Please read these Operating Instructions before using the product.
Thank you for purchasing the Panasonic Telephone Answering System with Facsimile.
Before using the unit, please read these Operating Instructions completely.
You can then easily install, configure and operate the unit properly.
This unit combines multiple functions of Facsimile, Answering Device and Telephone;
you can send and receive voice-messages and documents on a single line.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE
OF MOISTURE.
GETTING HELP FROM YOUR UNIT:
If you press the HELP button,
—while programming, the unit will print information
about the operation.
—in idle status, the unit will print information about how
to send documents, how to set up, etc.
Important information
If required by the telephone company, inform them
of the following.
FCC Registration No.: (found on the rear side of
the unit)
Ringer Equivalence: 0.5B
The particular telephone line to which the
equipment is connected.
This unit must not be connected to a coin operated
line. If you are on a party line, check with your local
telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of
devices you may connect to your telephone line
and still have all of those devices ring when your
telephone number is called. In most but not all
areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may
connect to your line, as determined by the REN,
you should contact your local telephone company
to determine the maximum REN for your calling
area.
In the event that terminal equipment causes harm
to the telephone network, the telephone company
should notify the customer, if possible, that service
may be stopped. However, where prior notice is
impractical, the company may temporarily cease
service providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the
problem with their equipment.
c) Inform the customer of the right to bring a
complaint to the Federal Communication
Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of
Part 68.
The Telephone Company may make changes in its
communications facilities, equipment operations, or
procedures where such action is reasonably
required in the operation of its business and is not
inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably
expected to render any customer terminal
equipment incompatible with telephone company
communications facilities, or require modification or
alteration of such terminal equipment, or otherwise
materially affect its use or performance, the
customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain
uninterrupted service.
CAUTION:
To assure continued compliance with FCC rules,
do not make any unauthorized modifications.
When programming emergency numbers and/or
making test calls to emergency numbers:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call before
hanging up.
2. Perform such activities in the off-peak hours;
such as early morning or late evenings.
This telephone provides magnetic coupling to
hearing aids.
Note:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment
and receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV
technician for help.
CAUTION
The telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a computer
or other electronic device to send any message via
a telephone facsimile machine unless such a
message clearly contains in a margin on the top or
bottom of at least the first sent page the following
information:
1) Date and time of transmission; and,
2) Identification of either business, business entity
or individual sending the message; and,
3) Telephone number of either the sending
machine, business, business entity or individual.
In order to program this information into your
facsimile machine, you must complete the steps on
pages 1-18 to 1-22 in these Operating Instructions.
Table of Contents
Introduction.......................................................................................................... viii
Chapter 1 Installation and Initial Preparation
Location of Controls........................................................................................... 1-2
Front view ........................................................................................................... 1-2
• Sends/receives 216 mm (8W')x600 mm (23^")
pages at CCITT G3
•Automatic document feeder (up to 10 pages)
• One-touch sending buttons
• 16-level halftones
• Resolution: standard/fine/super fine/halftone
• Network passcode communication
• Polling function
‘Transmission times apply to text data using
CCITT No. 1 test chart, between same machine
models at maximum modem speed. Transmission
times vary in actual usage,
Answering Device
• Recordable greeting message chip
•Auto-Logic operation for one-touch message
playback
The unit automatically plays back all recorded
messages or the new messages at the touch of
the ALL MESSAGES or the NEW MESSAGES
button and stops at the end of the last message,
then resets to answer and record the next call.
• Remote control from touch tone telephone
• Message memo recording
• New message playback
Integrated Telephone System
• 12-station one-touch dialer
• 10-station speed dialer
• One-touch redial
•Call monitor for on-hook dialing
Four types of receiving modes
ANS/FAX mode:
When you wish to use the unit as a telephone
answering device and a facsimile, or when your
machine is unattended, select this mode. When a
call is received during your absence, the unit
records a voice-message and/or receives a
document automatically depending on the caller’s
choice. In this mode, you also are able to speak
with the other party and transmit/receive a
document manually when in your office.
The unit automatically distinguishes between voice
and fax calls.
a) If the unit detects a fax tone white playing the
greeting message, it will automatically activate
the fax function.
b) If the calling party presses the asterisk (*) key
while playing the greeting message or incoming
message recording mode, it will automatically
activate the fax function.
c) If the caller’s voice is heard within 5 seconds
after the beep of the end of the greeting
message, the unit will function as an answering
device. When the unit does not hear a voice
within 5 seconds, the fax function is activated.
TEUFAX mode:
When in the office, you may select this mode.
The unit will automatically distinguish between a
telephone call and a fax call.
a) When the unit receives a fax call, it will
automatically activate the fax function and
initiate fax reception.
b) When the unit receives a telephone call, it will
ring several times until you pick up the handset.
