Palm Treo 680 Orange, Treo 680 Rogers User Guide

Your Palm® Treo™ 680 Smartphone User Guide

Intellectual Property Notices

© 2006 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. Documents To Go is a trademark or registered trademark of DataViz, Inc. A portion of the enclosed product is © copyrighted by Fraunhofer IIS (2005). All rights rese rved. All other brand and product names are or may be trademarks of, and are used to identify products or ser vices of, their respective owners.

This product is protected by one or more of the following United States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United St ates patent 6,058,304.

A portion of this software includes software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. MPEG-4

audio coding technology and advanced video technology licensed by Fraunhofer IIS.

This product is protected by certain intellectual prope rty rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.

The TREO trademark is used by Palm in Sweden and Denmark with the express consent of Pfizer and its affiliated companies. The products marketed and/or sold by Palm under the TREO trademark are in no way affiliated with Pfizer or its business.

Swedish: Varumärket Treo används av Palm i Sverige och Danmark med uttryckligt tillstånd från Pfizer och dess dotterbolag. De produkter som marknadsförs och/eller säljs av Palm under varumärket Treo ska på inget sätt alls kopplas samman med Pfizer eller dess verksamh et.

Danish: Treo-varemærket anvendes af Palm i Danmark og Svirge med udtrykkelig tilladelse fra P fizer og Pfizers associerede selskaber. De produkter, der markedsføres og/eller sælges af Palm under Treo-varemærket, er på ingen måde tilknyttet Pfizer eller Pfizers virksomhed.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

PN: 185-10425-00 v. 1.0

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Treo 680 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Chapter 2: Moving around on your Palm

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Treo™ 680 smartphone . . . . . . . . . . . . . . .25

iii

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

The VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Chapter 5: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . .107

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Connecting your computer to the Internet through your Treo . . . . . . . . . . . . . . . . . 118

Connections with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Chapter 8: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Documents To Go Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 165

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Sending information with Bluetooth wireless technology . . . . . . . . . . . . . . . . . . . . 174

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Making room on your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Welcome

Congratulations on the purchase of your

Palm

Tr eo™ 680 smartphone! In one compact and indispensable device, you now have all of the following:

• Contacts application that stores the

names, phone numbers, and even pictures of friends, family, business contacts—everyone you stay in touch with

• Email application for receiving and

sending email (business and personal)

• Palm OS

storing your appointments, to-do lists, memos, and more

• Expansion card slot that accepts cards

(MultiMediaCard/SD/SDIO; sold separately) for storing music files, videos, dictionaries, games, and lots of other applications

• A VGA (640x480) digital camera for

snapping photos and capturing short videos

personal info applications for

• Text and multimedia messaging

• MP3 player

• Applications for reading, creating, and

editing Microsoft Office files and viewing PDF files

• Software for entering names,

addresses, and more on your computer, and then transferring them to your smartphone with one press of a button

NOTE Phone and text messaging services

require a service contract with your wireless service provider. Web, email, and multimedia messaging services require a service contract and data services, such as GPRS or EDGE, from your wireless service provider. Data speeds vary based on network availability and capacity.

What’s in the box?

You should have received all the following items in the Treo 680 box:

Hardware

• Treo 680

• SIM card from your wireless service

provider (not included with all models)

WELCOME

KEY TERM

SIM (Subscriber Identity Module)

card The smartcard that you insert into your

smartphone and identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.

• Rechargeable battery

• AC charger with international adapter(s)

(if required in your region)

• USB sync cable

• Headset

Documentation and software

• Read This First setup booklet

• Quick Reference Guide

• Palm Software Installation CD, which

includes the following:

• Palm

• Bonus software for your smartphone

• Your Palm Treo 680 Smartphone User

Desktop software

Guide (this guide)

• Palm warranty

WELCOME

What do I need to get started?

This guide helps you set up your Treo 680 and quickly learn to use it. To get started, you need all the items that came in the Treo 680 box (see What’s in the box? the following:

• A SIM card. If you do not already have a

SIM card and your smartphone box did not contain a SIM card, you need to contact your wireless service provider to get one. Be sure to sign up for a mobile account with data services. To use your smartphone on your wireless service provider’s network, the SIM

), plus

card must be inserted into your smartphone. Without a SIM card, you can only make emergency calls, such as 112 or 911.

• You must be in a location where you are

within coverage of your wireless service provider’s network.

• An electrical outlet

• The computer with which you want to

synchronize your personal information

NOTE To use email, web browsing, and

multimedia messaging, your wireless service provider plan must include data services. Please contact your wireless service provider for details about your data service options.

WELCOME

Setting up

Congratulations on the purchase of your new Palm®Tr eo™ 680 smartphone. You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.

As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take these few easy steps to set up your smartphone and get it running.

Benefits

• Know where your smartphone

controls are located

• Start using your smartphone right

away

• Establish a link between your

smartphone and your computer

CHAPTER

In this chapter

Treo 680 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 16

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 23

SETTING UP

Treo 680 overview

Front view

Indicator light (phone and charge indicator)

Vol ume

Side button

Send Phone

TIP

Protect your screen. Be careful to store your smartphone away from items that might scratch or crush the screen. Visit

www.palm.com/

cases and other useful accessories.

treo680gsm to find carrying

Earpiece

5-way navigator and Center button

Power/End

Applications

Messaging

Calendar

DID YOU KNOW

screen is on, you can press and hold the Side button to open the Voice Memo application. You can also change your button settings and select an application of your choice; see Reassigning buttons

When your smartphone

for details.

CHAPTER

SETTING UP

CHAPTER

Back view

Speaker

Stylus

Self-portrait mirror

Battery door release

Camera lens

Headset jack

Expansion slot door

IMPORTANT The Treo 680 speaker

Microphone

Multi-connector

includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.

SETTING UP

Top view

Ringer switchInfrared (IR) port

DID YOU KNOW

sounds at once. You don’t need to hunt for Off buttons all over the device.

The Ringer switch silences all

Inserting the SIM card and battery

Your SIM card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features, the SIM card must be inserted in your smartphone.

NOTE Your SIM card may already be

installed in your smartphone. Follow steps 1–3 to check. If a SIM card did not come with your smartphone, you may already have one; otherwise, your wireless service provider will give you one when you subscribe.

1 Use one hand to press the Battery

door release button and use your other

hand to slide the battery door downward to remove it from your smartphone.

Battery door release

2 If the battery is installed, remove it.

(See Replacing the battery

3 Slide the SIM tray out of the slot inside

the smartphone. If the SIM card is already installed, skip to step 6.

for details.)

CHAPTER

SETTING UP

4 Align the notch on the SIM card with

the notch in the SIM tray. Insert the notched end of the SIM card into the SIM tray, and then press the other end of the card until it falls into place.

Notch

6 Align the metal contacts on the battery

with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.

Battery contacts

Smartphone contacts

5 Slide the SIM tray back into the slot

inside the smartphone.

IMPORTANT Use the battery that came

with your Treo 680. Do not use a battery from another Treo model in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo model. Using a battery that is designed for another Treo model can damage your Treo 680. For info on

SETTING UP

replacement batteries, see Replacing the battery.

7 Slide the battery door onto the back of

the smartphone until it clicks into place.

8 Your Treo screen wakes up and begins

the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Treo.

TIP

If your Treo does not turn on, you need to connect it to the AC charger. If it still does not turn on after being connected to the AC charger for five minutes, then do a soft reset. See Performing a soft reset

IMPORTANT Always use the same

language for your Treo, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

TIP

The power-saving feature turns off the Treo screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your smartphone for three hours (or until the indicator light is solid green) to give it a full charge. See Maximizing battery life maximizing the life of your Treo battery.

TIP

To avoid draining the battery, charge your smartphone every day, especially if you use your phone often.

DID YOU KNOW

fully drained, your info is still stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.

for tips on

If your battery ever becomes

CHAPTER

SETTING UP

CHAPTER

1 If necessary, connect the international

adapter to the AC charger plug.

2 Plug the AC charger into a wall outlet. 3 Connect the charger cable to the

bottom of your smartphone. Make sure the arrow on the connector is facing up, toward the screen.

DID YOU KNOW

smartphone without the AC charger by connecting it to your computer with the sync cable. However, it takes longer to charge the battery without the AC charger, and if your laptop isn’t plugged into a power source, it can drain the laptop’s battery. For the quickest charge time, use the AC charger.

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with the sync cable, the indicator light may not turn on. To make sure the battery is charging, check the onscreen battery indicator.

You can also trickle charge your

When trickle charging your smartphone

4 To confirm that your smartphone is

charging, check the indicator light on your smartphone.

• Solid red indicates that your

smartphone is charging.

• Solid green indicates that your

smartphone is fully charged.

Indicator light

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If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.

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If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.

When your Treo is on (see Turning your Treo 680 on and off), the onscreen battery icon displays the charging status:

A red lightning bolt indicates that the battery is connected to a wall outlet and is charging.

A green lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.

A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.

An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.

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To see exactly how much power is left in

your battery, tap the onscreen battery icon.

Battery icon

Maximizing battery life

Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:

IMPORTANT Use the battery that came

with your Treo 680. Do not use a battery from another Treo in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo. Using a battery that is

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designed for another Treo can damage your Treo 680. For info on replacement batteries, see Replacing the battery

• If you don’t plan to use the wireless

features on your Treo for a while, turn off your phone (see Turning your phone on and off) and let all calls be picked up

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You can buy an extra battery as a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your Treo 680, go to www.palm.com/

treo680gsm.

by voicemail.

