SmartGlobe FAQS
• Where can I download the Canadian software?
http://smartglobe.oregonscientific.com/updates/caversion.ht
ml.
• I’m receiving a “Incorrect Parameters“ message. The
website is currently being updated. Please try updati n g later.
• I have problems updating my SmartGlobe. Download the
latest vers i on of our softwa re he re ,
http://smartglobe.oregonscientific.com/updates/deluxe.html
Make sure you uninstall the current software before install
this new one.
• How do I install the SmartPen drivers?
Step 1: Go over to "My Computer" and right click.
Step 2: Go down to "Properties".
Step 3: Select the "Hardware" tab followed by clicking on
"Device Manager".
Step 4: Once the "Device Manager is selected scroll down,
using the the scroll bar to the right side. At the bottom of the
list you will see either SONIX SNL or OREGON SCIENTIFIC
SMARTGLOBE DEVICE with a yellow exclamation point.
Step 5: Double click on the device on either SONIX SNL or
OREGON SCIENTIFIC SMARTGLOBE DEVICE with the
exclamtion point. Then select the driver tab at the top. Once
you select driver click once on update driver.
Step 6: At the "HARDWARE UPDATE WIZARD" window click
on "No, not at this time". Then click next.
Step 7: At the ne xt window choose I n stall from a list or
specific location". Then click next.
Step 8: At this point select the "Include this location in the
search" (Make sure the path selected in the scroll down box
says C:\program files\common files\USB9KD. Then click next.
Step 9: The files will start to copy at this point; if propted that
the drivers are not digitally signed,select continue anyway.
Step 10: Finally at the last window press finish and activate
the Smart Globe software for its updates.
.