Panasonic KX-T2378JXW User Manual

Integrated Telephone System

Model No.

KX-T2378JXW

Pulse-or-tone dialing capability

Operating Instructions

PLEASE READ BEFORE USE AND SAVE.

Preparation Basic Operation Advanced Operation Useful Information

2 LINE

PQQX13204YA-01 01.11.28 8:33 AM y[W 1

Before Initial Use

2

Thank you for purchasing your new Panasonic
integrated telephone.

Accessories (included)

∑ Handset . . . . . . . . . . . . . . . one

(p. 7)

∑ 4-Wire Telephone Line Cord

with Green Plugs . . . . . . . . one

(p. 8, 9)

∑ Wall Mounting Adaptor. . . . one

(p. 14)

∑ Handset Cord. . . . . . . . . . . one

(p. 7)

∑ 2-Wire Telephone Line Cord

with Transparent Plugs. . . . one

(p. 8, 9)

For your future reference

Serial No. Date of purchase

(found on the bottom of the unit)

Name and address of dealer

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3

Preparation Basic Operation Advanced Operation Useful Information

Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the Telephone Line Cord . . . . . . . . . . . . . . . . . . . . 18

Connecting a Communication Device . . . . . . . . . . . . . . . . . . . . . 9

Programming Summary of Preparations . . . . . . . . . . . . . . . . . . 10

Selecting the Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Time Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting the LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selecting the Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the Other Line During a Conversation . . . . . . . . . . . . . . 18

Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Speed Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Storing Phone Numbers in Memory. . . . . . . . . . . . . . . . . . . . . . 20

Dialing a Stored Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

One-Touch Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Storing Phone Numbers in Memory. . . . . . . . . . . . . . . . . . . . . . 22

Dialing a Stored Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Special Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 25

Temporary Tone Dialing

(For Rotary or Pulse Service Users) . . . . . . . . . . . . . . . . . . . 25

How to Use the PAUSE Button

(For Analog PBX Line/Long Distance Service Users) . . . . . . . 25

Muting Your Conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

FLASH Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting the PIN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Dial Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Call Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Before Requesting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents

Preparation

Basic Operation

Advanced Operation

Useful Information

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4

Location of Controls

12

3

4

5

6

7

8

9

0

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

PROGRAM

LINE

1

HOLD

EMERGENCY

LOWER MUTE

TIME SET PROG. DIAL LOCK

1

AUTO/

LOWER

2

DIAL

LOCK

LINE

2

/DATA

PAUSE

REDIAL

FLASH

TONE

VOLUME

MUTE

HEADSET

MIC

Advanced

ITS

MADE IN JAPAN

2LINE

CONF

S

P

-

P

H

O

N

E

RINGER Selectors
(p. 13)

(DIAL\LOCK) Button (p. 28)

(SP-PHONE/HEADSET) Button and

Indicator (p. 15, 17, 31)

Headset Jack (p. 30)

(CONF) (Conference) Button (p. 19)

VOLUME (_) (^)
Buttons (p. 16)

MIC (Microphone) (p. 15, 17)

(MUTE) Button (p. 10, 26)

(LINE2/DATA) Button and

Indicator (p. 15, 17, 18)

(LINE1) Button and Indicator (p. 15, 17, 18)

(HOLD) Button (p. 16)

(AUTO/LOWER) Button

(p. 20, 23)

WXYZ

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5

Preparation

1 2

3

4

5

6

7

8

9

0

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

PROGRAM

LINE

1

HOLD

EMERGENCY

LOWER MUTE

TIME SET

PROG. DIAL LOCK

1

AUTO/

LOWER

2

DIAL

LOCK

LINE

2

/DATA

PAUSE

REDIAL

FLASH

TONE

VOLUME

MUTE

HEADSET

MIC

Advanced

ITS

MADE IN JAPAN

2LINE

CONF

S

P

-

P

H

O

N

E

(FLASH) Button (p. 25, 26)

(PAUSE) Button (p. 25)

(REDIAL) Button (p. 16)

Display (p. 6)

One-Touch Auto Dial Buttons (p. 22)

(PROGRAM)
Button (p. 10, 20)

(TONE) Button (p. 25)

WXYZ

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6

Display

: In the standby mode, the display shows the current time.

(Ex. 12:00AM)

: During a conversation, the call duration is displayed.

(Ex. 2 hours, 14 minutes, 30 seconds)
: (FLASH) was pressed.
: (PAUSE) was pressed while storing phone numbers.
: ($) was pressed while dialing.
: (#) was pressed while dialing.

