Panasonic CWXC84HU, CWXC84HK, CWXC84GU, CW-XC64HK, CW-C84GU User Manual [en, fr]

Please read these operating instructions thoroughly before using your air conditioner and keep for future reference.
Il est recommandé de lire attentivement ce manuel avant d'utiliser l'appareil. Conservez ce manuel.
For U.S customers : For assistance, please call : 1-800-211-PANA(7262) or Register your product at : http://www.panasonic.com/register
INSTALLATION AND OPERATING INSTRUCTIONS MANUEL D'INSTALLATION ET D'UTILISATION
Room Air Conditioner
Climatiseur de fenêtre
Models, Modèles:
CW-XC64HU, CW-XC64HK, CW-C84GU
CW-XC84GU, CW-XC84HU, CW-XC84HK
CW382820391B
R
2
Safety Precautions
About the Controls on the Air Conditioner
Features and Installation
Before you call for service...
FOR YOUR RECORDS
Staple your receipt to this page in case you need it later. Write down the model and serial numbers here:
Model #
Serial #
You can find them on a label on the side of each unit.
Dealer's Name
Date Purchased
Inside you will find many helpful hints on how to use and maintain your air conditioner properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your air conditioner.
You'll find many answers to common problems in the chart of troubleshooting tips. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.
READ THIS MANUAL
CAUTION
• Contact the authorized Service technician for repair or maintenance of this unit.
• The air conditioner is not intended for use by young children or infirm persons without supervision.
• Young children should be supervised to ensure that they do not play with the air conditioner.
Safety Precautions
Safety Precautions .............3
About the Controls on the Air Conditioner
Controls..............................5
Remote Controller ..............7
Ventilation ..........................8
Air Direction........................8
How to Secure Drain Pipe
....8
Care and Maintenance
Air Filter Cleaning...............9
Features
Features ...........................10
Installation
How to Install the Unit ......11
Window Requirements .....11
Installation Kit Contents ...12 Suggested Tool
Requirements...................12
Cabinet Installation...........13
Electrical Data ..................15
Electrical Safety ...............16
Before you call for service...
Normal Operation.............17
Abnormal Operation .........17
WARNING
3

Safety Precautions

Safety Precautions

To prevent injury to the user or other people and property damage, the following instructions must be followed.
Incorrect operation due to ignoring of instruction will cause harm or damage. The seriousness is classified by the following indications.
WARNING : This symbol indicates the possibility of death or serious injury.
CAUTION
:
This symbol indicates the possibility of injury or damage to property only.
Meanings of symbols used in this manual are as shown below.
Be sure not to do this.
Be sure to follow the instructions.
Plug in the power plug properly.
• Otherwise, it will cause electric shock or fire due to heat generation.
Do not operate or stop the unit by inserting or pulling out the power plug.
• It will cause electric shock or fire due to heat generation.
Do not damage or use an unspecified power cord.
• It will cause electric shock or fire.
If the power cord is damaged, it must be replaced by the manufacturer or an authorized service center or a similarly qualified person in order to avoid a hazard.
Do not modify power cord length or share the outlet with other appliances.
• It will cause electric shock or fire due to heat generation.
Do not operate with wet hands or in a damp environment.
• It will cause electric shock.
Do not direct air flow at room occupants.
• This could lead to health problems.
4
Safety Precautions
When the air filter is to be
removed, do not touch the
metal parts of the unit.
• It may cause an injury.
Do not clean the air
conditioner with water.
• Water may enter the unit and degrade the insulation. It may cause an electric shock.
Ventilate well when used
together with a stove, etc.
• An oxygen shortage may occur.
When the unit is to be
cleaned, switch off, and turn
off the breaker.
• Since the fan rotates at high speed during operation, it may cause an injury.
Do not put a pet or house
plant where it will be exposed
to direct air flow.
• This could injure the pets or plants.
Do not use for special
purposes.
• Do not use this air conditioner to preserve precision devices, food, pets, plants, and art objects. It may cause deterioration of quality, etc.
Do not operate switches
with wet hands
.
• It may cause an electric shock.
Do not apply an insecticide
or flammable spray.
• It may cause a fire or deformation of the cabinet.
Do not put a heater, etc.
where it is exposed to direct
air flow.
It may cause imperfect combustion.
5

About the Controls on the Air Conditioner

About the Controls on the Air Conditioner
The controls will look like one of the following.

