Packard bell EASYNOTE QUICK START & TROUBLESHOOTING GUIDE
TABLE OF CONTENTS
Important Information 4
Computer Basics 5
Safety and Comfort............................................................................................. 5
Safety Precautions......................................................................................... 5
Computer Environment ....................................................................... 5
Cables ............................................................................................. 5
Cleaning your Computer .................................................................... 5
Health Precautions........................................................................................ 5
Getting to Know your Computer......................................................................... 6
The Keyboard and Mouse ............................................................................. 6
Cordless Devices ............................................................................... 6
Mouse or Touchpad ........................................................................... 7
Keyboard ......................................................................................... 7
Multimedia Keys (on selected keyboards) ............................................. 8
Your Computer’s Drives................................................................................ 9
Memory Card Reader ........................................................................ 9
Optical Drives ................................................................................. 10
Batteries (Notebooks).................................................................................. 10
Battery Life ...................................................................................... 11
Replacing Batteries .......................................................................... 11
Battery Disposal .............................................................................. 11
Ports and Connectors.................................................................................. 11
USB (Universal Serial Bus) ................................................................ 11
IEEE 1394 ..................................................................................... 11
PC Cards (PCMCIA) ........................................................................ 12
Legacy Ports ................................................................................... 12
Sound connectors ............................................................................ 12
TV-Out ........................................................................................... 13
Communication Ports ....................................................................... 13
Turning your Computer ON/OFF ............................................................... 13
Turning your Computer ON .............................................................. 13
Turning your Computer OFF .............................................................. 13
Forced Shutdown ............................................................................ 14
Power Options ................................................................................ 14
Upgrading your Computer........................................................................... 14
Memory ......................................................................................... 15
Storage .......................................................................................... 15
Convergence .................................................................................. 15
Warranty ....................................................................................... 15
Recycling ........................................................................................ 15
First steps on the Net........................................................................................ 16
Get Connected! .......................................................................................... 16
www.packardbell.com
Quick Start & Troubleshooting Guide
Internet Service Provider ................................................................... 16
Connection Types ............................................................................ 16
Surf the Net!............................................................................................... 18
Internet Explorer Features ................................................................. 18
Outlook Express Features ................................................................. 18
Packard Bell Website ....................................................................... 20
Using Windows and Software ........................................................................... 21
Setup my PC............................................................................................... 21
Your Computer's Documentation ................................................................ 21
Packard Bell InfoCentre .................................................................... 21
Software Documentation .................................................................. 23
Your Software Library ................................................................................. 23
Where is my Software? .................................................................... 23
Playing Multimedia Files ............................................................................ 24
Volume Controls......................................................................................... 24
Adjusting the Volume ....................................................................... 25
Helpdesk 26
Safe Computing................................................................................................ 26
Maintenance............................................................................................... 26
Packard Bell Master CD/DVD Creator ............................................... 26
Run Windows System Tools .............................................................. 27
Manage your HDD .......................................................................... 30
Security ...................................................................................................... 30
Protect your Computer against Viruses ............................................... 30
Secure your Internet Connection ........................................................ 32
Prevent Spyware Infections ............................................................... 33
Use Windows Security Center ........................................................... 33
How Do I Know when my Computer Is at Risk? ................................... 34
Updates ...................................................................................................... 34
Diagnose & Repair............................................................................................. 36
Top 5 Troubleshooting Cases ...................................................................... 36
Nothing Displays on the Screen ........................................................ 37
The Screen Freezes when the Packard Bell Logo Displays ..................... 39
The Screen Freezes when the Windows Logo Displays ......................... 40
The Windows Desktop Displays, but the Operating System is not stable . 42
The Screen Displays Applications, but They Crash or Run Erratically ...... 43
Miscellaneous Troubleshooting ................................................................... 44
Keyboard & Mouse / Touchpad ........................................................ 44
Display .......................................................................................... 45
Sound ............................................................................................ 46
Internet ........................................................................................... 47
Printer ............................................................................................ 50
Adding Software and Hardware ....................................................... 51
Packard Bell Snapsys................................................................................... 52
Tracking Changes .......................................................................... 52
Hardware Diagnostic Tools ............................................................... 53
System Tools ................................................................................... 53
Options .......................................................................................... 54
Packard Bell Smart Restore.......................................................................... 54
Uninstalling and Reinstalling Software ................................................ 54
Resetting your Hardware Configuration .............................................. 55
Recovery .......................................................................................................... 55
Packard Bell Recovery Program ................................................................... 56
Starting the Recovery Program .......................................................... 56
Using the Recovery Program with Master DVD/CDs ............................. 59
Packard Bell Limited Warranty 61
Regulatory Information 66
Software License 69
Index 70
IMPORTANT INFORMATION
Thank you for purchasing a Packard Bell computer!
