Panasonic EB-GD93 Service manual
Order Number: MCUK001002C8
Personal Cellular Telephone
EB-GD93
Specification
900 MHz 1800 MHz
Frequency Range Tx: 890 - 915MHz
Tx/Rx frequency separation 45 MHz 95 MHz
RF Channel Bandwidth 200 kHz
Number of RF channels 124 374
Speech coding Full rate/Half rate/Enhanced Full rate
Operating temperature -10 °C to +55 °C
Type Class 4 Handheld Class 1 Handheld
RF Output Power 2 W maximum 1 W maximum
Modulation GMSK (BT = 0.3)
Connection 8 ch/TDMA
Voice digitizing 13 kbps RPE-LTP / 13 kps ACLEP / 5.6 kps CELP /
Transmission speed 270.3 kbps
Diversity Frequency hopping
Signal Reception D ouble superheterodyne
Intermediate Frequencies 225 MHz and 45 MHz
Antenna Terminal Impedance 50 τ
Antenna VSWR <2.1 : 1
Dimensions Height: 120 mm
Volume 81 ml
Weight 80 g
Display Graphical chip on glass liquid crystal, Alphanumeric,
Illumination 4 LEDs for the LCD (7-colour)
Keys 18-key Keypad, Navigation key, Memo key.
SIM Plug-in type only
External DC Supply Voltage 5.8 V
Battery 3.7 V nominal, 650mAh, Li-Ion
Standby Battery Life
DRX 9
Conversation Battery Life
PL 7, DTX 50%
Battery life figures are dependent on network conditions.
Rx: 935 - 960 MHz
VSLEP
Width: 45 mm
Depth: 16.4 mm
16 x 4 characters + 2 lines of icons.
8 LEDs for the keypad (Green)
1 LED Incoming call (Green)
1 Charging LED (Red)
170 hrs maximum
210 minutes
Tx: 1710 - 1785 MHz
Rx: 1805 - 1880 MHz
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not
contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or
repair the product or products dealt with in this service manual by anyone else could result in serious injury or death.
© 2000 Matsushita Communication Industrial UK
Ltd. All rights reserved. Unauthorized copying and
distribution is a violation of law.
Issue 1
Revision 0
Company Liability
This Service Manual is copyright and issued on the strict understanding that it is not be reproduced, copied, or disclosed to
any third party, either in whole or in part, without the prior written consent of Matsushita Communication Industrial UK Ltd.
Every care has been taken to ensure that the contents of this manual give an accurate representation of the equipment.
However, Matsushita Communication Industrial UK Ltd. accepts no responsibility for inaccuracies which may occur and
reserves the right to make changes to specification or design without prior notice.
The information contained in this manual and all rights in any designs disclosed therein, are and remain the exclusive property
of Matsushita Communication Industrial UK Ltd.
Other patents applying to material contained in this publication:
BULL CP8 PATENTS
Comments or correspondence concerning this manual should be addressed to:
Customer Support Department,
Matsushita Communication Industrial UK Ltd.,
Colthrop, Thatcham,
Berkshire, RG19 4ZD.
ENGLAND
© 2000 Matsushita Communication Industrial UK Ltd.
Issue 1 - ii - MCUK001002C8
Revision 0 Service Manual
WARNINGS AND CAUTIONS
WARNING
The equipment described in this manual contains polarized capacitors utilising liquid electrolyte. These devices are entirely safe provided
that neither a short-circuit nor a reverse polarity connection is made across the capacitor terminals.
FAILURE TO OBSERVE THIS WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST, POSSIBLE INJURY TO
PERSONNEL RESULTING FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR EXPLODING. EXTREME CARE MUST BE
EXERCISED AT ALL TIMES WHEN HANDLING THESE DEVICES.
Caution
The equipment described in this manual contains electrostatic devices (ESDs). Damage can occur to these devices if the appropriate
handling procedure is not adhered to.
ESD Handling Precautions
A working area where ESDs may be safely handled without undue risk of damage from electrostatic discharge, must be
available. The area must be equipped as follows:
Working Surfaces: - All working surfaces must have a dissipative bench mat, SAFE for use with live equipment, connected via
a 1 Mτ resistor (usually built into the lead) to a common ground point.
Wrist Strap - A quick release skin contact device with a flexible cord, which has a built in safety resistor of approximately 1 Mτ
shall be used. The flexible cord must be attached to a dissipative earth point.
Containers - All containers and storage must be of the conductive type.
Batteries
This equipment may contain an internal battery in addition to the external battery packs. These batteries are recyclable and
should be disposed of in accordance with local legislation. They must not be incinerated, or disposed of as ordinary rubbish.
