Glossary of Terms, Trouble Shooting,
Important Error Messages
Specifications .................34
Notes .....................35
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1
Before You Start
Thank you for purchasing this Panasonic G520 digital cellular telephone. This telephone is designed to operate on
the Global System for Mobile Communications (GSM).
These operating instructions detail use of the equipment contained in the Main Kit.
Some services are network dependent or may only be available on a subscription basis. Some functions are SIM
dependent. For more information contact your Service Provider.
Symbols Used
F Shows that you should press the following key(s).
,Text- Shows that the display text will be flashing.
Shows that the information is a Quick Tip.
Safety Information
This equipment is intended for use when supplied with power from the built-in charger or Dual Charger
(EB-CR520) through the AC Adaptor (EB-CA600). Other usage will invalidate any approval given to this
apparatus and may be dangerous.The use of approved accessories is recommended to ensure optimum
performance and avoid damage to your telephone.
Switch off your cellular telephone when in an aircraft. The use of cellular telephones in an aircraft may be
dangerous to the operation of the aircraft, disrupt the cellular network and may be illegal. Failure to observe
this instruction may lead to the suspension or denial of cellular telephone services to the offender, or legal
action or both.
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You are advised not to use the equipment at a refuelling point. You are reminded of the need to observe
restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in
progress. Never expose the battery pack to extreme temperatures (in excess of 60°C) or charge the battery
pack for much longer than recommended.
You MUST exercise proper control of your vehicle at all times. Do not use a hand held telephone or
microphone while you are driving. Find a safe place to stop first. Do not speak into a hands free microphone
if it will take your mind off the road. Acquaint yourself thoroughly with restrictions concerning the use of
cellular telephones within the country you are driving and observe them at all times.
Care must be taken when using the telephone in close proximity to personal medical devices, such as
pacemakers and hearing aids.
Fitting/Removing the SIM
The SIM is fitted into a holder at the back of the telephone underneath the battery.
Fitting the SIM
1
2
Removing the SIM
To remove the SIM follow the above steps in reverse.
3
4
2
5
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3
Fitting/Removing the Battery
Fit a fully charged battery pack. If the battery pack is not fully charged then it must be charged as shown in
“Charging the Battery” – see page 26.
Fitting the BatteryRemoving the Battery
1
3
2
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Your Telephone
Location of Controlsg Navigation key – pressing up/down scrolls through
options in the main area of the display or adjusts the
volume. Pressing left/right scrolls through options in the
option area of the display (see Display below)
B Select key – selects an option in the option area of
the display (see Display below)
A – accesses Phonebook or switches character types
D – makes a call or recalls recently dialled telephone
numbers
C – clears the last digit entered, clears all digits when
pressed and held or returns to the previous display
E – ends a call or switches the telephone on/off when
pressed and held
Digit keys 0 to 9, * and # the # key will switch on and off
vibration alert
4
Incoming/charging
indicator
External
connector
Antenna
Speaker
Display
Microphone
Page 8
Display
57
Location area - indicates
menu number, location
number, or alpha mode
Following some operations the display will automatically
clear after three seconds or after pressing any key.
Pana
Option area - shows options
that can be selected by B key
5
Y lights when you are registered to a non-home network
- roaming
t lights when call divert is enabled
] lights when vibration alert is enabled
[ lights when all tones or ring volume is off
N flashes when an unread message is stored or lights
when message area is full
O lights when phone lock is enabled
S indicates that it is possible to make emergency calls
T Indicates received signal strength - \weak
signal, T strong signal
H indicates the battery level - H full, L low
battery
p indicates that the Navigation key (g) can be
pressed
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Basic Operation
Power on/off
FEand hold to switch power on
A greeting will be displayed.
FEand hold to switch power off
Making a Call
Make sure that the telephone is switched on and the signal strength meter is displayed.
1 F area code and telephone number
2 FD
Emergency Calls
To make an emergency call the antenna symbol (S) must be present.
F112Dor press B when “SOS” is displayed in the option area of the display
6
00:01
Voice Call
Hold
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7
International Dialling
Using the Automatic International Access Code “+” you will be able to dial international numbers
without having to know the code for the international exchange.
1 F0and hold until a “+” appears
2 F country code or e to scroll through the abbreviated international
names
3 F area code and telephone number
4 FD
NOTE: Many countries include an initial “0” in the area code. This should, in most cases, be left out when dialling
international numbers. If you have difficulties making international calls, contact your Service Provider.
