Panasonic EB-CD400, EB-CR500, EB-HF500Z, EB-G500 Service Manual

Order Number: MCUK960901C8

Service Manual

G500 Personal Cellular Telephone Handheld portable

EB-G500

Car mount kit

EB-HF500Z

Dual charger

EB-CR500

DC Adaptor

EB-CD400

Issue 1 Revision 0

This Service Manual is copyright and issued on the strict understanding that it is not to be reproduced, copied, or disclosed to any third party, either in whole or part, without the prior written consent of Matsushita Communication Industrial UK Ltd.

Every care has been taken to ensure that the contents of this manual give an accurate representation of the equipment. However, Matsushita Communication Industrial UK Ltd. accepts no responsibility for inaccuracies which may occur and reserves the right to make changes to specification or design without prior notice.

The information contained in this manual and all rights in any designs disclosed therein, are and remain the exclusive property of Matsushita Communication Industrial UK Ltd.

Other patents applying to material contained in this publication: BULL CP8 PATENT INNOVATRON PATENTS

Comments or correspondence concerning this manual should be addressed to: Customer Support Department,

Matsushita Communication Industrial UK Ltd., Colthrop, Thatcham, Berkshire. RG19 4ZD. ENGLAND

Issue 1 ii MCUK960901C8 Revision 0 Service Manual

TABLE OF CONTENTS

1 INTRODUCTION

1.1 Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.2 Structure of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.3 Servicing Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

2 GENERAL DESCRIPTION

2.1General ........................................................2-1

2.2 Handportable Main Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.3HandsfreeCarMountKit ...............................................2-2

2.4HolderKit .......................................................2-3

2.5DCAdaptor ......................................................2-3

2.6 Dual Charger and Carry Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.7 Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.8 PCMCIA Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.8 Kit Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

3 OPERATING INSTRUCTIONS

3.1General ........................................................3-1

3.2 LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.3 Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.4 G500 Function Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.5 Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.6Troubleshooting....................................................3-5

3.7 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.8 Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3.9 GSM Services Supported by PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

3.10 GSM Network Codes and Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

3.11 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

4 INSTALLATION GUIDE

4.1General ........................................................4-1

4.2HandsfreeCarMountKit ...............................................4-1

4.3DCAdaptor ......................................................4-6

5 DISASSEMBLY/REASSEMBLY INSTRUCTIONS

5.1General ........................................................5-1

5.2 Handportable Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.3DualCharger......................................................5-8

5.4 Handsfree Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

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6 TECHNICAL SPECIFICATIONS

6.1General.........................................................6-1

6.2HandportableUnit ...................................................6-1

6.3 Handsfree Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6.4DualCharger......................................................6-5

6.5 AC Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.6 DC Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.7 Battery Pack (S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.8 Battery Pack (M) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.9 Battery Pack (XL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

7 TEST AND MEASUREMENT

7.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7.2 Test Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

7.3ExternalTesting ....................................................7-8

7.4 External Test Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16

7.5 Adjustment Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

7.6 SIM Personalisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29

8 CIRCUIT DIAGRAMS

8.1 Handheld Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

8.2 Handsfree Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

9 PCB LAYOUT DIAGRAMS

9.1 Handheld Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

8.2 Handsfree Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

10 PARTS LIST

10.1HandheldUnit....................................................10-1

10.2 Handsfree Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

10.3 Handheld Replacement Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

10.4 Handsfree Replacement Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15

10.5DualCharger ................................................... 10-22

10.6 DC Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22

10.7 PCMCIA Data Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22

Issue 1 iv MCUK960901C8 Revision 0 Service Manual

WARNINGS AND CAUTIONS

WARNING

The equipment described in this manual contains polarised capacitors utilising liquid electrolyte. These devices are entirely safe provided that neither a short-circuit nor a reverse polarity connection is made across the capacitor terminals. FAILURE TO OBSERVE THIS WARNING COULD RESULT IN DAMAGE TO THE EQUIPMENT OR, AT WORST, POSSIBLE INJURY TO PERSONNEL RESULTING FROM ELECTRIC SHOCK OR THE AFFECTED CAPACITOR EXPLODING. EXTREME CARE MUST BE EXERCISED AT ALL TIMES WHEN HANDLING THESE DEVICES.

Caution

The equipment described in this manual contains electrostatic sensitive devices (ESDs). Damage can occur to these devices if the appropriate handling procedure is not adhered to.

ESD Handling precautions:

A working area where ESDs may be safely handled without undue risk of damage from electrostatic discharge, must be available. The area must be equipped as follows:

Working Surfaces - All working surfaces must have a dissipative bench mat, SAFE for use with live equipment, connected via a 1M2 resistor (usually built into the lead) to a common ground point.