• As with any mobile phone, if you are in

an area with no wireless coverage, your Treo searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily

• Charge your smartphone whenever you

can. Charge it overnight. The battery has a much longer useful life when it is topped off frequently, rather than charging it after it is fully drained.

• The wireless features (phone, email,

messaging, and web) and media features (camera, media players, eBooks, and games) of your smartphone consume more power than its organizer features. Speakerphone usage also consumes more power than

turn off your phone. While your phone is off, you can continue to use the nonwireless features of your Treo.

• Turn down the screen brightness (see

Adjusting the brightness

• Decrease the settings in Power

Preferences and turn off Beam Receive (see Optimizing power settings

• Turn off the Bluetooth

feature if you’re

not using it. See Connecting to a Bluetooth hands-free device.

using the earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the battery icon and charge when necessary.

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Making your first call

1 Press Phone . 2 If prompted, press Center to turn

off Keyguard (see Locking your keyboard (Keyguard) for more info).

Center

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If Check SIM Card appears in the title bar,

see Inserting the SIM card and battery

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If No Service appears in the title bar, you’re outside a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your wireless service provider for assistance.

3 Press Left to select the Dial Pad

tab.

4 Tap the onscreen Dial Pad to enter the

number you want to call.

5 Press Send to dial the number. 6 If prompted, press Center to select

Ye s and turn on your phone.

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If you are inside a coverage area and cannot complete a call, contact your wireless service provider for assistance.

7 After you finish the call, press Power/

End to end the call.

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your smartphone to adjust the call volume.

• To increase the volume, press the upper

half of the Volu me button.

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• To decrease the volume, press the

lower half of the Vol um e button.

Vol ume

Side button

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If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted in your smartphone. If your phone number still does not appear in Phone Info, your wireless service provider may not support this feature. Look for your phone number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact your wireless service provider.

Setting up your

What’s my phone number? 1 Make sure your phone is on (see

Turning your phone on and off

2 Press Phone . 3 Press Menu . 4 Select Options, and then select Phone

Info.

Look here for your phone number

computer for synchronization

Why set up a connection between your smartphone and your computer? So you can synchronize. Why synchronize? Here are two good reasons:

• It’s easier to enter names, phone

numbers, and addresses using the big keyboard on your computer than the keyboard on your smartphone. Whether you enter or change information on your computer (using Palm software or Microsoft Outlook for

Desktop

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Windows) or on your smartphone, you automatically update the info in both places when you synchronize. So there’s no need to enter the info twice.

• You have a backup copy of all your info.

Should anything happen to your smartphone, your info still exists on your computer.

We strongly recommend that you synchronize your smartphone with your computer frequently to keep your information up-to-date (and backed up) in both locations.

Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable to your computer.

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers:

• Windows 2000 or XP (or later)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

• CD drive

• Available USB port

• Mac OS X version 10.2 or later

• 128MB of total memory (RAM)

• 190MB of free hard disk space

• CD drive

• Available USB port

Upgrading from another Palm OS

NOTE If you are setting up your first Palm

device, skip ahead to Installing the

device

desktop synchronization software.

You can transfer all compatible applications and information from your previous Palm OS device—whether it’s a handheld or a Treo— to your new Treo 680, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.

When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software

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version 5.4.9 on your Treo 680. Quarantined files are not installed on your

• At the bottom of the screen, select

Size.

Treo 680, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\<device name>\PalmOS5 Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.)

IMPORTANT Do not synchronize your Treo

680 with any previous versions of Palm Desktop software.

• Look at the numbers on the Free

Space line and subtract the number

on the left from the number on the

right to calculate the space used. For

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We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your Treo 680. Such methods transfer all applications to your smartphone, including ones that are not designed to work with Palm OS version 5.4.9.

1 Calculate how much space your apps

and info occupy on your previous Palm OS device:

• In Applications View, open the menus.

• Select Info on the App menu.

example, on the device shown here,

22.4 – 17.5 = 4.9. This means that

4.9MB of space is occupied on this device.

2 If the space occupied on your previous

device is 64MB or less, then go to step

3. If the space occupied is greater than 64MB, then do any of the following to reduce the storage space you’re using before you go to the next step:

• Delete any third-party applications

that you no longer use.

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• Move large files, such as eBooks and

images, to an expansion card.

• Move third-party applications to an

expansion card.

• Purge old info in applications such as

Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.

3 Synchronize your previous device with

your previous desktop software to back up your information one last time.

4 Install the desktop synchronization

software from your new Palm Software Installation CD (see Installing the desktop synchronization software).

5 During the installation process, sync

your Treo 680 with your new desktop software as instructed. When prompted, do the following:

• Connect your Treo 680 to your

computer (see Connecting your smartphone to your computer).

• Indicate whether you want to sync

only the info in your PIM apps (Calendar, Contacts, Memos, and

Tasks) or all info and apps (excluding apps known to be incompatible).

• Select a device name for your Treo

680; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.)

MAC ONLY If you have pictures on

your previous device, copy them from your previous device to an expansion card or beam them to your Treo 680.

7 If you plan to continue using your

previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name.

If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates

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and info about compatibility with your Treo

680.

1 Close any applications that are currently

running on your computer, including those that are minimized. Your

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If you have trouble upgrading or finding quarantined files, see Upgrading

computer needs to have all its resources available to install the software.

Installing the desktop synchronization software

IMPORTANT Even if you already own a

2 Insert the Palm Software Installation CD

into the CD drive on your computer.

Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 680.

BEFORE YOU BEGIN If you are installing

on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.

3 If you are installing on a Mac,

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If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.

double-click the CD icon on the desktop, and then double-click the

PalmSoftware.pkg icon.

4 When the installation wizard opens,

follow the onscreen instructions. Please

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note these important points about the installation process:

• When the language selection screen

appears, select the same language you selected on your Treo 680.

• WINDOWS ONLY You can choose

which desktop software you want to use for synchronization:

Palm Desktop software or Microsoft Outlook.

NOTE Whether you select to synchronize

with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, enter it in the software you selected in this step.

• The install process prompts you to

connect your smartphone to your computer. Go to the next section.

Connecting your smartphone to your computer

After you install the desktop software (see Installing the desktop synchronization software), you’re ready to connect your smartphone to your computer.

BEFORE YOU BEGIN To set up your

computer, you need the sync cable that came with your Treo 680.

1 If necessary, connect the international

adapter to the AC charger plug.

2 Plug the AC charger into a wall outlet. 3 Plug the USB sync cable into an

available USB port or a powered USB hub on your computer.

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For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.

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4 With the sync button facing up, connect

the sync cable to the bottom of your smartphone. Do not press the sync button until you are instructed to do so.

Sync cable

5 Connect the charger cable to the

bottom of your smartphone.

You are now ready to synchronize; go to Synchronizing information—the basics

Sync button

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Synchronizing information—the basics

Synchronizing means that info you enter or change in one place (your smartphone or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer or corporate server frequently to keep your

Computer type Desktop software What syncs and where Windows Microsoft Outlook

Windows Palm Desktop All apps sync with Palm Desktop Mac Palm Desktop All apps sync with Palm Desktop

info up-to-date (and backed up) in both locations.

The info from all the following applications is updated by default each time you sync your smartphone with your desktop software:

How each application syncs depends on your computer type and the desktop software you are using, as follows:

• Calendar, Contacts, Memos, and

Tasks sync with Outlook

• Pictures & Videos syncs with

Palm Desktop

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For more sync options, including which apps sync, see Synchronizing information— advanced.

Messages on both your computer and your smartphone indicate that synchronization is in progress.

3 Wait until you see the message on your

BEFORE YOU BEGIN To sync your info,

you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 680—even if you sync with Outlook or another third-party application. See Installing the desktop synchronization software for instructions.

1 Connect your Treo 680 to your

computer, as described in Connecting your smartphone to your computer.

2 Press the sync button on the sync

cable.

smartphone that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message.

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Problems synchronizing? See Synchronization suggestions.

for troubleshooting

If you’re finishing your initial setup, you now have the option to install bonus software from the Palm Software Installation CD. If you choose to install some of the bonus software, you need to sync again to install the software on your smartphone. You can also install bonus software later; see Installing bonus software from the CD.

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Sync button

For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.

Moving around on your Palm®Treo™ 680 smartphone

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your smartphone is similar. Most Palm OS same set of controls. So once you learn how to use these controls on your Palm all over town and you won’t even need a map.

Benefits

• Find and open applications quickly

• Access extra features with menus

• Move around in applications with

one hand, using the 5-way navigator

Tr eo™ 680 smartphone, you’ll be driving

applications use the

• Access many more characters and

symbols than are displayed on the keyboard

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In this chapter

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

MOVING AROUND ON YOUR PALM®TREO™ 680 SMARTPHONE

Moving around the screen

To move around the Treo 680 screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.

Center

Left

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Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead

DID YOU KNOW

icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.

In this guide, we use arrow

The 5-way includes the following buttons:

Right

Down

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Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another.

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If the item you want doesn’t appear on the screen, try tapping the onscreen scroll arrows to view more info.

Colored background: When a phone number, text, an email address, a web link, or an item in a list is highlighted, the item is

displayed as white text against a colored Learn to recognize the highlight. It can take two forms:

Border glow: When an entire screen, an

background. Examples of lists include the

Contacts list, the Messaging Inbox, and the

Tasks list. onscreen button (such as Done, New, or

OK), or a pick list is highlighted, a glow appears around its border. If an entire screen is highlighted, the glow appears at the top and bottom of the screen only.

