Panasonic AW-EU4KG, AW-EU4WG Operating Manual

ENGLISH
FRANÇAIS
ESPAÑOL
DEUTSCH
ITALIANO
РУССКИЙ
Operating Instructions
Basics
Installation Instructions provided
4K Integrated Camera
Model No.  AW-UE4KG Model No.  AW-UE4WG 
Before using this product, be sure to read “Read this first!” (pages 6, 24 to 27). This “Basics” describes the procedure for basic operation and installation. For more information, please visit the Panasonic website (https://pro-av.panasonic. net/manual/en/index.html), and refer to the Operating Instruction (Operations and Settings).
Avant d’utiliser cet appareil, assurez-vous de lire la section « Lire ces informations en premier ! » (pages 6, 28 à 30). Pour de plus amples informations sur le mode d’emploi, visiter le site Web de Panasonic (https://pro-av.panasonic.net/manual/en/index.html) et consulter le mode d’emploi.
Antes de usar este producto, asegúrese de leer “Lea esto primero” (páginas 7, 31 a 33). Si desea obtener más información acerca de las instrucciones de funcionamiento, visite el sitio web de Panasonic (https://pro-av.panasonic.net/manual/en/index.html) y consulte las instrucciones de funcionamiento.
Bitte lesen Sie sorgfältig die „Bitte lesen Sie zuerst diesen Hinweis!“ vor der Nutzung dieses Produkts. (Seiten 7, 34 bis 36). Weitere Informationen zu den Bedienungsanleitungen finden Sie auf der Panasonic-Webseite (https://pro-av.panasonic.net/manual/en/index.html) und in den Bedienungsanleitungen.
Prima di utilizzare il prodotto, assicurarsi di leggere “Leggere prima quanto segue!” (pagine da 8, 37 a 39). Per maggiori informazioni sulle istruzioni per l’uso, per favore visitare il sito web Panasonic (https://pro-av.panasonic.net/manual/en/index.html), e fare riferimento alle istruzioni per l’uso.
Перед использованием данного прибора ознакомьтесь с информацией в разделе «Прочитайте нижеследующее до начала эксплуатации!» (стр. 8, 40 до 42). Для получения дополнительной информации из инструкций по эксплуатации посетите веб-сайт Panasonic (https://pro-av.panasonic.net/manual/en/index.html) и обратитесь к инструкциям по эксплуатации.
AV0619MY1030 -PS Printed in Taiwan
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ﺔﯾﺑرﻌﻟا
.ﺞﺗﻧﻣﻟا نﺄﺷﺑ ﺔﻣﺎﮭﻟا تارﺎطﺧﻹاو ﺔﻣﻼﺳﻟا تﺎﻣوﻠﻌﻣ ثدﺣأ ﺔﻓرﻌﻣﻟ ﻲﻟﺎﺗﻟا بﯾوﻟا ﻊﻗوﻣ رز
https://pro-av.panasonic.net/manual/en/index.html
Trademarks and Registered Trademarks
Microsoft® , Windows®, Windows® 7, Windows® 10, Microsoft Edge, Internet Explorer® are
either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
Apple, Mac, macOS, OS X and Safari are registered trademarks of Apple Inc., in the United
States and other countries.
Google Chrome™ browser is trademarks of Google LLC. Intel® and Intel® Core™ are trademarks or registered trademarks of Intel Corporation in the
United States and other countries.
Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Other names of companies and products contained in these Operating Instructions may be
trademarks or registered trademarks of their respective owners.
About Copyright and License
Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws of the software provided with this unit are expressly prohibited.
Abbreviations
For the purposes of this manual, the model numbers of the units are given as listed in the table below.
Model number of unit
Model number given in manual
AW-UE4KG, AW-UE4WG
AW-UE4KGN, AW-UE4WGN
AW-UE4
AW-RP60G
AW-RP60
Illustrations and screen displays featured in the manual
What is shown in the manual’s illustrations and screen displays may differ from how it is actually
appears.
3
Contents
Read this first! ............................................................................................................ 6
Lire ces informations en premier! .............................................................................. 6
Lea esto primero! ....................................................................................................... 7
Bitte lesen Sie zuerst diesen Hinweis!....................................................................... 7
Leggere prima quanto segue! .................................................................................... 8
Прочитайте нижеследующее до начала эксплуатации! ....................................... 8
Installation Precautions ............................................................................................. 9
How to Connect and Install the Unit ........................................................................ 13
Checking the Installation Location .................................................................. 13
Preparing the Power Source ........................................................................... 14
Ceiling Mount Installation ................................................................................ 14
When using the WV-Q105A (optional accessory) ........................................... 17
Stand-alone installation............................................................................................ 18
Connecting Cables .......................................................................................... 19
Connecting with HDMI Monitor ................................................................................ 20
System example 1 (IP control, PoE) ........................................................................ 21
System example 2 (IP image transmission, PoE) ................................................... 22
System example 3 (USB connection) ............................................................. 23
Read this First! ......................................................................................................... 24
Lire ces informations en premier! ............................................................................ 28
Lea esto primero! ..................................................................................................... 30
Bitte lesen Sie zuerst diesen Hinweis!..................................................................... 34
Leggere prima quanto segue! .................................................................................. 37
Прочитайте нижеследующее до начала эксплуатации! ..................................... 40
Characteristics ......................................................................................................... 43
Required Personal Computer Environment ............................................................. 45
Accessories ............................................................................................................. 48
Optional accessories ....................................................................................... 48
4
Operating Precautions ............................................................................................. 49
Parts and Functions ................................................................................................. 52
Camera Unit .................................................................................................... 52
Tilting the Camera Up and Down .................................................................... 53
Panning the Camera Right and Left ............................................................... 54
Wireless Remote Control ......................................................................................... 55
Wireless Remote Control (optional accessory) ....................................................... 57
Network Settings...................................................................................................... 59
Use the Easy IP Setup Software to Establish the Unit’s Settings ................... 59
Setting the Initial Account................................................................................ 61
Starting the Web Setting Screen ............................................................................. 62
Starting the Web Setting Screen (Live Screen/Setup Screen) ....................... 62
Power on and Power Off the Camera Unit .............................................................. 65
Power on the Camera Unit.............................................................................. 65
Power off the Camera Unit .............................................................................. 66
Troubleshooting ....................................................................................................... 67
Specifications ........................................................................................................... 70
Index ........................................................................................................................ 71
5

