

2.7.8 Wall Mounting ................................................................................................................. 107

2.8

2.8.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays .....109

2.9 Connection of Peripherals ...........................................................................................113

2.9.1 Connection of Peripherals............................................................................................... 113

2.10 Power Failure Connections .......................................................................................... 117

2.10.1 Power Failure Connections ............................................................................................. 117

2.11 Starting the Hybrid IP-PBX........................................................................................... 118

2.11.1 Starting the Hybrid IP-PBX .............................................................................................118

Connection of Doorphones, Door Openers, External Sensors, and External Relays

.... 109

3 Guide for the Hybrid IP-PBX PC Programming Software ............... 123

3.1 Overview ........................................................................................................................124

3.1.1 Overview ......................................................................................................................... 124

3.2 Connection ....................................................................................................................125

3.2.1 Connection...................................................................................................................... 125

3.3 Installation of the Hybrid IP-PBX PC Programming Software ..................................127

3.3.1 Installing and Starting the KX-TDA50 Maintenance Console..........................................127

4 Troubleshooting.................................................................................. 133

4.1 Troubleshooting ............................................................................................................134

4.1.1 Installation ....................................................................................................................... 134

4.1.2 Connection...................................................................................................................... 136

4.1.3 Operation ........................................................................................................................ 138

4.1.4 Using the Reset Button ...................................................................................................140

4.1.5 Troubleshooting by Error Log .......................................................................................... 141

5 Appendix ............................................................................................. 151

5.1 Revision History............................................................................................................ 152

5.1.1 MPR Version 1.1 .............................................................................................................152

5.1.2 MPR Version 2.0 .............................................................................................................153

Index .......................................................................................................... 155

14 Installation Manual

Section 1

System Outline

This section provides general information on the Hybrid IPPBX, including the system capacity and specifications.

Installation Manual 15

1.1 System Highlights

1.1.1 System Highlights

Networking Features

The Hybrid IP-PBX supports the following private networking features:

TIE Line Service

PBXs can be connected via a privately leased telephone lines forming a private network. These "TIE lines" provide a cost-effective way to route calls and communications, and are often used to connect corporate offices located in different cities.

QSIG Support

TIE line service can be used on a private network that implements the QSIG protocol (Q.931). QSIG offers TIE line service as well as advanced caller and called party identification features.

Voice over Internet Protocol (VoIP) Network

The Hybrid-IP PBX can be used on a private network which implements VoIP. On this type of network, information is sent over the private network in IP packets, which allows voice as well as data to be sent to other devices in the private network.

Built-in Small Call Center Features

Extensions can form an incoming call distribution (ICD) group and be used as a small call center which can take advantage of several features, some of which are highlighted below.

Queuing

When all available extensions in an ICD group are busy, additional calls can be placed in a queue as they arrive. While calls are waiting in the queue, callers can hear background music (BGM), an outgoing message (OGM), etc.

Log-in/Log-out

Members of an ICD group can log-in to or log-out of a group manually. Group members can log-in at the beginning of a work shift, and log-out at the end of the day. While logged-in, ICD group members can be allotted a specified amount of time after completing a call during which new calls will not be received by their extensions, allowing them to finish any necessary paperwork before being eligible to receive new calls (Wrap-up).

VIP Call

The VIP Call feature is one method of making sure that calls from preferred customers or callers are answered quickly. When using VIP Call mode, ICD groups are assigned a priority, allowing calls in higher-priority groups to be answered before calls in lower-priority groups.

Computer Telephony Integration (CTI) Features

Computers can be connected to the Hybrid-IP PBX to provide extension users with access to advanced features such as pop-up display of caller information, computer-based speed dialing, etc.

PC Phone/PC Console

These Panasonic CTI applications can be used on computers connected to each extension, providing their respective extension users with powerful and flexible call handling and display features.

16 Installation Manual

1.1 System Highlights

Third Party CTI Applications

The Hybrid IP-PBX supports industry standard protocols, allowing third-party CTI applications to be integrated with the Hybrid-IP PBX and its extensions.

Voice Mail Features

A Voice Processing System (VPS) can be connected to the Hybrid IP-PBX to provide Voice Mail (VM) and Automated Attendant (AA) services. A Panasonic VPS which supports DPT (Digital) Integration can be connected to the Hybrid IP-PBX effortlessly and with minimal setup required. Conventional DTMF (analog) voice mail systems, including those from other manufacturers, are also supported.