Controls

When the air conditioner has performed its cooling operation and is turned off or set to the fan position, wait at least 3 minutes before resetting to the cooling operation again.
Off - Turns air conditioner off. Med Fan - Med speed fan operation without cooling. Low Fan - Low speed fan operation without cooling. High Cool - Cooling with high speed fan operation. Med Cool - Cooling with med speed fan operation. Low Cool - Cooling with low speed fan operation.
This automatically controls the temperature of the indoor air. Turn the knob so that arrow points to the higher number for greater cooling. Point the arrow to the lower number for more moderate cooling. (i.e. the higher the number, the greater the cooling)
• FOR NORMAL COOLING
1. Turn the operation switch to the High Cool or the Low Cool setting.
2. Set the Thermostat control to the desired temperature mark 5 (the mid-point is a good starting position). If the room temperature is not satisfactory after a reasonable time, adjust the control to a cooler or warmer setting, as appropriate.
• FOR MAXIMUM COOLING
1. Turn the Operation Knob to the High Cool setting.
2. Set the Thermostat control to the largest (9) temperature mark.
• FOR QUIETER OPERATION
1. Turn the Operation Knob to the Low Cool setting.
2. Set the Thermostat control as needed.
CAUTION
Model : CW-C84GU
Model: CW-XC84HU
Models: CW-XC64HK, CW-XC84HK
Model: CW-XC80HU
TIMER FANECONOMY
COOL
DRY
TIMERTIMER
MODEMODE
OFF/ON
FAN
SPEED
AIR
SWING
AIR
SWING
F
hr
FAN
COOL
DRY
hr
F
OPERATION
TEMPTEMP
TIMER MODE
OFF/ON
FAN
SPEED
FAN
SPEED
4
1
7
8
3 2 5
4
1
3 6 2 5
8
1
8
4
3 2 5
OPERATION
TEMP
Models: CW-XC64HU, CW-XC84GU
TIMER
AIR
SWING
AIR
SWING
FANECONOMY
COOL
DRY
TIMERTIMER
MODEMODE
OFF/ON
F
hr
FAN
SPEED
4
1
8
3 2 5
OPERATION
TEMP
6
About the Controls on the Air Conditioner
Controls
OPERATION
To turn the air conditioner ON, push the OFF/ON button. To turn the air conditioner OFF, push the button again.
This button takes priority over any other
buttons.
When you first turn it on, the air conditioner is on the High cool mode and the temp. at 72°F (22°C)
MODE
Evey time you push this button,it will toggle between COOL, FAN, DRY. (Models:CW-XC64HK,CW-XC84HK)
Every time you push this button, it will toggle between COOL,ECONOMY, FAN and DRY. (Models:CW-XC64HU, CW-XC84HU, CW-XC84GU)
ON/OFF TIMER
Every time you push the TIMER button, timer is set as follows. (1Hour 2Hours 3Hours 4Hours 5Hours 6Hours 7Hours 8Hours 9Hours → 10Hours → 11Hours 12Hours O)
The Setting Temperature will be raised by 2°F(1˚C) 30 min. later and by 2°F(1˚C) after another 30 min.
FAN SPEED
Every time you push this button it is set as follows. {High(F3) Low(F1) Med(F2) High(F3)...}.
TEMPERATURE SETTING
This button can automatically control the temperature of the room. The temperature can be set within a range of 60°F to 86°F by 1°F (16˚C to 30˚C by 1˚C) Select the lower number for lower temperature of the room.
ECONOMY
(Models: CW-XC64HK, CW-XC84HK)
If you push the button, the fan stops when the compressor stops cooling.
Approximately every 3 minutes the fan will turn on and check the room air to determine if cooling is needed.
AIR SWING
This button can automatically control the air flow direction.
REMOTE CONTROL SIGNAL RECEIVER
OPERATION
TEMP
TIMER
AIR
SWING
MODE
ECONOMY
FAN SPEED
1
3
2 4
6
5
7
OPERATION
TEMP
TIMER
MODE
ECONOMY
FAN SPEED
1
3
2 4
6
5
Model: CW-XC84HU
Models: CW-XC64HU, CW-XC64HK
CW-XC84GU, CW-XC84HK
7
About the Controls on the Air Conditioner

