Panasonic KX-HCM8 User Manual 2

Network Camera

Operating Instructions

Model No.

KX-HCM8

Please read this manual before using and save this manual for future reference. Panasonic Network Camera Site: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Operating Instructions

Introduction

Thank you for purchasing a Panasonic Network Camera.

Check the following items when unpacking.

Network Camera Operating Instructions Getting Started AC Adaptor Flexible Stand Screws Setup CD-ROM Rear Mounting Adaptor

For operation assistance:

• Call 1-800-272-7033

• Refer to the Panasonic Network Camera Site

http://www.panasonic.com/netcam

— 1 pc. — 1 pc. — 1 pc. — 1 pc. — 1 pc. — 3 pcs. — 1 pc. — 1 pc.

Operating Instructions

Trademarks

• Netscape and Netscape Navigator are either registered trademarks or trademarks of Netscape Communications Corporation in the U.S. and other countries.

• Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Ethernet is either a registered tra demark or a tradema rk of Xerox Corpora tion in the United States and/or other countries.

• Microsoft, Windows, Windows NT, MS-DOS, Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

• Screen shots reprinted with permission from Microsoft Corporation.

All other trademarks identified herein are the property of their respective owners.

Network Camera Memo

Attach your purchase receipt here.

For your future reference

Date of purchase

Serial Number (Found on the rear side of the main unit)

Name and address of dealer

[For assistance, please call: 1-800-272-7033] 3

MAC Address

Operating Instructions

IMPORTANT SAFETY INSTRUCTIONS

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

Read and understand all instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

After taking away th e dust on the Fixed Foc us Lens, wipe the Fixe d Focus Lens

with lens cleaning paper. Do not install near any he at sources su ch as radiato rs, heat regi sters, st oves,

or other devices (including amplifiers) that produce heat. Protect the AC adaptor cord from being walked on or pinched particularly at

plugs, convenience receptacles, and the point where they exit from the unit. Only use attachments/accessories such as stands, tripods, and brackets

specified by the manufacturer. Do not touch the unit or the AC adaptor during lightning storms.

Unplug the unit when unused for long periods of time.

10.

Refer all servicing to qualified service personnel. Servicing is required when

11.

the unit has been damaged in any way, such as AC adaptor cord or plug is damaged, the unit does not operate normally, or has been dropped.