Paralleled Telephone Features

By connecting telephones in parallel, you can increase the number of telephones connected to the HybridIP PBX without adding additional extension cards.

Parallel Mode

An SLT can be connected to an APT or DPT which is connected to a Super Hybrid Port of the HybridIP PBX. The SLT shares the same extension number with the APT or DPT.

EXtra Device Port (XDP) Mode

An SLT can be connected to a DPT which is connected to a Super Hybrid Port of the Hybrid-IP PBX. Unlike parallel mode, XDP mode allows each telephone to act as an independent extension with its own extension number.

Digital XDP

A DPT can be connected to another DPT which is connected to a DPT port or a Super Hybrid Port of the Hybrid-IP PBX. Similar to XDP mode, each DPT acts as an independent extension with its own extension number.

Portable Station (PS) Features

A Panasonic PS can be used in place of a PT to provide wireless access to PBX features and call handling. When in Wireless XDP Parallel Mode, a PS can share an extension number with a wired telephone, allowing extension users to use their PSs when they are away from their desks to answer or make calls as if they were using their wired telephones.

Hospitality Features

This Hybrid IP-PBX has several features that support its use in a hotel-type environment. Extensions corresponding to guest rooms can be "checked in" or "checked out" by a designated hotel operator, who can also check or set wake-up calls.

Installation Manual 17

1.2 Basic System Construction

1.2.1 Main Unit

The main unit is equipped with 4 analog trunk ports (one LCOT4 card) and 4 extension ports (Super Hybrid Ports). For system expansion, optional service cards can be installed, and an additional AC adaptor can also be connected.

Construction of Main Unit

LCOT4 card

(installed by default)

Front Cover Cable Cover

Main Board

18 Installation Manual

1.2.2 System Connection Diagram

1.2 Basic System Construction

CO (Telephone Company) Lines

Analog

Printer

Remote PC

SLT

Fax Machine

Hybrid IP-PBX

SLT

DPT

Private

IP Network

Router

CTI Server

PC PC

External Sensor/

External Relay Device

Doorphone & Door Opener

BGM/Music On Hold (MOH)

Pager/

Speaker

Amplifier

Wireless Phone

CSPS

Voice Processing

System

APT DSS Console

DPT

DSS Console

USB

KX-T7636/

KX-T7633

KX-T7600 DPT KX-T7600 DPT

Installation Manual 19

1.2 Basic System Construction

Hybrid IP-PBX

Telephone

Company

Private

IP Network

AC Cord & AC Adaptor

Analog

CO Line

Router

LCOT4

(KX-TDA5180)

CID4

(KX-TDA5193)

IP-GW4

(KX-TDA5480)

DLC8

(KX-TDA5172)

DLC4

(KX-TDA5171)

HLC4

(KX-TDA5170)

SLC8

(KX-TDA5174)

SLC4

(KX-TDA5173)

PLC8

(KX-TDA5176)

PLC4

(KX-TDA5175)

DPH4

(KX-TDA5161)

DPT

PT-interface CS PS

APT DSS Console

SLT Wireless Phone Fax Machine

APT

PCKX-T7636/KX-T7633 DSS

Voice Processing System

DSS Console

Console

KX-T7600 DPT

Voice Processing System

PT-interface CS PS

Voice Processing System

KX-T7600 DPT

Station Message

Detail Recording (SMDR)

Pager/

Speaker

CTI Server

Amplifier

Radio

MEC

(KX-TDA5105)

RMT

(KX-TDA5196)

4 Super Hybrid Ports

Main Board

ECHO8

(KX-TDA5166)

EXT-CID

(KX-TDA5168)

MSG2

(KX-TDA5191)

Doorphone & Door Opener

APT DPT

SLT Wireless

Phone

Voice Processing System

External Sensor/External Relay Device

DSS Console

PT-interface CS PS

Fax Machine

KX-T7636/ KX-T7633

KX-T7600 DPT KX-T7600 DPT

*1 One LCOT4 card is installed by default. *2 In addition to the supplied AC adaptor, an additional AC adaptor can be connected to the Hybrid IP-

PBX.