: (AUTO/LOWER) was pressed (p. 20, 23).
: (MUTE) was pressed during a conversation (p. 26).

: The unit is in the clock setting mode (p. 12).
: The unit is in the programming mode (p. 10).
: The dial lock mode is set. To cancel the mode, see page 28.
: This display flashes, when the battery power is low. To replace

the batteries, see page 32.

(This display shows all of the possible configurations.)

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7

Preparation

1

Press down in the direction of the
arrow and open the cover.

2

Install the batteries in the proper
order as shown, matching the
correct polarity.

3

Close the battery cover.

Settings

“

≥Batteries are not included in the unit.
≥Install three high quality “LR6” Alkaline or “R6” Manganese batteries. We

recommend to use Alkaline batteries.
Battery life is: —about six months in use of Alkaline batteries.

—about three months in use of Manganese batteries.

≥Battery life may depend on usage conditions and ambient temperature.

≥Make sure to install the batteries for the following features to operate properly:

—Display (p. 6)

≥—Buttons’ function when the handset is on the cradle
≥—Speakerphone (p. 15, 17)
≥—Programming (p. 10)

Installing the Batteries

+

-

-

+

+

-

2

1

Connecting the Handset

Connect the handset as shown below.

Handset Cord

Handset

≥Use only a Panasonic Handset for the KX-T2378JXW.

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8

To connect two single-line telephone jacks

To connect a two-line telephone jack

4-Wire Telephone
Line Cord with
GREEN Plugs

To Single-Line
Telephone Jacks

2-Wire Telephone
Line Cord with

TRANSPARENT
Plugs

LINE 1

LINE 2

GREEN
Plug

TRANSPARENT
Plug

LINE1/2 LINE2/DATA

“

Settings

Connecting the Telephone Line Cord

Connect the telephone line cord(s) to the unit as follows.

LINE1/2 LINE2/DATA

4-Wire Telephone
Line Cord with

GREEN Plugs

To Two-Line
Telephone Jack

GREEN Plug

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9

Preparation

“

If you use the unit only as a single-line telephone

≥For this connection, you can only use LINE 1.

To Single-Line
Telephone Jack

2-Wire Telephone
Line Cord with

TRANSPARENT
Plugs

LINE 1

TRANSPARENT Plug

LINE1/2 LINE2/DATA

Computer
Modem
Fax
Answering machine

LINE1/2 LINE2/DATA

GREEN
Plug

TRANSPARENT
Plug

To Two-Line
Telephone Jack

4-Wire Telephone
Line Cord with

GREEN Plugs

2-Wire Telephone Line Cord with

TRANSPARENT Plugs

Connecting a Communication Device

After connecting the telephone line cord to a two-line telephone jack, you
can connect a communication device (computer, modem, fax, answering
machine, etc.) through this unit using the LINE2/DATA jack.

≥If the LINE2/DATA indicator lights red, the communication device is in use. Use

LINE1 to make or answer other calls. Otherwise the communication device may
not operate properly.

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10

“

Settings

Programming Summary of Preparations

You can program the following functions. The display shows the
programming instructions. See the corresponding pages for function
details.

Make sure that a call is not put on hold.

Press (MUTE).

Press (PROGRAM) to store the setting.

Press (PROGRAM).

≥To set the call restriction, press (1). (page 29)
≥To change the flash time, press (2). (page 26)
≥To select the dialing mode, press (3). (page 11)
≥To change the PIN code for the dial lock and call restriction,

press (5). (page 27)

≥To adjust the time, press (6). (page 12)
≥To change the LCD contrast setting, press (7). (page 13)





≥You can exit the programming mode any time by pressing (PROGRAM).
≥If you do not press any buttons for 60 seconds, the unit will return to the standby

mode.

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11

Preparation

“

Selecting the Dialing Mode

You can select the dialing mode by programming. If you have touch tone
service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”.
Your phone comes from the factory set to “Tone”.

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Press (MUTE).

3

Press (3).

≥The current setting is displayed.

4

To select “Pulse”, press (2).
OR
To select “Tone”, press (1).

5

Press (PROGRAM).

≥A long beep sounds.
≥The unit will return to the standby mode.

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12

Time Adjustment

You can select AM/PM or 24-hour clock by programming.

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Press (MUTE).

3

Press (6).

4

Enter the current time (hour and
minute) using a 4-digit number.
(Ex. To set 9:30, enter “0930”.)

5

Press (#) to select AM, PM or 24-hour
clock.
(Ex. You select PM.)