Wrist Strap - A quick release skin contact device with a flexible cord, which has a built in safety resistor of between 5k2 and 1M2 shall be used. The flexible cord must be attached to a dissipative earth point.

Containers - All containers and storage must be of the conductive type.

Batteries

This equipment contains an internal battery in addition to the external battery packs. These batteries are re-cyclable and should be disposed of in accordance with local legislation. They must not be incinerated, or disposed of as ordinary rubbish.

MCUK960901C8 v Issue 1 Service Manual Revision 0

WARNINGS AND CAUTIONS

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Issue 1 vi MCUK960901C8 Revision 0 Service Manual

INTRODUCTION

1 INTRODUCTION

1.1 Purpose of this Manual

This Service Manual contains the information and procedures required for installing, operating and servicing the Panasonic GSM Personal Cellular Mobile Telephone system operating on the GSM Digital Cellular Network.

1.2 Structure of the Manual

The manual is structured to provide service engineering personnel with the following information and procedures:

1. General and technical information - provides a basic understanding of the equipment, kits and options, together with detailed information for each of the major component parts.

2. Installation and operating information - provides instructions for unpacking, installing and operating the equipment.

3. Servicing information - provides complete instructions for the testing, disassembly, repair and reassembly of each major component part. Step-by-step troubleshooting information is given to enable the isolation and identification of a malfunction, and thus determine what corrective action should be taken. The test information enables verification of the integrity of the equipment after any remedial action has been carried out.

4. Illustrated parts list - provided to enable the identification of all equipment components, for the ordering of spare/replacement parts.

1.3 Servicing Responsibilities

The procedures described in this manual must be performed by qualified service engineering personnel, at an authorised service centre.

The service engineering personnel are responsible for fault diagnosis and repair of all equipment described in this manual.

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INTRODUCTION

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Issue 1 Section 1 MCUK960901C8 Revision 1 1- 2 Service Manual

GENERAL DESCRIPTION

2 GENERAL DESCRIPTION

2.1 General

This section provides a general description and kit composition details for the GSM Handportable Telephone system and optional kits.

The GSM handportable may be configured as:

1. Handportable unit.

2. Vehicle-powered (DC adaptor) handportable unit.

3. Handsfree vehicle-mounted unit.

4. PC fax: send and receive (via PCMCIA Interface card).

2.2 Handportable Main Kit

The handportable main kit provides a standalone class 4 GSM telephone. The plug-in SIM contains the subscriber and network information necessary to operate the phone on a GSM network.

Figure 1:

Handportable Main Unit Kit 500-0201

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 Main unit EB-G500

2 Battery EB-BM500 3 Adaptor EB-CA400 UK/EU/SA/TH

— Operating instructions ZD71348A

MCUK960901C8 Section 2 Issue 1 Service Manual 2 - 1 Revision 0

GENERAL DESCRIPTION

2.3 Handsfree Car Mount Kit

The handsfree car mount kit enables the handportable to be mounted in a vehicle, and to operate in handsfree mode.

The handsfree unit contains a speaker, with separate volume control. Speech is via a microphone mounted on the dashboard or the sun visor.

The handsfree unit also provides external power for the handheld internal charger.

Figure 2:

Handsfree Car Mount Kit 500-0202

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 Handsfree unit EB-HF400 2 Holder – G350/G400 EB-KA400 3 Holder – G500 EB-KA500 4 Handsfree microphone EBM1177 5 Adjustable angle bracket EBN0001 6 Adjustable angle bracket EBN0002 7 Power supply cable EBW70090

Issue 1 Section 2 MCUK960901C8 Revision 0 2 - 2 Service Manual

GENERAL DESCRIPTION

2.4 Holder Kit

The holder kit allows convenient mounting of the telephone in a vehicle. In conjunction with the DC adaptor this can make a simple car mount kit. The adjustable angle bracket and telephone holder are attached to a convenient fixing point in the vehicle.

Figure 3:

Holder Kit 500-0204

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 Holder EB-KA500 2 Adjustable angle bracket EBN0002

2.5 DC Adaptor

The DC adaptor kit enables the handportable unit to be powered from a vehicle battery, provided that the vehicle has a cigar lighter socket.

One end of the DC adaptor plugs into the handportable with the telephone battery connected. The other end of the adaptor is pushed into the cigar lighter socket.

Figure 4:

MCUK960901C8 Section 2 Issue 1 Service Manual 2 - 3 Revision 0

DC Adaptor 500-0203

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 DC Adaptor unit EB-CD400A

GENERAL DESCRIPTION

2.6 Dual Charger and Carry Case

The dual charger has two charging slots, enabling the telephone battery to be charged individually or as a part of the whole telephone assembly.