Remote controller

OPERATION
To turn the air conditioner ON, push the button. To turn the air conditioner OFF, push the button again.
This button takes priority over any other buttons.
When you first turn it on, the air conditioner is on the High cool mode and the temp. at 72°F (22˚C).
MODE
Every time you push this button, it will toggle between COOL, FAN and DRY. (Models:CW-XC64HK, CW-XC84HK)
Every time you push this button,it will toggle between COOL, ECONOMY, FAN and DRY. (Models: CW-XC64HU, CW-XC84HU, CW-XC84GU)
ON/OFF TIMER
- STOPPING OPERATION
Every time you push this button, when the air conditioner is operating, timer is set as follows. (1Hour 2Hours 3Hours 4Hours 5Hours 6Hours 7Hours 8Hours 9Hours 10Hours 11Hours 12Hours O)
The Setting Temperature will be raised by 2°F (1°C) 30 min. later and by 2°F (1°C) after another 30 min.
- STARTING OPERATION
Every time you push this button, when the air conditioner is not operating, timer is set as follows. (1Hour 2Hours 3Hours 4Hours 5Hours 6Hours 7Hours 8Hours 9Hours 10Hours 11Hours 12Hours O)
FAN SPEED
Every time you push this button it is set as follows. {High(F3) Low(F1) Med(F2) High(F3)...}.
TEMPERATURE SETTING
This button can automatically control the temperature of the room. The temperature can be set within a range of 60°F to 86°F by 2°F.(16˚C to 30˚C by 1˚C) Select the lower number for lower temperature of the room.
ECONOMY
If the switch is set to "On", the fan stops when the compressor stops cooling. Approximately every 3 minutes the fan will turn on and check the room air to determine if cooling is needed.
AIR SWING
This button can automatically control the air flow direction.
DRY
When this unit is in dry mode, the fan rotates in low speed. The fan stops when the compressor stops cooling. Approximately every 3 minutes the fan will turn on and the unit checks the room air temperature to set itself.
Precaution:
The Remote Controller will not function properly if strong light strikes the sensor window of the air conditioner or if there are obstacles between the Remote Controller and the air conditioner.
VENTCLOSE
OPEN
Part
A
Part
B
Drain pipe
Drain cap
Fig. 4
Fig. 3
Fig. 2
DRAIN PAN
DRAIN HOSE Inside diameter 17mm (5/8")
Fig. 1
CABINET
SCREW
Controlled manually
Controlled manually
Controlled by Remote Controller
(Model: CW-XC84HU)
O F F /
O N
O P E R A
T I O N
T E M P
/ T I M E
R
C O O
L F A N
H I G H M E D L O W
M
O
D E
F
A
N
S P E E
D
S E T
T I M E R
S E T / C A N C E L
A I R
S W
I N G
E C O N
O M Y
h r
F
W
i r e
l e s
s
R
e m o t e
C o n
t r o l
Remove the
rubber plug
O
F
F
/
O
N
O
P
E
R
A
T
I
O
N
T
E
P
/
T
I
C
O
O
L
F
A
N
H
I
G
H
M
E
D
L
O
W
M
O
E
F
A
N
S
P
E
E
D
S
E
T
T
I
M
E
R
S
E
T
/
C
N
E
A
I
R
E
C
O
N
O
M
Y
F
W
i
r
e
l
e
s
s
R
e
m
o
te
C
o
n
t
r
o
l
8
About the Controls on the Air Conditioner
Additional controls and important information.

