Palm Treo 680 AT-T User Guide

User Guide
Your Palm® Treo™ 680 Smart Device
Intellectual property notices
© 2006–2007 Palm, Inc. All rights reser ved. Blazer, HotSync, Palm, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. AT&T, AT&T logo, Cingular and Cingular logos are trademarks of AT&T Knowledge Ventures and/or AT&T affiliated companies. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. Documents To Go is a trademark or registered trademark of DataViz, Inc. © Good Technology, Inc. 2001-2007. All rights reserved. Good, Good Technology, the Good logo, Good Mobile Messaging, GoodLink, and Powered by Good are trademarks of Good Technology, Inc. All rights reserved. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552;
6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
PN: 406-11153-00 v. 1.0

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Treo 680™ overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 2: Moving around on your Palm
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
®
Treo™ 680 smart device . . . . . . . . . . . . . .25
CONTENTS
iii
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Good Mobile Messaging™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 5: Your Push to Talk application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
What is Push to Talk? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Setting up PTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Creating a PTT contact list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Viewing availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Customizing your PTT settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Chapter 6: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . .133
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Connecting your computer to the Internet through your Treo 680™ . . . . . . . . . . . . 144
Connections with Bluetooth® devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Chapter 7: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
iv
CONTENTS
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Chapter 8: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Chapter 9: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Chapter 10: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 195
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Sending information with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . . 204
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Chapter 11: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
CONTENTS
v
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Chapter 12: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Making room on your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
vi
CONTENTS

Welcome

Congratulations on the purchase of your
®
Palm
Tr eo™ 680 smart device! In one compact and indispensable device, you now have all of the following:
Phone application for making and
receiving calls
Push to Talk application for talking
instantly with other members who are signed up to use this walkie-talkie type service
Contacts application that stores the
names, phone numbers, and even pictures of friends, family, business contacts—everyone you stay in touch with
Email applications for receiving and
sending email (business and personal)
Palm OS
storing your appointments, to-do lists, memos, and more
Expansion card slot that accepts
MultiMediaCard, SD, and SDIO cards (all sold separately) for storing music
®
personal info applications for
files, videos, dictionaries, games, and lots of other applications
A VGA (640 x 480) digital camera for
snapping photos and capturing short videos (camera version only)
DID YOU KNOW
business-to-business sales channel offers a Treo 680 without a camera. If you purchased your Treo 680 from this channel, check the packaging to see if it includes a camera.
Text and multimedia messaging
MP3 player
Applications for reading, creating, and
?
The AT&T Wireless
editing Microsoft Office files and viewing PDF files
Desktop synchronization software for
entering names, addresses, and more on your computer, and then transferring them to your Treo 680 with one press of a button
WELCOME
1

What’s in the box?

You should have received all the following items in the box:

Hardware

Treo 680
AT&T Wireless SIM card (not included
with all models; preinstalled in Treo 680 on some models; see Inserting the SIM card and battery for details)
KEY TERM
SIM (Subscriber Identity Module)
card The smartcard that you insert into your
Treo 680 and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card.
Rechargeable battery
AC charger
USB sync cable
Headset
Screen protector; apply one to eliminate
glare and guard against dust and scratches

Documentation and software

Getting Started Guide
Quickstart Guide
Palm Software Installation CD, which
includes the following:
®
Palm
Bonus software for your Treo 680
Your Palm Treo 680 Smart Device
Desktop software
User Guide (this guide)
Palm warranty
TIP
Missing something? Need help? Contact AT&T Wireless customer service: 1-866-246-4852 or call 611 from your mobile phone.
2
WELCOME

What do I need to get started?

This guide helps you set up your Treo 680 and quickly learn to use it. To get started, you need all the items that came in the Treo 680 box (see W the following:
Appropriate service contracts. Phone
and text messaging services and Push to Talk service require a service contract with AT&T Wireless. Web, email, and multimedia messaging services require a service contract and data services from AT&T Wireless. Be sure to sign up for a mobile account with data services. Data speeds vary based on network availability and capacity. Please contact AT&T Wireless for details about your data service options.
A SIM card. To use your Treo 680 on the
AT&T Wireless network, you must insert the SIM card into your Treo 680. Without a SIM card, you can only call
911.
hat’s in the box? ), plus
If your Treo 680 box did not contain a
SIM card, you need to contact AT&T Wireless to get one.
If you have an old SIM card from
Cingular Wireless, you can use it if it conforms to the requirements for the SIM card to be used in a Treo 680.
A location where you are within
coverage of the AT&T Wireless network.
An electrical outlet.
The computer with which you want to
synchronize your personal information.

Where to learn more

Whether you’re on the go or at your computer, there are several ways to learn more about using your Palm smart device.
For a quick introduction Quick Tour: The Quick Tour introduces you
to many of the features on your Treo 680. It is already installed on your Treo, and you
®
Tr e o™ 680
WELCOME
3
can open it any time. Press Applications
, and then select Quick Tour .
Tu t o r i a l : The Palm 680 Tutorial explains how to make calls, browse the web, and send and receive email. Find the tutorial on the web at http://www.cingular.com/ tutorials/treo680.
While using your Treo On-device User Guide: A copy of this
guide is included on your Treo 680. The on-device guide is specially formatted for your Treo 680 screen. To view the on-device guide, press Applications , and then select My Treo .
Tips: Many of the built-in applications include helpful tips for getting the most out of your Treo. To view these tips, open an application, press Menu , select
Options, and then select Tips. Information: Many dialog boxes have a
Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box.
Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to www.palm.com/ treo680cingular-support.

If you need more information

®
Books: Many books on Palm OS
devices are available in local or online book retailers (look in the computers section), or visit www.palm.com/mytreo680cingular
.
Online forums: Consult online user discussion groups to swap Treo information and learn about Treo topics you may find nowhere else. Visit www.palm.com/mytreo680cingular
for
details.
Customer service from AT&T Wireless:
For questions about your mobile account or features, contact AT&T Wireless at 1-866-246-4852, or dial 611 from your Treo.
Information for users of Windows Vista
If your computer is running Windows Vista, visit www.palm.com/windowsvista
for
more information.
4
WELCOME

Setting up

You’re about to discover the many things about your
®
Palm
Tr eo™ 680 smart device that will help you better manage your life and have fun, too. As you become more familiar with your Treo 680, you’ll want to personalize the settings and add applications to make it uniquely yours.
But first, take the few easy steps in this chapter to set up your Treo 680 and get it running.
Benefits
Know where your Treo 680
controls are located
Start using your Treo 680 right
away
Establish a link between your
Treo 680 and your computer
CHAPTER
1
In this chapter
Treo 680™ overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 16
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 23
SETTING UP
1

Treo 680™ overview

Front view

Indicator light (phone and charge indicator)
Vol ume
Side button
Send
Phone
TIP
Protect your screen. Be careful to store your Treo 680 away from items that might scratch or crush the screen. Your Treo 680 comes with a screen protector. Visit www.palm.com/mytreo680cingular carrying cases and other useful accessories.
to find
Earpiece
5-way navigator and Center button
Power/End
Applications
Menu
Xpress Mail
Calendar
DID YOU KNOW
on, you can press the Side button to open the Push to Talk application. You can also change your button settings and select an application of your choice if you do not subscribe to Push to Talk; see Reassigning buttons
?
When your Treo 680 screen is
for details.
CHAPTER
TREO 680™ OVERVIEW
7
1
SETTING UP
CHAPTER

Back view

Speaker
Stylus Self-portrait mirror
(camera version
Battery door
release only) Camera lens (camera version only)
Headset jack
Expansion card slot
IMPORTANT The Treo 680 speaker
Microphone
Multi-connector
includes a large magnet, so be sure to keep your Treo 680 away from credit cards or other items that could be demagnetized.
TREO 680™ OVERVIEW
8
SETTING UP
1

Top view

Ringer switchInfrared (IR) port
DID YOU KNOW
sounds at once. You don’t need to hunt for Off buttons all over the device.
?
The Ringer switch silences all

Inserting the SIM card and battery

Your SIM card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features, the SIM card must be inserted into your Treo 680.
NOTE Your SIM card may already be
installed in your Treo 680. Follow steps 1 through 3 to check. If a SIM card did not come with your Treo 680, you may already have one. You can use your old SIM card from Cingular Wireless if it conforms to the requirements for the SIM card to be used in a Treo 680. Otherwise, AT&T Wireless will give you a SIM card when you subscribe.
1 Use one hand to press the battery
door release and use your other hand
to slide the battery door downward to remove it from your Treo 680.
Battery door release
2 If the battery is installed, remove it.
(See Replacing the battery
for details.)
CHAPTER
INSERTING THE SIM CARD AND BATTERY
9
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3 Slide the SIM tray out of the slot inside
the Treo 680. If the SIM card is already installed, skip to step 5.
6 Align the metal contacts on the battery
with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place.
4 Align the notch on the SIM card with
the notch in the SIM tray. Insert the notched end of the SIM card into the SIM tray, and then press the other end
Battery contacts
Treo 680 contacts
of the card until it falls into place.
Notch
IMPORTANT Use the battery that came
with your Treo 680. Do not use a battery from another Treo model in your Treo 680. Similarly, do not use the Treo 680 battery in
5 Slide the SIM tray back into the slot
inside the Treo 680.
another Treo model. Using a battery that is designed for another Treo model can damage your Treo 680. For info on
INSERTING THE SIM CARD AND BATTERY
10
SETTING UP
1
replacement batteries, see Replacing the battery.
7 Slide the battery door onto the back of
the Treo 680 until it clicks into place.
8 Your Treo screen wakes up and begins
the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Treo.
IMPORTANT Always use the same
language for your Treo, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.
NOTE If your Treo does not turn on, you
need to connect it to the AC charger. If it still does not turn on after being connected to the AC charger for five minutes, do a soft reset. See Performing a soft reset
.
TIP
The power-saving feature turns off the Treo screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard.