After highlighting an item, you can select or

activate it by pressing Center , or by

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When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list.

tapping the item with the stylus.

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After you open an application (see Opening applications the 5-way to highlight various screen elements.

), experiment with using

MOVING AROUND ON YOUR PALM®TREO™ 680 SMARTPHONE

Highlighting text

You can use the stylus to highlight text on the screen.

• Tap and drag the stylus across the text

you want to highlight.

• To highlight a word, double-tap it.

• To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Memos

list, press Right to jump to the first button.

• From a screen where you create or edit

entries, such as Contact Edit, press Center to jump to the first button.

• From a dialog box, such as Edit

Categories, press Up or Down to scroll to the buttons.

Selecting menu items

Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your smartphone, it’s a good idea to familiarize yourself with the additional features available through the various application menus.

1 Press Menu to display an

application’s menus.

Menu shortcut

2 Press Right and Left to switch

between menus.

3 Press Up and Down to highlight a

menu item.

4 Press Center to select the menu

item, or press Menu to close the menu and cancel your selection.

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Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut. For example, when you’re in Calendar, you can press Menu + N to create a new event.

• To exit the pick list without making a

selection, press Left or Right .

Stylus: Use your stylus to tap the pick list.

• Tap the item you want from the list.

• To exit the pick list without making a

selection, tap outside the list.

Selecting options in a pick list

A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features and pick lists let you select the contents for a particular field.

You can select items from a pick list with the 5-way or the stylus.

5-way: Use the 5-way to highlight the pick list, and then press Center to display the items in the list.

• Press Up and Down to highlight

the item you want.

• Press Center to select the

highlighted item.

MOVING AROUND ON YOUR PALM®TREO™ 680 SMARTPHONE

Using the keyboard

Option

Shift/Find

NOTE Your keyboard may have a different

layout based on the country where you purchased your smartphone.

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Backlight

Backspace

Return

AltSpace

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When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys.

• To turn Caps Lock on, press Shift/

Find twice. To turn it off, press Shift/Find once. When Caps Lock

is on, an underlined up arrow appears in the lower-right corner of the screen.

DID YOU KNOW

keyboard backlight that turns on and off when the screen turns on or off. The backlight also dims when an active call lasts longer than a specified period of time. See Optimizing power settings to adjust the automatic shut-off and dimming intervals.

Entering lowercase and uppercase letters

• To enter lowercase letters, press the

desired keys.

• To enter an uppercase letter, press

Shift/Find and then press a letter key. You don’t need to press and hold Shift/Find while entering a letter. When Shift is active, an up arrow appears in the lower-right corner of the screen.

• To turn Option Lock on, press Option

The Treo 680 includes a

twice. To turn it off, press Option

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

Symbol Letter

• Press Option , and then press the

key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen.

symbol appears in the lower-right corner of the screen.

once. When Option Lock is on, the

MOVING AROUND ON YOUR PALM®TREO™ 680 SMARTPHONE

DID YOU KNOW

automatically default to Option Lock, such as the Dial Pad tab in the Phone application or the Calculator. In this case, you do not need to press Option to enter numbers.

Some application views

Entering other symbols and accented characters

Symbols and accented characters that do not appear on the keyboard are available by using the Alt key.

1 Enter the character that corresponds to

the symbol or accented character you want. See the table on the next page.

2 Press Alt . 3 Press Up , Down , Right , or Left

to highlight the desired character.

4 Press Center to insert the

character.

DID YOU KNOW

grouped by their similarity to the base key. For example, the alternate characters for the e key are é, è, ë, and ê.

Alternate characters are

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Symbols and accented characters

Enter… Then press

Enter… Then press Alt to select…

Alt to select…

Enter… Then press

Alt to select…

a á à ä â ã å æ n ñ u ú ù ü û

A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û

b or B ß o ó ò ö ô œ õ x or X x ¤

c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ

C Ç ¢ © p or P ¶ Y Ý Ÿ

e é è ë ê r or R ® ! ¡

E É È Ë Ê s ß š ? ¿

i í ì ï î S ß Š : :-) :-( ;-)

I Í Ì Ï Î t or T ™ $ £ ¥ ¢

l or L £

Press Alt by itself, after a space or at the beginning or end of a line, to select these characters:

; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |

MOVING AROUND ON YOUR PALM®TREO™ 680 SMARTPHONE

Opening applications

When you open an application using a quick button or Applications View, you automatically close the app you were previously using.

Phone

Calendar

Using the quick buttons

The front of the Treo 680 has three quick buttons—Phone, Calendar, and Messaging—that open applications. The fourth button opens Applications View (see Using Applications View

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You can customize the quick buttons

yourself; see Reassigning buttons

for details.

Applications

Messaging

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Each of quick button opens two applications:

• To access a button’s primary application,

simply press the button.

Button Primary app

Phone

Calendar

Messaging

• To access a button’s secondary

Using Applications View

You can access all available applications through Applications View.

1 Press Applications .

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If prompted, press Center on the 5-way to turn off Keyguard (see Locking your keyboard (Keyguard) for more info).

2 Use the 5-way to highlight the

application you want to use.

application, press Option and then press the quick button.

Buttons Secondary app

+ Web

+ Memos

3 Press Center to open the selected

+ Email

application.

In Applications View, you can also do any of

DID YOU KNOW

your smartphone screen.

Pressing Option + Menu dims

the following:

MOVING AROUND ON YOUR PALM®TREO™ 680 SMARTPHONE

• Press Applications repeatedly to

cycle through various categories of applications. See Applications settings for more info on categories.

• Enter the first few letters of the

application’s name to highlight it. For

example, if you press P, it highlights Phone; if you then press R, it highlights Prefs. If you pause and then press R, it highlights the first application that starts with R.

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Your phone

The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with.

You can creatively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm perform all these tasks with ease.

And you can do more than manage your phone calls, too. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.

Benefits

• Stay in touch—you choose how

• Save time with shortcuts to your

favorite info

Tr e o™ 680 smartphone helps you

• Have fun: add wallpaper and

ringtones

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Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . 50

How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 57

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

YOUR PHONE

Turning your Treo 680 on and off

NOTE Throughout this guide we use the

term smartphone to describe your device and its physical aspects. We use the term phone to describe the feature of your Treo that lets you connect to your wireless service provider network to make and receive calls and transmit data.

The phone and the screen of your Treo 680 can be turned off and on separately. This means that you can wake up the screen to use just the organizer features of your smartphone, without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your Treo 680; for example, when you’re on a plane and want to look at your calendar.

1 Press and release Power/End

to wake up the screen.

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You can also press any of the quick buttons or the Applications button to wake up your smartphone screen.

Power/End Center

2 Press Center to turn off Keyguard.

For more info about turning Keyguard on and off, see Locking your keyboard (Keyguard).

3 Press and release Power/End

to turn off the screen and lock the keyboard.

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You can set how long the screen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off

after setting.

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YOUR PHONE

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Turning your phone on and off

When your phone is on, it is connected to your wireless service provider’s network (provided you are in a coverage area) so

go to the Main tab of the Phone application and you see the Signal Strength icon at the top of the screen.

that you can make and receive phone calls

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and use wireless services, such as email, messaging, and the web browser. During initial setup, your phone is automatically

If you’re outside a coverage area, No Service appears in the upper-left corner and the indicator light flashes red.

turned on, so you can use wireless services right away.

If you turn off your phone, you can still use the organizer features such as Calendar and Contacts, as well as the media features such as Pocket Tunes and Pictures & Videos. You might hear this referred to as flight mode because you must turn your phone off when you’re on a plane.

1 Wake up the screen. 2 Press and hold Power/End to

turn on your phone.

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If the Ringer switch is in the Sound On position, you hear a series of tones when you turn your phone on and off (see Silencing sounds).

You know your phone is on and that

3 Press and hold Power/End

again to turn off your phone. You know your phone is off when you

go to the Main tab of the Phone application and you see Phone Off at the top of the screen.

Opening the Phone application

Press Phone to display the Main tab in the Phone application.

Status icons

Tabs

you’re inside a coverage area when you

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DID YOU KNOW

appears when you press the Phone button. See Customizing the Main tab in the Phone application for details. If you change the default tab, you need to modify the steps in this chapter accordingly.

You can choose which tab

Making calls

There are several ways to make a call. Try them all to find out which way you like best.

Dialing using the onscreen Dial Pad 1 Press Phone . 2 Select the Dial Pad tab. 3 Enter the phone number by tapping the

onscreen Dial Pad with the stylus.

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Press Backspace to delete numbers you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application.

4 Press Send to make the call.

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directly into the Dial Pad. Copy a number from another application, press Phone and select the Dial Pad tab. Open the Edit menu and select Paste. Press Send to dial the number.

You can paste numbers

Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the

phone number. (You don’t need to press Option.)

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SIM card (see tip on Viewing your SIM Phonebook).

1 Press Phone . 2 Select the Contacts tab. 3 Using the keyboard, just start entering

one of the following for the contact you want to call:

• First name (JOH for John)

• Last name (SMI for Smith)

3 Press Send to make the call.

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After you enter a phone number, you can also press Center on the 5-way to select whether you want to make a phone call or send a text message to that number.