Country:
UK
Ending a Call
FE
Answering a Call
To receive a call the telephone must be switched on and the signal strength meter must be displayed.
F any key except E or g
Incoming
FEto reject the call
If a call is not answered the number of unanswered calls will be displayed.
F any key to clear the display
Accept
OK
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Calling Line Identification
This feature allows you to identify incoming calls and accept or reject them. The caller’s
telephone number, and name if stored in Phonebook, will be displayed.
NOTE: Call Line Identification may not always be available.
Home
+01234567
Adjusting Volume
Earpiece Volume
Four levels of earpiece volume are available.
During a call:Fato decrease b to increase
Ring and Key Volume
See “Ring Volume” page 25 and “Key Volume” page 25.
Vibration Alert
When vibration alert is switched on the telephone will vibrate when a call is received. Switching on
vibration alert will silence the ring volume. However, when the ring volume is adjusted after the
vibration alert is switched on, the telephone will ring and vibrate when a call is received.
During standby:
F # and hold to switch on or off, when switched on, the phone will
vibrate briefly
Accept
00:05
Ear
Volume
8
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Automatic Redial
When a call is unsuccessful the telephone will ask if you want to redial the telephone number again
automatically.
9
FBwhen “OK” is displayed in the option area
Auto Redial will countdown the display to the next redial
To stop redialling, FBwhen “Cancel” is displayed in the option area
If a call is repeatedly unsuccessful you will not be able to automatically redial the telephone number. In this case
you must redial the telephone number manually.
Auto Redial
00:32
Cancel
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Advanced Operation
Concept of Operation
There is a close relationship between the select key,
navigation key and the display.
Pressing e scrolls through the main area of the display.
Pressing f scrolls through options at the bottom right of
the display. To choose the option, press B.
DTMF Tones
DTMF tones can be sent during conversation. These are often used to access voice mail, paging and computerised
home banking. For example, you may need to input a number to remotely access voice mail messages.
Send DTMF Tones During a Call
F digits (0 to 9, # and *)
Pause Dial
Using pauses allows you to send DTMF tones automatically.
1 F telephone number
2 F0and hold until a “P” appears
3 F DTMF digits after the pause e.g. Enter the number to access voice
mail messages. Repeat step 2 for more pauses.
4 FD
When the call is successful DTMF tones will be sent every 3 seconds or when D is pressed
10
+01234P5
Menu
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11
Call Hold/Call Waiting
Holding/Resuming a Call
FBwhen “Hold” is displayed in the option area
FBwhen “Resume” is displayed in the option area
Making a Second Call
1 F telephone number, or recall from Phonebook – see Retrieving a Telephone Number page 15
2 FD
The first call will be placed on hold.
Receiving a Second Call
A second call can be received, if call waiting is switched on – see “Call Service” page 22. It is not possible to have
more than one fax or data call. All voice calls must be ended before you can make or receive a fax or data call.
Accept a Second Call
FBwhen “Accept” is displayed in the option area
The current call will be placed on hold.
Reject a Second Call
1 Ffto display “Reject” in the option area
2 FB
End Current Call and Receive Second Call
1 FEwith a waiting call
2 F any key except E or g
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Operation During Two Calls
Swap Between Calls
FBwhen “Swap” is displayed in the option area
End Current Call
1 Ffto display “End” in the option area
2 FB
The held call will remain held.
End Both Calls
FE
12
Held call
Current call
00:34
Home
Voice Call
2
Swap
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13
Stored Numbers
Note Pad
During a call you can enter numbers which you may wish to dial when the call has ended.
During a call:F telephone number
When the call has ended press Dto call that number
To store in Phonebook, press A while the number is displayed – see “Phonebook” page 20.
Recent Numbers
Recently dialled telephone numbers will be stored in “Last Dialled”.
If Calling Line Identification is available the caller’s telephone number for an answered call will be stored in
“Answered” and an unanswered call will be stored in “Unanswered”.
When the store is full the next telephone number will overwrite the oldest.
1 FD
2 Feto point at “Last Dialled”, “Answered” or “Unanswered”
3 FB
4 Feto point at the telephone number (or name) you wish to dial
You can store these telephone numbers into the Phonebook by pressing A.
5 FD
You can edit or delete the telephone number before dialling – see “Phonebook/Recall” page 20.
