EB-BSD30/EB-BSD50:95hrs maximum
EB-BLD30:190hrs maximum
EB-BSD30/EB-BSD50:180minutes
EB-BLD30:360minutes
Tx: 1710 - 1785MHz
Rx: 1805 - 1880MHz
Full rate/Half rate
Battery life figures are dependent on network conditions.
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or
cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or
products dealt with in this service manual by anyone else could result in serious injury or death.
Issue 1
Revision 0
This Service Manual is copyright and issued on the strict understanding that it is not to be reproduced, copied, or disclosed to
any third party, either in whole or part, without the prior written consent of Matsushita Communication Industrial UK Ltd.
Every care has been taken to ensure that the contents of this manual give an accurate representation of the equipment.
However, Matsushita Communication Industrial UK Ltd. accepts no responsibility for inaccuracies which may occur and
reserves the right to make changes to specification or design without prior notice.
The information contained in this manual and all rights in any designs disclosed therein, are and remain the exclusive property
of Matsushita Communication Industrial UK Ltd.
Other patents applying to material contained in this publication:
BULL CP8 PATENTS
Comments or correspondence concerning this manual should be addressed to:
Customer Support Department,
Matsushita Communication Industrial UK Ltd.,
Colthrop,Thatcham,
Berkshire. RG19 4ZD.
ENGLAND
Issue 1– ii –MCUK991001C8
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WARNINGS AND CAUTIONS
WARNING
The equipment described in this manual contains polarized capacitors utilising liquid electrolyte. These devices are entirely
safe provided that neither a short-circuit nor a reverse polarity connection is made across the capacitor terminals.
FAILURE TO OBSERVE THIS WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST,
POSSIBLE INJURY TO PERSONNEL RESULTING FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR
EXPLODING. EXTREME CARE MUST BE EXERCISED AT ALL TIMES WHEN HANDLING THESE DEVICES.
Caution
The equipment described in this manual contains electrostatic sensitive devices (ESDs). Damage can occur to these
devices if the appropriate handling procedure is not adhered to.
ESD Handling precautions
A working area where ESDs may be safely handled without undue risk of damage from electrostatic discharge, must be
available. The area must be equipped as follows:
Working Surfaces - All working surfaces must have a dissipative bench mat, SAFE for use with live equipment, connected via
a 1M2 resistor (usually built into the lead) to a common ground point.
Wrist Strap - A quick release skin contact device with a flexible cord, which has a built in safety resistor of approximately 1MΩ
shall be used. The flexible cord must be attached to a dissipative earth point.
Containers - All containers and storage must be of the conductive type.
Batteries
This equipment may contain an internal battery in addition to the external battery packs. These batteries are recyclable and
should be disposed of in accordance with local legislation. They must not be incinerated, or disposed of as ordinary rubbish.
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INTRODUCTION
1INTRODUCTION
1.1 Purpose of this Manual
This Service Manual contains the information and procedures required for installing, operating and servicing the Panasonic
GSM Personal Cellular Mobile Telephone system operating on the GSM Digital Cellular Network.
1.2 Structure of the Manual
The manual is structured to provide service engineering personnel with the following information and procedures:
1.General and technical information - provides a basic understanding of the equipment, kits and options, together with
detailed information for each of the major component parts.
2.Installation and operating information - provides instructions for unpacking, installing and operating the equipment.
3.Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of each major
component part. Step-by-step troubleshooting information is given to enable the isolation and identification of a
malfunction, and thus determine what corrective action should be taken. The test information enables verification of the
integrity of the equipment after any remedial action has been carried out.
4.Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of spare/
replacement parts.
1.3 Servicing Responsibilities
The procedures described in this manual must be performed by qualified service engineering personnel, at an authorised
service centre.
The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this manual.
MCUK991001C8Section 1Issue 1
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This section provides a general description and kit composition details for the GSM Handportable Telephone system and
optional kits.
Panasonic Model Numbers GD30 and GD50 are high performance, small, light, business GSM telephones. The following
features are included as standard:
1.Triple Rate which includes Full Rate, Half Rate and Enhanced Full Rate (EFR) speech, codec.