Charging the battery

The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your Treo 680 for three hours (or until the indicator light is solid green) to give it a full charge. See Maximizing battery life maximizing the life of your Treo battery.
TIP
To avoid draining the battery, charge your Treo 680 every day, especially if you use your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on your Treo 680 until you recharge the battery or connect your Treo 680 to a power source.
?
for tips on
If your battery ever becomes
CHAPTER
CHARGING THE BATTERY
11
1
SETTING UP
CHAPTER
1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the
bottom of your Treo 680. Make sure the arrow on the connector is facing up, toward the screen.
DID YOU KNOW
your Treo 680 without the AC charger by connecting it to your computer with the sync cable. However, it takes longer to charge the battery without the AC charger, and if your laptop isn’t plugged into a power source, your Treo 680 can drain the laptop’s battery. For the quickest charge time, use the AC charger.
TIP
When trickle-charging your Treo 680 with the sync cable, the indicator light may not turn on. To make sure the battery is being charged, check the onscreen battery indicator.
?
You can also trickle-charge
3 To confirm that your Treo 680 is being
charged, check the indicator light on your Treo 680.
Solid red indicates that your Treo 680
is being charged.
Solid green indicates that your
Treo 680 is fully charged.
Indicator light
CHARGING THE BATTERY
12
SETTING UP
1
TIP
If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging.
TIP
If the indicator light does not turn on when you connect your Treo 680 to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.
When your Treo is on (see Turning your Treo 680 on and off), the onscreen battery icon displays the charging status:
A red lightning bolt indicates that the battery is connected to an electrical outlet and is being charged.
A green lightning bolt indicates that the battery is connected to an electrical outlet and is fully charged.
A partial battery without a lightning bolt indicates that the battery is not connected to an electrical outlet and it has some power.
An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately.
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
Battery icon

Maximizing battery life

Battery life depends on how you use your Treo 680. You can maximize the life of your battery by following a few easy guidelines:
IMPORTANT Use the battery that came
with your Treo 680. Do not use a battery from another Treo in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo. Using a battery that is designed for another Treo can damage your
CHAPTER
MAXIMIZING BATTERY LIFE
13
1
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Treo 680. For info on replacement batteries, see Replacing the battery
.
If you don’t plan to use the wireless
features on your Treo for a while, turn off your phone (see Turning your
TIP
You can buy an extra battery as a spare for long plane trips or periods of heavy use. To purchase batteries that are compatible with your Treo 680, go to www.palm.com/ mytreo680cingular.
Treo 680 on and off) and let all calls be picked up by voicemail.
As with any mobile phone, if you are in
an area with no wireless coverage, your Treo searches for a signal, which consumes power. If you cannot move to
Charge your Treo 680 whenever you
can. Charge it overnight. The battery has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained.
The wireless features (phone, email,
messaging, Push to Talk, and web) and media features (camera, media players, eBooks, and games) of your Treo 680 consume more power than its organizer features. Speakerphone usage also consumes more power than using the earpiece. If you use the wireless,
an area of better coverage, temporarily turn off your phone. While your phone is off, you can continue to use the nonwireless features of your Treo.
Turn down the screen brightness (see
Adjusting the brightness
Decrease the settings in Power
).
Preferences and turn off Beam Receive (see Optimizing power settings
Turn off the Bluetooth
®
feature if you’re
).
not using it. See Connecting to a Bluetooth hands-free device.
speakerphone, and media features often, keep an eye on the battery icon and charge when necessary.
MAXIMIZING BATTERY LIFE
14
SETTING UP
1

Making your first call

1 Press Phone . 2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard (Keyguard) for more info).
Center
TIP
If Check SIM Card appears in the title bar,
see Inserting the SIM card and battery
TIP
If a blank space appears in the title bar, the phone is either searching for a network or you’re outside a wireless coverage area. It may take a few moments for the title bar to display a network name. If you believe you are in a wireless coverage area and this problem persists, contact AT&T Wireless for assistance.
3 Press Left to select the Dial Pad
tab.
.
4 Tap the onscreen Dial Pad to enter the
number you want to call.
5 Press Send to dial the number. 6 If prompted, press Center to select
Ye s and turn on your phone.
TIP
If you are inside a coverage area and cannot complete a call, contact AT&T Wireless for assistance.
7 After you finish the call, press Power/
End to end the call.

Adjusting call volume

While a call is in progress, press the Vo lu me button on the side of your Treo 680 to adjust the call volume.
CHAPTER
MAKING YOUR FIRST CALL
15
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To increase the volume, press the upper
half of the Volum e button.
To decrease the volume, press the
lower half of the Vol um e button.
Vol ume
Side button
What’s my phone number? 1 Make sure your phone is on (see
Turning your phone on and off
2 Press Phone . 3 Press Menu . 4 Select Options, and then select Phone
Info.
).
Look here for your phone number
TIP
If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted into your Treo 680. If your phone number still does not appear in Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact AT&T Wireless.

Setting up your computer for synchronization

You need to install the desktop software and connect the sync cable so that you can synchronize the info on your computer and the info on your Treo. You can use either
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
16
SETTING UP
1
Palm® Desktop software (included) or Microsoft Outlook for Windows (sold separately) as your desktop software.
Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable to your computer.

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers.
Windows 2000, Windows XP SP2 (later versions may also be supported), Windows Media Center Edition 2005:
32MB of available memory (RAM)
170MB of free hard disk space
CD drive
Available USB port
If your computer is running Windows Vista, visit www.palm.com/windowsvista
for
more information. Mac OS X version 10.2 or later:
128MB of total memory (RAM)
190MB of free hard disk space
CD drive
Available USB port
®
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
®
OS
device, skip ahead to Installing the
device
desktop synchronization software.
You can transfer all compatible applications and information from your previous Palm OS device—whether it’s a handheld or a Treo— to your new Treo 680, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files.
When you install the desktop software from the Palm Software Installation CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your Treo 680. Quarantined files are not installed on your Treo 680, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\<device
CHAPTER
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
17
1
SETTING UP
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name>\PalmOS5 Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder
IMPORTANT Do not synchronize your
.)
Treo 680 with any previous versions of Palm Desktop software.
Look at the numbers on the Free
TIP
We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your Treo 680. Such methods transfer all applications to your Treo 680, including those that are not designed to work with Palm OS version 5.4.9.
1 Calculate how much space your apps
and info occupy on your previous Palm OS device:
In Applications View, open the menus.
Select Info on the App menu.
At the bottom of the screen, select
Size.
Space line and subtract the number
on the left from the number on the right to calculate the space used. For example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this device.
2 If the space occupied on your previous
device is 64MB or less, then go to step
3. If the space occupied is greater than 64MB, then do any of the following to reduce the storage space you’re using before you go to the next step:
Delete any third-party applications
that you no longer use.
Move large files, such as eBooks and
images, to an expansion card.
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
18
SETTING UP
1
Move third-party applications to an
expansion card.
Purge old info in applications such as
Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items.
3 Synchronize your previous device with
your previous desktop software to back up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software Installation CD (see Installing the desktop synchronization software).
5 During the installation process, sync
your Treo 680 with your new desktop software as instructed. When prompted, do the following:
Connect your Treo 680 to your
computer (see Connecting your Treo 680 to your computer).
Indicate whether you want to sync
only the info in your PIM apps (Calendar, Contacts, Memos, and Tasks) or all info and apps (excluding apps known to be incompatible).
Select a device name for your
Treo 680; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.)
6
MAC ONLY If you have pictures on
your previous device, copy them from your previous device to an expansion card or beam them to your Treo 680.
7 If you plan to continue using your
previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name.
If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your Treo 680.
CHAPTER
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
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1
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TIP
If you have trouble upgrading or finding quarantined files, see Upgrading
.

Installing the desktop synchronization software

IMPORTANT Even if you already own a
Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 680.
NOTE Windows Vista users: Before
inserting the Palm installation CD, please visit www.palm.com/windowsvista
, where
TIP
If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.
1 Close any applications that are currently
running on your computer, including those that are minimized. Your computer needs to have all its resources available to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
you’ll find installation instructions and information about using your Treo and desktop software with Windows Vista.
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help.
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
20
SETTING UP
1
3 If you are installing on a Mac,
double-click the CD icon on the desktop, and then double-click the Palm
Software.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Please note these important points about the installation process:
When the language selection screen
appears, select the same language you selected on your Treo 680.
WINDOWS ONLY You can choose
which desktop software you want to use for synchronization:
Palm Desktop software or Microsoft Outlook.
NOTE Whether you select to synchronize
with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, enter it in the software you selected in this step.
The installation process prompts you
to connect your Treo 680 to your computer. Go to the next section.