*3 The Hybrid IP-PBX has 4 Super Hybrid Ports pre-installed.

20 Installation Manual

1.3 Options

1.3.1 Options

1.3 Options

Model No. Model Name Description

KX-TDA5105 Memory Expansion Card

(MEC)

KX-TDA5161 4-Port Doorphone Card

(DPH4)

KX-TDA5166 8-Channel Echo Canceller

Card (ECHO8)

KX-TDA5168 Extension Caller ID Card

(EXT-CID)

KX-TDA5170 4-Port Hybrid Extension

Card (HLC4)

KX-TDA5171 4-Port Digital Extension

Card (DLC4)

KX-TDA5172 8-Port Digital Extension

Card (DLC8)

Memory expansion card to increase Personal/ System Speed Dialing number storage space, double the number of DPTs (using Digital XDP connection), and display language selection for VM Menu. To be installed in the MEC slot.

4-port doorphone card for 4 doorphones, 4 door openers or external relays, and 4 external sensors.

8-channel card for echo cancellation during conferences.

Sends Caller ID signals to extension ports. 1

4-port extension card for SLTs, APTs, DSS consoles, a Voice Processing System (VPS), and PT-interface CSs.

4-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs.*

8-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs.*

Maximum

Quantity

KX-TDA5173 4-Port Single Line

Telephone Extension Card (SLC4)

KX-TDA5174 8-Port Single Line

Telephone Extension Card (SLC8)

KX-TDA5175 4-Port Proprietary

Extension Card (PLC4)

KX-TDA5176 8-Port Proprietary

Extension Card (PLC8)

KX-TDA5180 4-Port Analog Trunk Card

(LCOT4)

KX-TDA5191 2-Channel Message Card

(MSG2)

KX-TDA5193 4-Port Caller ID Card

(CID4)

4-port extension card for SLTs. 1

8-port extension card for SLTs. 2

4-port extension card for APTs, DSS consoles, and a VPS.

8-port extension card for APTs, DSS consoles, and a VPS.

4-port analog CO line card with 2 power failure transfer (PFT) ports.

2-channel message card. 2

4-port Caller ID signal type FSK/FSK (with Call Waiting Caller ID [Visual Caller ID])/DTMF. To be mounted on the LCOT4 card.

Installation Manual 21

1.3 Options

Model No. Model Name Description

Maximum

Quantity

KX-TDA5196 Remote Card (RMT) Analog modem card for remote communication

with the Hybrid IP-PBX. ITU-T V.90 support.

KX-TDA5480 4-Channel VoIP Gateway

Card (IP-GW4)

4-channel VoIP gateway card. Compliant with VoIP H.323 V.2 protocol, and ITU-T G.729a, G.723.1, and G.711 CODEC methods.

KX-TDA5920 SD Memory Card for

Software Upgrade to Enhanced Version

Optional SD Memory Card to upgrade the Hybrid IP-PBX with MPR version 1 or 1.1 to version 2.0, and for NDSS feature and CTI enhancement.

KX-A236 Additional AC Adaptor AC adaptor and AC cord for system expansion. 1

The PT-interface CS can be connected to the Hybrid IP-PBX using a cable like a PT.

One LCOT4 card is installed by default. Two more LCOT4 cards can be optionally installed in the Hybrid IP-PBX.

22 Installation Manual

1.4 Specifications

1.4.1 General Description

Switching Non-blocking

AC Adaptor AC Input 100 V AC to 240 V AC, 1.5 A, 50 Hz/60 Hz

DC Output 40 V, 1.38 A (55.2 W)

DC Input • DC IN 1: 40 V, 1.38 A (55.2 W)

• DC IN 2: 40 V, 1.38 A (55.2 W)

Maximum Power Failure Tolerance 300 ms

Memory Backup Duration 7 years

Dialing CO Line Dial Pulse (DP) 10 pps, 20 pps

Tone (DTMF) Dialing

Extension Dial Pulse (DP) 10 pps, 20 pps

Tone (DTMF) Dialing

1.4 Specifications

Connectors CO Line RJ11 (2 wire) × each CO ports

Extension RJ11 (4 wire) × each extension ports

Paging Output 1 conductor jack

External MOH (Music on Hold) Output

Mode Conversion DP-DTMF, DTMF-DP

Ring Frequency 20 Hz/25 Hz (selectable)