Dialing by contact name

You need to have names and numbers in your contact list before you can make a call

• First initial and last name (JSM for

John Smith)

For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith.

Text appears here as you enter it

by contact name. You can add contacts directly into your smartphone (see Adding a contact), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your smartphone (see Synchronizing information—the basics

You can also import contacts from your

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To restart your search, press Backspace to delete letters you’ve entered. Or press Phone to return to the Main tab in the Phone application.

4 Select the number you want to dial. 5 Press Send to make the call.

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To see more info for a contact, highlight the name and press Center on the 5-way to view the address, company, and other details.

DID YOU KNOW

search for a contact by entering a name from the Main tab in the Phone application, you can change a setting to do that (see Customizing phone settings).

If you want to be able to

Dialing with a speed-dial favorite button

Your smartphone comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button

1 Press Phone . 2 Select the Favorites tab. 3 Use the 5-way to highlight the

speed-dial favorite you want.

Look for the icon to distinguish a speed-dial favorite from other types of favorites.

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To view more favorite buttons, repeatedly

press Down on the 5-way.

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You can see all the contact numbers for the selected person or business. Highlight a speed-dial favorite button and press Space on the keyboard.

4 Press Send or Center to

make the call.

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Dialing from a web page or message

Your Treo recognizes most phone numbers that appear on web pages or in text, email, or multimedia messages.

1 Select the phone number on the web

page or in the message.

Redialing a recently called number To dial the last number: Select the

Main tab, and then press and hold Send to dial the last number you

called.

To select from your most recently dialed numbers: Select the Main tab, press Send to open the Redial list,

highlight the number you want to call, and then press Send again to make the call.

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If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your Treo doesn’t recognize the number as a phone number. You can still use the menus to copy and paste the number into the Dial Pad.

To select from your call history list:

Select the Call Log tab, highlight the number you want to call, and then press

2 Press Center to open the Dial

Send to dial the number.

Number dialog box.

3 Select Dial to make the call.

DID YOU KNOW

from Contacts or your Call Log by highlighting a number, pressing Center on the 5-way, and then selecting Message.

You can send a text message

Receiving calls

To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail.

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See a photo of the person calling you! Learn how to assign a caller ID photo in Assigning a caller ID photo

To answer a call, do one of the following:

• Press Send .

• Select Answer.

• Press the headset button (if the

headset is attached).

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The headset button may work differently on headsets other than the one provided with your smartphone.

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DID YOU KNOW

arrives, the music pauses automatically and resumes when you hang up or ignore the call.

If music is playing and a call

NOTE Pressing Phone silences the

ringer, but it does not answer the call.

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To ignore a call, do one of the following:

Using voicemail

Send the call to voicemail: Press Power/ End or select Ignore.

Send the caller a text message: Select Ignore with Text. This option sends the

call to voicemail and opens a text message

Your wireless service may include voicemail. Keep in mind that airtime and other charges may apply when using voicemail from your phone.

addressed to the caller.

NOTE Sending text messages to land line

phones may not be supported.

Setting up voicemail 1 Press Phone . 2 Press and hold 1 to dial your wireless

To silence the phone while it is ringing, do one of the following:

• Press any key on your Treo except Send,

Power/End, or the 5-way.

• Slide the Ringer switch to the Sound

Off position. This immediately

service provider’s automated voicemail system.

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You can also access your wireless service

provider’s voicemail system by selecting the

Favorites tab and then selecting the Voicemail favorite.

silences all system sounds, including the ringer.

3 Follow the voice prompts to set up your

voicemail.

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while it is ringing, you can either answer the call or let it ring through to voicemail.

When you silence the ringer

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If you can’t connect to your wireless service provider’s voicemail system, contact your wireless service provider for assistance.

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Voicemail notification

When you have a new voicemail message, you are notified with an Alert dialog box.

• To dismiss the Alert dialog box, select

OK.

• To play the message, select Listen.

When you have messages that you have not listened to, a Voicemail icon also appears in the title bar of the Phone application. You can also select this icon to listen to your voicemail.

Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail

system.

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You can also select the Voicemail favorite

button to dial the voicemail system.

3 Enter your voicemail password using

the keyboard.

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Remember, you don’t need to press

Option to enter numbers, *, or # during a call.

NOTE If you defined Extra Digits for the

Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password.

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What can I do when I’m on a call?

Use the 5-way or stylus to select the onscreen buttons. Here’s what the buttons do:

Turns on the speakerphone, which

When you make or receive a call, Active Call View appears.

means that you and everybody around you can hear the call. (Of course, the caller can hear you as

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If the screen dims during a call, press any key except Send or Power/End to restore the screen brightness.

DID YOU KNOW

screen stays at full brightness during phone calls. See Optimizing power settings details.

You can set how long the

for

well.) The advantage is that you can check your calendar, look up contact info, take notes, and use other features during a call. This button is not available when you use a headset.

Turns off the speakerphone when it is on.

Caller’s name and number

Call duration Call status

Replaces the Speakerphone button when you use a Bluetooth

hands-free device. Select this button to stop using the hands-free device and switch to holding your smartphone to your ear.

Puts a call on hold, and the call

Button label

status changes to On Hold. To take the call off hold, select this button again.

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Lets you make another call while the first call is on hold; see Making a second call for details. For info on handling a second incoming call, see Receivi

ng a second call (call

waiting). Opens the Dial Pad so you can use

it to dial additional numbers, such as an extension or a response to a voice prompt.

Dials any extra digits (such as a password or an extension) that you assigned to a speed-dial favorite button. See Defining favorite buttons for information on defining extra digits. This button disappears after you select it to dial the numbers.

Mutes the microphone so that you and the noise around you can’t be heard on the other end. The call status changes to Muted. When you want to speak, be sure to select the Mute button again.

DID YOU KNOW

onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during phone calls, see Locking your screen.

Do you accidentally press

Ending a call

Do one of the following:

• Press Power/End .

• Press the button on the headset (if the

headset is attached).

Switching applications during a call

You can use your organizer apps and other applications while you’re talking on the phone; so go ahead and check your calendar, or go to Memos and enter the driving directions your caller is giving you. You can even send text messages while you’re on a call.

NOTE What you can’t do, however, is

make a data connection while on a call. This means that you can’t browse the web or send or receive email or multimedia messages.

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1 (Optional) If you want to continue

talking while viewing another application, select Speakerphone or connect a headset (see Using a hands-free device).

2 Press Applications . 3 Select the icon for the application you

want to open.

4 When you’re ready to leave the app,

open another app or press Phone to return to Active Call View.

DID YOU KNOW

between Active Call View and the Main tab in the Phone app, so you can access other tabs, such as Contacts and Favorites, during a call.

You can press Phone to toggle

Saving phone numbers

After you complete a call to a number that is not in your Contacts list, you are prompted to add the number to your Contacts list.

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You can turn the Add New Number prompt on and off. In Contacts, open the Options menu, and select Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.

• To create a new contact entry for this

number, select Create a New Contact, and enter the contact’s info.

• To add this number to an existing

contact entry, select Add to a Contact, and then select the contact. This pastes the number into the first available phone number field for that contact.

• To decline adding this number, select

Cancel.

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• To disable the Add New Number

prompt, check the Don’t ask me this again box, and then select Cancel.

If you don’t add a number right away, follow these steps to add it later.

1 Press Phone . 2 Select the Call Log tab. 3 Highlight the number you want to save. 4 Press Menu . 5 Select Add Contact. 6 Select New to create a new contact, or

select Add to add this number to an existing contact.

7 Enter the information for the entry, and

then select Done.

Making a second call

You can make a second call while your first call is still active.

1 Dial the first number and wait until the

person answers.

2 Put the first call on hold by pressing

Send or selecting Hold . 3 Select Add Call . 4 Dial the second number.

NOTE To do this, you can use any of the

methods described in Making calls

5 When the Dial another call prompt

appears, select Ye s .

6 Select Swap to switch between

the two calls.

7 To end the active call, press Power/End

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you can continue your conversation with the remaining call.

When you hang up one call,

Receiving a second call (call waiting)

When you are on a call, you can receive a second call and have separate conversations with each caller. When the second call comes in, you hear a call

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waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:

• To place the current call on hold and

answer the new call, press Send

or select Answer.

• To send the new call to voicemail, select

in your mobile account may be deducted for each call included in the conference call.

1 While the first call is active, make a

second call.

2 Select Conference . This joins you

and the two calls in a conference call.

Ignore.

• To send the new call to voicemail and

send the caller a text message, select

Ignore with Text.

NOTE Sending text messages to land line

phones may not be supported.

• To hang up the current call and answer

the new call, press Power/End .

• To switch between the original call and

the second call you answered, select

Swap or press Send .

Making a conference call

You can join a total of five other calls in a

3 To add more calls to the conference,

select Hold , dial another number, and then select Conference to add the new call.

4 To end the conference, make sure the

conference is the active call, and then

press Power /End . conference call, provided that your network and service plan include 6-way conferencing. Please contact your wireless service provider for more information. Additional charges may apply and minutes

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If you want to continue a conversation with one of the people on a conference call, you can extract that call from the conference. Select Extract Call (the onscreen button on the far right), and then select the call you want to extract.

Forwarding all calls

You can forward all your calls to another telephone number. You can also selectively forward certain calls (see Forwarding calls under certain conditions). Please check with your wireless service provider about availability and pricing of forwarded calls, as additional charges may apply.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Preferences.