Connecting your Treo 680 to your computer

After you install the desktop software (see Installing the desktop synchronization software), you’re ready to connect your Treo 680 to your computer.
BEFORE YOU BEGIN To set up your
computer, you need the sync cable that came with your Treo 680.
1 Plug the AC charger into a wall outlet. 2 Plug the USB sync cable into an
available USB port or into a powered USB hub connected to your computer.
TIP
For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply.
CHAPTER
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
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1
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CHAPTER
3 With the sync button facing up, connect
the sync cable to the bottom of your Treo 680. Do not press the sync button until you are instructed to do so.
Sync cable
4 Connect the charger cable to the
bottom of your Treo 680.
You are now ready to synchronize; go to Synchronizing information—the basics
.
Sync button
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
22
SETTING UP
1
Synchronizing information—the basics
Synchronizing means that info you enter or change in one place (your Treo 680 or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your Treo 680 with your computer or corporate server
0
Computer type Desktop software What syncs and where Windows Microsoft Outlook
Windows Palm Desktop All apps sync with Palm Desktop Mac Palm Desktop All apps sync with Palm Desktop
frequently to keep your info up-to-date (and backed up) in both locations.
The info from all the following applications is updated by default each time you sync your Treo 680 with your desktop software:
How each application syncs depends on your computer type and the desktop software you are using, as follows:
Calendar, Contacts, Memos, and
Tasks sync with Outlook
Pictures & Videos syncs with
Palm Desktop
CHAPTER
SYNCHRONIZING INFORMATION—THE BASICS
23
1
SETTING UP
CHAPTER
TIP
For more sync options, including which apps sync, see Synchronizing information— advanced.
Messages on both your computer and your Treo 680 indicate that synchronization is in progress.
3 Wait until you see the message on your
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 680—even if you sync with Outlook or another third-party application. See Installing the desktop synchronization software for instructions.
1 Connect your Treo 680 to your
computer, as described in Connecting your Treo 680 to your computer.
2 Press the sync button on the sync
cable.
Treo 680 that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message.
TIP
Problems synchronizing? See Synchronization suggestions.
for troubleshooting
If you’re finishing your initial setup, you now have the option to install bonus software from the Palm Software Installation CD. If you choose to install some of the bonus software, you need to sync again to install the software on your Treo 680. You can also install bonus software later; see Installing bonus software from the CD.
TIP
Sync button
For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.
SYNCHRONIZING INFORMATION—THE BASICS
24

Moving around on your Palm®Treo™ 680 smart device

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your Treo 680 is similar. Most Palm OS set of controls. So once you learn how to use these controls on your Palm town and you won’t even need a map.
Benefits
Find and open applications quickly
Access extra features with menus
Move around in applications with
one hand, using the 5-way navigator
®
Tr eo™ 680 smart device, you’ll be driving all over
®
applications use the same
Access many more characters and
symbols than are displayed on the keyboard
CHAPTER
2
In this chapter
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2

Moving around the screen

To move around the Treo 680 screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.
TIP
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead
DID YOU KNOW
icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.
?
In this guide, we use arrow
The 5-way includes the following buttons:
Center
Left
Up
Right
Down
CHAPTER
MOVING AROUND THE SCREEN
27
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2
CHAPTER

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another.
TIP
If the item you want doesn’t appear on the screen, try tapping the onscreen scroll arrows to view more info.
Colored background: When a phone number, text, an email address, a web link, or an item in a list is highlighted, the item is displayed as white text against a colored
Learn to recognize the highlight. It can take two forms:
Border glow: When an entire screen, an
background. Examples of lists include the Contacts list, the Messaging Inbox, and the Tasks list.
onscreen button (such as Done, New, or OK), or a pick list is highlighted, a glow appears around its border. If an entire screen is highlighted, the glow appears at the top and bottom of the screen only.
After highlighting an item, you can select or activate it by pressing Center , or by
TIP
When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list.
tapping the item with the stylus.
TIP
After you open an application (see Opening applications the 5-way to highlight various screen elements.
), experiment with using
MOVING AROUND THE SCREEN
28
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2

Highlighting text

You can use the stylus to highlight text on the screen.
Tap and drag the stylus across the text
you want to highlight.
To highlight a word, double-tap it.
To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.
From a list screen, such as the Memos
list, press Right to jump to the first button.
From a screen where you create or edit
entries, such as Contact Edit, press Center to jump to the first button.
From a dialog box, such as Edit
Categories, press Up or Down to scroll to the buttons.

Selecting menu items

Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo 680, it’s a good idea to familiarize yourself with the additional features available through the various application menus.
1 Press Menu to display an
application’s menus.
Menu shortcut
2 Press Right and Left to switch
between menus.
3 Press Up and Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Menu to close the menu and cancel your selection.
CHAPTER
MOVING AROUND THE SCREEN
29
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2
CHAPTER
TIP
Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut. For example, when you’re in Calendar, you can press Menu + N to create a new event.

Selecting options in a pick list

Press Center to select the
highlighted item.
To exit the pick list without making a
selection, press Left or Right .
Stylus: Use your stylus to tap the pick list.
Tap the item you want from the list.
To exit the pick list without making a
selection, tap outside the list.
A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features, and pick lists let you select the contents for a particular field.
You can select items from a pick list with the 5-way or the stylus.
5-way: Use the 5-way to highlight the pick list, and then press Center to display the items in the list.
Press Up and Down to highlight
the item you want.
MOVING AROUND THE SCREEN
30
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2

Using the keyboard

Option
Shift/Find
CHAPTER
Backlight
Backspace
Return
Menu
AltSpace
USING THE KEYBOARD
31
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2
CHAPTER
TIP
When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys.
To turn Caps Lock on, press Shift/
Find twice. To turn it off, press Shift/Find once. When Caps Lock
is on, an underlined up arrow appears in the lower-right corner of the screen.
DID YOU KNOW
keyboard backlight that turns on and off when the screen turns on or off. The backlight also dims when an active call lasts longer than a specified period of time. See Optimizing power settings to adjust the automatic shut-off and dimming intervals.

Entering lowercase and uppercase letters

To enter lowercase letters, press the
desired keys.
To enter an uppercase letter, press
Shift/Find and then press a letter key. You don’t need to press and hold Shift/Find while entering a letter. When Shift is active, an up arrow appears in the lower-right corner of the screen.
?
The Treo 680 includes a

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
Symbol Letter
Press Option , and then press the
key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen.
USING THE KEYBOARD
32
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2
To turn Option Lock on, press Option
twice. To turn it off, press Option
once. When Option Lock is on, the symbol appears in the lower-right corner of the screen.
DID YOU KNOW
automatically default to Option Lock, such as the Dial Pad tab in the Phone application or the Calculator. In this case, you do not need to press Option to enter numbers.
?
Some application views

Entering other symbols and accented characters

Symbols and accented characters that do not appear on the keyboard are available when you use the Alt key.
1 Enter the character that corresponds to
the symbol or accented character you want. See the table on the next page.
2 Press Alt . 3 Press Up , Down , Right , or Left
to highlight the desired character.
4 Press Center to insert the
character.
DID YOU KNOW
grouped by their similarity to the base key. For example, the alternate characters available from the E key are é, è, ë, and ê.
?
Alternate characters are
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USING THE KEYBOARD
33
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2
CHAPTER
0

Symbols and accented characters

Enter… Then press
Enter… Then press Alt to select…
Alt to select…
Enter… Then press
Alt to select…
a á à ä â ã å æ n ñ u ú ù ü û
A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û
b or B ß o ó ò ö ô œ õ x or X x ¤
c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ
C Ç ¢ © p or P Y Ý Ÿ
e é è ë ê r or R ® ! ¡
E É È Ë Ê s ß š ? ¿
i í ì ï î S ß Š : :-) :-( ;-)
I Í Ì Ï Î t or T $ £ ¥ ¢
l or L £
Press Alt by itself, after a space or at the beginning or end of a line, to select these characters:
; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |
USING THE KEYBOARD
34
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2

Opening applications

When you open an application using a quick button or Applications View, you automatically close the app you were previously using.
Phone
Calendar

Using the quick buttons

The front of the Treo 680 has three quick buttons—Phone, Calendar, and Xpress Mail—that open applications. The fourth button opens Applications View (see Using Applications View).
TIP
You can customize the quick buttons
yourself; see Reassigning buttons
for details.
Applications
Xpress Mail
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OPENING APPLICATIONS
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2
CHAPTER
Each quick button opens two applications:
To turn on your Treo 680 and open a
button’s primary application, simply press the button.
Button Primary app
Phone
Calendar
Xpress Mail
After you turn on your Treo 680, open a

Using Applications View

You can access all available applications through Applications View.
1 Press Applications .
TIP
If prompted, press Center on the 5-way to turn off Keyguard (see Locking your keyboard (Keyguard) for more info).
2 Use the 5-way to highlight the
application you want to use.
button’s secondary application by pressing Option and then pressing the quick button.
Buttons Secondary app
+ Web
+ Memos
+ Messaging
DID YOU KNOW
your Treo 680 screen.
?
Pressing Option + Menu dims
3 Press Center to open the selected
application.
OPENING APPLICATIONS
36
MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE
2
In Applications View, you can also do the following:
Press Applications repeatedly to
cycle through various categories of applications. See Applications settings for more info on categories.
Enter the first few letters of the
application’s name to highlight it. For example, if you press P, it highlights Phone; if you then press R, it highlights Prefs. If you pause and then press R, it highlights the first application that starts with R.
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OPENING APPLICATIONS
38

Your phone

The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with.
You can effectively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm you perform all these tasks with ease.
You can do more than manage your phone calls in the phone application. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.
Benefits
Stay in touch—you choose how
Save time with shortcuts to your
favorite info
®
Tr e o™ 680 smart device helps
Have fun: add wallpaper and
ringtones
CHAPTER
3
In this chapter
Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . 50
How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 57
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
YOUR PHONE
3

Turning your Treo 680 on and off

NOTE We use the term phone to describe
the feature of your Treo that lets you connect to the AT&T Wireless network to make and receive calls and transmit data.
The phone and the screen of your Treo 680 can be turned on and off separately. This means that you can wake up the screen to use just the organizer and media applications of your Treo 680 (such as Contacts, Calendar, Pocket Tunes, and Pictures & Videos) without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls.

