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Treo 680 Orange
User Guide
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Table of contents
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Palm Treo 680 Orange, Treo 680 Rogers User Guide

Your Palm® Treo™ 680 Smartphone User Guide
Intellectual Property Notices
This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United St ates patent 6,058,304.
A portion of this software includes software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. MPEG-4
audio coding technology and advanced video technology licensed by Fraunhofer IIS.
This product is protected by certain intellectual prope rty rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.
The TREO trademark is used by Palm in Sweden and Denmark with the express consent of Pfizer and its affiliated companies. The products marketed and/or sold by Palm under the TREO trademark are in no way affiliated with Pfizer or its business.
Swedish: Varumärket Treo används av Palm i Sverige och Danmark med uttryckligt tillstånd från Pfizer och dess dotterbolag. De produkter som marknadsförs och/eller säljs av Palm under varumärket Treo ska på inget sätt alls kopplas samman med Pfizer eller dess verksamh et.
Danish: Treo-varemærket anvendes af Palm i Danmark og Svirge med udtrykkelig tilladelse fra P fizer og Pfizers associerede selskaber. De produkter, der markedsføres og/eller sælges af Palm under Treo-varemærket, er på ingen måde tilknyttet Pfizer eller Pfizers virksomhed.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
PN: 185-10425-00 v. 1.0

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Treo 680 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 2: Moving around on your Palm
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
®
Treo™ 680 smartphone . . . . . . . . . . . . . . .25
iii
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Chapter 5: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . .107
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Connecting your computer to the Internet through your Treo . . . . . . . . . . . . . . . . . 118
Connections with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 8: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Documents To Go Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 165
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
iv
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Sending information with Bluetooth wireless technology . . . . . . . . . . . . . . . . . . . . 174
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Making room on your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
v
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
vi

Welcome

Congratulations on the purchase of your
®
Palm
Tr eo™ 680 smartphone! In one compact and indispensable device, you now have all of the following:
• Contacts application that stores the
names, phone numbers, and even pictures of friends, family, business contacts—everyone you stay in touch with
• Email application for receiving and
sending email (business and personal)
• Palm OS
storing your appointments, to-do lists, memos, and more
• Expansion card slot that accepts cards
(MultiMediaCard/SD/SDIO; sold separately) for storing music files, videos, dictionaries, games, and lots of other applications
• A VGA (640x480) digital camera for
snapping photos and capturing short videos
®
personal info applications for
• Text and multimedia messaging
• MP3 player
• Applications for reading, creating, and
editing Microsoft Office files and viewing PDF files
• Software for entering names,
addresses, and more on your computer, and then transferring them to your smartphone with one press of a button
NOTE Phone and text messaging services
require a service contract with your wireless service provider. Web, email, and multimedia messaging services require a service contract and data services, such as GPRS or EDGE, from your wireless service provider. Data speeds vary based on network availability and capacity.

What’s in the box?

You should have received all the following items in the Treo 680 box:

Hardware

• Treo 680
• SIM card from your wireless service
provider (not included with all models)
WELCOME
1
KEY TERM
SIM (Subscriber Identity Module)
card The smartcard that you insert into your
smartphone and identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.
• Rechargeable battery
• AC charger with international adapter(s)
(if required in your region)
• USB sync cable
• Headset

Documentation and software

• Read This First setup booklet
• Quick Reference Guide
• Palm Software Installation CD, which
includes the following:
®
• Palm
• Bonus software for your smartphone
• Your Palm Treo 680 Smartphone User
Desktop software
Guide (this guide)
• Palm warranty
2
WELCOME

What do I need to get started?