2.Dual Band, GSM900 and GSM1800 operation.
In addition, GD50 has a Desktop Handsfree function comprising integral echo cancellation and noise suppression.
2.2 Handportable Main Kit
The handportable main kit provides a standalone Class4 GSM telephone. The plug-in SIM contains the subscriber and network
information necessary to operate the phone on a GSM network.
2.2.1 GD30 Contents
NUMBERDESCRIPTIONPART NUMBER
1Main unit GD30EB-GD30
2Battery, Standard
3AC AdaptorEB-CAD70
—DocumentationSee Section9
2.2.2 GD50 Contents
NUMBERDESCRIPTIONPART NUMBER
1Main unit GD50EB-GD50
2Battery, Standard
3AC AdaptorEB-CAD70
—DocumentationSee Section9
Figure 2.1: Handportable Main Unit Kit Contents
or:
Battery, Large
or:
Battery, Large
EB-BSD30
EB-BLD30
EB-BSD50
EB-BLD30
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This section provides a brief guide to the operation and facilities available on the GD30 and GD50 mobile telephones. Refer to
the Operating Instructions supplied with the telephones for full operational information.
3.2 LCD Display
The handportable unit has a graphical chip on glass liquid crystal display in conjunction with the following icons:
Menu Number
Option Area
Figure 3.1: LCD display
TIndicates received signal strength: T strong signal area;\ weak signal area.
SIndicates that it is possible to make an emergency call.
Menu
Number
HDisplays the battery charge level: H Battery is at full charge; K Battery requires recharging;
Menu IconDisplays a small icon related to the current status of the telephone:
pIndicates that the navigation key (g) can be pressed. Each arrow will light individually to indicate which direction is valid.
Option Area Pressing the select key (B) will select the option displayed in the option area of the display.
The number of the feature pointed to by the pointer. To access a feature enter the menu number on the keypad.
G The battery icon flashes during charging. During car mount use, when the battery is fully charged, the battery icon will
not light.
Y telephone is roaming on a non-home network;
t using the “Call Divert” feature or the telephone has Call Divert set;
] shows that the vibration alert is switched on;
[ shows that telephone is in silent mode - no tones:
N indicates there are unread Short Text Messages (SMS.). Lit when SMS area is full;
O the telephone is locked;
U shows that normal character have been entered in Alpha Entry;
V shows that Greek character have been entered in Alpha Entry;
W shows that extended character have been entered in Alpha Entry;
X shows that numbers have been entered in Alpha Entry.
Following some operations the display will automatically clear after three seconds or after pressing any key except E.
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OPERATING INSTRUCTIONS
3.3 Location of Controls
Incoming/Charge indicator:
Green – incoming call.
Red – charging battery pack.
External connector:
Used to connect to external accessories or charging equipment.
g
B
A
D
C
E
0 to 9
#
Figure 3.2: Location of controls for GD30/GD50
Navigation Key. Scrolls through options or features menu and increases or decreases volume.
Select Key. Selects option shown in the Option Area of the display.
Phonebook Key. Browses through the Phonebook or stores a number in the Phonebook.
Changes the type of characters entered during Alpha Entry.
Send Key. Makes a call.
Clear Key. Clears the last digit entered, clears all digits when pressed and held or returns to
the previous display.
End Key. Ends a call or switches the telephone on/off when pressed and held.
Digit keys. Enter wild numbers or pauses when pressed and held. Where appropriate the 0
key scrolls up or down through abbreviated control names and then select to reveal the
international access code “+”.
Vibrator enable/disable Key. Press and hold to enable or disable the vibrator.
There is a close relationship between the Select Key, Navigation Key and display.
Figure 3.3: Concept of Operation
Pressing up and down (e) will move the pointer up and down and scroll through more information in the main area of the
display.
Pressing left and right (f) will scroll through options in the option area of the display. To choose the option press the Select
Key (B).
3.5 Alpha Entry
Alpha Entry is used to enter alphanumeric characters into Phonebook, Short Messages and the Greeting Message.
