Panasonic KX-HDV100 Operating Instructions Manual
Operating Instructions
SIP Phone
KX-HDV100
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future
use.
Note
R In this manual, the suffix of each model number is omitted unless necessary.
R The illustrations
R Certain products and features described in this document may not be available in your
country or area. Contact your phone system dealer/service provider.
R The contents and design of the software are subject to change without notice.
Document Version: 2015-12
such as some keys may differ from the appearance of the actual product.
MODEL NO.
MAC ADDRESS
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
DEALER’S TEL. NO.
SERIAL NO.
Introduction
Outline
is manual describes information about the installation and operation of KX-HDV100.
Th
Related Documentation
R Quick Start Guide
Describes basic information about the installation and safety precautions to prevent personal injury
and/or damage to property.
R Administrator Guide
Describes detailed information about the configuration and management of this unit.
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/sipphone
For Future Reference
Record the information in the space below for future reference.
Note
R The serial number and MAC address of this product may be found on the label affixed to the bottom of
the unit. You should note the serial number and MAC address of this unit in the space provided and
retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
2
Important Information
Important Information ..........................................4
For Best Performance .........................................5
Before Operating the Telephones
Accessory Information
Location of Controls ............................................7
The Display and Icons ......................................10
Adjusting the Volume ........................................14
Incoming/Outgoing Call Log .............................14
Setting the Password ........................................15
Selecting the Display Language .......................15
Entering Characters ..........................................16
Basic Operation ................................................17
........................................6
Making Calls
Making Calls .....................................................18
Basic Calling .....................................................18
Easy Dialing ......................................................18
Receiving Calls
Receiving Calls .................................................21
Answering Calls ................................................21
During a Conversation
During a Conversation ......................................22
Before Leaving Your Desk
Call Forwarding/Do Not Disturb ........................25
Listening to Voice Mail Messages ....................25
Using the Phonebook
Using the Phonebook .......................................26
Using the Local Phonebook ..............................27
Using the Remote Phonebook ..........................32
Customizing the Telephone
Customizing the Telephone ..............................33
Installation and Setup
Installation and Setup .......................................38
Updating the software .......................................42
Appendix
Appendix ...........................................................43
Revision History ................................................54
Table of Contents
3
Important Information
Important Information
Data Security
R T
avoid unauthorized access to this product:
o
– Keep the password secret.
– Change the default password.
– Set a password that is random and cannot be easily guessed.
– Change the password regularly.
R This product can store your private/confidential information. To protect your privacy/confidentiality, we
recommend that you erase the information such as the phonebook or call log from the memory before
you dispose of, transfer or return the product, or have the product repaired.
R It is recommended that you lock the phonebook to prevent stored information from being leaked.
Information for Users on Collection and Disposal of Old Equipment and used
tteries
Ba
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean
th
at used electrical and electronic products and batteries should not be mixed with
general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please
take them to applicable collection points, in accordance with your national legislation
and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable
resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries,
please contact your local municipality, your waste disposal service or the point of sale
where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries outside the European Union
Th
ese symbols are only valid in the European Union. If you wish to discard these
items, please contact your local authorities or dealer and ask for the correct method of
disposal.
Note for the battery symbol (bottom two symbol examples):
is symbol might be used in combination with a chemical symbol. In this case it
Th
complies with the requirement set by the Directive for the chemical involved.
4
Important Information
The following declaration is applicable to KX-HDV100BX only
For Best Performance
En
vironment
R Keep the product away from heating appliances and devices that generate electrical noise, such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the product.
R Do not place the product in rooms where the temperature is less than 0 °C (32 °F) or greater than
40 °C (104 °F).
R Allow 10 cm (3–15/16 in) clearance around the product for proper ventilation.
R Avoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or direct
sunlight.
R The apparatus is designed to be installed and operated under controlled conditions of ambient
temperature and a relative humidity.
Routine Care
R Unplug the AC adaptor from the AC outlet and disconnect the Ethernet cable before cleaning.
R Wipe the product with a soft cloth.
R Do not clean the product with abrasive powder or with chemical agents such as benzine or thinner.
R Do not use liquid cleaners or aerosol cleaners.
Placement
R Do not place heavy objects on top of the product.
R Care should be taken so that objects do not fall onto, and liquids are not spilled into, the product.