If you do not pick up the handset, the unit will
switch automatically to the fax mode.
FAX mode:
When you wish to use the unit as a facsimile
machine only, select this mode.
If someone calls you when your unit is in the FAX
mode, a fax tone sounds and the person cannot
talk to you. Please inform your callers that this is a
fax only telephone number.
When in the FAX mode, you may still use the fax
telephone to place outgoing voice calls.
TEL (Telephone) mode:
When you wish to use the unit as a standard
telephone, select this mode. If you wish to receive
an incoming fax during a telephone conversation,
press the START button.
vili
Installation and Initial Preparation
Table of contents
Chapter 1
Location of Controls
Front view
Rear view
Side view
Buttons and Indicators
Installing Your Unit
Precaution
Accessories
Installation connections
Installing the receiving tray
and the diverter
Installing the microcassette tape
Installing the recording paper
Setting selectors
Turning the POWER switch on
Recording Your Greeting Message
Suggested message
Recording a greeting message
Checking your greeting message
1-2
1-2
1-3
1-3
1-4
1-7
1-7
1-8
1-9
1-10
1-11
1-12
1-14
1-15
1-16
1-16
1-17
1-17
Programming Your Fax Document
Identifiers 1-18
Setting date and time 1-18
Setting your logo 1-20
Programming your facsimile
telephone number 1-22
Selecting the RECEIVE MODE 1-23
Setting Up Your Facsimile Unit 1-24
System setup features 1-24
How to set up 1-26
Individual transmission report setting 1-27
Selecting the number of rings to
answer in the ANS/FAX mode 1-29
Selecting the number of rings to
answer in the FAX mode 1-31
Selecting the caller’s recording time 1-32
Setting the remote code (REMOTE ANS ID)
Paper Roll Holders (Green)
(For KX-A101 or the recording paper with
1/^ inch core)
.............................
1 Recording Paper .............................................1
2
Receiving Tray
Diverter
1-8
Installation connections
Connect to
“LINE"
Handset
Handset Cord
Connect to
“TO HANDSET”
Modular Jack
for single line (RJ11C)
/C.O. Surge\
^Protector /
a
o
3
o
XL
AC Outlet
(120 V, 60 Hz)
/AC Surge\
\Protector /
NOTES:
•The unit will not function during a power failure or when the power is turned off.
•Connection to integrated answering machines is not recommended.
•This unit is equipped with a 3-wire grounded type plug for safety. If you are unable to insert the
plug into your outlet, contact your electrician to replace your outlet.
•We recommend the use of an exclusive AC outlet to avoid interference from other equipment.
• Place the equipment close to the socket outlet so the socket is easily accessible.
• If your unit is connected to the same line as other extensions, do not use other extensions
during fax transmission and reception. Image quality will be affected.
• For additional equipment protection we recommend the use of a surge protector such as
TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE
MFC. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
1-9
Installing the receiving tray and the diverter
To install the receiving tray:
Insert two fins of the tray into holders on the rear
side of the unit.
To install the diverter:
The diverter will hold the received documents straight and flat.
Insert two hooks of the diverter into holders on
the rear side of the unit.
Make sure that the diverter is placed in proper
direction.
1-10
Installing the microcassette tape
The microcassette tape is used to record incoming messages.
To install a microcassette tape:
1
2
Pull up the cassette compartment cover.
Insert the microcassette tape into the
compartment with the full reel to the left.
Make sure that there is no slack in the tape.
Remove any slack by using a pencil and rotating
the tape reel.
Push the microcassette tape down.
Then close the cassette compartment cover.
Lift the microcassette tape as shown, then take
it off.
NOTES:
•For optimum sound quality and performance, use the opposite side (side B) after six months
and replace the tape with a new one every year, assuming that the unit answers about ten calls
a day.
• Never place a cassette tape near a magnetic source such as a magnet or a TV set. It may erase
or interfere with any messages on the tape.
•Should the cassette tape break or become worn, replace it with a new one. We recommend
using the Panasonic cassette tape MC-30 or MC-60.
1-11
Installing the recording paper
To install a new roll of recording paper:
1
Slide the BACK LID OPEN lever forward to
open the paper compartment cover.
Place a recording paper roll into the paper
compartment.
Make sure that the shiny side of the paper is
facing up and that there is no slack in the paper
roll.
Slack
Insert the leading edge of recording paper
between the upper and the lower guide plates.
Pull the paper a few centimeters (one or two
inches) out of the unit.
1-12
Close the paper compartment cover carefully by
pressing down on both ends gently,
When the unit is on, the recording paper will
project itself slightly and be cut automatically.
NOTES:
• Use only the included roll or specified recording papers (Part No. KX-A101 and KX-A106) for
supplement or else the print quality may be affected or excessive thermal head wear may occur.
•To install the KX-A101 or a recording paper with i/fe inch core, you should use the included
paper roll holders for paper curl reduction system as shown below.