Ventilation

The ventilation lever must be in the CLOSE position in order to maintain the best cooling conditions. When fresh air is necessary in the room, set the ventilation lever to the OPEN position.
The damper is opened and room air is drawn out. NOTE: Before using the ventilation feature, and prior to installing the front grille,
pull down part until level with part .

Air Direction

The vertical air direction is adjusted by rotating the horizontal louver forward or backward manually.
The horizontal air direction is adjusted by rotating the vertical louver right or left manually or by Remote Controller.
The direction of air can be controlled wherever you want to cool by adjusting the horizontal louver and the vertical louver.
VERTICAL AIR-DIRECTION CONTROL
HORIZONTAL AIR-DIRECTION CONTROL

How to Secure the Drain Pipe

In humid weather, excess water may cause the BASE PAN to overflow. To drain the water, remove the DRAIN CAP and secure the DRAIN PIPE to the rear hole of the BASE PAN. Press the drain pipe into the hole by pushing down and away from the fins to avoid injury.(See Fig.1)
Optional(CW3H02502C)
1. Remove the rubber plug and slide the chassis out from the cabinet.(See Fig.2)
2. Install the drain pan over the corner of the cabinet where you removed the plug with 4 (or 2) screws.(See Fig.3)
3. Connect the drain hose to the outlet located at the bottom of the drain pan. You can purchase the drain hose or tubing locally to satisfy your particular needs. (Drain hose is not supplied).(See Fig.3)
4. Select the most appropriate connection from among the figures to the right (by considering the hole of the unit) to fit drain pan to your own unit.(See Fig.3)
5. Slide the chassis back into the cabinet. Reinstall the cabinet screws. Secure the cabinet to chassis by using screws. (See Fig.4)
9
About the Controls on the Air Conditioner

Air Filter Cleaning

The air filter behind the front grille should be checked and cleaned at least once every 2 weeks or more often if necessary.
TO REMOVE:
1. Open the inlet grille upward by pulling out the bottom of the inlet grille or downward by pulling out the top of the inlet grille.
2. Using the tab, pull up slightly on the filter to release it and pull it down or up.
3. Clean the filter with warm, soapy water under 40°C (104°F).
4. Rinse and gently shake the water from the filter and let it dry before replacing it.
CAUTION: DO NOT operate the air conditioner without a filter because dirt and lint will
clog it and reduce performance.
How to Insert Batteries

Care and Maintenance

TURN THE AIR CONDITIONER OFF AND REMOVE THE PLUG FROM THE POWER OUTLET.
1. Remove the cover from the back of the
remote controller.
2. Insert two AAA dry cell batteries.
Be sure that the (+) and (-) directions are correct.
Be sure that both batteries are new.
3. Re-attach the cover.
Do not use rechargeable batteries. Such batteries differ from standard dry cells in shape, dimensions, and performance.
Remove the batteries from the remote controller if the air conditioner is not going to be used for an extended length of time.
10
Features and Installation
Learning parts name prior to installation will help you understand the installation procedure.