4 Select the Forward all calls pick list.

• If the forwarding number appears in

the pick list, select the number.

• If the forwarding number does not

appear in the pick list, select Edit Numbers, and then select New. Enter a forwarding number, including the area code and country code if they are different from your mobile phone number. Select OK. Select the number you just entered, and then select OK.

5 Select OK.

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After you set the number you want to forward all your calls to, the call forwarding icon appears in the title bar (see What are all those icons?). We also recommend that you call your Treo 680 to confirm that your call forwarding settings work properly.

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To turn off forwarding for all calls, select

Off from the Forward all calls pick list.

Forwarding calls under certain conditions

You can forward calls to another number when the line is busy, a call is unanswered, your smartphone is off, or you are outside a coverage area.

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1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Preferences.

4 Select the Forward all calls pick list and

select Off.

5 Select any of the following pick lists:

When busy: Forwards calls if the phone

is busy. Not answered: Forwards calls if you do

not answer. Off/No service: Forwards calls when

your smartphone is not connected to a mobile network.

6 If the forwarding number appears in the

pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers and then select New. Enter a forwarding number, and select OK. Select the number you just entered.

7 Select OK, and then select OK again.

How many minutes have I used?

1 Press Phone . 2 Select the Call Log tab. 3 Press Menu . 4 Select To t a l s from the Record menu.

5 (Optional) To reset the counters to zero,

select Reset Counters.

6 Select Done.

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Entering names and phone numbers

Contacts is where you enter information about the people you want to stay in contact with. You can get to this info from the Phone application, to dial phone numbers and create favorites, and from the Messaging and email applications, to send messages. When you create a contact, you can also assign a photo and ringtone ID to that contact, so you know when they call you.

Adding a contact 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select New Contact from the Record

menu.

5 Use the 5-way to move between

fields as you enter info.

DID YOU KNOW

beginning of a contact’s last name, such as #Smith, the contact appears at the top of your contact list.

6 Do any of the following:

Add a caller ID photo: Select the

Picture box. (See Assigning a caller ID photo for more info.)

Add a caller ID ringtone: Select the Ringtone pick list. (See Assigning a

caller ID ringtone for more info.)

Place the entry in a category and mark it private: Select Details. (See

Working with private entries info.)

If you add a symbol at the

for more

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Add a note to an entry: Select Note

Display additional fields for this contact: Select Plus .

7 After you enter all the information,

select Done.

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To edit the entries on your SIM card you must either Import them into Contacts or press Applications, select SIM Book, and edit them in the phone book on your SIM card.

5 Select Edit. 6 Make changes to the entry as

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Import contacts from your SIM card quickly and easily. In the Contacts list, open the Record menu and select Import from

SIM.

Viewing or changing contact information 1 Press Phone . 2 Select the Contacts tab. 3 Begin entering one of the following for

the contact you want to view or edit:

• First name (JOH for John)

• Last name (SMI for Smith)

• First initial and last name (JSM for

John Smith)

4 Select the name of the entry you want

to open.

necessary, and then select Done.

Assigning a caller ID photo 1 Press Phone . 2 Select the Contacts tab. 3 Open the contact you want to add the

photo to (see Viewing or changing contact information).

4 Select Edit. 5 Select the Picture box and do one of

the following:

• Select Camera to take a photo and

add it to this contact entry when you save the photo.

• Select Photos and select an existing

photo that you want to assign to this contact.

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6 Select Done.

DID YOU KNOW

contacts in Microsoft Outlook or Palm Desktop software and you install the desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your smartphone when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software developer for information.

If you assign pictures to your

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is calling before you even look at your smartphone. This is a great way to identify calls from important people in your life and to screen calls that you’d prefer not to answer.

1 Press Phone . 2 Select the Contacts tab. 3 Open the contact to whom you want to

give a caller ID ringtone (see Viewing or changing contact information).

4 Select Edit. 5 Select the Ringtone pick list and select

a tone for this contact entry.

6 Select OK.

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You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. Select the category pick list in the upper-left corner and select Edit Categories. Select the category, and then select Edit. Select the ringtone on the Edit Category screen.

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Customizing Contacts 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select

Preferences.

5 Set any of the following options:

Remember Last Category: Sets

whether Contacts opens to the last category you selected.

Show SIM Phonebook: Sets whether SIM Phonebook appears as an option in the category pick list. When you check this box, you can view entries in the phone book on your SIM card.

Ask to add unknown phone numbers after calls: Sets whether you are

prompted to add phone numbers that are not in your Contacts list after a call. You can add unknown numbers to an existing contact or create a new contact

Deleting a contact 1 Open the contact you want to delete. 2 Press Menu . 3 Select Delete Contact from the Record

menu, and then select OK.

Creating a business card for beaming 1 Create a new contact and enter your

own business card info.

2 Open the contact entry containing your

business card info.

3 Press Menu . 4 Select Select Business Card from the

Record menu.

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After you create your business card, you can beam it to another device with an IR port—provided the device supports beaming with Palm OS

Main tab in the Phone application, open the Record menu, and then select Beam Business Card.

devices. Go to Contacts or the

entry. List By: Sets whether the Contacts list

is sorted by last name or company name.

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Viewing your SIM Phonebook 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select

Preferences.

5 Make sure the Show SIM Phonebook

box is checked.

6 Select OK. 7 In the Contacts list, select the category

pick list at the top of the screen and select SIM Phonebook.

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If you imported contacts from your SIM card to Contacts, you may want to uncheck the Show SIM Phonebook box to avoid seeing duplicate entries.

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Need to copy a contact to your phone book on your SIM card? In Contacts, select the contact you want to copy, open the

Record menu, and then select Export to SIM.

Defining favorite buttons

Your Treo provides an unlimited number of favorite buttons for quick access to the following common tasks:

• Dialing a phone number (speed-dial)

• Opening an application

• Accessing a web page

• Addressing a message (text, MMS, or

email)

• Accessing voicemail (preset on your

Tr eo )

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Your wireless service provider may preset favorite buttons on your smartphone that are customized for their services.

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5 Enter a label for the favorite:

• If the entry is for an existing contact,

select Lookup. Start entering the last name of the contact, and select the contact when it appears in the lookup list.

• If the entry is for a new contact, enter

the label, press Down , and enter the number.

DID YOU KNOW

600/650, most of your favorites should transfer from your old Treo along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Organize Favorites. For more info about upgrading, see Upgrading from another Palm OS®device.

Creating a speed-dial favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record

menu.

If you’re upgrading from a Treo

6 (Optional) Enter a Quick Key.

KEY TERM

Quick Key A letter that you can

press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your smartphone dials the number.

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7 (Optional) Select More, and then select

advanced options: Extra Digits: Defines additional digits to

dial, such as a password or extension. To enter a one-second pause, insert a , (comma) between digits. To add a longer pause, either enter more commas, or enter a p to add a 3-second pause.

Dial Extra Digits Automatically: Dials predefined extra digits immediately after dialing the phone number, when checked.

8 Select OK.

DID YOU KNOW

ringtone for a contact. See Assigning a caller ID ringtone for details.

You can assign a special

Creating other types of favorite buttons

DID YOU KNOW

Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.

When creating a Message or

1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record

menu.

5 Select the Ty p e pick list and select

Application, Message, Email, or Web Link.

6 Enter a label for the favorite and enter

any other necessary information on the screen.

7 (Optional) Enter a Quick Key. 8 Select OK.

Editing a favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to

edit.

4 Press Menu . 5 Select Edit Favorite on the Record

menu.

6 After you make your changes, select

OK.

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TIP

To arrange your favorites, open the Record menu and select Organize Favorites. Highlight the favorite you want to move, and then press and hold Option + Up or Down to move the button to another position. Select

Done.

Deleting a favorite button

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Some favorites, such as voicemail, cannot be deleted. If a favorite can’t be deleted, the Delete button does not appear on the screen.

1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to

delete.

4 Press Menu . 5 Select Edit Favorite on the Record

menu.

6 Select Delete.

Using a hands-free device

If you need to use your phone while driving and this is safe and permitted in your area, use a phone headset (wired headset included) or car kit (sold separately) for hands-free operation. Using a hands-free device also makes it easy to check your calendar, look up contact info, take notes, and use other features during a call.

In addition to the headset included with your Treo, your Treo is compatible with the following types of hands-free devices that are sold separately:

• Wired headsets and car kits with a

2.5mm connector (3-pin or 4-pin)

• Wireless headsets and car kits enabled

with Bluetooth 1.1 or 1.2 wireless technology

7 Select OK.

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The headset designed for Treo 180/270/

300 is not compatible with your Treo 680.

Check the specifications for your hands-free device to confirm compatibility.

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When in doubt, ask the manufacturer if the product is compatible with your Treo 680. To view a list of compatible Bluetooth hands-free devices, go to www.palm.com/ treo680gsm-support.

NOTE You cannot use a hands-free device

with Bluetooth wireless technology to listen to music files.

TIP

To listen to music in stereo, you can purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a

3.5mm connector, then you need to purchase a stereo adapter. Visit www.palm.com/ treo680gsm for more info on audio accessories.

Using a wired headset

When using the headset that is included with your smartphone, you can press the headset button to perform any of the following tasks:

• Answer an incoming call

• Answer a call-waiting call

• Resume a call that you put on hold (not

available when multiple calls are in progress)

• Swap between two calls (one on hold

and one active)

• Hang up the active call

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On other headsets, the headset button may work differently than the button on the headset included with your Treo 680.