This guide has been designed to introduce you to the features of your computer and assist in your computing
experience. It will also help you maintain your computer and troubleshoot in case you encounter a problem.
Packard Bell Master CD/DVD Creator
Master CD/DVD Creator
Use
recovery data to CDs or DVDs. No separate copies of the
Windows discs and Microsoft utilities are provided. All the
programs are included in your recovery data in a specific partition
of your hard disk drive (see page 26 for details).
Set up my PC
To make it easy, Packard Bell has gathered all important setup
steps in one application! Make sure you run
configure your Internet access, antivirus program, Identity card,
etc. (see page 21 for details).
Packard Bell InfoCentre
To discover more about your computer, please make sure you
Packard Bell InfoCentre
check
installed on your computer (see page 21 for details).
Packard Bell Website
Remember to visit www.packardbell.com often! Check out the
Support section: it contains up-to-date information, help, drivers
and downloads.
to copy/transfer your computer's
Setup my PC
to
, the electronic user‘s guide
Packard Bell Support
Make sure you write down your computer serial number, date and place of
purchase and model name on the cover of this guide. Also, save your proof of
purchase and
Warranty & Service Sheet
. If you call us, please write down any error
message causing the problem, and have the computer in front of you and switched
on if possible. Having these items to hand when contacting us will ensure better
and quicker service.
Copyright Notic
Packard Bell Quick Start & Troubleshooting Guide.
may be reproduced or transmitted, in any form or by any means, whether electronic, chemical, manual or otherwise, including but
not limited to photocopying, recording, or information storage and retrieval systems, for any purpose without prior written permission
of Packard Bell B.V.
Disclaimer
Packard Bell B.V. specifically disclaims all warranties, either express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose with respect to this product and documentation. Updates to software and hardware
components are made regularly. Therefore some of the instructions, specifications and pictures in this documentation may differ
slightly from your particular situation. All items described in this guide are for illustration purposes only and may not apply to your
particular situation. No legal rights or entitlements may be obtained from descriptions made in this manual. Packard Bell B.V. reserves
the right to revise or make changes or improvements to this product or documentation at any time without obligation to notify any
person of such revisions or improvements. In no event shall Packard Bell B.V. be liable for any consequential or incidental damages,
including but not limited to loss of business profits or any other commercial damages, arising out of the use of this product.
Trademark
Microsoft, Outlook and Windows XP are registered trademarks of Microsoft Corporation. FireWire is a trademark of Apple Computer,
Inc. PS/2 is a trademark of International Business Machines Corporation. Packard Bell is a registered trademark of Packard Bell B.V.
All other company or product names are trademarks, registered trademarks or service marks of their respective owners.
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Packard Bell Quick Start & Troubleshooting Guide
e
Copyright © 2006 Packard Bell B.V. All Rights Reserved. No part of this manual
COMPUTER BASICS
SAFETY AND COMFORT
Safety Precautions
Please follow the guidelines below to use your computer comfortably and to avoid health problems.
Computer Environment
Make sure that the computer:
✓ is away from direct sunlight and sources of heat;
✓ is away from magnetic fields or any device generating static electricity;
✓ is kept at least 30 centimetres away from a mobile phone;
✓ is not in a dusty or damp environment;
✓ is not placed on a carpet or any other surface that may have an electrical charge.