Features

Features

CABINET
FRONT GRILLE
AIR FILTER
AIR INTAKE (INLET GRILLE)
AIR DISCHARGE
HORIZONTAL AIR DEFLECTOR (VERTICAL LOUVER)
VERTICAL AIR DEFLECTOR (HORIZONTAL LOUVER)
EVAPORATOR
POWER CORD
BASE PAN
CONDENSER
COMPRESSOR
BRACE
BRACE
CONTROL BOARD
EVAPORATOR
POWER CORD
BASE PAN
CONDENSER
COMPRESSOR
BRACE
CONTROL BOARD
REMOTE CONTROLLER
VERTICAL LOUVER
Models: CW-XC84HU
Models: CW-XC64HK
CW-XC84HK CW-XC64HU CW-XC84GU
REMOTE CONTROLLER
F A N
E C
O N
O M
YC
O O
L
D R Y
T I M
E R
T I M
E R
T I M
E R
M
O D
E
M
O D
E
O F F
/ O
N
F
h r
F A
N
S
P E
E D
A
I
R S W
I
N
G
A
I
R S W
I
N
G
POWER CORD
BASE PAN
CONDENSER
COMPRESSOR
EVAPORATOR
CONTROL BOARD
Model: CW-C84GU
About 12.7mm (1/2")
76.2cm (30")~
152.4cm (60")
Awning
Cooled air
Fence
Over 50.8cm (20")
Heat
radiation
55.8cm (22") to
91.44cm (36")
Offset
12.7mm (1/2") to
31.8mm (1
1
/4")
Sill
Exterior
Interior wall
47cm (181/2") min.
(Without frame curtain)
Stool
38cm (15") min
(With frame curtain)
11

INSTALLATION

Features and Installation
1. To prevent vibration and noise, make sure the unit is installed securely and firmly
2. Install the unit where the sunlight does not shine directly on the unit.
3. The outside of the cabinet must extend outward for at least 28cm (11") and there should be no obstacles, such as a fence or wall, within 50.8cm (20") from the back of the cabinet because it will prevent heat radiation of the condenser. Restriction of outside air will greatly reduce the cooling efficiency of the air conditioner.
CAUTION: All side louvers of the cabinet must remain exposed to the outside of the
structure.
4. Install the unit a little slanted so the back is slightly lower than the front (about 12.7mm (1/
2")).
This will force condensed water to flow to the outside.
5. Install the unit with the bottom about 76.2cm (30")~152.4cm (60") above the floor level.
Window Requirements
NOTE: All supporting parts should be secured to firm wood, masonry, or metal.
This unit is designed for installation in standard double hung windows with actual opening widths from 55.88cm (22") to
91.44cm (36").
The top and bottom window sash must open sufficiently to allow a clear vertical opening of 38cm (15") from the bottom of the upper sash to the window stool.

How to Install the Unit

9
5
5
(Type A)
5
(Type A)
Lower guide
11
1
2 3 4
8 11
12
9
765
10
Shipping Screws
Lower guide
PREPARATION OF CHASSIS
1. Remove the screws which fasten the cabinet at both sides and at the back.
2. Slide the unit from the cabinet by gripping the base pan handle and pulling while bracing the cabinet.
3. Cut the window sash seal to the proper length. Peel off the backing and attach the FOAM-PE
to the underside of the window sash.
4. Remove the backing from the top upper guide FOAM-PE and attach it to the bottom of the upper guide
5. Attach the upper guide onto the top of the cabinet with 3 type A screws from underneath the top of the cabinet.
6. Insert the Frame Curtain into the upper guide.
7. Fasten the curtains to the unit with 4 Type A screws.
12
Features and Installation

