Panasonic KV-S7065C User Manual

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Model No. KV-S7065C
These instructions contain information on operating the scanner. Before reading these instructions, please read the installation manual enclosed with this unit.
Please carefully read these instructions, the enclosed installation manual and maintenance manual. Keep all documentation in a safe place for future reference. Keep the CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or extreme heat and do not scratch or smudge the surface of the CD-ROM.
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Panasonic supports your imaging needs with a reliable and easy to use document scanner.Panasonic has developed Panasonic Image Enhancement Technology to improve the quality of your scanned
images even beyond the quality of your original document.
System requirements
When using the scanner, the required host computer conditions are as follows.
SCSI Connection USB Connection
CPU
Memory
OS
Minimum Pentium III, 1 GHz Recommended Pentium 4, 2 GHz or higher
Minimum 256 MB Recommended 512 MB or higher
Windows Windows
®
98 / Windows NT ® 4.0 /
®
2000 / Windows® Me / Windows® XP
Windows Windows
®
98 / Windows® 2000 /
®
Me / Windows® XP
Display 1024k768 dots or more, 65536 colors or more
Interface
SCSI III Recommended SCSI board
USB 2.0
Adaptec SCSI 2930U / 2940U / 29160N /19160
§ 1 GB or more free space is required in the HDD.
§ Color images larger than A3 size cannot be scanned in 600 dpi on Windows 98 or Windows Me. A large size
color image may not be scanned in high resolution depending on a computer system or application.
§ The scanning speed differs depending on the host computer operating environment or application.
§ If you connect the scanner to a USB hub, it is not guaranteed to work.
§ When using the scanner with other SCSI devices connected by daisy chain connection, it is not guaranteed to
work.
Important
Do not duplicate currency.Do not duplicate copyrighted material or the work of others except for the purpose of private use.Do not duplicate any kind of certificates, licenses, passports, official or private documents, and the like.
®
®
Partner, Panasonic has determined that this product meets the
guidelines for energy efficiency.
Microsoft
As an E E (E
®
, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corporation
NERGY STAR
NERGY STAR
NERGY STAR and the ENERGY STAR certification mark are registered US marks.)
in the United States and/or other countries. Windows Windows Windows NT Windows Windows
ISISPentium
®
98 is Microsoft® Windows® 98 operating system.
®
Me is Microsoft® Windows® Me operating system.
®
is Microsoft® Windows NT® operating system.
®
2000 is Microsoft® Windows® 2000 operating system.
®
XP is Microsoft® Windows® XP operating system.
®
is a registered trademark of Pixel Translations, a division of Captiva Software Corporation.
®
is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and
other countries.
Adaptec is a registered trademark of Adaptec, Inc.Each company’s name or company product name is each company’s trademark or registered trademark.
The information given in these Operating Instructions is subject to change without notice.
2
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Table of Contents

Page
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before
You Start
Operation
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power turn-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About the SCSI setting (Not required for USB connection) . . . . . . . . . . . . . . 13
Loading Documents on the ADF. . . . . . . . . . . . . . . . . . . . . . . . . 14
When scanning multiple sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Feeding a Document Manually . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Documents on the Flatbed . . . . . . . . . . . . . . . . . . . . . . 19
When scanning with the flatbed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scanning thick documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
When scanning with the flatbed repeatedly . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
How to use the control sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing the Reference Plate Setting . . . . . . . . . . . . . . . . . . . . 22
ADF reference plate setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Flatbed sheet setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Care
and
Maintenance
Appendix
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing paper jams from the document feeder . . . . . . . . . . . . . . . . . . . . . 24
Removing paper jams from the exit path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Outside of the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Inside the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cleaning the paper feed roller, separation roller, and retard roller. . . . . . . . . 27
Cleaning the drive rollers and free rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the drive rollers, free rollers, and exit roller. . . . . . . . . . . . . . . . . . . 30
Cleaning the reference plates and ADF glasses . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the paper and waiting sensors, double feed detector . . . . . . . . . . . 32
Cleaning the starting, skew and ending sensors . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning the flatbed glass and document cover detector . . . . . . . . . . . . . . . 34
Replacing Consumable Roller Modules. . . . . . . . . . . . . . . . . . . 35
Replacing paper feed roller modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Shading Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Repacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Notice

Federal Communications Commission Requirements
(For United States only)
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Warning: To assure continued FCC compliance, the user must use only shielded interface cable and the provided power supply cord. Also, any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device.
English
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
THE SOCKET-OUTLET MUST BE NEAR THIS EQUIPMENT AND MUST BE EASILY ACCESSIBLE.
The product should be used only with a power cord that is supplied by the manufacturer.
Power Source WARNING
(220-240 V equipment)
A certified power supply cord has to be used with this equipment. The relevant national installation and/or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 1.0 mm
2
).
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Notice
(For United Kingdom only) For your safety please read the following text carefully.
This appliance is supplied with a moulded three pin mains plug for your safety and convenience. A 5 amp. fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has a rating of 5 amps. and that it is approved by ASTA or BSI to BS1362. Check for the ASTA mark or the BSI mark
on the body of the fuse. If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer.
If the fitted moulded plug is unsuitable for the socket outlet in your home then the fuse should be removed and the plug cut off and disposed of safely. There is danger of severe electrical shock if the cut off plug is inserted into any 13 amp. socket. If a new plug is to be fitted please observe the wiring code as shown below. If in any doubt please consult a qualified electrician.
WARNING: This appliance must be earthed. IMPORTANT: The wires in this mains lead are coloured in accordance with the following code.
Green-and-Yellow : Earth Blue : Neutral
Brown : Live As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal in the plug which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal in the plug which is marked with the letter L or coloured Red.
How to replace the fuse : Open the fuse compartment with a screwdriver and replace the fuse.
5
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Notice
Roller cleaning paper precautions
Before using the roller cleaning paper, please read these instructions completely. Keep these instructions for future reference.
English
WARNING
• Do not drink or inhale the roller cleaning paper fluid including isopropyl alcohol.
• The roller cleaning paper may be harmful to sensitive skin. Please use protective gloves.
• Do not use the roller cleaning paper near a heater or open flame.
• Do not store the roller cleaning paper in direct sunlight or in a place with temperature over 40 oC (104 oF).
• Only use the roller cleaning paper to clean the rollers and scanning area.
• If you need more information about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS).
• Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
KEEP AWAY FROM FIRE.
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Precautions

