Panasonic KX-TDA0480 Installation Manual

Model No. KX-TDA0480
4-Channel VoIP Gateway Card
Installation Manual
Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA0480. Please read this manual carefully before using this product and save this manual for future use.
2 Installation Manual
Introduction
This document provides information and procedures needed to install a network of the KX­TDA0480. Although the KX-TDA0480 installation process is straightforward, careful planning will smooth the process and allow for trouble-free expansion and upgrading. Steps associated with assigning network addresses and creating a network telephone numbering system should be performed by persons experienced in network administration. For complex installations, it may be useful to create a diagram of the network similar to those used in various sections of this document. Planning issues are addressed in Section Planning: of this document. In addition to this introduction, this document is organised into the following sections:
KX-TDA0480 Overview
Planning
Physical Installation
Logical Installation
At the end of this document are appendices that provide detailed information on topics that will be useful during the planning and installation process.
"Appendix" sections deal with advanced topics related to installing and configuring a IP Gateway network. In the case of smaller networks it may not be necessary to refer to these topics. As networks grow in complexity, these topics will augment the information provided in the main body of this guide. Additionally, it may be necessary to refer to the KX-TDA0480 Programming Guide
. The last appendix in this section contains worksheet reproduction masters that can be used in the IP Gateway network planning process.
Table of Contents
Installation Manual 3
Table of Contents
1 KX-TDA0480 Overview
1.1 KX-TDA0480 Overview .................................................................................................6
2Planning
2.1 Basic Configuration Overview ....................................................................................10
2.1.1 H.323 Version 2 Networks ..........................................................................................13
2.1.2 DNS .............................................................................................................................15
2.1.3 G3 Fax .........................................................................................................................15
2.1.4 DTMF Detection .........................................................................................................16
2.2 Worksheets ....................................................................................................................18
2.2.1 Network Worksheets....................................................................................................18
2.2.2 Network Units List Worksheet ....................................................................................18
2.2.3 Connection Information Worksheet ............................................................................21
2.2.4 Common Configuration Worksheet .............................................................................23
2.2.5 Unit Setup Worksheet..................................................................................................27
3 Physical Installation
3.1 Installation Preconditions............................................................................................42
3.2 Connect Cables .............................................................................................................43
3.3 Connect the Computer Terminal Unit with RS-232C Cable....................................44
3.4 Connect the Network Cable.........................................................................................46
3.5 Power-Up the KX-TDA0480 and Verify Operation...................................................48
4 Logical Installation
4.1 Logical Installation Methods .......................................................................................50
4.2 Maintenance Console Software Overview..................................................................51
4.3 Install Maintenance Console Software .......................................................................52
4.4 Start Maintenance Console Software and Login.......................................................53
4.5 MCS Main Directory Window ....................................................................................54
4.6 Create a New Group.....................................................................................................56
4.7 Create New Units ..........................................................................................................59
4.7.1 RS232C Port Configuration ........................................................................................60
4.7.2 Create a New Gateway (KX-TDA0480 Unit) .............................................................62
4.7.3 Create a New Gatekeeper ............................................................................................73
4.7.4 Create an Other Unit....................................................................................................75
4.8 Create/Edit Common Configuration ..........................................................................77
4.9 Configure Units.............................................................................................................79
4.9.1 Configure Gateway Units (KX-TDA0480) .................................................................83
4.9.2 Configure a Gatekeeper Unit.....................................................................................121
4.10 Transfer Setup and Configuration Files to Units ..................................................129
4.11 Synchronise Unit Time and Date ............................................................................135
Appendix A Appendices
A1 Voice Over IP Addressing ..........................................................................................138
A2 Numbering Systems ....................................................................................................140
A2.1 Numbering Plan Example..........................................................................................140
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A2.2 Dialling Examples .................................................................................................... 140
A3 DNS Configuration .................................................................................................... 142
A3.1 KX-TDA0480 DNS Functions ................................................................................. 142
A3.2 KX-TDA0480 Internal DNS Database..................................................................... 142
A4 Pad Control and AGC ............................................................................................... 146
A4.1 PAD Controls............................................................................................................ 146
A4.2 AGC .......................................................................................................................... 146
A5 Optimising Performance ........................................................................................... 147
A5.1 Voice Volume ............................................................................................................ 147
A5.2 Transmission Delays................................................................................................. 147
A5.3 Firewalls.................................................................................................................... 151
A6 Configuration Files .................................................................................................... 153
A7 FTP File Transfers..................................................................................................... 155
A8 Worksheet Masters .................................................................................................... 160
Glossary ............................................................................................... 165
KX-TDA0480 Overview
Installation Manual 5
Section 1
KX-TDA0480 Overview
KX-TDA0480 Overview
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1.1 KX-TDA0480 Overview
The KX-TDA0480 is self-contained H.323 Version 2 compliant communications device (Gateway) that allow organisations to route both voice and fax communications over any TCP/ IP network. The KX-TDA0480 installed in the IP PBX can be used to seamlessly bridge PSTN and analogue telephone with digital data networks, allowing organisations to more fully exploit their existing intranet and internet facilities. Most importantly, since communications take place over digital data networks, the high cost of long distance communications over conventional telephone networks is virtually eliminated. In the simplest sense, the KX-TDA0480 converts outgoing voice or fax signals into a digital format, compresses and packages the signal for transmission over digital TCP/IP networks. On the incoming side, the KX-TDA0480 reverses this process, receiving voice or fax data packets and translating them back into appropriate voice and fax signals.