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CONTENTS
1 INTRODUCTION
1.1 Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Structure of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.3 Servicing Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . 1
2 GENERAL DESCRIPTION
2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.3 Handportable Main Kit . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3 OPERATING INSTRUCTIONS
3.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.3 Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.4 Concept of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.5 Alpha Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.6 Incoming Call Line Modification (CLI) . . . . . . . . . . . . . . . 8
3.7 Hot Key Dial Source List . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.8 Features Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . 8
3.9 Public Man Machine Interface (MMI) . . . . . . . . . . . . . . . 9
3.10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.11 Important Error Messages . . . . . . . . . . . . . . . . . . . . . . 13
3.12 Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.13 SIM Personalisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.14 GSM Services Supported by PC Card . . . . . . . . . . . . . 15
3.15 GSM Network Codes and Names . . . . . . . . . . . . . . . . . 15
3.16 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 DISASSEMBLY / REASSEMBLY INSTRUCTIONS
4.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2 Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3 Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5 TECHNICAL SPECIFICA TIONS
5.1 Tx Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.2 Rx Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 TEST AND MEASUREMENT
6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.2 Any-Layer Interstitial Via Hole (ALIVH) PCBs . . . . . . . . 31
6.3 External Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.4 Complete Unit Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.5 Channel Box Test Commands . . . . . . . . . . . . . . . . . . . . 40
6.6 Adjustment Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 REPLACEMENT PARTS LIST
7.1 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7.2 Printed Circuit Boards (PCBs) . . . . . . . . . . . . . . . . . . . 57
7.3 Refurbishment Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
7.4 Repair Jigs and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 65
7.5 Printed Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
8 CIRCUIT DIAGRAMS
8.1 Main PCB: Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
8.2 Main PCB: RF (Sheet 1 of 2) . . . . . . . . . . . . . . . . . . . . . 69
8.3 Main PCB: RF (Sheet 2 of 2) . . . . . . . . . . . . . . . . . . . . . 70
8.4 Keypad PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
9 LAYOUT DIAGRA MS
9.1 Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
9.2 Keypad PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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INTRODUCTION
1 INTRODUCTION
1.1. Purpose of this Manual
This Service Manual contains the information and procedures required for installing, operating and servicing the Panasonic
GSM Personal Cellular Mobile Telephone system operating on the GSM Digital Cellular Network.
1.2. Structure of the Manual
The manual is structured to provide service engineering personnel with the following information and procedures:
1. General and technical information - provides a basic understanding of the equipment, kits and options, together with
detailed information for each of the major component parts.
2. Installation and operating information - provides instructions for unpacking, installing and operating the equipment.
3. Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of each major
component part. Step-by-step troubleshooting information is given to enable the isolation and identification of a
malfunction, and thus determine what corrective action should be taken. The test information enables verification of the
integrity of the equipment after any remedial action has been carried out.
4. Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of spare /
replacement parts.
1.3. Servicing Responsibilities
The procedures described in this manual must be performed by qualified service engineering personnel, at an authorised
service centre.
The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this manual.
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GENERAL DESCRIPTION
2 GENERAL DESCRIPTION
2.1. General
This section provides a general description and kit composition details for the GSM Handportable Telephone system and
optional kits.
2.2. Features
Panasonic Telephone Model GD93 is a high performance, small, light, handset for business and domestic use. The following
features are provided
1. Triple Rate, which includes Full Rate, Half rate and Enhanced Full Rate (EFR) speech, codec.
2. Dual Band, GSM 900 and GSM 1800 operation.
3. Tegic T9 Text Entry
4. Voice Ringer
5. Desktop Handsfree function comprising integral echo cancellation and noise suppression.
6. Wireless Application Protocol (WAP) Browser.
7. E-Mail access via Point-to-Point Protocol (PPP).
8. Backup Battery.
9. Seven background display colours.
2.3. Handportable Main Kit
1
Figure 2.1: Handportable Main Unit Kit Contents
ITEM DESCRIPTION PART NUMBER
1 Main Unit GD93 EB-GD93
2 Battery, Standard EB-BSD93
3 AC Adaptor EB-CAD92
- Documentation See Section 7
2
3
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OPERATING INSTRUCTIONS
3 OPERATING INSTRUCTIONS
3.1. General
This section provides a brief guide to the operation and facilities available on the telephone handset. Refer to the Operating
Instructions supplied with the telephones for full operational information.
3.2. LCD Display
The telephone unit has a graphical chip on glass liquid crystal display in conjunction with the following icons:
Figure 3.1: LCD Display
Indicates received signal strength: strong signal area; weak signal area.
Indicates that it is possible to make an emergency call.
Menu
Number
Menu Icon Displays a small icon related to the current status of the telephone:
Information
Icon
The number of the feature indicated by the pointer. To access a feature enter the menu number on the keypad.
Displays the battery charge level: Battery is at full charge; Battery requires charging; The battery
icon flashes during charging. During car mount use, when the battery is fully charged, the icon will not light.
telephone is roaming on a non-home network.
using the “Call Divert” feature or the telephone has Call-Divert set;
shows that vibration alert is switched on;
shows that the telephone is in silent mode - no tones;
flashes to indicate that there are unread text (SMS) messages. Lit when SMS area is full;
indicates the telephone is locked;
shows that the normal character set has been selected;
shows that the Greek character set has been selected;
shows that the Extended character set has been selected;
shows that numbers have been selected for text entry.
Displays a small icon according to the current menu level:
indicates the alarm is set.
indicates the current Phonebook is sourced from the Mobile Phonebook.
indicates the current Phonebook is sourced from the SIM Phonebook.
Indicates that the navigation key ( ) can be pressed. Each arrow will light individually to indicate which direction is valid.
Option Area
Pressing the select key ( ) will select the option displayed in the option area of the display.
Following some operations, the display will clear automatically after three seconds or after pressing any key except .
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OPERATING INSTRUCTIONS
3.3. Location of Controls
Incoming / Charge indicator:
Green - Incoming call.
Red - Charging battery pack.
