This Service Manual is copyright and issued on the strict understanding that it is not to be reproduced, copied, or
disclosed to any third party, either in whole or part, without the prior written consent of Matsushita Communication
Industrial UK Ltd.
Every care has been taken to ensure that the contents of this manual give an accurate representation of the
equipment. However, Matsushita Communication Industrial UK Ltd. accepts no responsibility for inaccuracies which
may occur and reserves the right to make changes to specification or design without prior notice.
The information contained in this manual and all rights in any designs disclosed therein, are and remain the
exclusive property of Matsushita Communication Industrial UK Ltd.
Other patents applying to material contained in this publication:
BULL CP8 PATENTS
Comments or correspondence concerning this manual should be addressed to:
Customer Support Department,
Matsushita Communication Industrial UK Ltd.,
Colthrop,
Thatcham,
Berkshire. RG19 4ZD.
ENGLAND
The equipment described in this manual contains polarized capacitors utilising liquid electrolyte. These devices
are entirely safe provided that neither a short-circuit nor a reverse polarity connection is made across the
capacitor terminals. FAILURE TO OBSERVE THIS WARNING COULD RESULT IN DAMAGE TO THE
EQUIPMENT OR, AT WORST, POSSIBLE INJURY TO PERSONNEL RESULTING FROM ELECTRIC SHOCK
OR THE AFFECTED CAPACITOR EXPLODING. EXTREME CARE MUST BE EXERCISED AT ALL TIMES
WHEN HANDLING THESE DEVICES.
Caution
The equipment described in this manual contains electrostatic sensitive devices (ESDs). Damage can occur to
these devices if the appropriate handling procedure is not adhered to.
ESD Handling precautions:
A working area where ESDs may be safely handled without undue risk of damage from electrostatic discharge,
must be available. The area must be equipped as follows:
Working Surfaces - All working surfaces must have a dissipative bench mat, SAFE for use with live equipment,
connected via a 1M2 resistor (usually built into the lead) to a common ground point.
Wrist Strap - A quick release skin contact device with a flexible cord, which has a built in safety resistor of between
5k2 and 1M2 shall be used. The flexible cord must be attached to a dissipative earth point.
Containers - All containers and storage must be of the conductive type.
Batteries
This equipment may contain an internal battery in addition to the external battery packs. These batteries are
recyclable and should be disposed of in accordance with local legislation. They must not be incinerated, or
disposed of as ordinary rubbish.
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Issue1viMCUK980101C8Revision0ServiceManual
INTRODUCTION
1INTRODUCTION
1.1Purpose of this Manual
This Service Manual contains the information and procedures required for installing, operating and servicing the
Panasonic GSM Personal Cellular Mobile Telephone system operating on the GSM Digital Cellular Network.
1.2Structure of the Manual
The manual is structured to provide service engineering personnel with the following information and procedures:
1. General and technical information - provides a basic understanding of the equipment, kits and options, together
with detailed information for each of the major component parts.
2. Installation and operating information - provides instructions for unpacking, installing and operating the
equipment.
3. Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of
each major component part. Step-by-step troubleshooting information is given to enable the isolation and
identification of a malfunction, and thus determine what corrective action should be taken. The test information
enables verification of the integrity of the equipment after any remedial action has been carried out.
4. Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of
spare/replacement parts.
1.3Servicing Responsibilities
The procedures described in this manual must be performed by qualified service engineering personnel, at an
authorised service centre.
The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this
manual.
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This section provides a general description and kit composition details for the GSM Handportable Telephone
system and optional kits.
The GSM handportable may be configured as:
1. Handportable unit.
2. Vehicle-powered (DC adaptor) handportable unit.
3. Handsfree vehicle-mounted unit.
4. PC fax: send and receive (via PCMCIA Interface card).
2.2Handportable Main Kit
The handportable main kit provides a standalone class 4 GSM telephone. The plug-in SIM contains the subscriber
and network information necessary to operate the phone on a GSM network.
The Easy Fit Car Mount Kit is very similar to the Handsfree Car Mount Kit. The main difference with the Easy Fit
Car Mount kit is the addition of a cigar lighter adaptor for the supply of power. The cigar lighter adaptor makes
installation of the kit very simple.