Fix the paper roll holders on both sides of the
recording paper roll.
Insert the left projection of the paper roll holder
into the left groove on the unit then the right
projection into the right groove, while pushing
the paper roll to the left.
Follow the procedures from steps 3 to 5 to finish
installing a KX-A101 or a recording paper with
1/& inch core.
• If the recording paper is heavily curled, the paper curl reduction system may not function
properly.
• Replace the paper roll with a new one;
—when the red lines appear on both sides of the recording paper.
—when the PAPER OUT indicator lights.
1-13
Setting selectors
DIALING MODE Selector:
If your line has,
1. Touch tone service, set the selector to TONE.
2. Rotary pulse dial service, set the selector to PULSE.
RINGER Volume Selector:
HIGH: The ringing sound will be loud.
LOW: The ringing sound will be soft.
OFF: The unit will not ring.
RECEIVER VOLUME Selector:
Adjust the volume level of the handset receiver using the RECEIVER VOLUME selector.
The RECEIVER VOLUME selector can be moved to 3 positions. The center between HIGH and
NORMAL is the middle level of volume.
When the other party's voice is hard to hear, slide the switch to the center or HIGH.
1-14
Turning the POWER switch on
Before turning the POWER switch on, confirm the following:
—All connections are completed.
—The cassette tape and the recording paper are installed properly.
—The handset is on the cradle.
1. Turn the POWER switch to the “I” (ON) position.
2. When you turn on the unit for the first time, the ALARM indicator will light.
This shows that the greeting message is not recorded.
To record your greeting message, see pages 1-16 and 1-17.
If the greeting message is not recorded, you cannot use the unit properly as both an
answering device and a facsimile.
NOTES:
• If the ALARM indicator still lights, confirm that the covers are closed firmly.
• If the PAPER OUT indicator lights, install the recording paper property (see pages 1-12 and
1-13).
1-15
Recording Your Greeting Message
Record a greeting message before using your machine as an answering machine and facsimile.
The greeting message tells the caller that you are unable to answer, and allows him or her to
leave a voice*message or to send a fax message.
You can store a greeting message up to 16 seconds.
Suggested message
Record your greeting message referring to the examples below.
—When the incoming message recording time is unlimited:
“This is (your name, business and/or telephone number). We are unable to answer right now.
To send a fax, start transmission. To leave a message, speak after the long beep. Thank you."
—When the incoming message recording time is limited to 1 minute:
“This is (your name, business and/or telephone number). We are unable to answer right now.
To send a fax, start transmission. To leave a message, speak for up to 1 minute after the long
beep. Thank you.“
You can choose from two lengths of recording times for incoming messages. When the unit is in
the “VOX” position, the recording time is unlimited, and when in the “1 MIN” position, the
recording time is limited to 1 minute. The two examples above correspond to these two conditions.
The unit is preset to the “VOX” position. To change the recording time, see page 1-32.
1-16
Recording a greeting message
Recording time is limited to 16 seconds. Record your greeting message within 12 seconds for
optimum performance.
1
3
Open the ANSWERING CONTROL panel.
Press the REC button.
A beep is heard.
After the beep, speak immediately, clearly and loudly
toward the microphone from a distance of approximately
20 cm (8 inches).
When finished, press the REC button again or the STOP
button.
The unit plays back your greeting message so that you
5
NOTE:
If you make a mistake while recording, repeat from step 2.
can confirm it.
Adjust the VOLUME control to a suitable level.
Checking your greeting message
Press the CHECK button.
The unit replays your greeting message. If you want to
change your message, perform the operation on this
page again. The previous message will be automatically
erased and a new message will be recorded.
1-17
Programming Your Fax Document Identifiers
Your programmed logo and telephone number will be printed on the top of each page transmitted
from your unit, along with the date, time and page number.
This gives the receiving party your name and fax telephone number if they wish to return a fax.
Before using your unit as a facsimile, you should never fail to set this information.
Sample pages sent by your unit
YOUR LOGO
FRON : ABC Company
TO:
FROM:
Setting date and time
YOUR TELEPHONE NUMBER DATE & TIME Number of page
PHONE NO. : +123 4567
Jan. 01 1993 03:05AM P01
FAX CORRESPONDENCE
DATE:
OUR TEL. NO.:
The interna! clock of the unit will print the date and time on the top line of all the documents you
transmit and the fax communication reports such as JOURNAL report and transmission report.
HELPFUL HINT:
When you lose your procedures while programming, press the HELP button.
You will be able to print information about how to set.
Press the PROGRAM button.
The PROGRAM indicator lights.
Press #, then press 01 for SET DATE setting.
The PROGRAM indicator flashes.
The current setting is printed out automatically for
confirmation.