Simplified IP Gateway network connection
In summary, the KX-TDA0480 provides organisations with a reliable solution for high quality integrated voice and fax communications using existing LAN/WAN environments without interrupting or compromising ongoing data communications. The KX-TDA0480 incorporates many features that help to assure a robust and easy-to-use product that delivers high quality voice communication and error free fax transmission.
Fax Interface
The KX-TDA0480 IP Gateway card is capable of real-time fax transmission using IP (T.38) transmission, thereby taking full advantage of the data network's flow and data control (TCP or UDP transmission).
Router Router
PSTN PSTN
LAN
LAN
IP PBXIP PBX
IP Network
KX-TDA0480 Overview
Installation Manual 7
DTMF Detect and Regeneration
The KX-TDA0480 is capable of detecting and regenerating DTMF signals. Sending units are able to detect and convert DTMF tones for reliable transmission. On the receiving end, the unit regenerates DTMF tones, assuring accurate transmission when interfacing with Auto Attendant/Voice Mail or Interactive Voice Response systems.
Voice Quality
The KX-TDA0480 provides high-quality voice compression encoding which can be configured on a priority basis to automatically select between 64kbps PCM stream as either G.729A (8kbps), G.723.1 (6.3kbps) or G.723.1 (5.3kbps) compression and packet priority control. In addition, proprietary dynamic jitter buffer and Dynamic Echo Cancellation further assure uninterrupted and natural speech communications.
Network Connectivity
The KX-TDA0480 supports a 10BaseT Ethernet interface for network connection. WAN connectivity is provided through any IP router.
H.323 Compliance
The KX-TDA0480 is H.323 Version 2 compliant.
When implemented within an H.323 network, units are simultaneously managed as H.323 compliant gateways, using H.323 Gatekeeper device call control, address management, and bandwidth control capabilities.
IP and Telephone Numbering Management
The KX-TDA0480 employs a unified telephone numbering management system. It is easy to create a numbering plan that conforms to numbering plans of PBX. IP to telephone number translation can be handled in a number of ways.
H.323 Gateway
H.323 Gatekeeper
H.323 Ter minal
H.323 Ter minal
H.323 MCU
H.323 Ter minal
KX-TDA0480 Overview
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1. In H.323 compliant networks (e.g., Gatekeeper devices are employed) translations are
handled by an H.323 Gatekeeper device.
2. Finally, internal DNS capabilities can also be combined to optimise network performance.
SNMP Capabilities
The KX-TDA0480 can be configured to use network management control through SNMP (Simple Network Management Protocol - MIBII).
Remote Control and Management
Installation and configuration of the KX-TDA0480 is performed using Maintenance Console Software (MCS). For first-time installation the Maintenance Console Software is used in conjunction with a common RS232C interface in order to establish a unit's new IP addressing. Once this is done and units are on-line in the network, the Maintenance Console Software can be used to configure and troubleshoot units remotely.
Alternatively, the KX-TDA0480 configuration files can be manually configured and uploaded to units, or the KX-TDA0480 on-line configuration commands can be entered directly to a unit. The advanced unit configuration techniques are applied using an RS-232C, LAN, or a Telnet/ FTP link.
T.38 Compliance
Real time Internet Fax communication in accordance with ITU-T recommendation T.38 is offered.
OR
H.323 Gatekeeper IP Gateway card internal DNS
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Installation Manual 9
Section 2
Planning
The KX-TDA0480 provides versatile and reliable low cost voice and fax over IP networks. The equipment and software are designed to be easily integrated into existing data and telephony networks. Proper planning will make the installation process go more easily and will assure that the network can be easily maintained and upgraded. This section covers the following planning related topics; (1) General discussion of the KX-TDA0480 configurations and components. (2) Presentation and description of worksheets used to record information needed to install and configure a IP network.
Planning
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2.1 Basic Configuration Overview
The KX-TDA0480 is an H.323 Version 2 compliant Internet Voice Gateway card. Units are designed to provide voice and fax transmission over an IP network, permitting the creation of voice/fax networks over any IP compatible intranet and Internet. IP-to-telephone number translation can be managed using H.323 Gatekeeper functions or the KX-TDA0480's internal DNS functions.
A basic configuration is shown in Figure "Basic network configuration".
A few conditions must be met for the KX-TDA0480 installation.
• The KX-TDA0480 must be connected to the LAN using an Ethernet interface and must be connected to the WAN (e.g., IP network) using a router.
• Only one IP network (Internet, Intranet, and VPN) can be used to interconnect communicating devices.
• The KX-TDA0480 requires that the network used support static IP addressing.
Basic network configuration
Static addressing means that the IP addresses allocated to various devices in the network are represented by fixed values. In some network applications, particularly large ones, addresses are sometimes dynamically allocated (DHCP/BOOTP). When this is the case, a block of IP addresses must be allocated for static assignment for the KX-TDA0480.