Central Office Loop Limit 1600 Ω maximum

Operating Environment

Conference Call CO Line From 10 × 3-party conference call to 4 × 8-party conference call

Music on Hold 1 port (Level Control: -11 dB to +11 dB in 1 dB steps)

Paging Internal Level Control: -15 dB to +6 dB in 3 dB steps

Serial Interface Port

Tem perature 0 °C to 40 °C (32 °F to 104 °F)

Humidity 10 % to 90 % (non-condensing)

External 1 port (Volume Control: -15 dB to +15 dB in 1 dB steps)

RS-232C 1 (maximum 115.2 kbps)

USB 1

1 conductor jack

Selectable Tone/External Music Source port

Installation Manual 23

1.4 Specifications

Extension Connection Cable SLT 1-pair wire (T, R)

DPT 1-pair wire (D1, D2) or

2-pair wire (T, R, D1, D2)

APT 2-pair wire (T, R, D1, D2)

PT-interface CS 1-pair wire (D1, D2)

DSS Console and Add-on Key Module 1-pair wire (D1, D2)

Dimension 275 mm (W) × 376 mm (H) × 117 mm (D)

(10-4/5 in × 14-4/5 in × 4-3/5 in)

Weight (when fully mounted) Under 3.5 kg (7.72 lb)

24 Installation Manual

1.4 Specifications

1.4.2 Characteristics

Terminal Equipment Loop Limit • PT: KX-T7600 series: 90 Ω; all other DPTs/APTs: 40 Ω

• SLT: 600 Ω including set

• Doorphone: 20 Ω

• PT-interface CS: 65 Ω

Minimum Leakage Resistance 15 000 Ω minimum

Maximum Number of Extension Instruments per Line

Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the Ringing Load

Central Office Loop Limit 1600 Ω maximum

Hookswitch Flash Timing Range 24 ms to 2032 ms

Door Opener Current Limit 24 V DC/30 V AC, 1 A maximum

External Relay Current Limit 24 V DC/30 V AC, 1 A maximum

External Sensor Current Limit Power to the external sensor is provided from the DPH4 card and must be

Paging Terminal Impedance 600 Ω

MOH Terminal Impedance 10 000 Ω

1 for PT or SLT

2 by Parallel or eXtra Device Port connection of a PT and an SLT

3 by Digital eXtra Device Port connection of two DPTs and an SLT

grounded through the DPH4 card. For the connection diagram, refer to "2.5.1 DPH4 Card". The Hybrid IP-PBX detects input from the sensor when the signal is under 100 Ω.

Installation Manual 25

1.4 Specifications

1.4.3 System Capacity

Maximum CO Line and VoIP Line

The Hybrid IP-PBX supports the following number of CO lines and VoIP lines.

Line Type Maximum Number

CO Line 12

VoIP Line 4

Maximum Terminal Equipment

The following number of items of terminal equipment can be supported by the Hybrid IP-PBX. For how to count the total number of items of equipment to be connected, refer to "MEC Card Calculation".

Terminal Equipment Type Without Additional AC

With Additional AC Adaptor

Adaptor

Without MEC Card Without MEC Card With MEC Card

SLT 24 24

KX-T7600 series DPT/DSS console

Tot al 24 To t a l 2 4 Tot a l 48

KX-T7600 series DPT 24 24 48

KX-T7600 series DSS console 4 4

Other DPT/DSS console and APT Total 4 Total 24

Other DPT 4 24

Other DSS console 4 4

APT 4 24

DSS console 4 4

CS 4 8

PS 28 28

VPS

4 ports (1 VPS)

4 ports (1 VPS)*

SLT, PT, DSS console, and VPS Total 28 Total 28 Total 52

Doorphone 4 4

Door Opener/External Relay 4 4

External Sensor 4 4

Add-on Key Module

USB Module 24

A maximum of 4 ports (8 channels) of a single VPS can be connected to the Hybrid IP-PBX.

26 Installation Manual

Tot al 24 To t a l 2 4

1.4 Specifications

Note

Devices connected to the Hybrid IP-PBX that exceed the system capacity will not function.