Figure 5:

Dual Charger and Carry Case 500-0205

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 Dual charger EB-CR500 2 Carry case EB-YK400

2.7 Battery Packs

There are three battery packs, all of which use Ni-MH. The Battery Pack (S) is 600mAh; the Battery Pack (M) is 850mAh and the Battery Pack (XL) is 1600mAh.

Figure 6:

Battery Packs 500-0206

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 Battery Pack (S) EB-BS500 2 Battery Pack (M) EB-BM500 3 Battery Pack (XL) EB-BX500

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GENERAL DESCRIPTION

2.8 PCMCIA Interface Card

The PCMCIA interface card is used with the handportable and a laptop personal computer to provide a PC fax and modem facility.

Figure 7:

PCMCIA Card 500-0207

IDENTIFICATION NUMBER DESCRIPTION PART NUMBER

1 PCMCIA Interface card EB-PA400 2

Handsfree unit – connection

Telephone – connection

—

MCUK960901C8 Section 2 Issue 1 Service Manual 2 - 5 Revision 0

GENERAL DESCRIPTION

2.8 Kit Composition

UNIT NAME AND NUMBER KIT CONTENTS

Main Unit Kit

Operating Instructions

EB-G500 Main Unit EB-BM500 Battery Pack (M) EB-CA400 AC Adaptor (‘EU’, ‘SA’, ‘TH’ or ‘UK’) ZD70052C GSM Network Codes and Names and at least one operating instruction, quick reference and quick start from below.

Arabic ZD71411A Chinese ZD71412A Czech ZD71496A Danish ZD71349A Dutch ZD71350A English ZD71348A Finnish ZD71351A French ZD71352A German ZD71353A Greek ZD71354A Hungarian ZD71497A Italian ZD71355A Norwegian ZD71356A Polish ZD71498A Portuguese ZD71357A Russian ZD71495A Spanish ZD71358A Swedish ZD71359A Turkish ZD71360A

Quick Reference

Quick Start

Car Mount Kit

EB-HF400Z

Arabic ZD71413A Chinese ZD71414A Czech ZD71500A Danish ZD71362A Dutch ZD71363A English ZD71361A Finnish ZD71364A French ZD71365A German ZD71366A Greek ZD71367A Hungarian ZD71501A Italian ZD71368A Norwegian ZD71369A Polish ZD71502A Portuguese ZD71370A Russian ZD71499A Spanish ZD71371A Swedish ZD71372A Turkish ZD71373A

Arabic ZD71428A Chinese ZD71429A Czech ZD71504A Danish ZD71416A Dutch ZD71417A English ZD71415A Finnish ZD71419A French ZD71418A German ZD71420A Greek ZD71421A Hungarian ZD71505A Italian ZD71422A Norwegian ZD71423A Polish ZD71506A Portuguese ZD71424A Russian ZD71503A Spanish ZD71425A Swedish ZD71426A Turkish ZD71427A

EB-HF400 H/F Unit EB-KA400 Holder – G350/G400 EB-KA500 Holder – G500 EBM1177 Microphone EBN0001 AA Bracket EBN0002 AA Bracket 2 EBW70090 Power Supply Cable

Holder Kit

EB-KA500Z

Other Optional Accessories

Issue 1 Section 2 MCUK960901C8 Revision 0 2 - 6 Service Manual

EB-KA500 Holder EBN0002 AA Bracket 2

EB-CD400A DC Adaptor EB-CR500 Dual Charger EB-YK400 Carry Case EB-BS500 Battery Pack (S) EB-BM500 Battery Pack (M) EB-BX500 Battery Pack (XL) EB-PA400 PCMCIA Data Interface Card EB-CA400 AC Adaptor

OPERATING INSTRUCTIONS

3 OPERATING INSTRUCTIONS

3.1 General

This section provides a brief guide to the operation and facilities available on the G500 handportable unit. Refer to the Operating Instructions for full operational information.

3.2 LCD Display

The G500 handportable unit has a 3 line by 12 character chip on glass liquid crystal display in conjunction with the following icons:

Panasonic

G500

GSM Phone

Figure 1:

Following some operations the display will automatically clear after three seconds or after pressing any key except

The display will also show other symbols that will indicate which key can be pressed next or the current setting of a function:

TheSkey can be pressed or this is the active call when there are two calls.

This is the held call when there are two calls.

This is the current setting for the chosen function.

ThePkey can be pressed.

F:a{}A

LCD display 500-0301

Displays the battery charge level:

Battery is at full charge.

Battery requires recharging.

The battery icon flashes during charging.