Router Router
PSTN PSTN
LAN
LAN
IP PBXIP PBX
IP Network
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Installation Manual 11
Hybrid configurations such as those shown in Figure "Examples of undesirable network configurations" are not allowable. These configurations will produce large voice delays, voice quality deterioration, and unreliable connections.
Examples of undesirable network configurations
IP Network
IP Network 1
Telephone Network
IP Network 2
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Sample network configuration
In the sample network, the New York Main Office and the Los Angeles and San Francisco branch offices are using the KX-TDA0480 to realise low-cost voice and fax communications through the IP network.
This sample is used throughout this manual to illustrate network and unit configurations. Also see the IP addressing and numbering plan network diagrams in Appendices A1 and A2. And this network is configured using the KX-TDA0480's internal DNS functions to manage network IP address-to-telephone number translations. See Appendix A3 for details regarding this function.
Although the sample network described above illustrates many of the KX-TDA0480's capabilities, it represents only one of many possible network configurations. The various features and methods for implementing KX-TDA0480 products are discussed in greater detail in the following sections of this guide.
Whatever the configuration envisioned, when planning a network installation, take care to avoid configurations that introduce unnecessary delays in transmission time. This is especially important in the case of Firewall protection systems or VPN (Virtual Private Network) devices. See Appendix A5 Optimising Performance: for a discussion of methods for optimising communications.
Router
PBX
Router
Router
PSTN
PSTN
PSTN
New York Main Office
Los Angels Branch Office
San Francisco Branch Office
IP PBX
IP PBX
IP PBX
IP PBX
IP Network
KX-TDA0480 (LA01)
KX-TDA0480 (NY01) KX-TDA0480 (NY02)
KX-TDA0480 (SF01)
Networking
or
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Installation Manual 13
2.1.1 H.323 Version 2 Networks
The H.323 Version 2 standard is an important step toward the standardisation of equipment and software used in IP telephony. The KX-TDA0480 is compliant with the standards set forth under the H.323 specifications. The sample network used throughout this document is configured as H.323 and examples of the parameters needed for network configuration are provided. Below is a brief discussion of the H.323 standard and the role the KX-TDA0480 plays in the scheme of things.
H.323 Network Overview
H.323 is a device-independent, comprehensive set of multimedia communications standards set forth by the International Telecommunications Unit (ITU). Among others issues, H.323 sets forth standards for multimedia communications over IP-based Local Area Networks (LANs) and Wide Area Networks (WANs) and for end-point (terminal) devices which interact across the networks. When implemented within an H.323 network, the KX-TDA0480 compliance helps to insure that:
• The KX-TDA0480 is interoperable with other H.323 compliant devices, irrespective of manufacturer.
• Communications between various networks (LAN and WAN), and between end-point devices (terminals), is as seamless as possible.
• The impact of high network loads caused by bandwidth intensive applications such as video and telephony applications, are more easily handled through H.323 bandwidth management.
• The effects of variable LAN latency inherent in various networks are minimised.
• End-point terminals with differing capabilities (data, audio, and video) can interact.
The H.323 standard sets forth four major components that participate in an H.323 "conference".
H.323 Network Entities
•Terminals
•Gateways
• Gatekeepers
H.323 Gateway
H.323 Gatekeeper
H.323 Terminal
H.323 Terminal
H.323 MCU
H.323 Terminal
H.323 Gatekeeper Zone
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• Multipoint Control Unit (MCU)
Gatekeepers
The Gatekeeper is the vital link in an H.323 enabled network. It acts as the central point of management for all calls within its zone and it provides call control services to all registered endpoints. These devices perform several vital functions:
• Gatekeepers are the central points at which LAN identifiers for terminals and gateways (e.g., telephone numbers) are translated into IP and IPX addresses.
• Gatekeepers can perform bandwidth management tasks that help minimise the impact of high network loads produced by bandwidth intensive communications.
• Gatekeepers are also capable of providing additional services. For example, they can be used to balance call loads and to keep billing records for calls placed within their zone.
*1
Gateways
In an H.323 network, the KX-TDA0480 is classified as a Gateway device. Gateways can provide many different kinds of service but almost all provide translation services that enable end-point terminals of different types to communicate with one another seamlessly. TCP/IP network Interfaces are provided for analogue telephone and fax, a digital/ analogue proprietary telephones, PBX, and PSTN networks. When the KX-TDA0480 is installed in an H.323 network, the unit is in continuous communication with the H.323 Gatekeeper and uses the call addressing and management services provided by the Gatekeeper. In addition, the KX-TDA0480 provides the interface between the worlds of voice and data communications, performing for example, voice compression/decompression and voice and fax data packetisation and de-packetisation.
Terminals
At a minimum, H.323 terminals support voice communications, but may also support video and data. Three other required components are Q.931 for call signalling and call setup, Registration/Admissions/Status (RAS), which is used for Gatekeeper and Gateway communications, and support for RTP/RTCP sequencing of audio and video packet data. These requirements apply to all H.323 devices. Although the KX-TDA0480 is capable of communicating with other H.323 compliant devices, the current implementation is intended to communicate with PSTN terminal devices such as; analogue telephones, PBXs, Key Telephone Systems, and other telephone networking devices.
Multipoint Control Unit (MCU)
MCUs manage the process by which calls involving three or more terminals are setup and managed. The capabilities may be implemented in stand-alone equipment or may be integrated into Gateway and/or terminal devices.