External connector:
Used to connect to external accessories or to charging equipment.
EARPHONE /
MICROPHONE SOCKET
EXTERNAL CONNECTOR
DISPLAY
EARPIECE
MEMO KEY
MICROPHONE
Figure 3.2: Location of Controls
INCOMING CALL/
CHARGING INDICATOR
BACK
CASE LIGHT
ANTENNA
EXTERNAL
ANTENNA
CONNECTOR
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to
Navigation Key. Scrolls through options or features menu and increases or decreases volume.
Select Key. Selects option shown in the Option Area of the display.
Phonebook Key. Browses through the Phonebook or stores a number in the Phonebook. Changes the type of
characters entered during Alpha Entry.
Personal Dial Key. Provides instant access to one phone number. Also provides shortcut to WAP Browser.
Send Key. Makes a call.
Clear Key. Clears the last digit entered, clears all digits when pressed and held or returns to the previous
display.
End Key. Ends a call or switches the telephone on/off when pressed and held.
Digit keys. Enter wild numbers or pauses when pressed and held. Where appropriate the
0 key scrolls up or
down through abbreviated control names and then select to reveal the international access code “+”.
Vibrator enable/disable Key. Press and hold to enable or disable the vibrator.
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OPERATING INSTRUCTIONS
3.4. Concept of Operation
There is a close relationship between the Select Key, Navigation Key and display.
10025-1
Figure 3.3: Concept of Operation
Pressing up and down ( ) will move the pointer up and down and scroll through more information in the main area of the
display.
Pressing left and right ( ) will scroll through options in the option area of the display. To choose the option press the Select
Key ( ).
3.5. Alpha Entry
3.5.1 Character Set / Key Assignments
Alpha entry is used to enter alphanumeric characters in to the Phonebook, Short Messages and Greeting Message areas
Key
“ @ – , . ; : ! ¡ ? ¿ ( ) ‘ & % + – / < > = £ $ ¥ ¤ § 1
A B C a b c A Ä Å Æ B C Ç a à b c 2
D E F d e f D E É F d e è é f 3
G H I g h i G H I g h i ì 4
J K L j k l J K L j k l 5
M N O m n o M N Ñ O Ö ø m n ñ o ò ö 6
P Q R S p q r s P Q R S p q r s ß 7
T U V t u v T U Ü V t u ù ü v 8
W X Y Z w x y z W X Y Z w x y z 9
Deletes the character above the cursor, deletes the character to the left when at the end of the line or clears the entire
entry when pressed and held.
Normal Greek Extended Num
Each time a key is pressed, it will display the next character. When another key is pressed, or no key is pressed for a short
time, the cursor will move to the next position.
To cycle between Greek characters ( ), extended characters (W), numerals (X) and normal characters (U)
press .
Character / Operation
3.5.2 Editing Alpha Entry
Pressing will move the cursor up or down one line. Pressing will move the cursor left or right one character. When the
cursor is moved over a character and another key pressed this will insert the new character.
Pressing will delete the character to the left of the cursor.
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OPERATING INSTRUCTIONS
3.6. Incoming Call Line Identification (CLI)
When a call is received the last 6 digits of the CLI information is matched with the phonebook. Therefore an incoming call could
match to the wrong phonebook entry.
3.7. Hot Key Dial Source List
The source for Hot Key Dial Numbers is normally ‘Phonebook’ or ‘Service Dial Numbers’. For some OEMs it may be a
requirement to store these numbers in Flash-ROM. When the source is the Flash-ROM and the telephone software is updated,
the source numbers may be lost. Also, if the user changes the source of the Hot Key Dial numbers, it will not be possible to
redirect the source back to Flash-ROM. However, in the event that an OEM would like the Hot Key Dial source to be stored in
the Flash-ROM, it is unlikely that the user will have the option to change the Hot Key Dial source.
3.8. Features Menu Structure
Keyguard
Browse
Phonebook
Messages
Applications
Short Message
E-Mail
Start Browser
Browser Setting
Clock Function
Calculator
Currency
Inbox
Outbox
Create
Send / Receive
Review
Parameters
Clock Set
Clock Format
Alarm Set
Power On Time
Power Off Time
Received List
Send List
Create
User Defined Msg
Review
Parameters
Broadcasts
Display Pattern
Display Format
Home
Second
Create
Alert Profile
Group Setting
Review
My Numbers
Service Dial *
Hot Key Dial
Personal Dial
Receive
Message List
Topics
Languages
Time Difference
Summer Time
Auto Adjustment
Auto Delete
Lifetime
Message Centre
Report
Protocol
Time Set
Summer Time
Auto Adjustment
Home Country
Personalise
Call Service
Call Divert
Security
Network
Language
Tones
Voice Command
Display Setting
Vibration Alert
Auto Answer
DTMF Length
Defaults
Voice Calls
Fax Calls
Data Calls
Cancel All
Status
New Network
Search Mode
Network List
All Tones
Greeting
Backlight Colour
Contrast
Animation
Key Backlight
Back Case Light
Last Call
All Calls
Call Waiting
Caller’s ID
Withhold ID
Call Charge
Phone Lock
Call Bar
PIN
PIN2
Fixed Dial
Barred Dial
Ring Volume
Ring Type
Melody Composer
Voice Ringer
Key Volume
Warning Tone
Cost Left *
Price/Unit *
Max Cost *
Warning at *
Bar Voice
Bar Fax
Bar Data
Cancel All
Status
Password
Figure 3.4: Features Menu Structure
Display Language
Tegic Language
Voice Calls
Fax Calls
Recording
Playback
* Feature is SIM / Network dependent.