Read this first!

WARNING:
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
WARNING:
Installation should only be performed by qualified installation personnel. Improper installation may result in the entire apparatus falling down and causing injury.
CAUTION:
When mounting this unit on a ceiling etc., be sure to use the supplied Wall Mount for correct installation. Attaching with other mounts or methods may cause a serious accident such as a fall.
AVERTISSEMENT:
Pour éviter tout risque de blessures, l’appareil doit être solidement fixé au plancher/mur conformément aux instructions d’installation.
AVERTISSEMENT:
L’installation ne doit être effectuée que par du personnel d’installation qualifié. Une mauvaise installation peut avoir pour conséquence la chute de l’appareil et provoquer des
blessures.
ATTENTION:
Lors du montage de cet appareil sur un plafond, etc., assurez-vous d’utiliser la fixation murale fournie pour garantir une installation correcte. Le montage à l’aide d’autres fixations ou d’autres méthodes pourrait provoquer un accident grave tel qu’une chute
ENGLISH
FRANÇ AIS
indicates safety information.

Lire ces informations en premier!

Informations concernant la sécurité.
6

Lea esto primero!

ADVERTENCIA:
Para evitar heridas, este aparato debe estar firmemente instalado al piso/pared de acuerdo con las instrucciones de instalación.
ADVERTENCIA:
La instalación solamente debe llevarla a cabo personal cualificado. Una instalación incorrecta podría provocar la caída del dispositivo y causar lesiones.
PRECAUCIÓ N:
Al montar esta unidad en el techo, etc., asegúrese de utilizar el soporte de pared suministrado para su correcta instalación. El uso de otros soportes o métodos podría provocar un grave accidente como, por ejemplo, a consecuencia de una caída
WARNUNG:
Um Verletzungen zu verhüten, muss dieser Apparat gemäß der Installationsanleitung sicher am Boden bzw. an der Wand befestigt werden.
WARNUNG:
Die Installation darf nur durch qualifiziertes Personal ausgeführt werden. Fehlerhafte Installation kann zum Herunterfallen des Gerätes und zu Verletzungen führen.
VORSICHT:
Wenn Sie dieses Gerät an einer Decke etc. montieren, achten Sie darauf, für eine ordnungsgemäße Installation die mitgelieferte Wandhalterung zu verwenden. Das Anbringen mit andern Halterungen oder Methoden könnte zu einem schweren Unfall wie einem Herunterfallen führen.
ESPAÑ OL
DEUTSCH
indica información de seguridad.

Bitte lesen Sie zuerst diesen Hinweis!

ist die Sicherheitsinformation.
7

Leggere prima quanto segue!