The following precautions are recommended to extend the life of the unit:
Prior to scanning, remove all staples and paper clips from pages.
Do not place any liquids near the unit.
—Accidental spillage of liquid into
the unit may cause severe dam­age. If this occurs, turn the unit off, unplug the power cord and call for service.
Do not leave the power cord plugged into the AC outlet if the unit will not be used for an extended period.
Do not place floppy disks or any items containing magnetic data strips on the flatbed.
—Magnets are located in the flatbed
Do not place books, paper, or other items on the unit.
Do not place the unit on an uneven or unstable surface.
cover (flatbed sheet) and may damage data stored on floppy disks and mag­netic strips.
Do not place the unit in an area where there is a lot of smoke, dust, chemical fumes or vibration.
Do not disassemble the unit.
This will void your warranty.
It is recommended that at least two people carry the scanner by holding four hollows on the front and rear sides.
Hollows
Special care should be taken to protect the unit if it is used in a less than optimum environment, such as a dusty or
sandy area.
Do not look directly at the light. (You may damage your eyes.)
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Precautions
Operating Environment
Do not place the unit in direct sunlight or in a cold draft.
Hot
Do not place the unit near a heating appliance or an air conditioning vent. Do not place the unit in a room with extremely high or low humidity.
Cold
Do not operate or place the unit in a vertical position.
Do not place the unit near other appliances which gen­erate large electrical noise.
Do not place the unit on a carpet. (Static electricity can cause the unit to malfunction.)
Do not drink or inhale the included roller cleaning paper fluid. The roller cleaning paper may be harmful to sensitive skin. Please use protective gloves. Do not use the roller cleaning paper near a heater or open flame. This may cause a fire.
Power Source
Use a voltage level that does not vary more than d10% from the voltage level marked on the nameplate
(located on the back side of the scanner).
Do not use an extension cord.This scanner should be connected to a grounded outlet.Do not use a line conditioner, transient suppressor or surge protector.
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CD-ROM
To prevent the CD-ROMs from accidental damages:
Precautions
Do not touch or write on the surface of the disc.
Do not place heavy objects on the disc case or drop the case.
Do not leave the disc out of its protective case.
To clean the disc, hold the disc by its edges and wipe it from the center to the edges with a dry, soft cloth.
Do not leave the disc in direct sunlight or near heat sources.
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Component Identification

Document guide Hopper
ADF door
ADF door release
Manual feed selector
Exit tray
Power indicator
When the power is turned on, the green indicator lights. When an error occurs, the indicator will change to red, and light steadily or flash.
STOP/START button
Used to stop or start scanning a document.
Hopper tray
Hopper extension tray
Back stopper
Exit stopper
Power switch
Document cover
Exit door
Power cord
10
Top cover
Imprinter door
AC inlet
SCSI connector
USB connector
FAN exhaust vent
Page 11
Flatbed sheet
Component Identification
Flatbed glass
Reference plate (B)
Exit door release
ADF glass (B)
Reference plate (F)
ADF glass (F)
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Component Identification

Power turn-on sequence

Turn on the power of the scanner.
1
The LED will now light.
Turn on the power of the host
2
computer after scanner’s LED stays
green
.
In case of the USB connection, the host
computer recognizes the scanner auto­matically when the scanner is powered on even after the host computer is powered on.
LED
Power switch

About LED

LED indicates the status of the scanner as follows:
LED light Status
Green Ready to scan or scanning
Green (flashing) Sleep mode
Orange Ready to scan or scanning with warning *1
Orange (flashing) Initializing
Sleeping with warning *1
Red An error occurred *2
*1: The rollers need to be cleaned or replaced.
Refer to Maintenance Manual or Operating Instructions (CD-ROM) for the way of cleaning or replacing the rollers.
*1, *2: Check the status of the scanner using the User Utility.
The User Utility is included in the CD-ROM.
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Component Identification

About the SCSI setting (Not required for USB connection)

When connecting the scanner to a SCSI chain using a SCSI cable, perform the SCSI ID setting correctly. The scanner is provided with a DIP switch for the SCSI ID No. setting.
SCSI ID Setting
Switch
ID No.
#2 #1 #0
0 OFF OFF OFF
1OFF OFF ON
2 OFF ON OFF
3 OFF ON ON
4ON OFF OFF
5ON OFF ON
6 ON ON OFF Default setting
7ON ON ON
Remarks
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Loading Documents on the ADF

