Packard Bell LM85, LM86, LM87, LM98 service guide

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LM85 / LM86 / LM87 / LM98

SERVICEGUIDE

Revision History

Please refer to the table below for the updates made on the LM85 / LM86 / LM87 / LM88 / LM89 service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.ac er.com.tw

PRINTED IN TAIWAN

Contents

Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Block diagram – Discrete model . . . . . . . . . . . . . . . . . . . . . . . . . 5

Block diagram – UMA models . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chipsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Optical disc drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Buttons/indicators/ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2: System utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 17

BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 26

Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unlocking the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Contents

Chapter 3: Replacing computer components . . . . . . . . . . . . . . . . . . . . . . . . 31

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Preparing the work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Preparing the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing the bay cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Replacing the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Replacing the power board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Replacing the DC power jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Replacing the LCD bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Replacing the LCD hinge caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Replacing the computer lid magnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Replacing the LCD hinge brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Replacing the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Replacing the WLAN antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing the LCD case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Testing the keyboard or auxiliary input device . . . . . . . . . . . . . 97

Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 100

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Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 5: Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Bottom view – Discrete model . . . . . . . . . . . . . . . . . . . . . . . . 117

Bottom view – UMA model . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . . . . . .119

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Appendix A: Test compatible components . . . . . . . . . . . . . . . . . . . . . . . 131

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Microsoft

Windows 7® Compatibility Test . . . . . . . . . . . . . . . . . . . 132

Appendix B: Online support information. . . . . . . . . . . . . . . . . . . . . . . . . 135

iii

Contents

CHAPTER 1

System specifications

• Preface

• Features

• System block diagram

• Hardware specifications

Preface

Conventions

The following conventions are used in this manual:

Warning

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indicates information that is important to know for the proper completion of

a procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance prod uct competitiveness, your regional office may have decided to extend the functionality of a machine (such as add- on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide . You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

CHAPTER 1: System specifications

Features

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Platform

• Processor: Intel

• Core logic: Mobile Intel HM55 Express Chipset

Core™ i3, Intel® Core™ i5, or Intel® Core™ i7

System memory

• DDR3 SO-DIMM

• Data rate supported: 800/1066/1333 MT/s

• Maximum memory: 8 GB (using two 4 GB modules)

St orage subsystem

• Hard disk drive (HDD): 2.5” 9.5 mm industry standard SATA drive

• Optical disc drive (ODD): Blu-ray Disc™ Combo drive or DVD-Super Multi

double-layer drive

• 5-in-1 card reader supports Secure Digital™ (SD), MultiMediaCard (MMC),

Memory Stick (xD)

(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™

Display and graphics

• 17.3" WXGA TFT LCD panel

• LED backlight

• VGA controller:

• Discrete models: ATI Mobility Radeon HD 5470 (Park XT) with 512 MB

DDR3 VRAM or ATI Mobility Radeon HD 5650 (Madison Pro) with 1 GB DDR3 VRAM

• UMA models: Integrated in the Mobile Intel HM55 Express Chipset

• Supported resolutions

• UMA models: 800×600, 1024×768, 1280×720, 1280×768, 1600×900

• Discrete models: 800×600, 1024×768, 1 152×864, 1280×720, 1280×768,

1280×800, 1360×768, 1366×768, 1440×900, 1600×900

• Dual independent display support

• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth

Digital Content Protection) support

Audio

• Two built-in stereo speakers

• Built-in microphone on webcam

• Realtek ALC272 codec

• MS-Sound compatible

CHAPTER 1: System specifications

Communication

• Wired LAN: Onboard 10/100/1000 Ethernet support

• WLAN option: Mini Card wireless network adapter

• WPAN option: Bluetooth

2.1+EDR (Enhanced Data Rate)

• Integrated 1.3 MP webcam

Input devices

• GP8T flat keyboard

• Integrated numeric keypad

• Function keys (the F1 and F2 keys launch the data backup and WLAN

functions respectively)

• Volume control keys, cursor keys, Internet scroll keys, Social Networks

key, Windows

key, Application key

• Multi-touch touchpad with touchpad lock key

I/O ports

• USB (three)

• External display (VGA) port

• Headphone out

• Microphone in

• HDMI™ port with HDCP support

• Ethernet (RJ45)

• DC in jack for AC adapter

Security

• Kensington lock slot

• BIOS-based user, supervisor, and HDD passwords

Operating system

• Microsoft Windows XP

• Microsoft Vista

• Microsoft Windows 7 (Home Basic, Home Premium)

Physical specifications

• Dimensions (W × D × H): 414 × 275 × 27.1/34.3 mm

(16.30 × 10.83 × 1.07/1.35 in)

• Weight:

• Discrete models: 3.07 kg (6.77 lb)

• UMA models: 2.96 kg (6.53 lb)

Environmental requirement s

• Operating temperature: 5 to 35 °C (41 to 95 °F)

• Operating humidity (non-condensing): 20% to 80%

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System block diagram Block diagram – Discrete models

CHAPTER 1: System specifications

Block diagram – UMA models

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Hardware specifications

Processor

Item Specification

Intel Core i3 Intel Core i5 Intel Core i7

330M 350M 430M 520M 540M 620M Base frequency 2.13 GHz 2.26 GHz 2.26 GHz 2.40 GHz 2.53 GHz 2.66 GHz Intel Turbo Boost

Technology DMI 2.5 GT/s 2.5 GT/s 2.5 GT/s 2.5 GT/s 2.5 GT/s 2.5 GT/s Intel Smart

cache Package type 32 nm 32 nm 32 nm 32 nm 32 nm 32 nm Thermal design

power

No No Yes,

2.533 GHz

3 MB 3 MB 3 MB 3 MB 3 MB 4 MB

35 W 35 W 35 W 35 W 35 W 35 W

Yes,

2.933 GHz

Yes,

3.066 GHz

Yes,

3.333 GHz

Chipsets

Item Specification

Core logic Mobile Intel HM55 Expres s Chipset GPU (only for

Discrete models)

• ATI Mobility Radeon HD 5470 (Park XT), 512 MB DDR3 VRAM

• ATI Mobility Radeon HD 5650 (Madison Pro), 1G DDR3 VRAM

BIOS

Item Specification

BIOS chip Winbond W25X16

BIOS version v1.01

CHAPTER 1: System specifications

Supported protocols

Setup utility Phoenix SecureCore Setup Utility

• ACPI 1.0b/2.0/3.0 compliance

•PCI 2.2

• System/HDD password

• Security Control

• INT 13H Extensions

• PnP BIOS 1.0a SMBIOS 2.4

• BIOS Boot Specification

• Simple Boot Flag 1.0

• Boot block

• PCI Bus Power Management Interface Specification

• USB Specification 1.1/2.0

• IEEE 1394 1.0

• USB/1394 CD-ROM Boot Up support

• PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)

•IrDA 1.0

• Intel AC97 CNR Specification

•WfM 2.0

•PXE 2.1

• Boot Integrity Service Application Program Interface (BIS) 1.0

• PC99a and Mobile PC2001 Compliant

BIOS password control Manually set

Memory

Item Specification

Controller Integrated in the Mobile Intel HM55 Express Chipset Number of DIMM slot 2 Maximum memory 8 GB (using two 4 GB modules) Data rate 800/1066/1333 MT/s Supported capacities 1-, 2-, or 4 GB DIMM type 204-pin DDR3 SO-DIMM Supported brands Elpida, Hynix, Samsung, Nanya, Kingston Population rule You can install memory modules in any co mbination as long as they match the above

specifications.

