Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA30.
Please read this manual carefully before using this product and save this manual for future use.
SD Logo is
a trademark.
System Components
System Components Table
Model Description
Main UnitKX-TDA30Main Unit
Trunk CardsKX-TDA31804-Port Analogue Trunk Card (LCOT4)
KX-TDA31934-Port Caller ID Card (CID4)
KX-TDA32802-Port BRI Card (BRI2)
KX-TDA34804-Channel VoIP Gateway Card (IP-GW4)
Extension CardsKX-TDA31714-Port Digital Extension Card (DLC4)
KX-TDA31728-Port Digital Extension Card (DLC8)
KX-TDA31734-Port Single Line Telephone Extension Card (SLC4)
KX-TDA31748-Port Single Line Telephone Extension Card (SLC8)
The Hybrid IP-PBX does not support the following telephones:
•KX-T30800 series Proprietary Telephones and DSS consoles
•KX-T61600 series Proprietary Telephones and DSS consoles
2Installation Manual
•KX-T123200 series Proprietary Telephones and DSS consoles
•KX-T7500 Digital Portable Station
•KX-TD7500 DECT Portable Station
*1
For the equipment (e.g., Add-on Key Module, USB Module, Headset
) that can be connected
to a particular telephone, refer to the telephone's manual.
For other equipment that can be connected to the Hybrid IP-PBX, refer to "1.2.2 System
Connection Diagram".
Abbreviations in this manual
Proprietary telephone: PT
Digital proprietary telephone: DPT
Analogue proprietary telephone: APT
Portable station: PS
Single line telephone: SLT
Notice
•There are some optional service cards and features that are not available for certain
countries/areas. Consult your certified Panasonic dealer for detailed instructions.
•The power supply capacity of the Hybrid IP-PBX may differ from the values described
in this manual depending on the model number. Please consult your dealer for
detailed information.
*1
The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, KX-T7400, and KX-T7500 (except for KXT7560/KX-T7565) series telephones.
Installation Manual3
Important Safety Instructions
SAFETY REQUIREMENTS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
4.Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink,
or laundry tub, in a wet basement, or near a swimming pool.
5.Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.
6.Slots and openings in the cabinet and the back or bottom are provided for ventilation; to
protect it from overheating, these openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug, or other similar
surface. This product should never be placed near or over a radiator or other heat source.
This product should not be placed in a built-in installation unless proper ventilation is
provided.
7.This product should be operated only from the type of power source indicated on the
product label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.
8.This product is equipped with a 3-wire earthing type plug, a plug having a third (earthing)
pin. This plug will only fit into an earthing type power outlet. This is a safety feature. If you
are unable to insert the plug into the outlet, contact your electrician to replace your
obsolete outlet. Do not defeat the safety purpose of the earthing type plug.
9.Do not allow anything to rest on the power cord. Do not locate this product where the cord
will be abused by people walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it to a
qualified person when some service or repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect reassembly can
cause electric shock when the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions because improper
adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal operation.
e) If the product has been dropped or the cabinet has been damaged.
4Installation Manual
f)If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
SA VE THESE INSTRUCTIONS
Installation Manual5
Precaution
•Keep the unit away from heating appliances and electrical noise generating devices such
as fluores ce nt l a mps, motors and tel evisions . Th es e no is e so ur ce s can in te rfere with the
performance of the Hybrid IP-P BX .
•This unit should be kept free of dust, moisture, high temperature (more than 40 °C) and
vibration, and should not be exposed to direct sunlight.
•Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.
•If there is any trouble, disconnect the unit from the telephone line. Plug an SLT into the
telephone line. If the telephone operates properly, do not reconnect the unit to the line until
the trouble has been repaired by an authorised Panasonic Factory Service Centre. If the
telephone does not operate properly, chances are that the trouble is in the telephone
system, and not in the unit.
•Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe
it with a soft cloth.
For users in Germany only
•When the unit is working, the noise is less than 70 dB (A) according to DIN 45635 Part 19.
For users in New Zealand only
•This equipment shall not be set to make automatic calls to the Telecom '111' Emergency
Service.
•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom
has accepted that the item complies with minimum conditions for connection to its
network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty . Abov e all, it provides no assurance that any item will work correctly in all
respects with another item of Telepermitted equipment of a different make or model, nor
does it imply that any product is compatible with all of Telecom's network services.
•This equipment is not capable, under all operating conditions, of correct operation at the
higher speeds for which it is designed. Telecom will accept no responsibility should
difficulties arise in such circumstances.