SAVE THESE INSTRUCTIONS

Operating Instructions

1 Product Introduction......................................................7

1.1 Getting to Know Network Camera.................................................... 8

1.1.1 Main Features.............................................................................................8

1.1.2 System Requirements..............................................................................10

1.1.3 Authentication—System Security Feature................................................11

1.2 Included Accessories...................................................................... 12

1.3 Camera Feature Locations.............................................................14

1.3.1 Front View.................................................................................................14

1.3.2 Rear View.................................................................................................15

1.3.3 Bottom View..............................................................................................15

2 Network Camera Setup................................................16

2.1 Installation Procedure.....................................................................17

2.2 Network Camera Configuration Type............................................. 18

2.3 How to turn on Network Camera for Installation.............................20

2.4 Network Parameters.......................................................................21

2.4.1 Preparing the Network Parameters for Network Camera.........................21

2.4.2 Setting IP Address of the PC in [Type 4] Configuration Type...................24

2.5 Proxy Server Setting....................................................................... 26

2.6 Simple Installation using the Setup CD-ROM................................. 28

2.7 Network Camera Access from the Internet..................................... 32

3 Network Camera Screen and Setup Window.............35

3.1 Network Camera Flow Chart .......................................................... 36

3.2 Top Page........................................................................................37

3.3 Single Camera Screen ................................................................... 40

3.3.1 Using Operation Bar................................................... ...... ..... ...................41

3.3.2 Viewing Buffered Image Screen...............................................................42

3.4 Multi-Camera Screen...................................................................... 44

3.5 Setup Page....................................................................... ....... ...... . 45

3.5.1 Go to Top Page........................................................................................49

3.5.2 Network.....................................................................................................50

3.5.3 Name/Time...............................................................................................54

3.5.4 Security: Administrator.............. .................................. ...... ..... ...................56

3.5.5 Security: General User......................................... ...... ...... ........................58

[For assistance, please call: 1-800-272-7033] 5

Operating Instructions

3.5.6 Top View Image........................................................................................60

3.5.7 Image Transfer..........................................................................................62

3.5.8 Camera Setup...........................................................................................74

3.5.9 Multi-Camera.............................................................................................76

3.5.10 External Output Control...........................................................................78

3.5.11 Indicator Control.......................... .................................. ...... ..... ...... .........79

3.5.12 Status......................................................................................................80

3.5.13 Restart.....................................................................................................81

3.5.14 Update Firmware.....................................................................................82

3.5.15 Reset to Factory Default..........................................................................85

4 Technical Guides......................................................... 86

4.1 Mounting.........................................................................................87

4.2 Interfacing to the External I/O.........................................................91

4.3 ASCII and ISO-8859-1 Character Table.........................................93

4.4 Maintenance...................................................................................95

5 Specification and Troubleshooting............................ 96

5.1 Network Camera Reset Procedure—Default Settings....................97

5.2 Default Settings List........................................................................ 98

5.3 Specifications ...............................................................................103

5.4 Troubleshooting............................................................................105

5.5 Confirmation of Network Camera Operation ................................111

5.6 FCC and Other Information ..........................................................113

Index................................................................................. 115

Section 1

Product Introduction

Operating Instructions

[For assistance, please call: 1-800-272-7033] 7

Operating Instructions

1.1 Getting to Know Network Camera

1.1.1 Main Features

Easy installation

Setup CD-ROM simp lifies the i nstall ation. Inser t the Se tup CD-ROM and autorun program should start the application automatically. This program automatically finds Network Camera on the network.

High-Speed Motion JPEG

Network Camera has an integrated web server. Motion JPEG displays up to 15 frames per second, if the network provides enough bandwidth. To conserve bandwidth, JPEG - Regularly Refresh can be selected from Top Page. Image Resolution, Image Quality, Refresh interval, Limit time of Continuous Motion

JPEG and On the Air time features can control the image field.

Multi-Camera Screen

Using Multi-Camera screen you can simultaneously view up to four Network Cameras at various locations. Clicking on each Camera Name switches to the Single Camera screen from the Multi-Camera screen.

Multi-Client Access

Network Camera allows up to 10 users to view Motion JPEG image simultaneously. Users can access the Top View Image screen (Single Camera/ Multi-Camera screen ) fro m the ir o wn l oc ati ons . N o te that as th e num be r of users simultaneously connected to Network Camera increases, the overall motion performance will decrease.

External I/O (Input/Output)

The external sensors/devices such as a door sensor can be connected via the External Sensor Input. The external sensors/devices are customer provided. The alarm/timer trigger can activate the Image Transfer feature, which can send the images via e-mail or FTP (File Transfer Protocol). External Device Control Output can send a signal to activate the external devices such as a light around Network Camera.

Operating Instructions

Update Firmware

If new firmware is released, you can download the latest program from Network Camera Technical Suppo rt Site. Inst allation is e asy and fas t. Refer to pag e 82 for details.

Authentication

Authentication window requires you to enter the administrator/general user ID

and password. Password sec uri ty c an pre ven t unre gis ter ed us ers /in trude rs fro m accessing your image from their web browsers. Refer to Section

1.1.3 Authentication—System Security Feature for details.

Multi-Language Display

Top Page, Single Camera screen and Multi-Camera screen can be displayed in English (US), English (UK), French, German, Italian, Spanish or Japanese. All Setup windows are also changed when selecting English (US), English (UK) or Japanese.

[For assistance, please call: 1-800-272-7033] 9

Operating Instructions

1.1.2 System Requirements

The PC (Personal Computer) and the network must meet the following technical specifications for Network Camera to work properly.

Item Description

Operating System

Microsoft Microsoft Windows 2000, Microsoft Windows Me Microsoft Windows NT

Windows® 95, Microsoft Windows 98/SE

4.0, Microsoft Windows XP

Network Protocol

Interface 10/100 Mbps Ethernet Web browser*

TCP/IP network protocol installed. (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)

card for your network connection

Internet Explorer 5.0 or later/Netscape Navigator® 4.7x. (Not included on the Setup CD-ROM).