Cables
Make sure that:
✓ cables are not strained and that there is no risk of people walking or tripping over them;
✓ other devices do not crush the cables;
✓ power cords are connected to a grounded electrical outlet;
✓ the power outlet is easily accessible and as close to the computer as possible (do not overload it with
too many adapters).
Cleaning your Computer
✓ Always unplug your computer from the power outlet before cleaning it (and remove the battery if you
are using a notebook);
✓ do not use liquid or aerosol cleaners, use a damp cloth instead;
✓ never spray cleaning product directly on the screen;
✓ if dust has accumulated inside your computer, do not use a vacuum cleaner to remove it;
✓ if you spill liquid on your computer or any device attached to it, switch it off immediately, unplug the
power cord (and remove the battery if you are using a notebook) and make sure it is completely dry
before switching it on again. Wait overnight if necessary.
Health Precautions
If you work or play for hours at a time, then make sure you take regular breaks. Look away from the
computer's screen once in a while. Do not use your computer if you are tired.
To use your computer comfortably, remember the following:
✓ Sit up straight with your back relaxed
✓ Adjustable chair
✓ Feet flat on floor or on footrest
✓ Desk height 60-70 cm from the floor
✓ Free space around the computer and devices to allow proper ventilation
✓ Top of monitor at eye level
✓ Eye distance 45-70 cm from screen
✓ Easy access to drives and controls
Computer Basics -
5
✓ If the “warmth” symbol is present on the underside of the computer, this indicates that the
underside surface can become hot. Avoid continuous body contact and do not place the computer on your lap while it is operating.
✓ Some disorders of the hands, wrists, arms, neck, shoulders, legs and back may be associated with, or
aggravated by certain repetitive actions. To reduce your risk of developing these disorders, type with
your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of
pain, tingling, numbness or other discomfort, please contact your doctor.
✓ We advise that parents monitor the use of games by their children. If you or your child experience any of
the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, IMMEDIATELY discontinue use and consult your
doctor. This may happen even if the person has no medical history of epilepsy.
GETTING TO KNOW YOUR COMPUTER
The Keyboard and Mouse
Cordless Devices
The cordless mouse and keyboard normally connect automatically as soon as you turn your computer on.
However, if the cordless mouse and keyboard do not work after installation, you should try to manually
establish communication with the receiver.
1. First check that the batteries for the keyboard and mouse are inserted correctly.
2. Then identify the mouse:
− Press the connect button on the receiver.
− Turn the mouse over.
− Use a thin object (such as a pen tip) to press the connect button on the mouse.
3. Identify the keyboard:
− Press the connect button on the receiver.
− Turn the keyboard over.
− Use a thin object (such as a pen tip) to press the connect button on the keyboard.
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Packard Bell Quick Start & Troubleshooting Guide
Mouse or Touchpad
The mouse or the touchpad (for portable computers) controls the arrow on the screen. This arrow is called
the pointer or the cursor. When you move the mouse over a hard and flat surface, or when you drag your
finger across the touch-sensitive pad, the pointer will follow this movement. Click one of the buttons on
the top of your mouse, or one of the buttons of the touchpad, to select or activate the command the cursor
is pointing at.
Improve the motion and visibility of your pointer!
Click on Start > Control Panel > Printers and other
Hardware > Mouse > Pointer Options.
Use the scroll wheel or button to move
through compatible applications
Right-click to bring
up a pop-up menu
Left-click to
select the item
that the pointer
is pointing at
Two quick taps on the surface of a
touchpad will perform the same
action as a double-click
Double-click to start
the program the cursor
is pointing at, or select
an entire paragraph
when typing text
Left-click Right-click
Keyboard
The keyboard is used to enter data or commands. The functions of the keys depend on the program you
are using. The keyboard displayed in this guide is just an example. The layout of your keyboard may vary
slightly. For a full description of your keyboard, please refer to
InfoCentre
.
Computer Basics -
7
➒
A
➑
➊
➋
➌
➍
➐
1. Numbers: Used to enter numbers and special characters. Press [Shift] simultaneously for characters on the
top and press [Ctrl] + [Alt] for characters on the right.