•Some parameters required for compliance with Telecom's Telepermit requirements are
dependent on the equipment (PBX) associated with this modem. In order to operate within
the limits for compliance with Telecom's Specifications, the associated PBX equipment
shall be sent to ensure that modem calls are answered between 3 and 30 seconds of
receipt of ringing.
•IMPORTANT NOTICE
Under power failure conditions, the wireless telephones may not operate. Please ensure
that separate telephone, not dependent on local power, is available for emergency use in
emergencies.
For users in Australia only
•No External TRC Terminal is provided due to an Internal Link between PE and TRC.
WARNING
•THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
6Installation Manual
SERVICE PERSONNEL.
•WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL P ARTS,
DISCONNECT THE POWER SUPPL Y CORD IMMEDIA TELY AND RETURN
THIS UNIT TO YOUR DEALER.
•DISCONNECT THE TELECOM CONNECTION BEFORE
DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING
THE EQUIPMENT, AND RECONNECT THE POWER FIRST.
•THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR
SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN
EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED
ACCORDING TO REGULATIONS.
•TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
•THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT
DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/
INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.
CAUTION
DANGER OF EXPLOSION EXISTS IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE
MANUFACTURER’S INSTRUCTIONS.
The serial number of this product may be found on the label affixed to the
side of the unit. You should note the model number and the serial number
of this unit in the space provided and retain this book as a permanent
record of your purchase to aid in identification in the event of theft.
MODEL No.:
SERIAL No.:
For your future reference
DATE OF PURCHACE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
Installation Manual7
The KX-TDA30E, the KX-TDA30NE, the KX-TDA30GR, and the KX-TDA30CE are
designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of a European country
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
We, Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd., declare
that this equipment is in compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
If you want to get a copy of the original Declaration of Conformity of our products which relates to the
R&TTE, please contact to our web address:
http://doc.panasonic-tc.de
8Installation Manual
Introduction
This Installation Manual is designed to serve as an overall technical reference for the
Panasonic Hybrid IP-PBX, KX-TDA30. It provides instructions for installing the hardware, and
programming the Hybrid IP-PBX using the KX-TDA Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the Hybrid IP-PBX, including the system capacity and
specifications.
Section 2 Installation
Describes the procedures to install the Hybrid IP-PBX. Detailed instructions for planning
the installation site, installing the shelves and optional service cards, and cabling of
peripheral equipment are provided. Further information on system expansion and
peripheral equipment installation is included.
Section 3 Guide for the KX-TDA Maintenance Console
Explains the installation procedure, structure, and basic information of the KX-TDA
Maintenance Console.
Section 4 Troubleshooting
Provides information on the Hybrid IP-PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable feature of the Hybrid IP-PBX, and stepby-step instruction for performing system programming using a proprietary telephone or a
personal computer (PC).
User Manual
Provides operating instructions for end users using PTs, SLTs, PSs, or DSS Consoles.
Trademarks
•Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
•All other trademarks identified herein are the property of their respective owners.
•Screen shots reprinted with permission from Microsoft Corporation.
Installation Manual9
Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three pin mains plug for your safety and
convenience. A 5 amp fuse is fitted in this plug. Should the fuse need to be replaced, please
ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI
to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cov er , y ou must ensure that it is refitted when the fuse is
replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is
obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR
PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND
DISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELEC TRIC AL S HO CK IF THE
CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt,
please consult a qualified electrician.
WARNING
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in this mains leads are coloured in accordance with the following
code:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the
coloured markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug
that is marked with the letter E or by the safety earth symbol or coloured GREEN or
GREEN-AND-YELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter
N or coloured BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the
letter L or coloured RED.
10Installation Manual
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse
and fuse cover.
This equipment should be used on PSTN lines requiring 2-wire Loop calling unguarded
clearing with Loop Disconnect or DTMF address signalling.
The equipment must be connected to direct extension lines and a payphone should not be
connected as an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose
of making outgoing calls to the BT emergency (999) and (112) service.
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This
is not a fault and we advise you not to call Fault Repair Service.
4.1.4Using the Reset Button..........................................................................................161
4.1.5Troubleshooting by Error Log.................................................................................163
Index .................................................................................................. 171
Installation Manual13
14Installation Manual
Section1
System Outline
This section provides general information on the Hybrid
IP-PBX, including the sy st em cap acity and
specifications.
Installation Manual15
1.1 System Highlights
1.1System Highlights
1.1.1System Highlights
Networking Features
This Hybrid IP-PBX supports the following networking features:
Virtual Private Network (VPN)
VPN is a service provided by the telephone company . It uses an existing line as if it were
a private line.