This guide helps you set up your Treo 680 and quickly learn to use it. To get started, you need all the items that came in the Treo 680 box (see What’s in the box? the following:
• A SIM card. If you do not already have a
SIM card and your smartphone box did not contain a SIM card, you need to contact your wireless service provider to get one. Be sure to sign up for a mobile account with data services. To use your smartphone on your wireless service provider’s network, the SIM
), plus
card must be inserted into your smartphone. Without a SIM card, you can only make emergency calls, such as 112 or 911.
• You must be in a location where you are
within coverage of your wireless service provider’s network.
• An electrical outlet
• The computer with which you want to
synchronize your personal information
NOTE To use email, web browsing, and
multimedia messaging, your wireless service provider plan must include data services. Please contact your wireless service provider for details about your data service options.
WELCOME
3
4
WELCOME

Setting up

Congratulations on the purchase of your new Palm®Tr eo™ 680 smartphone. You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.
As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take these few easy steps to set up your smartphone and get it running.
Benefits
• Know where your smartphone
controls are located
• Start using your smartphone right
away
• Establish a link between your
smartphone and your computer
CHAPTER
1
In this chapter
Treo 680 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 16
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 23
SETTING UP
1

Treo 680 overview

Front view

Indicator light (phone and charge indicator)
Vol ume
Side button
Send Phone
TIP
Protect your screen. Be careful to store your smartphone away from items that might scratch or crush the screen. Visit
www.palm.com/
cases and other useful accessories.
treo680gsm to find carrying
Earpiece
5-way navigator and Center button
Power/End
Applications
Menu
Messaging
Calendar
DID YOU KNOW
screen is on, you can press and hold the Side button to open the Voice Memo application. You can also change your button settings and select an application of your choice; see Reassigning buttons
?
When your smartphone
for details.
CHAPTER
7
1
SETTING UP
CHAPTER

Back view

Speaker
Stylus
Self-portrait mirror
Battery door release
Camera lens
Headset jack
Expansion slot door
IMPORTANT The Treo 680 speaker
Microphone
Multi-connector
includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.
8
SETTING UP
1

Top view

Ringer switchInfrared (IR) port
DID YOU KNOW
sounds at once. You don’t need to hunt for Off buttons all over the device.
?
The Ringer switch silences all

Inserting the SIM card and battery

Your SIM card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features, the SIM card must be inserted in your smartphone.
NOTE Your SIM card may already be
installed in your smartphone. Follow steps 1–3 to check. If a SIM card did not come with your smartphone, you may already have one; otherwise, your wireless service provider will give you one when you subscribe.
1 Use one hand to press the Battery
door release button and use your other
hand to slide the battery door downward to remove it from your smartphone.
Battery door release
2 If the battery is installed, remove it.
(See Replacing the battery
3 Slide the SIM tray out of the slot inside
the smartphone. If the SIM card is already installed, skip to step 6.
for details.)
CHAPTER
9
1
CHAPTER
SETTING UP
4 Align the notch on the SIM card with
the notch in the SIM tray. Insert the notched end of the SIM card into the SIM tray, and then press the other end of the card until it falls into place.
Notch
6 Align the metal contacts on the battery
with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.
Battery contacts
Smartphone contacts
5 Slide the SIM tray back into the slot
inside the smartphone.
IMPORTANT Use the battery that came
with your Treo 680. Do not use a battery from another Treo model in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo model. Using a battery that is designed for another Treo model can damage your Treo 680. For info on
10
SETTING UP
1
replacement batteries, see Replacing the battery.
7 Slide the battery door onto the back of
the smartphone until it clicks into place.
8 Your Treo screen wakes up and begins
the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Treo.
TIP
If your Treo does not turn on, you need to connect it to the AC charger. If it still does not turn on after being connected to the AC charger for five minutes, then do a soft reset. See Performing a soft reset
IMPORTANT Always use the same
.
language for your Treo, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.
TIP
The power-saving feature turns off the Treo screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your smartphone for three hours (or until the indicator light is solid green) to give it a full charge. See Maximizing battery life maximizing the life of your Treo battery.
TIP
To avoid draining the battery, charge your smartphone every day, especially if you use your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.
?
for tips on
If your battery ever becomes
CHAPTER
11
1
SETTING UP
CHAPTER
1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet. 3 Connect the charger cable to the
bottom of your smartphone. Make sure the arrow on the connector is facing up, toward the screen.
DID YOU KNOW
smartphone without the AC charger by connecting it to your computer with the sync cable. However, it takes longer to charge the battery without the AC charger, and if your laptop isn’t plugged into a power source, it can drain the laptop’s battery. For the quickest charge time, use the AC charger.
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with the sync cable, the indicator light may not turn on. To make sure the battery is charging, check the onscreen battery indicator.
?
You can also trickle charge your
When trickle charging your smartphone
4 To confirm that your smartphone is
charging, check the indicator light on your smartphone.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
Indicator light
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If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.
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If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.
When your Treo is on (see Turning your Treo 680 on and off), the onscreen battery icon displays the charging status:
A red lightning bolt indicates that the battery is connected to a wall outlet and is charging.
A green lightning bolt indicates that the battery is connected to a wall outlet and is fully charged.
A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power.
An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.
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To see exactly how much power is left in
your battery, tap the onscreen battery icon.
Battery icon