During car mount use, when the battery is fully charged, the battery icon will not light. Indicates that you are registered on a non-home network. Indicates that a call is in progress or flashes when a call is on hold. Indicates the reception of a short text message from the Short Message Service (SMS).

This icon will flash when a message has not been read. Indicates that it is possible to make an emergency call. Indicates received signal strength:

Strong signal area.

Weak signal area. Indicates that theVandUkeys can be pressed. Indicates that theOkey can be pressed.

Pressing the F key will toggle between upper and lower case.

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OPERATING INSTRUCTIONS

3.3 Location of Controls

Extrenal

connector

Antenna

Earpiece

Figure 2:

Incomming/Charge

indicator

Incoming/Charge indicator:

Green – incoming call. Red – charging battery pack.

Display

Vibration alert

switch

Vibration alert switch:

ON – telephone will vibrate with an incoming call. OFF – telephone will ring with an incoming call.

Microphone

External connector:

Used to connect to external accessories or charging equipment.

Location of controls for G500 500-0302

and

Digit keys

Increases or decreases volume, scrolls through options or function menu.

Enters data, selects an option or confirms an action. Records or plays back voice memo. Enters function menu or changes between upper and lower case letters. Recalls memory, accesses short messages, displays the rest of a telephone number or name tag

when pressed and held. Makes a call. Clears the last digit entered, clears all digits when pressed and held or returns to the previous

display. Ends a call or switches the telephone on/off when pressed and held.

0to9,*

and#. Where appropriate the0key will enter the international access code “+”, wild

numbers or pauses when pressed and held.

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3.4 G500 Function Menu Structure

Call meter

Last call meter Accumulated call meter Price per unit Call limit

Divert

All calls If busy No answer Unreachable Status

OPERATING INSTRUCTIONS

Call bar

All outgoing Outgoing international Outgoing international except home All incoming Incoming while roaming Status New password

Messages

Read a message Delete a message Automatically clear messages Send/edit a message Message centre Cell broadcast

Customise

Language Ring volume Ring type DTMF tone type Automatic redial Automatic answer Ignition off timer

Hold call

Delete voice memo

Send DTMF

Call waiting

Set call waiting Status

Networks

Manual network selection Preferred network list My telephone number

Security

Lock level New lock code PIN on/off New PIN New PIN2 Fixed dial

Figure 3:

MCUK960901C8 Section 3 Issue 1 Service Manual 3 - 3 Revision 0

Function menu 400-0640

OPERATING INSTRUCTIONS

3.5 Basic Operation

FUNCTION KEY OPERATION

To switch ON/OFF To receive a telephone call

To make a telephone call:

Manually From memory

To clear misdialled digit(s):

Last digit

All digits To check overflow digits To redial last number:

Last dialled number

Other number in last dialled number list To adjust volume:

and hold

Any key except

Telephone number +

followed by phone book number +

and hold

Key volume – during standby Ear volume – during a call Ring volume To end a telephone call Emergency calls Store a telephone number in memory Recall a number from memory

to increase,Vto decrease

F72,U

112+S

telephone number +

– the display must not show any numbers

to increase,Vto decrease

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OPERATING INSTRUCTIONS

3.6 Troubleshooting

The user is given the following information and advised to contact the dealer if the problems persist:

Problem Causes and Solutions

Telephone will not switch on

Short battery life

Battery level indicator ( does not light when charging

Calls cannot be made

Calls cannot be made from Fixed Dial Memory

Calls cannot be received

)

Check that the battery pack is fully charged and correctly connected to the telephone.

Battery life is affected by the network you are using and the condition of the battery pack. The life of the battery pack is affected by improper charging, this is inherent in all Ni-MH and Ni-Cd batteries. To maintain maximum performance always use until the low battery warning and then fully recharge the battery pack. To revive the battery pack use the telephone until it switches off and then fully recharge three times. However, the battery pack will eventually wear out and must be replaced with a new one.

If a battery is deeply discharged it will take a short time before there is sufficient power in the telephone to display the battery level indicator ( The battery pack must be charged in a temperature no lower than +5°C and no higher than +35°C.

Calls cannot be made when the telephone is locked or outgoing calls are barred. Check that the telephone is registered to a network. Move to a coverage area and operate your telephone after it has registered with a network.

Check the telephone number is stored in Fixed Dial Memory or your SIM supports Fixed Dial Memory.

To receive a call the telephone must be switched on. Calls cannot be received when incoming calls are barred.

Emergency calls cannot be made

Telephone numbers cannot be recalled

Check that the antenna symbol

telephone when the antenna symbol is displayed.