KeyCharacter/Operation
UVWX
1“ @ – , . ; : ! ¡ ? ¿ ( ) ‘ & % + – / < > = £ $ ¥ ¤ §1
2A B C a b cΑ Β ΓA Ä Å Æ B C Ç a à b c2
3D E F d e f∆ Ε ΖD E É F d e è é f3
4G H I g h iΗ Θ ΙG H I g h i ì 4
5J K L j k lΚ Λ ΜJ K L j k l5
6M N O m n oΝ Ξ ΟM N Ñ O Ö ø m n ñ o ò ö6
7P Q R S p q r sΠ ΡΣP Q R S p q r s ß7
8T U V t u vΤ Υ ΦT U Ü V t u ù ü v8
9W X Y Z w x y zΞ Ψ ΩW X Y Z w x y z9
CDeletes the character above the cursor, deletes the character to the left when at the end of the line or clears the entire entry
when pressed and held.
Each time a key is pressed it will display the next character. When another key is pressed or no key is pressed for a short time
the cursor will move to the next position.
To cycle between Greek characters (V), extended characters (W), numerals (X) and normal characters (U) press A.
3.5.1 Editing Alpha Entry
Pressing e will move the cursor up or down one line. Pressing f will move the cursor left or right one character. When the
cursor is moved over a character and another key pressed this will insert the new character.
Pressing C will delete the character to the left of the cursor.
3.6 Incoming Calling Line Identification (CLI)
When a call is received the last 6 digits of the CLI information is matched with the phonebook. Therefore an incoming call could
match to the wrong phonebook entry.
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OPERATING INSTRUCTIONS
3.7 Hot Key Dial Source List
The source for Hot Key Dial Numbers is normally ‘Phonebook’ or ‘Service Dial Numbers’. For some OEMs it may be a
requirement to store these numbers in the EEPROM. When the source is the EEPROM and the telephone software is updated,
the source numbers may be lost. Also, if the user changes the source of the Hot Key Dial numbers, it will not be possible to
redirect the source back to the EEPROM. However, in the event that an OEM would like the Hot Key Dial source to be stored
in the EEPROM, it is unlikely that the user will have the option to change the Hot Key Dial source.
It is possible to operate all GSM telephones in the same way using the Public MMI. The following operations will work with all
GSM telephones. However, this information is restricted to those operations that are supported by GD30 and GD50 telephones.
The * and # in the following procedures should be replaced by * and #, respectively. Also <SND> and <END> should be
replaced with D and E keys.
3.9.1 Reading Phonebook Memory Location
# <MEMORY LOCATION>
Leading zeros can be left out of the location number, e.g. 007 can be 7.
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OPERATING INSTRUCTIONS
3.9.6 Calling Line Identification
Calling Line Identification FeatureService Code
Calling Line Identification Presentation (CLIP)30
Calling Line Identification Restriction (CLIR)31
Connected Line Presentation (CLOP)76
Connected Line Restriction (CLOR)77
3.9.7 Telecommunication Services Used for Public MMI
Teleservice
ServiceMMI Service Code
All teleservices10
Telephony11
All data teleservices12
Facsimile services13
Short Message Services (SMS)16
All teleservices except SMS19
Voice group services17
Bearer Service
ServiceMMI Service Code
All bearer services20
All asynchronous services21
All synchronous services22
All data synchronous services24
All data asynchronous services25
All dedicated packet access26
All dedicated PAD access27
3.9.8 Call Divert
Call Divert TypeService Code
Divert all calls21
Divert calls if busy67
Divert calls if no reply61
Divert if not reachable62
All outgoing calls33
Outgoing international calls331
Outgoing international calls except those to the PLMN country332
All incoming calls35
Incoming international calls when roaming351
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OPERATING INSTRUCTIONS
3.10Troubleshooting
The user is given the following information and advised to contact the dealer if the problems persist:
ProblemCauseRemedy
Telephone will not switch
on
Extremely short battery
life for a new battery pack
Short battery life for an
old battery pack
Short battery life for NiMH battery pack
The battery level indicator
H does not light when
charging
Calls cannot be madeThe telephone is locked.Unlock the telephone (Menu: Security: Phone Lock).