Maximizing battery life

Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:
IMPORTANT Use the battery that came
with your Treo 680. Do not use a battery from another Treo in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo. Using a battery that is
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designed for another Treo can damage your Treo 680. For info on replacement batteries, see Replacing the battery
.
• If you don’t plan to use the wireless
features on your Treo for a while, turn off your phone (see Turning your phone on and off) and let all calls be picked up
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You can buy an extra battery as a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your Treo 680, go to www.palm.com/
treo680gsm.
by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your Treo searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily
• Charge your smartphone whenever you
can. Charge it overnight. The battery has a much longer useful life when it is topped off frequently, rather than charging it after it is fully drained.
• The wireless features (phone, email,
messaging, and web) and media features (camera, media players, eBooks, and games) of your smartphone consume more power than its organizer features. Speakerphone usage also consumes more power than
turn off your phone. While your phone is off, you can continue to use the nonwireless features of your Treo.
• Turn down the screen brightness (see
Adjusting the brightness
• Decrease the settings in Power
).
Preferences and turn off Beam Receive (see Optimizing power settings
• Turn off the Bluetooth
®
feature if you’re
).
not using it. See Connecting to a Bluetooth hands-free device.
using the earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the battery icon and charge when necessary.
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Making your first call

1 Press Phone . 2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard (Keyguard) for more info).
Center
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If Check SIM Card appears in the title bar,
see Inserting the SIM card and battery
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If No Service appears in the title bar, you’re outside a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your wireless service provider for assistance.
3 Press Left to select the Dial Pad
tab.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
.
5 Press Send to dial the number. 6 If prompted, press Center to select
Ye s and turn on your phone.
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If you are inside a coverage area and cannot complete a call, contact your wireless service provider for assistance.
7 After you finish the call, press Power/
End to end the call.

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your smartphone to adjust the call volume.
• To increase the volume, press the upper
half of the Volu me button.
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• To decrease the volume, press the
lower half of the Vol um e button.
Vol ume
Side button
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If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted in your smartphone. If your phone number still does not appear in Phone Info, your wireless service provider may not support this feature. Look for your phone number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact your wireless service provider.
Setting up your
What’s my phone number? 1 Make sure your phone is on (see
Turning your phone on and off
2 Press Phone . 3 Press Menu . 4 Select Options, and then select Phone
Info.
).
Look here for your phone number
computer for synchronization
Why set up a connection between your smartphone and your computer? So you can synchronize. Why synchronize? Here are two good reasons:
• It’s easier to enter names, phone
numbers, and addresses using the big keyboard on your computer than the keyboard on your smartphone. Whether you enter or change information on your computer (using Palm software or Microsoft Outlook for
®
Desktop
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Windows) or on your smartphone, you automatically update the info in both places when you synchronize. So there’s no need to enter the info twice.
• You have a backup copy of all your info.
Should anything happen to your smartphone, your info still exists on your computer.
We strongly recommend that you synchronize your smartphone with your computer frequently to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable to your computer.

