Panasonic GSM EB-GD95, EB-GD95C Service Manual

Order Number: MCUK010801C8

Personal Cellular Phone

EB-GD95
EB-GD95C

Battery life figures are dependent on battery and network conditions, SIM card and usage.

900 MHz

1800 MHz

Frequency Range Tx: 880 - 915MHz Tx: 1710 -1785 MHz

Rx: 925 - 960 MHz Rx: 1805 -1880 MHz

Tx/Rx frequency
separatio n

45 MHz 95 MHz

RF Channel Bandwidth 200 kHz

Number of RF channels 174 374

Speech coding Full rate/Half rate/Enhanced Full rate

Operating temperature -10 °C to +55 °C

Type Class 4 Handheld Class 1 Handheld

RF Output Power 2 W maximum 1 W maximum

Modulation GMSK (BT = 0.3)

Connection 8 ch / TDMA

Voice digitizing 13 kbps RPE-LTP / 13 kps ACLEP / 5.6 kps CELP / VSLEP

Transmission speed 270.833 kbps

Diversity Frequency hopping

Signal Reception Direct conversion

Antenna Terminal
Impedance

50 τ

Antenna VSWR < 2.1 : 1

Dimensions Height: 125.5 mm
(excluding antenna) Width: 45.5 mm

Depth: 14.3 mm

Volu me 90 c c

Weight 85 g

Display Graphical chip on glass liquid crystal, Alphanumeric,

16 characters x 3 rows + 2 lines of icons.

Illumination 4 LEDs for the LCD

8 LEDs for the keypad (Green)

1 LED Incoming call (Green)

1 Charging LED (Red)

Keys 18-key Keypad, Navigation key.

SIM Plug-in type on ly

External DC Supply
Voltage

5.8 V

Battery 3.7 V nominal, 650mAh, Li-Ion

Standby Time 150 hrs maximum

Talk Time 270 minutes maximum

WARNING

This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain
warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the
product or products dealt with in this service manual by anyone else could result in serious injury or death.

© 2001 Matsushita Communication Industrial UK Ltd.
All rights reserved. Unauthorized copying and
distribution is a violation of law.

Issue 1 – ii – MCUK010801C8
Revision 0 Service Manual

Every care has been taken to ensure that the contents of this manual give an accurate representation of the equipment.
However, Matsushita Communication Industrial UK Ltd. accepts no responsibility for inaccuracies which may occur and
reserves the right to make changes to the specification or design without prior notice.
The information contained in this manual and all rights in any design disclosed therein, are and remain the exclusive property
of Matsushita Communication Industrial UK Ltd.
Other patents applying to material contained in this publication:
BULL CP8 PATENTS
Comments or correspondence concerning this manual should be addressed to:
Matsushita Communication Industrial UK Ltd.,
Colthrop, Thatcham,
Berkshire. RG19 4ZD.
ENGLAND

MCUK010801C8 Section Issue 1
Service Manual – iii – Revision 0

CONTENTS

1 INTRODUCTION

1.1 Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 Structure of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.3 Servicing Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . 1

2 GENERAL DESCRIPTION

2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.3 Handportable Main Kit . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3 OPERATING INSTRUCTIONS

3.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3.2 Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3.3 Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.4 Concept of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.5 Alpha Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.6 Features Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . 6

3.7 Incoming Call Line Identification (CLI) . . . . . . . . . . . . . . . 7

3.8 Hot Key Dial Source List . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.9 Public Man Machine Interface (MMI) . . . . . . . . . . . . . . . 7

3.10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.11 Important Error Messages . . . . . . . . . . . . . . . . . . . . . . 11

3.12 Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.13 SIM Personalisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.14 GSM Services Supported by PC Card . . . . . . . . . . . . . 13

3.15 GSM Network Codes and Names . . . . . . . . . . . . . . . . . 14

3.16 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4 DISASSEMBLY / REASSEMBLY INSTRUCTIONS

4.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4.2 Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4.3 Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5 TECHNICAL SPECIFICA TIONS

5.1 Tx Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.2 Rx Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6 TEST AND MEASUREMENT

6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.2 Any-Layer Interstitial Via Hole (ALIVH) PCBs . . . . . . . . 28

6.3 External Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.4 Complete Unit Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6.5 Channel Box Test Commands . . . . . . . . . . . . . . . . . . . . 36

7 ADJUSTMENT MODE

7.1 RF Calibration Procedure . . . . . . . . . . . . . . . . . . . . . . . 37

7.2 Ramping Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

7.3 RSSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

7.4 Battery Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

8 REPLACEMENT PARTS LIST

7.1 Case and Cover Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 51

7.2 Sub-Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

7.3 PCB Variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

7.4 PCB Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

7.3 Refurbishment Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

7.4 Repair Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 56

7.5 Printed Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

9 CIRCUIT DIAGRAMS

8.1 Circuit Diagram: Logic . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8.2 Circuit Diagram: RF . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

10 LAYOUT DIAGRAMS

9.1 PCB Layout: Side 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

9.2 PCB Layout: Side 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Issue 1 Section MCUK010801C8
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This page is left intentionally blank.

INTRODUCTION

MCUK010801C8 Section 1 Issue 1
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1 INTRODUCTION

INTRODUCTIONINTRODUCTION

INTRODUCTION

1.1. Purpose of the Manual

This Service Manual contains the information and procedures required for installing, operating and servicing the Panasonic
GSM Personal Cellular Mobile Telephone system operating on GSM Digital Cellular Networks.