48~297
)
ADF (Auto Document Feeder) enables multiple sheet scanning.
Acceptable documents
Document size:
mm (1.9~11.7 in.
70~635 mm (2.75~25 in.)
Paper thickness: 40–127 g/m Maximum number of sheets loadable on the hopper tray The height of the document should not exceed the limit mark on the document guide.
2
g/m
lb. 1114172021242834
Maximum number of sheets 320 260 200 170 160 140 120 100
Recommendable paper: Plain paper
2
40 52 64 75 80 90 104 127
The following types of documents may not be scanned properly.
Broken or notched documentsCurled, wrinkled or folded documents
Curl:
Less than 5 mm
Perforated or punched documentsNot rectangular or irregularly shaped documentsTracing paperThermal paper
When scanning is not performed properly, try the following methods:
Set the feed speed to “Slow”.Scan the documents by manual feeding.Scan the documents with the flatbed.
Feeding direction
Fold:
Less than 5 mm
Feeding direction
The following types of documents may cause frequent jams and double feeding.
Extremely smooth or shiny paper or paper that is highly texturedPaper with carbonCarbonless paper
If a paper jam or double feeding occurs, clean the rollers. When a jam occurs at the document feeder, reduce the number of sheets loaded on the hopper to about 20.
Types of documents to avoid
OHP sheets, other plastic films, cloths, or metallic sheets.Paper with irregularities such as tabs, staples, paste, etc.Documents with wet inkThick or irregular documents such as envelopes, documents that are glued together, etc.
Be sure to remove the document from the exit tray after it is scanned. When scanning different size documents, scanned sheets may need to be reordered for optimum performance. Thick, thin or important document should be scanned by the flatbed or fed manually one sheet at a time.
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Loading Documents on the ADF

When scanning multiple sheets

Cautions:
Please remove any staples from the document before scanning.Glued or curled documents may cause a paper jam or damage the unit, so please scan using the flatbed.
Documents that have been stapled
1
together or stacked together (as in a file folder) will need to be separated.
1 Fan the stack of documents to
separate all the edges.
2 Hold both ends and bend the
documents as shown in the illustration.
3 To flatten the documents, hold firmly
and pull them apart as shown in the illustration.
Repeat these steps as necessary.
Carefully align the documents.
2
Prior to scanning, remove, all staples and paper clips from pages.
1
2
3
Adjust the document guides slightly
3
larger than the actual size of the documents.
Document guide
15
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Loading Documents on the ADF
Set the manual feed selector to
4
“AUTO”.
Manual feed selector
When using long paper, pull out the
5
hopper extension tray from the hopper. Then raise and adjust the exit stopper to the position a little longer than the actual length of the document.
Hopper
Exit stopper
Hopper extension tray
16
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Loading Documents on the ADF
Place the documents on the hopper
6
with the side to be scanned facing up. Then push them in the direction of the arrow until they stop.
The amount of documents should not
exceed the limit mark on the document guide. This may cause a paper jam or skew.
Por trait
Fill indicator (Limit mark)
Landscape
Adjust the document guide to the size
7
of the document to be scanned. Adjust the exit stopper to the size of the document to be output.
When scanning the document with the
length between 420 mm (A3 size) or 432 mm (17 in.) and 635 mm (25 in.) close the exit stopper.
Document guide
Exit stopper
17
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Feeding a Document Manually

When scanning a document one page at a time with the ADF, set the manual feed selector to “MANUAL” and the pages can be scanned one page at a time.
Cautions:
Please remove any staples from the document before scanning.Glued or curled documents may cause a paper jam or damage the unit, so please scan using the flatbed.
Set the manual feed selector to
1
“MANUAL”.
Manual feed selector
Match the document guide with the
2
size of the document.
Insert the document into the paper slot
3
one page at a time.
Adjust the document guide with the
4
size of the document when the document guide does not suit the size of the document. Adjust the exit stopper to the size of the document to be output.
Document guide
Paper slot
18
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Loading Documents on the Flatbed

One sheet or an entire book document can be scanned on the document glass. Scanning documents in this way is known as “scanning with the flatbed”.
Caution
Do not place floppy disks or any items containing magnetic data strips on the flatbed. Magnets are located in the
flatbed cover (flatbed sheet) and may damage data stored on floppy disks and magnetic strips.

When scanning with the flatbed

Raise the hopper tray.
1
Open the document cover.
2
Place the scanning side of the
3
document face down on top of the flatbed glass towards the upper left corner.
If the document is bent or folded,
straighten it.
Document cover
Hopper tray
Standard mark
Match the shorter side of the document
4
with the left edge of the flatbed glass.
Match the longer side of the document
5
with the standard mark.
If the document is slanted, it will not be
scanned properly.
Standard mark
Shorter side
Document
Longer side
Document
Flatbed glass
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Loading Documents on the Flatbed
Close the document cover gently.
6
If the document cover is slammed, the
document will move and may not be scanned properly.
Do not open or press down on the docu-
ment cover during scanning.
Do not look directly at the light.
(You may damage your eyes.)
Be sure to close the document cover
before use.
After scanning, open the document cover
and remove the document.

Scanning thick documents

When scanning thick documents such as a book, please note the following items:
Please note that areas of the document which are not touching the flatbed glass will not be scanned properly.If the document moves during scanning, please note that it will not be scanned properly.