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Calling the Last Dialled Number
To redial your last called telephone number FDD
Returning an Unanswered Call
When the display shows that you have received calls but not answered them.
1 FB
The last caller’s telephone number will be displayed.
2 Feto point at the telephone number you wish to dial
3 FD
Phonebook
Telephone numbers are stored on your SIM. Therefore, the number of locations, length of name and number of
telephone numbers that can be stored are dependant on your SIM.
Storing a Telephone Number
1 F telephone number
2 FA
The telephone number entered in step 1 will be displayed.
3 Edit the displayed number if necessary
4 FBto enter the telephone number
5 F name – see “Alpha Entry” page 19
6 FBto enter the name
7 F location number – if you do not want Automatic location
14
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15
Automatic Location
The telephone number can be stored automatically at the first available location. This can
be done instead of entering a location number.
FBwhen “Any” is displayed in the option area of the display
Overwrite Protection
If a location is occupied you will be asked if you wish to overwrite the current information.
FBto overwrite the selected location
FCto choose another location number
Retrieving a Telephone Number
1 FA
2 Feto browse through the Phonebook
You can browse through the Phonebook in the order that was last used by the Phonebook menu –
see page 20.
The telephone number, or name, pointed can be dialled, recalled, edited or deleted.
Location:
(1-250)
-
0-9
Overwrite?
Home
(181)
Any
Ok
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View
This is used to review the telephone number and name together or just the name.
FBwhen “View” is displayed in the option area
Recall
1 Ffto display “Recall” in the option area
2 FB
Dialling
When the desired telephone number or name is displayed
FD
Editing
1 Ffto display “Edit” in the option area
2 FB
3 F new telephone number
4 FB
5 F new name
6 FB
Deleting
1 Ffto display “Delete” in the option area
2 FBtwice
16
Direct
Home
Work
20
Direct
Home
Work
20
Recall
Edit
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17
Speed Dial a Stored Number
1 F location number – leading zeros may be left out
2 F #
3 FD
Fixed Dial
The Fixed Dial Store is part of Phonebook, but with additional security. When the security feature Fixed Dial is
switched on it is only possible to make calls with telephone numbers that are in the Fixed Dial Store.
When Fixed Dial is switched on any manually dialled telephone numbers must match a telephone number in the
Fixed Dial Store.
To store, edit or delete a telephone number in the Fixed Dial Store “Fixed Dial” must be switched on – see Security
page 23. With Fixed Dial switched on, all telephone numbers can be added, edited or deleted as normal, but you will
be asked for PIN2 – see Security page 23.
“Wild” Numbers
“Wild” numbers are spaces that can be stored in a telephone number. The “wild” numbers must be filled before the
telephone number is dialled. In this way a call can be restricted to a specific area by storing the area code of a
telephone and when recalled the remainder can be added. The “wild” numbers can be anywhere within a stored
telephone number.
F0and hold until “_” appears to enter a wild number
When the telephone number is recalled pressing a numeric key will fill in a “wild” number.
+0123_45_
Menu
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Service Numbers
Your Service Provider may program some special telephone numbers into the Service Dial area of the Phonebook.
It is not possible to modify the telephone numbers stored in the Service Dial part of the Phonebook.
FAand hold
Fgto browse through the Service Dial list of telephone numbers
The telephone number pointed to can only be recalled or dialled.
Hot Key Telephone Numbers
It is possible to dial telephone numbers from the Phonebook or Service Dial part of Phonebook very quickly. Some
Hot Key telephone numbers may be reserved by the Service Provider, for example the first three Hot Key telephone
numbers may be linked to the Service Dial part of the Phonebook. To select a source for the Hot Key telephone
numbers see Personalise – page 25.
F1to 9 and hold
FD
18
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19
Alpha Entry
Alpha Entry is used to enter alphanumeric characters into Phonebook, Short Messages, Price Per Unit and the
Greeting Message.
KeyCharacter entry typeKeyCharacter entry type
Normal
(U)
1
Space“@,.;:!¡?¿()’&%+-/<>=£$¥¤§
2
ABCabc
3
DEFdef
4
GHIghi
5
JKLjkl
Each time a key is pressed it will display the next character. When another key is pressed or no key is pressed for a
short time the cursor will move to the next position.
To access the different character types, normal (U), numerals (X), Greek characters (V) and extended
characters (W) press A.