1.2. Structure of the Manual

The manual is structured to provide service engineering personnel with the following information and procedures:

1. General and technical information - provides a basic understanding of the equipment, kits and options, together with
detailed information for each of the major component parts.

2. Installation and operating information - provides instructions for unpacking, installing and operating the equipment.

3. Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of each major
component part. Step-by-step troubleshooting information is given to enable the isolation and identification of a
malfunction, and thus determine what corrective action should be taken. The test information enables verification of the
integrity of the equipment after any remedial action has been carried out.

4. Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of spare /
replacement parts.

1.3. Servicing Responsibilities

The procedures described in this manual must be performed by qualified service engineering personnel, at an authorised
service centre.
The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this manual.

WARNING

The equipment described in this manual contains polarised capacitors utilising liquid electrolyte. These devices are entirely safe provided
that neither a short-circuit nor a reverse polarity connection is made across the capacitor terminals. FAILURE TO OBSERVE THIS
WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST, POSSIBLE INJURY TO PERSONNEL RESULTING
FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR EXPLODING. EXTREME CARE MUST BE EXERCISED AT ALL TIMES
WHEN HANDLING THESE DEVICES.

Caution

The equipment described in this manual contains electrostatic devices (ESDs). Damage can occur to these devices if the handling
procedures described in Section 4 are not adhered to.

Caution

This equipment may contain an internal battery in addition to the external battery packs. These batteries are recyclable and should be
disposed of in accordance with local legislation. They must not be incinerated, or disposed of as ordinary rubbish.

GENERAL DESCRIPTION

Issue 1 Section 2 MCUK010801C8
Revision 0 – 2 – Service Manual

2 GENERAL DESCRIPTION

2.1. General

This section provides a general description and kit composition details for the GSM Handportable Telephone system and
optional kits.

2.2. Features

Panasonic Telephone Models GD95 and GD95C are high performance, small, light, handsets for business and domestic use.
The following features are provided:

1. Triple Rate, which includes Full Rate, Half rate and Enhanced Full Rate (EFR) speech, codec.

2. Dual Band, E-GSM 900 and GSM 1800 operation.

3. Tegic T9 Text Entry.

4. Voice Ringer.

5. Desktop Handsfree function comprising integral echo cancellation and noise suppression.

6. Wireless Application Protocol (WAP) Browser.

7. E-Mail access via Point-to-Point Protocol (PPP).

8. Backup Battery.

9. Downloadable polyphonic melody ringtones.

10. Clock, Calculator and Currency Converter.

11. Three background display colours.

2.3. Handportable Main Kit

Figure 2.1: Handportable Main Unit Kit Contents

ITEM DESCRIPTION PART NUMBER

1 Main Unit EB-GD95 or

EB-GD95C
2 Battery, Standard EB-BSD95
3 Travel Charger EB-CAD92 or EB-CAD95

- Document Pack See Section 8

2

3

1

10487-1

OPERATING INSTRUCTIONS

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3 OPERATING INSTRUCTIONS

3.1. General

This section provides a brief guide to the operation and facilities available on the telephone handset. Refer to the Operating
Instructions supplied with the telephone for full operational information.

3.2. Liquid Crystal Display

The telephone handset has a graphical chip on glass display. The following icons are available:

Figure 3.1: Liquid Crystal Display

Following some operations, the display will clear automatically after three seconds or after pressing any key except .

Indicates received signal strength: strong signal area; weak signal area.

Indicates that it is possible to make an emergency call.

Menu
Number

The number of the feature indicated by the pointer. To access a feature enter the menu number on the keypad.

Displays the battery charge level:

Battery is at full charge
Battery requires charging

The battery icon flashes during charging.

Menu Icon Displays a small icon related to the current status of the telephone:

telephone is roaming on a non-home network.

using the “Call Divert” feature or the telephone has Call-Divert set;

shows that vibration alert is switched on;

shows that the telephone is in silent mode - no tones;

flashes to indicate that there are unread text (SMS) messages. Lit when SMS area is full;

indicates the telephone is locked;

shows that the normal character set has been selected;

shows that the Greek character set has been selected;

shows that the Extended character set has been selected;

shows that numbers have been selected for text entry

T9 indicates that Tegic T9® predictive text mode is selected.

Information
Icon

Displays a small icon according to the current menu level:

indicates the alarm is set.

indicates the current Phonebook is sourced from the Mobile Phonebook.

indicates the current Phonebook is sourced from the SIM Phonebook.

Indicates that the navigation key ( ) can be pressed. Each arrow will light individually to indicate which direction is valid.

Option Area

Pressing the select key ( ) will select the option displayed in the option area of the display.

OPERATING INSTRUCTIONS

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3.3. Location of Controls

Incoming / Charge indicator:
Green - Incoming call.
Red - Charging battery pack.
External connector:
Used to connect to external accessories or to charging equipment.

Figure 3.2: Location of Controls

Navigation Key. Scrolls through options or features menu and increases or decreases volume.

Select Key. Selects option shown in the Option Area of the display.

Phonebook or secondary Select Key. Browses through the Phonebook or stores a number in the Phonebook.
Changes the type of characters entered during Alpha Entry.