≥Each time you press (#), the selection will change on the display.

6

Press (PROGRAM).

≥A long beep sounds.
≥The clock starts working.
≥If an alarm sound is heard when entering

the time and pressing (PROGRAM), the
time entered are not correct. Enter the
correct time and press (PROGRAM).

≥The unit will return to the standby mode.

“

Settings

Display

AM

PM

24-hour clock

A

(Blank display)

P

Option

If the batteries installed in the unit have expired, the time will be shown as
“

12-00” and “ ” will flash. Readjust the time.

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13

Preparation

Setting the LCD Contrast

You can select the LCD contrast level from 1 to 4 by programming. Your
phone comes from the factory set to 3.

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Press (MUTE).

3

Press (7).

≥The current setting is displayed.

4

Press (1) to (4).

≥Each time you press a button, the level

will change on the display.

5

Press (PROGRAM).

≥A long beep sounds.
≥The unit will return to the standby mode.

Selecting the Ringer Volume

You can select the ringer volume of each line to HIGH, LOW or OFF.
Your phone comes from the factory set to HIGH.

“

RINGER Selectors:

Set to HIGH, LOW or OFF.
≥When set to OFF, the selected

line(s) will not ring.

RINGER

HIGH

OFF

LOW

HIGH

OFF

LOW

LINE1 LINE2

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14

“

Settings

Wall Template

8.3 cm

To temporarily set the handset
down during a conversation,
place it as shown here.

Wall Mounting

This unit can be mounted on a wall.

1

Pull down the handset hook until it
locks, so the tab holds the handset.

2

Tuck the telephone line cord inside
the wall mounting adaptor, and
push it in the direction of the arrow.

≥“UP” should be facing upward.

3

Install screws using the wall
template below. Connect the
telephone line cord. Mount the
unit, and slide down.

Screws

To Telephone
Line Jack

8.3 cm

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15

Basic Operation

Using the handset

1

Press (LINE1) or

(LINE2/DATA) to select a

telephone line.

2

Lift the handset.

≥The line indicator lights red.

3

Dial a phone number.

≥The dialed number is

displayed.

≥After a few seconds, the

display will show the length of
the call.

≥If you misdial, hang up and

start again from step 1.

4

To hang up, place the
handset on the cradle.

≥The line indicator light goes out.
≥The display will return to the standby mode.

Using the speakerphone

1

Press (LINE1) or (LINE2/DATA) to select a telephone line.

2

Press (SP-PHONE/HEADSET).

≥The line indicator lights red and the SP-PHONE/HEADSET indicator lights.

3

Dial a phone number.

≥The dialed number is displayed.
≥After a few seconds, the display will show the length of the call.
≥If you misdial, press (SP-PHONE/HEADSET) and start again from step 1.

4

When the other party answers, talk into the MIC (microphone).

5

To hang up, press (SP-PHONE/HEADSET).

≥The indicator light goes out.
≥The display will return to the standby mode.

≥Be sure that the (CONF) (Conference) button is released.
≥If the LINE2/DATA jack is connected to a communication device (p. 9) and the

LINE2/DATA indicator lights red, the communication device is in use. Use LINE1
to make or answer other calls. Otherwise the communication device may not
operate properly.

Making Calls

“

(SP-PHONE/HEADSET) and Indicator

(HOLD)

(REDIAL)

MIC (Microphone)

VOLUME (_), (^)

(LINE2/DATA) and Indicator

(LINE1) and Indicator

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16

“

Making Calls

During speakerphone operation

For best performance, please note the following:

≥Talk alternately with the other party in a quiet room.
≥If the other party has difficulty hearing you, press VOLUME (_) to decrease

the speaker volume.

≥You can switch to the handset by lifting it up. To switch back to the

speakerphone, press (SP-PHONE/HEADSET).

To adjust the handset volume (4 levels) or the speaker
volume (8 levels) while talking

To increase, press VOLUME (^). To decrease, press VOLUME (_).

≥One level of the handset volume is

shown by “ ”.

≥The display shows the volume level

for a few seconds.

≥One level of the speaker volume is

shown by “ ”.

≥The display shows the volume level

for a few seconds.

To put a call on hold

Press (HOLD).

≥The line indicator lights green.
≥If using the handset, you can place it on the cradle.

To release the hold

Press the line button ¤ lift the handset or press (SP-PHONE/HEADSET).

≥If another phone is connected on the same line, you can also release the hold by

lifting its handset.