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Hard disk drive

Item Specification

Controller Integrated in the Mobile Intel HM55 Express Chipset Form factor 2.5-inch 9.5 mm Interface SATA 3.0 Supported capacities

160 GB • Seagate Momentus 5400.6 – ST9160314AS

• Toshiba MK1665GSX

• HGST Travelstar 5K500.B – HTS545016B9A300

• WD Scorpio Blue WD1600BEVT

250 GB • Seagate Momentus 5400.6 – ST9250315AS

• Toshiba MK2565GSX

• HGST Travelstar 5K500.B – HTS545025B9A300

• WD Scorpio Blue WD2500BEVT

320 GB • Seagate Momentus 5400.6 – ST9320325AS

• Toshiba MK3265GSX

• HGST Travelstar 5K500.B – HTS545032B9A300

• WD Scorpio Blue WD3200BEVT

500 GB • Seagate Momentus 5400.6 – ST9500325AS

• Toshiba MK5065GSX

• HGST Travelstar 5K500.B – HTS545050B9A300

• WD Scorpio Blue WD5000BEVT

640 GB • Toshiba MK6465GSX

• WD Scorpio Blue WD6400BEVT

CHAPTER 1: System specifications

Optical disc drive

Item Specification

Controller Integrated in the Mobile Intel HM55 Express Chipset Type DVD-Super Multi double-layer drive or Blu-ray Disc™ Combo drive Form factor Slim type Interface SATA Tray height (mm)) 12.7 mm Write/read speed 8x Supported models –

DVD-Super Multi double-layer drive

Supported models – Blu-ray Disc™ Combo drive

• HLDS GT31N / GT30N

• Panasonic UJ890A

• PLDS DS-8A4SH

• Sony Optiarc AD-7585H

• Toshiba Samsung TS-L633C

• HLDS CT21N

•PLDS DS-4E1S

• Sony Optiarc BC-5500H

Card reader

Item Specification

Controller Alcor Micro AU6437 (USB 2.0 Single-LUN Flash Card Reader Controller) Card compatibility MMC, SD, xD, MS, and MS PRO

Ethernet

Item Specification

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Controller LAN protocol 10/100/1000 Mbps

LAN connector type RJ-45

Broadcom NetLink® Gigabit Ethernet Controller (BCM57780)

Wireless LAN

Item Specification

Model • Atheros Wireless LAN HB93 2x2 BGN (HM) / HB95BG (HM)

• Broadcom Wireless LAN 43225 2x2 BGN (HM)

• Intel Wireless LAN 112BN.HMWG / INT1000HBG / 622AN.HMWG

• Lite-On Wireless LAN HB93 2x2 BGN (HM) WN6602AH / HB97 2x2 BGN (HM) WN6603AH / BGN WN6603LH(2x2 BGN)

• Realtek RTL8191SE

• QMI Wireless LAN HB93 2x2 BGN (HM) EM306

• WNC Wireless HB93 2x2 BGN (HM)

Form factor PCIe Mini Card IEEE WLAN standard • IEEE 802.11a

• IEEE 802.11b

• IEEE 802.11g

• IEEE 802.1 1 Draft-N

Bluetooth

Item Specification

Model • Broadcom BCM2046 (Single-Chip Bluetooth EDR HCI)

• Atheros AR3011 (Single-Chip Bluetooth 2.1 + EDR)

Version Bluetooth 2.1 + EDR

CHAPTER 1: System specifications

Audio

Item Specification

Controller Realtek ALC272X (HD Audio / Azalia) Features • Two built-in stereo speakers

• Built-in microphone on webcam

• MS-Sound compatible

LCD panel

Item Specification

Screen size (diagonal, inch)

Type Wide XGA Backlight LED Interface LVDS Brightness (nits) 220 Aspect ratio 16:9 Response time (ms) 8 Optical coating Anti-glare Supported models • AUO B173RW01

17.3

• CMO N173O6-L02

• LG LP173WD1-TLA3

• Samsung LTN173KT01-A01

Webcam

Item Specification

Resolution 1.3 MP Supported models • Chicony CH9665SN

• Suyin SY9665SN

• Lite-On LT9665AL / LT6AASP

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Keyboard

Item Specification

Controller Winbond KBC773L Brand Darfon Features • Integrated numeric keypad

• Function keys (the F1 and F2 keys launch the data backup and WLAN functions respectively)

• Volume control keys, cursor keys, Internet scroll key s, Social Networks key, Windows key, Application key

Pointing device

Item Specification

Model

Type Multi-touch touchpad with touchpad lock key Buttons Left/Right

• Synaptics TM00540-005 Touchpad

• ALPS KGDFF0038A Touchpad

Buttons/indicators/ports

Item Specification

Buttons

Indicators

Ports

• Power button

• Launch buttons for data backup and WLAN functions (F1 and F2 keys respectively)

• Hard drive activity

• WLAN status

• Power status

• Battery charge

• USB (three)

• External display (VGA) port

• Headphone out

• Microphone in

• HDMI™ port with HDCP support

• Ethernet (RJ45)

• DC in jack for AC adapter

CHAPTER 1: System specifications

USB

Item Specification

Chipset Mobile Intel HM55 Express Chipset USB compliancy level 2.0 OHCI USB 1.1 and USB 2.0 host controller Number of USB ports 3 Location

• Two on the left side

• Two on the right side

AC adapter

Item Specification

For models with Intel-integrated or ATI Mobility Radeon HD 5470 (Park XT) graphics controller

19 V, 65 W • Delta ADP-65JH DB

• Lite-On PA-1650-22AC

• Hipro HP-A0652R3B

For models with ATI Mobility Radeon HD 5650 (Madison Pro) graphics controller

19 V, 90 W • Delta ADP-90CD DB

• Lite-On PA-1900-34AR

• Hipro HP-A0904A3

Battery

Item Specification

Capacity 4400 mAh Pack capacity 6 cells Type Lithium-ion, 3S2P

Charge time (charge-in-use)

Supported brands Panasonic, Samsung, Sanyo, Simplo, Sony

1.5~2 hours for 0~80%, 3~3.5 hours for 0~99%, 3.5~4 hours for 0~100%

CHAPTER2

• BIOS setup utility

• BIOS recovery

• Clearing a BIOS password

• Unlocking the hard drive

System utilities

CHAPTER 2: System utilities

BIOS setup utility

The BIOS setup utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However , if the user encounters configura tion problems, you may need to run Setup.

To run the BIOS Setup Utility:

1 Turn on the notebook.

If the computer is already turned on, save your data and close all open applications, then restart the computer.

2 Press F2 when the Press <F2> to enter Setup prompt appears on the bottom

of the screen. Use the left and right arrow keys to move between selections on the menu

bar.

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Navigating the BIOS setup utility

Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens.

To use the BIOS setup utility:

• To choose a menu, use the left and right arrow keys.

• To choose an item, use the up and down arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press ENTER to expand this

item.

• To load default settings, press F9.

• To save changes made and close the ut ility, press F10.