Editing Alpha Entry
Pressing e will move you up or down one line. Pressing f will move you left or right one character.When the
cursor is moved over a character and another key pressed this will insert the new character. Pressing C will
delete the character to the left of the cursor or delete the current line when pressed and held.
Greek
ΑΒΓ
∆ΕΖ
ΗΘΙ
ΚΛΜ
(V)
Extended
(W)
AÄÅÆBCÇaäåæàbc
DEÉFdeéèf
GHIghiì
JKLjkl
6
7
8
9
Normal
(U)
MNOmno
PQRSpqrs
TUVtuv
WXYZwxyz
Greek
ΝΞΟ
ΠΡΣ
ΤΥΦ
ΧΨΩ
(V)
Extended
(W)
MNÑOÖØmnñoöøò
PQRSpqrsß
TUÜVtuüùv
WXYZwxyz
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Additional Features
When the word “Menu” is in the option area of the display
pressing the B will display a menu of telephone features.
To select a feature press e so that the pointer is showing
next to the feature that you require then press B.
A quick way of selecting a feature is to press the menu
number shown in the bottom left of the display.
To leave the menu press C repeatedly.
During a call a restricted menu will be available.
Key Guard
Keyguard
Key Guard will prevent any keys from being accidentally
pressed e.g. when the telephone is being carried.
When a call is received Key Guard will be temporarily
disabled allowing you to press any key to answer the call.
When the telephone is mounted in the optional Car
Mount Kit Key Guard will be disabled.
Emergency calls can still be made.
Disabling Key Guard
FBtwice when “Free” is displayed in the
option area of the display.
Phonebook
Phonebook
Most common use of the Phonebook is covered in
Phonebook – see page 14.
When pointing to Browse pressing f will show “Loc’ns
(Locations)” to browse through Phonebook by location
number or “Name” to browse by name in alphabetical
order. When browsing by name pressing a lettered key
will take you to the first entry starting with that letter.
Review shows how many locations are available in the
Phonebook. Occupied locations are shown with “w“.
My Numbers is a convenient part of Phonebook where
your voice, fax and data telephone number(s) can be
stored and viewed.
Service Dial enables you to view or recall the service
dialling number(s) preprogrammed by your Service
Provider.
20
Browse
Create
Review
My Numbers
Service Dial
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Messages
Messages
You can receive, display, edit and/or send short text
messages, of up to 160 characters.
Before you can send a message you must enter the
Message Centre number into the Parameters. Your
Service Provider will supply the Message Centre
number.
When new messages are received, the message
indicator (N) flashes and they are automatically stored in
the message area of your SIM. When all the messages
are read, the N disappears. If the message area is full
the N lights and a new message will be rejected. To
receive new messages you will have to erase unwanted
messages.
Received messages will be stored in the Receive List.
Flashing “•” will indicate unread messages. Once the
message is selected, you can read, delete, edit and
Receive List
Send List
Create
Review
Parameters
Broadcasts
Receive
Message List
Topics
Languages
Auto Delete
Lifetime
Message Centre
Report
Protocol
21
reply. With the word “Sender” displayed or a telephone
number in quotation marks (” “), pressing D dials the
telephone number or pressing A stores the telephone
number in the Phonebook.
When a message has been sent or edited it will be
stored in the Send List.
Create will create a new message and send or store it in
the Send List.
Review allows you to review how much of the message
area is available.
Parameters
The Parameters are necessary for receiving or sending
messages.
Auto Delete will erase messages automatically. When
“Rcvd (Received) Read” is selected, a new message will
overwrite the oldest read message. When “Rcvd
(Received) Any” is selected, a new message will
overwrite the oldest message even though it may not
have been read.
Lifetime is the duration that your message is stored at the
Message Centre. Delivery attempts will be repeated until
the message has been delivered or the Life Time
expires.
The Message Centre is where messages are sent before
they are forwarded on to their destination. The Message
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Centre number may be pre-programmed into your SIM or
supplied by your Service Provider.
When your message has been delivered a confirmation
can be received if Report is set to “Yes”.
The Message Centre may be able to convert the
message to the format specified by Protocol.
Broadcasts
Broadcast Messages can display information about your
current area such as traffic or weather information.
The Message List will display the last received broadcast
messages.
By specifying the required subjects in the Topics List the
telephone will receive related messages. If the required
topic is not displayed, enter its topic code provided by
your Service Provider.