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your Treo 680; for example, when you’re on a plane and want to look at your calendar.
1 Press and release Power/End
to wake up the screen.
TIP
You can also press any of the quick buttons or the Applications button to wake up your Treo 680 screen.
Power/End Center
2 Press Center to turn off Keyguard.
For more info about turning Keyguard on and off, see Locking your keyboard (Keyguard).
3 Press and release Power/End
to turn off the screen and lock the keyboard.
TIP
You can set how long the screen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off
after setting.
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Turning your phone on and off

When your phone is on, it is connected to the AT&T Wireless network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email,
You know your phone is on and that you’re inside a coverage area when you go to the Main tab of the Phone application and you see the Signal Strength icon at the top of the screen.
messaging, and the web browser. During
TIP
initial setup, your phone is automatically turned on, so you can use wireless services right away.
If you turn off your phone, you can still use the organizer features such as Calendar and Contacts, as well as the media features such as Pocket Tunes and Pictures & Videos. You might hear this referred to as flight mode because you must turn your phone off when you’re on a plane.
1 Wake up the screen. 2 Press and hold Power/End to
turn on your phone.
TIP
If the Ringer switch is in the Sound On position, you hear a series of tones when you turn your phone on and off (see Silencing sounds).
If you’re outside a coverage area, the upper-left corner appears blank and the indicator light flashes red.
3 Press and hold Power/End
again to turn off your phone. You know your phone is off when you
go to the Main tab of the Phone application and you see Phone Off at the top of the screen.

Opening the Phone application

Press Phone to display the Main tab in the Phone application.
TURNING YOUR TREO 680 ON AND OFF
42
YOUR PHONE
S
3
tatus
icons
Dial Pad
Favorites
DID YOU KNOW
appears when you press the Phone button. See Customizing the Main tab in the Phone application for details. If you change the default tab, you need to modify the steps in this chapter accordingly.
Main
?
You can choose which tab
Call Log
Contacts

Making calls

There are several ways to make a call. Try them all to find out which way you like best.
Dialing using the onscreen Dial Pad 1 Press Phone . 2 Select the Dial Pad tab. 3 Enter the phone number by tapping the
onscreen Dial Pad with the stylus.
TIP
Press Backspace to delete numbers you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application.
4 Press Send to make the call.
DID YOU KNOW
directly into the Dial Pad. Copy a number from another application, press Phone and select the Dial Pad tab. Open the Edit menu and select Paste. Press Send to dial the number.
?
You can paste numbers
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Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the
phone number. (You don’t need to press Option.)
contact), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your Treo 680 (see Synchronizing information—the basics
). You can also import contacts from your SIM card (see tips on Viewing your SIM Phonebook).
1 Press Phone . 2 Select the Contacts tab. 3 Using the keyboard, just start entering
one of the following for the contact you want to call:
First name (JOH for John)
Last name (SMI for Smith)
3 Press Send to make the call.
TIP
After you enter a phone number, you can also press Center on the 5-way to select whether to make a phone call or send a text message to that number.
First initial and last name (JSM for
John Smith)
For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith.

Dialing by contact name

You need to have names and numbers in your contact list before you can make a call by contact name. You can add contacts directly into your Treo 680 (see Adding a
MAKING CALLS
44
YOUR PHONE
3
Text appears here as you enter it
TIP
To restart your search, press Backspace to delete letters you’ve entered. Or press Phone to return to the Main tab in the Phone application.
4 Select the number you want to dial. 5 Press Send to make the call.
TIP
To see more info for a contact, highlight the name and press Center on the 5-way to view the address, company, and other details.
DID YOU KNOW
search for a contact by entering a name from the Main tab in the Phone application, you can change a setting to do that (see Customizing phone settings).
?
If you want to be able to

Dialing with a speed-dial favorite button

Your Treo 680 comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button
.
1 Press Phone . 2 Select the Favorites tab. 3 Use the 5-way to highlight the
speed-dial favorite you want. Look for the icon to distinguish a
speed-dial favorite from other types of favorites.
TIP
To view more favorite buttons, repeatedly
press Down on the 5-way.
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TIP
You can see all the contact numbers for the selected person or business. Highlight a speed-dial favorite button and press Space on the keyboard.
4 Press Send or Center to
TIP
If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your Treo doesn’t recognize the number as a phone number. You can still use the menus to copy and paste the number into the Dial Pad.
make the call.
2 Press Center to open the Dial

Dialing from a web page or message

Your Treo recognizes most phone numbers that appear on web pages or in text, email, or multimedia messages.
1 Select the phone number on the web
page or in the message.
Number dialog box.
3 Select Dial to make the call.
Redialing a recently called number To dial the last number: Select the
Main tab, and then press and hold Send to dial the last number you
called.
To select from your most recently dialed numbers: Select the Main tab, press Send to open the Redial list,
highlight the number you want to call, and then press Send again to make the call.
MAKING CALLS
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3
To select from your call history list:
Select the Call Log tab, highlight the number you want to call, and then press
Send to dial the number.
DID YOU KNOW
from Contacts or your Call Log by highlighting a number, pressing Center on the 5-way, and then selecting Message.
?
You can send a text message

Receiving calls

To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail.
DID YOU KNOW
arrives, the music pauses automatically and resumes when you hang up or ignore the call.
TIP
See a photo of the person calling you! Learn how to assign a caller ID photo in Assigning a caller ID photo
?
If music is playing and a call
.
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To answer a call, do one of the following:
Press Send .
Select Answer.
Press the headset button (if the
headset is attached).
TIP
The headset button may work differently on headsets other than the one provided with your Treo 680.
NOTE Pressing Phone silences the
To silence the phone while it is ringing, do one of the following:
Press any key on your Treo except Send,
Power/End, or the 5-way.
Slide the Ringer switch to Sound Off
. This immediately silences all
system sounds, including the ringer.
DID YOU KNOW
while it is ringing, you can either answer the call or let it ring through to voicemail.
?
When you silence the ringer
ringer, but it does not answer the call.
To ignore a call, do one of the following:

Using voicemail

Send the call to voicemail: Press Power/ End or select Ignore.
Send the caller a text message: Select Ignore with Text. This option sends the
call to voicemail and opens a text message addressed to the caller.
NOTE Sending text messages to land-line
phones may not be supported.
Your wireless service includes voicemail. Keep in mind that airtime and other charges apply when using voicemail from your phone.
Setting up voicemail 1 Press Phone . 2 Press and hold 1 to dial the AT&T
Wireless automated voicemail system.
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3
TIP
You can also access the AT&T Wireless voicemail system by selecting the Favorites tab and then selecting the Voicemail favorite.
3 Follow the voice prompts to set up your
voicemail.
TIP
If you can’t connect to the AT&T Wireless voicemail system, contact AT&T Wireless for assistance:
• Dial 611 from your Treo.
• Call 1-866-246-4852 from any phone.

Voicemail notification

When you have a new voicemail message, you are notified with an Alert dialog box.
To dismiss the Alert dialog box, select
OK.
TIP
To permanently dismiss the reminder, tap the blinking bell icon that appears in the upper-left corner of the screen. This opens the Alert dialog box and dismiss the alert. See Viewing and using the alerts
To play the message, select Listen.
.
When you have messages that you have not listened to, a Voicemail icon also appears in the title bar of the Phone application. You can also select this icon to listen to your voicemail.
Listening to voicemail messages 1 Press Phone . 2 Press and hold 1 to dial the voicemail
system.
TIP
You can also select the Voicemail favorite button to dial the voicemail system.
3 Enter your voicemail password using
the keyboard.
TIP
You don’t need to press Option to enter numbers, *, or # during a call.
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NOTE If you defined Extra Digits for the
Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password.

What can I do when I’m on a call?

TIP
If the screen dims during a call, press any key except Send or Power/End to restore the screen brightness.
DID YOU KNOW
screen stays at full brightness during phone calls. See Optimizing power settings details.
?
You can set how long the
for
Use the 5-way or stylus to select the
onscreen buttons. Here’s what the buttons When you make or receive a call, Active Call View appears.
do:
0
Turns on the speakerphone, which
Caller’s name and number
Call duration Call status
means that you and everybody around you can hear the call. (Of course, the caller can hear you as well.) The advantage is that you can check your calendar, look up contact info, take notes, and use other features during a call. This button is not available when you
Button label
use a headset. Turns off the speakerphone when it
is on.
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Replaces the Speakerphone button when you use a Bluetooth
®
hands-free device. Select this button to stop using the hands-free device and switch to holding your Treo 680 to your ear.
Puts a call on hold, and the call status changes to On Hold. To take the call off hold, select this button again.
Lets you make another call while the first call is on hold; see Making a second call for details. For info on handling a second incoming call, see Receiving a second call (call waiting).
Opens the Dial Pad so you can use it to dial additional numbers, such as an extension or a response to a voice prompt.
Dials any extra digits (such as a password or an extension) that you assigned to a speed-dial favorite button. See Defining favorite buttons for information on defining extra digits. This button disappears after you select it to dial the numbers.
Mutes the microphone so that you and the noise around you can’t be heard on the other end. The call status changes to Muted. When you want to speak, be sure to select the Mute button again.
TIP
Do you accidentally press onscreen buttons when you’re on a call? You can disable the screen’s touch-sensitive feature during phone calls; see Locking your screen
Remember: To manage an active call when the touchscreen is disabled, use the hardware buttons on your Treo 680.
.
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Ending a call

Do one of the following:
Press Power/End .
Press the button on the headset (if the
headset is attached).