Network Camera image is not displayed correctly in the Netscape® v6.x.

Use Netscape Navigator v4.7x.

Refer to Panasonic Network Camera Site http://www.panasonic.com/netcam for the latest information on web browsers.

Note

Pentium

II 300 MHz or gr eater CPU is recommended to prevent p erformance

degradation.

Operating Instructions

1.1.3 Authentication—System Security Feature

Authentication window requires you to enter the administrator/general user ID

and password for security. Password security can prevent unregistered users/ intruders from accessing your image from their web browsers. Authentication windows are not displayed in the default. Refer to page 56 for setting up Authentication window, the admi ni stra tor ID and the pass word . Refer to pag e 58 for setting up the general user ID and the password.

Authentication window

[For assistance, please call: 1-800-272-7033] 11

Operating Instructions

1.2 Included Accessories

The following items are p rovide d with Netw ork Came ra. Addit ional p ieces can be ordered by calling 1-800-332-5368.

AC Adaptor — 1 pc. Order No. PQLV10Y

Screws

— 3 pcs. Order No. PQHE5004Z

Notes

• If any items are missing, contact the dealer immediately.

• The order numbers listed above are subject to change without notice.

• Save the original carton and packing materials for future shipping and

transportation of the unit.

Flexible Stand — 1 pc. Order No. PSKL1020Z

Setup CD-ROM

— 1 pc. Order No. PSQX2904ZCD

Rear Mounting Adaptor

— 1 pc. Order No. PSYLHCM8M

Operating Instructions

Setup CD-ROM

The setup program simplifies Network Camera installation. Adobe® Acrobat® Reader 4.05 or later enables you to see the Operating Instructions on the Setup CD-ROM. If Adobe Acrobat Reader is not installed on the PC, double-click "ar405eng.exe". Refer to "ReadmeEng.txt" for the directory and file structure of the Setup CD-ROM.

Notes

• Do not scratch, smudge, write or label either surfaces of the Setup CD-

ROM. Setup CD-ROM may have a scratch on the surface.

• Do not leave the Setup CD-ROM in direct sunlight, near a heat source or

in a hot automobile as the Setup CD-ROM may become unreadable.

• Do not use chemicals or clean ser to clean the Setup CD-ROM as the Setu p

CD-ROM may become unreadable.

[For assistance, please call: 1-800-272-7033] 13

Operating Instructions

1.3 Camera Feature Locations

1.3.1 Front View

Power Indicator

(Refer to page 79 for the setup.)

Fixed Focus Lens

1 m (40 inches) – Infinit y

Attachment Lens (30.5 mm)

(customer provided) Turn the attachment lens till it stops.

Power Indicator

Power Indicator can be controlled on Indicator Control window on page 79. Power Indicator blinks in the following situations.

• During the Update Firmware.

• During initializing after pushing CLEAR SETTING button.

• During getting the IP address from the DHCP server.

• Because of the internal failure of Network Camera. Refer to page 107.

Fixed Focus Lens

Network Camera uses Fixed Focus Lens. Minimum distance between Network Camera and object is 1 meter (40 inches).

Note

Do not touch the Fixed Focus Lens. Touching it may leave a fingerprint and can cause the image to be out of focus. This can al so remove the protective coating from the Fixed Focus Lens.

Corresponding to the attachment lens (customer provided)

The Network Camera’s lens is threaded to accept optional diopter le ns (cust omer provided), similar to those us ed with camc orders. Panaso nic does n ot offer any a t this time. If the lens you choose is sl ightly larg er than 30.5 mm, adapto r rings can be purchased from most photographic supply dealers. The adaptor should be selected to convert 30.5 mm to the diameter of the lens you choose.

1.3.2 Rear View

Operating Instructions

I/O Connector

(Refer to page 91.)

Ethernet port

(RJ-45)

(Refer to page 20.)

DC IN jack

(Refer to page 20.)

Ethernet Indicator

(Refer to page 20.)

Hook for AC

adaptor cable

(Refer to page 20.)

Ethernet Indicator

Ethernet Indicator turns on when the network is active. It flickers when Network Camera is sending and receiving the data.

CLEAR SETTING button

(Refer to page 97.)