When scanning with the flatbed repeatedly

Keep the hopper tray raised, open and close the document cover only.
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Others

How to use the control sheet

If the control sheet is used, the documents behind the control sheet are scanned in accordance with the code on the control sheet regardless of scanning condition that is selected previously.
Multiple control sheets can be used.When using a control sheet, the application
software required depends on the control sheet.
Print out control sheets from the provided CD-
ROM.
Cautions:
Use the same size control sheet as the
scanning document.
When printing the control sheet, if the pattern
falls in the area from the top side of the document to 25 mm, adjust the printer. Also, copy the control sheet so that the pattern lies in the center of the copy.
Be careful not to get the control sheet dirty.
Do not fold or crease the control sheet. Scanning will not be performed properly.
A
Documents
Control sheet
Code
Documents
B
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Changing the Reference Plate Setting

You can choose a background color to be scanned from white (black) to black (white). The scanner comes from fac­tory set to black. The reference plate (B), reference plate (F) and flatbed sheet setting must be changed simulta­neously. Anytime the background color is changed from its previous setting, the shading adjustment must be performed. Please refer to page 39 for more information regarding the shading adjustment.

ADF reference plate setting

Turn off the scanner.
1
Pull the exit door release to open the
2
exit door.
Using your finger, turn the reference
3
plate (B) over.
Confirm that the reference plate has
changed and is locked in its proper posi­tion.
Exit door release
ADF glass (F)
Reference plate (B)
22
Using your finger, turn the reference
4
plate (F) over.
Confirm that the reference plate has
changed and is locked in its proper posi­tion.
Reference plate (F)
ADF glass (B)
Page 23
Close the exit door slowly until it clicks
5
into place.

Flatbed sheet setting

Changing the Reference Plate Setting
Turn off the scanner.
1
Fold the hopper tray in the direction of
2
the arrow.
Open the document cover.
3
Turn the flatbed sheet over.
4
The flatbed sheet is attached to the docu-
ment cover with magnets.
Set the flatbed sheet to the left.
Document cover
Hopper tray
Flatbed sheet
23
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Clearing Paper Jams

Torn documents, thin documents or documents that are creased on the top edge may cause paper jams. If a paper jam occurs, remove the jammed sheet according to the following procedure.

Removing paper jams from the document feeder

Push the ADF door release to open the
1
ADF door.
Pull the jammed document towards the
2
document feeder.
When the jammed paper cannot be
removed, remove it from the exit path. Refer to page 25.
When only the bottom end of jammed
paper is visible, open the exit door while leaving the ADF door open to remove the jammed paper. Pulling the jammed paper with the ADF door closed may damage the document.
ADF door
ADF door release
ADF door
24
Close the ADF door.
3
When you close the ADF door, close it
securely until it is locked.
ADF door
Page 25

Removing paper jams from the exit path

Pull the exit stopper and raise the hop-
1
per tray.
Pull the exit door release, open the exit
2
door and pull the jammed document.
Clearing Paper Jams
Hopper tray
Exit stopper
Exit door release
When the jammed paper cannot be
removed, remove it from the document feeder. Refer to page 24.
Close the exit door.
3
When you close the exit door, close it
securely until it is locked.
Exit door
25
Page 26

Cleaning the Unit

Outside of the scanner

Clean the unit at least once a month.
Turn the power off.
1
Clean the cover with a soft cloth.
2
The ADF insertion and exit slots get dirty
easily, therefore, proper cleaning is required.
Remove dirt and dust from the fan
3
exhaust vent with a brush.
: Off position

Inside the scanner

Clean the unit at least once a week or when 20,000 sheets have been scanned, whichever comes first. Clean the rollers, sensors and double feed detector if paper jamming or multiple-sheet feeding occurs
frequently. (Refer to pages 2733.)
Clean the ADF glass, reference plate when black or white lines appear on the scanned images.
(Refer to page 31.)
Clean the flatbed glass and document cover detector. (Refer to page 34.)If the documents you scan are dirty, then the scanner components will also become dirty.
To maintain proper scanning, clean the scanner components frequently.
When scanning with the flatbed and black dots or white patches occurs, open the document cover, and clean
the flatbed glass and flatbed sheet using the accessory roller cleaning paper.
Roller cleaning paper
Open the bag on the dotted line and take out the roller cleaning paper.
If the roller cleaning paper bag is left opened for
a long period of time before using it, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag.
Dotted line
§ The roller cleaning paper (Model No. KV-SS03) is available from the dealer where you
purchased your scanner. For supplies and accessories: Call 1-800-346-4768 (U.S.A. only) or your dealer.
26
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Cleaning the Unit

Cleaning the paper feed roller, separation roller, and retard roller

Turn the power off.
1
ADF door
Push the ADF door release to open the
2
ADF door.
ADF door release
Use the roller cleaning paper (KV-
3
SS03) to remove the dirt from the surfaces of the paper feed roller and separation roller.
Separation roller
Paper feed roller
Note: When wiping off the dirt on the roller
surfaces, hold the rollers to prevent them from rotating, and wipe the roller all the way around them proceeding from one end to the other in the direction of the arrows shown in the figure.
Open the retard cover in the direction
4
of the arrow shown in the figure by using the indent on the back side.
Retard roller
Indent
Retard cover
27
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Cleaning the Unit
Use the roller cleaning paper (KV-
5
SS03) to remove the dirt from the surface of the retard roller.
Note: When wiping off the dirt on the roller
surfaces, hold the rollers to prevent them from rotating, and wipe the roller all the way around them proceeding from one end to the other in the direction of the arrows shown in the figure.
Close the retard cover in the direction
6
of the arrow shown in the figure.
Retard roller
Retard roller
Retard cover
28
Close the ADF door.
7
When you close the ADF door, close it
securely until the door is locked.
Clear the roller cleaning counter with
8
User Utility.
After cleaning the above rollers, click
[Clear Counter] button for [After Clean Roller] with User Utility.
ADF door
Page 29