Personal Dial Key. Provides instant access to one phone number. Also provides shortcut to WAP Browser and
to SMS.

Send Key. Makes a call.

Clear Key. Clears the last digit entered, clears all digits when pressed and held or returns to the previous
display.

End Key. Ends a call or switches the telephone on/off when pressed and held.

to

Digit keys. Enter wild numbers or pauses when pressed and held. Where appropriate the

0 key scrolls up or

down through abbreviated control names and then select to reveal the international access code “+”.
Vibrate enable/disable Key. Press and hold to enable or disable the vibrate alert.

ANTENNA

EXTERNAL
ANTENNA
CONNECTOR

DESKTOP
HANDSFREE
SPEAKER

EARPIECE

INCOMING CALL /
CHARGE INDICATOR

DISPLAY

EXTERNAL
CONNECTOR

EARPHONE /
MICROPHONE SOCKET

MICROPHONE

REAR VIEW (PART)

10486-1

NAVIGATION KEY

OPERATING INSTRUCTIONS

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3.4. Concept of Operation

There is a close relationship between the Select keys, Navigation key and display.

Figure 3.3: Concept of Operation

Pressing up and down ( ) will move the pointer up and down and scroll through more information in the main area of the
display.

Pressing left and right ( ) will scroll through options in both option areas of the display. To choose the required option, press

the corresponding Select Key ( ).

3.5. Alpha Entry

3.5.1 Character Set / Key Assignments

Alpha entry is used to enter alphanumeric characters in to the Phonebook, Short Messages and Greeting Message areas

Each time a key is pressed, it will display the next character. When another key is pressed, or no key is pressed for a short
time, the cursor will move to the next position.
To cycle between Greek characters ( ), extended characters (W), numerals (X) and normal characters (U)

press .

Key

Character / Operation

T9® Normal Greek Extended Numeric

Alternatives + - + - + - 0+P_
Punctuation “ @ – , . ; : ! ¡ ? ¿ ( ) ‘ & % + – / < > = £ $ ¥ ¤ § 1

abc A B C a b c A Ä Å Æ B C Ç a à b c 2

def D E F d e f D E É F d e è é f 3

ghi G H I g h i G H I g h i ì 4

jkl J K L j k l J K L j k l 5

mno M N O m n o M N Ñ O Ö ø m n ñ o ò ö 6

pqrs P Q R S p q r s P Q R S p q r s ß 7

tuv T U V t u v T U Ü V t u ù ü v 8

wxyz W X Y Z w x y z W X Y Z w x y z 9

Shift / Lock * * * *
Space # # # #

10405-1

Select Key

Select Key

Secondary
Option Area

Main

Option Area

Navigation
Key

OPERATING INSTRUCTIONS

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3.5.2 Editing Alpha Entry

Pressing will move the cursor up or down one line. Pressing will move the cursor left or right one character. When the
cursor is moved over a character and another key pressed this will insert the new character.

Pressing will delete the character to the left of the cursor.

3.6. Features Menu Structure

Figure 3.4: Features Menu Structure

SIM Phonebook
Mobile Phonebook

10484-1

Key Guard

Browser

Phonebook

Browse
Create
Alert Profile
Group Setting
Review
My Numbers
Hot Key Dial

Call Service
Call Divert
Security

Network

Last Call
All Calls
Call Waiting
Caller’s ID
Withhold ID

Voice Calls
Fax Calls
Data Calls
Cancel All
Status

Phone Lock
Call Bar
PIN
PIN2
Fixed Dial
Barred Dial

New Network
Search Mode
Network List

Cost Left *
Price/Unit *
Max Cost *
Warning at *
Call Meter *

Bar Voice
Bar Fax
Bar Data
Cancel All
Status
Password

* Feature is SIM / Network dependent.

Received List
Send List
Create
User Defined Msg
Review
Parameters
Broadcasts

Receive
Message List
Topics
Languages

Auto Delete
Lifetime
Message Centre
Report
Protocol

Messages

Short Message
E-Mail

Inbox
Outbox
Create
Send / Receive
Review
Parameters

Clock Set
Clock Format
Alarm Set
Power On Time
Power Off Time

Applications

Games
Voice Memo
Download Melody *
Clock Function
Calculator
Currency

Home
Second

Time Set
Summer Time

Time Difference
Summer Time
Auto Adjustment

Display Pattern
Display Format

Auto Adjustment
Home Country

Greeting
Backlight Colour
Contrast
Animation
Key Backlight
Back Case Light

Personalise

All Tones
Ring Volume
Ring Type
Melody Composer
Voice Ringer
Key Volume
Key Tone Type
Warning Tone

Voice Calls
Fax Calls
Data Calls
Messages

Display Language
Tegic Language

Recording
Playback

Language
Tones
Voice Command
Display Setting
Vibration Alert
Auto Answer
DTMF Length
Defaults

Game

Mogular
15 Puzzle

Voice Dial
Permission

Start Browser
Browser Setting

< Server Name >

< Server Name >

Phone Menu

Calls
Send My Number
Service Charges

Automatic
Manual

Schedule

Linger Time
Last Error
Server Setting

OPERATING INSTRUCTIONS

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3.7.Incoming Call Line Identification (CLI)

When a call is received the last six digits of the CLI information is matched with the phonebook. Therefore an incoming call
could be matched to the wrong phonebook entry.