2. Backspace: Used to go back one space and delete the last key pressed.
3. Del: Deletes characters to the right of the cursor or any highlighted item.
4. Numeric keypad: Functions as a second set of cursor keys. Press the [Numlock] key to enter numbers.
5. Arrow keys: Move the cursor up, down, left and right.
6. Enter: Press to enter a command, insert a paragraph break in a text or accept a chosen option.
7. Space: used to enter an empty space in your text.
8. Shift: Use simultaneously with a letter key to enter capital letters.
9. Esc: Cancels most current tasks.
Multimedia Keys (on selected keyboards)
Display your
ctivate Standby
(sleep) mode
Favorites
Launch Outlook Express
/ Internet Explorer
➏
➎
Volume controls:
Volume-/+, mute
Go to Packard Bell online services:
Shopping, Support, Homepage
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Packard Bell Quick Start & Troubleshooting Guide
Multimedia controls:
play/pause, stop
To optimise space and weight, notebook computers use compact keyboards. These include keys that
activate special features, such as the embedded numeric keypad.
Numlock: Press the [Numlock] key to
activate or deactivate the Numeric Keypad
Fn: Use simultaneously with the [F1] to [F12] keys to
activate special functions
Your Computer’s Drives
The drives described below are commonly used on Packard Bell computers. However, this does not mean
that they are present on the computer you have purchased, nor that it is limited to these drives. To view
documentation specific to the model you have purchased, please check
Memory Card Reader
Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players
and mobile phones. Selected computers include an “all-in-one” memory card
reader that allows you read and write the most common types, such as MMC
(Multi Media Card™), CF (Compact Flash®), IBM Microdrive™, SM (Smart
Media™), SD (Secure Digital)™, or MS (Memory Stick®).
InfoCentre
.
Formatting a Card
Before using a card for the first time, it should be formatted.
1. Insert your card in the corresponding slot and click on Start > My Computer.
2. Right-click on the card icon and select Format.
3. Click on Start in the format window and then click on OK.
Removing a card from an External Card Reader
1. Click on the Safely Remove Hardware icon in the Notification Area (next to the clock).
2. Click on Safely remove USB Mass Storage Device.
3. Wait until a
Safe to Remove Hardware
message is displayed.
4. Remove the card.
Computer Basics -
9
Optical Drives
Most computers are equipped with a DVD drive. A DVD drive can read audio CDs, CDs containing data
(files and programs), Video CDs and recordable CDs, plus DVDs, DVD movies and most recordable DVDs.
CD and DVD Types
If your computer is equipped with a CD or a CD-writer drive, then you will only be able to play CD-type
discs.
If your computer is equipped with a CD or DVD-writer, you can use this device to duplicate your CDs,
create your own music compilations, digital photo albums or keep a safe copy of your valuable data.
Before copying a CD, make sure that its content is not protected by Trademarks and Copyrights, and
that you are authorised to replicate it. In most countries you are allowed to make an archival backup
of software or copy music for your own personal use.
CD and DVD-writers support two main types of writable discs:
"R": You can only write the disc once. When you have saved your files you will not be able to delete them
or use the disc again.
"RW": You can re-write the disc to save or delete your files. It is ideal for backing up your important data.
Precautions
✓ Insert the disc into the drive before you start a program.
✓ Do not eject the disc without first closing the program that is using the disc. This could potentially
cause your computer to stop responding. Should this happen, restart your computer by using the Windows Task Manager (see page 43).
✓ If the tray does not eject, you may try to open it manually:
1. Switch your computer off.
2. Carefully insert a straightened paper clip into the emergency eject port (if available). Do not use a
pencil as the lead may break inside the eject port and damage the drive.
✓ Keep the disc tray closed whenever you are not using the drive.
Batteries (Notebooks)
While you are away from an AC power supply, your computer uses a rechargeable battery. This battery can
be removed, which allows you to carry multiple batteries for long journeys, or to replace an aged battery
that has lost performance.