The Handsfree Unit contains a speaker, with separate volume control. Speech is via a microphone mounted on the
dashboard or the sun visor.
Due to the length of cable from the Handsfree Unit to the telephone the telephone can only be used in handsfree
mode.
The Handsfree Unit also provides external power for the handheld internal charger.
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GENERAL DESCRIPTION
2.5Simple Car Kit
The Simple Car Kit enables the handportable unit to be powered from a vehicle battery, provided that the vehicle
has a cigar lighter socket, and also has an external antenna connector for better signal quality when in a vehicle.
One end of the DC adaptor plugs into the handportable with the telephone battery connected. The other end of the
adaptor is pushed into the cigar lighter socket. The external antenna connector is an FME type.
Figure 5: Simple Car Kit600-0208
IDENTIFICATION NUMBERDESCRIPTIONPART NUMBER
1Simple Car KitEB-KD600
2.6AC Adaptor
The AC Adaptor kit is supplied with UK or European input plug type; other country specific types are available. The
adaptor enables the handportable unit to be powered from a 230/110/100 VAC supply.
One end of the AC adaptor plugs into the handportable with the telephone battery connected. The other end of the
adaptor is pushed into the electrical supply socket.
The SMS Interface Cable enables Short Text Messages (SMS) and Phonebook data to be edited, stored and
created.
One end of the SMS Interface Cable is connected to the standalone class 4 GSM telephone and the other end of
the SMS Interface Cable is connected to the RS232 serial port on an IBM compatible PC.
1
Figure 3: SMS Interface Cable600-0213
IDENTIFICATION NUMBERDESCRIPTIONPART NUMBER
1SMS I/F CableEB-RS600
2.8DC Adaptor
The DC Adaptor kit enables the handportable unit to be powered from a vehicle battery, provided that the vehicle
has a cigar lighter socket.
One end of the DC adaptor plugs into the handportable with the telephone battery connected. The other end of the
adaptor is pushed into the cigar lighter socket.
Figure 6: DC Adaptor600-0209
IDENTIFICATION NUMBERDESCRIPTIONPART NUMBER
1DC Adaptor unitEB-CD600
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GENERAL DESCRIPTION
2.9Holder Kit
The holder kit allows convenient mounting of the telephone in a vehicle. In conjunction with the DC adaptor this can
make a simple car mount kit. The adjustable angle bracket and telephone holder are attached to a convenient fixing
point in the vehicle.
1
2
Figure 7: Holder Kit 600-0204
IDENTIFICATION NUMBERDESCRIPTIONPART NUMBER
1HolderEB-KA600
2Adjustable Angle BracketEBN0002
2.10 Dual Charger and Carry Case
The dual charger has two charging slots, enabling the telephone battery to be charged individually or as a part of
the whole telephone assembly.
There is a choice of three battery packs available. The Battery Pack (S) is 400mAh (Li-Ion); the Battery Pack (M) is
650mAh (Ni-MH and the Battery Pack (L) is 1200mAh (Li-Ion).
The PC Card interface is used with the handportable and a laptop personal computer to provide a PC fax and
modem facility.
Figure 10: PC Card 600-0207
IDENTIFICATION NUMBERDESCRIPTIONPART NUMBER
1PC CardEB-PA600
2
3
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Handsfree unit
– connection
Telephone
– connection
—
—
GENERAL DESCRIPTION
2.13 Documentation
The following documentation packs are available and contain Operating Instructions, Quick Start information and
warranty information. Some markets may require additional documentation, e.g. a specific warranty, that is not
listed.
In addition to the kit contents listed in this section, all kits also contain user documentation. Some markets may
require additional documentation, e.g. a specific warranty, that is not listed.
OPTIONAL ACCESSORIES
Handsfree Car Mount KitEB-HF600
Car Mount KitEBHF600Z
Easy Fit Car Mount KitEB-HF601Z
Simple Car KitEB-KD600
DC AdaptorEB-CD600
Holder KitEB-KA600
Dual ChargerEB-CR600
Carry CaseEB-YK600
Battery Pack (S)EB-BS600
Battery Pack (M)EB-BM600
Battery Pack (L)EB-BL600
AC AdaptorEB-CA600
SMS Interface CableEB-RS600
Data Interface CardEB-PA600
This section provides a brief guide to the operation and facilities available on the G600 handportable unit. Refer to
the Operating Instructions for full operational information.