5
Before Operating the Telephones
Accessory Information
Included Accessories
AC Adaptor: 1
Model No. Part No.
KX-HDV100AG PQLV219AG
KX-HDV100BR PQLV219LB
KX-HDV100BX/KX-HDV100RU PQLV219CE
KX-HDV100LA PQLV219
KX-HDV100SX PQLV219SX
KX-HDV100UK PQLV219E
Handset: 1 Handset Cord: 1 Stand: 1
Optional Accessories
Item Model No.
Wall mount kit KX-HDV100AG/KX-HDV100BR/KX-HDV100BX/KX-HDV100RU/
X
-HDV100LA/KX-HDV100UK:
K
KX-A440X
KX-HDV100SX:
KX-A440SX
6
Location of Controls
MJK NLI OPQ
BC EA FGD
H
KX
-HDV100RU
Before Operating the Telephones
7
MJK NLI OPQ
BC EA FGD
H
Before Operating the Telephones
For all other countries/areas
ENTER
Us
ed to confirm the selected item.
LCD (Liquid Crystal Display)
o
r details about the LCD, see “Display”, Page 10.
F
Soft Keys
A/B/C (located from left to right) are used to select the item displayed on the bottom line of the
display. For details about the soft keys, see “Soft Keys”, Page 11.
Navigator Key
h
e Navigator Key includes four direction keys. The direction keys are used to move the cursor to
T
select an item. If in standby mode, pressing the keys perform the following functions:
LEFT (F) a Used to display the Incoming call log.
RIGHT (E) a Used to open the phonebook.
Ringer/Message Waiting/Missed Call Indicator
The lamp flashes when you are receiving a call, or when you have an unread message or missed
call notification.
Program Key 1
s
ed to perform the assigned function. For details about changing the program keys, see “Changing
U
the Program Keys”, Page 34.
Program Key 2
Used to perform the assigned function. For details about changing the program keys, see “Changing
the Program Keys”, Page 34.
Handset Hook
Ke
eps the handset stable when the unit is mounted on a wall. For details, see “Hooking the
Handset”, Page 42.
8
Before Operating the Telephones
MESSAGE
ed to access your voice mailbox.
Us
REDIAL
Us
ed to redial the last dialed number.
FWD/DND
ed to set the Call Forwarding and Do Not Disturb features.
Us
MUTE
Us
ed to mute the handset during a conversation.
VOL
Used to adjust the ringer/receiver volume.
CANCEL
U
ed to cancel the selected item.
s
HOLD
Used to place a call on hold during a conversation. In standby mode, used to retrieve a call on hold.
TRANSFER
U
ed to transfer a call to another party.
s
CONF
Used to establish a multiple-party conversation.
9
Call Log
Menu
Line1
31-12-2014 23:59
Before Operating the Telephones
The Display and Icons
Display
[
xample]
E
Pictographs
Pictograph Meaning
Call Forwarding
Do Not Disturb
Ringer Off
Standby display page switcher
Date and Time Display
Missed Call, New Message, or Name/Number Display
Soft Keys
F
r more information, see “Soft Keys”, Page 11.
o
Note
R Example images of the display in this manual are samples only, and the actual screen on your phone
may vary in color and/or appearance.
10
Back
Answer
Menu
OK
Call
Blind
ABC
0 - 9
Reject
Before Operating the Telephones
Soft Keys
ons and information shown on the display will vary depending on the context. To select an item shown
Ic
on the display, press the corresponding soft key.
Icons may differ from the appearance of the actual product.
Soft Key A (Left key)
Item Meaning
Opens the phonebook. Pressing this key for more than 2 seconds locks the
onebook.
ph
Returns to the previous display.
Displayed when in Phonebook Lock. Pressing this key and then entering the
ssword (default: not registered), unlocks the phonebook temporarily.
pa
Pressing for more than 2 seconds, then entering the password (default: not
registered), unlocks the phonebook. If no password has been set, you cannot
lock the phonebook. For details about setting the password, see “Setting the
Password”, Page 15.
Answers a call.
Establishes a multiple-party conversation (Conference).
Soft Key B (Middle key)
Item Meaning
Opens the main menu.
Soft Key C (Right key)
Confirms the entry.
Makes a call.
Turns the ringer off.
Stores a new item in the phonebook.
Item Meaning
Opens the Outgoing Call Log.
Opens the Incoming Call Log.