Cleaning the drive rollers and free rollers

Cleaning the Unit
Turn the power off.
1
Push the ADF door release to open the
2
ADF door.
Use the roller cleaning paper (KV-
3
SS03) to remove the dirt from the surfaces of the 4 drive rollers.
When wiping off the dirt on the roller
surfaces, hold the rollers to prevent them from rotating, and wipe the roller all the way around them proceeding from one end to the other in the direction of the arrows shown in the figure.
Use the roller cleaning paper (KV-
4
SS03) to remove the dirt from the surfaces of the 4 free rollers.
When wiping off the dirt on the roller
surfaces, hold the rollers to prevent them from rotating, and wipe the roller all the way around them proceeding from one end to the other in the direction of the arrows shown in the figure.
Drive rollers
Drive rollers
Free rollers
Close the ADF door.
5
When you close the ADF door, close it
securely until it is locked.
29
Page 30
Cleaning the Unit

Cleaning the drive rollers, free rollers, and exit rollers

Turn off the scanner.
1
Pull the exit door release to open the
2
exit door.
Use the roller cleaning paper (KV-
3
SS03) to remove the dirt from the surfaces of the 4 drive rollers and the 2 exit rollers.
When wiping off the dirt on the roller
surfaces, hold the rollers to prevent them from rotating, and wipe the roller all the way around them proceeding from one end to the other in the direction of the arrows shown in the figure.
Exit door release
Exit rollers
Drive rollers
Drive rollers
30
Use the roller cleaning paper (KV-
4
SS03) to remove the dirt from the surfaces of the 6 free rollers.
When wiping off the dirt on the roller
surfaces, hold the rollers to prevent them from rotating, and wipe the roller all the way around them proceeding from one end to the other in the direction of the arrows shown in the figure.
Free rollers
Page 31
Close the exit door.
5
When you close the exit door, close it
securely until it is locked.

Cleaning the reference plates and ADF glasses

Turn off the scanner.
1
Pull the exit door release to open the
2
exit door.
Cleaning the Unit
ADF glass (F)
Reference plate (B)
Clean the ADF glass (F) and reference
3
plate (B) with the roller cleaning paper (KV-SS03).
Clean the ADF glass (B) and reference
4
plate (F) with the roller cleaning paper (KV-SS03).
Close the exit door.
5
When you close the exit door, close it
securely until it is locked.
Reference plate (F)
ADF glass (B)
31
Page 32
Cleaning the Unit

Cleaning the paper and waiting sensors, double feed detector

How to clean sensors (detectors) and reflectors.
Remove the brush from the accessory blower and blow off the dirt with the blower.
Blower
Sensor or detector
Turn off the scanner.
1
Reflector sheet
Push the ADF door release to open the
2
ADF door.
Waiting sensor
for waiting sensor
Paper sensor
Blow off the dirt on the surface of the
3
paper sensor and waiting sensor with an accessory blower.
And also blow off the dirt on the
4
surface of the reflector sheet for the waiting sensor with the accessory blower.
Blow off the dirt from the double feed
5
detector (G) and double feed detector (R) with the accessory blower.
Close the ADF door.
6
When you close the ADF door, close it
securely until it is locked.
Double feed detector (G)
Double feed detector (R)
32
Page 33
Cleaning the Unit

Cleaning the starting, skew and ending sensors

How to clean sensors (detectors) and reflectors.
Remove the brush from the accessory blower and blow off the dirt with the blower.
Blower
Sensor or detector
Turn off the scanner.
1
Ending sensor
Pull the exit door release to open the
2
exit door.
Blow off the dirt on the surface of the
3
starting, skew (L), skew (R), and ending sensors with the accessory blower.
And blow off the dirt from the reflector
4
sheets for the starting, skew (L), skew (R), and ending sensors with the blower.
Close the exit door.
5
When you close the exit door, close it
securely until it is locked.
Skew (L) sensor
Reflector sheet for skew (R) sensor
Reflector sheet for starting sensor
Reflector sheet for skew (L) sensor
Skew (R) sensor
Starting sensor
Reflector sheet for ending sensor
33
Page 34
Cleaning the Unit

Cleaning the flatbed glass and document cover detector

Turn off the scanner.
1
Fold the hopper tray in the direction of
2
the arrow.
Document cover
Open the document cover.
3
Clean up the surface of flatbed glass
4
with the roller cleaning paper (KV­SS03) to remove the dirt. (Also clean up the surface of the flatbed sheet, as required.)
Blow off the dirt from the document
5
cover detector.
Close the document cover and put
6
back the hopper tray to the original position.
Hopper tray
Flatbed sheet
Flatbed glass
Document cover detector
How to clean sensors (detectors) and reflectors.
Remove the brush from the accessory blower and blow off the dirt with the blower.
Blower
Sensor or detector
34
Page 35