Calls cannot be made
from Fixed Dial Store
Calls cannot be receivedThe telephone is not switched on.Switch the telephone on.
Emergency calls cannot
be made
Telephone numbers
cannot be recalled
The network in use and the condition of the
battery pack can affect battery life.
The battery pack was worn out.Replace with a new one.
The life of the battery pack is affected by
improper charging, this is inherent in all NiMH batteries.
If a battery is deeply discharged it will take a
short time before there is sufficient power in
the telephone to light the battery level
indicator H.
Outgoing calls are barred.Disable the outgoing call barring (Menu: Security: Call Bar).
The telephone is not registered to a network.Move to a coverage area and operate the telephone after it
Incoming calls are barred.Disable the incoming call barring (Menu: Security: Call Bar).
The telephone is not registered to a network.Move to a coverage area and operate the telephone after it
User’s phone is not in a GSM coverage area.
The telephone is locked.Unlock the telephone (Menu: Security: Phone Lock).
Fixed Dial is switched on.Switch off Fixed Dial (Menu: Security: Fixed Dial).
Check that the battery pack is fully charged and correctly
connected to the telephone.
Avoid areas of poor reception. Ensure batteries are fully
charged. Additionally, for NiMH batteries, ensure batteries are
also discharged fully before recharging.
To maintain maximum performance, always use until the Low
Battery Warning appears and then fully recharge the battery
pack. To revive a Battery Pack, use the telephone until the
Low Battery Warning appears and then fully recharge three
times. However, if the battery life still is short, the battery pack
has eventually worn out. Replace with a new one.
Leave to charge for several minutes in temperatures between
+5°C and +35°C.
has registered with a network.
Check that SIM supports Fixed DialCheck if the Fixed Dial is
switched on (Menu: Security: Fixed Dial). Check the
telephone number is stored in the Fixed Dial.
has registered with a network.
Check that the antenna symbol S is displayed. Move to a
coverage area and operate the telephone when the antenna
symbol is displayed.
3.11Important Error Messages
The following table is a list of error messages that may occur during use of the telephone, with a description and suggested
course of action:
Area not AllowedRoaming in the selected area is not allowed.
Network not AllowedRoaming with the selected network is not allowed.
Security FailureThe network has detected authentication failure because the SIM is not registered with that network. Contact
SIM BlockedThe SIM is blocked because the wrong PUK has been entered ten times. Contact the Service Provider.
SIM ErrorThe telephone has detected a problem with the SIM. Switch the telephone off and then back on. If the
Message Rejected
Store Full
PIN2 InvalidatedThe PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services controlled by
Warning Store Full
Continue?
Auto Redial List FullRedial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.
message does not disappear, contact the Service Provider.
A message has been received but the message store is full. To receive messages, delete some of the
currently stored messages or set messages to automatically clear (Menu: Messages: Parameters: Auto
Delete).
PIN2 cannot be used. Contact the Service Provider.
The message area is full. New messages cannot be stored until some of the currently stored messages are
deleted.
OPERATING INSTRUCTIONS
3.12Security Codes
Code TypeNumber of DigitsDescription
Personal Identification Number (PIN)4 to 8Controls SIM security. Supplied by the service provider.
PIN 24 to 8Controls memory security. Supplied by the service provider.
PIN/PIN 2 Unblocking Key
(PUK/PUK 2)8Used to unblock PIN and PIN 2. A PIN or PIN 2 will become blocked if the
wrong PIN or PIN 2 is entered three times. When the blocked PIN or PIN 2
is unblocked, a new PIN or PIN 2 must be entered. If the wrong PUK or
PUK 2 is entered 10 times, the cursorr SIM will be unusable.
Supplied by the service provider.
Password4Controls the call bar function. If the wrong password is entered three
times, this service will be revoked. Supplied by the service provider.
Lock Code4Controls telephone security.
Factory set to “0000”.