Microphone

Headset button

Speaker

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Connecting to a Bluetooth hands-free device

from another Bluetooth device. See the documentation that came with your hands-free device for instructions.

KEY TERM

Partnership Two devices—for

example, your smartphone and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair.

1 Press Applications and select

Bluetooth or tap the Bluetooth

icon in the title bar.

2 Select Bluetooth On.

NOTE The Bluetooth icon changes from

gray to blue to let you know that Bluetooth technology is turned on.

Once you set up a partnership with a Bluetooth hands-free device, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors.

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If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your Treo 680.

BEFORE YOU BEGIN Prepare your

hands-free device to accept a connection

3 (Optional) Enter a device name that

identifies your Treo 680 when it is discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change the device name, you need to recreate any partnerships you already created.

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4 Select Setup Devices. 5 Select Hands-free Setup.

6 Follow the onscreen instructions to

create a partnership with the specific hands-free device. When prompted, enter a passkey.

IMPORTANT Some hands-free devices

have a predefined passkey; if so, you can find the passkey in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your smartphone. The longer the passkey,

the more difficult it is for the passkey to be deciphered.

7 After you finish setting up the device,

select Done to return to Trusted Devices View.

NOTE For some car kits, you need to

initiate a Bluetooth connection from your smartphone to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , and then select Connect.

8 (Optional) Enable advanced hands-free

features by pressing the multifunction button (MFB) on the hands-free device.

You can tell the connection is successful when you see a light blue headset icon in the title bar of the Phone application. You can now use your Treo 680 with the Bluetooth hands-free device.

Using a Bluetooth hands-free device

After you create a partnership with your Bluetooth hands-free device and you turn it on within range (up to 30 feet), the Treo automatically routes all calls to the hands-free device instead of to the

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YOUR PHONE

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earpiece on your Treo. When a call comes in, your smartphone rings and the hands-free device beeps. Even if you answer the call on your Treo, the call goes to the hands-free device. If you prefer to route calls to the earpiece on your Treo, you can change the settings on your smartphone to do this; see Customizi advanced settings for your hands-free device for details.

TIP

If you’re using a Bluetooth hands-free device and you want to return to the earpiece or a wired headset during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the

Options menu and select Connect Bluetooth.

• Place a call on hold and answer a

call-waiting call

• Hang up a single call

• Transfer an outgoing call from the

earpiece on your Treo to the hands-free device

• Ignore an incoming call

• Redial the last number you called from

the hands-free device

DID YOU KNOW

Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, turn off the active device before you try to connect to the other device.

If you have more than one

Customizing advanced settings for your

The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your Treo 680 can support the following actions, provided that your hands-free device also supports them:

• Answer an incoming call

• Hang up a call and answer a call-waiting

hands-free device

You can set whether your hands-free device automatically answer calls, provided the device supports this feature.

1 Press Applications and select

Prefs .

2 Select Hands-free.

call

YOUR PHONE

3 Do one of the following:

To send all calls to your hands-free device: Check the Always route calls to handsfree box. Select the Auto answer pick list and select whether you

want your hands-free device to automatically answer incoming calls and how quickly it answers.

To choose between the earpiece on your Treo and your hands-free device on a call-by-call basis: Uncheck the Always route calls to handsfree box.

When the phone rings, you can answer the call with your hands-free device by pressing the multifunction button on your hands-free device, or you can answer the call with the earpiece on your Treo by using the controls on your smartphone (see Receiving calls

4 Select Done.

Customizing phone

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settings

DID YOU KNOW

compatible ringtone directly to your smartphone (see Downloading files from a web page). You can also download ringtones to your computer and then email them to your smartphone.

Selecting ringtones

You can set various tones for various types of incoming calls.

1 Press Phone . 2 Press Menu .

3 Select Options, and then select Sound

Preferences.

4 Select the Application pick list and

select Ring Tones.

You can download any

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Roaming: A special tone for incoming

calls when you’re outside your home mobile network. This tone overrides all other ringtones, unless you select No Sound.

9 Select Done.

DID YOU KNOW

contact or an entire category of contacts.

You can assign a ringtone to a

5 Select the Vol um e pick list and select

the volume level.

6 Select the Vibrate pick list and select

when you want your smartphone to vibrate for an incoming call.

7 (Optional) Check the Escalate ring

tone volume box if you want the ring to

play softly and then increase to full volume the longer it rings.

8 Select a ringtone from the pick list to

identify each of the following: Known Caller: An incoming call from

someone in your Contacts or Favorites. Unknown Caller: An incoming call from

someone identified by caller ID who is not in your Contacts or Favorites. This includes callers that have blocked their caller ID.

Creating and managing ringtones

You can also record sounds and use them as ringtones.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences. 4 Select Manage. 5 Do one of the following:

• To record a sound, select New.

• To play a sound, select it with the

5-way .

• To delete a sound, highlight it and

press Backspace .

• To send a sound, highlight it and

select Send.

YOUR PHONE

6 Select Done twice.

TIP

You can also create a new sound by

selecting New in Sound & Alerts Preferences.

Selecting Phone alert tones

You can set various tones for various types of alerts.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound

Preferences.

4 Select the Application pick list and

select Phone Alerts.

5 Select the Vol um e pick list and select

the volume level.

6 Select the Vibrate pick list and select

when you want your smartphone to vibrate for a phone alert.

7 Select an alert tone from the pick list for

each of the following: Voicemail Alert: Plays when you have

new voicemail. Coverage in/out: Plays when you move

into or out of a coverage area.

8 Select Done.

Adjusting call volume

While a call is in progress, press the Volume button on the side of your Treo to adjust the call volume.

• To increase the volume, press the upper

half of the Volu me button.

• To decrease the volume, press the

lower half of the Vol um e button.

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1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call

Barring.

Vol ume

Side button

4 Select the Outgoing and Incoming pick

lists, and then select the type of calls

you want to prevent.

5 Select OK.

Adjusting ringer volume

When a call is not in progress and music is not playing, press the Vo lu me button on the side of your Treo to adjust ringer volume, and then press the Side button to confirm your selection.

Barring calls

Call Barring lets you prevent unauthorized calls on your smartphone. You must enter your Call Barring password every time you change your Call Barring preferences. Contact your wireless service provider if you do not know this password or if you need more information.

Customizing the Main tab in the Phone application

Phone Display Options let you customize the appearance and entry mode of the Main tab in the Phone application.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Phone

Display Options. 4 Set any of the following options:

Wallpaper: Sets the wallpaper that

appears on the Main tab in the Phone

application. To change the wallpaper,

select the thumbnail image and then

select an image to use as wallpaper.

TIP

Call barring may not be available in some

areas.

YOUR PHONE

DID YOU KNOW

background for Calendar Agenda View. See Customizing display options for your calendar for details.

You can also set the

Fade: Adjusts the intensity level of the wallpaper image.

Ty p i n g … : Sets whether typing in the Main tab in the Phone app displays the Dial Pad and enters numbers you want to dial, or whether it displays the Contacts tab and starts a contacts search.

TIP

If you select the Typing starts contacts

search option, you can still enter a phone

number from the Main tab in the Phone app by pressing Option followed by the number.

Show Calendar event: Sets whether the current event from the Calendar application appears in the Main tab in the Phone app. When this option is enabled, you can then select this event to jump to the Calendar app.

Default View: Sets the tab that appears when you press Phone .

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5 Select OK.

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.

1 Press Phone . 2 Press Menu . 3 Select Options, and then select Dial

Preferences.

4 Set any of the following options:

Dialing from North America: Formats

phone numbers using North American conventions (XXX-XXX-XXXX).

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Always dial +1 in front of the area code: Adds a 1 in front of 10-digit phone

numbers. This option is available only when Dialing from North America is enabled.

To 7 digit numbers: Adds a prefix to 7-digit numbers. For example, enter your own area code to automatically add your area code when you dial local numbers.

Manually selecting the wireless network

You may be able to search for other wireless network services in your current location.

1 Press Phone . 2 Press Menu . 3 Select Select Network from the

Options menu. 4 Select another network, if available.

To (6), (5), (4), digit numbers: Adds a

prefix to numbers with the specified number of digits. For example, if all the phone numbers in your office have the 408 area code and a 555 exchange, followed by a 4-digit extension, select 4 and enter the prefix 408555. To call a colleague, simply dial your colleague’s 4-digit extension; your smartphone automatically dials the rest and makes the call. You can also create contact entries with just the extension number and then dial the number from your Contacts list.

5 Select OK.

Using TTY

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.

YOUR PHONE

Your Treo 680 is compatible with select TTY devices. You can connect a TTY/TDD machine to your smartphone through the headset jack, but you cannot use your headset jack with a headset while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.

To use TTY, you may need to make additional arrangements with your wireless service provider. Please contact your wireless service provider’s customer service department for more information.

1 Press Phone . 2 Select the Dial Pad tab. 3 Enter #*TTY. 4 Press Send . 5 When a message appears indicating

that TTY is enabled, select OK. To disable TTY, repeat these steps.

TIP

A red T appears at the top of the Phone

screen to indicate that TTY is enabled.

What are all those icons?

You can monitor the status of several items using icons in the title bar in the Phone application:

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Your phone is on and you are in your wireless service provider’s coverage area. If you are outside a coverage area, No Service or No Service—SOS Only appears instead. No Service means that there is no coverage at all and No Service—SOS Only means that you can call only emergency numbers, such as

112. When you turn off your phone, Phone Off appears.

Call forwarding is active. Your phone is on. The bars

display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.