Replacing Consumable Roller Modules

Replacing paper feed roller modules

Recommended change : 300,000 scans
Turn the power off.
1
Push the ADF door release to open the
2
ADF door.
ADF door release
ADF door
Pull down the paper feed roller module
3
in the direction of the arrow.
Remove the paper feed roller module
4
as shown on the figure.
Open the optional roller exchange kit
5
(KV-SS015), and take out the new paper feed roller module.
35
Page 36
Replacing Consumable Roller Modules
Install the new paper feed roller
6
module.
Push up the new paper feed roller
7
module in the direction of the arrow, so that it is locked by the magnets on both sides.
Close the ADF door.
8
When you close the ADF door, close it
securely until it is locked.
36
Page 37

Replacing Retard Roller

Turn the power off.
1
Push the ADF door release to open the
2
ADF door.
Replacing Consumable Roller Modules
ADF door
ADF door release
Open the retard cover in the direction
3
of the arrow shown in the figure by using the indent on the back side.
Remove the retard roller, pulling up the
4
shaft in the direction of the arrow.
Take out the new retard roller in the
5
optional roller exchange kit (KV­SS015).
Retard roller
Indent
Retard cover
37
Page 38
Replacing Consumable Roller Modules
Install the new retard roller by matching
6
the groove of its shaft with the groove of the metal holder.
Close the retard cover.
7
Close the ADF door.
8
When you close the ADF door, close it
securely until it is locked.
Groove
Clear the roller replacing counter with
9
User Utility.
Click [Clear Counter] button for [After
Replace Roller] with User Utility.
38
Page 39

Shading Adjustment

¥What is the purpose of the shading adjustment?
The process whereby the variations in the distribution of the lamp’s light quantity are transformed into a fixed output within the scanning range is known as shading adjustment. It can be carried out by means of the User Utility using the special shading paper which is provided with this scanner.
¥When shading adjustment is required
Proceed with the compensation when the colors in some parts of the scanned images differ in the extreme, or when the image quality fails to be improved even after the inside the scanner is cleaned.
¥Before proceeding with the shading adjustment
Before proceeding, be absolutely sure to thoroughly clean the ADF glass (F) area, ADF glass (B) area, reference plate (F) and reference plate (B) as well as the transport path and drive rollers of the scanning unit. If the shading adjustment is carried out while these parts are still dirty, it will not be possible to eliminate the lines that form on the scanned images.
¥Shading adjustment procedure
1. Start the User Utility.
2. Click “User Shading” on the main menu, and operate as the image display dictates. For further details, refer to section 4.6 in the User Utility Reference Manual.
¥Caution
If the scanned images are still lined after the shading adjustment has been performed and if these lines are not elim­inated even after the ADF glass areas have been cleaned, it means that the shading has not been compensated properly. Clean the parts again, and then proceed with the shading adjustment.
39
Page 40

Repacking Instructions

It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship your scanner, please follow these instructions:
Use the original carton and all of the original packing materials.Improper repacking of the scanner may result in a service charge to repair the unit.The scanner should be handled in the correct (horizontal) position.
Materials Required:
Original scanner carton & packing materialsShipping tape and scissors
Turn the power switch off and disconnect your scanner from the electrical outlet and the
1
interface cable.
Remove the hopper tray and attach the protective sheets with tapes.
2
Pack the scanner.
3
CD-ROM
(Operating instructions)
(Driver software) Installation manual Maintenance manual Roller cleaning paper (3 pieces) Shading chart Blower
USB2.0 cable
Hopper tray
Power cord
40
Page 41

Specifications

Model No.
Item
Scanner Scanning face Duplex scanning
Scanning method CIS (Contact-type color Image Sensor)
Readout speed
Resolution Flatbed/ADF Main scanning direction: 100-600 dpi (1 dpi step)
Tonal gradation Binary mode, Grayscale mode (8 bit), 64-step gradation
Image control Image emphasis, Dynamic Threshold, Automatic
Paper Size for Flatbed ~ 297k432 mm (11.7k17 in.)
Flatbed 0.704 sec (Letter, 200 dpi) 320 µsec/line
ADF Simplex scanning:
Approx. 60 sheets/min. (Letter, fed lengthwise, 200 dpi) Approx. 60 sheets/min. (A4, fed lengthwise, 200 dpi)
Duplex scanning:
Approx. 50 sheets/min. (Letter, fed lengthwise, 200 dpi) Approx. 50 sheets/min. (A4, fed lengthwise, 200 dpi)
Sub-scanning direction: 100-600 dpi (1 dpi step) The optical resolution is 600 dpi.
(dither) mode, Error diffusion mode
separation, Invert, White level from paper
Size for ADF Scanning size: 48k70 mm (1.9k2.8 in.)~
297 mm (11.7 in.)k635 mm (25 in.)
KV-S7065C
Thickness for ADF 0.05 to 0.15 mm (2.0 to 5.9 mils)
Business card: Thicker than 0.15 mm (5.9 mils) Note: 1 mil = 1/1000 in.
Weight for ADF 40 to 127 g/m
Business card: Thicker than 127 g/m
Hopper capacity 200 sheets [64 g/m
Unit External dimensions
(WidthkDepthkHeight)
Mass (Weight) 29 kg (64 lbs.)
Power requirement AC100–120 V 50/60 Hz AC220–240 V 50/60 Hz
Power consumption
Operating Environment
Storage Environment
Option Roller exchange kit (KV-SS015), Imprinter unit (KV-SS014), Ink cartridge (KV-SS021),
Operating temperature and humidity
Storage temperature and humidity 0 °C to 35 °C (32 °F to 95 °F), 10% to 80% RH
Roller cleaning paper (KV-SS03)
Maximum (Scanning)
Minimum (Standby)
Sleep mode 8 W (AC100–120 V) 8 W (AC220–240 V)
755k508k289 mm (29.7k20k11.4 in.)
1.5 A (AC100–120 V) 0.7 A (AC220–240 V)
0.6 A (AC100–120 V) 0.3 A (AC220–240 V)
15 °C to 30 °C (59 °F to 86 °F), 30% to 80% RH
2
(10.6 to 34 lbs.)
2
(17 lbs.)]
2
(34 lbs.)
“Weight in pounds” of paper represents the weight of 500 [432k559 mm (17k22 inches)] sheets.
41
Page 42