Although the battery is fully charged at the factory, transit and shelf time may reduce the initial battery
charge. The first time you use your computer, connect the AC power adapter and charge the battery
completely
Check
about your notebook
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Packard Bell Quick Start & Troubleshooting Guide
InfoCentre
to learn more
Battery Life
Battery life depends on how the computer is used, the battery's capacity and the computer's design.
Batteries will start to perform less (50% of maximum time reached in a laboratory environment) with age.
Every couple of months you should do a complete discharge of the (NiMH) battery, followed by an uninterrupted full battery recharge to ensure reliable battery operation.
Replacing Batteries
A lithium battery in some computers maintains system configuration information. In the event that the
battery fails to maintain system configuration information, we recommend that you replace the battery.
Battery Disposal
Batteries contain a mix of chemicals that should be treated with care. Ultimate disposal of the batteries
should be handled according to all national laws and regulations. Do not place used batteries in your
regular waste.
Ports and Connectors
The ports and connector types described below are commonly used on Packard Bell computers. However,
this does not mean that they are present on the computer you have purchased, nor that it is limited to these
ports. To view documentation specific to the model you have purchased, please check
Precautions
✓ Before you attach any device, check the installation instructions that were supplied with it.
✓ Do not remove a device if the computer is using it.
✓ Most devices are "hot-pluggable". This means they can be added or removed while the computer is on.
They will be detected and installed automatically. However, they must be deactivated before they can
be removed from the computer (see "Removing a card" on page 9).
USB (Universal Serial Bus)
USB ports provide an easy-to-use "hot-pluggable" connection.
InfoCentre
.
IEEE 1394
USB 2.0 connectors can provide greater speeds to USB 2.0 certified Hi-speed devices. Fullspeed or low-speed devices will function at the same speed as on earlier versions of USB.
Devices can be distinguished by the logos below:
An IEEE 1394 port (aka FireWire™ or i.LINK) allows you to connect high-speed digital
devices to your computer, such as digital video cameras, external hard disk drives, or
scanners.
Computer Basics -
11
PC Cards (PCMCIA)
PC Cards (aka PCMCIA) are small credit card sized devices that allow you
to easily expand your computer. These are typically found on notebooks.
Each PC Card slot that your computer is equipped with can accept a PC
Card device, though the type of card each slot accepts may be different.
Legacy Ports
Legacy ports are provided on most computers to ensure that older devices can still be used. Unlike "hotpluggable" devices, you need to turn off your computer before adding or removing a legacy-type device.
Parallel (- printer or LPT port): to connect printers, scanners or external disk drives.
Serial (- communication or COM port): to connect an external modem, a mouse or a
digital camera.
PS/2: to connect a mouse or keyboard.
Sound connectors
Line-Out: to connect speakers to your computer.
Fibre-optic Line-Out: to enjoy S/PDIF quality sound. If you own a 5.1 speaker set
connected to an amplifier with fibre-optic entry, you can enjoy Dolby Digital sound
when playing DVDs on your computer.
Line-In: to connect a sound source to your computer.
Microphone: to connect a mono microphone with a 3.5 mm plug.
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Packard Bell Quick Start & Troubleshooting Guide
TV-Out
A TV-Out port allows you to use a television (with appropriate Video-In connector) as
an external display device. To transmit sound, you will also need to connect the LineOut port of your computer to your television.
Communication Ports
Modem: to connect a dial-up modem and connect to the Internet via a phone line.
Network (LAN or Ethernet port): to share a common communications line and
resources with other computers.
Other types of modem, such as DSL, cable or Wi-Fi devices, can be connected to your
computer using the USB ports or PC Card slots.
The network port looks very similar to the modem port; they are often situated near each other and
can easily be mistaken. The network port is slightly larger than the modem port.
In thunderstorm conditions, make sure that you disconnect all your connection cables; unplug the
modem from the telephone line, the TV port from the aerial socket and any network cable. A lightning strike to nearby telephone lines or an aerial could damage your modem, network or TV card
or even your whole computer. Please note that the product warranty does not apply if damage to
your computer is the result of a lightning strike.