Ex. Handset volume level: 2 Ex. Speaker volume level: 3

To redial the last number dialed

Press (LINE1) or (LINE2/DATA) ¤
¤ lift the handset or press (SP-PHONE/HEADSET) ¤ press (REDIAL).

Automatic Redial:

When using the speakerphone, the unit redials the last dialed number up to
15 times within a 10-minute period if the line is busy. During redial, the
SP-PHONE/HEADSET indicator light flashes.

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Answering Calls

While a call is being received, the unit rings and the called line indicator
flashes red.

Using the handset

1

Press the line button
whose indicator is
flashing.

2

Lift the handset.

≥The line indicator lights red.

3

To hang up, place the
handset on the cradle.

≥The indicator light goes out.

Using the speakerphone

1

Press the line button whose indicator is flashing.

2

Press (SP-PHONE/HEADSET).

≥The line indicator lights red and the SP-PHONE/HEADSET indicator light.

3

Talk into the MIC (microphone).

4

To hang up, press (SP-PHONE/HEADSET).

≥The indicator lights go out.

≥When the RINGER selector(s) is/are set to OFF (p. 13), the selected line(s) will

not ring.

≥Be sure that the (CONF) (Conference) button is released.

17

Basic Operation

Off
On (red)

On (green)
Flashing (red)

The line is free.
You are using the line or someone else is using the

line on a parallel connected telephone.
A call is on hold.
A call is being received.

What the line indicator means

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MIC (Microphone)

(SP-PHONE/HEADSET) and Indicator

Line Buttons and Indicators

18

Using the Other Line During a Conversation

During a conversation, if the other line indicator flashes red, an incoming
call is being received on the line. You can answer the second call while
holding the first call. You can also make a call without terminating the first
call.

Ex: If you are using LINE1

1

Press (HOLD) to put the first
call (LINE1) on hold.

≥The LINE1 indicator lights

green.

≥If you are using the handset,

place it on the cradle.

2

Press the other line button
(LINE2/DATA) and either lift
the handset or press

(SP-PHONE/HEADSET) to

make or answer a second
call.

≥The LINE2/DATA indicator lights red.

3

To return to the first call (LINE1), press
the line button for the first call (LINE1).

≥The second call is terminated.

≥To hold the second call in step 3, press (HOLD) before pressing the line button

for the first call and either lift the handset or press (SP-PHONE/HEADSET).

(SP-PHONE/HEADSET) and Indicator

(HOLD)

(LINE2/DATA) and Indicator

(LINE1) and Indicator

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Advanced Operation

19

Conference Call

While having a conversation on one line, you can make or answer a
second call on the other line and then combine both calls together to
make a conference call.

Ex: If you are using LINE 1

1

Press (HOLD) to put the
first call (LINE1) on hold.

≥The LINE 1 indicator lights

green.

≥If you are using the handset,

place it on the cradle.

2

Press the other line button
(LINE2/DATA) and either
lift the handset or press

(SP-PHONE/HEADSET) to

make or answer a second
call.

≥The LINE2/DATA indicator

lights red.

3

When the second call is
connected, press (CONF) to make a
conference call.

≥Both line indicators light red.

During a conference call:
≥To hang up both lines, place the handset on the cradle or press

(SP-PHONE/HEADSET). Then press (CONF).

≥To hang up only one line, press the line button you want to

continue talking with, then press (CONF).

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(SP-PHONE/HEADSET) and Indicator

(LINE2/DATA) and Indicator

(LINE1) and Indicator

(CONF)

(HOLD)

20

Storing Phone Numbers in Memory

You can store up to 10 phone numbers in memory. The dialing buttons
((0) to (9)) function as memory stations. Do not press any memory stations
before storing to prevent misoperation.

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Enter a phone number, up to 22 digits.

≥If you enter a wrong number, press

(PROGRAM) and start again from step 1.

3

Press (AUTO/LOWER).

4

Press a memory station number ((0) to

(9)).

≥A long beep sounds.
≥The unit will return to the standby mode.
≥If 3 beeps sound, the number entered in step 2 may be over 22 digits. Lift

the handset and place it on the cradle to return to the standby mode, and
start again from step 1.

≥You can exit the programming mode in step 1 and 2 by pressing (PROGRAM).
≥If a pause is required for dialing, press (PAUSE) where needed. Pressing

(PAUSE) counts as one digit (p. 25).

Speed Dialer

(SP-PHONE/HEADSET) and Indicator

(AUTO/LOWER)

Memory Station Numbers

(PROGRAM)

(PAUSE)

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Advanced Operation

21

To erase a stored number

1

Press (PROGRAM).