3.2LCD Display
The G600 handportable unit has a graphical chip on glass liquid crystal display in conjunction with the following
icons:
Menu
Number
Figure 1: LCD display600-0301
TIndicates received signal strength: T strong signal area;\ weak signal area.
S
Menu
Number
H
Menu
Icon
Indicates that it is possible to make an emergency call.
The number of the feature pointed to by the pointer. To access a feature enter the menu number on
the keypad.
Displays the battery charge level: H Battery is at full charge; K Battery
requires recharging;
G The battery icon flashes during charging. During car mount use, when the battery is fully
charged, the battery icon will not light.
Displays a small icon related to the current status of the telephone:
Y telephone is roaming on a none home network;
t using the “Call Divert” feature or the telephone has Call Divert set; u Call Divert profile 1 is set;
] shows that the vibration alert is switched on;
[ shows that telephone is in silent mode - no tones;
N indicates there are unread Short Text Messages (SMS.). Lit when SMS area is full;
O the telephone is locked;
U shows that normal character have been entered in Alpha Entry;
V shows that Greek character have been entered in Alpha Entry;
W shows that extended character have been entered in Alpha Entry;
X shows that numbers have been entered in Alpha Entry.
Option
Area
p
Option
Area
Following some operations the display will automatically clear after three seconds or after pressing any key except
E.
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Indicates that the navigation key (g) can be pressed. Each arrow will light individually to indicate
which direction is valid.
Pressing the select key (B) will select the option displayed in the option area of the display.
OPERATING INSTRUCTIONS
3.3Location of Controls
Incoming/Charge indicator:
Green – incoming call.
Red – charging battery pack.
External connector:
Used to connect to external accessories or charging equipment.
Figure 2: Location of controls for G600600-0302
:
g
B
A
D
C
E
Digit keys 0 to 9, and where appropriate the 0 key will enter the international access code “+”, wild
numbers or pauses when pressed and held. The # key, when pressed and held, enables or disables the
vibrator.
Memo Key. Record a conversation for approximately 40 seconds during a call.
Navigation Key. Scrolls through options or features menu and increases or decreases volume.
Select Key. Selects option shown in the Option Area of the display.
Phonebook Key. Browses through the Phonebook or stores a number in the Phonebook. Changes the
type of characters entered during Alpha Entry.
Send Key. Makes a call.
Clear Key. Clears the last digit entered, clears all digits when pressed and held or returns to the previous
display.
End Key. Ends a call or switches the telephone on/off when pressed and held.
W X Y Z w x y z
Deletes the character above the cursor, deletes the character to the left when at the end of the line or
clears the entire entry when pressed and held.
Α Β Γ
∆ Ε Ζ
Η Θ Ι
Κ Λ Μ
Ν Ξ Ο
Π Ρ Σ
Τ Υ Φ
Ξ Ψ Ω
A Ä Å Æ B C Ç a à b c2
D E É F d e è é f3
G H I g h i ì 4
J K L j k l5
M N Ñ O Ö ø m n ñ o ò ö6
P Q R S p q r s ß7
T U Ü V t u ù ü v8
W X Y Z w x y z9
Each time a key is pressed it will display the next character. When another key is pressed or no key is pressed for
a short time the cursor will move to the next position.
To cycle between Greek characters (V), extended characters (W), numerals (X) and normal characters (U)
press A.
3.5.1Editing Alpha Entry
Pressing e will move you up or down one line. Pressing f will move you left or right one character. When the
cursor is moved over a character and another key pressed this will insert the new character.
Pressing C will delete the character to the left of the cursor.
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OPERATING INSTRUCTIONS
3.6Incoming Calling Line Identification (CLI)
When a call is received the last 6 digits of the CLI information is matched with the phonebook. Therefore an
incoming call could match to the wrong phonebook entry.
It is possible to operate all GSM telephones in the same way using the Public MMI. The following operations will
work with all GSM telephones. However, this information is restricted to those operations that are supported by
G600.
The * and # in the following procedures should be replaced by * and #, respectively. Also <SND> and <END>
should be replaced with D and E keys.