(continued)
1-18
3
[ 1 ] [*BC 2] [°tF 3]
I OHI 4 I I JKL 5 ] HMO 6 ]
[p«» 7] [tw 8] [*»9]
QQQ
Enter current month/day/year by using the dial keypad.
Example: Aug. 10 1993.
Press 08, 10 then press 1993.
Press the SET button.
The result of your setting is printed out automatically for
confirmation.
If you wish to correct your programming, press the
STOP/CLEAR button then repeat from step 2.
Press 03 then press 45.
Press # to select PM mode.
(To select AM mode, press *.)
Press the SET button to store the program into memory.
The PROGRAM indicator lights.
The result of your setting is printed out automatically for
confirmation.
If you wish to correct your programming, repeat from
step 2.
Press the PROGRAM button to end the operation.
The PROGRAM indicator goes out.
NOTE:
To correct an error while programming, press the STOP/CLEAR button then repeat from step 2.
1-19
Setting your logo
The logo is used to identify fax documents sent by your unit. It may consist of alphanumeric
letters and symbols.
Usually the logo is a company, division or personal name in an abbreviated form. Your
programmed logo will be printed on the top of each page transmitted from your unit.
Your printed logo can be up to 30 digits long. “Panasonic ANS/FAX” is stored in your unit as
default.
To enter each character, select the correct code (2 digits) referring to the character code table
(see page 1-21), then program as follows.
HELPFUL HINT:
When you lose your procedures while programming, press the HELP button.
You will be able to print information about how to set.
Press the PROGRAM button.
1
2
3
r~n ED ED
(GHI 4 j sj ( MM3 6 j
[ PRS 7 ] ['»V 8] [w>'<
[
-X-]
[ tf]
The PROGRAM indicator lights.
Press #, then press 02.
The PROGRAM indicator flashes.
To obtain the character codes, press the HELP button.
Enter your logo by using the dial keypad.
Example; If you want to program the logo as “ABC
Company”, press “30 31 32 01 32 74 72 75
9
]
The logo can be up to 30 characters long.
When finished, press the SET button to store the
program into memory.
60 73 84”-
The PROGRAM indicator lights.
The result of your setting is printed out automatically for
confirmation.
If you wish to correct your programming, try again from
step 2.
Press the PROGRAM button to end the operation.
The PROGRAM indicator goes out.
NOTE:
To correct an error while programming, press the STOP/CLEAR button then repeat from step 2.
1-20
Character Code Table
InputCodeInput
(*1)
(Space)
!
tt
#
$
%
00
01
02
03
0405
06
)
+122
/16
Code
&07
(
08
09
<19929
InputCodeInputCode
U
50a
V51b61
W52c
X
Y54e
53
Z55
=
>
?
@
56
57h
58i68s
59
d63
f
g
j
InputCode
100
11
121
20
22C
13
144
323
24E
15525
626G
177
188
27H
28
InputCode
60k70
1
62m
64
65
66
n
0
p
q
72w82
73
67r77
69t79
InputCode
A30
B
31
32M
D33
34
F35
36Q
InputCode
K40
L
41
42
N43
0
44
P45
46
37R47
138S48
J39
InputCode
u80
T49
InputCode
-
90
71V8191
92
93
94
95
X83
74
y
84
75z85
76
[
86(’2)96
{
1
}
--
¥87
78
]
A
88
89
‘1: Enter “00" to erase all of the characters that have been programmed (all clear).
"2: Enter “96” to delete the last character (back space).
■ Check your logo and codes referring to the character code table before programming.
Example: If the logo is ABC Company, fill out the form as follows.
5 10
InputABcc0
Code
30
3201327472756073
31
m
P
n
a
y
84
Write your own logo and its code in the form below.
5
1015
Input
Code
Input
Code
2025
1-21
15
30
Programming your facsimile telephone number
Your facsimile telephone number can be programmed into your unit.
When you transmit a document, your programmed number will be printed on the top of each page
transmitted from your unit.
The unit can hold your phone number up to 20 digits long.
HELPFUL HINT:
When you lose your procedures while programming, press the HELP button.
You will be able to print information about how to set.
Press the PROGRAM button.
1
The PROGRAM indicator lights.
Press #, then press 03.
The PROGRAM indicator flashes.
3
qeDED
[an* 4] [■'KL 5] [“"0 6]
IPBS 7] [rwf S] [wit9]
[ #] [oPEB 0 ] [ g]
Enter your telephone number by using the dial keypad
up to 20 digits long.
Example: If the phone number is +123 4567, press
123, #, then press 4567.
When finished, press the SET button to store the
program into memory.
The PROGRAM indicator lights.
The result of your setting is printed out automatically for
confirmation.
If you wish to correct your programming, try again from
step 2.
Press the PROGRAM button to end the operation.
The PROGRAM indicator goes out.
NOTE:
The # button provides a space and the * button provides the mark
1-22
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