2

Press (AUTO/LOWER).

3

Press a memory station number ((0) to

(9)) for the phone number to be

erased.

≥A long beep sounds.
≥The unit will return to the standby mode.

Dialing a Stored Number

1

Press (LINE1) or (LINE2/DATA) to
select a telephone line.

2

Lift the handset or press

(SP-PHONE/HEADSET).

3

Press (AUTO/LOWER).

4

Press the memory station number
((0) to (9)).

≥The stored number is displayed and

dialed.

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22

Storing Phone Numbers in Memory

You can store up to 20 phone numbers in the one-touch auto dial buttons
(10 numbers in UPPER memory locations, 10 numbers in LOWER
memory locations).

Make sure that a call is not put on hold.

To store in an UPPER memory location

It is recommended that you program an emergency number in the
EMERGENCY button.

1

Press (PROGRAM).

2

Enter a phone number, up to 22 digits.

≥If you enter a wrong number, press

(PROGRAM) and start again from step 1.

3

Press one of the one-touch auto dial
buttons.

≥A long beep sounds.
≥The unit will return to the standby mode.
≥If 3 beeps sound, the number entered in step 2 may be over 22 digits.

Press (PROGRAM) to return to the standby mode, and start again from
step 1.

≥If a pause is required for dialing, press (PAUSE) where needed. Pressing

(PAUSE) counts as one digit (p. 25).

Do not press any one-touch auto dial buttons before storing to prevent
misoperation.

One-Touch Dialer

(SP-PHONE/HEADSET)
and Indicator

(PAUSE)

(PROGRAM)

One-touch auto dial buttons

(AUTO/LOWER)

(EMERGENCY)

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Advanced Operation

23

“

To store in a LOWER memory location

1

Press (PROGRAM).

2

Enter a phone number, up to 22 digits.

≥If you enter a wrong number, press

(PROGRAM) and start again from step 1.

3

Press (AUTO/LOWER).

4

Press one of the one-touch auto dial
buttons.

≥A long beep sounds.
≥The unit will return to the standby mode.
≥If 3 beeps sound, the number entered in step 2 may be over 22 digits. Lift

the handset and place it on the cradle to return to the standby mode, and
start again from step 1.

≥If a pause is required for dialing, press (PAUSE) where needed. Pressing

(PAUSE) counts as one digit (p. 25).

To erase a stored number

1

Press (PROGRAM).

2

If the phone number is in an UPPER
memory location, press the one-touch
auto dial button for the phone number
to be erased.
OR
If the phone number is in a LOWER
memory location, press (AUTO/LOWER),
then press the one-touch auto dial
button for the phone number to be
erased.

≥A long beep sounds.
≥The unit will return to the standby mode.

PQQX13204YA-03 01.11.28 8:35 AM y[W 23

24

Dialing a Stored Number

From an UPPER memory location:

1

Press (LINE1) or (LINE2/DATA) to select a telephone line.

2

Lift the handset or press (SP-PHONE/HEADSET).

3

Press the required one-touch auto dial button.

≥The stored number is displayed and dialed.

OR
From a LOWER memory location:

1

Press (LINE1) or (LINE2/DATA) to select a telephone line.

2

Lift the handset or press (SP-PHONE/HEADSET).

3

Press (AUTO/LOWER).

4

Press the required one-touch auto dial button.

≥The stored number is displayed and dialed.

Memory card

Remove the memory card and use it as a name or phone number index
for the stored numbers.

Cover

Memory Card

“

One-Touch Dialer

PQQX13204YA-03 01.11.28 8:35 AM y[W 24

Advanced Operation

25

Special Features

“

For Call Waiting Service Users

Press (FLASH) if you hear a call-waiting tone while talking.

≥The first call is put on hold and you can answer the second call.
≥“ ” is displayed.
≥To return to the first caller, press (FLASH) again.
≥If this function does not operate properly, consult your telephone company.

Temporary Tone Dialing

(For Rotary or Pulse Service Users)

Press (TONE) before entering access numbers which require tone dialing.

≥“ ” is displayed.
≥The dialing mode changes to tone. You can enter numbers to access an

answering service, electronic banking service, etc. When you hang up, the mode
will return to pulse.

How to Use the PAUSE Button

(For Analog PBX Line/Long Distance Service Users)

We recommend you press (PAUSE) if a pause is required for dialing with a
PBX or to access a long distance service.