3.8. Hot Key Dial Source List

The source for Hot Key Dial Numbers is normally ‘Phonebook’ or ‘Service Dial Numbers’. For some OEMs it may be a
requirement to store these numbers in Flash-ROM. When the source is the Flash-ROM and the telephone software is
updated, the source numbers may be lost. Also, if the user changes the source of the Hot Key Dial numbers, it will not be
possible to redirect the source back to Flash-ROM. However, in the event that an OEM would like the Hot Key Dial source to
be stored in the Flash-ROM, it is unlikely that the user will have the option to change the Hot Key Dial source.

3.9. Public Man Machine Interface (MMI)

3.9.1 General

It is possible to operate all GSM telephones in the same way using the Public MMI. The following operations will work with all
GSM telephones. However, this information is restricted to those operations supported by the telephone.

The * and # in the following procedures should be replaced by and respectively. Also <SND> and <END> should be
replaced with and keys.

3.9.2 Reading the Phonebook Memory Location

# <MEMORY LOCATION>
Leading zeros can be left out of the location number, e.g. 007 can be 7.

3.9.3 Presentation of IMEI

* # 0 6 #

3.9.4 Security

3.9.5 Call Hold

3.9.6 Call Waiting

Change PIN * * 0 4 * <OLD PIN> * <NEW PIN> * <NEW PIN> #
Change PIN2 * * 0 4 2 * <OLD PIN2> * <NEW PIN2> * <NEW PIN2> #
Unblock PIN * * 0 5 * <PIN UNBLOCKING KEY> * <NEW PIN> * <NEW PIN> #
Unblock PIN2 * * 0 5 * <PIN2 UNBLOCKING KEY> * <NEW PIN2> * <NEW PIN2> #

Place a Call on Hold 2 <SND>
Recall a Held Call 2 <SND>
Make a Second Call <TELEPHONE NUMBER> <SND>
Swap between two Held Calls 2 <SND>
End Held Call 0 <SND>
End Active Call 1 <SND>
Reject Incoming Call 0 <SND>

Enable Call Waiting * 4 3 * <SND>
Disable Call Waiting # 4 3 * <SND>
Call Waiting Status * # 4 3 * # <SND>

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3.9.7 Calling Line Identification

3.9.8 Telecommunication Services used for Public MMI

Teleservice

Bearer Service

Feature Service Code

Calling Line Identification Presentation (CLIP) 30
Calling Line Identification Restriction (CLIR) 31
Connected Line Presentation (CLOP) 76
Connected Line Restriction (CLOR) 77

Enable * <SERVICE CODE> * # <SND>
Disable # <SERVICE CODE> * # <SND>
Temporary Suppress Identification # 3 1 # <TELEPHONE NUMBER> <SND>
Temporary Display Identification * 3 1 # <TELEPHONE NUMBER> <SND>

Service MMI Service Code

All teleservices 10
Telephony 11
All data teleservices 12
Facsimile services 13
Short Message Services (SMS) 16
All teleservices except SMS 19
Voice group services 17

Service MMI Service Code

All bearer services 20
All asynchronous services 21
All synchronous services 22
All data synchronous services 24
All data asynchronous services 25
All dedicated packet access 26
All dedicated PAD access 27

OPERATING INSTRUCTIONS

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3.9.9 Call Divert

3.9.10 Call Bar

Call Divert Type Service Code

Divert all calls 21
Divert all calls if busy 67
Divert calls if no reply 61
Divert if not reachable 62

Set (except “No Reply” Call
Bar

* * <SERVICE CODE> * <FORWARD TELEPHONE NUMBER> * <TELECOMMUNICATION
SERVICE> # <SND>

Set “No Reply” Call Bar * * <SERVICE CODE> * <FORWARD TELEPHONE NUMBER> * <TELECOM’ SERVICE> * <TIME

TO RING (sec)> # <SND>
Clear # # <SERVICE CODE> * <TELECOMMUNICATION SERVICE> * # <SND>
Status * * # <SERVICE CODE> * <TELECOMMUNICATION SERVICE> * # <SND>

Clear all Call Diverts # # 0 0 2 #

Call Ball Type Service Code

All outgoing calls 33
Outgoing International calls 331
Outgoing International calls except those to the PLMN 332
All incoming calls 35
Incoming international calls when roaming 351

Set * <PASSWORD> * <TELECOMMUNICATION SERVICE> # <SND>
Clear # <TELECOMMUNICATION SERVICE> # <SND>
Status # <TELECOMMUNICATION SERVICE> # <SND>
Clear all Call Bar Types # 3 3 0 * <PASSWORD> # <SND>
Change Call Bar Password * * 0 3 * * <OLD PASSWORD> * <NEW PASSWORD> * <NEW PASSWORD> # <SND>

OPERATING INSTRUCTIONS

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3.10. Troubleshooting

The user is given the following information and advised to contact the dealer if the problems persist:

Problem Cause Remedy

Telephone will not switch
on

Check that the battery pack is fully charged and correctly
connected to the telephone.

Extremely short battery
life for a new battery pack

The network in use and the condition of the
battery pack can affect battery life.

Avoid areas of poor reception. Ensure batteries are fully
charged.

Short battery life for an
old battery pack

The battery pack was worn out. Replace with a new one.