Your phone is on and a GPRS or EDGE network is within range, but you are not actively

You have new voicemail messages. You can select this icon to retrieve your messages. If you have alternate line service (ALS), the left side is shaded when you have voicemail on line 1, and the right side is shaded when you have voicemail on line 2.

You have a new alert, such as a Calendar alarm or a new text message. To view the alert, press and hold Center or select the icon. See Viewing and using the alerts.

The Bluetooth wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your smartphone is communicating with another Bluetooth device.

transmitting data. You can still make and receive calls.

Your phone is on and a GPRS or EDGE data connection is active.

YOUR PHONE

This icon replaces the Bluetooth icon when your smartphone is connected to a Bluetooth hands-free device. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress.

This icon replaces the Bluetooth icon when your smartphone is connected to your computer using a dial-up networking (DUN) connection.

Your battery is partially drained. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the smartphone beeps (if the Ringer switch is in the Sound On position) and the icon changes from red to clear.

Your battery is being charged. The lightning bolt turns from red to green when the battery is fully charged and your smartphone remains connected to the charger.

Your battery is fully charged and your smartphone is not connected to the charger.

You have new text or multimedia messages. The number next to the icon indicates the number of unread messages in your Inbox. You can select this icon to retrieve your messages.

You have new email messages. The number next to the icon indicates the number of unread messages in your Inbox. If you set up multiple email accounts on your smartphone, this number reflects only the account that you most recently accessed. You can select this icon to retrieve your messages.

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KEY TERM

GPRS (General Packet Radio

Service) A mobile connectivity technology that provides persistent data connections. (Additional charges may apply.)

KEY TERM

EDGE (Enhanced Data rate for GSM

Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)

DID YOU KNOW

You can tap the Bluetooth icon to quickly turn Bluetooth wireless features on and off.

TIP

To display the remaining battery power,

tap the battery icon at the top of the screen.

Your email and other messages

CHAPTER

You already know how efficient email and messaging are for staying in touch. Now your Palm you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data network.

You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view and edit at your convenience.

Benefits

• Access email on the go

• Send and receive photos, sound

files, Word and Excel files, and more

Tr eo™ 680 smartphone brings

• Save messages from your

computer to view at a convenient time

In this chapter

Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . 81

The VersaMail application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

YOUR EMAIL AND OTHER MESSAGES

Which email application should I use?

Your Treo 680 includes the VersaMail® application (called Email in Applications View), which you can use to access your corporate, personal, and fee-based Internet email. You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your Treo.

TIP

An email application is not an email provider. An email application just transfers messages from an account that you have already set up with a provider.

KEY TERM

Email provider The service you

use to send and receive email. Your email provider’s name appears between the @ symbol and the dot in your email address.

NOTE You must activate data services on

your your wireless service provider account before you can use email on your smartphone.

The VersaMail application

Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.

After you enter your email account settings, see the User Guide for the VersaMail Application on your computer for info on sending and receiving messages and customizing your VersaMail settings.

Windows: Start>Programs>Palm Mac: Insert the Palm Installation CD and

click the link to the User Guide for the VersaMail Application in the

Documentation folder.

How do I get started? 1 If either of the following is true, read the

User Guide for the VersaMail Application on your computer:

• You used the VersaMail application on

your previous Palm OS

device, and

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you want to transfer those settings to your smartphone.

• You plan to use VersaMail to access

an email account on a Microsoft Exchange ActiveSync server, a Lotus Notes server, or a Microsoft MAPI server.

2 If your email provider is listed in the

following table, then skip to Setting up VersaMail to work with common providers.

Australia: Bigpond Mail and OptusNet. Belgium: Scarlet, Skynet, Swing, and

Tiscali Belgium.

Brazil: UOL. Canada: Rogers High Speed and

Sympatico. Denmark: Cybercity, Sonofon, TDC, and

Tiscali.

Finland: TeliaSonera. France: 9 Telecom, Cegetel,

Club-Internet, Free, Freesurf, La Poste, Noos, Orange, SFR.net, Tele2, Tiscali, Wanadoo, and yahoo!.

Germany: debitel E-Mail, E-Plus imail, Freenet Email-Office, GMX eMail, T-online eMail, Vodafone eMail, and Web.de E-Mail.

Hong Kong: 1O1O, 3-DUALBAND-, Netvigator (IMS), and One2Free.

Ireland: o2 Ireland and Vodafone Ireland.

Italy: interfree, kataweb, libero, Tim, tin.It, and Tiscali.

Malaysia: Jaring and Maxis Net. Mexico: Mensaje Telcel and yahoo!. Netherlands: @Home, Chello, Het Net,

Planet Internet, Tiscali, Wanadoo, XS4ALL, and Zonnet.

New Zealand: Vodafone NZ. Norway: Telenor and Netcom. Philippines: GlobeQuest and Pacific

Internet - PH. Singapore: Pacific Internet, Singnet,

and StarHub. Spain: Movistar, Telefonica, Terra.es,

Vodafone, and Wanadoo.

YOUR EMAIL AND OTHER MESSAGES

Sweden: Bredbandsbolaget, Chello, Com Hem, Tele2, TeliaSonera Mail, Vodafone Euromail, and yahoo!.

Switzerland: Bluewin, GMX, green.ch, Orange, Sunrise (my), Sunrise Freesurf, SwissOnline, Tiscali, and yahoo!.

Ta i w a n : HiNet Umail. Thailand: AIS Mail. United Kingdom: Blueyonder, BT

Internet, BT Openworld, BT Yahoo!, Clara.net, Demon, Freeserve, Lycos, NTL, O2, Orange, Pipex, Tiscali, UK Online, Virgin, Vodafone, Wanadoo, and yahoo!.

United States: AOL, Apple.Mac, AT&T Worldnet, Bell South, Cablevision, Charter, Comcast, CompuServe, EarthLink, Gmail, Mail.com, NetZero, Speakeasy, Verizon DSL, and Yahoo!.

3 If your email provider’s name is not

listed, then you need to obtain the following info from your system administrator or ISP, and then skip to

Setting up VersaMail to work with other providers:

• Mail protocol: POP or IMAP

• Incoming and outgoing mail server

names, such as mail.myisp.com

• Incoming and outgoing mail server

port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)

• (If necessary) Security settings: APOP,

ESMTP, SSL

Setting up VersaMail to work with common providers

1 Press Applications and select

Email to open the VersaMail

application.

2 If prompted to select an initial setup

option, select Continue.

3 Make up a name that describes this

account and enter it in the Account

Name field. For example, Work Email.

4 Select the Mail Service pick list, and

then select your email provider, such as EarthLink, and then select Next.

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Setting up VersaMail to work with other providers

1 Press Applications and select

Email to open the VersaMail

application.

2 If prompted to select an initial setup

option, then select Continue.

3 Make up a name that describes this

5 Enter the username for your email

account. Your username usually appears before the @ symbol in your email address.

NOTE For some email providers, such as

Gmail, your username is your entire email address. Check with your email provider if you are not sure what to enter as your

account and enter it in the Account

Name field. For example, Work Email.

4 Select the Mail Service pick list, and

then select Other.

5 Select the Protocol pick list, select POP

or IMAP (based on the info you got from your system administrator or ISP), and then select Next.

username.

6 Select the Password box, enter your

email account password, select OK, and then select Next.

7 Select Next, and then select Done.

TIP

To enter settings for another email account, open the Accounts menu and select Account Setup.

YOUR EMAIL AND OTHER MESSAGES

6 Enter the username for your email

account. Your username usually appears before the @ symbol in your email address.

NOTE For some email providers, such as

Gmail, your username is your entire email address. Check with your email provider if you are not sure what to enter as your username.

7 Select the Password box, enter your

email account password, select OK, and then select Next.

8 Enter your email address and the

names of the incoming and outgoing mail servers, and then select Next.

9 If your system administrator or ISP

provided port numbers or security settings, select Advanced, and then enter those settings.

TIP

You can also select Advanced to set more

options for incoming and outgoing messages.

10 Select Done.

Creating and sending messages 1 From the Inbox, select New. 2 Begin entering one of the following for

the addressee:

• Email address

• First name

• Last name

TIP

If you enter address info that matches one or more of your contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.

3 Enter the subject and message text.

TIP

To move between fields, press Up or Down on the 5-way.

4 Select one of the following:

Send: Connects and sends all

messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.

Outbox: Puts the message in the Outbox to send later.

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Drafts: Saves the message so you can

continue working on it at another time.

Attaching photos and videos 1 Create the message to which you want

to attach the photo or video.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select Photo/

Video.

DID YOU KNOW

attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.

Adding attachments to your messages

You can attach several types of files to your email messages.

TIP

To remove an attachment, select the file in

the Attachments box, and then select

Delete.

VersaMail makes up to five

4 On the Select Media screen, select the

Album pick list to go to the album

containing the photo or video you want, and then check the box to the left of the photo or video.

5 Select Done.

TIP

To attach more than one file to a message,

repeat steps 3 and 4.

YOUR EMAIL AND OTHER MESSAGES

Attaching ringtones 1 Create the message to which you want

to attach the ringtone.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select Sounds.

TIP

Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments.

4 Select the ringtone you want, and then

select Insert.