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via an IP-type private network. In this case, voice
signals are converted into IP packets and sent through this network.
Built-in Small Call Centre Features
An incoming call distribution group can be used as a small call centre with the following
features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are
busy, additional incoming calls can wait in a queue. While calls are waiting in the queue,
the calls are handled by the Queuing Time Table, which can be assigned for each time
mode (day/lunch/break/night).
Log-in/Log-out
Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups
manually. While logged-in, a member extension can have a preprogrammed time period
automatically for refusing calls after completing the last call (Wrap-up).
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension
belongs to multiple groups and the extension becomes idle, queuing calls in the groups
will be distributed to the extension in priority order.
Computer Telephony Integration (CTI) Features
Connecting a personal computer (PC) to this Hybrid IP-PBX (via a DPT, or via a Server PC on
a LAN) enables extension users to make use of advanced features by using the stored data in
the PC or in the Server PC.
Voice Mail Features
This Hybrid IP-PBX supports Voice Processing Systems (VPS) with DTMF Integration as well
as DPT (Digital) Integration.
Portable Station (PS) Features
PSs (e.g., KX-TD7690) can be connected to this Hybrid IP-PBX. It is possible to use the Hybrid
IP-PBX features using the PS like a PT. A PS can also be used in parallel with a wired
telephone (Wireless XDP Parallel Mode). In this case, the wired telephone is the main
telephone and the PS is the sub telephone.
16Installation Manual
PC Phone/PC Console Features
This Hybrid IP-PBX supports the connection of a PC Phone and a PC Console. The Hybrid IPPBX provides advanced features by using a PC Phone and a PC Console.
1.1 System Highlights
Installation Manual17
1.2 Basic System Construction
1.2Basic System Construction
1.2.1Main Unit
The main unit is equipped with 4 hybrid extension ports. For system expansion, optional
service cards can be installed, and an additional AC adaptor can also be connected.
Construction of Main Unit
Main Board
Main Unit
18Installation Manual
1.2.2System Connection Diagram
Trunk (Telephone Company Lines)
Analogue/BRI
Remote PC
1.2 Basic System Construction
IP-type
Private Network
Batteries
PC
Printer
Hybrid IP-PBX
SLT
Fax Machine
Wireless Phone
SLT
DPT
APT
Router
PC
Server PC
PC
PC
Doorphone & Door Opener
BGM/Music On Hold (MOH)
Pager/
Speaker
Amplifier
ISDN Telephone
CSPS
Voice Processing
System
DPT
KX-T7636/
KX-T7633
USB
PC
Installation Manual19
1.2 Basic System Construction
ISDN BRI Line
(Digital Trunk)
Analogue
Trunk
Hybrid IP-PBX
Telephone
Company
IP-type
Private Network
Batteries
AC Adaptor
Analogue
Analogue
Trunk
Trunk
ISDN BRI Line
ISDN BRI Line
(Digital Trunk)
(Digital Trunk)
Router
LCOT4
(KX-TDA3180)
CID4
(KX-TDA3193)
BRI2
(KX-TDA3284)
IP-GW4
(KX-TDA3480)
DLC8
(KX-TDA3172)
DLC4
(KX-TDA3171)
SLC8
(KX-TDA3174)
SLC4
(KX-TDA3173)
DPH4
(KX-TDA3161)
DPH2
(KX-TDA3162)
4 Hybrid
Extension Port
RMT
(KX-TDA3196)
DPT
CSPS
SLTWireless PhoneFax Machine
Doorphone & Door Opener
APTDPTDSS Console
SLTWireless PhoneFax Machine
PCKX-T7636/KX-T7633DSS
Voice
Processing
System
Console
Voice
Processing
System
CSPS
Optional
AC Adaptor
Station Message
Detail Recording (SMDR)
PC
20Installation Manual
Main Board
ECOH8
(KX-TDA3166)
EXT-CID
(KX-TDA3168)
MSG2
(KX-TDA3191)
Mountable Equipment
LAN
Radio
AmplifierPager/Speaker
PC
Server PC
1.3 Options
1.3Options
1.3.1Options
Model No.Model NameDescriptionMaximum Quantity
KX-TDA31614-Port Doorphone Card
(DPH4)
KX-TDA31622-Port Doorphone Card
(DPH2)
KX-TDA31668-Channel Echo
Canceller Card (ECHO8)
KX-TDA3168Extension Caller ID Card
(EXT-CID)
KX-TDA31714-Port Digital Extension
Card (DLC4)
KX-TDA31728-Port Digital Extension
Card (DLC8)
KX-TDA31734-Port Single Line
Telephone Extension
Card (SLC4)
KX-TDA31748-Port Single Line
Telephone Extension
Card (SLC8)
4-port doorphone card for 4 doorphones,
4 door openers (relays) and 4 sensors.