*1
Gatekeeper "additional services" vary based upon device manufacturer.
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Installation Manual 15
2.1.2 DNS
In networks not using an H.323 Gatekeeper, DNS facilities are used to perform telephone number-to-IP address translations. When DNS is used, the DNS facility provides each KX­TDA0480 in the network with the network IP address-to-telephone number information needed to communicate with other units in the network. The KX-TDA0480 has an internal DNS facility that can be used to perform this task.
Characteristics
For the KX-TDA0480 internal DNS, this information is recorded and uploaded to all units using the KX-TDA0480 DNS.DAT file. The MCS is used to generate and upload the DNS.DAT file containing definitions for up to 511 units. The following information is entered during DNS.DAT file creation:
•Unit Code
• Number of digits in the unit's extension number
• Unit's IP address
• Connection port no.
Whenever units are added to a network or their number plans changed, all DNS configuration files must be updated. DNS configuration files should only be uploaded to units AFTER all network units have been setup in the MCS.
2.1.3 G3 Fax
The KX-TDA0480 is capable of transmitting faxes using the data network to which the unit is connected and will automatically differentiate between fax and voice transmissions. Fax communication over a data network uses error-checking flow control protocols that assure accurate transmission. When this feature is used, each unit supports up to four fax terminal connections. During fax transmission, the ports in use are temporarily unavailable for voice communication. The fax unit is connected to PBX unit port using a 2-wire line. The following information should be considered when installing and using the KX-TDA0480's fax features.
Characteristics
• G3 fax conforms to ITU-T Rec. T.30 standards
• Up to four fax lines per unit
• Communication configuration is 14400, 9600, 7600, 4800 or 2400 bps with no fall back
Operational limits
• Manual transmission and voice reservation functions of the G3 fax terminal cannot be used.
• Up to four fax communications per unit can be conducted at a time.
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• Under high network load and poor transmission conditions, a fax communication may be dropped.
• During a fax connection, the KX-TDA0480 sends a Ring Back Tone (RBT) until a fax connection is achieved.
2.1.4 DTMF Detection
The KX-TDA0480 provides DTMF detection and regeneration capabilities.
Characteristics
• Sending units detect and convert DTMF tones for reliable TCP transmission.
• Receiving units regenerate DTMF tones.
• Assures accurate and reliable transmission when interfacing with Auto Attendant/Voice Mail or Interactive Voice Response systems.
• Selecting the DTMF signal method which the KX-TDA0480 sends from among Auto, Alphanumeric, and Signal.
Operational limits
• When a unit is configured to use DTMF regeneration, the feature may introduce some transmission delay. In most cases (Voice Mail, IVR, Auto Attendant), it will be the calling party which will need to send DTMF tones by dialling numbers. As a general rule it is best to avoid duplicating detection on two communicating KX-TDA0480. This can be accomplished by always selecting the DTMF detect Outgoing parameter when using DTMF regeneration. In the example shown in DTMF Detection, two units use DTMF regeneration and are configured so that the feature is enabled only once irrespective of which unit initiates communications.
DTMF Detection
IP Network
Voice path used
IP-Gateway Card (DTMF Outgoing)
IP-Gateway Card (DTMF Outgoing)
IP-Gateway Card (DTMF Disabled)
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Installation Manual 17
In the case of the third unit, with no DTMF regeneration enabled, duplication is also avoided since units with DTMF regeneration detects the absence of the feature on the unit and transmits DTMF using the voice path.
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2.2 Worksheets
Because the KX-TDA0480 is designed to accommodate a variety of network scenarios, a wide range of parameters can be configured. Although in simpler installations, the default settings will often be sufficient, some applications may require that specific parameters be adjusted to match existing network interfaces. Whether the installation is simple or more complex, configuration information needs to be on­hand once the installation of the KX-TDA0480 begins. This information should be determined during the network planning process. At a minimum, IP addressing, telephone network, and telephone numbering plans must be provided. Additionally, Network, PBX, and PSTN interface parameters may be needed. Finally, information about special features to be implemented will need to be prepared. The worksheets described in this section are designed to assist in the network planning process and should be filled-out before beginning physical and logical installation. To make the process easier, they employ a top-down strategy, follow a recommended order of operations, and conform to the Maintenance Console Software's interface. Determining the information to be recorded on these worksheets requires a specific knowledge of any existing network, existing PBX telephone systems, and a thorough knowledge of IP network addressing methods and telephone numbering systems. Data from the Sample Network Diagram illustrated in Appendix A1 of this document are included. Where applicable, field defaults and applied values are indicated in the text by an underscore. Sample network IP addressing and telephone numbering examples are illustrated in Appendices A1 and A2. Reproduction masters for the worksheets can be found in Appendix A8.
2.2.1 Network Worksheets
The Network worksheets are designed to allow the planning process to be conducted using a top-down approach. Network worksheets organise information about the KX-TDA0480 in a summary fashion, so that the relationship between the network IP addressing and numbering plan can be easily seen. Also, if DNS facilities are used instead of an H.323 Gatekeeper, this information must be supplied to the DNS entities so that all KX-TDA0480 can be made aware of one another. Reproduction masters for all worksheets in this section are included Appendix A8 of this document.