Data Calls
Messages
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OPERATING INSTRUCTIONS
3.9. Public Man Machine Interface (MMI)
3.9.1 General
It is possible to operate all GSM telephones in the same way using the Public MMI. The following operations will work with all
GSM telephones. However, this information is restricted to those operations supported by the GD93 telephone.
The * and # in the following procedures should be replaced by and respectively. Also <SND> and <END> should be
replaced with and keys.
3.9.2 Reading the Phonebook Memory Location
# <MEMORY LOCATION>
Leading zeros can be left out of the location number, e.g. 007 can be 7.
3.9.3 Presentation of IMEI
* # 0 6 #
3.9.4 Security
Change PIN * * 0 4 * <OLD PIN> * <NEW PIN> * <NEW PIN> #
Change PIN2 * * 0 4 2 * <OLD PIN2> * <NEW PIN2> * <NEW PIN2> #
Unblock PIN * * 0 5 * <PIN UNBLOCKING KEY> * <NEW PIN> * <NEW PIN> #
Unblock PIN2 * * 0 5 * <PIN2 UNBLOCKING KEY> * <NEW PIN2> * <NEW PIN2> #
3.9.5 Call Hold
Place a Call on Hold 2 <SND>
Recall a Held Call 2 <SND>
Make a Second Call <TELEPHONE NUMBER> <SND>
Swap between two Held Calls 2 <SND>
End Held Call 0 <SND>
End Active Call 1 <SND>
Reject Incoming Call 0 <SND>
3.9.6 Call Waiting
Enable Call Waiting * 4 3 * <SND>
Disable Call Waiting # 4 3 * <SND>
Call Waiting Status * # 4 3 * # <SND>
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OPERATING INSTRUCTIONS
3.9.7 Calling Line Identification
Feature Service Code
Calling Line Identification Presentation (CLIP) 30
Calling Line Identification Restriction (CLIR) 31
Connected Line Presentation (CLOP) 76
Connected Line Restriction (CLOR) 77
Enable * <SERVICE CODE> * # <SND>
Disable # <SERVICE CODE> * # <SND>
Temporary Suppress Identification # 3 1 # <TELEPHONE NUMBER> <SND>
Temporary Display Identification * 3 1 # <TELEPHONE NUMBER> <SND>
3.9.8 Telecommunication Services used for Public MMI
Teleservice
Bearer Service
Service MMI Service Code
All teleservices 10
Telephony 11
All data teleservices 12
Facsimile services 13
Short Message Services (SMS) 16
All teleservices except SMS 19
Voice group services 17
Service MMI Service Code
All bearer services 20
All asynchronous services 21
All synchronous services 22
All data synchronous services 24
All data asynchronous services 25
All dedicated packet access 26
All dedicated PAD access 27
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3.9.9 Call Divert
Divert all calls 21
Divert all calls if busy 67
Divert calls if no reply 61
Divert if not reachable 62
OPERATING INSTRUCTIONS
Call Divert Type Service Code
Set (except “No Reply” Call
Bar
Set “No Reply” Call Bar * * <SERVICE CODE> * <FORWARD TELEPHONE NUMBER> * <TELECOM’ SERVICE> * <TIME
Clear # # <SERVICE CODE> * <TELECOMMUNICATION SERVICE> * # <SND>
Status * * # <SERVICE CODE> * <TELECOMMUNICATION SERVICE> * # <SND>
Clear all Call Diverts # # 0 0 2 #
* * <SERVICE CODE> * <FORWARD TELEPHONE NUMBER> * <TELECOMMUNICATION
SERVICE> # <SND>
TO RING (sec)> # <SND>
3.9.10 Call Bar
Call Ball Type Service Code
All outgoing calls 33
Outgoing International calls 331
Outgoing International calls except those to the PLMN country 332
All incoming calls 35
Incoming international calls when roaming 351
Set * <PASSWORD> * <TELECOMMUNICATION SERVICE> # <SND>
Clear # <TELECOMMUNICATION SERVICE> # <SND>
Status # <TELECOMMUNICATION SERVICE> # <SND>
Clear all Call Bar Types # 3 3 0 * <PASSWORD> # <SND>
Change Call Bar Password * * 0 3 * * <OLD PASSWORD> * <NEW PASSWORD> * <NEW PASSWORD> # <SND>
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OPERATING INSTRUCTIONS
3.10. Troubleshooting
The user is given the following information and advised to contact the dealer if the problems persist:
Problem Cause Remedy
Telephone will not switch
on
Extremely short battery
life for a new battery pack
Short battery life for an
old battery pack
Short battery life for NiMH battery pack
The battery level indicator
does not light when
charging
Calls cannot be made The telephone is locked. Unlock the telephone (Menu: Security: Phone Lock).
Calls cannot be made
from Fixed Dial Store
Calls cannot be received The telephone is not switched on. Switch the telephone on.
Emergency calls cannot
be made
Telephone numbers
cannot be recalled
The network in use and the condition of the
battery pack can affect battery life.
The battery pack was worn out. Replace with a new one.