MAC Address and Serial Number are indicated on

the label. Record both of them on Network Camera Memo on page 3. They are indispensable for setting network parameters after mounting Network Camera and for future customer servicing. (Refer to page 29.)

Used for mounting the unit with Rear Mounting Adaptor.

(Refer to page 89.)

1.3.3 Bottom View

Tripod Mounting

Hole

(Refer to page 87.)

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Operating Instructions

Section 2

Network Camera Setup

Operating Instructions

2.1 Installation Procedure

Select the Network Camera configuration type. (Page 18—Page 19)

Connect Network Camera for installation. (Page 20)

Prepare the network parameters for Network Camera. (Page 21—Page 22)

Check the proxy server setting. (Page 26—Page 27)

Set up Network Camera with Setup CD-ROM. (Page 28—Page 31)

Confirm the Network Camera Access from the Internet. (Page 32—Page 33)

Mount Network Camera. (Page 87—Page 90)

[For assistance, please call: 1-800-272-7033] 17

Operating Instructions

2.2 Network Camera Configuration Type

Network Camera can be connec ted over the LAN/Intrane t and the Internet. Select from the four Network Camera configuration types. Network parameters differ depending on the Network Camera configuration type.

[Type 1]—LAN/Intranet Connection with an Ethernet Switching Hub

Network Camera can be installed on the LAN/Intranet.

Ethernet switching hub*

LAN/Intranet

Network traffic can be improved by using the Ethernet switching hub.

[Type 2]—Internet Connection with a Broadband Router

Network Camera can be acces sed from the Internet. Th e broadband router n eeds Port Forwarding (IP Masquerade) feature on page 32.

Internet

Modem

CATV xDSL

Optical cable

Broadband

WAN LAN

Router

Operating Instructions

[Type 3]—Internet Direct Connection with a Modem

Network Camera can b e installed a lone without PC on the network. When you set up Network Camera in [Type 3], connect Network Camera temporarily in [Type 1], [Type 2] or [Type 4].

Modem

Internet

Note

Some xDSL services use PPPoE. Network Camera d oes not supp ort PPPoE. If the Internet conne ction requir es PPPoE, c onnec t with the b roadba nd rou ter supporting PPPoE like [Type 2].

[Type 4]—Direct Connection with a PC

Network Camera can be connected to a PC directly.

Category 5 cross cable

Note

Use a category 5 cross cable when connecting directly with the cable to the PC.

[For assistance, please call: 1-800-272-7033] 19

Operating Instructions

2.3 How to turn on Network Camera for Installation

Connect the DC plug of the AC adapt or to the DC IN ja ck and a categ ory 5 straight/ cross cable to the Ethernet port. Connect the AC plug of the AC adaptor to the power outlet to turn on Network Camera. Ethernet Indicator turns on when the network is active.

Thread the AC adaptor line through the hook downward.

Power Outlet

AC adaptor

DC plug

Connect a category 5 cable to the Ethernet port.

Notes

• AC adaptor is used as the main disconnect device, so ensure that the power outlet is located/installed near the equipment and is easily accessible.

• Use only the specified Panasonic AC adaptor PQLV10 (Order No. PQLV10Y).

• When you set up Network Camera in [Type 3], connect it temporarily in [Type 1], [Type 2] or [Type 4].

• When the Ethernet Indicator is off, confirm that the Ethernet cable is properly connected, or PC, Ethernet hub or broadband router is properly working.

• Thread the AC adaptor line through the hook upward if it is convenient.

Operating Instructions

2.4 Network Parameters

2.4.1 Preparing the Network Parameters for Network Camera

Before starting to set up the network parameters of Network Camera, make note of corresponding network parameters.

[Type 1] Ask your network administrato r for the network parameters. [Type 2] Refer to the broadband router’s manual for the network parameters. [Type 3] Ask your ISP (Internet Service Provider) for the ne twork paramete rs. [Type 4] Install Network Camera in the default condition. Set the PC

"192.168.0.250" (IP address) and "255.255.255.0" (Subnet Mask). Refer to page 24.

Refer to page 22 and page 23 for network parameters.