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers:
• Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
®
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
®
OS
device, skip ahead to Installing the
device
desktop synchronization software.
You can transfer all compatible applications and information from your previous Palm OS device—whether it’s a handheld or a Treo— to your new Treo 680, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.
When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software
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version 5.4.9 on your Treo 680. Quarantined files are not installed on your
• At the bottom of the screen, select
Size.
Treo 680, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\<device name>\PalmOS5 Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.)
IMPORTANT Do not synchronize your Treo
680 with any previous versions of Palm Desktop software.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
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We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your Treo 680. Such methods transfer all applications to your smartphone, including ones that are not designed to work with Palm OS version 5.4.9.
1 Calculate how much space your apps
and info occupy on your previous Palm OS device:
• In Applications View, open the menus.
• Select Info on the App menu.
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this device.
2 If the space occupied on your previous
device is 64MB or less, then go to step
3. If the space occupied is greater than 64MB, then do any of the following to reduce the storage space you’re using before you go to the next step:
• Delete any third-party applications
that you no longer use.
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• Move large files, such as eBooks and
images, to an expansion card.
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.
3 Synchronize your previous device with
your previous desktop software to back up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software Installation CD (see Installing the desktop synchronization software).
5 During the installation process, sync
your Treo 680 with your new desktop software as instructed. When prompted, do the following:
• Connect your Treo 680 to your
computer (see Connecting your smartphone to your computer).
• Indicate whether you want to sync
only the info in your PIM apps (Calendar, Contacts, Memos, and
Tasks) or all info and apps (excluding apps known to be incompatible).
• Select a device name for your Treo
680; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.)
6
MAC ONLY If you have pictures on
your previous device, copy them from your previous device to an expansion card or beam them to your Treo 680.
7 If you plan to continue using your
previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name.
If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates
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and info about compatibility with your Treo
680.
1 Close any applications that are currently
running on your computer, including those that are minimized. Your
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If you have trouble upgrading or finding quarantined files, see Upgrading
.
computer needs to have all its resources available to install the software.

Installing the desktop synchronization software

IMPORTANT Even if you already own a
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 680.
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.
3 If you are installing on a Mac,
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If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.
double-click the CD icon on the desktop, and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Please
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note these important points about the installation process:
• When the language selection screen
appears, select the same language you selected on your Treo 680.
• WINDOWS ONLY You can choose
which desktop software you want to use for synchronization:
Palm Desktop software or Microsoft Outlook.
NOTE Whether you select to synchronize
with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, enter it in the software you selected in this step.
• The install process prompts you to
connect your smartphone to your computer. Go to the next section.
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Connecting your smartphone to your computer

After you install the desktop software (see Installing the desktop synchronization software), you’re ready to connect your smartphone to your computer.
BEFORE YOU BEGIN To set up your
computer, you need the sync cable that came with your Treo 680.
1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet. 3 Plug the USB sync cable into an
available USB port or a powered USB hub on your computer.
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For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.
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4 With the sync button facing up, connect
the sync cable to the bottom of your smartphone. Do not press the sync button until you are instructed to do so.
Sync cable
5 Connect the charger cable to the
bottom of your smartphone.
You are now ready to synchronize; go to Synchronizing information—the basics
.
Sync button
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Synchronizing information—the basics
Synchronizing means that info you enter or change in one place (your smartphone or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your smartphone with your computer or corporate server frequently to keep your
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Computer type Desktop software What syncs and where Windows Microsoft Outlook
Windows Palm Desktop All apps sync with Palm Desktop Mac Palm Desktop All apps sync with Palm Desktop
info up-to-date (and backed up) in both locations.
The info from all the following applications is updated by default each time you sync your smartphone with your desktop software:
How each application syncs depends on your computer type and the desktop software you are using, as follows:
• Calendar, Contacts, Memos, and
Tasks sync with Outlook
• Pictures & Videos syncs with
Palm Desktop
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For more sync options, including which apps sync, see Synchronizing information— advanced.
Messages on both your computer and your smartphone indicate that synchronization is in progress.
3 Wait until you see the message on your
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 680—even if you sync with Outlook or another third-party application. See Installing the desktop synchronization software for instructions.
1 Connect your Treo 680 to your
computer, as described in Connecting your smartphone to your computer.
2 Press the sync button on the sync
cable.
smartphone that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message.
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Problems synchronizing? See Synchronization suggestions.
for troubleshooting
If you’re finishing your initial setup, you now have the option to install bonus software from the Palm Software Installation CD. If you choose to install some of the bonus software, you need to sync again to install the software on your smartphone. You can also install bonus software later; see Installing bonus software from the CD.
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Sync button
For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.
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