2-port doorphone card for 2 doorphones,
2 door openers, 4 relays, and 4 sensors.
8-channel card for echo cancellation in
the Conference Mode.
Sends Caller ID signal for extension
ports.
4-port digital extension card for DPTs,
DSS consoles, DPT Interface CSs, and
VM.
8-port digital extension card for DPTs,
DSS consoles, DPT Interface CSs, and
VM.
4-port extension card for SLTs.1
8-port extension card for SLTs.2
1
1
1
1
1
2
KX-TDA31804-Port Analogue Trunk
Card (LCOT4)
KX-TDA31912-Channel Message
Card (MSG2)
KX-TDA31934-Port Caller ID Card
(CID4)
KX-TDA3196Remote Card (RMT)Analogue modem card for remote
ConnectorsTrunkRJ45/RJ11 (2 wire) × each trunk port
ExtensionRJ45/RJ11 (4 wire) × each extension port
Paging Output 1 conductor jack
External MOH
Output
Mode ConversionDP-DTMF, DTMF-DP
Ring Frequency20 Hz/25 Hz (selectable)
Central Office Loop Limit
Operating
Environment
Temperature0 °C to 40 °C
Humidity10 % to 90 % (non condensing)
300 ms
Tone (DTMF) Dialling
Tone (DTMF) Dialling
1 conductor jack
1600 maximum
Conference Call TrunkFrom 5 × 3-party conference call to 2 × 8-party conference call
Music on Hold (MOH)1 port (Level Control: -6 dB to +6 dB in 3 dB steps)
Selectable Tone/External Music Source port
PagingInternalLevel Control: -6 dB to +3 dB in 3 dB steps
External1 port (Volume Control: -15 dB to +6 dB in 3 dB steps)
The maximum number of each terminal equipment is described above.
28
8
With the Supplied AC
Adaptor and an
Additional AC Adaptor
*1
*1
28
*1
24
Installation Manual27
1.4 Specifications
28Installation Manual
Section2
Installation
This section describes the procedures to install the
Hybrid IP-PBX. Detailed instructions for planning the
installation site, installing the shelves and optional
service cards, and cabling of peripheral equipment are
provided. Further information on system expansion and
peripheral equipment installation is included.
Installation Manual29
2.1 Before Installation
2.1Before Installation
2.1.1Before Installation
Please read the following notes concerning installation and connection before installing the
Hybrid IP-PBX. Be sure to comply with applicable local regulations (e.g., law, guidelines).
Safety Installation Instructions
When installing telephone wiring, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1.Never install telephone wiring during a lightning storm.
2.Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
3.Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
4.Use caution when installing or modifying telephone lines.
5.Anti-static precautions should be taken during installation.
Installation Precautions
This set is made for wall mounting. Avoid installing in the following places. (Doing so may result
in malfunction, noise, or discolouration.)
1.In direct sunlight and hot, cold, or humid places.
Temperature range: 0 °C to 40 °C
2.Sulphuric gases produced in areas where there are thermal springs, etc. may damage the
equipment or contacts.
3.Places in which shocks or vibrations are frequent or strong.
4.Dusty places, or places where water or oil may come into contact with the unit.
5.Near high-frequency generating devices such as sewing machines or electric welders.
6.On or near computers, telexes, or other office equipment, as well as microwave ovens or
air conditioners. (It is preferable not to install in the same room with the above equipment.)
7.Closer than 1.8 m from radios and televisions (both the Hybrid IP-PBX and PTs).
8.Do not obstruct the area around the Hybrid IP-PBX (for reasons of maintenance and
inspection—be especially careful to allow space of at least 20 cm for cooling above and at
least 10 cm at the sides of the Hybrid IP-PBX).
9.Do not block the openings at top of the Hybrid IP-PBX.
10. Do not stack up the optional service cards.
Wiring Precautions
Be sure to follow these instructions when wiring.
1.Do not wire the telephone cable in parallel with an AC power source, computer, telex, etc.
If the cables are run near those wires, shield the cables with metal tubing or use shielded
cables and ground the shields.
2.If cables are run on the floor, use protectors to prevent the wires from being stepped on.
Avoid wiring under carpets.
30Installation Manual
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