• Press ESC while you are in any of the menu screen to display the Exit menu.

Important

• You can change the value of a parameter if it is enclosed in square brackets.

• Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this information carefully when making changes to parameter values.

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.

BIOS setup utility menus

The Setup utility has five menus for configuring the various system functions. These include: Information, Main, Security, Boot, and Exit.

Important

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer. Actual screen information varies by model, installed features, and location.

• In the descriptive table following each of the screenshot, settings in boldface are the default settings.

CHAPTER 2: System utilities

Information

The Information menu displays a summary of your computer hardware information. These information are necessary for troubleshooting and may be required when asking for technical support.

Parameter Description

CPU Type Displays the processor model and speed. CPU Speed Displays the processor speed. IDE0 Model Name Displays the model name of the hard drive installed on the

IDE0 Serial Number Displays the serial number of the hard drive installed on the

ATAPI Model Name Displays the model name of the installed optical drive. System BIOS

Version VGA BIOS Version Displays the VGA firmware version. KBC Version Displays the keyboard controller version. Serial Number Displays the system serial number. Asset Tag Number Displays the system asset tag number Product Name Displays the official model name of the computer. Manufacturer Name Displays the name of the compute r manufacturer. UUID Number Displays the computer’s UUID (universally unique identifier).

primary IDE master.

Displays system BIOS version.

UUID is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

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Main

Use the Main menu to set the system time and date, and other basic options.

Parameter Description Format/Options

System Time Displays the system time. The time is

expressed in a 24-hour format.

System Date Displays the system date. MM/DD/YYYY

Total Memory Disp lays the size of system memory detected during boot-up. Video Memory Displays the size of video memory detected during boot-up. Quiet Boot Enables or disables the Quiet Boot

function. When enabled, BIOS setup is in graphical

mode and displays only the computer brand logo during POST and while booting.

When disabled, BIOS setup is in conventional text mode and displays the system Summary Screen.

Network Boot When e nabled, a remote host with

appropriate boot image can boot this computer. (only works with an Ethernet device.)

F12 Boot Menu Enables or disables the Boot menu during

POST.

HH:MM:SS (hour:minute:second)

(month/day/year)

Disabled

Enabled

Disabled

Enabled

Disabled

Enabled

CHAPTER 2: System utilities

Parameter Description Format/Options

D2D Recovery Enables or disables the D2D Recovery

function. This function allows the user to create a hidden partition on the hard drive to store the operation system. User can then use this partition to restore the system to factory defaults by pressing the Alt+F10 keys during system boot-up.

SATA Mode Select the SA T A controller operating mode.

When set to AHCI (Advanced Host Controller Interface), the SATA controller enables its AHCI and RAID features when the computer boots up.

When set to IDE, the SATA controller disables its AHCI and RAID functions when the computer boots up.

Note: If you do not intend to use the AHCI or RAID features set this parameter to IDE to speed up the boot-up time.

Disabled

Enabled

AHCI IDE

Security

Use the Security menu option to set system passwords to protect your computer from unauthorized use.

Parameter Description Option

Supervisor Password Is

User Password Is Displays the user password status. Clear

HDD Password Is Displays the hard drive password status. Clear

Set Supervisor Password

Displays the supervisor password status. Clear

Set

Press Enter to set a supervisor password. W hen set, this password will allow the user to access and change all settings in the Setup Utility.

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Parameter Description Option

Set User Password Press Enter to set a user password. When set, this password will

Set HDD Password

Password on Boot Referred to as the power-on password. When

Caution

When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

restrict a user’s access to the Setup menus. Only the following menus will be accessible:

• System Time and System Date

• All Exit menu options excluding Load Setup Defaults Note: A supervisor password must first be set before creating a

user password. If Password on Boot is enabled, the user must enter the user

password each time the notebook is turned on or wakes from Sleep.

Press Enter to set password for accessi ng the hard disk drive (HDD) password. It will be required during boot-up or when waking from hibernation mode.

enabled, the user or supervisor password will be required to boot up the system.

Note: A supe rvisor password must first be set before creating a user password.

Disabled

Enabled

Setting a password Note the following reminders before you define a system password:

• The maximum length of password contains 8 alphanumeric characters.

• System passwords are case-insensitive.

• When typing the password, only shaded blocks representing each typed

character are visible.

To set a supervisor password:

1 Press  or  to highlight Set Supervisor Password, then press Enter.

The Set Supervisor Passw ord box opens.

2 Type a password, then press Enter.

CHAPTER 2: System utilities

3 Retype the password to verify the first entr y, then press Enter.

You will be prompted to save the new password.

4 Press Enter. 5 Press F10 to save the password and close the Setup Utility or you can

proceed to setting a user password.

To set a user password:

1 Press  or  to highlight Set User Password, then press Enter.

The Set User Passw ord box opens.

2 Type a password, then press Enter. 3 Retype the password to verify the first entr y, then press Enter.

You will be prompted to save the new password.

4 Press Enter. 5 Press F10 to save the password and close the Setup Utility.

Changing a password

To change a password:

1 Press  or  to highlight the Set Supervisor Password or Set User Password

field, then press Enter. The Set Supervisor Password or Set User Password box opens.

2 Type the current password, then press Enter. 3 Type a new password, then press Enter. 4 Retype the new password to verify the first entry, then press Enter.

You will be prompted to save the new password.

5 Press Enter. 6 Press F10 to save the password and close the Setup Utility or you can

proceed to setting a user password.

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Removing a password

To remove a password:

1 Press  or  to highlight the Set Supervisor Password or Set User Password

field, then press Enter. The Set Supervisor Passw ord or Set User Password box opens.

2 Type the current password, then press Enter. 3 Press Enter twice without entering anything in the new and confirm password

fields. You will be prompted to confirm the password removal.

4 Press Enter. 5 Press F10 to save the password and close the Setup Utility or you can

proceed to setting a user password.

Resetting a password If you have forgotten the user password, the computer will continue to function

normally but you will have limited access to the Setup utility. If you have enabled the Password on Boot field and you forget the supervisor

password, you will not be able to boot up the computer. The same thing applies if you forget the HDD password.

To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap located on the system board. Go to page 28 for instructions.

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock your hard drive. Go to page 29 for instructions.

CHAPTER 2: System utilities

Boot

Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system.

To set boot drive sequence:

1 Press  or  to highlight a bootable device. 2 Press F5 or F6 to move the selected device up or down the boot sequence. 3 Press F10 to save the changes you made and close the Setup utility.

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Exit

The Exit menu screen lists options for quitting from the Setup Utility.

Option Description

Exit Saving Changes Saves changes made and closes the Setup utility. Keyboard

Exit Discarding Changes

Load Setup Default Loads the factory-default settings for all Setup parameters.

Discard Changes Discards all changes made to the Setup utility and loads

Save Changes Saves all changes made to the Setup utility.

shortcut: F10 Discards changes made and closes the Setup utility.

Keyboard shortcut: F9

previous configuration settings.

CHAPTER 2: System utilities

BIOS recovery

An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

Caution

Observe the following when performing a BIOS recovery:

• Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery and BIOS flash procedures.

• The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS.

Creating the Crisis Recovery disk

To create the Crisis Recovery disk:

1 Prepare a removable USB storage device with a capacity size greater than

10 MB . Note that all data on the USB storage device will be cleared during the

creation of the crisis disk.