Ex. Line access number (9) (PBX)

(9) ¤ (PAUSE) ¤

≥Pressing (PAUSE) once creates a few seconds pause.

This prevents misdialing when you redial or dial a stored number.

≥Pressing (PAUSE) more than once increases the length of the pause between

numbers.

Phone number

PQQX13204YA-03 01.11.28 8:35 AM y[W 25

(DIAL\LOCK)

(TONE)

(PROGRAM)

(MUTE)

(PAUSE)

(FLASH)

26

“

Special Features

Muting Your Conversation

Press (MUTE) while talking.

≥“ ” is displayed.
≥The other party cannot hear you but you can hear them.
≥To resume the conversation, press (MUTE) again.

FLASH Button

Pressing (FLASH) allows you to use special features of your host PBX
such as transferring an extension call or accessing special telephone
services (optional) such as call waiting.

Selecting the flash time

The flash time depends on your telephone exchange or host PBX. You
can select the following flash times: “80, 90, 100, 110, 200, 250, 300, 400,
600, 700 ms (milliseconds)”. Your phone comes from the factory set to
“600 ms”.

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Press (MUTE).

3

Press (2).

≥The current setting is displayed.

4

Press a dialing button ((1) to (0)).

(1) : 80 ms (2) : 90 ms (3) : 100 ms (4) : 110 ms
(5) : 200 ms (6) : 250 ms (7) : 300 ms (8) : 400 ms
(9) : 600 ms (0) : 700 ms

5

Press (PROGRAM).

≥A long beep sounds.
≥The unit will return to the standby mode.

≥If you are connected via a PBX, a longer flash time may be necessary to use

PBX functions (transferring a call, etc.). Consult your PBX installer for the correct
setting.

PQQX13204YA-03 01.11.28 8:35 AM y[W 26

Advanced Operation

27

“

Setting the PIN Code

A 4-digit PIN Code (Personal Identification Number) prevents
unauthorized persons from using your unit. The PIN Code is required for
the dial lock and call restriction to be set or canceled. The factory preset
PIN code is “1111”.

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Press (MUTE).

3

Press (5).

4

Enter the current PIN code.
(Ex. “1111” is entered.)

5

Press (PROGRAM).

≥If a correct PIN code is entered, a beep

will sound.

≥If a wrong

PIN code is entered, 3 beeps

will sound. Enter the correct

PIN code

and press (PROGRAM).

≥To return to the standby mode, lift the

handset and hang up.

6

Enter a new PIN code using a 4-digit
number.
(Ex. “1234” is entered.)

7

Press (PROGRAM).

≥A long beep sounds.
≥The unit will return to the standby mode.

Please write down your PIN code. If you forget your PIN code, consult your
nearest Panasonic service center.

PQQX13204YA-03 01.11.28 8:35 AM y[W 27

28

“

Special Features

To cancel the dial lock

Follow steps 1 through 3 above again.

≥“ ” will disappear, and the unit will return to the standby mode.

You can use the following features while the dialing buttons are locked.
≥Dialing a number you programmed into the memory of the EMERGENCY

button (p. 24)

≥Adjusting the handset and speakerphone volumes (p. 16)
≥Muting the conversation (p. 26)
≥Answering the second call by pressing (FLASH) (p. 25)

To set the dial lock

1

Press (DIAL\LOCK).

≥“ ” flashes on the display.

2

Enter the PIN code (p. 27).

3

Press (PROGRAM).

≥“ ” is displayed.
≥A long beep sounds.
≥If a wrong PIN code is entered, 3 beeps

will sound. Enter a correct PIN code and
press (PROGRAM).

≥The unit will return to the standby mode.

Dial Lock

You can prevent others from making a call to any number except the one
pre-programmed in the memory of the EMERGENCY button. Once you
locked the dialing buttons, even emergency numbers cannot be dialed.
Only incoming calls are accepted until the dial lock is canceled.

Before using this feature, we recommend
storing an emergency number in the memory
of the EMERGENCY button (p. 22). Even if
the dialing buttons are locked, the number
stored in the button can be dialed.

≥If you choose not to program emergency

numbers, but plan to use the dial lock, any
number programmed into the EMERGENCY
button can be accessed.

PQQX13204YA-03 01.11.28 8:36 AM y[W 28

(EMERGENCY)

Advanced Operation

29

“

When dialing a phone number with the restricted leading digit(s), the dialed
number will flash on the display, but not dialed out.

Call Restriction

You can prevent the unit from dialing phone numbers beginning with
specified digit(s) (1 digit or 2 digits). Phone numbers with the restricted
leading digits cannot be dialed out.