3.13SIM Personalisation
3.13.1Introduction
SIM personalisation will limit the use of the telephone to a single SIM, a SIM supplied by one Network/Sub-network/Service
Provider or a SIM purchased by a company (corporation). If a personalised GD30/GD50 contains a SIM that is from a different
source it will display the message “SIM ERROR” when switched on. This personalisation of GD30/GD50 is sometimes referred
to as SIM lock or SIM latch.
3.13.2Testing
To test a personalised GD30/GD50, when the user has not supplied the SIM, a SIM configured for test purposes (e.g. test SIM
or soft SIM) should be used. The mobile will recognise that the SIM is for testing purposes only and operate as normal.
3.13.3Personalisation Function
Personalisation is activated during manufacture and then enabled at a later stage. Enabling/disabling is available by entering
a special key sequence immediately after power on. Once the enable/disable menu is shown it is possible to select the type of
personalisation. When personalisation is enabled it is only possible to disable it if the mobile contains an illegal SIM and the
sixteen digit Control Key (CK) is known. When enabled the CK is withheld from the user and cannot be read, for security
reasons.
There are two special key sequences to enter the enable/disable menu:
Key sequenceNotes
7 4 6 B BCan only disable personalisation.
5 2 8 2 4 B BCan both enable and disable personalisation.
3.13.4Disabling Procedure
1.F746BB or 52824BB.
2.Fe to point at:
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.
3.FB.
4.F the 16 digit Control Key.
5.FB.
6.F the 16 digit Control Key.
7.FB.
The display will confirm which type of Personalisation has been disabled.
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OPERATING INSTRUCTIONS
3.13.5Enabling Procedure
1.52824BB.
2.Fe to point at
“SIM” for SIM Personalisation
”Network” for Network Personalisation
“Subnetwork” for Subnetwork Personalisation
”SP” for Service Provider Personalisation or
”Corporate” for Company Personalisation.
3.FB.
4.F the 16 digit Control Key.
5.FB.
6.F the 16 digit Control Key.
7.FB.
The display will confirm which type of Personalisation has been enabled.
3.14GSM Services Supported by PC Card
Bearer Service
Number
21Asynchronous 300 bpsAsynch300 bpsUDI or modemT or NT
22Asynchronous 1.2 kbpsAsynch1.2 kbpsUDI or modemT or NT
23Asynchronous 1200/75 bpsAsynch1200/75 bpsUDI or modemT or NT
24Asynchronous 2.4 kbpsAsynch2.4 kbpsUDI or modemT or NT
25Asynchronous 4.8 kbpsAsynch4.8 kbpsUDI or modemT or NT
26Asynchronous 9.6 kbpsAsynch9.6 kbpsUDI or modemT or NT
41Dedicated PAD Access 300 bpsAsynch300 bpsUDIT or NT
42Dedicated PAD Access 1.2 kbps Asynch1.2 kbpsUDIT or NT
44Dedicated PAD Access 2.4 kbps Asynch2.4 kbpsUDIT or NT
45Dedicated PAD Access 4.8 kbps Asynch4.8 kbpsUDIT or NT
46Dedicated PAD Access 9.6 kbps Asynch9.6 kbpsUDIT or NT
Total Access Comms52018
Tunisia+216Tunisian PTT60502
Turkey+90Turkcell28601
Telsim28602
Uganda+256Celtel Cellular64101
Network
Code
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OPERATING INSTRUCTIONS
CountryAccess Code Network Operator
Ukraine+380Mobile comms25501
United Arab Emirates+971UAE ETISALAT-G142401
United Kingdom+44Vodafone23415
(Guernsey)Guernsey Telecoms23455
(Jersey)Jersey Telecoms23450
(Isle of Man)Manx Telecom23458
Uzbekistan+7Daewoo GSM43404
Vietnam+84MTSC45201
Yugoslavia+381Mobile Telekom22001
Zimbabwe+263NET ONE64801
3.16Glossary of Terms
DTMFDual Tone Multiple Frequency tones. The numeric keys 0 to 9, and * and # will generate different
GSMGlobal System for Mobile communications. The name given to the advanced digital technology that the
Home countryThe country in which the home network operates.