2 Set up a computer running the Windows XP or Windows Vista OS and plug

in the USB storage device into an available USB port.

3 Decompress the Crisis Package Source. 4 Select WINCRIS.exe and then select Run as administrator. 5 Keep the default settings and then click Start button. 6 When the pop-up warning dialog box appears, click OK to create the crisis

disk.

7 Click No if you do not want to create another crisis disk . 8 Eject and reconnect the USB removable storage device, and make sure it

contains the

BIOS.wph, MINIDOS.sys, and PHLASH16.exe files.

Performing a BIOS recovery

To perform a BIOS recovery:

1 Shut down the BIOS failed-computer. 2 Connect the USB storage device containing the Crisis Recovery disk files

to the failed computer.

3 Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then

press the power button. The BIOS recovery process begins. When the process is complete the

computer will automatically reboot.

4 Disconnect the USB storage device from the computer. 5 Perform a BIOS flash procedure to update the BIOS firmware.

Running the Flash utility:

To run the Flash utility:

1 Rename the BIOS file as “XXXXXXX.FD”. 2 Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis

Recovery disk files.

3 Turn off the computer. 4 Insert the USB device containing the renamed BIOS file and the Crisis

Recovery disk files to any USB port.

5 Press and hold the Fn+Esc keys (this is the BIOS r ecovery hotkey), then

press the power button.

6 Release the Fn+Esc keys after POST.

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CHAPTER 2: System utilities

Discrete model

UMA model

Clearing a BIOS password

To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap (G121_G122) located on the system board.

Gap Default setting Function

G121_G122 Open (normal) Short to clear the user and supervisor

To clear a BIOS password:

passwords.

1 Turn off the notebook and unplug all the peripherals connected to it. 2 Complete the steps in “Removing the battery” on page 36. 3 Complete the steps in “Removing the bay cover” on page 37. 4 If the DM2 slot is occupied, remove th e memory module and locate the

G121_G122 gap.

5 Use an electrical conductivity tool to short the two contact s on the har dware

gap together.

6 While resting the tool on the two contacts, plug one end of the AC adapter

into the DC power jack and plug one end to an electrical outlet.

7 Press the power button to turn on the system. 8 After the POST, remove the tool from the hardware gap.

9 If a memory module was removed, reinstall it. 10 Reinstall the battery pack and the bay cover. 11 Turn on the notebook and press F2 during bootup to access the Setup utility. 12 Press F9 to load the system defaults. 13 Press F10 to save the changes you made and close the setup Utility.

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Unlocking the hard drive

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive.

To unlock a hard drive:

1 Open the computer in a DOS environment. 2 Type the following command:

A\> unlock6 XXXXX 00

3 Press Enter to display the command options. 4 Select option 2 (upper case ASCII code), then press Enter. 5 Write down the generated master password. 6 Reboot the computer. 7 In the HDD password prompt, type the master password generated in step 5,

then press

Enter.

CHAPTER 2: System utilities

CHAPTER3

Replacing computer components

• Preventing static electricity

discharge

• Preparing the work space

• Required tools

• Preparing the computer

• Removing the battery

• Removing the bay cover

• Adding or replacing memory

modules

• Replacing the wireless card

• Replacing the hard drive

• Replacing the optical drive

• Replacing the keyboard

• Replacing the palm rest

• Replacing the speakers

• Replacing the power board

• Replacing the touchpad board

• Replacing the LCD panel

assembly

• Replacing the Bluetooth

module

• Replacing the system board

• Replacing the cooling

assembly

• Replacing the processor

• Replacing the DC power jack

• Replacing the LCD bezel

• Replacing the LCD hinge caps

• Replacing the computer lid

magnet

• Replacing the webcam

• Replacing the LCD panel

• Replacing the LCD hinge

brackets

• Replacing the microphone

• Replacing the WLAN

antennas

• Replacing the LCD case

• Replacing the USB board\

CHAPTER 3: Replacing computer components

Preventing static electricity discharge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, remove the battery, and unplug the power cord and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the computer.

Important

Before performing maintenance on the computer, you should read and understand the information in this section.

The components inside your computer are extremely sensitive to st atic electricity, also known as electrostatic discharge (ESD).

Before performing maintenance on the computer, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors, plastic, and packing

foam.

• Remove components from their antistatic bags only when you are ready to

use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold components by their edges. Avoid touching the edge

connectors. Never slide components over any surface.

• Wear a grounding wrist strap (available at most electronics stores) and att ach

it to a bare metal part of your workbench or other grounded connection.

• Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that secures cables or components. Two types of tape are used in this computer:

• Mylar, non-conductive tape is typically transparent, with a red or brown tint.

• Conductive tape is typically grey or silver in color.

If the existing tape cannot be reused, replace it with the same type. Make sure the replacement tape is of the non-ESD generating kind. Do not use cellophane tape.

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Preparing the work space

Before performing maintenance on the computer, make sure that your work space and the computer are correctly prepared.

• Wear a grounding (ESD) wrist strap, a nd use a grounded or dissip ative work

mat.

• Use a sturdy table. Make sure that the t able top is wide e nough to hold each

component as you remove it.

• Ensure that clear lighting condition is available to make part identification

easier.

• Keep your work surface free from clutter and debris that may damage

components.

• Use a magnetized screwdriver for removing screws.

• When removing components that are attached to the computer by a cable,

unplug the cable before removing the screws, when possible, to avoid damaging the cable.

• As you remove components and screws, lay them toward the rear of your

work surface (behind the computer) or far enough to the side that you r arms will not accidentally brush them onto the floor.

• To help keep track of screws, try the following: – Place each component’s screws in their own section of a parts sorter. – Place each component’s screws next to the component on your work

surface.

– Print the first page of each task, then place the page toward the rear of

your work surface. As you remove screws, place the screws in their respective section on the page.

– After loosening screws that are deeply recessed in a hole (for example,

on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

– When you place flat-headed screws on the work surface, stand them

on their heads to prevent the screws from rolling off the table.

CHAPTER 3: Replacing computer components

Required tools

To disassemble the computer, you need the following tools:

• Wrist grounding strap (for ESD prevention)

• Flat screwdriver

• Conductive mat (for ESD prevention)

• Phillips screwdriver

• Non-marring plastic scribe

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Preparing the computer

To prepare the computer for maintenance:

1 Make sure that the optical disc drive is empty. 2 Turn off the power to the computer and all peripherals. 3 Close the LCD panel. 4 Disconnect the AC adapter.

5 Disconnect the network cable and all peripheral devices connected to the

computer.

6 If there is a memory card on the card reader slot, remove it.

CHAPTER 3: Replacing computer components

Removing the battery

To remove the battery:

1 Turn the computer over so the base is facing up. 2 Slide the battery lock to the unlock position.

3 Slide the battery latch all the way through to rele ase the battery, and then

remove the battery from its bay.

Note

The battery is highlighted with a yellow circle in the above image. Follow local regulations for battery disposal.

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Phillips #0 screwdriver

Non-marring plastic scribe

Removing the bay cover

To remove or replace components located on the lower bay, you need to remove the bay cover first.

Tools you need to complete this task:

To remove the bay cover:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Turn the computer over so the base is facing up. 4 Loosen the bay cover screws (these screws cannot be removed).