Short battery life for Ni­MH battery pack

The life of the battery pack is affected by
improper charging, this is inherent in all Ni­MH batteries.

To maintain maximum performance, always use until the Low
Battery Warning appears and then fully recharge the battery
pack. To revive a Battery Pack, use the telephone until the
Low Battery Warning appears and then fully recharge three
times. However, if the battery life still is short, the battery pack
has eventually worn out. Replace with a new one.

The battery level indicator

does not light when

charging

If a battery is deeply discharged it will take a
short time before there is sufficient power in
the telephone to light the battery level
indicator .

Leave to charge for several minutes in temperatures between
+5°C and +35°C.

Calls cannot be made The telephone is locked. Unlock the telephone (Menu: Security: Phone Lock).

Outgoing calls are barred. Disable the outgoing call barring (Menu: Security: Call Bar).
The telephone is not registered to a network. Move to a coverage area and operate the telephone after it

has registered with a network.

Calls cannot be made
from Fixed Dial Store

Check that SIM supports Fixed Dial Check if the Fixed Dial is
switched on (Menu: Security: Fixed Dial). Check the
telephone number is stored in the Fixed Dial.

Calls cannot be received The telephone is not switched on. Switch the telephone on.

Incoming calls are barred. Disable the incoming call barring (Menu: Security: Call Bar).
The telephone is not registered to a network. Move to a coverage area and operate the telephone after it

has registered with a network.

Emergency calls cannot
be made

User’s phone is not in a GSM coverage area.

Check that the antenna symbol is displayed. Move to a
coverage area and operate the telephone when the antenna
symbol is displayed.

Telephone numbers
cannot be recalled

The telephone is locked. Unlock the telephone (Menu: Security: Phone Lock).
Fixed Dial is switched on. Switch off Fixed Dial (Menu: Security: Fixed Dial).

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3.11. Important Error Messages

The following table is a list of error messages that may occur during use of the telephone, with a description and suggested
course of action:

3.12. Security Codes

Error Message Explanation / Remedy

Area not Allowed Roaming in the selected area is not allowed.
Network not Allowed Roaming with the selected network is not allowed.
Security Failure The network has detected authentication failure because the SIM is not registered with that network. Contact

the Service Provider.
SIM Blocked The SIM is blocked because the wrong PUK has been entered ten times. Contact the Service Provider.
SIM Error The telephone has detected a problem with the SIM. Switch the telephone off and then back on. If the

message does not disappear, contact the Service Provider.
Message Rejected A message has been received but the message store is full. To receive messages, delete some of the currently

stored messages or set messages to automatically clear (Menu: Messages: Parameters: Auto Delete).

Store Full
PIN2 Invalidated The PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services controlled by

PIN2 cannot be used. Contact the Service Provider.
Warning Store Full The message area is full. New messages cannot be stored until some of the currently stored messages are

deleted.

Continue?
Auto Redial List Full Redial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.

Code Type Number of Digits Description

Personal
Identification Number
(PIN)

4 to 8 Controls SIM security. Supplied by the service provider.

PIN 2 4 to 8 Controls memory security. Supplied by the service provider.
PIN/PIN 2 Unblocking

Key
(PUK/PUK 2) 8 Used to unblock PIN and PIN 2. A PIN or PIN 2 will become blocked if the

wrong PIN or PIN 2 is entered three times. When the blocked PIN or PIN 2
is unblocked, a new PIN or PIN 2 must be entered. If the wrong PUK or
PUK 2 is entered 10 times, the cursor SIM will be unusable.

Supplied by the
service provider.

Password 4 Controls the call bar function. If the wrong password is entered three

times, this service will be revoked. Supplied by the service provider.
Lock Code 4 Controls telephone security.
Factory set to “0000”.

OPERATING INSTRUCTIONS

Issue 1 Section 3 MCUK010801C8
Revision 0 – 12 – Service Manual

3.13. SIM Personalisation

3.13.1 Introduction

SIM personalisation will limit the use of the telephone to a single SIM, a SIM supplied by one Network/Sub-network/Service
Provider or a SIM purchased by a company (corporation). If a personalised handset contains a SIM that is from a different
source, it will display the message “SIM ERROR” when switched on. This personalisation is sometimes referred to as SIM
lock or SIM latch.

3.13.2 Testing

To test a personalised handset when the user has not supplied the SIM, a SIM configured for test purposes (e.g. test SIM or
soft SIM) should be used. The mobile will recognise that the SIM is for testing purposes only and operate as normal.

3.13.3 Personalisation Function

Personalisation is activated during manufacture and then enabled at a later stage. Enabling/disabling is available by entering
a special key sequence immediately after power on. Once the enable/disable menu is shown it is possible to select the type of
personalisation. When personalisation is enabled it is only possible to disable it if the mobile contains an illegal SIM and the
16 digit Control Key (CK) is known. For security reasons, when CK is enabled, it cannot be read by the user.
There are two special key sequences to enter the enable/disable menu:

3.13.4 Disabling Procedure

Key Sequence Notes

Can only disable personalisation

Can both enable and disable personalisation

1. or

2. to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.

3. .

4. the 16 digit Control Key.

5. .

6. the 16 digit Control Key.

7. .

The display will confirm which type of Personalisation has been disabled.