AVVISO:
Per prevenire ferite, questo apparecchio deve essere montato saldamente al pavimento/muro in conformità alle istruzioni di installazione.
AVVISO:
L’installazione deve essere realizzata unicamente da tecnici qualificati. Un’installazione incorretta può risultare nella caduta dell’apparecchio con conseguenti danni alle
persone.
PRECAUZIONE:
Durante il montaggio dell’unità al soffitto ecc., assicurarsi di utilizzare il montaggio su parete per un’installazione corretta. L’applicazione di altri tipi di montaggio o di altri metodi potrebbe causare
gravi incidenti come una caduta.
ОСТОРОЖНО:
Во избежание повреждения данный прибор должен быть надежно закреплен на полу/стене в соответствии с инструкцией по установке.
ОСТОРОЖНО:
Установка должна выполняться только квалифицированным специалистом по установке. Ненадлежащая установка может привести к падению всего аппарата и получению травмы.
ПРЕДОСТЕРЕЖЕНИЕ:
При установке данного устройства на потолке и т. п., для правильной установки обязательно используйте настенное крепление, которое входит в комплект поставки. Монтаж с использованием других креплений или способов может стать причиной тяжелого несчастного случая, например, в результате падения.
ITALIANO
РУССКИЙ
sono le informazioni sulla sicurezza.
Прочитайте нижеследующее до начала
эксплуатации!
Данный знак обозначает информацию, относящуюся к технике безопасности.
8
Ensure that the installation work
complies with the technical standards governing electrical equipment.
This unit is for indoor use only.
It cannot be used outdoors. Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance. Otherwise, deformation, discoloration, malfunctioning and/or problems in operation may result. Operate the unit where it will not be splashed or sprayed by water.
Concerning the installation
location
Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit’s images to shake in turn. Install the unit after conferring in detail with your dealer. Install the unit on a ceiling that is strong enough (such as a concrete ceiling). If the unit is to be installed on a ceiling which is not strong enough, reinforce the ceiling sufficiently first.
Use the unit with an installation
where the unit is suspended from an overhead surface or with a stand-alone installation.
Do not use the unit on its side or tilted at an angle.
[Note] Be absolutely sure to use the four bracket
mounting screws (M4) for mounting the mount bracket. These are supplied with the unit. Do not use wood screws, nails, etc. In the case of a concrete ceiling, secure the unit using anchor bolts (for M4) or AY plug bolts (for M4).
Recommended clamping torque M4 :
1.47 N · m {15 kgf · cm}
The withdrawal strength of the mounting
location for each screw must be at least 461 N {47 kgf}.
When mounting the unit on a ceiling made
of plasterboard, for instance, if it is not strong enough to support its weight, either reinforce the ceiling adequately or use the WV-Q105A direct ceiling mount bracket, which is sold separately.
When using a mount bracket which is sold
separately, read the handling instructions.
Installation Instructions
Panasonic does not accept any responsibility for accident or damage during installation if procedure in this manual is not followed.