The life of the battery pack is affected by
improper charging, this is inherent in all NiMH batteries.
If a battery is deeply discharged it will take a
short time before there is sufficient power in
the telephone to light the battery level
indicator .
Outgoing calls are barred. Disable the outgoing call barring (Menu: Security: Call Bar).
The telephone is not registered to a network. Move to a coverage area and operate the telephone after it
Incoming calls are barred. Disable the incoming call barring (Menu: Security: Call Bar).
The telephone is not registered to a network. Move to a coverage area and operate the telephone after it
User’s phone is not in a GSM coverage area.
The telephone is locked. Unlock the telephone (Menu: Security: Phone Lock).
Fixed Dial is switched on. Switch off Fixed Dial (Menu: Security: Fixed Dial).
Check that the battery pack is fully charged and correctly
connected to the telephone.
Avoid areas of poor reception. Ensure batteries are fully
charged. Additionally, for NiMH batteries, ensure batteries are
also discharged fully before recharging.
To maintain maximum performance, always use until the Low
Battery Warning appears and then fully recharge the battery
pack. To revive a Battery Pack, use the telephone until the
Low Battery Warning appears and then fully recharge three
times. However, if the battery life still is short, the battery pack
has eventually worn out. Replace with a new one.
Leave to charge for several minutes in temperatures between
+5°C and +35°C.
has registered with a network.
Check that SIM supports Fixed Dial Check if the Fixed Dial is
switched on (Menu: Security: Fixed Dial). Check the
telephone number is stored in the Fixed Dial.
has registered with a network.
Check that the antenna symbol is displayed. Move to a
coverage area and operate the telephone when the antenna
symbol is displayed.
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OPERATING INSTRUCTIONS
3.11. Important Error Messages
The following table is a list of error messages that may occur during use of the telephone, with a description and suggested
course of action:
Error Message Explanation / Remedy
Area not Allowed Roaming in the selected area is not allowed.
Network not Allowed Roaming with the selected network is not allowed.
Security Failure The network has detected authentication failure because the SIM is not registered with that network. Contact
the Service Provider.
SIM Blocked The SIM is blocked because the wrong PUK has been entered ten times. Contact the Service Provider.
SIM Error The telephone has detected a problem with the SIM. Switch the telephone off and then back on. If the
message does not disappear, contact the Service Provider.
Message Rejected
Store Full
PIN2 Invalidated The PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services controlled by
Warning Store Full
Continue?
Auto Redial List Full Redial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.
A message has been received but the message store is full. To receive messages, delete some of the currently
stored messages or set messages to automatically clear (Menu: Messages: Parameters: Auto Delete).
PIN2 cannot be used. Contact the Service Provider.
The message area is full. New messages cannot be stored until some of the currently stored messages are
deleted.
3.12. Security Codes
Code Type Number of Digits Description
Personal
Identification Number
(PIN)
PIN 2 4 to 8 Controls memory security. Supplied by the service provider.
PIN/PIN 2 Unblocking
Key
(PUK/PUK 2) 8 Used to unblock PIN and PIN 2. A PIN or PIN 2 will become blocked if the
Supplied by the
service provider.
Password 4 Controls the call bar function. If the wrong password is entered three
Lock Code 4 Controls telephone security.
Factory set to “0000”.
4 to 8 Controls SIM security. Supplied by the service provider.
wrong PIN or PIN 2 is entered three times. When the blocked PIN or PIN 2
is unblocked, a new PIN or PIN 2 must be entered. If the wrong PUK or
PUK 2 is entered 10 times, the cursor SIM will be unusable.
times, this service will be revoked. Supplied by the service provider.
3.13. SIM Personalisation
3.13.1 Introduction
SIM personalisation will limit the use of the telephone to a single SIM, a SIM supplied by one Network/Sub-network/Service
Provider or a SIM purchased by a company (corporation). If a personalised handset contains a SIM that is from a different
source, it will display the message “SIM ERROR” when switched on. This personalisation is sometimes referred to as SIM lock
or SIM latch.
3.13.2 Testing
To test a personalised handset when the user has not supplied the SIM, a SIM configured for test purposes (e.g. test SIM or
soft SIM) should be used. The mobile will recognise that the SIM is for testing purposes only and operate as normal.
MCUK001002C8 Section 3 Issue 1
Service Manual – 13 – Revision 0
OPERATING INSTRUCTIONS
3.13.3 Personalisation Function
Personalisation is activated during manufacture and then enabled at a later stage. Enabling/disabling is available by entering
a special key sequence immediately after power on. Once the enable/disable menu is shown it is possible to select the type of
personalisation. When personalisation is enabled it is only possible to disable it if the mobile contains an illegal SIM and the
sixteen digit Control Key (CK) is known. When enabled the CK is withheld from the user and cannot be read, for security
reasons.
There are two special key sequences to enter the enable/disable menu:
Key Sequence
Notes
Can only disable personalisation
Can both enable and disable personalisation
3.13.4 Disabling Procedure
1. or
2. to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.
3. .
4. the 16 digit Control Key.
5. .
6. the 16 digit Control Key.
7. .
The display will confirm which type of Personalisation has been disabled.
3.13.5 Enabling Procedure
1.
2. to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.
3. .
4. the 16 digit Control Key.
5. .
6. the 16 digit Control Key.
7. .