OPERATING INSTRUCTIONS

MCUK010801C8 Section 3 Issue 1
Service Manual – 13 – Revision 0

3.13.5 Enabling Procedure

3.14. GSM Services Supported by PC Card

1.

2. to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.

3. .

4. the 16 digit Control Key.

5. .

6. the 16 digit Control Key.

7. .

The display will confirm which type of Personalisation has been enabled.

Bearer Service

Number

Bearer Service Rate

Access

Structu re

Access Rate

Information

Transfer

Error Correction

Options

21 Asynchronous 300 bps Asynch 300 bps UDI or modem T or NT
22 Asynchronous 1.2 kbps Asynch 1.2 kbps UDI or modem T or NT
23 Asynchronous 1200/75 bps Asynch 1200/75 bps UDI or modem T or NT
24 Asynchronous 2.4 kbps Asynch 2.4 kbps UDI or modem T or NT
25 Asynchronous 4.8 kbps Asynch 4.8 kbps UDI or modem T or NT
26 Asynchronous 9.6 kbps Asynch 9.6 kbps UDI or modem T or NT
41 Dedicated PAD Access 300 bps Asynch 300 bps UDI T or NT
42 Dedicated PAD Access 1.2 kbps Asynch 1.2 kbps UDI T or NT
44 Dedicated PAD Access 2.4 kbps Asynch 2.4 kbps UDI T or NT
45 Dedicated PAD Access 4.8 kbps Asynch 4.8 kbps UDI T or NT
46 Dedicated PAD Access 9.6 kbps Asynch 9.6 kbps UDI T or NT

OPERATING INSTRUCTIONS

Issue 1 Section 3 MCUK010801C8
Revision 0 – 14 – Service Manual

3.15. GSM Network Codes and Names

Access

Code

Service or Operator Phone Display

Network

Code

Band

ALBANIA +355 AMC MOBIL AMC - AL 276 01 GSM 900
ANDORRA +376 MOBILAND STA-MOBILAND 213 03 GSM 900
ARMENIA +374 ARMGSM RA-ARMGSM 283 01 GSM 900
AUSTRALIA +61 MOBILENET TELSTRA 505 01 GSM 900

OPTUS Mobile Yes Optus 505 02 GSM 900
VODAFONE AUS VODAFONE 505 03 GSM 900

AUSTRIA +43 A max. A max. 232 03 GSM 900

A1 A1 232 01 GSM 900

one one 232 05 GSM 1800
AZERBAIJAN +994 AZERCELL GSM AZE-AZERCELL GSM 400 01 GSM 900
BAHREIN +973 MOBILE PLUS BHR MOBILE PLUS 426 01 GSM 900
BELGIUM +32 PROXIMUS BEL PROXIMUS 206 01 GSM 900

mobistar B mobistar 206 10 GSM 900
BOSNIA & HERZEGOVINA 387 PTT-GSMBIH PTT-GSMBIH 218 90 GSM 900
BULGARIA +359 M-TEL GSM BG M-TEL GSM BG 284 01 GSM 900
CAMEROON +237 CAM CELLNET CAM CELLNET 624 01 GSM 900
CHINA +86 CT-GSM CHINA TELECOM 460 00 GSM 900

CU-GSM CHINA UNICOM 460 01 GSM 900
CROATIA +385 CRONET HR-CRONET 219 01 GSM 900

Vip Net GDM d.o.o. HR VIP 219 10 GSM 900
CYPRUS +357 CYTAGSM CY CYTAGSM 280 01 GSM 900
CZECH_REPUBLIC +42 EUROTEL GSM EUROTEL-CZ 230 02 GSM 900

OSKAR OSKAR 230 03 not known

Radio Mobil CZE PAEGAS-CZ 230 01 GSM 900
DENMARK +45 SONOFON DK SONOFON 238 02 GSM 900

TDK-MOBIL DK TDK-MOBIL 238 01 GSM 900

Telia DK Telia DK 238 20 GSM 1800

mobilix mobilix 238 30 GSM 1800
EGYPT +20 EGY CLICK GSM EGY CLICK GSM 602 02 not known

MobiNil MobiNil 602 01 GSM 900
ESTONIA +372 EMT GSM EE EMT GSM 248 01 GSM 900

RADIOLINJA EESTI EE RLE 248 02 GSM 900
ETHIOPIA +251 ETMTN ETH-MTN 636 01 GSM 900
FIJI +679 VODAFONE FIJI VODAFONE FIJ 542 01 GSM 900
FINLAND +358 FINNET FINNET 244 09 GSM 1800

Finland SONERA SONERA 244 91 GSM 900

RADIOLINJA FI RADIOLINJA 244 05 GSM 900

Telia Telia 244 03 GSM 1800
FRANCE +33 Bouygues Bouygues 208 20 GSM 1800

Itineris F Itineris 208 01 GSM 900

SFR F SFR 208 10 GSM 900
FRENCH POLYNESIA +689 TIKIPHONE F-VINI 547 20 GSM 900
GERMANY +49 D2 PRIVAT D2 262 02 GSM 900

E-Plus E-Plus 262 03 GSM 1800

Telekom Mobilfunk D1 D1-TELEKOM 262 01 GSM 900

Viag Interkom D Interkom 262 07 GSM 1800
GIBRALTAR +350 GIBTEL GIBTEL GSM 266 01 GSM 900
GREECE +30 Cosmote Cosmote 202 01 GSM 1800