Suggested Tool Requirements

Installation Kit Contents

SCREWDRIVER(+, -), RULER, KNIFE, HAMMER, PENCIL, LEVEL
NO. NAME OF PARTS Q'TY
1 FRAME CURTAIN 2 2 SILL SUPPORT 2 3 BOLT 2 4 NUT 2 5
SCREW(TYPE A) (10mm (
25/64")
)
16
6
SCREW(TYPE B)
3
7
SCREW(TYPE C)
5
8
FOAM-STRIP
1
9
FOAM-PE (466mm x 10mm x 2mm)
1
10
WINDOW LOCKING BRACKET
1
11
FOAM-PE
(920mm x 30mm x 2mm)
1
12 DRAIN PIPE 1
D5.1mm(3/16")/16mm(5/8")
D4.1mm(5/32")/16mm(5/8")
Top retainer bar is in the product
package.
13
Features and Installation
Upper Guide
Window Sash
Window sill
Front Angle
Upper guide
Frame Curtain
1
Foam-pe
9
Foam-pe
11
Cabinet
INDOOR OUTDOOR
INDOOR OUTDOOR
Sash track
Front Angle
Cabinet
About 12.7mm (
1
/2")
About 12.7mm (
1
/
2
")
Sill Support
2
Nut
4
Bolt
3
Frame Guide
9
Screw (Type B)
6
Screw (Type B)
6
Sill support
2
Sill support
2
Screw (Type A)
5
1. Open the window. Mark a line on center of the window sill (or desired air conditioner location). Carefully place the cabinet on the window sill and align the center mark on the bottom front with the center line marked in the window sill. (See Fig.1)
2. Pull the bottom window sash down behind the upper guide until it meets.(See Fig.2)
NOTE:
Do not pull the window sash down so
tightly that the movement of Frame Curtain is restricted.
3. Loosely assemble the sill support using the parts in Fig. 3.
4. Select the position that will place the sill support near the outer most point on sill (See Fig. 4)
5. Attach the sill support to the cabinet track hole in relation to the selected position using 2 Type A screws in each support (See Fig. 4).
6. The cabinet should be installed with a very slight tilt (about 12.7mm(1/2")) downward toward the outside (See Fig. 5). Adjust the bolt and the nut of sill support for balancing the cabinet.
7. Attach the cabinet to the window sill by driving the screws (Type B) through the front angle into window sill.
8. Pull each Frame curtain fully to each window sash track, and repeat step 2.

Cabinet Installation

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Type C
7
Screw
Screw
Power cord
Foam-Strip
8
Window locking bracket
10
14
Features and Installation
9. Attach each Frame curtain to the window sash using screws
(Type C). (See Fig. 6)
CAUTION: DO NOT DRILL A HOLE IN THE
BOTTOM PAN.
The unit is designed to operate with approximately 12.7mm (1/
2") of
water in bottom pan.
10. Slide the unit into the cabinet. (See Fig. 7)
CAUTION: For security purposes, reinstall
screws at cabinet's sides.
11. Cut the foam-strip
to the proper length and insert between the upper window sash and the lower window sash. (See Fig. 8)
12. Attach the window locking bracket with a type C screw. (See Fig. 9)
13. Attach the front grille to the cabinet by inserting the tabs on the grille into the tabs on the front of the cabinet. Push the grille in until it snaps into place. (See Fig.10)
NOTE: Please refer p.8 for setting ventilation
kit.
14. Lift the inlet grille and secure it with two type two screws through the front grille. (See Fig. 11)
15. Window installation of room air conditioner
is now completed. See ELECTRICAL DATA for attaching power cord to electrical outlet.
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Fig. 10
Fig. 11
15
Features and Installation
Do not under any circumstances cut or remove the grounding prong from the plug.
Line Cord Plug Use Wall Receptacle Power Supply
Power supply cord with 3-prong grounding plug
Standard 125V, 3-wire grounding receptacle rated 15A, 125V AC
Use 15 AMP, time delay fuse or circuit breaker.