The display will confirm which type of Personalisation has been enabled.
Issue 1 Section 3 MCUK001002C8
Revision 0 – 14 – Service Manual
3.14. GSM Services Supported by PC Card
OPERATING INSTRUCTIONS
Bearer Service
Number
21 Asynchronous 300 bps Asynch 300 bps UDI or modem T or NT
22 Asynchronous 1.2 kbps Asynch 1.2 kbps UDI or modem T or NT
23 Asynchronous 1200/75 bps Asynch 1200/75 bps UDI or modem T or NT
24 Asynchronous 2.4 kbps Asynch 2.4 kbps UDI or modem T or NT
25 Asynchronous 4.8 kbps Asynch 4.8 kbps UDI or modem T or NT
26 Asynchronous 9.6 kbps Asynch 9.6 kbps UDI or modem T or NT
41 Dedicated PAD Access 300 bps Asynch 300 bps UDI T or NT
42 Dedicated PAD Access 1.2 kbps Asynch 1.2 kbps UDI T or NT
44 Dedicated PAD Access 2.4 kbps Asynch 2.4 kbps UDI T or NT
45 Dedicated PAD Access 4.8 kbps Asynch 4.8 kbps UDI T or NT
46 Dedicated PAD Access 9.6 kbps Asynch 9.6 kbps UDI T or NT
Bearer Service Rate
Access Struc-
ture
Access Rate
Information
Transfer
3.15. GSM Network Codes and Names
Country
ALBANIA +355 AMC MOBIL AMC - AL 276 01 GSM 900
ANDORRA +376 MOBILAND STA-MOBILAND 213 03 GSM 900
ARMENIA +374 ARMGSM RA-ARMGSM 283 01 GSM 900
AUSTRALIA +61 MOBILENET TELSTRA 505 01 GSM 900
AUSTRIA +43 A max. A max. 232 03 GSM 900
AZERBAIJAN +994 AZERCELL GSM AZE-AZERCELL GSM 400 01 GSM 900
BAHREIN +973 MOBILE PLUS BHR MOBILE PLUS 426 01 GSM 900
BELGIUM +32 PROXIMUS BEL PROXIMUS 206 01 GSM 900
BOSNIA &
HERZEGOVINA
BULGARIA +359 M-TEL GSM BG M-TEL GSM BG 284 01 GSM 900
CAMEROON +237 CAM CELLNET CAM CELLNET 624 01 GSM 900
CHINA +86 CT-GSM CHINA TELECOM 460 00 GSM 900
CROATIA +385 CRONET HR-CRONET 219 01 GSM 900
CYPRUS +357 CYTAGSM CY CYTAGSM 280 01 GSM 900
CZECH_REPUBLIC +42 EUROTEL GSM EUROTEL-CZ 230 02 GSM 900
DENMARK +45 SONOFON DK SONOFON 238 02 GSM 900
EGYPT +20 EGY CLICK GSM EGY CLICK GSM 602 02 not known
ESTONIA +372 EMT GSM EE EMT GSM 248 01 GSM 900
Access
Code
387 PTT-GSMBIH PTT-GSMBIH 218 90 GSM 900
Service or Operator Phone Display
OPTUS Mobile Yes Optus 505 02 GSM 900
VODAFONE AUS VODAFONE 505 03 GSM 900
A1 A1 232 01 GSM 900
one one 232 05 GSM 1800
mobistar B mobistar 206 10 GSM 900
CU-GSM CHINA UNICOM 460 01 GSM 900
Vip Net GDM d.o.o. HR VIP 219 10 GSM 900
OSKAR OSKAR 230 03 not known
Radio Mobil CZE PAEGAS-CZ 230 01 GSM 900
TDK-MOBIL DK TDK-MOBIL 238 01 GSM 900
Telia DK Telia DK 238 20 GSM 1800
mobilix mobilix 238 30 GSM 1800
MobiNil MobiNil 602 01 GSM 900
RADIOLINJA EESTI EE RLE 248 02 GSM 900
Network
Code
Error Correc-
tion Options
Band
MCUK001002C8 Section 3 Issue 1
Service Manual – 15 – Revision 0
OPERATING INSTRUCTIONS
Country
ETHIOPIA +251 ETMTN ETH-MTN 636 01 GSM 900
FIJI +679 VODAFONE FIJI VODAFONE FIJ 542 01 GSM 900
FINLAND +358 FINNET FINNET 244 09 GSM 1800
FRANCE +33 Bouygues Bouygues 208 20 GSM 1800
FRENCH POLYNESIA +689 TIKIPHONE F-VINI 547 20 GSM 900
GERMANY +49 D2 PRIVAT D2 262 02 GSM 900
GIBRALTAR +350 GIBTEL GIBTEL GSM 266 01 GSM 900
GREECE +30 Cosmote Cosmote 202 01 GSM 1800
HONG_KONG +852 HK SMC HK SMC 454 06 GSM 900
HUNGARY
HUNGARY
HUNGARY
ICELAND +354 Postur og simi IS SIMINN 274 01 GSM 900
INDIA +91 AirTel INA-AIRTL 404 10 GSM 900