The preferred Language in which broadcast messages
are displayed can be changed.
Reading a Newly Received Message
FBwhen “Read” is displayed in the option
area of the display.
Call Service
Calls Service
Last Call will display the duration and call charge, if
available, of the last call during standby or the current
call during a call. Times are indicated as: hours (0-99),
minutes (0-59), second (0-59) - HH:MM:SS.
All Calls displays the accumulated duration and call
charge, if available, of incoming and outgoing calls. The
lock code is required to reset the timer and PIN2 is
required to reset the timer and call charge.
Call Waiting allows you to receive a second call during
your current call. When updating or checking the status
of call waiting the telephone must be registered with a
network.
Caller’s ID allows you to check the status of Calling Line
Identification. The telephone must be registered with a
network.
22
Last Call
All Calls
Call Waiting
Caller's Id
Withhold Id
Call Charge
Cost Left
Price/Unit
Max Cost
Warning At
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Using Withhold ID it is possible to check if you send
Calling Line Identification information when you make a
call. When checking the Status of Withhold ID the
telephone must be registered with a network.
Call Charge will set the cost of each unit for call charge
information and the required currency in which call
charge is displayed.
Using Max. Cost can restrict use of the telephone to a
specified number of units.
NOTE:The duration of one unit may vary during the day,
peak and off-peak times. Therefore, the call charge can
be calculated accordingly. However, call charge
information may not give an accurate reflection of the
tariffs charged by your Service Provider.
Call Divert
Call Divert
When Call Divert is enabled the divert icon (t)is
displayed.
You can divert voice, fax and data calls using different
circumstances and to different telephone numbers.
Voice Calls
Fax Calls
Data Calls
Cancel All
Status
23
When updating or checking the Status of Call Divert the
telephone must be registered with a network.
Security
Security
There are three types of security code for your
telephone:
Lock Code: Controls telephone security - Phone Lock.
Factory-set to “0000”.
PIN: Controls SIM security.
PIN2: Controls security for Fixed Dial Store and Call
Charge metering.
It is recommended that you memorise your security
codes. If you need to make a note of your security codes,
never write them in a way that they can be recognised by
another person. If you forget them contact your dealer for
the lock code or your Service Provider for PIN and PIN2.
Phone Lock will prohibit normal operation of the
telephone. Only emergency calls can be made and
received calls answered. Once the Phone Lock is
Phone Lock
Call Bar
PIN
PIN2
Fixed Dial
Bar Voice
Bar Fax
Bar Data
Cancel All
Status
Password
Page 27
enabled the lock icon (O) is displayed. To restore
normal operation, enter your lock code.
Call Bar is used to restrict certain outgoing and/or
incoming calls. Call Bar is controlled by a security
Password that is supplied by your Service Provider. When
updating or checking the Status of Call Bar the telephone
must be registered with a network. Different Call Bar
restrictions can be used for voice, fax and data calls. Any
combination of call restrictions can be set.
When the PIN is enabled you will be asked to enter the
PIN every time the telephone is switched on. If asked,
enter the PIN followed by B. The PIN can be changed
by pressing B when “Change” is displayed in the option
area of the display.
The PIN2 can be changed by pressing B when
“Change” is displayed in the option area of the display.
With Fixed Dial switched on you can only make calls with
the telephone numbers stored in Fixed Dial area of the
Phonebook – see Fixed Dial page 17. Emergency calls
can be made at any time. To use this function PIN2 is
required.
Network
Network
When not in your home country you may use a network
that you do not directly subscribe to, this is called
ROAMING. National Law may not permit roaming in your
home country.
New Network is used to manually select a network that is
available in your current location.
When the Search Mode is set to “Automatic” the telephone
will search through the preferred network list and select a
new network automatically. While the Search Mode is set
to “Manual” the telephone will display network(s) that are
available in your current location to ask you to select
one.
The Preferred Network List is used when the Search Mode
has been set to “Automatic”. The location numbers in the
Preferred Network List show the search priority.
Selecting “Insert” stores a new network in the currently
displayed location and then moves other networks down,
“Edit” overwrites the old network with a new one, and
“Add” stores a new network at the end of the list.
24
New Network
Search Mode
Network List
Page 28
Personalise
Personalise
The Language that the telephone will use for display
messages can be changed.