Troubleshooting

If a problem occurs while the unit is being used, check the following items and check the scanner status with the User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.
Symptom Possible Cause Remedy
The LED does not light when the power switch is turned ON.
The computer does not recognize the scanner.
SCSI connection
USB connection
The power cord is not plugged in. Insert the power plug firmly.
Problem with power supply.
The scanner is not connected to the computer correctly.
The scanner is not registered correctly.
The computer cannot recognize the SCSI card.
The same ID number is used for the scanner and the other device.
The scanner was turned on after the computer was turned on.
The USB interface of the computer is not installed correctly.
The scanner is connected via USB hub.
Disconnect the scanner from the electric outlet and call for service.
Connect the cables correctly.
Uninstall the scanner from the computer. Register the scanner hardware again. (Refer to the Installation Manual on pages 18 and 19.)
Check your computer whether the SCSI card is installed correctly using the device manager’s property. Refer to the Installation Manual on page 17.
Use the different SCSI ID numbers for each devices. (See page 13.)
Turn the computer OFF. Turn the scanner ON, and then turn the computer ON again.
Check the computer whether the USB interface of your computer is installed correctly using the device manager’s property.
Do not connect via USB hub.
Scan speed is slow at USB connection.
The ADF does not open when the ADF door release is pushed.
(ADF) The document has been loaded on the hopper tray. But the scanner does not start scanning.
42
The cable without High-Seed logo is used.
The scanner is connected with USB
1.1.
The ADF door is not closed properly.
The document is not loaded properly.
The sensor cannot detect the document as the edge of the document is curled.
Use the cable with High-Speed logo.
Connect with USB 2.0.
Push the ADF door release again after you close the ADF door until it is locked.
Load the document correctly. (See page 14.)
Flatten the document and load it again.
Page 43
Troubleshooting
Symptom Possible Cause Remedy
The rollers are dirty. Clean all of the rollers. (See page 27.)
(ADF) Double feeding problems occurs frequently or the scanner stops loading while scanning.
(ADF) Scanned image is aslant.
(ADF) The scanned document is blank.
The rollers have reached their life expectancy.
The document is curled or folded.
The irregular type document is to be scanned.
The document has a length of less than 70 mm (2.75 in.).
The document guides are not adjusted to the size of the document to be scanned. The document to be scanned is set aslant on the hopper tray.
Right and left sides of the document to be scanned are not the same in height, because of curl and fold.
The document to be scanned was loaded face down (upside down).
Replace the paper feed roller module and the retard roller module. (See
page 35 and page 37.)
Flatten the document and load it again after reducing the pages.
Make a copy of the document on specified paper (see page 14) and scan the copy.
Make a copy of the document on paper of the specified size and scan the copy. (See page 14.)
Adjust the document guides properly to the size of the document to be scanned.
Remove curl and fold then reduce the amount of the document.
Load the document correctly. (See page 17.)
Vertical lines appear on the scanned document.
The scanning density is uneven.
The color of the scanned document is extremely different from the original document.
Dark spots or noise appear on the scanned documents.
Scanned image has moire fringes such as stripe or wavy pattern noise.
The ADF glasses and flatbed glass are dirty.
The reference plate and flatbed sheet are dirty.
The ADF glass, reference plate, flatbed glass and flatbed sheet are dirty.
The quantity distribution of light varies.
The settings of the computer monitor is wrong.
The ADF glass, reference plate, flatbed glass and flatbed sheet are dirty.
It is caused by printing pattern of the document and the congeniality of the scanning resolution.
Clean the ADF glasses and flatbed glass. (See page 31.)
Clean the reference plate and flatbed sheet. (See page 31 and page 34.)
Clean the ADF glass, reference plate, flatbed glass and flatbed sheet. (See
page 31 and See page 34.)
Adjust shading. Please refer to section
4.6 of a user utility reference manual.
Adjust the computer monitor settings.
Clean the ADF glass, reference plate, flatbed glass and flatbed sheet. (See
page 31 and See page 34.)
Please use the moire reduction function or change the resolution and try to scan.
43
Page 44