Turning your Computer ON/OFF
Turning your Computer ON
1. First, switch ON any devices connected to your computer (including a monitor) by pressing the main
ON/OFF switches on these devices.
2. Then switch ON your computer by pressing the main ON/OFF switch.
To share the family computer and have your own system settings every time
you turn on the computer, you can set up accounts for each user. You can
access and modify your accounts at any time by clicking on Start > Control
Panel > User Accounts.
Turning your Computer OFF
Make sure all applications are closed before you turn off your computer.
➋
➊
Computer Basics -
13
➌
➋
Forced Shutdown
If you are having problems turning off your
computer, then try using the
utility provides information about your system’s
performance and displays details about programs
and processes running on your computer.
Press the [Ctrl]+[Alt]+[Del] keys simulta-
➊
➊
neously or right-click on an empty space on
the taskbar and select Task Manager in the
pop up menu.
If your computer still does not respond, press the computer power button to turn your computer
off. Keep this button pressed until all of the LEDs turn off and wait for roughly 30 seconds before
turning the computer on again.
Task Manager
. This
Once the computer has shut down, switch OFF any external
devices, such as the monitor, if they have a power button.
You may also turn off your computer without going to the
Windows Start menu. Simply close all your applications and
press the power button.
➌
Power Options
The power options of Windows can control your computer’s power state
and allow you to save energy. Depending on your needs, you can define the
power scheme that suits you best. Three power saving modes are provided:
Turn off device, Standby and Hibernate.
To learn more about personalising your computer,
click on Start > Help and Support.
Upgrading your Computer
Packard Bell strives to make your computing experience as easy and pleasant as possible. Because your
computing needs may evolve, Packard Bell is here to help you choose the right accessories and make the
most of your computer.
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Packard Bell Quick Start & Troubleshooting Guide
Memory
Memory (RAM) is a key component of your computer. If you run memory-intensive applications such as
image or digital-video editing or 3D games, adding some memory will increase the computer performance
and help your computer run faster.
To help you find out the memory module that is best suited to your Packard Bell computer, you can use
our online configurator on www.packardbell.com! The step-by-step configurator is your best pick to find
the right module quickly and easily with no risk of error, at a competitive price.
Storage
Whether you need additional storage space, need to create backups or need removable storage to carry
your data, an external hard disk drive will be a convenient solution to expand your computer. Simply plug
it into a FireWire or USB port and "drag and drop" to transfer your valuable data in a few seconds. To make
temporary backups, this is a lot quicker than burning a CD or DVD! High capacity drives are also ideal for
storing your favourite music, photos and videos and take them with you everywhere you go!
Visit www.packardbell.com to discover our accessories and buy online or locate a store near you!
Convergence
Packard Bell aims at making the most of today's increasingly digital world with products that are ideally
suited to popular and emerging digital activities. Our products integrate the best technologies and allow
you to benefit from the latest advances, such as broadband Internet, Wi-Fi networking and digital media.
Our home entertainment range includes LCD TVs, digital TV and media receivers, DVD recorders, as well
as a collection of MP3 players to bring technology and entertainment with you wherever you go!
Visit www.packardbell.com today and enter the Lounge, where
technology is always stress-free and personally enriching!
Warranty
Packard Bell computers come with a high quality and comprehensive warranty packages. For further peace
of mind, optional PB Care packs let you extend the standard warranty up to three years and upgrade to onsite service for desktops. For information, please visit www.packardbell.com.
If your warranty has expired, or if PB Care packs are not available in your area, don't panic, Packard Bell
has the answer. Packard Bell has appointed Authorized Service Centers to provide you with high quality
service! You will benefit from the service of experienced technicians, trained on your Packard Bell product.
Recycling
You just bought a new computer or a new monitor and wonder what you can do with your old
equipment? Don't just toss it! Packard Bell encourages you to recycle!
Most computer equipment contains hazardous materials, which are best kept out of landfills. Through
recycling, many materials used in computers can be recovered and used again. Many charitable organizations collect computer equipment, other companies can repair and sell used computers.