Installation Precautions

To installation personnel

Read the “Installation Instructions” thoroughly and then perform the operation correctly and safely. Also, always read the “Read this First!” of this manual as they contain important information.
After the installation, give the “Operating Instructions <Basics>” to the customer to save for future use.
9
Do not install or use the unit in
the following kinds of locations.
On walls (where the unit would be
installed sideways)
In locations (including places such as
under the eaves of a building) where the unit would be directly exposed to rain or water
In locations such as kitchens where
there are high concentrations of steam and grease
In outdoor locations or hot places
where the temperature will exceed 40
°
C
(104
°
F
)
In cold locations where the
temperature will drop below 0
°
C
(32
°F)
In locations where the humidity will
exceed 85%RH
In locations where chemicals are
used such as near swimming pools
At sea, in coastal areas or in locations
where corrosive gases are emitted
In locations where radiation, X-rays,
or strong radio waves or magnetic fields are generated
In locations where the unit would be
subject to a great deal of vibration such as on board a vehicle or ship (this unit is not designed to be used in vehicles)
In locations where the temperature is subject to sudden changes such as near the air outlet of an air conditioner or near a door which allows the outside air to come in
Be absolutely sure to use the
supplied brackets and screws to install the camera.
Do not mount the unit by employing
any methods other than those specified.
Do not remodel the mounting bracket or mounting screws provided with the unit.
What to avoid to ensure that the
unit will perform stably over a prolonged period
Using the unit for a prolonged period in
a location with high temperature and humidity levels will cause its parts to deteriorate and shorten its service life.
Ensure that a cooling unit or heating
unit will not blow any air directly toward the installation location.
Before installation, always
disconnect the DC connector
When installing, always use the supplied components. Do not disassemble or modify the wall mount adaptor.
Tightening up the mounting
screws
Tighten up the screws and bolts
securely to the degree that is appropriate for each of the materials used in the mounting location and structures.
After tightening up the screws and
bolts, check that there is no unsteadiness and that the parts have been tightened securely.
Use the specified tools and tighten the
screws firmly.
Tighten up the screws using the
specified torque driver. Do not use electrical drivers or impact drivers.
10
When the unit is no longer going
to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.
When installing, transferring or
disposing of the unit, be absolutely sure to hold it by its pedestal area.
Problems may result if the camera head is held or rotated.
Do not attach a filter, hood,
extender or other parts to the unit.
Install the external DC power
supply near the main power outlet, and position it in such a way that its power plug can be plugged into and unplugged from the outlet easily.
When connecting the external DC power supply to a power outlet on the ceiling or on any other surface where dust may collect, wipe off the dust on the power plug at periodic intervals as an anti-tracking measure.
If there is a possibility of noise
interference
Either wire the cables so that the power cable (ceiling light cord) of AC 100 V (AC 220 V) or more, and the signal cable are placed at least 1 meter (3.3 ft.) apart. Alternatively run each cable through its own metal conduit. (The metal conduits must be grounded.)
When connecting the cables,
ensure that the connector areas will not be subject to any load.
Doing so may cause malfunctioning
Power switch
This unit does not have a power switch. Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet. [Note]
Under factory default conditions, the unit
will be in Power ON mode when power is supplied for the first time. (Status display lamp: Lit green).
When the power supply is cut off while
the unit is in Standby mode, the unit will be in Standby mode the next time power is supplied. (Status display lamp: Lit orange)
When the power supply is cut off while
the unit is in Power ON mode, the unit will be in Power ON mode the next time power is supplied. (Status display lamp: Lit green)
Radio signal interference
If the unit is positioned near a TV or radio transmitting antenna or a strong electrical field or magnetic field (such as that generated by a motor, transformer or power lines), its images may be distorted and/ or the images may be affected by noise.
Allowing the generated heat to
escape
This unit allows the heat generated inside to escape from its surfaces. Do not install the unit in a location where it will be surrounded by walls or other surfaces and where heat will be trapped. In addition, the heat is dissipated to the bottom panel which will warm up over time: This is normal and not indicative of any trouble.
11
PoE power supplies
Use a PoE [IEEE802.3af] compatible hub or power supply device.
Network settings
The network function of this unit does not work unless an initial account is set up (except when using the Easy IP Setup Software. A personal computer is required to set up an initial account. [Note] Network connection with AW-UE4 also
requires setup of an initial account. When an initial account is not set up, AW-UE4 can detect but cannot control this unit.
12
122.3 (4-53/64) 122.3 (4-53/64)
135.4 (5-11/32)15.9 (41/64)
127.8 (5-3/64)
130.8 (5-5/32)
107.0 (4-7/32)
Mic_1
Mic_2
61.17 (2-27/64)
61.25 (2-27/64)
1/4"-20 UNC Depth 6mm
61.10 (2-13/32)
Installation Instructions

How to Connect and Install the Unit

Be absolutely sure to read through the “Information for Your Safety” and “Installation precautions”.
1) Connect and install in the following order:
2) Checking the installation location
3) Preparing the power source
4) Ceiling-suspended Installation/Standing Installation/Mount to a Tripod
5) Connecting the cables

Checking the Installation Location

Refer to the illustration, and determine where the unit is to be installed and in which direction it should be mounted with due consideration for the unit and the wiring space on the back. Ensure that there is at least 200 mm (7-7/8) of space for wiring behind the rear cover. Unit: mm
(inch)
13

Preparing the Power Source

Screw: I-head type, 1/4 x20 UNC Clamping torque: 1.47N · m(15kgf · cm)
Power can be provided through the USB cable connection from the connected device(ex:
laptop, PC)
Use the PoE switch/hub connect to LAN port and provide the power to the AW-UE4 unit. Please use AC adapter (5V, 1A or more) or PoE switch / Hub to output HDMI. Warning:
This product is intended to be supplied by a UL Listed Power Adapter or DC power source marked "L.P.S." (or "Limited Power Source"), rated 5Vdc, 1.0A minimum, Tma =40 degree C minimum. If need further assistance, please contact Panasonic for further information.