Switching applications during a call

You can use your organizer apps and other applications while you’re talking on the phone; so go ahead and check your
2 Press Applications . 3 Select the icon for the application you
want to open.
4 When you’re ready to leave the app,
open another app or press Phone to return to Active Call View.
DID YOU KNOW
between Active Call View and the Main tab in the Phone app, so you can access other tabs, such as Contacts and Favorites, during a call.
?
You can press Phone to toggle
calendar, or go to Memos and enter the driving directions your caller is giving you. You can even send text messages while you’re on a call.
NOTE What you can’t do, however, is
make a data connection while on a call.

Saving phone numbers

When you hang up a call from a number that is not in your Contacts list, you are prompted to add the number to your
Contacts list. This means that you can’t browse the web or send or receive email or multimedia messages.
1 (Optional) If you want to continue
talking while viewing another application, select Speakerphone or connect a headset (see Using a hands-free device).
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TIP
You can turn the Add New Number prompt on and off. In Contacts, open the Options menu, and select Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box.
To create a new contact entry for this
number, select Create a New Contact, and enter the contact’s info.
To add this number to an existing
contact entry, select Add.
To decline adding this number, select
Cancel.
To disable the Add New Number
prompt, check the Don’t ask me this again box, and then select Cancel.
If you don’t add a number right away, follow these steps to add it later.
1 Press Phone . 2 Select the Call Log tab. 3 Highlight the number you want to save. 4 Press Menu . 5 Select Add Contact.
6 Select New to create a new contact, or
select Add to add this number to an existing contact.
7 Enter the information for the entry, and
then select Done.

Making a second call

You can make a second call while your first call is still active. You can then switch between two independent conversations, or you can join several calls in a conference. See Making a conference call
1 Dial the first number and wait until the
person answers.
2 Put the first call on hold by pressing
Send or selecting Hold . 3 Select Add Call . 4 Dial the second number.
NOTE To dial the second number, you can
use any of the methods described in Making calls
.
5 When the Dial another call prompt
appears, select Ye s . 6 Select Swap to switch between
the two calls.
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.
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To place the current call on hold and
answer the new call, press Send
or select Answer.
To send the new call to voicemail, select
Ignore.
To send the new call to voicemail and
send the caller a text message, select
Ignore with Text.
7 To end the active call, press Power /E nd
.
DID YOU KNOW
you can continue your conversation with the remaining call.
?
When you hang up one call,

Receiving a second call (call waiting)

When you are on a call, you can receive a second call and have separate conversations with each caller. When the second call comes in, you hear a call waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call:
NOTE Sending text messages to land-line
phones may not be supported.
To hang up the current call and answer
the new call, press Power/End and then press Send .
To switch between the original call and
the second call you answered, select
Swap or press Send .

Making a conference call

You can join a total of five other calls in a conference call, provided that your network and service plan include 6-way conferencing. Please contact AT&T Wireless for more information. Additional charges may apply and minutes in your mobile account may be deducted for each call included in the conference call.
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3
1 While the first call is active, make a
second call.
2 Select Conference . This joins you
and the two calls in a conference call.
3 To add more calls to the conference,
select Hold , dial another number, and then select Conference to add the new call.
4 To end all the calls at once, make sure
the conference is the active call, and then press Power/End .
TIP
If you want to hold a separate, “sidebar” conversation with one of the people on a conference call, you can extract that call from the conference. Select Extract Call (the onscreen button on the far right), and when the list of callers appears, select the call you want to extract. The conference call remains on hold while you speak privately on the extracted call.

Forwarding all calls

You can forward all your calls to another telephone number. You can also selectively forward certain calls (see Forwarding calls under certain conditions). Please check with AT&T Wireless about availability and pricing of forwarded calls, as additional charges may apply.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call
Preferences.
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4 Select the Forward all calls pick list.
If the forwarding number appears in
the pick list, select the number.
If the forwarding number does not
appear in the pick list, select Edit Numbers, and then select New. Enter a forwarding number, including the area code and country code if they are different from your mobile phone number. Select OK.
5 Select the number you just entered,
select OK, and then select OK again.
TIP
After you set the number you want to forward all your calls to, the call forwarding icon appears in the title bar (see What are all those icons?). We also recommend that you call your Treo 680 to confirm that your call forwarding settings work properly.
TIP
To turn off forwarding for all calls, select
Off from the Forward all calls pick list.

Forwarding calls under certain conditions

You can forward calls to another number when the line is busy, a call is unanswered, your Treo 680 is off, or you are outside a coverage area.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Call
Preferences.
4 Select the Forward all calls pick list and
select Off.
5 Select any of the following pick lists:
When busy: Forwards calls if the phone
is busy. Not answered: Forwards calls if you do
not answer.
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Off/No service: Forwards calls when your Treo 680 is not connected to a mobile network.
6 If the forwarding number appears in the
pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers and then select New. Enter a forwarding number, and select OK. Select the number you just entered.
7 Select OK, and then select OK again.

How many minutes have I used?

1 Press Phone . 2 Select the Call Log tab. 3 Press Menu .
4 Select To t a l s from the Record menu.
5 (Optional) To reset the counters to zero,
select Reset Counters.
6 Select Done.

Entering names and phone numbers

Contacts is where you enter information about the people you want to stay in contact with. You can get to this info from the Phone application, to dial phone numbers and create favorites, and from the Messaging and email applications, to send messages. When you create a contact, you
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can also assign a photo and ringtone ID to that contact, so you know when they call you.
Adding a contact 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select New Contact from the Record
menu.
5 Use the 5-way to move between
fields as you enter info.
6 Do any of the following:
Add a caller ID photo: Select the
Picture box. (See Assigning a caller ID photo for more info.)
Add a caller ID ringtone: Select the Ringtone pick list. (See Assigning a
caller ID ringtone for more info.)
Place the entry in a category or mark it private: Select Details. (See Working
with private entries for more info.) Add a note to an entry: Select Note
.
Display additional fields for this contact: Select Plus .
7 After you enter all the information,
select Done.
TIP
Import contacts from your SIM card quickly and easily. In the Contacts list, press Menu and then select Import from SIM from the Record menu.
DID YOU KNOW
beginning of a contact’s last name, such as #Smith, the contact appears at the top of your contact list.
?
If you add a symbol at the
Viewing or changing contact information 1 Press Phone . 2 Select the Contacts tab.
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3 Begin entering one of the following for
the contact you want to view or edit:
First name (JOH for John)
Last name (SMI for Smith)
First initial and last name (JSM for
John Smith)
4 Select the name of the entry you want
to open.
TIP
To edit the entries on your SIM card you must either import them into Contacts or press Applications, select SIM Book, and edit them in the phone book on your SIM card.
5 Select Edit. 6 Make changes to the entry as
necessary, and then select Done.
Assigning a caller ID photo 1 Press Phone . 2 Select the Contacts tab. 3 Open the contact you want to add the
photo to (see Viewing or changing contact information).
4 Select Edit. 5 Select the Picture box and do one of
the following:
Select Camera, take a photo, and
then press Center to add the photo to this contact (if your Treo includes a camera).
Select Photos and select an existing
photo that you want to assign to this contact.
6 Select Done.
DID YOU KNOW
contacts in Microsoft Outlook or Palm Desktop software and you install the desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your Treo 680 when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software developer for information.
?
If you assign pictures to your
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Assigning a caller ID ringtone

Caller ID ringtones can let you know who is calling before you even look at your Treo 680. This is a great way to identify calls from important people in your life and to screen calls that you’d prefer not to answer.
1 Press Phone . 2 Select the Contacts tab. 3 To open the contact entry for editing,
select the name of the contact to whom you want to give a caller ID ringtone (see Viewing or changing contact information).
4 Select Edit. 5 Select the Ringtone pick list and select
a tone for this contact entry.
TIP
You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies. In the Contacts list, select the category pick list in the upper-left corner and select Edit Categories. Select the category, and then select Edit. Select the ringtone on the Edit Category screen.
Customizing Contacts 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select
Preferences.
5 Set any of the following options:
Remember Last Category: Sets
whether Contacts opens to the last category you selected.
Show SIM Phonebook: Sets whether SIM Phonebook appears as an option in the category pick list. When you check this box, you can view entries in the phone book on your SIM card.
6 Select Done.
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Ask to add unknown phone numbers after calls: Sets whether you are
prompted to add phone numbers that are not in your Contacts list after a call. You can add unknown numbers to an existing contact or create a new contact entry.
List By: Sets whether the Contacts list is sorted by last name or company name.
Deleting a contact 1 Open the contact you want to delete. 2 Press Menu . 3 Select Delete Contact from the Record
menu, and then select OK.
Creating a business card for beaming 1 Create a new contact and enter your
own business card info.
2 Open the contact entry containing your
business card info.
3 Press Menu . 4 Select Business Card on the Record
menu.
TIP
After you create your business card, you can beam it to another device with an IR port—provided the device supports beaming with Palm OS the Main tab in the Phone application, open the Record menu, and then select Beam Business Card.
®
devices. Go to Contacts or to
Viewing your SIM Phonebook 1 Press Phone . 2 Select the Contacts tab. 3 Press Menu . 4 Select Options, and then select
Preferences.
5 Make sure the Show SIM Phonebook
box is checked.
6 Select OK. 7 In the Contacts list, select the category
pick list at the top of the screen and select SIM Phonebook.
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TIP
If you imported contacts from your SIM card to Contacts, you may want to uncheck the Show SIM Phonebook box to avoid seeing duplicate entries.
TIP
Need to copy a contact to your phone book on your SIM card? In Contacts, select the contact you want to copy, open the
Record menu, and then select Export to SIM.
TIP
The predefined Bill Balance and My Minutes favorites are AT&T Wireless services. If you have questions about these services, please contact AT&T Wireless customer service.