5 Select Done.

Attaching Word, Excel, PowerPoint, and PDF files

1 Create the message to which you want

to attach the file.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select

Documents.

4 Select the file you want on the

Documents screen.

5 Select Done.

Attaching other types of files 1 Create the message to which you want

to attach the item.

2 On the New Message screen, select

the red paper clip icon in the upper-right corner.

3 From the Ty p e pick list, select the type

of file to attach—for example, Address,

Appointment, or Memo/Text.

4 Select the item you want from the list in

the Ty p e box.

5 Select Done.

Receiving and viewing messages 1 From any mailbox, select Get or Get &

Send.

2 From the Inbox, select the message you

want to view.

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Replying to or forwarding messages

When you respond to messages, you can select whether to include the original text (see Customizing your email settings

DID YOU KNOW

sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.

The VersaMail application

1 From the Inbox or another folder, open

the message you want to respond to.

2 In Message View, select Reply. Select

whether to reply to just the sender or to reply to both the sender and all addressees on the message.

3 Enter your reply.

3 If a large incoming message is

truncated, select More .

TIP

When viewing a message, tap the scroll

arrows at the top of the screen to view the

previous or next message.

4 Select Done.

4 Select Send.

TIP

You can also tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.

YOUR EMAIL AND OTHER MESSAGES

Viewing attachments

There are a number of attachment types you can open with the built-in software on your smartphone (for example, Microsoft Word, Excel, PowerPoint, and PDF files; ringtones; and photos).

1 From any folder, open the message with

the attachment you want to view. Messages with downloaded attachments appear with a paper clip

icon to the left of the message icon.

TIP

If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment does not display at the bottom of the message screen. Select More to download and display any attachments.

2 Tap the attachment name at the bottom

of the message screen to view it in the default viewer on your smartphone.

TIP

3 When you finish with the attachment,

select Done to return to the Attachments dialog box.

NOTE If there is no Done button, press

Applications and select Email to

return to the account’s Inbox.

Managing your messages

The status icons that appear near the messages in your Inbox indicate the following:

The message is unread when the subject appears in bold.

The message includes an attachment.

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The message includes a meeting invitation.

This message has high priority.

2 Press Menu . 3 Select Delete on the Message menu. 4 If a confirmation dialog box appears,

select OK to confirm deletion.

You can rearrange the message list to make it easier to find and view messages.

• In the Inbox, select Sort, and then

select one of the following: Sort by Date, Sort by Name, Sort by Subject.

• To quickly switch between folders in list

view, select the folder pick list at the top of the screen and select the desired folder.

Deleting selected messages from the Inbox

When you delete a message from the Inbox, it moves to the Trash folder.

1 Select the bullet next to the icon of each

message that you want to delete. To select adjacent messages, drag the stylus so it touches the bullet to the left of each message. Lift the stylus and

TIP

To delete a single message, select the envelope icon next to the message, and then select Delete from the list.

Deleting messages by date

You can quickly delete a group of messages by selecting a range of dates.

1 Press Menu . 2 Select Delete Old on the Message

menu.

3 Select the folder and a date range for

the messages you want to delete.

4 Select OK. 5 If a confirmation dialog box appears,

select OK to confirm deletion.

TIP

To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.

drag again to select more adjacent messages.

YOUR EMAIL AND OTHER MESSAGES

Switching accounts

If you create more than one email account in VersaMail, you need to switch from account to account to get, send, and otherwise manage the messages in each account.

1 Press Menu . 2 Select Accounts, and then select an

account.

DID YOU KNOW

quick button, you can press that button repeatedly to switch between your different email accounts.

If you assigned VersaMail to a

Customizing your email settings

You can customize the VersaMail settings for each individual email account on your Treo. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.

You can set up a schedule to automatically retrieve email messages; set preferences for how and when messages are retrieved; add a signature to an outgoing message;

and more. For complete information on all of the email settings you can customize, see the User Guide for the VersaMail Application on your computer.

Windows: Start>Programs>Palm Mac: Insert the Palm Installation CD and

click the link to the User Guide for the VersaMail Application in the

Documentation folder.

Scheduling Auto Sync

You can set up VersaMail to automatically download new email messages to your smartphone with the Auto Sync feature.

TIP

You need to set up a separate Auto Sync schedule for each email account. This feature may not work with email accounts that require VPN connection.

1 Press Menu . 2 Select Options, and then select

Preferences.

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3 Select Auto Sy nc.

TIP

After you set up a scheduled Auto Sync and select Get Mail, from then on, only new messages are retrieved during Auto Sync.

Selecting alert tones

When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you

4 Check the Auto-sy nc box. 5 Select the Every pick list and select the

time interval, from 5 minutes to 12 hours.

NOTE If you set a more frequent interval,

you may need to recharge your Treo battery more often.

6 Select the Start Time and End Time

boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK.

know when new email arrives.

1 From any mailbox screen, press

Menu .

2 Select Options, and then select

Preferences. 3 Select Alerts. 4 Check the Alert me of new mail box.

TIP

To receive notifications of successful Auto Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals.

7 Select the days you want the schedule

to be active. You can choose any number of days, but you can set up only one schedule for each email account.

8 Select OK, and then select Get Mail.

5 Select the Alert Sound pick list, and

then select a sound. Your Treo plays a brief demo of the sound.

6 Select OK.

YOUR EMAIL AND OTHER MESSAGES

Setting preferences for getting messages 1 From any mailbox screen, press

Menu .

2 Select Options, and then select

Preferences.

3 Select Incoming.

4 Set any of the following preferences,

and then select OK. Get: Indicates whether to get message

subjects only or entire messages. Ask Every Time: Indicates if you want

to see a dialog box for selecting subjects only or entire messages each time you retrieve email. If the box is unchecked, messages are retrieved according to the option you select in the Get pick list.

Unread messages (IMAP accounts only): Downloads only unread mail to

your smartphone. If you don’t check this box and you select Get & Send, all the messages on your mail server are downloaded to your Inbox, including messages you’ve read.

TIP

The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, VersaMail downloads all messages regardless of whether you have read them, and regardless of whether the Unread messages box is checked.

Mail from last: Gets messages sent within the number of days you specify.

Download attachments: Automatically downloads files attached to email, except for attachments that exceed the maximum message size.

Maximum message size: Sets the maximum size of an incoming email message. Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up to 2048KB [approximately 2 megabytes (MB)],

CHAPTER

YOUR EMAIL AND OTHER MESSAGES

CHAPTER

including attachments. The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments.

Message Format: Sets the format for messages you retrieve.

• HTML: Displays messages sent in

HTML format with basic formatting intact and displays other messages as plain text.

• Text: Displays all messages as plain

text, regardless of the format in which they were sent.

Attaching a signature to a message

You can attach a personal signature, with info like your company’s address and phone numbers, to the bottom of all messages you send.

1 From any mailbox screen, press

Menu .

2 Select Options, and then select

Preferences.

3 Select Signature.

4 Check the Attach Signature box. 5 Enter your signature information, and

then select OK.

Working with Microsoft Exchange ActiveSync

Microsoft Exchange ActiveSync works with the VersaMail, Calendar, and Contacts apps on your smartphone to directly access corporate groupware information on a Microsoft Exchange 2003 server. You can synchronize business email, calendar, and contact info with the Exchange 2003 server from your smartphone without using a desktop computer.

When you create a Microsoft Exchange ActiveSync account in the VersaMail application, your email, calendar, and contact info sync directly with the Exchange Server; information does not sync with the desktop software application on your computer, such as Microsoft Outlook or Palm Desktop software. Other information that is stored on your computer, such as tasks and memos, continues to synchronize with your desktop software.

Palm Treo 680 Orange, Treo 680 Rogers User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

What’s in the box?

Hardware

Documentation and software

What do I need to get started?

Setting up

Treo 680 overview

Front view

Back view

Top view

Inserting the SIM card and battery

Charging the battery

Maximizing battery life

Making your first call

Adjusting call volume

System requirements

Installing the desktop synchronization software

Connecting your smartphone to your computer

Moving around on your Palm®Treo™ 680 smartphone

Moving around the screen

Highlighting and selecting items

Highlighting text

Accessing command buttons

Selecting menu items

Selecting options in a pick list

Using the keyboard

Entering lowercase and uppercase letters

Entering numbers, punctuation, and symbols

Entering other symbols and accented characters

Symbols and accented characters

Opening applications

Using the quick buttons

Using Applications View

Your phone

Turning your Treo 680 on and off

Waking up the screen and turning it off

Turning your phone on and off

Opening the Phone application

Making calls

Dialing by contact name

Dialing with a speed-dial favorite button

Dialing from a web page or message

Receiving calls

Using voicemail

Voicemail notification

What can I do when I’m on a call?

Ending a call

Switching applications during a call

Saving phone numbers

Making a second call

Receiving a second call (call waiting)

Making a conference call

Forwarding all calls

Forwarding calls under certain conditions

How many minutes have I used?

Entering names and phone numbers

Assigning a caller ID ringtone

Defining favorite buttons

Creating other types of favorite buttons

Deleting a favorite button

Using a hands-free device

Using a wired headset

Connecting to a Bluetooth hands-free device

Using a Bluetooth hands-free device

Selecting ringtones

Creating and managing ringtones

Selecting Phone alert tones

Adjusting call volume

Adjusting ringer volume

Barring calls

Customizing the Main tab in the Phone application

Setting your dialing preferences

Manually selecting the wireless network

Using TTY

What are all those icons?