2.2.2 Network Units List Worksheet
Use the Network Units List Worksheet to record unit identifications and IP addressing information to be installed in the network. This worksheet is designed for use as a master list of key unit information and is useful in planning the deployment of units. The seven fields are to be completed for each KX-TDA0480 installed in the network. The information contained on this worksheet will be transferred to individual unit setup worksheets discussed later in this section. See sections 4.7.2 Create a New Gateway (KX-TDA0480 Unit) and 4.7.3 Create a New
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Gatekeeper for Maintenance Console Software procedures to configure this information in the KX-TDA0480. A reproduction master for this worksheet is included in Appendix A8.
Group Name
Use the Group Name field to assign a group in which to create and store the KX-TDA0480 in the Maintenance Console Software. Subgroups can also be created. The procedure for creating Groups is discussed in Section 4.6 of this document. Each KX-TDA0480 must be assigned to a Group. The New Group command is used to enter this information in the Maintenance Console Software. Although the Maintenance Console Software requires that this be done before units (Gateways) can be defined, it is used for unit identification only and is not recorded in the unit's configuration file (OFDD.VHO). DNS information is stored in the unit's DNS.DAT file. The Group Name field allows for entry of an unrestricted alphanumeric string. For convenience, the Group Names in the sample worksheet are designated as the names of the cities in which the units will be installed.
• This worksheet contains all of the information needed to initialise a network's KX­TDA0480 using the Maintenance Console Software Unit Setup Wizard.
• If this setup information is uploaded to each unit and the units are rebooted, it is possible to perform all remaining configuration tasks remotely using the Maintenance Console Software.
Group Name
Unit Name
Unit IP Address
Subnet Mask
IP Address
Route IP
Address 1
Route IP
Address 2
Signal
port no.
IP Gateway Network Units List Worksheet
New York
New York
San Francisco
San Francisco
Los Angels
Los Angels
NY01
NY02
SF01
SF02
LA01
LA02
133.149.1.91
133.149.1.92
206.184.223.95
206.184.223.96
206.45.11.34
206.45.11.35
255.255.255.0
255.255.255.0
255.255.255.0
255.255.255.0
255.255.255.0
255.255.255.0
133.149.1.1
133.149.1.1
206.184.223.1
206.184.223.1
206.45.11.1
206.45.11.1
1720
1720
1720
1720
1720
1720
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Unit Name
Use the Unit Name field to record a name to be associated with each network unit (i.e., Gateway) in the Maintenance Console Software. Although the Maintenance Console Software requires this information before a unit can be defined and configured, it is used for unit identification only and is not recorded in the unit's configuration file (OFDD.VHO). The Unit Name field allows for the entry of an unrestricted alphanumeric string. In the sample worksheet the unit names are combination of office name and numbers (e.g., NY01, NY02, etc).
Unit IP Address (VHUB_IP)
Use this field to record each network unit's unique IP address. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn is a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. The default setting is 192.168.1.200
.
IP addressing information is typically supplied by a network administrator.
Subnet Mask (VHUB_SUBNET)
Use this field to record each network unit's Subnet Mask IP address. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn is a value of 1 to 255 excluding 0.0.0.0 and 255.255.255.255. The default setting is 255.255.255.0
.
Subnet IP addressing information is typically supplied by a network administrator.
Route IP Address 1 (GW_IP)
*1
Use the Route IP Address 1 field to record the IP address of the primary gateway to be associated with each of the network units. For each unit, the unit's Gateway 1 (i.e., primary Gateway) is the one that will be accessed by the unit during normal operation. The KX-TDA0480's gateway is typically a router or similar device. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn is a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value. IP addressing information is usually supplied by a network administrator.
The IP and Gateway addresses must belong to the same Subnet. The unit will not operate properly and the alarm lamp will be lit when these values are incompatible. Although the MCS rejects conflicting addresses, care must be used if the VHUB_SUBNET parameter is configured manually, using the KX-TDA0480 on-line commands.
*1
The Gateway is the unit's link to Wide Area Network. The GW-IP refers to the IP address of the device (e.g., a router or similar device) to which the KX-TDA0480 forwards data packets for delivery to the IP network and from which the KX-TDA0480 receives data packets. In the case of an installation behind a firewall, this address is used to route the KX-TDA0480 data through the protection facilities. See Appendix A5 and the KX-TDA0480 Programming Guide for details regarding installation behind a Firewall.
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Route IP Address 2 (GW_IP)
*1
Use the Route IP Address 2 field to record the IP address of the secondary (e.g., backup) gateway to be associated with each of the network units. For each unit, the unit's Gateway 2 is the one that will be accessed by the unit if Gateway 1 (i.e., the primary Gateway) fails. The KX-TDA0480's gateway is typically a router or similar device. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn is a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value. IP addressing information is usually supplied by a network administrator.
Signal port no.
Specification of TCP port number for call control (incoming calls) Setting range is from 0 to 60000. The default setting is 1720
.