In Tones, the telephone key, ring and warning tones
(except low battery warning), can be switched off. When
All Tones are switched off the silent indicator ([)is
displayed.
When the Ring Volume is switched off the silent indicator
([) is displayed. Increasing the volume level above
maximum can set an escalating ring tone.
A different Ring Type can be used for voice, fax, data and
messages.
The Keep Alive timer will delay switching off the
telephone, when the telephone is mounted in the optional
Car Mount Kit and the vehicle ignition is turned off. If the
Language
Tones
Keep Alive
Auto Answer
Greeting
Backlight
DTMF Length
Defaults
Hot Key Dial
All Tones
Ring Volume
Ring Type
Key Volume
Warning Tone
Voice Calls
Fax Calls
Data Calls
Messages
25
ignition is turned off during a call the call will be
maintained. When the call ends the timer will start. If the
telephone is removed from the Car Mount Kit during the
specified delay time, the timer will be cancelled and the
telephone will not be turned off.
When Automatic Answer is switched on, and the telephone
is mounted in the optional Car Mount Kit, a call will be
answered without pressing any keys.
A personalised Greeting Message can be programmed for
when the telephone is switched on – see Alpha Entry
page 19.
The brightness of the Backlight can be changed.
DTMF Length can be changed between short and long.
Defaults will return your Personal Settings to their factory
default, except the lock code and language.
The source for the Hot Key telephone numbers can be
set using the Hot Key Dial menu.
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Battery Information
Low Battery
When the battery power is low a
warning tone will sound and a
LOW BATTERY message will
flash. The power will
automatically shut off shortly
after the warning tone. Fully
charge the battery pack or
replace it with a fully charged one.
During conversation finish your call immediately.
LOW
BATTERY
Charging the Battery
The battery pack must be attached to the telephone
before the AC Adaptor.
NOTE: DO NOT force the connector as this may
damage the telephone and/or the AC Adaptor.
When charging is complete remove the AC Adaptor.
To maintain maximum performance of Ni-MH Battery
Packs always use until the Low Battery Warning and
then fully recharge.
Operation of Battery Level Indicator
AC Adaptor
While chargingCharging complete
Telephone onKH
Telephone offKIndicator off
26
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27
Care and Maintenance
Pressing any of the keys may produce a loud
tone. Avoid holding the telephone close to the
ear while pressing the keys.
Extreme temperatures may have a temporary
effect on the operation of your telephone. This
is normal and does not indicate a fault.
Do not disassemble the equipment. There are
no user-serviceable parts.
Do not subject the equipment to excessive
vibration or shock.
Avoid contact with liquids. If the equipment
becomes wet immediately remove the power
and contact your dealer.
The equipment may be cleaned with a soft
cloth dampened with a mild detergent and
water. Petroleum based cleaners may damage
the equipment.
Do not leave the equipment in direct sunlight or
a humid, dusty or hot area.
Keep metallic items that may accidentally touch
the terminals away from the equipment.
Always charge the Battery Pack in a well
ventilated area, not in direct sunlight, between
+5°C and +35°C. It is not possible to recharge
the battery pack if it is outside this temperature
range.
Avoid recharging battery packs for longer than
recommended.
Do not incinerate or dispose of the battery
packs as ordinary rubbish. The battery packs
must be disposed of in accordance with local
legislation and may be recycled.
When disposing of any packing materials or old
equipment check with your local authorities for
information on recycling.
Page 31
Glossary of Terms
Other Information
DTMF Tones
GSM
Home countryThe country where your home network operates.
Home networkThe GSM network on which your subscription details are held.
Network
Operator
PasswordUsed for the control of the Call Bar. Supplied by your Service Provider.
PIN
PIN2
Dual Tone Multi-Frequency tones allow you to communicate with computerised telephone
systems, voice mailboxes etc.
Global System for Mobile Communications. The name given to the advanced digital
technology that your telephone uses.
The organisation responsible for operating a GSM network. Each country will have a different
network operator.
Personal Identification Number used for SIM security. Supplied by your Service Provider. If
the PIN is entered incorrectly 3 times, the PIN will be blocked.
Personal Identification Number used for the control of Fixed Dial Store and Call Charge
metering. Supplied by your Service Provider. If the PIN2 is entered incorrectly 3 times, the
PIN2 will be blocked.
28
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29
PUK/ PUK2
Registration
PIN/PIN2 Unblocking Key. Used to unblock the PIN/PIN2. Supplied by your Service Provider.