Ceiling Mount Installation

Do not use any screws other than those supplied with the unit (do not use wood screws, nails, etc.). Make sure the camera is firmly mounted to the ceiling, with no tilting or wobbling.
1. Install the mount kit (included) to bottom of the camera. Use the mount screw
(included) to security the mount kit and camera.
14
2. Use M4 10mm length screw (included) to secure the L-mount kit on the ceiling.
Screw: M4, 10mm length, bind-head Clamping torque: 1.47N · m(15kgf · cm)
Screw: M4, 5mm length, bind-head Clamping torque: 1.47N · m(15kgf · cm)
3. Slide the camera with mount kit is installed into L-mount as figure shown.
4. Use M4 5mm length screw (included) to secure the camera on the L-mount kit.
15
5. Mount the drop-prevention wire to the ceiling.
Screw: M4, bind-head Clamping torque: 1.47N · m(15kgf · cm) Ceiling: Concrete ceiling
Suggestion distance: 8cm or less
Attach the drop-prevention wire to the drop-prevention wire-mounting portion of the unit and secure to the ceiling panel with screws. The drop-prevention wire is designed to be used for installation where the unit is suspended from an overhead surface so do not subject it to the weight of units other than the unit.
Installation suggestion:
[Note] Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.
16

When using the WV-Q105A (optional accessory)

Mounting the anchor bolts and direct ceiling mount bracket ( )
This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place, and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up.
It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work. Before mounting the mount bracket, check that the installation location is strong enough to withstand the total mass (approx. 4.7 kg (10.34 lb)) which will be exerted once the camera is mounted. Use the mount bracket where the space between the ceiling panel and the concrete ceiling is at least 100 mm (3-15/16 inches) high. The bracket can be mounted where the thickness of the ceiling panel ranges from 5 mm (3/16 inches) to 40 mm (1-9/16 inches). The drop-prevention wire (supplied with the WV-Q105A) must be used when mounting the direct ceiling mount bracket.
1. Refer to the Operating Instructions of the WV-Q105A direct ceiling mount bracket, and
attach the WV-Q105A as well as the drop-prevention wire angle and drop-prevention wire supplied with the WV-Q105A to the anchor bolts.
2. First, remove the screws which were loosely fastened in step 1, and then align the camera
mount bracket of the AW-UE4 with the screw holes in the WV-Q105A direct ceiling mount bracket and mount it in place.
Use the mounting screws (the M4-L60 Phillips head screws with adhesive) supplied with the
WV-Q105A as the mounting screws.
17
Ensure that the unit will not fall off.
Correct Incorrect
Installation Instructions

Stand-alone installation

(when the mount bracket is not going to be used)
When installing the unit on a desktop
Place the unit flat on the surface. [Note]
Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a
location which is susceptible to shaking, this will cause the unit’s images to shake in turn.
Take care not to allow the unit to fall or otherwise be damaged during installation. When carrying the unit, do not hold it by its head. Take care not to pull the connected cables. Doing so may cause the unit to fall and/or it may result
in injury.
When mounting the unit on a tripod
Attach the tripod to the threaded holes for mounting the camera on the camera’s bottom panel. Place
the tripod on a completely flat and level surface. Tighten the screws by hand to mount the tripod securely. Use screw for mounting tripod that satisfy the following standard.
[Note]
Do not install the unit where people will be passing back and forth. When using the unit mounted on a tripod, do not put the tripod high above the floor level. Mount the unit securely so there is no looseness. Looseness may cause the unit to fall off and/or
result in injuries.
When the unit is going to be used for a prolonged period of time, take steps to ensure that the unit
will not topple or fall over and that it will not fall off or fall down. After using the unit, restore the installation location to its original state without delay.
18

Connecting Cables

LAN
[Note]
After installing the unit on a ceiling, secure the drop-prevention wire in the space above the
ceiling panel and connect the LAN cable, the HDMI cable or USB cable.
Please use “High Speed HDMI Cables” that have the HDMI logo (as show below the HDMI
connector). Cables not conforming to the HDMI standard will not work.
Always use a USB cable that is included in accessories. Remember to screw tight the USB cable with the additional screw on the USB cable.
19
A
B
C
Installation Instructions

Connecting with HDMI Monitor

A. HDMI cable:
An HDMI video/audio signal is output. B. Wireless remote control (optional) C. USB cable(connect power adapter for external power supply)
[Note] Please use “High Speed HDMI Cables” that have the HDMI logo (as shown below the HDMI
connector). Cables not conforming to the HDMI standard will not work.
20

System example 1 (IP control, PoE)

A. HDMI/SDI converter B. Remote Camera Controller AW-RP60 C. PoE switching hub D. Monitor 1/Monitor 2
[Note] Use a category 5e cable for the LAN cable.
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System example 2 (IP image transmission, PoE)

: LAN cable
AAA
B
C
A. LAN connector B. Personal computer C. PoE compatible switching hub or PoE injector
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