Panasonic KX-HDV130 User Manual

Operating Instructions
SIP Phone
KX-HDV130
Model No.
Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use.
R In this manual, the suffix of each model number is omitted unless necessary. R The
illustrations such as some keys may differ from the appearance of the actual product.
R Certain products and features described in this document may not be available in your
country or area. Contact your phone system dealer/service provider.
R The contents and design of the software are subject to change without notice.
Document Version: 2015-02
MODEL NO.
MAC ADDRESS
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
DEALER’S TEL. NO.
SERIAL NO.

Introduction

Outline
his manual describes information about the installation and operation of KX-HDV130.
T
Related Documentation R Quick Start Guide
Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property.
R Administrator Guide
Describes detailed information about the configuration and management of this unit.
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/sipphone
For Future Reference
Record the information in the space below for future reference.
Note
R The serial number and MAC address of this product may be found on the label affixed to the bottom of
the unit. You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
2
Important Information
Important Information ..........................................
For Users in European Countries .......................5
For Users in the United Kingdom ........................5
For Users in Australia .........................................5
For Users in Australia and the United
Kingdom ..............................................................6
For Users in New Zealand ..................................6
For Users in the United States ............................6
For Users in Canada ...........................................8
For Best Performance .........................................9
Before Operating the Telephones
Accessory Information ......................................10
Location of Controls ..........................................11
The Display and Icons ......................................17
Adjusting the Volume ........................................22
Incoming/Outgoing Call Log .............................23
Setting the Password ........................................24
Selecting the Display Language .......................24
Entering Characters ..........................................25
Basic Operation ................................................26
Making Calls
Making Calls .....................................................27
Basic Calling .....................................................27
Easy Dialing ......................................................27
Making a Multicast Voice Paging call ...............29
Receiving Calls
Receiving Calls .................................................30
Answering Calls ................................................30
Hands-free Mode ..............................................30
During a Conversation
During a Conversation ......................................32
Before Leaving Your Desk
Call Forwarding/Do Not Disturb ........................35
Listening to Voice Mail Messages ....................35
Using the Phonebook
Using the Phonebook .......................................36
Using the Local Phonebook ..............................37
Using the Remote Phonebook ..........................43
ECO Mode ........................................................43
Customizing the Telephone
Customizing the Telephone ..............................44
Installation and Setup
Installation and Setup .......................................50
Updating the software .......................................55
Appendix
Appendix ...........................................................56

Table of Contents

4
3

Important Information

Important Information

Data Security
R T
o avoid unauthorized access to this product: – Keep the password secret. – Change the default password. – Set a password that is random and cannot be easily guessed. – Change the password regularly.
R This product can store your private/confidential information. To protect your privacy/confidentiality, we
recommend that you erase the information such as the phonebook or call log from the memory before you dispose of, transfer or return the product, or have the product repaired.
R It is recommended that you lock the phonebook to prevent stored information from being leaked.
Information for Users on Collection and Disposal of Old Equipment and used
atteries
B
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean t
hat used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
T
hese symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
his symbol might be used in combination with a chemical symbol. In this case it
T complies with the requirement set by the Directive for the chemical involved.
4
Important Information

For Users in European Countries

T
he following declaration is applicable to KX-HDV130NE/KX-HDV130X only
For information of Compliance with EU relevant Regulatory Directives,
ontact to Authorized Representative:
C Panasonic Testing Center Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No. 801/2013. ======================================= Please visit here: www.ptc.panasonic.eu click [Downloads] ® Energy related products information (Public) ======================================= Power consumption in networked standby and guidance are mentioned in the web site above.

For Users in the United Kingdom

R T
his unit is designed to be installed under controlled conditions of ambient temperature and a relative
humidity.
R Avoid installing the unit in damp or humid environments, such as bathrooms or swimming pools. R 999 and 112 can be dialed on the product after accessing the outside line for the purpose of making
outgoing calls to the BT emergency (999) and (112) services. The method for accessing an outside line differs depending on the SIP server. For details, confirm the features of the SIP server.