Network parameters memo for Network Camera

The devices on the network may not be assigned the same IP address. Each device must have i ts own IP address. Overlap ped IP addr ess es can cause other network devices to stop work ing and may re sult in wide spread netw ork prob lems.

IP Address . . .

Subnet Mask . . .

Default Gateway

DNS Server 2 . . .

. . .

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DNS Server 1 . . .

Operating Instructions

Network Parameters Table

Parameters

Port No. IP address

Subnet Mask

Default Gateway

[Type 1] [Type 2] [Type 3] [Type 4]

80 (default) 80 (default)

Check [Static], and set the static private IP address.

Set the Subnet Mask fitted to your network.

Set Default Gateway address.

Network Camera Configuration Type

80 (default)

* Check [Static], and set the static private IP address.*

Set the private IP address of the broadband router

80 (default)*

Check [Static], and set the static global IP address.*

Set Default Gateway address.*

192.168.0.253 (default)

255.255.255.0 (default)

You do not need to

set up. (on your network), not of the gateway of your ISP. *

DNS

Set DNS server address.

Server 1, 2 DDNS

You do not need to set up.

Max. Bandwidth Usage

Many ISP's intention ally block po rt number 80 to gua rd against netw ork viruses.

It can restrict the transmit bandwidth. Select from 0.1 to Unlimited Mbit/s.

Set DNS server address.*

You do not need to set up.

If your ISP blocks port number 80, subs tit ute it to an othe r unus ed port numbe r .

When you use more than one Network Camera with a broadband router, each

Network Camera needs its own port number. The broadband router needs the Port Forwarding feature. Refer to page 32.

Refer to the broadband router's manual for the Port Forwarding feature.

When you use Network Camera in DHCP feature, check [DHCP] and enter the

Host Name if your ISP requires. If you automatically get the address of Defa ult Gateway and DNS server from DHCP server, you do not need to set up.

Verify that your ISP supports DHCP. If your ISP supports DHCP, or if you assign

a domain name to Network Camera, you need to contract and register for DDNS service. Refer to the included leaflet for DDNS service. If you set static global IP address to Network Camera and the broadband router, you do not need to register DDNS service.

Operating Instructions

How to refer the network parameters from the PC

If you cannot get the ne twork parameters, you can refer to the netwo rk parameters except for IP addres s from the PC on the same network in the following proc edure.

• When using Windows 95, Windows 98 or Windows Me

Click [Start] –> [Run...]. Run window appears.

These steps are slightly different depending on the operating system. Enter "winipcfg" and click [OK]. IP configuration window appears.

Select the proper Ethernet adaptor and click [More Info].

Click [OK] to close IP Configuration window.

• When using Windows NT, Windows 2000 or Windows XP Click [Start] –> [Program] (–> [Accessories]) –> [MS-DOS

Prompt]. MS-DOS Prom pt window ope ns. These steps are sl ightly differe nt

depending on the operating system. Enter "ipconfig /all" and press [Enter].

(Command)

Enter "exit" and press [Enter] to close the window.

[For assistance, please call: 1-800-272-7033] 23

Operating Instructions

2.4.2 Setting IP Addres s of the PC in [Type 4] Configuration Type

Your PC needs to have a static private IP address to access Network Came ra in [Type 4] configuration.

Follow the steps be low, appropr iate for your op erating syste m to open TCP/IP

Properties window on the PC.

TCP/IP Properties Table

Operating

System

Windows 95 Windows 98 Windows Me

Windows NT [Start] –> [Settings] –> [Control Panel] –> [Network] –>

Windows 2000

Windows XP [Start] (–> [Settings]) –> [Control Panel] –> [Network and

Note

When using Windows NT, Windows 2000 and Windows XP, log on as an administrator ID to access TCP/IP Properties window.

[Start] –> [Settings] –> [Control Panel] –> [Network] –> Select [TCP/IP] with adaptor in use –> [Properties] –> [Specify an IP address]

[Protocols] tab –> [TCP/IP Protocol] –> [Properties] –> Select [Adaptor] in use –> [Specify an IP address]

[Start] –> [Settings] –> [Control Panel] –> [Network and Dial-up Connections] –> [Local Area Connection Icon] in use –> [Properties] –> Select Internet Protocol [TCP/IP] –> [Properties] –> [Use the following IP address]

Internet Connections] –> [Network Connections] –> [Local Area Connection Icon] in use –> [Properties] –> Select Internet Protocol [TCP/IP] –> [Properties] –> [Use the following IP address]

Steps

Operating Instructions

2. TCP IP Properties window appears. Set "192.168.0.250" in the IP address

data field and "255.255.255.0" in the Subnet Mask data field.