Memory cannot be recalled when the telephone is fully locked or “Fixed Dial” is switched on.

is displayed. Move to a coverage area and operate your

3.7 Error Messages

The following table is a list of error messages that may occur during use of the telephone, with a description and suggested course of action:

AREA NOT ALLOWED

BLACKLIST FULL

INVALID SIM

LOCK CODE INVALID

Roaming in the selected area is not allowed.

Blacklist of unsuccessfully dialled numbers is full. Switch the telephone off and then on again. Telephone numbers are removed from the blacklist after twenty-four hours.

Your SIM cannot be used in the telephone. The telephone may be personalised to a particular SIM or network. Contact your service provider.

A wrong lock code has been entered. Re-enter the correct lock code.

LOW BATTERY

MESSAGE REJECTED

MCUK960901C8 Section 3 Issue 1 Service Manual 3 - 5 Revision 0

The battery power is low. Replace with a fully recharged battery pack or recharge the battery pack.

A message has been received but the message area is full. To receive messages delete some of the currently stored messages or set messages to automatically clear.

OPERATING INSTRUCTIONS

NETWORK ERROR

NETWORK NOT ALLOWED

NETWORK REJECTED

NO SIM PRESENT

The message sent has failed because of a network error. Check that the Message Centre number is correct or wait for a short while and retry.

Roaming with the selected network is not allowed.

The supplementary service requested has been rejected by the network because of a system failure. Wait for a short while and retry.

The telephone has not detected a SIM. If a SIM is present remove and then replace it and

make sure that the SIM holder is locked shut. NOT ALLOWED The entered security code is too short. Enter an appropriate security code. TEL. NUMBER

TOO LONG MAX = 20

PASSWORD INVALID

PIN BLOCKED/ PIN2 BLOCKED

PIN INVALID/ PIN2 INVALID

The memory capacity for storing overflow digits in your SIM is full. You cannot enter more

than twenty digits until some of the overflow telephone numbers stored in memory are

deleted.

A wrong password has been entered. Enter the correct password.

The PIN/PIN2 is blocked because the wrong number has been entered three times. The

telephone will ask you to enter the PUK/PUK2 then you will have to enter a new PIN/PIN2.

The PUK/PUK2 is supplied by your service provider.

A wrong PIN/PIN2 has been entered. Enter the correct PIN/PIN2.

PIN2 INVALIDATED

The PIN2 is blocked permanently because the wrong PUK2 has been entered ten times.

Supplementary services controlled by PIN2 cannot be used. Contact your service provider. PLEASE RETRY The supplementary service requested has failed. Wait for a short while and retry. PUK INVALID/

PUK2 INVALID SECURITY

FAILURE

SIM BLOCKED

SIM ERROR

A wrong PUK/PUK2 has been entered. Enter the correct PUK/PUK2.

The network has detected authentication failure because your SIM is not registered with that

network. Contact your service provider.

The SIM is blocked because the wrong PUK has been entered ten times. Contact your

service provider.

The telephone has detected a problem with the SIM. Switch the telephone off and then back

on. If the message does not disappear contact your service provider. STORE FULL Phone Book/Fixed Dial Memory is full. Delete an entry or overwrite old information. SUBSCRIPTION

REVOKED

VACANT

XX XXXXX X XXXX

The supplementary service requested has been revoked because the wrong password has

been entered four times. Contact your service provider.

There is no information in the memory location that you selected. To clear this display press

There is a permanent error in the telephone. Switch the telephone off and then back on. If

the message re-appears, contact your dealer.

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3.8 Security Codes

OPERATING INSTRUCTIONS

CODE TYPE

Personal Identification Number (PIN)

PIN 2 4 to 8 Controls memory security. Supplied by the service provider.

PIN/PIN 2 Unblocking Key (PUK/PUK 2)

Password 4

Lock Code 4

NUMBER OF DIGITS

4 to 8 Controls SIM security. Supplied by the service provider.

DESCRIPTION

Used to unblock PIN and PIN 2. A PIN or PIN 2 will become blocked if the wrong PIN or PIN 2 is entered three times. When the blocked PIN or PIN 2 is unblocked, a new PIN or PIN 2 must be entered. If the wrong PUK or PUK 2 is entered 10 times, your SIM will be unusable. Supplied by the service provider.

Controls the call bar function. If the wrong password is entered three times, this service will be revoked. Supplied by the service provider.

Controls telephone security. Factory set to “0000”.