For Users in Australia

ARNING
W
R Please ensure that a separate telephone, not dependent on local power, is available for emergency
use.
R This equipment will be inoperable when mains power fails. R No “000” or other calls can be made from this device during a mains power failure.
5
Important Information

For Users in Australia and the United Kingdom

R T
his unit is capable of being used in conjunction with hearing aids fitted with inductive coil pick-ups. The handset should be held as for normal conversation. For operation, the hearing aid should be set to its "T" position or as directed in the operating instructions for the hearing aid.
R T
his unit is designed to aid the visually handicapped to locate dial keys and buttons.

For Users in New Zealand

his equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.
R T
PTC General Warning
R The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
The Use of IP Networks through the PSTN
R Internet Protocol (IP) by its nature introduces delay into speech signals as each data packet is
formulated and addressed. Telecom Access Standards recommends that suppliers, designers and installers using this technology for calls to or from the PSTN refer to ITU E Model requirements in the design of their networks. The overall aim is to minimize delay, distortion and other transmission impairments, particularly for those calls involving cellular and international networks, which already suffer extensive delay.
Echo cancellation
R Echo cancelers are not normally required in the Telecom PSTN because geographic delays are
acceptable where CPE return loss is maintained within Telepermit limits. However, those private networks making use of Voice over IP technology are required to provide echo cancellation for all voice calls. The combined effect of audio/VoIP conversion delay and IP routing delay can cause the echo cancellation time of ³ 64 ms to be required.
Important Notice
R Under power failure conditions this appliance may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
R No “111” or other calls can be made from this device during a mains power failure.

For Users in the United States

N
ote
R This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
6
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Important Information
television reception, which can be determined by turning the equipment off and on, the user is
ncouraged to try to correct the interference by one or more of the following measures:
e – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities during off-peak hours, such as early morning or late evening.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this product.
Hearing Aid Compatibility
This telephone provides magnetic coupling for hearing aids as defined by the FCC in 47 CFR Section
68.316. Use only handsets or other acoustic devices with this equipment that are compliant with the hearing aid compatibility requirements of FCC Part 68. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.
Compliance with TIA-1083 standard:
Telephone handsets identified with
his logo have reduced noise and
t interference when used with T-Coil equipped hearing aids and cochlear implants.
Responsible Party
P
anasonic Corporation of North America
Two Riverfront Plaza, Newark, NJ 07102-5490
Technical Support
Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490 Telephone: 1-800-211-PANA (7262)
7
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Important Information

For Users in Canada

I
ndustry Canada Notices and Other Information
This product meets the applicable Industry Canada technical specifications.
Note
R This Class B digital apparatus complies with Canadian ICES-003.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this product.
Compliance with TIA-1083 standard:
Telephone handsets identified with
his logo have reduced noise and
t interference when used with T-Coil equipped hearing aids and cochlear implants.
8
Important Information

For Best Performance

E
nvironment
R Keep the product away from heating appliances and devices that generate electrical noise, such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product.
R Do not place the product in rooms where the temperature is less than 0 °C (32 °F) or greater than
40 °C (104 °F).
R Allow 10 cm (3–15/16 in) clearance around the product for proper ventilation. R Avoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or direct
sunlight.
R The apparatus is designed to be installed and operated under controlled conditions of ambient
temperature and a relative humidity.
Routine Care
R Unplug the AC adaptor from the AC outlet and disconnect the Ethernet cable before cleaning. R Wipe the product with a soft cloth. R Do not clean the product with abrasive powder or with chemical agents such as benzine or thinner. R Do not use liquid cleaners or aerosol cleaners. R Clean the terminal of the charger periodically.
Placement
R Do not place heavy objects on top of the product. R Care should be taken so that objects do not fall onto, and liquids are not spilled into, the product. R Place the charger on a flat surface.
9