3.8.1Reading Phonebook Memory Location
# <MEMORY LOCATION>
Leading zeros can be left out of the location number, e.g. 007 can be 7.
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OPERATING INSTRUCTIONS
3.8.5Call Waiting
Enable Call Waiting
* 4 3 * # <SND>
Disable Call Waiting
# 4 3 * # <SND>
Call Waiting Status
* # 4 3 * # <SND>
3.8.6Calling Line Identification
Calling Line Identification FeatureService Code
Calling Line Identification Presentation (CLIP)30
Calling Line Identification Restriction (CLIR)31
Connected Line Presentation (CLOP)76
Connected Line Restriction (CLOR)77
All outgoing calls33
Outgoing international calls331
Outgoing international calls except those to your PLMN country332
All incoming calls35
Incoming international calls when roaming351
Set
* <PASSWORD> * <TELECOMMUNICATION SERVICE> # <SND>
3.8.9Telecommunication Services Used for Public MMI
Teleservice
ServiceMMI Service Code
All teleservices10
Telephony11
All data teleservices12
Facsimile services13
Short Message Services (SMS)16
All teleservices except SMS19
Voice group services17
Bearer Service
ServiceMMI Service Code
All bearer services20
All asynchronous services21
All synchronous services22
All data synchronous services24
All data asynchronous services25
All dedicated packet access26
All dedicated PAD access27
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OPERATING INSTRUCTIONS
3.9Troubleshooting
The user is given the following information and advised to contact the dealer if the problems persist:
ProblemCauseRemedy
Telephone will not
switch on
Extremely short
battery life for a new
battery pack
Short battery life for
an old battery pack
Short battery life for
Ni-MH battery pack
The battery level
indicator H does
not light when
charging
Calls cannot be
made
Calls cannot be
made from Fixed
Dial Store
Calls cannot be
received
The network you are using and the
condition of the battery pack can
affect battery life
The battery pack was worn outReplace with a new one
The life of the battery pack is affected
by improper charging, this is inherent
in all Ni-MH batteries
If a battery is deeply discharged it will
take a short time before there is
sufficient power in the telephone to
light the battery level indicator H
The telephone is locked
Outgoing calls are barred
The telephone is not registered to a
network
The telephone is not switched onSwitch the telephone on
Incoming calls are barred
The telephone is not registered to a
network
Check that the battery pack is fully charged and
correctly connected to the telephone
Avoid areas of poor reception. Ensure batteries
are fully charged. Additionally, for NiMH batteries,
ensure batteries are also discharged fully before
recharging.
To maintain maximum performance always use
until the Low Battery Warning and then fully
recharge the battery pack
To revive the Battery Pack use the telephone until
the Low Battery Warning and then fully recharge
three times. However, if the battery life still is short,
the battery pack has eventually worn out. Replace
with a new one
Leave to charge for several minutes in
temperatures between +5°C and +35°C
Unlock the telephone (Menu: Security: Phone
Lock)
Disable the outgoing call barring (Menu: Security:
Call Bar)
Move to a coverage area and operate your
telephone after it has registered with a network
Check your SIM supports Fixed Dial
Check if the Fixed Dial is switched on (Menu:
Security: Fixed Dial)
Check the telephone number is stored in the Fixed
Dial
Disable the incoming call barring (Menu: Security:
Call Bar)
Move to a coverage area and operate your
telephone after it has registered with a network
Fixed Dial is switched onSwitch off Fixed Dial (Menu: Security: Fixed Dial)
Check that the antenna symbol S is displayed.
Move to a coverage area and operate your
telephone when the antenna symbol is displayed
Unlock the telephone (Menu: Security: Phone
Lock)
OPERATING INSTRUCTIONS
3.10 Important Error Messages
The following table is a list of error messages that may occur during use of the telephone, with a description and
suggested course of action:
Area not
Allowed
Network
not Allowed
Security
Failure
SIM
Blocked
SIM Error
Message
Rejected
Store Full
PIN2
Invalidated
Warning
Store Full
Continue?