INDONESIA +62 EXCELCOM IND-EXCELCOM 510 11 GSM 900
IRELAND +353 EIRCELL-GSM IRL EIR-GSM 272 01 GSM 900
ITALY +39 BLU I BLU 222 98 GSM 1800
JORDAN +962 Fastlink Fastlink 416 01 GSM 900
KUWAIT +965 MTCNet KT MTCNet 419 02 GSM 900
Access
Code
+36 PANNON GSM H PANNON GSM 216 01 GSM 900
Service or Operator Phone Display
Finland SONERA SONERA 244 91 GSM 900
RADIOLINJA FI RADIOLINJA 244 05 GSM 900
Telia Telia 244 03 GSM 1800
Itineris F Itineris 208 01 GSM 900
SFR F SFR 208 10 GSM 900
E-Plus E-Plus 262 03 GSM 1800
Telekom Mobilfunk D1 D1-TELEKOM 262 01 GSM 900
Viag Interkom D Interkom 262 07 GSM 1800
PANAFON GR PANAFON 202 05 GSM 900
TELESTET GR TELESTET 202 10 GSM 900
HK TELECOM CAMPERSANDW HKT 454 00 GSM 900
NEW WORLD NEW WORLD 454 10 GSM 1800
Orange Orange 454 04 GSM 900
P Plus P Plus 454 22 GSM 1800
P-Link P-Link 454 18 GSM 1800
PEOPLES PEOPLES 454 12 GSM 1800
SUNDAY SUNDAY 454 16 GSM 1800
Vodafone Vodafone 216 70 not known
WESTEL 900 H-WESTEL 900 216 30 GSM 900
BPL MOBILE BPL MOBILE 404 21 GSM 900
BPL MOBILE BPL MOBILE 404 27 GSM 900
BPL MOBILE BPL MOBILE 404 43 GSM 900
BPL MOBILE BPL MOBILE 404 46 GSM 900
ESSAR CELLPHONE ESSAR CELLPHONE 404 11 GSM 900
INA - TATA CELLULAR TATA CELLULAR 404 07 GSM 900
INA-ESCOTEL INA-ESCOTEL 404 12 GSM 900
INA-ESCOTEL INA-ESCOTEL 404 19 GSM 900
INA-ESCOTEL INA-ESCOTEL 404 56 GSM 900
MaxTouch MaxTouch 404 20 GSM 900
RPG Cellular NA RPG 404 41 GSM 900
SKYCELL SKYCELL 404 40 GSM 900
IND SATELINDOCEL IND SATELINDOCEL 510 01 GSM 900
TELKOMSEL IND TELKOMSEL 510 10 GSM 900
IRL - DIGIFONE IRL DIGIFONE 272 02 GSM 900
I WIND I WIND 222 88 GSM 1800
OMNITEL I OMNITEL 222 10 GSM 900
TELECOM ITALIA MOBIL I TIM 222 01 GSM 900
Network
Code
Band
Issue 1 Section 3 MCUK001002C8
Revision 0 – 16 – Service Manual
OPERATING INSTRUCTIONS
Country
LATVIA
LATVIA
LEBANON +961 Cellis RL Cellis 415 01 GSM 900
LESOTHO +266 VODACOM LESOTHO VCL COMMS 651 01 GSM 900
LITHUANIA +370 BITE GSM LT BITE GSM 246 02 GSM 900
LUXEMBOURG +352 Millicom 1800 -> TANGO TANGO 270 77 GSM 1800
MACAU +853 TELEMOVEL+ MAC-CTMGSM 455 01 GSM 900
MACEDONIA +389 MOBIMAK MKD-MOBIMAK 294 01 GSM 900
MALAWI +265 CALLPOINT 900 MW CP 900 650 01 GSM 900
MALAYSIA +60 MY DiGi MY DiGi 502 16 GSM 1800
MAURITIUS +230 CELLPLUS CELLPLUS-MRU 617 01 GSM 900
MOROCCO +212 ONPTGSM MOR ONPT GSM 604 01 GSM 900
NAMIBIA +264 MTC NAM MTC 649 01 GSM 900
NETHERLANDS +31 Ben NL Ben NL 204 16 GSM 1800
NEW_ZEALAND +64 BELLSOUTH BELLSOUTH NZ 530 01 GSM 900
NORWAY +47 NetCom GSM N NetCom GSM 242 02 GSM 900
OMAN +968 OMAN MOBILE OMAN MOBILE 422 02 GSM 900
PHILLIPINES +63 Globe Telecom PH GLOBE 515 02 GSM 900
PHILLIPINES Smart Communications SMART 515 03 GSM 1800
POLAND +48 ERA GSM PL-ERA GSM 260 02 GSM 900
PORTUGAL +351 P OPTIMUS P OPTIMUS 268 03 GSM 1800
QATAR +974 QATARNET QAT-QATARNET 427 01 GSM 900
RÉUNION +262 SRR SFR REUNION 647 10 GSM 900
RUSSIAN FEDERATION +701 BeeLine BeeLine 250 99 GSM 1800
SAUDI_ARABIA
SAUDI_ARABIA
SEYCHELLES +248 SEYCHELLES CELLULAR
SINGAPORE +65 M1-GSM M1-GSM-SGP 525 03 GSM 900
SLOVAK REPUBLIC +42 EUROTEL SK EUROTEL 231 02 GSM 900
SLOVAKIA GLOBTEL SK GLOBTEL 231 01 GSM 900