MEC Card Calculation

Calculate the MEC figure from the type and total number of items of equipment to be connected. If the MEC figure exceeds 28, you need to install an MEC card. Note that you also need to connect an additional AC adaptor in this case.

MEC Card Calculation

Equipment Type MEC Figure

PT KX-T7600 series DPT/DSS console 1

Other DPT/DSS console 1

APT 1

Pre-installed 4 Super Hybrid Ports 4

Extension Card

SLC4 4

SLC8 8

HLC4 0

PLC4 0

PLC8 0

CS (1 unit) 0

VPS (1 port) 1

Only the extension cards that can support SLTs count for the MEC figures.

Calculation Example

Equipment Type MEC Figure

Pre-installed Super Hybrid Ports 4 ports 4

KX-T7600 series DPT 16 units 16

SLC4 2 cards 8

VPS 4 ports 4

To ta l 32

The total MEC figure is 32. As this exceeds 28, you need to install an MEC card for this configuration.

AC Adaptor Selection

You must connect an additional AC adaptor in any of the following conditions:

• A total of more than 4 APTs, DPTs (except KX-T7600 series), and DSS consoles (except KX-T7600 series) are connected.

• More than 4 CSs are connected.

• An MEC card is required to support a configuration with a total MEC figure exceeding 28.

Installation Manual 27

1.4 Specifications

Note

For how to connect an AC adaptor or additional AC adaptor, refer to "2.11.1 Starting the Hybrid IPPBX".

28 Installation Manual

Section 2

Installation

This section describes the procedures to install the Hybrid IPPBX. Detailed instructions for planning the installation site, installing the optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.

Installation Manual 29

2.1 Before Installation

2.1.1 Before Installation

Please read the following notes concerning installation and connection before installing the Hybrid IP-PBX and terminal equipment. Be sure to comply with all applicable laws, regulations, and guidelines.

Safety Installation Instructions

When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected

at the network interface.

4. Use caution when installing or modifying telephone lines.

Installation Precautions

This Hybrid IP-PBX is designed for wall mounting only, and should be installed in a location where it is accessible for inspections and maintenance. To prevent malfunction, noise, or discoloration, avoid installing the system in the following locations:

1. In direct sunlight and hot, cold, or humid places. (Temperature range: 0 °C to 40 °C [32 °F to 104 °F])

2. Areas where sulfuric gases may be present, such as near thermal springs.

3. Areas where shocks or vibrations are frequent or strong.

4. High-dust areas, or places the system may come into contact with water or oil.

5. Near devices that generate high frequencies, such as sewing machines or electric welders.

6. On or near computers, telexes, or other office equipment, as well as microwave ovens or air

conditioners. (It is preferable not to install the system in the same room as the above equipment.)

7. Within 1.8 m (6 ft) of radios and televisions. (Both the Hybrid IP-PBX and PTs should be at least 1.8 m

[6 ft] away from such devices.)

8. Locations where other objects will obstruct the area around the Hybrid IP-PBX. Be especially careful

to leave at least 20 cm (8 in) of space above and 10 cm (4 in) to the sides of the Hybrid IP-PBX for ventilation.

9. Do not stack up the optional service cards. To avoid damage to the optional service cards, always use

the extension bolts.

Wiring Precautions

Be sure to follow these instructions when wiring the unit:

1. Do not run unshielded telephone cables near AC power cables, computer cables, AC power sources,

etc. When running cables near other noise-generating devices or cables, use shielded telephone cables or shield the telephone cables with metal tubing.

2. If cables are run on the floor, use protectors to prevent the cables from being stepped on. Avoid running

cables under carpets.

3. Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated

by such equipment may hamper system performance or interrupt the system.

30 Installation Manual

+ 130 hidden pages

Panasonic KX-TDA50 User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual

System Components

Important Safety Instructions

Precaution

Introduction

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

Table of Contents

System Outline

1.1 System Highlights

1.1.1 System Highlights

1.2 Basic System Construction

1.2.1 Main Unit

1.2.2 System Connection Diagram

1.3.1 Options

1.3 Options

1.4.1 General Description

1.4 Specifications

1.4.2 Characteristics

1.4.3 System Capacity

Installation

2.1 Before Installation

2.1.1 Before Installation