MCUK960901C8 Section 3 Issue 1 Service Manual 3 - 7 Revision 0

OPERATING INSTRUCTIONS

3.9 GSM Services Supported by PCMCIA Card

Bearer Service Number

21 Asynchronous 300 bps Asynch 300 bps

22 Asynchronous 1.2 kbps Asynch 1.2 kbps

23 Asynchronous 1200/75 bps Asynch 1200/75 bps

24 Asynchronous 2.4 kbps Asynch 2.4 kbps

25 Asynchronous 4.8 kbps Asynch 4.8 kbps

26 Asynchronous 9.6 kbps Asynch 9.6 kbps

Bearer Service Rate

Dedicated PAD Access 300 bps

Dedicated PAD Access 1.2 kbps

Access Structure

Asynch 300 bps UDI T or NT

Asynch 1.2 kbps UDI T or NT

Access Rate

Information Transfer

UDI or modem

Error Correction Options

T or NT

UDI = Unrestricted Digital Information T = Transparent (non-error corrected) NT = Non-Transparent (error corrected)

AT commands to select these services are: +CBST, /N and +CIWF.

Dedicated PAD Access 2.4 kbps

Dedicated PAD Access 4.8 kbps

Dedicated PAD Access 9.6 kbps

Asynch 2.4 kbps UDI T or NT

Asynch 4.8 kbps UDI T or NT

Asynch 9.6 kbps UDI T or NT

Issue 1 Section 3 MCUK960901C8 Revision 0 3 - 8 Service Manual

3.10 GSM Network Codes and Names

OPERATING INSTRUCTIONS

Country

AND +37 STA ANDORRA MOBILAND M-AND 213 03 AUS +61 TELECOM Australia MOBILENET M-NET 505 01

AUS +61 OPTUS Communications Pty Ltd.

AUS +61 Vodafone PTY VODAFONE VFONE 505 03 A +43 PTV Austria A1 A1 232 01 BEL +32 Belgacom Mobile PROXIMUS PROXI 206 01 BG +359 MOBILTEL AD CITRON GSM CITRON 284 01

BHR +973 BAHREIN Telecommunications Co.

CH +41 Swiss Telecom PTT

CHN +86

Access Code

Network Operator Name Abbreviation Code

China United Telecommuni-cations Corporation

OPTUS Mobile

MOBILE PLUS

NATEL D GSM

CHINA UNICOM

OPTUS 505 02

M.PLUS 426 01

NAT D 228 01

CU-GSM 460 01

CY +357 Cyprus Telecommunication Authority CYTAGSM CY-GSM 280 01 D +49 DeTeMobil GmbH Mobilfunk D1 D1 262 01 D +49 Mannesmann Mobilfunk D2 PRIVAT D2 262 02 E +34 TELEFONICA MOVILES MOVISTAR MSTAR 214 07 E +34 AIRTEL SPAIN AIRTEL AIRTL 214 01 EE +372 Eesti Mobiiltelefon EMT GSM EMT 248 01 EE +372 RADIOLINJA EESTI AS EESTI RLE 248 02 DK +45 TELE Danmark Mobile TDK-MOBIL TD MOB 238 01 DK +45 Dansk Mobil Telefon DMT SONOFON SONO 238 02 F +33 France Telecom Itineris Itine 208 01 F +33 SFR SFR SFR 208 10

F +33 SRR

F +33 TIKIPHONE VINI VINI 547 20

FI +358 Telecom Finland

SFR REUNION

TELECOM FIN

SFR RU 647 10

TELE 244 91

FI +358 OY Radiolinja AB RADIOLINJA RL 244 05 GIB +350 GIBTEL GIBTEL GIBTEL 266 01 GR +30 Panafon S.A PANAFON PAN 202 05 GR +30 STET HELLAS TELESTET TLSTET 202 10 H +36 Westel 900 GSM RT WESTEL 900 W-900 216 30

MCUK960901C8 Section 3 Issue 1 Service Manual 3 - 9 Revision 0

OPERATING INSTRUCTIONS

Country

Access Code

H +36 Pannon GSM RT

Network Operator Name Abbreviation Code

PANNON GSM

PANNON 216 01

HK +852 Hong Kong Telecom CSL Ltd. TCSL GSM TCSL 454 00 HK +852 Hutchison Telephone Co. Ltd. HTCLGSM HTCL 454 04 HK +852 SmarTone Mobile Communications Ltd. SMARTONE HKSMC 454 06 HR +95 HPT CRONET CRON 219 01 I +39 OMNITEL PRONTO ITALIA OMNITEL OMNI 222 10

I +39 TELECOM ITALIA MOBILE

ITALIA MOBILE

TIM 222 01

INA +91 Bharti Cellular Limited AirTel AIRTL 404 10 INA +91 BPL SYSTEMS & PROJECTS LTD. INDIA BPL - MOBILE BPL 404 21 IND +62 PT Telekomunikasi Indonesia TELKOMSEL T-SEL 510 10