5 Insert a non-marring plastic scribe on the cover’s notch to disengage the

cover from the computer, and then remove the cover.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Non-marring plastic scribe

Adding or replacing memory modules

Important

Use only memory modules designed for this Packard Bell computer.

Tools you need to complete this task:

To add or replace memory modules:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the bay cover by performin g steps 4 and 5 of the “Removing the

bay cover” procedure on page 37.

4 If you are replacing a memory module, go to step 5.

If you installing an additional memory module, go to step 6.

5 Use a non-marring plastic scribe to push out the latches on both sides of

the memory slot until the modu le tilts upwa rd, an d the n rem ove t he m odu le.

6 Insert the new memory module at a 30° angle into an empty memory slot,

and then press it down until it clicks into place. The module is keyed so it can only be inserted in one direction. If the module

does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

7 Reinstall the bay cover. 8 Reinstall the battery.

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Phillips #0 screwdriver

Non-marring plastic scribe

Replacing the wireless card

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×4 (wireless card to system board)

To replace the wireless card:

bay cover” procedure on page 37.

4 Detach the bar code sticker covering the antenna cables. 5 Unplug the antenna cables. Note which color cable corresponds to each of

the connectors.

Important

The number of antenna cables varies depending on the type of wireless card installed on the computer. IEEE 802.11n cards typically have three antenna cables. Other types of wireless cards usually have only two antenna cables.

6 Move the antenna cables away from the wireless card screw.

CHAPTER 3: Replacing computer components

7 Remove the screw securing the wireless card.

8 Pull the card out of the slot.

9 Insert the new wireless card at a 30° angle into the empty Mini Card slot.

The card is keyed so it can only be inserted in one direction. If the car d does not fit, make sure that the notch in the c ard lin es up with t he tab in the card slot.

10 Secure the new wireless card with the screw removed in step 7. 11 Reconnect the antenna cables to the connectors. 12 Reinstall the bay cover. 13 Reinstall the battery.

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Phillips #0 screwdriver

Non-marring plastic scribe

Replacing the hard drive

Tools you need to complete this task:

Screws removed during this task:

• 2 chrome M3×4 (hard drive bracket)

To replace the hard drive:

bay cover” procedure on page 37.

4 Grasp the black mylar tab and use it to disengage the hard drive from its

connector, and then remove the drive from its compartment.

5 If your new hard drive already includes the hard drive bracket, go to step 8.

If you need to use the bracket from the old hard drive, go to step 6.

CHAPTER 3: Replacing computer components

6 Remove the screws that secure the hard drive bracket, and then deta ch the

bracket from the drive.

7 Place the bracket on the new drive and secure it with the two screws

removed in step 6.

8 Slide the new hard drive into the hard drive compartment and make sure

it’s properly engaged to the SATA1 connector.

9 Reinstall the bay cover.

10 Reinstall the battery.

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Phillips #0 screwdriver

Non-marring plastic scribe

Replacing the optical drive

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 1 chrome M2×3 (optical drive bracket)

To replace the optical drive:

bay cover” procedure on page 37.

4 Remove the optical drive screw.

5 If a wireless LAN card is installed on the MINI1 slot, disconnect the antenna

cables.

6 Use a non-marring plastic scribe to carefully push the optical drive out of

the drive bay, and then slide the drive out.

CHAPTER 3: Replacing computer components

7 If your new optical drive already has it’s own bracket and be zel, go to step 12.

If you need to use the bracket and bezel from the old optical drive, perform steps 8–11 as necessary.

8 Detach the bezel from the old optical drive.

9 Remove the screw that secures the optical drive bracket.

10 Attach the bezel to the new optical drive. 11 Attach the bracket to the new optical drive and secure it with the screw

removed in step 9.

12 Slide the new optical drive into the drive bay and make sure it’s properly

engaged to the ODD1 connector.

13 Secure the new drive to the system board with the screw remo ved in step 4. 14 Reinstall the bay cover. 15 Reinstall the battery.

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Flat screwdriver or Non-marring plast ic scribe

Replacing the keyboard

Tools you need to complete this task:

To replace the keyboard:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36.

Caution

The keyboard is connected to the computer through the keyboard cable. Disconnect this cable first before pulling th e keyboard aw ay from the palm rest.

3 Use a plastic flat screwdriver or a non-marring plastic scribe to push the

latches on the top side of the keyboard.

4 Lift the back edge of the keyboard slightly, then carefully slide it toward the

LCD panel to release the keyboard ret aining tabs from the palm rest (a). La y the keyboard on the palm rest to access the keyboard cable (b).

CHAPTER 3: Replacing computer components

5 Detach the left and right edge of the tape protecting the keyboard cable (a).

Open the keyboard cable connector (b) and disconnect the cable (c).

Note

You don’t need to detach the protective tape from the keyboard cable, only from the system board.

6 Insert the retaining tabs of the new keyboard into the slots located on the

top side of the touchpad area.

7 Insert the keyboard cable to its system board connector, and then close the

clip to lock the cable in place.

8 Secure the keyboard cable protective tape to the system board. 9 Gently press the keyboard down until it lays flat all the way across.

10 Reinstall the battery.

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Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the palm rest

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the battery

bay)

• 3 chrome M2×4 (left and right speakers)

• 1 chrome M2×3 (left speaker)

• 1 black M2×3 (power board to palm rest)

To replace the palm rest:

bay cover” procedure on page 37.

4 Remove the optical drive screw.

CHAPTER 3: Replacing computer components

5 Remove the screws securing the palm rest t o the base enclosure.

6 Turn the computer over so the palm rest is facing up. 7 Remove the keyboard by performing steps 3–5 of the “Replacing the

keyboard” procedure on page 45.

8 Disconnect the power board, speaker , and to uchpad cables from the system

board.

9 Use a small flat-blade screwdriver to pry loose the palm rest from the base

enclosure. Start on the card reader slot location, and then work your way to the right and left sides. Close the LCD panel then work on the top edge.

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10 Lift the palm rest assembly from the base enclosure.

11 Remove the speakers from the old palm rest by performing steps 4–6 of the

“Replacing the speakers” procedure on page 50.

12 Remove the power board (and its cable ) from the old palm rest by performing

steps 6–8 of the “Replacing the pow er board” procedure on page 52.

13 Install the power board (and its cable) on the new palm rest by performing

steps 9–11 of th e “Replacing the power board” procedure on page 52.

14 Install the speakers on the old palm rest by performing steps 7–8 of the

“Replacing the speakers” procedure on page 50.

15 Place the new palm rest assembly on top of the base enclosure. Make sure

the power board, speaker, and touchpad cable connectors are not caught on the underside of the assembly. Press the assembly on all sides until it snaps into place.

16 Reconnect the power board, speaker, and touchpad cables to their

respective system board connectors.

17 Secure the palm rest assembly with the screws removed in steps 4 and 5. 18 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

19 Reinstall the bay cover. 20 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the speakers

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 3 chrome M2×4 (left and right speakers)

• 1 chrome M2×3 (left speaker)

To replace the speakers:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the palm rest by performing steps 3–10 of the “Replacing the palm

rest” procedure on page 47.