Performs an unscreened (blind) transfer.
Displayed when in Latin character entry mode.
Displayed when in Numeric character entry mode.
Displayed when in Special character (Extended 1) entry mode.
Used to reject an incoming call.
11
Next
Clear
Search
AM/PM
Cancel
Delete
Save
HOT0
HOT9
Park
Call Log
Recall
Pause
Menu
OK
OK
OK
OK
OK
OK
Menu
Before Operating the Telephones
Advances to the next display.
Clears digits or characters.
Searches for an item in the phonebook alphabetically.
Used to select AM or PM when setting the time.
Used to cancel the setting.
Used to delete the setting.
Used to save a setting.
Displayed when in Special character (Extended 2) entry mode.
*1
—
*1*2
*1
*1*2
*1*2
*1 This soft key can be configured to appear as Soft Key A, B, or C.
*2
This soft key is displayed only when configured on the telephone.
Editing Soft Keys
anging the default settings
Ch
[In standby mode]
1.
2. [D]/[C]
3. [D]/[C]: "Key Option" a
4. [D]/[C]
5. [D]/[C]
6. [D]
7. [D]/[C]
: "Basic Settings" a
: "Soft Key Edit" a
: Select a desired soft key. a
/[C]
: "Standby"/"Talking" a
: "Default" a
Used to set Call Forwarding and Do Not Disturb.
Displayed when in Greek character entry mode.
Displayed when in Cyrillic character entry mode.
Dials the number assigned to the Hot Key.
*1
Used to retrieve a parked call (Call Parking).
Opens the call log.
Disconnects the current call and allows you to make another call without
nging up.
ha
Displays the last dialed number.
Inserts a dialing pause.
Assigning Function Keys
[I
n standby mode]
1.
12
OK
OK
OK
OK
OK
OK
OK
Menu
OK
OK
OK
OK
OK
OK
OK
Menu
Before Operating the Telephones
2. [D]/[C]
3. [D]/[C]
4. [D]
5. [D]/[C]
6. [D]/[C]
7. [D]/[C]
8. [D]/[C]
Assigning Hot Key Dial keys
[I
1.
2. [D]/[C]
3. [D]/[C]: "Key Option" a
4. [D]/[C]
5. [D]/[C]
6. [D]/[C]
7. [D]/[C]
8. [D]/[C]
: "Basic Settings" a
: "Key Option" a
: "Soft Key Edit" a
/[C]
: Select a desired soft key. a
: "Standby"/"Talking" a
: "Function Key" a
: Select the desired item. a
n standby mode]
: "Basic Settings" a
: "Soft Key Edit" a
: Select a desired soft key. a
: "Standby"/"Talking" a
: "Hot Key Dial" a
: Select the desired item. a
Main Menu
Pr
ess
to display the following main menu.
Fw
d/DND
Sets the Call Forwarding or Do Not Disturb features.
See “Call Forwarding/Do Not Disturb”, Page 25.
New Phonebook
Adds a new entry into the local phonebook.
See “Storing an Item in the Local Phonebook”, Page 27.
Incoming Log
Used to display the incoming call log.
See “Incoming/Outgoing Call Log”, Page 14.
Outgoing Log
Used to display the outgoing call log.
See “Incoming/Outgoing Call Log”, Page 14.
Phonebook
Used to access the local or remote phonebook.
See “Using the Phonebook”, Page 26.
Basic Settings
Used to access the basic settings menu.
See “Changing the Basic Settings”, Page 36.
13
Back
OK
Call Log
OK
Before Operating the Telephones
System Settings
ed to access the system settings menu.
Us
See “Changing the System Settings”, Page 36.
Adjusting the Volume
Adjusting the Receiver Volume
[k]/[j] volume key: Adjust the volume during a conversation.
1.
Adjusting the Ringer Volume or Turning the Ringer Off
[In standby mode]
1. [k]/[j] volume key: Adjust the ringer volume.
Note
R For details about setting the ringer pattern, see “Incoming Option”, Page 45.
Adjusting the Ringer Volume or Turning the Ringer Off while Ringing
Wh
ile receiving a call, do the following to adjust the ringer volume or turn the ringer off:
To adjust the ringer volume
1. [k]/[j] volume key: Adjust the ringer volume.
2.
To turn the ringer off
1.
: Exit.