Before Operating the Telephones

Accessory Information

Included Accessories
Handset: 1 Handset Cord: 1 Stand: 1
Optional Accessories
Item Model
*
AC Adaptor
1
KX-HDV130/KX-HDV130C KX-A423 (PQLV219) KX-HDV130NE/
X-HDV130RU
K KX-HDV130X KX-A423AG (PQLV219AG)/
KX-HDV130SX KX-A423SX (PQLV219SX)
AC Adaptor Model No.
KX-A423CE (PQLV219CE)
X-A423AL (PQLV219AL)/
K KX-A423BR (PQLV219BR)/ KX-A423CE (PQLV219CE)/ KX-A423E (PQLV219E)/ KX-A423X (PQLV219)
*
2
*1 This unit complies with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on
your network, this unit can receive the necessary power from the network through the Ethernet cable. In this case, no AC adaptor is needed. However, if PoE is not available, you will need to connect an AC adaptor to the unit.
*2 To order an optional AC adaptor, please order using the "KX-A423xx" model number.
For details about which AC adaptor model number you should order, consult your dealer.
Item Model No. Wall mount kit KX-HDV130/KX-HDV130C:
Note
or users in the United States only
F
To order accessories, call toll-free 1-800-332-5368.
KX-A440
KX-HDV130NE/KX-HDV130RU/KX-HDV130X:
KX-A440X
KX-HDV130SX:
KX-A440SX
10

Location of Controls

MJK ONLI PQR
BC EA FGD
H
S
K
X-HDV130
Before Operating the Telephones
11
MJK ONLI PQR
BC EA FGD
H
S
Before Operating the Telephones
KX-HDV130C
12
KX-HDV130RU
MJK ONLI PQR
BC EA FGD
H
S
Before Operating the Telephones
13
MJK ONLI PQR
BC EA FGD
H
S
Before Operating the Telephones
KX-HDV130X/KX-HDV130SX
14
KX-HDV130NE
MJK ONLI PQR
BC EA FGD
H
S
Before Operating the Telephones
/ENTER
U
sed to confirm the selected item.
LCD (Liquid Crystal Display)
or details about the LCD, see “Display”, Page 17.
F
Soft Keys
A/B/C (located from left to right) are used to select the item displayed on the bottom line of the display. For details about the soft keys, see “Soft Keys”, Page 18.
Navigator Key
he Navigator Key includes four direction keys. The direction keys are used to move the cursor to
T select an item. If in standby mode, pressing the keys perform the following functions: LEFT (F) a Used to display the Incoming call log. RIGHT (E) a Used to open the phonebook. *1 When the BroadCloud (Presence) feature is enabled, the phone will operate as follows. Contact
your administrator for further information. LEFT: Used to display Presence. RIGHT: Used to display Favorites.
Ringer/Message Waiting/Missed Call Indicator
T
he lamp flashes when you are receiving a call, or when you have an unread message or missed
call notification.
/LINE/Program Key 1
sed to perform the assigned function. When this key is assigned as a Line key, it can be used to
U confirm the status or seize line 1. For details about changing the program keys, see “Changing the Program Keys”, Page 45. For details about the line keys, see “LINE Keys”, Page 21.
*1
*1
15
Before Operating the Telephones
/LINE/Program Key 2
sed to perform the assigned function. When this key is assigned as a Line key, it can be used to
U confirm the status or seize line 2. For details about changing the program keys, see “Changing the Program Keys”, Page 45. For details about the line keys, see “LINE Keys”, Page 21.
Handset Hook
Keeps the handset stable when the unit is mounted on a wall. For details, see “Hooking the Handset”, Page 54.
/ /HOLD/MESSAGE
During talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if there is one, or used to access your voice mailbox if no call is on hold.
/ /REDIAL
U
sed to redial the last dialed number.
/HEADSET
sed for performing headset operations.
U
/MUTE/AUTO ANS
Used to receive an incoming call in hands-free mode or mute the microphone/handset during a conversation.
/VOL
sed to adjust the ringer/receiver volume.
U
/CANCEL
U
sed to cancel the selected item.
Microphone
U
sed for hands-free conversation.
/SP-PHONE
U
sed for performing hands-free operations.
/ /TRANSFER
sed to transfer a call to another party.
U
/CONF
sed to establish a multiple-party conversation.
U
Headset Jack
ptional headsets can be used with this unit. (Not all operations with the headsets can be
O guaranteed.) For up-to-date information about headsets that have been tested with this unit, refer to the following web site: http://panasonic.net/pcc/support/sipphone
16