Auto Redial
List Full
Roaming in the selected area is not allowed
Roaming with the selected network is not allowed
The network has detected authentication failure because your SIM is not registered with that
network. Contact your Service Provider
The SIM is blocked because the wrong PUK has been entered ten times. Contact your Service
Provider
The telephone has detected a problem with the SIM. Switch the telephone off and then back on. If
the message does not disappear contact your Service Provider
A message has been received but the message store is full. To receive messages, delete some of
the currently stored messages or set messages to automatically clear (Menu: Messages:
Parameters: Auto Delete)
The PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services
controlled by PIN2 cannot be used. Contact your Service Provider
The message area is full. Your messages cannot be stored until some of the currently stored
messages are deleted
Redial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again
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OPERATING INSTRUCTIONS
3.11 Security Codes
CODE TYPE
Personal Identification
Number (PIN)
PIN 24 to 8Controls memory security. Supplied by the service provider.
PIN/PIN 2 Unblocking Key
(PUK/PUK 2)
Password4
Lock Code4
NUMBER OF
DIGITS
4 to 8Controls SIM security. Supplied by the service provider.
8
DESCRIPTION
Used to unblock PIN and PIN 2. A PIN or PIN 2 will become
blocked if the wrong PIN or PIN 2 is entered three times.
When the blocked PIN or PIN 2 is unblocked, a new PIN or
PIN 2 must be entered. If the wrong PUK or PUK 2 is entered
10 times, your SIM will be unusable.
Supplied by the service provider.
Controls the call bar function. If the wrong password is
entered three times, this service will be revoked. Supplied by
the service provider.
Controls telephone security.
Factory set to “0000”.
Cronet21801
PTT Bosnia21819
Belgacom Mobile20601
Mobistar20610
DSTCom52811
Jabatan Telekom52801
Guangdong MCC46000
China United Telecommuni-cations Corporation46001
Eurotel Praha23002
Radio Mobil23001
DeTeMobil GmbH26201
Mannesmann Mobilfunk26202
TELE Danmark Mobile23801
Dansk Mobil Telefon DMT23802
Eesti Mobiiltelefon24801
RADIOLINJA EESTI AS24802
France Telecom20801
SFR20810
Bouygues Telekom20820
SRR64710
TIKIPHONE54720
Telecom Finland24491
Finnet24409
OY Radiolinja AB24405
Geocell28201
Magticom28202
Network
Code
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OPERATING INSTRUCTIONS
Ghana+233ScanCom62001
Gibralta+350GIBTEL26601
Panafon S.A20205
Greece+30
STET HELLAS20210
Westel 900 GSM RT21630
Hungary+36
Pannon GSM RT21601
Hong Kong Telecom CSL Ltd.45400
Hongkong+852
Hutchison Telephone Co. Ltd.45404
SmarTone Mobile Communications Ltd.45406
Myanmar+95HPT21901
OMNITEL PRONTO ITALIA22210
Italy+39
TELECOM ITALIA MOBILE22201
Bharti Cellular Limited40410
India+91
BPL SYSTEMS & PROJECTS LTD. INDIA40421
Skycell40440
PT Telekomunikasi Indonesia51010
Indonesia+62
PT. SATELIT PALAPA INDONESIA51001
PT EXCELCOMINDO PRATAMA51011
Telecom Italia Mobile22201
Saudi Arabia+966ELECTRONIC APPLICATIONS ESTABLISHMENT42007
Seychelles+248SEZ SEYCEL63301
Slovakia
(Slovak Republic)
+42
Eurotel23102
Globtel23101
Slovenia+386Mobitel29341
Vodacom65501
South Africa+27
MTN65510
Sri Lanka+94MTN NETWORKS (PVT) SRI LANKA41302
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OPERATING INSTRUCTIONS
Spain+34
TELEFONICA MOVILES21407
AIRTEL SPAIN21401
Switzerland+41Swiss Telecom PTT22801
Syria+963Mobile Syria41709
Taiwan+886LDTA46692
Thailand+66Advanced Info Service Public Company Limited52001
PTT Turkey28601
Turkey+90
PTT Turkey28602
Tanazania
(United Republic of)
+255Tritel64001
Mobile comms25501
Ukraine+380
Golden Telecom25505
United Arab Emirates+971ETISALAT42402
Uganda+256Celtel Cellular64101