4 Turn the palm rest over so that its underside is facing up. 5 Loosen the speaker screws.

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6 Detach the end of the black border t ape securin g the speaker cable (a), and

then remove the speakers from the palm rest (b).

7 Position the new speakers on the palm rest, and then tighten the screws. 8 Secure the speaker cable underneath the black border tape as shown in

step 6.

9 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

10 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

11 Reinstall the bay cover. 12 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the power board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 1 black M2×3 (power board to palm rest)

To replace the power board:

rest” procedure on page 47.

4 Turn the palm rest over so that its underside is facing up. 5 Note the orientation of the power board for later reference in installing the

new power board.

6 Remove the power board screw.

www.packardbell.com

7 Detach the power board from the palm rest, then turn it over to access the

power board cable connector.

Note

A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

8 Disconnect the power board cable.

9 Connect the power board cable to the new power board.

10 Observing the same orientation as the old power board , place the new board

on the palm rest.

11 Secure the power board with the screw removed in step 6. 12 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

13 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

14 Reinstall the bay cover. 15 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the touchpad board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

To replace the touchpad board:

rest” procedure on page 47.

4 Turn the palm rest over so that its underside is facing up. 5 Disconnect the touchpad board cable.

6 Detach the touchpad cable from the touchpad board but not from the palm

rest.

7 Note the orientation of the touchpad board for later reference in installing

the new touchpad board.

www.packardbell.com

8 Insert a small flat-blade screwdriver or non-marring scribe between the

touchpad board and the palm rest’s underside, and carefully pry the board loose.

Note

A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

9 Observing the same orientation as the old touchpad board, secure the new

board on the palm rest.

10 Insert the touchpad cable to the touchpad board cable connector, and then

close the clip to lock the cable in place.

11 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

12 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

13 Reinstall the bay cover. 14 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the LCD panel assembly

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

To replace the LCD panel assembly:

bay cover” procedure on page 37.

4 If the computer has a wireless card installed, disconnect the antenna cables

from the card.

5 Remove the palm rest by performing steps 4–10 of the “Replacing the palm

rest” procedure on page 47.

6 Disconnect the LCD and microphone cables from the system board.

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7 Release the LCD and microphone cables from the base enclosure.

If the computer has a wireless card inst alled, note the an tenna cable routing for later reference. Release the antenna cables from the base enclosure, and then pull them out from underneath the computer.

8 Remove the LCD panel hinge screws.

9 Lift the LCD panel assembly up and away from the computer.

CHAPTER 3: Replacing computer components

10 Position the new LCD panel assembly on the computer, and then secure it

with the hinge screws removed in step 8.

11 If the computer has a wireless card installed, refer to the antenna cable

routing note made on step 7 and secure the antenna cables to the base enclosure before pulling the ends downward to the wireless card compartment.

12 Secure the LCD and microphone cables to the base enclosur e and reconnect

them to the system board.

13 Reinstall the palm rest by performing steps 15–17 of the “ Replacing the palm

rest” procedure on page 47.

14 Reinstall the keyboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

15 Close the LCD panel and turn the computer over so the base is facing up. 16 If the computer has a wireless card installed, reconnect the antenna cables. 17 Reinstall the bay cover 18 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the USB board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the battery

bay)

• 1 black M2.5×6 (USB board to base enclosure)

To replace the USB board:

rest” procedure on page 47.

4 Disconnect the USB board cable from the USB board.

CHAPTER 3: Replacing computer components

5 Remove the USB board screw.

6 Remove the USB board from the base enclosure.

Note

A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

7 Place the new USB board in the base enclosure and secure it with the screw

removed in step 5.

8 Connect the USB board cable to the new USB board. 9 Reinstall the palm rest by performing steps 15–17 of the “ Replacing the palm

rest” procedure on page 47.

10 Reinstall the keyboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

11 Reinstall the bay cover. 12 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the Bluetooth module

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the battery

bay)

To replace the Bluetooth module:

rest” procedure on page 47.

4 Disconnect the USB board cable from the USB board. 5 Push the two tabs securing the Bluetoot h module, and then remove the

module from its location.

CHAPTER 3: Replacing computer components

UMA model

Discrete model

UMA model

Discrete model

UMA model

Discrete model

7 Disconnect the cooling fan cable from its system board connector.

8 Following the screw sequence indicated in below pictures, loosen the captive

screws securing the cooling assembly.

9 Remove the cooling assembly from the system board.

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10 Lay the cooling assembly down with the bottom side up to a void tainting your

work space with thermal grease.

11 Moisten a soft cloth with isopropyl alcohol and clean the pro cessor die to

remove any thermal grease residue. Wipe the die surface several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

Caution

Do not touch the contact surface of the new cooling assembly nor the processor die as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance.

12 Apply just enough thermal grease to evenly coat the surface of th e processor

die.

13 Place the new cooling assembly on the system boar d and ti ghten it s captive

screws to secure it in place. Observe the screw sequence number indicated beside each screw.

14 Reconnect the cooling fan cable to its system board connector. 15 Reinstall the system board by performing steps 16–18 of the “Replacing the

system board” procedure on page 63.

16 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

17 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

18 Close the LCD panel and turn the computer over so the base is facing up. 19 Reinstall the optical drive by performing steps 12 and 13 of the “Replacing

the optical drive” procedure on page 43.

20 Reinstall the hard drive by performing step 8 of the “Replacing the hard drive”

procedure on page 41.

21 If you have disconnected any wireless antennas, reconnect them now. 22 Reinstall the bay cover. 23 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver Non-marring plastic scribe

UMA model

Discrete model

Replacing the processor

Tools you need to complete this task:

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the ba ttery

bay)

• 1 black M2.5×6 (system board to base enclosure)

To replace the processor:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page36. 3 Remove the cooling assembly by performing steps 3–10 of the “Replacing

the cooling assembly” procedure on page 67.

4 Use a flat-blade screwdriver to turn the processor lock screw to the unlock

position.

www.packardbell.com

UMA model

Discrete model

5 Hold the old processor by its edges and care fully remove it fr om its socket.

6 Align pin 1 of the new processor (indicated by the gold arrow on the corner

of the processor) with the beveled corner of the processor socket. The processor will easily fit into the socket if you oriented it properly.

7 Use a flat-blade screwdriver to turn the lock screw to the lock position to

secure the processor in place.

8 Reinstall the cooling assembly by performing steps 11–14 of the “Replacing

the cooling assembly” procedure on page 67.

9 Reinstall the system board by performing steps 16–18 of the “Replacing the

system board” procedure on page 63.

10 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

11 Reinstall the ke yboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

12 Close the LCD panel and turn the computer over so the base is facing up. 13 Reinstall the optical drive by performing steps 12 and 13 of the “Replacing

the optical drive” procedure on page 43.

14 Reinstall the hard drive by performing step 8 of the “Replacing the hard drive”

procedure on page 41.

15 If you have disconnected any wireless antennas, reconnect them now. 16 Reinstall the bay cover. 17 Reinstall the battery.

CHAPTER 3: Replacing computer components

19 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

20 Reinstall the keyboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

21 Reinstall the optical drive by performing steps 12 and 13 of the “Replacing

the optical drive” procedure on page 43.

22 Reinstall the hard drive by performing step 8 of the “Replacing the hard drive”

procedure on page 41.