The Display and Icons

Call Log
Menu
Line1
Dec.31 12:45PM
ECO
Fwd
DND
Auto Ans.
ECO
Display
[
Example]
Pictographs
Before Operating the Telephones
Suffix
(none)/C NE/RU/SX/X
Call Forwarding
Do Not Disturb
Auto Answer
Ringer Off
ECO Mode
Standby display page switcher
Date and Time Display Missed Call, New Message, or Name/Number Display Soft Keys
F
or more information, see “Soft Keys”, Page 18.
Note
R In standby mode, the line name is displayed. In all other modes, if only one line is configured on the
telephone, the line name is not displayed.
R Example images of the display in this manual are samples only, and the actual screen on your phone
may vary in color and/or appearance.
Meaning
17
Back
Answer
Conf
Menu
OK
Call
Blind
Before Operating the Telephones
Soft Keys
cons and information shown on the display will vary depending on the context. To select an item shown
I on the display, press the corresponding soft key. Icons may differ from the appearance of the actual product.
Soft Key A (Left key)
Suffix
(none)/C NE/RU/
SX/X
Soft Key B (Middle key)
Opens the phonebook. Pressing this key for more than 2 seconds locks the p
honebook.
Returns to the previous display.
Displayed when in Phonebook Lock. Pressing this key and then entering the
assword (default: not registered), unlocks the phonebook temporarily.
p Pressing for more than 2 seconds, then entering the password (default: not registered), unlocks the phonebook. If no password has been set, you cannot lock the phonebook. For details about setting the password, see “Setting the Password”, Page 24.
Answers a call.
Establishes a multiple-party conversation (Conference).
Meaning
(none)/C NE/RU/
Soft Key C (Right key)
(none)/C NE/RU/
18
Suffix
Suffix
Meaning
X/X
S
Opens the main menu.
Confirms the entry.
Makes a call.
Turns the ringer off.
Stores a new item in the phonebook.
Meaning
S
X/X
Opens the Outgoing Call Log.
Opens the Incoming Call Log.
Performs an unscreened (blind) transfer.
ABC
0 - 9
Reject
Next
Clear
Search
AM/PM
Cancel
Delete
Save
Fwd/DND
HOT0
HOT9
Page
Park
Call Log
Recall
Redial
Pause
Menu
OK
OK
OK
Before Operating the Telephones
Displayed when in Latin character entry mode.
Displayed when in Numeric character entry mode.
Displayed when in Special character (Extended 1) entry mode.
Used to reject an incoming call.
Advances to the next display.
Clears digits or characters.
Searches for an item in the phonebook alphabetically.
Used to select AM or PM when setting the time.
Used to cancel the setting.
Used to delete the setting.
Used to save a setting.
Displayed when in Special character (Extended 2) entry mode.
Used to set Call Forwarding and Do Not Disturb.
*1*2
*1*2
*1
Displayed when in Greek character entry mode.
Displayed when in Cyrillic character entry mode.
Dials the number assigned to the Hot Key.
*1
Used to make a Multicast Voice Paging call.
Used to retrieve a parked call (Call Parking).
*1
Opens the call log.
*1
*1*2
*1*2
*1 This soft key can be configured to appear as Soft Key A, B, or C.
2 This soft key is displayed only when configured on the telephone.
*
Editing Soft Keys Changing the default settings
[In standby mode]
1.
2. [D]
/[C]: "Basic Settings" a
3. [D]
/[C]: "Key Option" a
4. [D]
/[C]: "Soft Key Edit" a
Disconnects the current call and allows you to make another call without h
anging up.
Displays the last dialed number.
*1*2
Inserts a dialing pause.
19
OK
OK
OK
Menu
OK
OK
OK
OK
OK
OK
OK
Menu
OK
OK
OK
OK
OK
OK
OK
Before Operating the Telephones
/[C]: Select a desired soft key. a
5. [D] /[C]: "Standby"/"Talking" a
6. [D]
7. [D]
/[C]: "Default" a
Assigning Function Keys [
In standby mode]
1. /[C]: "Basic Settings" a
2. [D] /[C]: "Key Option" a
3. [D] /[C]: "Soft Key Edit" a
4. [D]
5. [D]
/[C]: Select a desired soft key. a
6. [D]
/[C]: "Standby"/"Talking" a
7. [D]/[C]: "Function Key" a /[C]: Select the desired item. a
8. [D]
Assigning Hot Key Dial keys [
In standby mode]
1.
2. [D]
/[C]: "Basic Settings" a
3. [D]/[C]: "Key Option" a /[C]: "Soft Key Edit" a
4. [D] /[C]: Select a desired soft key. a
5. [D] /[C]: "Standby"/"Talking" a
6. [D]
7. [D]
/[C]: "Hot Key Dial" a
8. [D]
/[C]: Select the desired item. a
20
Before Operating the Telephones
LINE Keys
f a line is assigned to a program key, the program key works as a line key. In this case, the line key can
I be used to seize a line in order to make or receive a call. The color of each key’s LED indicates the status of the line. For details about changing the setting of program keys, see “Changing the Program Keys”, Page 45.
Status Indication
Status
Color Light pattern
Blue On In Use
Slow Flashing "Line On Hold"
Quick Flashing "Incoming Call/Recall"
Red On In Use
Slow Flashing "Line On Hold"
Off Free
ou are on a call.
R Y
call is on hold.
R A
call (including Hold Recall) is being received.
R A Name or number of caller R A call to a shared line is being received.
shared line is in use or a call is on private hold at another unit.
R A
shared line is on hold at another unit.
R A
he line is idle.
R T
Meaning
21
Menu
Before Operating the Telephones
Main Menu
ress
P
to display the following main menu.
all Center
C
Used to access the Call Center feature.
Presence
Used to access the Presence feature.
Fwd/DND
Sets the Call Forwarding or Do Not Disturb features. See “Call Forwarding/Do Not Disturb”, Page 35.
Paging
Makes a Multicast Voice Paging call. See “Making a Multicast Voice Paging call”, Page 29.
New Phonebook
Adds a new entry into the local phonebook. See “Storing an Item in the Local Phonebook”, Page 37.
Incoming Log
Used to display the incoming call log. See “Incoming/Outgoing Call Log”, Page 23.
Outgoing Log
Used to display the outgoing call log. See “Incoming/Outgoing Call Log”, Page 23.
Phonebook
Used to access the local or remote phonebook. See “Using the Phonebook”, Page 36.
ECO Mode
Sets the ECO mode feature. See “ECO Mode”, Page 43.
*1
*1
*1
Basic Settings
Used to access the basic settings menu. See “Changing the Basic Settings”, Page 47.
System Settings
Used to access the system settings menu. See “Changing the System Settings”, Page 48. *1 This item is displayed only when the feature is enabled. Contact your administrator for further
information.