IND +62 PT. SATELIT PALAPA INDONESIA

SATELINDOCE L

SAT-C 510 01

IND +62 PT EXCELCOMINDO PRATAMA EXCELCOM EX-CEL 510 11

IRL +353 Telecom Ireland

KSA +966

ELECTRONIC APPLICATIONS ESTABLISHMENT

KT +96 Mobile Telecommunications Co. MTC

EIRCELL-GSM

EAE-ALJAWW AL

et MTC 419 02

E-GSM 272 01

EAE 420 07

L +352 P & T Luxembourg LUXGSM P&T L 270 01 LV +371 Latvian Mobile Telephone Co.Ltd. LMT GSM LMT 247 01 MAC +853 C.T.M. TELEMOVEL+ CTMGSM 455 01 MOR +212 ONPT MOROCCO ONPT ONPT 604 01 MRU +60 MAURITIUS TELECOM LTD. CELLPLUS CELL + 617 01

MY +60

BINARIANG COMMUNICATIONS SDN BHD.

maxis mobile maxis 502 12

N +47 Telenor Mobil AS Telenor Mobil Tele N 242 01 N +47 NetCom GSM A/S NetCom GSM N COM 242 02 NL +31 LIBERTEL LIBERTEL LIBTEL 204 04

NL +31 PTT Telecom

PTT TELECOM

NL PTT 204 08

NZ +64 BELLSOUTH BELLSOUTH BSNZ 530 01

P +351

Telecomunicaçoes Moveis Nacionais (TMN)

TMN TMN 268 06

P +351 TELECEL TELECEL TLCL 268 01

PH +63 Globe Telecom GMCR Inc

Issue 1 Section 3 MCUK960901C8 Revision 0 3 - 10 Service Manual

Globe Telecom

GLOBE 515 02

OPERATING INSTRUCTIONS

Network Operator Name Abbreviation Code

Country

Access Code

PH +63 Isla Communications Co. Inc. Islacom ISLA 515 01 QAT +974 Q-TEL QATARNET Q-NET 427 01 ROC +886 LDTA LDTA GSM LDGSM 466 92 RL +961 Telecom Finland International LibanCell LibCL 415 03 RUS +701 Mobile Telesystems MTS MTS 250 01

RUS +701 North-West GSM

S +46 Telia Mobitel

North-West GSM

TELIA MOBITEL

NWGSM 250 02

TELIA 240 01

S +46 COMVIQ GSM AB COMVIQ IQ 240 07

S +46 EUROPOLITAN AB

EUROPOLITAN

EURO 240 08

SA +27 VODACOM VodaCom VODA 655 01 SA +27 Mobile Telephone Networks MTN MTN 655 10 SGP +65 Singapore Telecom ST-GSM STGSM 525 01 SRI +94 MTN NETWORKS (PVT) SRI LANKA DIALOG DALOG 413 02

SYR +963 Mobile Syria

TH +66

Advanced Info Service Public Company Limited

TR +90 PTT Turkey

MOBILE SYRIA

SYR MOB 417 09

AIS GSM TH AIS 520 01

TURKCELL GSM

PTT TELSIM GSM

TCELL 286 01

TLSIM 286 02

UAE +971 ETISALAT ETISALAT ETSLT 424 02 UK +44 Cellnet CELLNET CLNET 234 10

UK +44 GUERNSEY TELECOMS

GUERNSEY TEL

GSY-TEL 234 55

UK +44 Jersey Telecoms Jersey Tele JER1 234 50

UK +44 MANX TELECOM

PRONTO GSM

MANX 234 58

UK +44 Vodafone VODAFONE VODA 234 15

MCUK960901C8 Section 3 Issue 1 Service Manual 3 - 11 Revision 0

OPERATING INSTRUCTIONS

3.11 Glossary of Terms

Dual Tone Multiple Frequency tones. The numeric keys 0 to 9, and ∗ and # will generate

DTMF

different DTMF tones when pressed during conversation. These are used to access voice mail, paging and computerised home banking.

GSM

Home country The country where your home network operates. Home network The GSM network on which your subscription details are held. Lock code Used for security of your telephone. Factory set to “0000”.

Message Centre

Network operator

Password Used for the control of the call bar function. Supplied by your service provider. PIN Personal Identification Number used for SIM security. Supplied by your service provider.

PIN2

PUK/ PUK2 PIN/PIN2 Unblocking Key. Used to unblock the PIN/PIN2. Supplied by your service provider.

Registration

Global System for Mobile communications. The name given to the advanced digital technology that your telephone uses.