Click [OK].

Private IP address

Private IP address is the network ID that is not used on the Internet. They are classified into Class A, Class B and Class C, as shown in the next table. Set the IP address in the ra nge of the nu mber specifi ed in the clas s meet ing to your l ocal network scale.

Class Subnet Mask

Class A 255. 0. 0. 0 10. 0. 0. 1 — 10. 255. 255. 254 Class B 255. 255. 0. 0 172. 16. 0. 1 — 172. 31. 255. 254 Class C 255. 255. 255. 0 192. 168. 0. 1 — 192. 168. 255. 254

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Private IP address (I t can be set free ly within

the range in your group.)

Operating Instructions

2.5 Proxy Server Setting

A proxy server may prevent you from connecting directly to Network Camera in some corporate environments. The web browser can set up the IP address communication without using a proxy server. Consult your ISP or network administrator.

Note

A proxy server is generally used to main tai n securi ty on a netw ork t hat off ers an Internet connection. Th e network of Network Camera with the pro xy server may cause some problems to the image quality such as taking much time in refresh interval. Consult your ISP or network administrator for details.

Start up the Internet Explorer. (The window is Internet Explorer 5.50.)

Select [Tools] –> [Internet Options...] –> [Conne ctions] tab and cl ick [LAN

Settings]. See if the Use a proxy server check box is checked or not in the

next window. When checked, click [Advanced...].

See if the check box is checked or not.

When checked, click [Advanced...].

When not checked, click [Cancel]. Your proxy settings are causin g no problems.

Operating Instructions

Enter the IP address of Network Camera assigned from your ISP or network

administrator into the Do not use proxy server for addresses beginning with data field.

Click [OK] on all of the opening windows.

[For assistance, please call: 1-800-272-7033] 27

Operating Instructions

2.6 Simple Installation using the Setup CD-ROM

After finishing cabling, turn on Network Cam era and ins ert the Setu p CD-ROM in the CD-ROM drive of the PC. Setup CD-ROM should start the application automatically. Th is program automatic ally finds Network Cameras on the network.

Turn on Network Camera.

Insert the Setup CD-ROM in the CD-ROM drive of the PC.

(If Network Camera Setup window does not app ear, click "setup.exe" on the Setup CD-ROM.)

Operating Instructions

Click [Network Configuration]. Network Camera List window appears.

Setup program finds a ll Network Came ras connect ed on your loc al network. It lists all of MAC addresses and IP addresses of Network Cameras. Network Cameras that are is olated by t he use of a home gat eway or broadb and rou ter will not be detected . Rec ord MAC address on the Ne tw ork Cam era Me mo on page 3. It is useful for customer servicing.

(A)

Notes

• The setup program finds and identifies Network Camera by listening for data, which Network Camera sends out for the first 20 minutes after powering up. If the installation is not completed within 20 minutes, disconnect temporarily the AC adaptor to restart this operation.

• Each Network Camera has a unique MAC address labeled on the back. Refer to page 15.

• Network Cameras that are isolated by the use of a home gateway or broadband router will not be detected.

[For assistance, please call: 1-800-272-7033] 29

Operating Instructions

Select your target Network Camera from the list as shown in example (A) on

Network Camera List window on pa ge 29 and clic k [Select]. Configuration window appears. Refer to pag e 21 and page 22 an d enter the correct n etwork

parameters. Refer to page 51 for details of each parameter.

Click [Save] when finished. The "Successful!" message box appears.

Notes

• Network Camera automatically restarts after saving the network configuration.

• Overlapped IP address displays the next box. If yo u cannot set up, ask your ISP or the administrator.

+ 88 hidden pages

Panasonic KX-HCM8 User Manual 2

Introduction

Table of Contents

Product Introduction

Network Camera Setup