2.2.3 Connection Information Worksheet
If the IP Gateway network’s internal DNS capabilities are to be used in the network, use the DNS Connection Information Worksheet to record summary information needed to configure these facilities. The IP address and Destination Office Code information on this worksheet is also used to configure Gatekeeper Inter-equipment Routing (TRS.DAT) information. A complete discussion of IP Gateway network DNS configuration is provided in Appendix A3 of this document. See section 4.9.1 Configure Gateway Units (KX-TDA0480) for Maintenance Console Software procedures for configuring this information in the KX­TDA0480. A reproduction master for this worksheet is included in Appendix A8 of this document.
*1
See previous footnote.
Connection Information Worksheet
Unit Name and IP
Address
Signal
port no.
Ter mi na l
Code
Remaining
Digits
Comments
NY01 133.149.1.91 1720 215 2 Telephone extension
NY01 133.149.1.91 1720 217 2 G3 fax extension
NY01 133.149.1.91 1720 219 10 PSTN access
NY02 133.149.1.92 1720 215 3 Telephone extension
NY02 133.149.1.92 1720 217 3 G3 Fax extension
NY02 133.149.1.92 1720 219 10 PSTN access
NY02 133.149.1.92 1720 271 2 Telephone extension
via PBX
SF01 206.184.223.95 1720 516 1 Telephone extension
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In the case of the KX-TDA0480 internal DNS functions, DNS information is recorded and uploaded to network units using the Maintenance Console Software. This is done only after all unit configuration files (OFDD.VHO) have been uploaded. The information is stored in the DNS.DAT files of all network units and is used to inform each unit of the existence, IP address, and telephone number of other units in the network. During network installation, this information is uploaded to every KX-TDA0480 in the network and must be held consistent in the network. If network units are later added, removed, or modified, the DNS.DAT information must be updated in all network units. Up to 511 IP address to telephone number translations can be included in the KX-TDA0480's internal DNS.DAT file. See Appendix A3 for details regarding Network DNS configuration. In the DNS.DAT file, PBX Office Code can be associated with multiple IP addresses corresponding to up to 30 KX-TDA0480.
Unit Name and IP Address
Use the Unit Name and IP Address field to record the unit name and IP address for each connection to be defined. This information can be transferred from the Network Units List Worksheet.
Connection port no.
Specification of TCP port number for call control (incoming calls) Default: 1720
Terminal Code
Use the Terminal Code field to record the Terminal Codes for the immediate KX-TDA0480, PBX or Hunt Group being connected to. It is important to note that some of the KX-TDA0480 unit Terminal Codes in the sample network include a single digit from the destination number. For example, the PSTN destinations all have the digit 9, which is the PBX-PSTN Access Code. These extra digits speed connection time to the dialled extension by routing the call directly to
SF01 206.184.223.95 1720 519 10 PSTN access
SF02 206.184.223.96 1720 516 1 Telephone extension
SF02 206.184.223.96 1720 519 10 PSTN access
LA01 200.45.11.34 1720 612 2 Telephone extension
LA01 200.45.11.34 1720 619 10 PSTN access
LA02 200.45.11.35 1720 616 2 Telephone extension
LA02 200.45.11.35 1720 619 10 PSTN access
Connection Information Worksheet
Unit Name and IP
Address
Signal
port no.
Ter mi na l
Code
Remaining
Digits
Comments
Planning
Installation Manual 23
the desired destination. The DNS facility therefore, has less look-up work to do. The number of extension digits included in the Terminal Code can be greater than that used in the sample, but the Remaining Digits field must be adjusted accordingly. See Remaining Digits, below.
The Terminal Code is that of the PBX to which the unit is connected. In the sample network, NY01 is PBX Office Code 21
. The digits 5, 7, and 9 have been added to facilitate routing to extensions 500-599, 700-799, and PSTN Access Code 9. The result is that the Terminal Codes for this unit are 215
, 217, and 219. NY02 has the same destinations as those for NY01, but also includes the PBX Office Code 27 because this unit is associated with a Trunk Group routed to PBX 27. No additional digits are included so the Terminal Code is simply 27
.
Remaining Digits
Record the number of digits in addition to the Terminal Code digits to be associated with the destination unit. This is usually the number of digits used for the extension number.
For the sample: NY01, most of the destinations have remaining digits set to 2. The one exception is the PSTN destination, in which case the remaining digits is 10
, allowing PSTN numbers up to 10 digits in length to be accessed (e.g., 805- 555-1212). Setting remaining digits to 10 does not mean that the user must
dial all 10 digits when calling a
number.
Comments
Use the Comments field to record free text information regarding the unit. This information is for reference purposes and is recorded in MCS files only.
2.2.4 Common Configuration Worksheet
In most circumstances, some configuration information is common to all units within a network, or at least within a network group. The Maintenance Console Software provides a Common Configuration facility that makes it easy to configure parameters that are shared by all of the units in a group.
Use the Common Configuration worksheet to record values for parameters that are common to many units within a network. The common configuration items include DNS, SNMP, Gatekeeper, and Notify E-mail.
These parameters can also be entered individually for each unit, using the Unit Configuration folders.
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24 Installation Manual
DNS Setup
Use the DNS Setup section to set the receiving figures of the KX-TDA0480 starting address translation. When an H.323 Gatekeeper is not used in the IP Gateway network, the KX-TDA0480 internal DNS are used to perform telephone number-to-IP address translation. See Appendix A3 of this document.