PANAFON GR PANAFON 202 05 GSM 900

TELESTET GR TELESTET 202 10 GSM 900

OPERATING INSTRUCTIONS

MCUK010801C8 Section 3 Issue 1
Service Manual – 15 – Revision 0

HONG_KONG +852 HK SMC HK SMC 454 06 GSM 900

HK TELECOM CAMPERSANDW HKT 454 00 GSM 900
NEW WORLD NEW WORLD 454 10 GSM 1800
Orange Orange 454 04 GSM 900
P Plus P Plus 454 22 GSM 1800
P-Link P-Link 454 18 GSM 1800
PEOPLES PEOPLES 454 12 GSM 1800
SUNDAY SUNDAY 454 16 GSM 1800

HUNGARY +36 PANNON GSM H PANNON GSM 216 01 GSM 900

Vodafone Vodafone 216 70 not known

WESTEL 900 H-WESTEL 900 216 30 GSM 900
ICELAND +354 Postur og simi IS SIMINN 274 01 GSM 900
INDIA +91 AirTel INA-AIRTL 404 10 GSM 900

BPL MOBILE BPL MOBILE 404 21 GSM 900

BPL MOBILE BPL MOBILE 404 27 GSM 900

BPL MOBILE BPL MOBILE 404 43 GSM 900

BPL MOBILE BPL MOBILE 404 46 GSM 900

ESSAR CELLPHONE ESSAR CELLPHONE 404 11 GSM 900

INA - TATA CELLULAR TATA CELLULAR 404 07 GSM 900

INA-ESCOTEL INA-ESCOTEL 404 12 GSM 900

INA-ESCOTEL INA-ESCOTEL 404 19 GSM 900

INA-ESCOTEL INA-ESCOTEL 404 56 GSM 900

MaxTouch MaxTouch 404 20 GSM 900

RPG Cellular NA RPG 404 41 GSM 900

SKYCELL SKYCELL 404 40 GSM 900
INDONESIA +62 EXCELCOM IND-EXCELCOM 510 11 GSM 900

IND SATELINDOCEL IND SATELINDOCEL 510 01 GSM 900

TELKOMSEL IND TELKOMSEL 510 10 GSM 900
IRELAND +353 EIRCELL-GSM IRL EIR-GSM 272 01 GSM 900

IRL - DIGIFONE IRL DIGIFONE 272 02 GSM 900
ITALY +39 BLU I BLU 222 98 GSM 1800

I WIND I WIND 222 88 GSM 1800

OMNITEL I OMNITEL 222 10 GSM 900

TELECOM ITALIA MOBIL I TIM 222 01 GSM 900
JORDAN +962 Fastlink Fastlink 416 01 GSM 900
KUWAIT +965 MTCNet KT MTCNet 419 02 GSM 900
LATVIA +371 BALTEL LV BALTEL 247 02 GSM 900

LMT GSM LV LMT GSM 247 01 GSM 900
LEBANON +961 Cellis RL Cellis 415 01 GSM 900

LibanCell RL LibanCell 415 03 GSM 900
LESOTHO +266 VODACOM LESOTHO VCL COMMS 651 01 GSM 900
LITHUANIA +370 BITE GSM LT BITE GSM 246 02 GSM 900

LITHUANIAN OMNITEL OMNITEL LT 246 01 GSM 900
LUXEMBOURG +352 Millicom 1800 -> TANGO TANGO 270 77 GSM 1800

LUXGSM L LUXGSM 270 01 GSM 900
MACAU +853 TELEMOVEL+ MAC-CTMGSM 455 01 GSM 900
MACEDONIA +389 MOBIMAK MKD-MOBIMAK 294 01 GSM 900
MALAWI +265 CALLPOINT 900 MW CP 900 650 01 GSM 900
MALAYSIA +60 MY DiGi MY DiGi 502 16 GSM 1800

MY TMTOUCH MY TMTOUCH 502 13 GSM 900

MY a.d.a.m MY a.d.a.m 502 17 GSM 900

MY celcom MY celcom 502 19 GSM 900

MY maxis MY maxis 502 12 GSM 900
MAURITIUS +230 CELLPLUS CELLPLUS-MRU 617 01 GSM 900

Access

Code

Service or Operator Phone Display

Network

Code

Band

OPERATING INSTRUCTIONS

Issue 1 Section 3 MCUK010801C8
Revision 0 – 16 – Service Manual

MOROCCO +212 ONPTGSM MOR ONPT GSM 604 01 GSM 900
NAMIBIA +264 MTC NAM MTC 649 01 GSM 900
NETHERLANDS +31 Ben NL Ben NL 204 16 GSM 1800

KPN TELECOM NL KPN TELECOM 204 08 GSM 900
LIBERTEL NL LIBERTEL 204 04 GSM 900
NL Dutchtone NL Dutchtone 204 20 GSM 1800

TELFORT TELFORT 204 12 GSM 1800
NEW_ZEALAND +64 BELLSOUTH BELLSOUTH NZ 530 01 GSM 900
NORWAY +47 NetCom GSM N NetCom GSM 242 02 GSM 900