Computer Basics -
15
FIRST STEPS ON THE NET
Get Connected!
Using the Internet has become natural part of daily computing. To make it easier, Packard Bell has included
all the tools you need to get started!
Internet Service Provider
To get connected, you need to register with an Internet Service Provider (ISP), which supplies the physical
connection between your computer and the Internet. Certain computers come with a selection of ISPs
already preinstalled.
➌
➍
➋
➊
If you wish to use an ISP of your own, please refer to the instructions supplied with the installation pack.
Avoid using several ISPs.
Connection Types
Depending on your computer model, your location and your communication needs, you have several ways
to connect to the Internet.
Dial-Up
Most computers include a standard dial-up connector. This allows you to connect to the Internet using
the telephone line. With a dial-up connection, you cannot use the modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of
the Internet as the connection speed is low and connection time is typically charged per hour.
DSL
DSL (Digital Subscriber Line) is an "always-on" connection that runs over the phone line. As DSL and
phone do not use the same frequencies, you can use your telephone at the same time you are connected
to the Internet . To be eligible for DSL, you must be located near a phone company's central office
(service is sometimes unavailable in rural areas). Connection speeds vary depending on your location, but
DSL generally provides very fast and reliable Internet connection (download speeds are significantly
higher than upload speeds). As the connection is always-on, it is generally charged at fixed monthly rates.
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Packard Bell Quick Start & Troubleshooting Guide
Cable
A cable connection provides fast and "always-on" Internet service via a cable television line. This service is
generally available in large cities. You can use your telephone and watch cable TV at the same time you
are connected to the Internet. As it is a shared connection, the connection speed can slow down when
lots of people in the same neighbourhood are online.
LAN
A LAN (Local Area Network) is a group of computers (for example, within an office building or home)
that share a common communications line and resources. When you set up a network, you can share
files, peripheral devices (such as a printer) and an Internet connection. You can set up a LAN using wired
technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth).
Wi-Fi
Wi-Fi (short for "wireless fidelity") is an increasingly popular type of wireless local area network (WLAN)
that uses the 802.11 standard. Setting up a Wi-Fi network is easy and allows you to share files, peripheral
devices and an Internet connection. If you have a notebook computer, you can even surf the Internet
from anywhere in your home or even in your backyard! To set up your network or access Wi-Fi in a
public place, you need one of the following hardware devices (some of these may already be supplied
with your computer):
• Memory card (Compact Flash, SD card, etc.): insert it into a memory card reader.
• PCMCIA card: insert it into a PC Card slot (typically on notebooks).
• USB adapter: plug it into a USB port.
• PCI Network Card: insert it into a PCI slot on your computer's motherboard.
• Router ("network access point"): plug it to a USB, or Ethernet port, or to your modem.
Many businesses, schools, airports, hotels, and fastfood facilities offer public access to Wi-Fi networks.
If you have a Wi-Fi notebook, you can connect to
the Internet in these "hot spots". Many charge a
daily or hourly rate for access, but some are free.
PLC
PLC (Power Line Communication) allows you to create a high performance
network with your power line plugs. PC activities such as data exchange,
accessing a network printer or Internet access is all done over the existing electrical wiring in the house. To set up a PLC network, all you need to do is plug
adapters on your power plugs and quickly configure your computer. Adapters,
such as the Packard Bell net2plug solution, enable you to set up or expand a
home network easily and economically.
To discover more on net2plug, visit www.packardbell.com!
Computer Basics -
17
Surf the Net!
To surf the Internet, you need a program called an Internet browser. The browser included on your
computer is
(where available), or click on Start > Internet.
Internet Explorer Features
Microsoft Internet Explorer
. To open your browser, press the Internet button on your keyboard
➊
➋
➏
➐
➌
➍
➑
1. Click on Help or press [F1] on your keyboard.
2. Reduce, maximize or close the window
3. If the page is not completely visible on your screen, use the up and down arrows in the scroll bar. Alternatively, use the arrow keys on your keyboard, or the scroll button of your mouse or touchpad.