To set the call restriction

Make sure that a call is not put on hold.

1

Press (PROGRAM).

2

Press (MUTE).

3

Press (1).

≥If you use “1111” as a PIN code (factory

set), the display on the right will be
shown. There is no need to enter a PIN
code. Go to step 6.

≥After the PIN code is changed, “– – – –”

will be displayed.

4

Enter the PIN code (p. 27).
(Ex. Your PIN code is “1234”.)

5

Press (PROGRAM).

≥If a wrong PIN code is entered, 3 beeps

will sound. Enter a correct PIN code and
press (PROGRAM).

≥The current setting is displayed. (Ex. “67”

is entered as the restricted digits.)

6

Enter the number(s) (1 digit or 2 digits)
you want to restrict ((0) to (9)).

(Ex. “12”

is entered as the restricted digits.)

≥If you enter a wrong number, enter a correct number.
≥To change restricted digits from 2 digits to 1 digit, press ($) for 2 digits to

change to “– –” and enter 1 digit.

7

Press (PROGRAM).

≥A long beep sounds.
≥The unit will return to the standby mode.

≥If your unit is connected to a PBX, this function may not operate. Contact your

PBX supplier for more information.

PQQX13204YA-03 01.11.28 8:36 AM y[W 29

“

Special Features

30

To cancel the call restriction

Follow steps 1 through 5 on page 29. In step 6 on page 29, press ($) to
cancel call restriction (“– –” is displayed) and press (PROGRAM).

≥A long beep will sound and the unit will return to the standby mode.

Using the Optional Headset

Plugging the optional headset into the unit allows a hands-free phone
conversation. Please use only a Panasonic KX-TCA89BX.

Connecting the Optional Headset to the Unit

Connect the optional headset to the headset jack as shown below.

If you want to have a normal conversation, disconnect the headset.

Hook

Headset Jack

PQQX13204YA-03 01.11.28 8:36 AM y[W 30

Useful Information

31

Making/Answering Calls

Make sure to install the batteries.

1

Press the line button to select the telephone line.

2

Press (SP-PHONE/HEADSET) to make or answer a call.

≥The line indicator lights red and SP-PHONE/HEADSET indicator flashes.
≥If you misdial when making a call, press (SP-PHONE/HEADSET) twice and

dial again.

3

To hang up, press (SP-PHONE/HEADSET).

≥The indicator light goes out.

To adjust the headset receiver volume (4 levels):
While using the headset, press VOLUME (_) or (^).

≥Be sure that the (CONF) button is released.
≥During a conversation using the headset, you cannot switch the call to the

handset by lifting it off the cradle.

≥If you disconnect the optional headset during a conversation with the handset on

the cradle, the call will be switched to the speakerphone.

≥During a conversation using the speakerphone, you can switch the call to the

headset by connecting the headset.

VOLUME (_), (^)

(SP-PHONE/HEADSET) and Indicator

Line Buttons and Indicators

PQQX13204YA-03 01.11.28 8:36 AM y[W 31

32

Battery Replacement

If “ ” flashes, the battery power is low. Install new batteries. Replace
the batteries within 1 minute to keep the programmed settings. But the
programmed time setting will be cleared.

Battery Precautions:

The batteries should be used correctly, otherwise the unit may be damaged by
battery leakage.
—Do not mix different types of batteries.
—Do not charge, short-circuit, disassemble, heat or dispose of in fire.
—Remove all the batteries when replacing.

Note:

—If you do not install the batteries or if the battery power is low, the time will

be shown as “

12-00” and “ ” will flash. Readjust the time.

—Replace all the batteries once a half year in use of Alkaline batteries, or

misoperation may occur. (When you use Manganese batteries, replace all of
them once in three months.)

—Do not use nickel-cadmium batteries.

≥If the time is shown as “12-00” and “ ” flashes after replacing the batteries,

readjust the time.

+

-

-

+

+

-

2

1

1

Disconnect the telephone line cord
from the unit.

2

Press down in the direction of the
arrow and open the cover.

3

Replace the batteries with new ones
using correct polarity (i, j), and
close the cover.

4

Connect the telephone line cord to
the unit.

PQQX13204YA-03 01.11.28 8:36 AM y[W 32

33

Useful Information

Before Requesting Help

“

Problem

The unit does not work.

The unit does not ring.

The line indicators do not
work properly.

You cannot dial.

The other party suddenly
cannot hear your voice
during a conversation.

You cannot program items
such as the dialing mode.