Index

Page Page
A
AC inlet . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Acceptable documents . . . . . . . . . . . . . . . 14
Accessories . . . . . . . . . . . . . . . . . . . . . . . 26
ADF door . . . . . . . . . . . . . . . . . . . 10, 24, 27
ADF door release . . . . . . . . . . . . . 10, 24, 27
ADF glass . . . . . . . . . . . . . . . . . . . . . . 11, 31
B
Back stopper. . . . . . . . . . . . . . . . . . . . . . . 10
Blower. . . . . . . . . . . . . . . . . . . . . . 32, 33, 34
C
CD-ROM . . . . . . . . . . . . . . . . . . . . . . 1, 9, 40
Cleaning the unit. . . . . . . . . . . . . . . . . 2634
Component identification . . . . . . . . . . . . . 10
Control sheet . . . . . . . . . . . . . . . . . . . . . . 21
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
F
FAN exhaust vent . . . . . . . . . . . . . . . . . . 10
Fan exhaust vent . . . . . . . . . . . . . . . . . . . 26
Flatbed . . . . . . . . . . . . . . . . . . . . . 19, 23, 41
Flatbed glass . . . . . . . . . . . . . . . . 11, 26, 34
Flatbed sheet . . . . . . . . . . . . . . . . 11, 23, 34
Free rollers. . . . . . . . . . . . . . . . . . . . . 29, 30
H
Hopper . . . . . . . . . . . . . . . . . . . . . . . . 10, 16
Hopper extension tray . . . . . . . . . . . . 10, 16
Hopper tray . . . . . . . . . . . . . . . . . 10, 14, 19
I
Image control . . . . . . . . . . . . . . . . . . . . . . 41
Imprinter door. . . . . . . . . . . . . . . . . . . . . . 10
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 2
D
DIP switch. . . . . . . . . . . . . . . . . . . . . . . . . 13
Document cover . . . . . . . . . . . . . . . . . 10, 23
Document cover detector . . . . . . . . . . . . . 34
Document feeder . . . . . . . . . . . . . . . . . . . 24
Document guide . . . . . . . . 10, 14, 15, 17, 18
Documents to avoid . . . . . . . . . . . . . . . . . 14
Double feed detector . . . . . . . . . . . . . . . . 32
Drive rollers. . . . . . . . . . . . . . . . . . . . . 29, 30
E
Ending sensors. . . . . . . . . . . . . . . . . . . . . 33
Energy Star. . . . . . . . . . . . . . . . . . . . . . . . . 2
Exit door . . . . . . . . . . . . . . . . . . . . 10, 22, 25
Exit door release. . . . . . . . . . . . . . 11, 22, 33
Exit rollers. . . . . . . . . . . . . . . . . . . . . . . . . 30
Exit stopper. . . . . . . . . . . . . . . . . . . . . . . . 10
Exit tray. . . . . . . . . . . . . . . . . . . . . . . . 10, 14
External dimensions . . . . . . . . . . . . . . . . . 41
L
Landscape . . . . . . . . . . . . . . . . . . . . . . . . 17
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 42
Limit mark . . . . . . . . . . . . . . . . . . . . . . . . 17
Loading Documents. . . . . . . . . . . . . . 14, 19
M
Manual feed selector . . . . . . . . . . 10, 16, 18
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Multiple sheets. . . . . . . . . . . . . . . . . . . . . 15
N
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
O
Operating Environment . . . . . . . . . . . . . . 41
Option . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
44
Page 45
Page Page
P
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Paper feed roller . . . . . . . . . . . . . . . . . 27, 35
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . 24
Paper sensor . . . . . . . . . . . . . . . . . . . . . . 32
Paper slot . . . . . . . . . . . . . . . . . . . . . . . . . 18
Portrait . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power consumption . . . . . . . . . . . . . . . . . 41
Power cord . . . . . . . . . . . . . . . . . . . 4, 10, 40
Power indicator. . . . . . . . . . . . . . . . . . . . . 10
Power requirement . . . . . . . . . . . . . . . . . . 41
Power switch. . . . . . . . . . . . . . . . . . . . 10, 12
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . 7
R
Index
USB connector. . . . . . . . . . . . . . . . . . . . . 10
USB hub. . . . . . . . . . . . . . . . . . . . . . . . 2, 42
User utility . . . . . . . . . . . . . . . 12, 28, 38, 39
W
Waiting sensor . . . . . . . . . . . . . . . . . . . . . 32
Reference plate . . . . . . . . . . . . . . 11, 22, 31
Repacking. . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing Consumable. . . . . . . . . . . . . . . 35
Retard cover . . . . . . . . . . . . . . . . . 27, 28, 37
Retard roller . . . . . . . . . . . . . . . . . . . . 27, 37
Roller cleaning paper . . . . . . . . . . . . . . 6, 26
S
SCSI Connection . . . . . . . . . . . . . . . . . . . . 2
SCSI connector. . . . . . . . . . . . . . . . . . . . . 10
SCSI ID setting . . . . . . . . . . . . . . . . . . . . . 13
Separation roller . . . . . . . . . . . . . . . . . . . . 27
Shading. . . . . . . . . . . . . . . . . . . . . . . . 39, 43
Specifications . . . . . . . . . . . . . . . . . . . . . . 41
Starting sensor . . . . . . . . . . . . . . . . . . . . . 33
STOP/START button . . . . . . . . . . . . . . . . 10
System requirements . . . . . . . . . . . . . . . . . 2
T
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . . . . . . . . . . 42
U
USB connection . . . . . . . . . . . . . . . 2, 12, 13
45
Page 46
Panasonic Digital Document Company A Unit of Matsushita Electric Corporation of America
Two Panasonic Way, Secaucus, New Jersey 07094
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
Matsushita Electric Industrial Co., Ltd.
http://www.panasonic.co.jp/global/
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
E-040406
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