23 If you have disconnected any wireless antennas, reconnect them now. 24 Reinstall the bay cover. 25 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the cooling assembly

Tools you need to complete this task:

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the battery

bay)

• 1 black M2.5×6 (system board to base enclosure)

To replace the cooling assembly:

bay cover” procedure on page 37.

4 If the computer has a wireless card installed, di sconnect the antenna ca bles

from the card.

5 Remove the system board by performing steps 6–13 of the “Replacing the

system board” procedure on page 63.

6 Turn the system board over to access the cooling fan cable.

CHAPTER 3: Replacing computer components

Discrete model

UMA model

Discrete model

UMA model

Discrete model

UMA model

7 Disconnect the cooling fan cable from its system board connector.

8 Following the screw sequence indicated in below pictures, loosen the captive

screws securing the cooling assembly.

9 Remove the cooling assembly from the system board.

www.packardbell.com

10 Lay the cooling assembly down with the bottom side up to av oid tainting your

work space with thermal grease.

11 Moisten a soft cloth with isopropyl alcohol and clean the pro cessor die to

remove any thermal grease residue. Wipe the die surface several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

Caution

Do not touch the contact surface of the new cooling assembly nor the processor die as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance.

12 Apply just enough thermal grease to evenly coat the surface of th e processor

die.

13 Place the new cooling assembly on the system boar d and ti ghten it s captive

screws to secure it in place. Observe the screw sequence number indicated beside each screw.

14 Reconnect the cooling fan cable to its system board connector. 15 Reinstall the system board by performing steps 16–18 of the “Replacing the

system board” procedure on page 63.

16 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

17 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

18 Close the LCD panel and turn the computer over so the base is facing up. 19 Reinstall the optical drive by performing steps 12 and 13 of the “Replacing

the optical drive” procedure on page 43.

20 Reinstall the hard drive by per forming step 8 of the “Replacing the hard drive”

procedure on page 41.

21 If you have disconnected any wireless antennas, reconnect them now. 22 Reinstall the bay cover. 23 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver Non-marring plastic scri be

Discrete model

UMA model

Replacing the processor

Tools you need to complete this task:

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 1 black M2.5×6 (system board to base enclosure)

To replace the processor:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the cooling assembly by performing steps 3–10 of the “Replacing

the cooling assembly” procedure on page 67.

4 Use a flat-blade screwdriver to turn the processor lock screw to the unlock

position.

www.packardbell.com

Discrete model

UMA model

5 Hold the old processor by its edges and carefully re move it from its socket.

6 Align pin 1 of the new processor (indicated by the gold arrow on the corner

of the processor) with the beveled corner of the processor socket. The processor will easily fit into the socket if you oriented it properly.

7 Use a flat-blade screwdriver to turn the lock screw to the lock position to

secure the processor in place.

8 Reinstall the cooling assembly by performing steps 11–14 of the “Replacing

the cooling assembly” procedure on page 67.

9 Reinstall the system board by performing steps 16–18 of the “Replacing the

system board” procedure on page 63.

10 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

11 Reinstall the ke yboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

12 Close the LCD panel and turn the computer over so the base is facing up. 13 Reinstall the optical drive by performing steps 12 and 13 of the “Replacing

the optical drive” procedure on page 43.

14 Reinstall the hard drive by per forming step 8 of the “Replacing the hard drive”

procedure on page 41.

15 If you have disconnected any wireless antennas, reconnect them now. 16 Reinstall the bay cover. 17 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the DC power jack

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×4 (wireless card to system board)

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 1 black M2.5×6 (system board to base enclosure)

To replace the system board:

bay cover” procedure on page 37.

4 Disconnect the old DC power jack cable from the system board by performing

steps 5–13 of the “Replacing the system board” procedure on page 63.

5 Detach the DC power jack from base enclosure.

6 Position the new DC power jack on the base enclosure.

www.packardbell.com

7 Reinstall the system board by performing steps 16–18 of the “Replacing the

system board” procedure on page 63.

8 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

9 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

10 Close the LCD panel and turn the computer over so the base is facing up. 11 Reinstall the optical drive by performing steps 12 and 13 of the “Replacing

the optical drive” procedure on page 43.

12 Reinstall the hard drive by per forming step 8 of the “Replacing the hard drive”

procedure on page 41.

13 If you have disconnected any wireless antennas, reconnect them now. 14 Reinstall the bay cover. 15 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the LCD bezel

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 2 black M2.5×6 (LCD bezel to LCD hinge)

To replace the LCD front panel:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the LCD panel assembly by performing steps 5–9 of the “Replacing

the LCD panel assembly” procedure on page 56.

4 Use a plastic flat screwdriver to remove the rubber insert s covering the LCD

bezel screws.

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5 Remove the LCD bezel screws.

6 Carefully pry loose the bottom side LCD bezel (a), and then remove the hinge

caps (b).

7 Use a flat screw driver to carefully pry loose the LCD bezel from the LCD

case. Start on the bottom side (a), continue to the left and right sides (b), and finally the top side (c).

CHAPTER 3: Replacing computer components

8 Place the new bezel on top of the LCD case. 9 If a webcam is installed, make sure the webcam lens is aligned with the

camera peephole on the LCD bezel.

10 Make sure that the LCD cable is properly routed on the LCD case. Th e same

goes for the webcam, microphone, and WLAN antenna cables if these components are available.

11 Position the LCD hinge caps on the lower corners of the LCD bezel. 12 Press the LCD bezel on all sides until it snaps into place.

Make sure that there is no gap the between the LCD bezel and the LCD case.

13 Secure the LCD bezel with screws removed in step 5, then cover the screws

with the rubber inserts removed in step 4.

14 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

15 Reinstall the palm rest by performing steps 15–17 of the “ Replacing the palm

rest” procedure on page 47.

16 Reinstall the keyboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

17 If you have disconnected any wireless antennas, reconnect them now. 18 Reinstall the bay cover. 19 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the LCD hinge caps

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 2 black M2.5×6 (LCD bezel to LCD hinge)

To replace the LCD hinge caps:

the LCD panel assembly” procedure on page 56.

4 Remove the LCD hinge caps by performing steps 4–6 of the “Replacing the

LCD bezel” procedure on page 74.

5 Position the new LCD hinge caps on the lower corners of the LCD bezel,

then press down on the bottom side of the bezel.

6 Complete the LCD bezel reinstallation by performing steps 12 and 13 of the

“Replacing the LCD bezel” procedure on page 74.

7 Secure the LCD bezel with screws removed in step 5 of the “Replacing the

LCD bezel” procedure on page 74.

8 Cover the screws with the rubber inserts removed in step 4 of the “Replacing

the LCD bezel” procedure on page 74.

9 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

10 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

11 Reinstall the ke yboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

12 If you have disconnected any wireless antennas, reconnect them now. 13 Reinstall the bay cover. 14 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the computer lid magnet

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 2 black M2.5×6 (LCD bezel to LCD hinge)

To replace the computer lid magn et:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the LCD bezel by performing steps 3–7 of the “Replacing the LCD

bezel” procedure on page 74.

4 Detach the tape protecting the computer lid magnet.

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5 Remove the computer lid magnet from the LCD bezel.

6 Position the new computer lid magnet on the LCD bezel and cover it with

the protective tape removed in step 4.