Telenor Mobile N Telenor Mobil 242 01 GSM 900
OMAN +968 OMAN MOBILE OMAN MOBILE 422 02 GSM 900
PHILLIPINES +63 Globe Telecom PH GLOBE 515 02 GSM 900

Islacom ISLACOM 515 01 GSM 900

Smart Communications SMART 515 03 GSM 1800
POLAND +48 ERA GSM PL-ERA GSM 260 02 GSM 900

IDEA IDEA 260 03 GSM 1800

PL PLUS PL PLUS 260 01 GSM 900
PORTUGAL +351 P OPTIMUS P OPTIMUS 268 03 GSM 1800

TELECEL P TELECEL 268 01 GSM 900

TMN P TMN 268 06 GSM 900
QATAR +974 QATARNET QAT-QATARNET 427 01 GSM 900
RÉUNION +262 SRR SFR REUNION 647 10 GSM 900
RUSSIAN FEDERATION +701 BeeLine BeeLine 250 99 GSM 1800

MTS MTS-RUS 250 01 GSM 900

North-West GSM North-West GSM 250 02 GSM 900
SAUDI_ARABIA +966 EAE-ALJAWWAL EAE-ALJAWWAL 420 07 GSM 900

MoPTT, DMTS-1 ALJAWWAL 420 01 GSM 900
SEYCHELLES +248 SEYCHELLES CELLULAR

SERVICES

CELLULAR SERVICE 633 01 GSM 900

SINGAPORE +65 M1-GSM M1-GSM-SGP 525 03 GSM 900

ST-GSM ST-GSM-SGP 525 01 GSM 900

ST-GSM1800-SGP ST-GSM1800-SGP 525 02 GSM 1800
SLOVAK REPUBLIC +42 EUROTEL SK EUROTEL 231 02 GSM 900
SLOVAKIA GLOBTEL SK GLOBTEL 231 01 GSM 900
SLOVENIA +386 MOBITEL GSM (Slovenia) SI MOBITEL GSM 293 41 GSM 900
SOUTH_AFRICA +27 MTN MTN-SA 655 10 GSM 900

VodaCom VodaCom-SA 655 01 GSM 900
SPAIN +34 AIRTEL E AIRTEL 214 01 GSM 900

AMENA AMENA 214 03 not known

MOVISTAR MOVISTAR 214 02 not known

MOVISTAR MOVISTAR 214 07 GSM 900
SRI_LANKA +94 DIALOG SRI DIALOG 413 02 GSM 900
SUDAN +249 SDN MOBITEL SDN MobiTel 634 01 GSM 900
SWEDEN +46 COMVIQ S COMVIQ 240 07 GSM 900

EUROPOLITAN S EUROPOLITAN 240 08 GSM 900

TELIA MOBITEL TELIA S 240 01 GSM 900
SWITZERLAND +41 Orange Orange 228 03 GSM 900

SWISS GSM SWISS GSM 228 01 GSM 900

diAx Swiss diAx Swiss 228 02 GSM 900
SYRIA +963 MOBILE SYRIA SYR MOBILE SYR 417 09 GSM 900

Access

Code

Service or Operator Phone Display

Network

Code

Band

OPERATING INSTRUCTIONS

MCUK010801C8 Section 3 Issue 1
Service Manual – 17 – Revision 0

TAIWAN +886 Chunghwa Chunghwa 466 92 GSM 900

Far EasTone Far EasTone 466 01 GSM 900
KGT-ONLINE KGT-ONLINE 466 88 GSM 1800
ROC MOBITAI MOBITAI 466 93 GSM 900
TUNTEX TUNTEX 466 06 GSM 1800
TWN GSM TWN GSM 466 97 GSM 1800

TransAsia Telecom GSM TransAsia GSM 466 99 GSM 900
TANZANIA +255 Tritel-TZ Tritel-TZ 640 01 GSM 900
THAILAND +66 AIS GSM TH AIS GSM 520 01 GSM 900

HELLO HELLO 520 10 GSM 1800

WP-1800 WP-1800 520 18 GSM 1800
TURKEY +90 PTT TELSIM GSM TR TELSIM 286 02 GSM 900

PTT/TURKCELL GSM TR TURKCELL 286 01 GSM 900
UKRAINE +380 GOLDEN TELECOM GOLDEN TELECOM 255 05 GSM 1800

UA KYIVSTAR UA KYIVSTAR 255 03 GSM 900

UA UMC UA UMC 255 01 GSM 900

UA WELLCOM UA WELLCOM 255 02 GSM 900
UNITED ARAB EMIRATES

(UAE)

+971 UAE ETISALAT ETISALAT-G2 424 02 GSM 900

UNITED KINGDOM +44 BTCellnet UK BTCELLNET 234 10 GSM 900

ONE2ONE one2one 234 30 GSM 1800

ORANGE ORANGE 234 33 GSM 1800

VODAFONE UK VODAFONE 234 15 GSM 900
(Guernsey) GUERNSEY TELECOMS GUERNSEY TEL UK 234 55 GSM 900
(Jersey) Jersey Telecoms GSM Jersey Telecoms 234 50 GSM 900
(Isle of Man) PRONTO GSM MANX PRONTO GSM 234 58 GSM 900
VIETNAM +84 Mobi Fone VN Mobi Fone 452 01 GSM 900

Access

Code

Service or Operator Phone Display

Network

Code

Band