SLOVENIA +386 MOBITEL GSM (Slovenia) SI MOBITEL GSM 293 41 GSM 900
Access
Code
+371 BALTEL LV BALTEL 247 02 GSM 900
+966 EAE-ALJAWWAL EAE-ALJAWWAL 420 07 GSM 900
Service or Operator Phone Display
LMT GSM LV LMT GSM 247 01 GSM 900
LibanCell RL LibanCell 415 03 GSM 900
LITHUANIAN OMNITEL OMNITEL LT 246 01 GSM 900
LUXGSM L LUXGSM 270 01 GSM 900
MY TMTOUCH MY TMTOUCH 502 13 GSM 900
MY a.d.a.m MY a.d.a.m 502 17 GSM 900
MY celcom MY celcom 502 19 GSM 900
MY maxis MY maxis 502 12 GSM 900
KPN TELECOM NL KPN TELECOM 204 08 GSM 900
LIBERTEL NL LIBERTEL 204 04 GSM 900
NL Dutchtone NL Dutchtone 204 20 GSM 1800
TELFORT TELFORT 204 12 GSM 1800
Telenor Mobile N Telenor Mobil 242 01 GSM 900
Islacom ISLACOM 515 01 GSM 900
IDEA IDEA 260 03 GSM 1800
PL PLUS PL PLUS 260 01 GSM 900
TELECEL P TELECEL 268 01 GSM 900
TMN P TMN 268 06 GSM 900
MTS MTS-RUS 250 01 GSM 900
North-West GSM North-West GSM 250 02 GSM 900
MoPTT, DMTS-1 ALJAWWAL 420 01 GSM 900
CELLULAR SERVICE 633 01 GSM 900
SERVICES
ST-GSM ST-GSM-SGP 525 01 GSM 900
ST-GSM1800-SGP ST-GSM1800-SGP 525 02 GSM 1800
Network
Code
Band
MCUK001002C8 Section 3 Issue 1
Service Manual – 17 – Revision 0
OPERATING INSTRUCTIONS
Country
SOUTH_AFRICA
SOUTH_AFRICA
SPAIN +34 AIRTEL E AIRTEL 214 01 GSM 900
SRI_LANKA +94 DIALOG SRI DIALOG 413 02 GSM 900
SUDAN +249 SDN MOBITEL SDN MobiTel 634 01 GSM 900
SWEDEN +46 COMVIQ S COMVIQ 240 07 GSM 900
SWITZERLAND
SWITZERLAND
SWITZERLAND
SYRIA +963 MOBILE SYRIA SYR MOBILE SYR 417 09 GSM 900
TAIWAN +886 Chunghwa Chunghwa 466 92 GSM 900
TANZANIA +255 Tritel-TZ Tritel-TZ 640 01 GSM 900
THAILAND +66 AIS GSM TH AIS GSM 520 01 GSM 900
TURKEY
TURKEY
UKRAINE +380 GOLDEN TELECOM GOLDEN TELECOM 255 05 GSM 1800
UNITED ARAB
EMIRATES (UAE)
UNITED KINGDOM
(Guernsey)
(Jersey)
(Isle of Man)
VIETNAM +84 Mobi Fone VN Mobi Fone 452 01 GSM 900
Access
Code
+27 MTN MTN-SA 655 10 GSM 900
+41 Orange Orange 228 03 GSM 900
+90 PTT TELSIM GSM TR TELSIM 286 02 GSM 900
+971 UAE ETISALAT ETISALAT-G2 424 02 GSM 900
+44 BTCellnet UK BTCELLNET 234 10 GSM 900
Service or Operator Phone Display
VodaCom VodaCom-SA 655 01 GSM 900
AMENA AMENA 214 03 not known
MOVISTAR MOVISTAR 214 02 not known
MOVISTAR MOVISTAR 214 07 GSM 900
EUROPOLITAN S EUROPOLITAN 240 08 GSM 900
TELIA MOBITEL TELIA S 240 01 GSM 900
SWISS GSM SWISS GSM 228 01 GSM 900
diAx Swiss diAx Swiss 228 02 GSM 900
Far EasTone Far EasTone 466 01 GSM 900
KGT-ONLINE KGT-ONLINE 466 88 GSM 1800
ROC MOBITAI MOBITAI 466 93 GSM 900
TUNTEX TUNTEX 466 06 GSM 1800
TWN GSM TWN GSM 466 97 GSM 1800
TransAsia Telecom GSM TransAsia GSM 466 99 GSM 900
HELLO HELLO 520 10 GSM 1800
WP-1800 WP-1800 520 18 GSM 1800
PTT/TURKCELL GSM TR TURKCELL 286 01 GSM 900
UA KYIVSTAR UA KYIVSTAR 255 03 GSM 900
UA UMC UA UMC 255 01 GSM 900
UA WELLCOM UA WELLCOM 255 02 GSM 900
ONE2ONE one2one 234 30 GSM 1800
ORANGE ORANGE 234 33 GSM 1800
VODAFONE UK VODAFONE 234 15 GSM 900
GUERNSEY TELECOMS GUERNSEY TEL UK 234 55 GSM 900
Jersey Telecoms GSM Jersey Telecoms 234 50 GSM 900
PRONTO GSM MANX PRONTO GSM 234 58 GSM 900
Network
Code
Band
Issue 1 Section 3 MCUK001002C8
Revision 0 – 18 – Service Manual
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