Packard bell LCD201PB User Guide

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PACKARD BELL LIMITED WARRANTY

1. WARRANTY COVERAGE

Packard Bell (the NEC Computers sales office that is responsible for the Country in which the Packard Bell
branded Product has been purchased) warrants that the Packard Bell branded Product, as defined in this
section, is free from defect in material and workmanship for the Warranty Period set out below (starting on
the date of purchase or delivery of the Product) and in the Country of purchase.

This warranty is limited to the replacement of the Product or part recognised as defective with an identical or
comparable Product or part, new or equivalent to new. This warranty covers the repair, parts and labour
included or exchange, as set out below, during the Warranty Period.

Packard Bell branded "Product"and "Warranty Period"

LCD TV: 1 year
Peripherals included with the LCD TV: 1 year
Consumable items included with the LCD: 6 months
Disposable batteries that are included with certain Products are not covered by any contractual/limited

warranty.
Whenever this is reasonable and at the sole discretion of Packard Bell or when this is mandatory by national
consumer legislation of the Country of purchase, Packard Bell may limit or extend the Warranty Period on
the Product.
Packard Bell supplies Service and Support to the Customer during the Warranty Period as specified in
sections 4 and 5 below. "Service and Support" shall mean the support structure provided to the Customer by

Packard Bell or its representatives through guided help information.
Service and support is limited to the Country where the product was purchased and to the Warranty Period

specified above.

Specifically for Liquid Crystal Display (“LCD”) screens:

Packard strives to provide LCD display products which conform to industry standard quality levels.
LCD screens use a technology based on pixels. A pixel is a combination of three sub-pixels (red, green and

blue) that produce a specific colour. There are millions of these sub-pixels on each LCD screen. Pixel faults
on LCD screens can be comprised of whole pixels or sub-pixels either going dark, staying permanently lit or
flashing.
Definition of the screen zone:
The screen is divided into 2 zones as indicated in the picture. Zone A occupies the centre of the screen and
represents 75% of the height and 75% of the width of the screen. Zone B occupies the rest of the screen.

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Bright dot: a dot appears bright and is always visible on the screen.
Dark dot: a dot doesn’t illuminate at all resulting in a black dot.
Packard Bell will replace an LCD screen during the Warranty Period if it meets one of the following criteria:

• The screen contains one or more bright dots.

• The screen contains 4 or more dark dots in Zone A.

• The screen contains 8 or more dark dots in Zone B.

• The entire screen contains 8 or more dark dots in total.

2. WARRANTY EXCLUSIONS

This contractual/limited warranty does not apply when:

• Problems are caused by hardware or software which have not been delivered in the factory packaging of
the Product;

• The original identification marks have been altered or removed from the Product;

• Defects or failures are due to accident, neglect or misuse, failure of or defect in electrical power, exter­nal electrical circuitry, unusual physical or electrical stress, air conditioning or environmental controls,
the effects of weather influences or domestic animals; the use of items not provided by Packard Bell;

• The Customer, any non-authorised third party to Packard Bell or any non-authorised party to its author­ised service provider has modified, adjusted, repaired, serviced or installed the Product;

• The use or installation of the Product is not in compliance with Packard Bell's documentation;

• The Product defect is due to any reason which in Packard Bell's sole discretion is not a result of a defect
in material or workmanship;

• The Client has not followed the procedures described in this Warranty.

3. LIMITATION OF LIABILITY

This contractual/limited warranty replaces all other warranties, whether express or implied, including but
not limited to implied warranty of merchantability and fitness for a particular purpose with respect to the
Product and its documentation.
Packard Bell's and its representative's liability hereunder is limited to the reimbursement of the Product or
the replacement thereof. In particular, Packard Bell and its representative shall not be liable to credit or
repair the Product if the contractual/limited warranty is not applicable due to the reasons set out in section

2.

In any event, Packard Bell shall in no circumstances be liable for any other costs, charges, expenses, loss or
damage of any nature whatsoever: direct or indirect, consequential or incidental, including but not limited to
loss of business profits or any other commercial damages, loss of data, arising out of the use of the Product or
of the presence of a virus (or pre-programmed device with a similar effect) on the Product or of the Service &
Support intervention.
Save with regard to death or personal injury caused by the negligence of Packard Bell, its employees or
service provider this limited liability represents Packard Bell's entire liability with respect to the Product and
with respect to goods or services supplied herein and Packard Bell shall have no other obligation, duty, or
liability whatsoever in contract, tort (including liability for negligence) or otherwise to the Customer.

However, this limitation of liability does not in any way affect or limit the Customer's statutory rights under
the national legislation governing the sale of consumer goods in the Country.

Packard Bell shall not be liable for any failure or delay in performance due to any cause beyond its control.
Such circumstances include, but are not limited to, interrupted telephone service, airport closures that
interrupt parts delivery, acts of god, weather conditions, labour strikes, and the inability to contact the
Customer to confirm scheduling.

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