The adjusted volume level will also be used for subsequent calls.
*1
*1
Incoming/Outgoing Call Log
Displaying the Incoming Call Log
n standby mode]
[I
1. [F]
2. [D]/[C]: "Incoming Log" a
Note
"Missed Calls" is displayed on the LCD in standby mode, select "Missed Call" at step 2.
R If
Displaying the Outgoing Call Log
n standby mode]
[I
1.
2. [D]/[C]: "Outgoing Log" a
Note
"Missed Calls" is displayed on the LCD in standby mode, select "Missed Call" at step 2.
R If
Making a call using the Incoming/Outgoing Call Log
Se
e “Using the Incoming/Outgoing Call Log”, Page 19.
14
Menu
OK
OK
Menu
OK
OK
Menu
OK
OK
OK
Menu
OK
Before Operating the Telephones
Storing an item using the Incoming/Outgoing Call Log
e
e “Storing an Item Using the Incoming or Outgoing Call Log”, Page 28.
S
Deleting Items in the Incoming Call Log
hen the Incoming Call Log is displayed]
[W
1. [D]/[C]: Select the desired item. a
2. [D]/[C]: "Delete"*1 a
3. [D]/[C]
*1 You can select "Delete All" instead to delete all items.
Deleting Items in the Outgoing Call Log
[W
1. [D]/[C]: Select the desired item. a
2. [D]/[C]
3. [D]/[C]
*1 You can select "Delete All" instead to delete all items.
: "Yes" a
hen the Outgoing Call Log is displayed]
: "Delete"*1 a
: "Yes" a
Setting the Password
e telephone password is not set by default. You must register a password (4 digits) before use. You
Th
cannot use the following features without setting a password:
R Phonebook lock (See “Locking the Local Phonebook”, Page 31).
Note
R To avoid unauthorized access to this product:
– Set a password that is random and cannot be easily guessed.
– Change the password regularly.
R Make a note of the password so that you will not forget it.
To set
n standby mode]
[I
1.
2. [D]/[C]
3. [D]/[C]: "Other Option" a
4. [D]/[C]
5. Enter a new password (4 digits [0–9]).
6.
: "Basic Settings" a
: "Change Password" a
Verify the password by entering it again as in step 5.
Selecting the Display Language
Yo
u can select the language displayed on your LCD.
[In standby mode]
1.
: "Basic Settings" a
2. [D]/[C]
15
OK
OK
OK
Clear
Clear
Before Operating the Telephones
3. [D]/[C]
4. [D]/[C]
5. [D]
R For a list of the languages that can be selected, see “Display Option”, Page 46.
: "Display Option" a
: "Language" a
: Select a language. a
/[C]
Entering Characters
u can enter characters and digits using the dialing keys.
Yo
You can select one of the character modes by pressing the Right Soft Key while entering a name. The
function icon above the soft key displays the current character mode.
For available characters, see “Character Mode Table”, Page 43.
To change the character mode while editing a name in the Phonebook, press the Right Soft Key.
Model No. Character Mode Transition
KX-HDV100AG, KX-HDV100BR,
X
-HDV100BX, KX-HDV100LA,
K
KX-HDV100SX, KX-HDV100UK
KX-HDV100RU
(Latin)
¯
(Numeric)
¯
(Greek)
¯
(Extended 1)
¯
(Extended 2)
(Cyrillic)
¯
(Numeric)
¯
(Latin)
¯
(Extended 1)
¯
(Extended 2)
Example: To enter "Anne" in Latin Mode.
2 a [E]
R To switch between uppercase and lowercase, press *.
R To enter a character located on the same dialing key as the previous character, move the cursor by
R If you enter a different character by mistake, press the Navigator Key [F] or [E] to highlight the
R To clear an entire line, press
R To
a * a 6 a 6 a [E] a 6 a 6 a [E] a 3 a 3
pressing the Navigator Key E, then enter the desired character.
character, press
move the cursor, press the Navigator Key [F], [E], [D] or [C].
to delete it, then enter the correct character.
for more than 1 second.
16
Before Operating the Telephones
Basic Operation
Going off-hook
this manual, when you see the phrase "off-hook", lift the corded handset off its cradle.
In
Going on-hook
this manual, when you see the phrase "on-hook", you can do any of the following:
In
R Replace the corded handset on its cradle.
R Press [CANCEL].
17
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