4. Hyperlink: click to jump to another topic or page.
5. Left-click and hold to resize the window
6. Toolbar
7. Address Bar: Type in a web address and click on the Go button.
8. Status Bar
➎
Outlook Express Features
Your computer includes
messages can include files, photos, sounds and videos and will be delivered in just a few seconds anywhere
in the world!
To open the program, click on Start > E-mail.
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Packard Bell Quick Start & Troubleshooting Guide
Microsoft Outlook Express
, which allows you to send and receive e-mail. Your
When you subscribe to an Internet provider, you usually get one or more e-mail addresses (for you and
your family members). Example:
Granny@packardbell.com
Username “at” Domain “dot” Extension
Display the content of the selected folder
Folders to store
your messages
You can write your messages off-line and connect to the Internet only when sending
or receiving.
To know when you are online, look for two small computers
in the Notification Area, next to the clock. If your computer
is equipped with a network port, you may see a similar icon
marked with a red cross over it when inactive.
Computer Basics -
19
If you cannot see this icon:
1. Click on Start > Control Panel > Network and Internet Connections > Network Connections.
2. Right-click on the connection icon and select Properties.
3. Select Show icon in Notification Area when connected.
Packard Bell Website
To get you started why not visit our website, www.packardbell.com!
Packard Bell is dedicated to provide you with on-going personalised support. Check out our Support
section to get help tailored to your needs:
✓
My PC Support
cific to your computer!
✓ The
Troubleshooter
not be available in all countries).
✓ Enter keywords in the
✓ Enter the
patches and upgrades for programs and firmware.
✓ Share your experiences with other Packard Bell users and find help in the
can recognize your computer serial number and instantly give you all information spe-
can help you find solutions in case you have a problem with your computer (may
Search
Downloads
box and find all the support articles related to your search!
area to search for and download driver updates for your computer, as well as
User Forum
.
✓ You can also search for product information by range or category, read about your warranty and find
contact information.
To learn more about the latest technologies offered by Packard Bell, check out our
With the
few clicks!
www.packardbell.com is your gateway to a world of online activities and services: visit us regularly for the
latest information and downloads!
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Shopping
section, you can also locate a store near you, or get the latest Packard Bell products in a
Packard Bell Quick Start & Troubleshooting Guide
Product Showroom
.
USING WINDOWS AND SOFTWARE
Setup my PC
To make it easy, Packard Bell has gathered all important setup steps into one application!
To launch
you can return to the application at any time by clicking on this icon, or from the Start
menu and Control Panel.
A wizard will guide you through the steps to install your Internet access, antivirus software,
telephone and gaming programs, run
your
The number of options may differ according to your computer model and region.
Your Computer's Documentation
Packard Bell InfoCentre
This guide is not the only reference for information about your computer!
user’s guide contains comprehensive documentation on your computer, giving you the help you need
directly on your screen.
To open
click on Start > All Programs > Packard Bell Support > User’s Guide (Packard Bell InfoCentre).
InfoCentre
Setup my PC
PC Identity Card
, double-click on the User’s Guide (Packard Bell InfoCentre) icon on your desktop or
, simply click on the icon on your desktop. If you skip some steps,
. Simply select the items you wish to setup and follow the prompts!
InfoCentre
and
Master CD/DVD Creator
InfoCentre
, and print
, your electronic
➌
➍
➋
➊
My Computer: Contains all the technical information about your computer's components and useful tips
on how to upgrade your computer.
Accessories: Discover a collection of accessories specially designed for your Packard Bell computer.
Internet: Describes the Internet tools that are installed on your computer and useful tips about the
Internet.
Tutorials: Contains a series of helpful articles on performing day-to-day tasks for beginners or advanced
computer users.
Links: Display an electronic version of the
Website.
Quick Start & Troubleshooting Guide
or visit the Packard Bell
Computer Basics -
21
Select a
category
The number of categories and titles available may differ according to the computer you purchased.
Remember to visit www.packardbell.com often! Check out
the Support section: it contains up-to-date information,
help, drivers and downloads.
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Packard Bell Quick Start & Troubleshooting Guide
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