Adjusting the Volume

Adjusting the Receiver/Speaker/Headset Volume
. [k]/[j] volume key: Adjust the volume during a conversation.
1
22
Back
OK
Call Log
OK
Menu
OK
Before Operating the Telephones
Adjusting the Ringer Volume or Turning the Ringer Off
In standby mode]
[
1. [k]/[j] volume key: Adjust the ringer volume.
Note
R For details about setting the ringer pattern, see “Incoming Option”, Page 59.
Adjusting the Ringer Volume or Turning the Ringer Off while Ringing
hile receiving a call, do the following to adjust the ringer volume or turn the ringer off:
W
Note
R If you attach a headset while receiving an incoming call, ringing will be heard from the speaker.
To adjust the ringer volume
1. [k]/[j] volume key: Adjust the ringer volume.
2.
To turn the ringer off
1.
: Exit.
*1 The adjusted volume level will also be used for subsequent calls.

Incoming/Outgoing Call Log

Displaying the Incoming Call Log
In standby mode]
[
1. [F]
2. [D]/[C]: "Incoming Log" a
Note
R I
f "Missed Calls" is displayed on the LCD in standby mode, select "Missed Call" at step 2.
Displaying the Outgoing Call Log
In standby mode]
[
1.
2. [D]
/[C]: "Outgoing Log" a
Note
f "Missed Calls" is displayed on the LCD in standby mode, select "Missed Call" at step 2.
R I
Making a call using the Incoming/Outgoing Call Log
ee “Using the Incoming/Outgoing Call Log”, Page 28.
S
Storing an item using the Incoming/Outgoing Call Log
ee “Storing an Item Using the Incoming or Outgoing Call Log”, Page 38.
S
Deleting Items in the Incoming Call Log
When the Incoming Call Log is displayed]
[
1. [D]/[C]: Select the desired item. a
2. [D]
/[C]: "Delete"*1 a
23
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