Defining favorite buttons

Your Treo allows you to set an unlimited number of favorite buttons for quick access to the following common tasks:
Dialing a phone number (speed-dial)
Opening an application
Accessing a web page
Addressing a message (text, MMS, or
email)
Accessing voicemail (preset on your
Treo)
DID YOU KNOW
600/650, most of your favorites should transfer from your old Treo along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Organize Favorites. For more info about upgrading, see Upgrading from a Palm OS®device.
?
If you’re upgrading from a Treo
nother
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Creating a speed-dial favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record
menu.
5 Enter a label for the favorite:
If the entry is for an existing contact,
select Lookup. Start entering the last name of the contact, and select the contact when it appears in the lookup list.
If the entry is for a new contact, enter
the label, press Down , and enter the number.
6 (Optional) Enter a Quick Key.
KEY TERM
Quick Key A letter that you can
press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Treo 680 dials the number.
7 (Optional) Select More, and then select
advanced options: Extra Digits: Defines additional digits to
dial, such as a password or extension. To enter a one-second pause, insert a comma ( , ) between digits. To add a longer pause, either enter more commas, or enter a p to add a 3-second pause.
Dial Extra Digits Automatically: Dials predefined extra digits immediately after dialing the phone number, when checked. If you don’t check this box, to dial these numbers you must select the Extra Digits button that appears in Active Call View (see What can I do when I’m on a call?).
8 Select OK.
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CHAPTER
DID YOU KNOW
ringtone for a contact. See Assigning a caller ID ringtone for details.
?
You can assign a special
Editing a favorite button 1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to
Creating other types of favorite buttons 1 Press Phone . 2 Select the Favorites tab. 3 Press Menu . 4 Select New Favorite on the Record
menu.
5 Select the Ty p e pick list and select
Application, Message, Email, or Web Link.
6 Enter a label for the favorite and enter
any other necessary information on the screen.
7 (Optional) Enter a Quick Key. 8 Select OK.
TIP
When creating a Message or Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.
edit.
4 Press Menu . 5 Select Edit Favorite on the Record
menu.
6 After you make your changes, select
OK.
TIP
To arrange your favorites, open the Record menu and select Organize Favorites. Highlight the favorite you want to move, and then press and hold Option + Up or Down to move the button to another position. Select
Done.

Deleting a favorite button

TIP
Some favorites, such as voicemail, cannot be deleted. If a favorite can’t be deleted, the Delete button does not appear on the screen.
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1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to
delete.
4 Press Menu . 5 Select Edit Favorite on the Record
menu.
6 Select Delete. 7 Select OK.

Using a hands-free device

If you need to use your phone while driving and this is safe and permitted in your area, use a phone headset (a wired headset is included with your Treo 680) or car kit (sold separately) for hands-free operation. Using a hands-free device also makes it easy to check your calendar, look up contact info, take notes, and use other features during a call.
In addition to the headset included with your Treo, your Treo is compatible with the following types of hands-free devices that are sold separately:
Wired headsets and car kits with a
2.5mm connector (3-pin or 4-pin)
Wireless headsets and car kits enabled
with Bluetooth 1.1 or 1.2 wireless technology
TIP
The headset designed for Treo 180/270/
300 is not compatible with your Treo 680.
Check the specifications for your hands-free device to confirm compatibility. When in doubt, ask the manufacturer if the product is compatible with your Treo 680. To view a list of compatible Bluetooth hands-free devices, go to www.palm.com/ treo680cingular-support.
NOTE You cannot use a hands-free device
with Bluetooth wireless technology to listen to music files.
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TIP
To listen to music in stereo, you can purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a
3.5mm connector, then you need to purchase a stereo adapter. Visit www.palm.com/ mytreo680cingular for more info on audio accessories.
Microphone
Headset button

Using a wired headset

When using the headset that is included
Speaker
with your Treo 680, you can press the headset button to perform any of the following tasks:
Answer an incoming call
Answer a call-waiting call
Resume a call that you put on hold (not
available when multiple calls are in progress)
Swap between two calls (one on hold
and one active)
Hang up the active call
TIP
On other headsets, the headset button may work differently from the button on the headset included with your Treo 680.

Connecting to a Bluetooth hands-free device

KEY TERM
Partnership Two devices—for
example, your Treo 680 and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair.
Once you set up a partnership with a Bluetooth hands-free device, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet in optimum
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environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors.
TIP
If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your Treo 680.
BEFORE YOU BEGIN Prepare your
hands-free device to accept a Bluetooth connection. See the documentation that came with your hands-free device for instructions.
1 Press Applications and select
Bluetooth or tap the Bluetooth
icon in the title bar.
2 Select Bluetooth On.
NOTE The Bluetooth icon changes from
gray to blue to let you know that Bluetooth technology is turned on.
CHAPTER
3 (Optional) Enter a device name that
identifies your Treo 680 when it is discovered by other Bluetooth devices.
NOTE Use the same device name for all
your Bluetooth connections. If you change the device name, you need to recreate any partnerships you have already created.
4 Select Setup Devices. 5 Select Hands-free Setup.
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6 Follow the onscreen instructions to
create a partnership with the specific hands-free device. When prompted, enter a passkey.
IMPORTANT Some hands-free devices
have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Treo 680 and your hands-free device. We recommend that where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your Treo 680. The longer the passkey, the more difficult it is for the passkey to be deciphered.
8 (Optional) Enable advanced hands-free
features by pressing the multifunction button (MFB) on the hands-free device.
You can tell that the connection is successful when you see a light-blue headset icon in the title bar of the Phone application. You can now use your Treo 680 with the Bluetooth hands-free device.

Using a Bluetooth hands-free device

After you create a partnership with your Bluetooth hands-free device and you turn it on within range (up to 30 feet), the Treo automatically routes all calls to the hands-free device instead of to the earpiece on your Treo. When a call comes in, your Treo 680 rings and the hands-free device beeps. Even if you answer the call on your Treo, the call goes to the
7 After you finish setting up the device,
select Done to return to Trusted Devices View.
NOTE For some car kits, you need to
initiate a Bluetooth connection from your
hands-free device. If you prefer to route calls to the earpiece on your Treo, you can change the settings on your Treo 680 to do this; see Customizing advanced settings for your hands-free device for details.
Treo 680 to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , and then select Connect.
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TIP
If you’re using a Bluetooth hands-free device and you want to return to the earpiece or a wired headset during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the
Options menu and select Connect Bluetooth.
The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your Treo 680 can support the following actions, provided that your hands-free device also supports them:
Answer an incoming call
Hang up a call and answer a call-waiting
call
Place a call on hold and answer a
call-waiting call
Hang up a single call
Transfer an outgoing call from the
earpiece on your Treo to the hands-free device
Ignore an incoming call
Redial the last number you called from
the hands-free device
DID YOU KNOW
Bluetooth hands-free device, the last one you connected to becomes the active device. To switch between devices, turn off the active device before you try to connect to the other device.
?
If you have more than one

Customizing advanced settings for your hands-free device

You can set whether your hands-free device automatically answers calls, provided the device supports this feature.
1 Press Applications and select
Prefs . 2 Select Hands-free. 3 Do one of the following:
To send all calls to your hands-free
device: Check the Always route calls
to handsfree box. Select the Auto
answer pick list and select whether you
want your hands-free device to
automatically answer incoming calls and
how quickly it answers.
To choose between the earpiece on
your Treo and your hands-free device
on a call-by-call basis: Uncheck the
Always route calls to handsfree box.
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When the phone rings, you can answer the call with your hands-free device by pressing the multifunction button on your hands-free device, or you can answer the call with the earpiece on
3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Ring Tones.
your Treo by using the controls on your Treo 680 (see Receiving calls
).
4 Select Done.

Customizing phone settings

5 Select the Vol um e pick list and select
the volume level.
DID YOU KNOW
compatible ringtone directly to your Treo 680 (see Downloading files from a web page can also download ringtones to your computer and then email them to your Treo 680.

Selecting ringtones

You can set various tones for various types of incoming calls.
1 Press Phone . 2 Press Menu .
?
You can download any
). You
6 Select the Vibrate pick list and select
when you want your Treo 680 to vibrate for an incoming call.
7 (Optional) Check the Escalate ring
tone volume box if you want the ring to
play softly and then increase to full volume the longer it rings.
8 Select a ringtone from the pick list to
identify each of the following: Known Caller: An incoming call from
someone in your Contacts or Favorites.
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Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts or Favorites. This includes callers who have blocked their caller ID.
9 Select Done.
DID YOU KNOW
contact or to an entire category of contacts.
?
You can assign a ringtone to a

Creating and managing ringtones

You can also record sounds and use them as ringtones.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound
Preferences. 4 Select Manage. 5 Do one of the following:
To record a sound, select New.
To play a sound, select it with the
5-way .
To delete a sound, highlight it and
press Backspace .
To send a sound, highlight it and
select Send.
6 Select Done twice.
TIP
You can also create a new sound by
selecting New in Sound & Alerts Preferences.

Selecting Phone alert tones

You can set various tones for various types of alerts.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Sound
Preferences.
4 Select the Application pick list and
select Phone Alerts.
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5 Select the Vol um e pick list and select
the volume level.
6 Select the Vibrate pick list and select
when you want your Treo 680 to vibrate for a phone alert.
7 Select an alert tone from the pick list for
each of the following:
Vol ume
Side button
Voicemail Alert: Plays when you have new voicemail.
Coverage in/out: Plays when you move into or out of a coverage area.
8 Select Done.