7 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

8 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

9 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

10 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

11 If you have disconnected any wireless antennas, reconnect them now. 12 Reinstall the bay cover. 13 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the webcam

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

To replace the webcam:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the LCD bezel by performing steps 3– of the “Replacing the LCD

bezel” procedure on page 74.

4 Disconnect the webcam cable, and then remove the old webcam from the

LCD case.

www.packardbell.com

5 Position the new webcam on the top side of the LCD case and connect the

webcam cable.

6 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

7 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

8 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

9 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

10 If you have disconnected any wireless antennas, reconnect them now. 11 Reinstall the bay cover. 12 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the LCD panel

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 6 chrome M2.5×4 (LCD hinge brackets to LCD case)

• 6 black M2×3 (LCD hinge brackets to LCD panel)

To replace the LCD panel:

bezel” procedure on page 74.

4 If a webcam is installed, disconnect the webcam cable.

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5 Release the LCD cable from the LCD case. The same goes for the

microphone and WLAN antenna cables if these components are available.

6 Remove the screws securing the LCD hinge brackets to the LCD case.

7 Remove the LCD panel from the LCD case.

CHAPTER 3: Replacing computer components

8 Lay the LCD on its front side to access the LCD cable. 9 Detach the LCD cable from the LCD panel.

10 Disconnect the LCD cable from the LCD PCB.

11 Remove the screws securing the LCD hinge brackets to the LCD panel.

12 Attach the LCD hinge brackets and the LCD cable to the new LCD panel.

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13 Place the new LCD panel on the LCD case and secure it with the screws

removed in step 6.

14 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

15 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

16 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

17 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

18 If you have disconnected any wireless antennas, reconnect them now. 19 Reinstall the bay cover. 20 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the LCD hinge brackets

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 6 chrome M2.5×4 (LCD hinge brackets to LCD case)

• 6 black M2×3 (LCD hinge brackets to LCD panel)

To replace the LCD hinge brackets:

1 Complete the steps in “Preparing the computer” on page 35. 2 Complete the steps in “Removing the battery” on page 36. 3 Remove the LCD panel by performing steps 3–7 of the “Replacing the LCD

panel” procedure on page 82.

4 Remove the screws securing the LCD hinge brackets to the LCD panel.

www.packardbell.com

5 Secure the new LCD hinge brackets to the LCD panel using the screws

removed in the previous step.

6 Reinstall the LCD panel by performing step 13 of the “Rep lacing the LCD

panel” procedure on page 82.

7 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

8 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

9 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

10 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

11 If you have disconnected any wireless antennas, reconnect them now. 12 Reinstall the bay cover. 13 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the microphone

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 6 chrome M2.5×4 (LCD hinge brackets to LCD case)

To replace the microphone:

panel” procedure on page 82.

4 Release the microphone cable from the adhesive tabs securing it.

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5 Remove the microphone from the LCD case.

6 Place the new microphone on the LCD case and secure its cable on the

adhesive tabs.

7 Reinstall the LCD panel by performing step 13 of the “Rep lacing the LCD

panel” procedure on page 82.

8 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

9 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

10 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

11 Reinstall the ke yboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

12 If you have disconnected any wireless antennas, reconnect them now. 13 Reinstall the bay cover. 14 Reinstall the battery.

CHAPTER 3: Replacing computer components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the WLAN antennas

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on th e battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 6 chrome M2.5×4 (LCD hinge brackets to LCD case)

• 1 black M2.5×3 (Right antenna bracket to LCD case)

To replace the WLAN antennas:

panel” procedure on page 82.

4 Release the antenna cables from their LCD case latches.

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5 Remove the screw securing the right antenna bracket to the LCD case.

6 Detach the tapes securing the WLAN antennas to the LCD case.

7 Remove the WLAN antennas from the LCD case.

8 Position the new WLAN antennas on the LCD case, and then secure them

using the tapes detached in step 6.

9 Secure the right antenna bracket with the screw removed in step 5.

10 Route new WLAN antennas on the side latches of the LCD case.

CHAPTER 3: Replacing computer components

11 Reinstall the LCD panel by performing step 13 of the “Replacing the LCD

panel” procedure on page 82.

12 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

13 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

14 Reinstall the palm rest by performing steps 15–17 of the “ Replacing the palm

rest” procedure on page 47.

15 Reinstall the keyboard by performing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

16 If you have disconnected any wireless antennas, reconnect them now. 17 Reinstall the bay cover. 18 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plast ic scribe

Replacing the LCD case

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive to system board)

• 17 black M2.5×6

(palm rest to base enclosure)

• 5 black M2×3 (palm rest to base enclosure on the battery

bay)

• 2 black M2.5×6 (LCD panel assembly to base enclosure)

• 6 chrome M2.5×4 (LCD hinge brackets to LCD case)

To replace the LCD case:

panel” procedure on page 82.

4 If you are going to use the same webcam, microphone and wireless antennas

(if available), remove these items from the old LCD case and attach them to the new one. Refer to the related replacement procedure on previous pages for instructions.

5 Reinstall the LCD panel on the new LCD case by performing step 13 of the

“Replacing the LCD panel” procedure on page 82.

6 Reinstall the LCD bezel by performing steps 8–13 of the “Replacing the LCD

bezel” procedure on page 74.

7 Reinstall the LCD panel assembly by performing steps 10–12 of the

“Replacing the LCD panel assembly” procedure on page 56.

8 Reinstall the palm rest by performing steps 15–17 of the “Replacing the palm

rest” procedure on page 47.

9 Reinstall the keyboard by perform ing steps 6–9 of the “Replacing the

keyboard” procedure on page 45.

10 If you have disconnected any wireless antennas, reconnect them now. 11 Reinstall the bay cover. 12 Reinstall the battery.

CHAPTER 3: Replacing computer components

Packard Bell LM85, LM86, LM87, LM98 service guide

Specifications and Main Features

Frequently Asked Questions

User Manual

System specifications

Preface

Conventions

General information

Features

Platform

System memory

St orage subsystem

Display and graphics

Audio

Communication

Input devices

I/O ports

Security

Operating system

Physical specifications

Environmental requirement s

Hardware specifications

Processor

Chipsets

BIOS

Memory

Hard disk drive

Optical disc drive

Card reader

Ethernet

Wireless LAN

Bluetooth

Audio

LCD panel

Webcam

Keyboard

Pointing device

Buttons/indicators/ports

AC adapter

Battery

System utilities

BIOS setup utility

Navigating the BIOS setup utility

BIOS setup utility menus

Information

Main

Security

Changing a password

Removing a password

Boot

Exit

BIOS recovery

Creating the Crisis Recovery disk

Performing a BIOS recovery

Running the Flash utility:

Clearing a BIOS password

Unlocking the hard drive

Replacing computer components

Preventing static electricity discharge

Tape

Preparing the work space

Required tools

Preparing the computer

Removing the battery

Removing the bay cover

Tools you need to complete this task:

Adding or replacing memory modules

Tools you need to complete this task:

Replacing the wireless card

Tools you need to complete this task:

Screws removed during this task:

Replacing the hard drive

Tools you need to complete this task:

Screws removed during this task:

Replacing the optical drive

Tools you need to complete this task:

Screws removed during this task:

Replacing the keyboard

Tools you need to complete this task:

Replacing the palm rest