Electrical Data

USE OF EXTENSION CORDS
Because of potential safety hazards, we strongly discourage the use of an extension cord. However, if you wish to use an extension cord, use a CSA certified/UL-listed 3-wire (grounding) extension cord, rated 15A, 125V.
15
Features and Installation
Do not under any circumstances cut or remove the grounding prong from the plug.
Line Cord Plug Use Wall Receptacle Power Supply
Power supply cord with 3-prong grounding plug
Standard 125V, 3-wire grounding receptacle rated 15A, 125V AC
Use 15 AMP, time delay fuse or circuit breaker.
Electrical Data
USE OF EXTENSION CORDS
Because of potential safety hazards, we strongly discourage the use of an extension cord. However, if you wish to use an extension cord, use a CSA certified/UL-listed 3-wire (grounding) extension cord, rated 15A, 125V.
PREFERRED METHOD
Ensure proper ground
exists before use
TEMPORARY METHOD
Adapter plug
Receptacle cover
Metal screw
16
Electrical Safety (Applies to USA and Puerto Rico)
Features and Installation
IMPORTANT
(PLEASE READ CAREFULLY)
FOR THE USER'S PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED
The power cord of this appliance is equipped with a three-prong (grounding) plug. Use this with a standard three-slot (grounding) wall power outlet (Fig. 12) to minimize the hazard of electric shock. The customer should have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacle is properly grounded.
DO NOT CUT OR REMOVE THE THIRD (GROUND) PRONG FROM THE POWER PLUG.
A. SITUATIONS WHERE THE APPLIANCE
WILL BE DISCONNECTED ONLY OCCASIONALLY:
Because of potential safety hazards, we strongly discourage the use of an adapter plug. However, if you wish to use an adapter, a TEMPORARY CONNECTION may be made. Use UL-listed adapter, available from most local hardware stores (Fig. 13). The large slot in the adapter must be aligned with the large slot in the receptacle to assure a proper polarity connection.
CAUTION: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through the house wiring. The customer should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded.
Disconnect the power cord from the adapter, using one hand on each. Otherwise, the adapter ground terminal might break. DO NOT USE the appliance with a broken adapter plug.
B. SITUATIONS WHERE THE APPLIANCE
WILL BE DISCONNECTED OFTEN.
Do not use an adapter plug in these situations. Unplugging the power cord frequently can lead to an eventual breakage of the ground terminal. The wall power outlet should be replaced by a three-slot (grounding) outlet instead.
USE OF EXTENSION CORDS
Because of potential safety hazards, we strongly discourage the use of an extension cord. However, if you wish to use an extension cord, use a CSA certified/UL-listed 3-wire (grounding) extension cord, rated 15A, 125V.
Fig. 12
Fig. 13
17

Before you call for service...

Before you call for service...
Troubleshooting Tips save time and money! Review the chart below first and you may not need to call for service.
Models: CW-XC64HU, CW-XC64HK, CW-XC84GU, CW-XC84HK, CW-XC84HU

Normal Operation

You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.
You may hear the relay click when the compressor cycles on and off.
Water will collect in the base pan during high humidity or on rainy days. The water may overflow
and drip from the outdoor side of the unit.
The fan may run even when the compressor does not.

Abnormal Operation

Problem Possible Causes What To Do
The air conditioner is unplugged.
The fuse is blown/circuit breaker is tripped.
Power failure.
Airflow is restricted.
TEMP Control set to a
higher number.
The air filter is dirty.
The room may have been
hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow and
stops the air conditioner from cooling the room.
Make sure the air conditioner plug is pushed completely into the outlet.
Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload.
Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.
Set the TEMP Control to a lower number.
Clean the filter at least every 2 weeks.
See the operating instructions section.
When the air conditioner is first turned on you need to allow time for the room to cool down.
Check for open furnace floor registers and cold air returns.
Set the air conditioner's vent to the closed position.
See Air Conditioner Freezing Up below.
Set the mode control to High Fan at a high
temperature.
Air conditioner does not start
Air conditioner does not cool as it should
Air conditioner freezing up
18
Before you call for service...
Abnormal Operation
Model: CW-C84GU
Problem Possible Causes What To Do
The air conditioner is unplugged.
The fuse is blown/circuit breaker is tripped.
Power failure.
Airflow is restricted.
The THERMOSTAT may
not be set high enough.
The air filter is dirty.
The room may have been
hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow and
stops the air conditioner from cooling the room.
Make sure the air conditioner plug is inserted completely into the outlet.
Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
If power failure occurs, turn the mode control to Off. When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload.
Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.
Turn the knob to a higher number. The highest setting provides maximum cooling.
Clean the filter at least every 2 weeks. See the care and Maintenance section.
When the air conditioner is first turned on, you need to allow time for the room to cool down.
Check for open furnace floor registers and cold air returns.
See Air Conditioner Freezing Up below.
Set the mode control at Med Fan or High Cool with
thermostat at 1 or 2.
Air conditioner does not start
Air conditioner does not cool as it should
Air conditioner freezing up
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