Adjusting call volume

Adjusting ringer volume

When a call is not in progress and music is not playing, press the Vo lu me button on the side of your Treo to adjust ringer volume, and then press the Side button to confirm your selection.
While a call is in progress, press the Volume button on the side of your Treo to adjust the call volume.
To increase the volume, press the upper
half of the Volum e button.
To decrease the volume, press the
lower half of the Vol um e button.

Customizing the Main tab in the Phone application

Phone Display Options let you customize the appearance and entry mode of the Main tab in the Phone application.
1 Press Phone . 2 Press Menu . 3 Select Options, and then select Phone
Display Options.
4 Set any of the following options:
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Wallpaper: Sets the wallpaper that
appears on the Main tab in the Phone
application. To change the wallpaper,
select the thumbnail image and then
select an image to use as wallpaper.
DID YOU KNOW
background for Agenda View in Calendar. See Customizing display options for your calendar for details.
?
You can also set the
Fade: Adjusts the intensity level of the
wallpaper image.
Ty p i n g … : Sets whether typing in the
Main tab in the Phone app displays the
Dial Pad and enters numbers you want
to dial, or whether it displays the
Contacts tab and starts a contacts
search.
TIP
If you select the Typing starts contacts
search option, you can still enter a phone
number from the Main tab in the Phone app by pressing Option followed by the number.
Show Calendar event: Sets whether
the current event from the Calendar
application appears in the Main tab in
the Phone app. When this option is enabled, you can then select this event to jump to the Calendar app.
Default View: Sets the tab that appears when you press Phone .
5 Select OK.

Setting your dialing preferences

Dialing preferences let you assign a prefix to your phone numbers. For example, you can automatically dial a 1 before all 10-digit phone numbers. You can add a different prefix based on the length of the phone number.
1 Press Phone . 2 Press Menu .
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3 Select Options, and then select Dial
Preferences.
4 Set any of the following options:
Dialing from North America: Formats
entries with just the extension number and then dial the number from your Contacts list.
5 Select OK. phone numbers using North American conventions (XXX-XXX-XXXX).
Always dial +1 in front of the area code: Adds a +1 in front of 10-digit
phone numbers. This option is available only when Dialing from North America is enabled.
To 7 digit numbers: Adds a prefix to 7-digit numbers. For example, enter your own area code to automatically add your area code when you dial local

Manually selecting the wireless network

When traveling outside the U.S., you may
be able to search for other wireless
network services in your current location.
1 Press Phone .
2 Press Menu .
3 From the Options menu, Select
Network.
4 Select another network, if available.
numbers. To (6), (5), (4), digit numbers: Adds a
prefix to numbers that are only six, five, or four numerals long. For example, if all the phone numbers in your office have the 408 area code and a 555 exchange, followed by a 4-digit extension, select 4 and enter the prefix 408555. To call a colleague, simply dial your colleague’s
5 Select OK. 4-digit extension; your Treo 680
automatically dials the rest and makes the call. You can also create contact
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Using TTY

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your Treo 680 is compatible with select TTY devices. You can connect a TTY/TDD machine to your Treo 680 through the headset jack, but you cannot use your headset jack with a headset while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.
To use TTY, you may need to make additional arrangements with AT&T Wireless. Please contact the AT&T Wireless customer service department for more information.
1 Press Phone . 2 Select the Dial Pad tab. 3 Enter #*889 (TTY). 4 Press Send .
5 When a message appears indicating
that TTY is enabled, select OK. To disable TTY, repeat these steps.
TIP
A red T appears at the top of the Phone
screen to indicate that TTY is enabled.

What are all those icons?

You can monitor the status of several items using icons in the title bar in the Phone application:
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0
Your phone is on and you are in a AT&T Wireless coverage area. If you are outside a coverage area, a blank space appears instead. When you turn off your phone, Phone Off appears.
Call forwarding is active. Your phone is on. The bars
display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.
Your phone is on and a GPRS or EDGE network is within range, but you are not actively transmitting data. You can still make and receive calls.
Your phone is on and a GPRS or EDGE data connection is active. You may not be able to receive calls when you are actively transmitting data. If you make a call, the data transmission is automatically interrupted, and you must manually resume the data connection when you end the call.
You have new voicemail messages. You can select this icon to retrieve your messages.
You have a new alert, such as a Calendar alarm or a new text message. To view the alert, press and hold Center or select the icon. See Viewing and using the alerts.
The Bluetooth wireless technology icon appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your Treo 680 is communicating with another Bluetooth device.
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This icon replaces the Bluetooth icon when your Treo 680 is connected to a Bluetooth hands-free device. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress.
This icon replaces the Bluetooth icon when your Treo 680 is connected to your computer using a dial-up networking (DUN) connection. See Connecting your computer to the Internet through your Treo 680™.
Your battery is partially drained. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the Treo 680 beeps (if the Ringer switch is set to Sound On) and the icon changes from red to clear.
Your battery is being charged. The lightning bolt turns from red to green when the battery is fully charged and your Treo 680 remains connected to the charger.
Your battery is fully charged and your Treo 680 is not connected to the charger.
You have new text or multimedia messages. The number next to the icon indicates the number of unread messages in your Inbox. You can select this icon to retrieve your messages.
You have new email messages. The number next to the icon indicates the number of unread messages in your Inbox. If you set up multiple email accounts on your Treo 680, this number reflects only the account that you most recently accessed. You can select this icon to retrieve your messages.
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You are available for Push to Talk calls. Your Ringer switch is set to Sound On and you automatically hear PTT calls.
Your Ringer switch is set to Sound Off . When a PTT call comes in, you get an alert. You can choose whether to answer or ignore the PTT call.
You can make PTT calls, but you cannot receive them.
You cannot make or receive PTT calls.
KEY TERM
GPRS (General Packet Radio
Service) A mobile connectivity technology that provides persistent data connections. (Additional charges may apply.)
KEY TERM
EDGE (Enhanced Data rate for GSM
Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)
DID YOU KNOW
icon to quickly turn Bluetooth wireless features on and off.
TIP
To display the remaining battery power,
tap the battery icon at the top of the screen.
?
You can tap the Bluetooth
You have a pending PTT invitation and have not yet responded.
WHAT ARE ALL THOSE ICONS?
78

Your email and other messages

CHAPTER
4
You already know how efficient email and messaging are for staying in touch. Now your Palm brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the AT&T Wireless data network. You can send and receive attachments as well. And keep the Messaging app in mind for when you need to send a short text message to a mobile phone number—especially handy when you’re in a meeting that’s running late.
Benefits
Access email on the go
Send and receive photos, sound
files, Word and Excel files, and more
®
Tr eo™ 680 smart device
Save messages from your
computer to view at a convenient time
In this chapter
Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . 81
The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Good Mobile Messaging™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
YOUR EMAIL AND OTHER MESSAGES
4

Which email application should I use?

Your Treo 680 includes three email applications: the VersaMail (called Email in Applications view), the Xpress Mail application, and the Good Mobile Messaging™ application (GetGood). You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your Treo.
NOTE You must activate data services on
your AT&T Wireless account before you can use email on your Treo 680.
®
application
KEY TERM
Email provider The service you
use to send and receive email. Your email provider’s name appears between the @ symbol and the dot in your email address. Gmail, for example, is an email provider; so are AOL and Earthlink.
KEY TERM
Email application It’s not an email
provider, but an application on your Treo 680, that gives you a way to view and manage email. An email application just transfers messages from an account that you have already set up with a provider.
NOTE To use Good Mobile Messaging,
your company must have a Good server installed (sold separately); so unless this is the case, confine your choice of email app to Email and Xpress mail.
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I want to…
Access an email account that’s set up on my Mac computer
Check fee-based Internet mail, such as Yahoo! Mail Plus
Access email from an existing account without extra software or account sign-up
Access Contacts on my device to address email messages
Use the AT&T Wireless Xpress Mail website to check email from multiple email addresses, from any computer connected to the Internet
Access email from up to three email accounts
Access email from up to eight email accounts
Work with email messages when I’m not connected to the Internet (for example, when I’m on a plane)
Access my corporate directory to address email messages
* You must set up a corporate Xpress Mail account before you enter settings for an Internet mail account.
Then choose this app…
x
xx* x
xx
x
xx x xxx
x
xx
WHICH EMAIL APPLICATION SHOULD I USE?
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4
I want to…
Access my corporate email on my desktop computer instead of on the server (requires desktop software installation and maintaining an always-on connection between your computer and the Internet)
Access my corporate email using my IT department’s Good Mobile Messaging server software
Sync my email and organizer info with my company’s Exchange server (using Microsoft Exchange ActiveSync
Push my email and organizer information from my company’s Exchange server using Microsoft Exchange ActiveSync
Sync my email with my company’s Domino server
Use the Advanced Encryption Standard (AES) while sending and receiving email
Use Secure Sockets Layer (SSL) while sending and receiving messages
Then choose this app…
x
xxx
®
)
x
x
xx
xx
xxx
CHAPTER
x
WHICH EMAIL APPLICATION SHOULD I USE?
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CHAPTER