Where messages are sent before they are forwarded onto their destination. The Message Centre telephone number may be programmed into your SIM or supplied by your service provider.

The organisation responsible for operating a GSM network. Each country will have at least one network operator.

Personal Identification Number used for the control of Fixed Dial Memory and call charge metering. Supplied by your service provider.

The act of locking on to a GSM network. This is usually performed automatically by your

telephone. Roaming The ability to use your telephone on networks other than your Home network. Service provider The organisation responsible for providing access to the GSM network.

Subscriber Identification Module. A small smart-card which stores unique subscriber and SIM

Supplementary service

Wild numbers

user-entered information such as Phone Book, Fixed Dial Memory and short messages.

Supplied by your service provider.

Network-controlled GSM functions which your telephone will support. Supplementary services

may only be available on a subscription bases.

Spaces in a stored telephone number. When the telephone number is recalled pressing a

numeric key will fill in a space. This can be used to restrict dialling to a specific area.

Issue 1 Section 3 MCUK960901C8 Revision 0 3 - 12 Service Manual

INSTALLATION GUIDE

4 INSTALLATION GUIDE

4.1 General

This section describes the procedure used to install the GSM handportable unit into a negative-grounded vehicle.

Caution:

Do not attempt to install this equipment into a positive-grounded vehicle. Do not attempt to supply power to the equipment from a positive-grounded vehicle.

Installation will be performed using either of the following kits:

1. Handsfree car mount kit

2. DC adaptor.

4.2 Handsfree Car Mount Kit

Figure 1:

MCUK960901C8 Section 4 Issue 1 Service Manual 4 - 1 Revision 0

Handsfree Car Mount Kit 500-0401

INSTALLATION GUIDE

4.2.1 Selecting the Location for the Handsfree Unit

The following points should be considered when choosing a location for the handsfree unit: Ensure that the location does not obstruct normal operation/functioning of the vehicle. Ensure that the location does not affect passenger accommodation, or is subject to excessive shocks. Ensure that the location will allow easy operation of the unit. Ensure that the location provides a secure fixing for the unit. Avoid direct exposure to the sun’s rays, or to rain. Ensure that the location takes due consideration of cable routing requirements. Considering the points listed above, the recommended locations for mounting the handsfree unit are the

Dashboard, Arm Rest Storage Compartment or the Centre Console.

Figure 2:

Handsfree Cradle Unit Locations 500-0402

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INSTALLATION GUIDE

4.2.2 Wiring

Locations for the handsfree unit will vary according to the type of vehicle, as will the routing of power and interconnecting cables. The following precautions should be observed:

DO NOT install or connect the unit into a positive (+) grounded vehicle. This equipment must be installed into a 12V negative (-) ground vehicle.

Mount cables to the vehicle so that they are not prone to displacement or disconnection through vibration. Route cables through existing holes in the dashboard, bulkheads etc. where possible. Site cables so that contact with moving parts (brake/clutch pedals, seat mechanisms etc.) is avoided. Site cables as far away as possible from existing cabling, to avoid electrical induction. Shield cables to protect interference with the vehicle electronics. When connecting cables to the vehicle circuitry, ensure that the vehicle functions are not affected. A typical car installation is illustrated below, the actual location of units may vary according to vehicle type.:

Figure 3:

Car installation 500-0403

Wiring guide

Colour Connection Fuse

Black Ground 4A Blue Ignition 3A Red Battery (+) 3A Yellow Radio Mute — White

Black

NOTE: The black and white paired wires are designed for use with an antenna compensator. Panasonic do not manufacture an antenna compensator and do not recommend the use of any third party antenna compensator.

Logic power Battery (+)

—

MCUK960901C8 Section 4 Issue 1 Service Manual 4 - 3 Revision 0

INSTALLATION GUIDE

4.2.3 Installation with the Adjustable Angle Bracket

The Adjustable Angle Bracket can be used to install the Handsfree Unit in the following configurations:

HANDSFREE

ADJUSTABLE ANGLE BRACKET

(XB4 + 10FN) Ø 4 mm

SCREW

SELF-TAPPING SCREW (XTB4 + 25RFN) Ø 4 mm

Ø 2 mm HOLE

30 mm

16 mm

38 mm

30 mm

SCREW Ø 4 mm

HANDSFREE

ADJUSTABLE ANGLE BRACKET

SCREW (XB4 + 10FN) Ø 4 mm

38 mm

SELF-TAPPING SCREW (XTB4 + 25RFN) Ø 4 mm

Figure 4:

Ø 2 mm HOLE

Adjustable angle bracket configurations 500-0404

Issue 1 Section 4 MCUK960901C8 Revision 0 4 - 4 Service Manual

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