If the PUK/PUK2 is entered incorrectly 10 times, the PUK/PUK2 will be blocked.
The act of locking on to a GSM network. This is usually performed automatically by your
telephone.
RoamingThe ability to use your telephone on networks other than your Home network.
Service
Provider
The organisation responsible for providing access to the GSM network.
Subscriber Identity Module. A small smart-card which stores unique subscriber and
SIM
user-entered information such as Phonebook and Short Messages. Supplied by your Service
Provider.
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Trouble Shooting
Should any problem persist contact your dealer.
ProblemCauseRemedy
Telephone will not
switch on.
Extremely short
battery life for a new
battery pack.
Short battery life for
an old battery pack.
Short battery life for
Ni-MH battery pack.
The telephone
cannot be switched
on when charging
The network you are using and
the condition of the battery
pack can affect battery life.
The battery pack was worn
out.
The life of the battery pack is
affected by improper charging,
this is inherent in all Ni-MH
batteries.
When the Battery Pack has
been deeply discharged the
telephone will take a short time
to detect which type of Battery
Pack it is charging
Check that the Battery Pack is fully charged and correctly
connected to the telephone.
Replace with a new one.
To maintain maximum performance always use until the
Low Battery Warning and then fully recharge the battery
pack.
To revive the Battery Pack use the telephone until the Low
Battery Warning and then fully recharge, repeat this
process at least three times. However, if the battery life is
still short, the Battery Pack has eventually worn out.
Replace with a new one.
Leave the telephone charging the Battery Pack for a few
minutes before attempting to switch it on.
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31
ProblemCauseRemedy
The telephone is locked.Unlock the telephone (Menu: Security: Phone Lock)
Calls cannot be
made.
Outgoing calls are barred.Disable the outgoing call barring (Menu: Security: Call Bar)
The telephone is not registered
to a network.
Move to a coverage area and operate your telephone after
it has registered with a network.
Check your SIM supports Fixed Dial.
Calls cannot be
made from Fixed
Dial Store.
Check if the Fixed Dial is switched on (Menu: Security:
Fixed Dial).
Check the telephone number is stored in the Fixed Dial.
Calls cannot be
received.
Emergency calls
cannot be made.
Telephone numbers
cannot be recalled.
The telephone is not switched
on.
Incoming calls are barred.Disable the incoming call barring (Menu: Security: Call Bar)
The telephone is not registered
to a network.
You are not in a GSM
coverage area.
The telephone is locked.Unlock the telephone (Menu: Security: Phone Lock)
Fixed Dial is switched on.Switch off Fixed Dial (Menu: Security: Fixed Dial)
Switch the telephone on.
Move to a coverage area and operate your telephone after
it has registered with a network.
Check that the antenna symbol S is displayed. Move to a
coverage area and operate your telephone when the
antenna symbol is displayed.
Page 35
Important Error Messages
Area not
Allowed
Network not
Allowed
Security
Failure
SIM Blocked
SIM Error
Message
Rejected
Store Full
PIN2
Invalidated
Roaming in the selected area is not allowed.
Roaming with the selected network is not allowed.
The network has detected authentication failure because your SIM is not registered with that
network. Contact your Service Provider.
The SIM is blocked because the wrong PUK has been entered ten times. Contact your Service
Provider.
The telephone has detected a problem with the SIM. Switch the telephone off and then back on.
If the message does not disappear contact your Service Provider.
A message has been received but the message store is full. To receive messages, delete some
of the currently stored messages or set messages to automatically clear (Menu: Messages:
Parameters: Auto Delete)
The PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services
controlled by PIN2 cannot be used. Contact your Service Provider.
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33
Warning
Store Full
Continue?
Auto Redial
List Full
The message area is full. Your messages cannot be stored until some of the currently stored
messages are deleted.
Redial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.
NOTE: Charge time will be longer when the telephone is turned on. Battery life is affected by the network you are
using and the condition of the battery pack.
+5°C to +35°C
-20°C to +60°C
Battery Pack (EB-BS520)Battery Pack (EB-BL520)
140 x 46 x 20.3mm140 x 46 x 30.5mm
Up to 80
Up to 3
34
Up to 160
Up to 6
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35
Notes
Page 39
The Serial Number can be found on the outside of the telephone under the battery. For your convenience we
recommend that you note the following details as a record of your purchase.