The VersaMail® application

you want to transfer those settings to your Treo 680.
You plan to use VersaMail to access
an email account on a Microsoft
Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.
After you enter your email account settings, see the User Guide for the VersaMail Application on your computer for info on sending and receiving messages and customizing your VersaMail settings.
Windows: Start>Programs>Palm Mac: Insert the Palm Installation CD and
click the link to the User Guide for the VersaMail Application in the
Documentation folder.
How do I get started? 1 If either of the following is true, read the
User Guide for the VersaMail Application on your computer:
You used the VersaMail application on
your previous Palm OS
®
device, and
Exchange ActiveSync server, a Lotus Notes server, or a Microsoft MAPI server.
2 If your email provider is listed in the
following table, then skip to Setting up VersaMail to work with common providers.
Adelphia EarthLink
Airmail.net Gmail
AOL HughesNet
Apple.Mac Juno
AT&T (mMode
& Worldnet)
Bell South NetZero
Cablevision Qwest
Charter
Comcast RCN
CompuServe SBC
Mail.com
Mediacom
(select areas)
(select areas)
Concentric Speakeasy
THE VERSAMAIL® APPLICATION
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YOUR EMAIL AND OTHER MESSAGES
4
Covad USA.net
Cox
(East,Central, & West)
Verizon DSL
Yahoo!
3 If your email provider’s name is not
listed, then you need to obtain the following info from your system administrator or ISP, and then skip to Setting up VersaMail to work with other providers:
Mail protocol: POP or IMAP
Incoming and outgoing mail server
names, such as mail.myisp.com
Incoming and outgoing mail server
port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)
(If necessary) Security settings: APOP,
ESMTP, SSL

Setting up VersaMail to work with common providers

1 Press Applications and select
Email to open the VersaMail
application.
2 If prompted to select an initial setup
option, select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
4 Select the Mail Service pick list, and
then select your email provider, such as EarthLink, and then select Next.
5 Enter the username for your email
account. Your username usually appears before the @ symbol in your email address.
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NOTE For some email providers, such as
Gmail, your username is your entire email address. Check with your email provider if you are not sure what to enter as your username.
6 Select the Password box, enter your
4 Select the Mail Service pick list, and
then select Other.
5 Select the Protocol pick list, select POP
or IMAP (based on the info you got from your system administrator or ISP), and then select Next.
email account password, select OK, and then select Next.
7 Select Next, and then select Done.
TIP
To enter settings for another email
account, open the Accounts menu and select
Account Setup.

Setting up VersaMail to work with other providers

1 Press Applications and select
Email to open the VersaMail
application.
2 If prompted to select an initial setup
option, then select Continue.
3 Make up a name that describes this
account and enter it in the Account
Name field. For example, Work Email.
6 Enter the username for your email
account. Your username usually appears before the @ symbol in your email address.
NOTE For some email providers, such as
Gmail, your username is your entire email
address. Check with your email provider if
you are not sure what to enter as your
username.
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7 Select the Password box, enter your
email account password, select OK, and then select Next.
8 Enter your email address and the
names of the incoming and outgoing mail servers, and then select Next.
9 If your system administrator or ISP
provided port numbers or security settings, select Advanced, and then enter those settings.
TIP
You can also select Advanced to set more
options for incoming and outgoing messages.
10 Select Done.
Creating and sending messages 1 From the Inbox, select New. 2 Begin entering one of the following for
the addressee:
Email address
First name
Last name
TIP
If you enter address info that matches one or more of your contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.
3 Enter the subject and message text.
TIP
To move between fields, press Up or Down on the 5-way.
4 Select one of the following:
Send: Connects and sends all
messages immediately. If the message cannot be sent for any reason, the message is stored in your Outbox.
Outbox: Puts the message in the Outbox to send later.
Drafts: Saves the message so you can continue working on it at another time.
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2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select Photo/
Video.
DID YOU KNOW
attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.

Adding attachments to your messages

You can attach several types of files to your email messages.
.
TIP
To remove an attachment, select the file in
the Attachments box, and then select
Delete.
?
VersaMail makes up to five
4 On the Select Media screen, select the
Album pick list to go to the album
containing the photo or video you want, and then check the box to the left of the photo or video.
5 Select Done.
.
TIP
To attach more than one file to a message,
repeat steps 3 and 4.
Attaching photos and videos 1 Create the message to which you want
to attach the photo or video.
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Attaching ringtones 1 Create the message to which you want
to attach the ringtone.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select Sounds.
TIP
Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments.
4 Select the ringtone you want, and then
select Insert.
5 Select Done.

Attaching Word, Excel, PowerPoint, and PDF files

1 Create the message to which you want
to attach the file.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select
Documents.
4 Select the file you want on the
Documents screen.
5 Select Done.
Attaching other types of files 1 Create the message to which you want
to attach the item.
2 On the New Message screen, select
the red paper clip icon in the upper-right corner.
3 From the Ty p e pick list, select the type
of file to attach—for example, Address,
Appointment, or Memo/Text.
4 Select the item you want from the list in
the Ty p e box.
5 Select Done.
Receiving and viewing messages 1 From any mailbox, select Get or Get &
Send.
2 From the Inbox, select the message you
want to view.
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Replying to or forwarding messages

When you respond to messages, you can select whether to include the original text (see Customizing your email settings
DID YOU KNOW
sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.
?
The VersaMail application
).
1 From the Inbox or another folder, open
the message you want to respond to.
2 In Message View, select Reply. Select
whether to reply to just the sender or to reply to both the sender and all addressees on the message.
3 Enter your reply.
3 If a large incoming message is
4 Select Send.
truncated, select More .

Viewing attachments

TIP
When viewing a message, tap the scroll
arrows at the top of the screen to view the
previous or next message.
4 Select Done.
There are a number of attachment types you can open with the built-in software on your Treo 680 (for example, Microsoft Word, Excel, PowerPoint, and PDF files; ringtones; and photos).
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1 From any folder, open the message with
the attachment you want to view. Messages with downloaded attachments appear with a paper clip
icon to the left of the message icon.
TIP
If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment is not displayed at the bottom of the message screen. Select More to download and display any attachments. However, if the attachment is larger than the limit set by IT or by the email provider, the attachment is not downloaded.
2 Tap the attachment name at the bottom
of the message screen to view it in the default viewer on your Treo 680.
TIP
You can also tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.
3 When you finish with the attachment,
select Done to return to the Attachments dialog box.
NOTE If there is no Done button, press
Applications and select Email to
return to the account’s Inbox.

Managing your messages

The status icons that appear near the messages in your Inbox indicate the following:
0
The message is unread when the subject appears in bold.
The message includes an attachment.
The message includes a meeting invitation.
This message has high priority.
You can rearrange the message list to make it easier to find and view messages.
In the Inbox, select Sort, and then
select one of the following: Sort by
Date, Sort by Name, Sort by Subject.
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To quickly switch between folders in list
view, select the folder pick list at the top of the screen and select the desired folder.

Deleting selected messages from the Inbox

When you delete a message from the Inbox, it moves to the Trash folder.
1 Select the bullet next to the icon of each
message that you want to delete. To select adjacent messages, drag the

Deleting messages by date

You can quickly delete a group of messages by selecting a range of dates.
1 Press Menu . 2 Select Delete Old on the Message
menu.
3 Select the folder and a date range for
the messages you want to delete.
4 Select OK. 5 If a confirmation dialog box appears,
select OK to confirm the deletion.
stylus so that it touches the bullet to the
TIP
left of each message. Lift the stylus and drag again to select more adjacent
To empty (or purge) the Trash folder, open
the Message menu and select Empty Trash.
messages.
2 Press Menu . 3 Select Delete on the Message menu. 4 If a confirmation dialog box appears,
select OK to confirm the deletion.
TIP
To delete a single message, select the envelope icon next to the message, and then select Delete from the list.

Switching accounts

If you create more than one email account in VersaMail, you need to switch from account to account to get, send, and otherwise manage the messages in each account.
1 Press Menu . 2 Select Accounts, and then select an
account.
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DID YOU KNOW
quick button, you can press that button repeatedly to switch between your different email accounts.
?
If you assigned VersaMail to a

Customizing your email settings

You can customize the VersaMail settings for each individual email account on your Treo. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.
You can set up a schedule to automatically retrieve email messages; set preferences for how and when messages are retrieved; add a signature to an outgoing message; and more. For complete information on all of the email settings you can customize, see the User Guide for the VersaMail Application on your computer.
Windows: Start>Programs>Palm Mac: Insert the Palm Installation CD and
click the link to the User Guide for the VersaMail Application in the
Documentation folder.

Scheduling Auto Sync

You can set up VersaMail to automatically download new email messages to your Treo 680 with the Auto Sync feature.
TIP
You need to set up a separate Auto Sync schedule for each email account. This feature may not work with email accounts that require VPN connection.
1 Press Menu . 2 Select Options, and then select
Preferences.
3 Select Auto Syn c.
4 Check the Auto-syn c box. 5 Select the Every pick list and select the
time interval, from 5 minutes to 12 hours.
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NOTE If you set a more frequent interval,
you may need to recharge your Treo battery more often.
6 Select the Start Time and End Time
boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7 Select the days you want the schedule
to be active. You can choose any number of days, but you can set up only one schedule for each email account.
1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences. 3 Select Alerts. 4 Check the Alert me of new mail box.
TIP
To receive notifications of successful Auto Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals.
8 Select OK, and then select Get Mail.
5 Select the Alert Sound pick list, and
TIP
After you set up a scheduled Auto Sync and select Get Mail, from then on, only new messages are retrieved during Auto Sync.

Selecting alert tones

When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives.
then select a sound. Your Treo plays a brief demo of the sound.
6 Select OK.
Setting preferences for getting messages 1 From any mailbox screen, press
Menu .
2 Select Options, and then select
Preferences.
3 Select Incoming.
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