You cannot store a phone
number in memory.

While programming, the
unit starts to ring and stops
the program.

You cannot redial by
pressing (REDIAL).

Remedy

≥Check the settings (p. 7–14).
≥Remove the batteries and reinstall

them to reset the unit.

≥The RINGER selector(s) is/are set to

OFF. Set to HIGH or LOW (p. 13).

≥Check the settings (p. 7–14).
≥The batteries have become weak.

Replace them with new ones (p. 32).

≥Check that the dialing mode selection

is correct (p. 11).

≥Dial lock mode is set. To cancel the

mode, see page 28.

≥The dialed number is restricted. To

cancel, see page 30.

≥(MUTE) may have been pressed during

the conversation. If “ ” is displayed,
press (MUTE).

≥Programming is not possible when a

call is put on hold.

≥Do not pause for over 60 seconds

while programming.

≥Confirm the line button is pressed.
≥Programming is not possible when a

call is put on hold.

≥Check that the batteries are installed in

the unit and that the battery power is
not low.

≥Do not enter a phone number more

than 22 digits long.

≥To answer the call, lift the handset or

press (SP-PHONE/HEADSET). Start
again from the beginning after hanging
up.

≥If the last number dialed was more

than 32 digits long, the number will not
be redialed correctly.

PQQX13204YA-04 01.11.28 8:36 AM y[W 33

“

Before Requesting Help

34

Problem

Previously programmed
information is erased.

Remedy

≥If the batteries installed in the unit

expire, programmed information may
be erased. Reprogram if necessary.

PQQX13204YA-04 01.11.28 8:36 AM y[W 34

35

Useful Information

Safety Instructions

Take special care to follow the safety suggestions listed below.

Installations
Environment

1) Do not use this unit near water—for example, near a bathtub, washbowl, sink,
etc. Damp basements should also be avoided.

2) The unit should be kept away from heat sources such as radiators, kitchen
range, etc. It also should not be placed in rooms where the temperature is less
than 5oC or greater than 40oC.

Placement

1) Do not place heavy objects on top of this unit.

2) Care should be taken so that objects do not fall onto, and liquids are not spilled
into, the unit. Do not subject this unit to excessive smoke, dust, mechanical
vibration or shock.

3) Place the unit on a flat surface.

CAUTION:

To reduce the risk of fire or injury to persons, read and follow these instructions.

11. Use only the battery(ies) specified.

12. Do not dispose of the battery(ies) in a fire. It (they) may explode.

13. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and

may cause burns or injury to the eyes or skin. The electrolyte may be toxic if
swallowed.

14. Exercise care in handling the battery(ies) in order not to short the battery(ies)

to conductive materials such as rings, bracelets, and keys. The battery(ies)
and/or conductor may overheat and cause burns.

15. Do not recharge the battery(ies) provided with or identified for use with this

product. The battery(ies) may leak corrosive electrolyte or explode.

16. Do not attempt to rejuvenate the battery(ies) provided with or identified for use

with this product by heating. Sudden release of battery electrolyte may occur
causing burns or irritation to the eyes or skin.

17. Replace all batteries at the same time. Mixing fresh and discharged batteries

could increase internal cell pressure and rupture the discharged batteries.
(Applies to products employing more than one separately replaceable primary
battery.)

18. When installing batteries observe the proper polarity or direction. Incorrect

installation can cause charging, and may result in leakage or explosion.
(Applies to products employing more than one separately replaceable primary
battery.)

19. Remove the battery(ies) from this product if the product will not be used for a

long period of time (several months or more). During this time the battery(ies)
could leak in the product.

10. Discard the “dead” battery(ies) as soon as possible. The “dead” battery(ies)

may leak in the product.

11. Do not store this product, or the battery(ies) provided with or identified for use

with this product, in high temperature areas. Batteries that are stored in a
freezer or refrigerator for the purpose of extending shelf life should be
protected from condensation during storage and defrosting. Batteries should
be stabilized at room temperature prior to use after cold storage.

PQQX13204YA-04 01.11.28 8:36 AM y[W 35

Kyushu Matsushita Electric Co., Ltd.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

PQQX13204YA F1001-1111 D

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR ANY TYPE OF MOISTURE.

If there is any trouble, disconnect the unit from the telephone line and connect a
known working phone. If the known working phone operates properly, do not
reconnect the unit to the telephone line until the trouble has been repaired. If the
known working phone does not operate properly, consult your telephone
company.

PQQX13204YA-04 01.11.28 8:36 AM y[W 36