SNMP Setup
If an SNMP compatible network management system is present, use the SNMP Setup section of the worksheet to record information about available Trap IP addresses and the facility's Community name. SNMP Simple Network Management Protocol is a TCP/IP Protocol suite Application Layer utility that provides a mechanism to manage and control network equipment from a central console system. The KX-TDA0480 report any error codes or fault codes to the central console (Network Management System NMS) by sending out Traps.
Trap IP 1 (SNMP_TRPDST)
Record the IP address for the first Trap Transmission facility. The IP address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field. In the sample, there is no Trap 1 IP address.
Common Configuration Worksheet
Group Name(s)
DNS SETUP
Search Digits:
(2)
SNMP Setup
Trap 1 IP: Trap 2 IP:
Trap 3 IP: Community
Name: (public)
Gatekeeper
Gatekeeper 1 IP: Gatekeeper 2 IP:
Notify E-mail
SNMP Primary
IP:
SNMP Secondary
IP:
E-mail 1: E-mail 2:
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Installation Manual 25
Trap IP 2 (SNMP_TRPDST)
Record the IP address for a second Trap Transmission facility. The IP address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field. In the sample, there is no Trap 2 IP address.
Trap IP 3 (SNMP_TRPDST)
Record the IP address for a third Transmission facility. The IP address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field. In the sample, there is no Trap 3 IP address.
Community Name (TRP_COMMU)
Record the SNMP Community Name. The name may consist of a string of from 1 to 8 characters (e.g., public, proxy, private, etc.)
Gatekeeper
Use the Gatekeeper section of the worksheet to record the IP address for a primary and optional secondary Gatekeeper.
WA R N I N G
To configure other Gatekeeper devices refer to the manufacturer's documentation.
A Gatekeeper provides the telephone number-to-IP Address translation plus additional services, depending on the feature set of the Gatekeeper used. When an H.323 IP Gateway network is implemented, a Gatekeeper device must be configured as part of the network. Provisions are also made for a secondary (backup) device.
*1
If no Gatekeeper is used, the KX-TDA0480 internal DNS features must be used. In this case, no entries are required for Gatekeeper devices.
Gatekeeper 1 IP (GK_IP)
Use the Gatekeeper 1 IP field to record the IP address for a primary Gatekeeper device. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn,
*1
H.323 Protocol recommends one H.323 Gatekeeper within a Zone and a secondary (redundant) Gatekeeper for the same zone. See the Gatekeeper unit's documentation for details.
When an H.323 Gatekeeper address is entered during unit configuration, the Gatekeeper takes precedence over all other network management facilities. The KX-TDA0480 internal DNS settings will be ignored.
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26 Installation Manual
where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field. In the sample, no secondary Gatekeeper device is defined.
Gatekeeper 2 IP (GK_IP)
Use the Gatekeeper 2 IP field to record the IP address for a secondary Gatekeeper device. This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field. In the sample, no secondary Gatekeeper device is defined.
Notify E-mail
The KX-TDA0480 is capable of generating unit event e-mail notifications through the SMTP server interface. Events for which notifications are produced include Power-on, Command Reboot, Unit Reset, and Fan Fault. If the parameters for Notify E-mail are not configured, the feature is disabled.
Primary SMTP Server
Record the IP address of the primary SMTP server. The IP address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field.
Secondary SMTP Server
If a secondary (backup) SMTP server is configured, record the IP address of the secondary server. The IP address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. There is no default value for this field.
E-mail Address 1
Record the e-mail address to which unit event notifications are to be sent. There is no default value for this field.
E-mail Address 2
If desired, record a second e-mail address to which unit event notifications are to be sent. There is no default value for this field.
Planning
Installation Manual 27
2.2.5 Unit Setup Worksheet
The Unit Setup Worksheet is used to record all of the information needed to install and configure the KX-TDA0480. Some of this information can be transferred from the network worksheets discussed earlier in this section.
The worksheet has a front and backside. There is also an extension to the worksheet.
The worksheet is divided into sections that correspond to the Unit Setup Wizard and Edit Data configuration tabs in the Maintenance Console Software. Worksheet fields with default values are subtitled with these values in parentheses.
Worksheet examples in this section are for the named units in the Sample Network in Section
2.1 Basic Configuration Overview. Also see the network diagrams in Appendices A1 Voice Over IP Addressing and A2 Numbering Systems.
Once this worksheet is completed, the information is used to logically configure a unit. The logical parameters are configured using the Maintenance Console Software. Once this information is entered into the software, the configuration file is uploaded to the unit and is recorded in unit’s internal OFDD.VHO file.
The Maintenance Console Software procedures for entering and uploading unit configuration data are provided in Section 4 Logical Installation of this document.
This worksheet should be completed for each KX-TDA0480 to be installed in the network. Care must be taken to assure that the information provided is correct and complete. Inaccurate or incorrect information may result in problems that are difficult to diagnose once the network is operational.
Reproduction masters for these worksheets are included in Appendix A8 Worksheet Masters of this document.