Home networkThe GSM network on which subscription details are held.
Hot Key DialHot Key Dial allows quick access to numbers stored in the Phonebook of Service Dial Number list. The
Lock codeUsed for security of the telephone. Factory set to “0000”.
Message CentreWhere messages are sent before they are forwarded onto their destination. The Message Centre
Network operatorThe organisation responsible for operating a GSM network. Each country will have at least one
PasswordUsed for the control of the call bar function. Supplied by the service provider.
PINPersonal Identification Number used for SIM security. Supplied by the service provider.
PIN2Personal Identification Number used for the control of Fixed Dial Memory and call charge metering.
PUK/ PUK2PIN/PIN2 Unblocking Key. Used to unblock the PIN/PIN2. Supplied by the service provider.
RegistrationThe act of locking on to a GSM network. This is usually performed automatically by the telephone.
RoamingThe ability to use the telephone on networks other than the Home network.
Service Dial
Numbers
Service providerThe organisation responsible for providing access to the GSM network.
SIMSubscriber Identification Module. A small smart-card which stores unique subscriber and user-entered
Supplementary
service
Wild numbersSpaces in a stored telephone number. When the telephone number is recalled pressing a numeric key
DTMF tones when pressed during conversation. These are used to access voice mail, paging and
computerised home banking.
telephone uses.
source of the Hot Key Dial may be defined by the user or preprogrammed by the Service Provide. It is
most likely to be preprogrammed to the Service Dial Numbers by the Service Provider.
telephone number may be programmed into the SIM or supplied by the service provider.
network operator.
Supplied by the service provider.
Service Dial Numbers are predefined numbers that allow the user to access a set of special services
provided by the Service Provider. For example billing information or access to Voice Mail.
information such as Phone Book, Fixed Dial Memory and short messages. Supplied by the service
provider.
Network-controlled GSM functions supported by the telephone. Supplementary services may only be
available on a subscription bases.
will fill in a space. This can be used to restrict dialling to a specific area.
This section provides disassembly and reassembly procedures for the main components of GD30 and GD50 telephones.
These procedures MUST be performed by qualified service personnel, at an authorized service centre.
The following warnings and precautions MUST be observed during ALL disassembly/reassembly operations:
WARNING
The equipment described in this manual contains polarised capacitors utilising liquid electrolyte. These devices are entirely
safe provided that neither a short-circuit nor a reverse polarity connection is made across the capacitor terminals. FAILURE
TO OBSERVE THIS WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST, POSSIBLE
INJURY TO PERSONNEL RESULTING FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR EXPLODING.
EXTREME CARE MUST BE EXERCISED AT ALL TIMES WHEN HANDLING THESE DEVICES.
Caution
The equipment described in this manual contains electrostatic sensitive devices (ESDs). Damage can occur to these
devices if the appropriate handling procedure is not adhered to.
4.1.1 ESD Handling Precautions
A working area where ESDs may be safely handled without undue risk of damage from electrostatic discharge, must be
available. The area must be equipped as follows:
Working Surfaces – All working surfaces must have a dissipative bench mat, SAFE for use with live equipment, connected
via a 1M2 resistor (usually built into the lead) to a common ground point.
Wrist Strap – A quick release skin contact device with a flexible cord, which has a built in safety resistor of between 5k2 and
1M2 shall be used. The flexible cord must be attached to a dissipative earth point.
Containers – All containers and storage must be of the conductive type.
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DISASSEMBLY / REASSEMBLY INSTRUCTIONS
4.2 Disassembly
4.2.1 Case Removal
1.Remove the battery from the back of the telephone. Remove the four case screws located inside the battery compartment.
Figure 4.1: Screw removal
2.Remove the cover from the case by pulling from the connector end of the telephone. Care must be taken when separating
the case from the cover as the retaining clips may be very stiff – if necessary, re-attach the battery to provide extra support
for the case.
Figure 4.2: Case Disassembly
3.Remove the two screws securing the PCB assembly to the case. Lift the PCB assembly away from the case.