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28 Installation Manual
Unit Setup Worksheet
Group Name: New York Unit Name: NY01
GENERAL
TONE
NUMBERING
TRUNK DATA
HUNT PATTERN
TRUNK PRIORITY
VOICE MODE
NETWORK
CALL CONTROL
DNS SETUP SNMP SETUP GATEKEEPER
RECOVERY DELAY
OTHER
Unit IP
(192.168.1.200)
Subnet IP
(255.255.255.0)
Gateway 1 IP
Gateway 2 IP
User PW:
(user)
Maintenance
PW:
(mainte)
Zone:
(Default)
Office Code
(20)
Fax Access Code
(None)
Voice Access Code
(None)
First/Last
(First)
Trunk
Group
(1)
Delete
Digits
(0)
Length of
Call
Reference
(2)
Interface
Type
(Other
Interface)
PAD in
(0dB)
PAD out
(0dB)
DTMF
Detect
(Outgoing)
AGC dBm
(Disabled)
Protocol Type (QSIG)
Port 1 Port 2
Pattern 1 Pattern 2
Destination No.
(PBX Code)
Hunt Pattern No.
(1 or 2)
For additional items, use extension from BR-A
Priority 1 Trunk
Group No.
Priority 2 Trunk
Group No.
1
Port 1 Port 2
Protocol:
(H.323)
Qual/Effic
Payload: (80byte)
Qual/Effic Bandwidth: (12.0K bps)
Primary CODEC
(G.729a)
Secondary CODEC
(G.723.1)
Regular Timing: (0)
Disconnect on Errors: (10)
Error Detect Timing: (3)
Reconnect on Errors: (1)
Signalling Port: (1720)
RTP Start Port: (5004)
H.245 Start Port: (1721)
Connect Time: (30 seconds)
UDP Port No. for
Supplementary Service
(5003)
See Common Configuration Worksheet
Max. Receive Buffer (1920 ms)
Start Recovery (200 ms)
End Recovery (30 ms)
Fan Fault Block/Non-Block (Block)
a-law/m-law Flag (m-law)
N/A
N/A
N/A
N/A
N/A
1 Basic
Basic QSIG
1
1 1
0 0
21 27
1 1
0 0
0 0
Outgoing Outgoing
Disable Disable
N/A
133.149.1.91
none
mainte
133.149.1.1
user
H.323 H.323
80 80
12.0
12.0 0
1720 5004
5003
1920
200
30
m-law
10
3 1
1721
30
G.729a G.729a
none none
Planning
Installation Manual 29
Unit Identification Information
Use the unit identification information line to record information used to identify a Group to which a unit belongs, and to identify the individual unit.
Group Name
Use the Group Name field to assign a group in which to create and store the KX-TDA0480 in the Maintenance Console Software.
Each KX-TDA0480 must be assigned to a Group. The New Group command is used to enter this information in the Maintenance Console Software. This must be done before units (Gateways) can be created.
The Unit Name field allows for entry of an unrestricted alphanumeric string.
In the sample worksheet, the Group Name is New York
.
Unit Name
Use the Unit Name to enter a name to be associated with a unit (Gateway) in the Maintenance Console Software. The Maintenance Console Software requires this information before a unit can be defined and configured using the Maintenance Console Software.
The Unit Name field allows entry of an unrestricted alphanumeric string.
In the sample worksheet, the Unit Name is NY01
.
General
Use the General section of the worksheet to record unit IP addressing and password access information.
See Appendix A1 Voice Over IP Addressing.
Unit IP (VHUB_IP)
Use this field to record a unit's unique IP address.
This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. The default setting is 192.168.1.200
.
IP addressing information is typically supplied by a network administrator.
In the sample worksheet the Unit IP is recorded as the default address, 133.149.1.91
.
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30 Installation Manual
Subnet IP (VHUB_SUBNET)
Use this field to record the Subnet Mask IP address.
This address must conform to Internet Protocol addressing requirements, e.g. nnn.nnn.nnn.nnn, where nnn = a value of 1 to 255 excluding 0.0.0.0 and 255.255.255.255. The default setting is 255.255.255.0
.
IP addressing information is typically supplied by a network administrator.
There is no default value for this field.
In the sample worksheet, the Subnet mask IP address is the same as the default, 255.255.255.0
.
Gateway 1 IP (GW_IP)
Use the Gateway address field to record the address of the primary gateway to be associated with the unit. This is the gateway that will be accessed by the unit during normal operation.
The KX-TDA0480's Gateway is typically a router or similar device. This address must conform to Internet Protocol addressing requirements. E.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. This address usually applies to a router or similar device, to which the unit is connected.
IP addressing information is usually supplied by a network administrator.
There is no default value for this field.
In the sample worksheet, the Gateway 1 IP address is recorded as 133.149.1.1
.
Gateway 2 IP (GW_IP)
Use the Gateway address field to record the address of the secondary gateway, if present.
The KX-TDA0480's second Gateway address is optional. It is used to designate a secondary (backup) device to be accessed in the event that the primary gateway becomes unavailable. This address must conform to Internet Protocol addressing requirements. E.g. nnn.nnn.nnn.nnn, where nnn = a value of 0 to 255 excluding 0.0.0.0 and 255.255.255.255. This address usually applies to a router or similar device, to which the unit is connected.
IP addressing information is usually supplied by a network administrator.
There is no default value for this field.
In the sample worksheet, the Gateway 2 IP address is recorded as None
(e.g. there is no
secondary gateway).
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